HP CD-Writer Plus User's Guide English English Copyright 1999. Hewlett-Packard Company. All rights reserved. Hewlett-Packard is a registered trademark of the Hewlett-Packard Company. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Names of products mentioned herein are used for identification purposes only and may be trademarks and/or registered trademarks of their respective company. 2 Laser Safety This unit employs a laser. Do not remove the cover or attempt to service this device due to the possibility of eye damage. CAUTION Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous laser radiation exposure. Contains: Class 1 Laser Product Innehåller: Klass 1 Laserapparat Sisältää: Luokan 1 Laserlaite Enhält: Klasse 1 Laser-Produkt DANGER: INVISIBLE LASER RADIATION WHEN OPEN. AVOID DIRECT EXPOSURE TO BEAM. DANGER: RADIATIONS INVISIBLES DU LASER EN CAS D'OUVERTURE. EVITER TOUT EXPOSITION DIRECTE AU FAISCEAU. VORSICHT: UNSICHTBARE LASERSTRAHLUNG, WENN ABDECKUNG GEÖFFNET. NICHT DEM STRAHL AUSSETZEN. ADVARSEL: USYNLIG LASERSTRÅLING VED ÅBNING. UNDGÅ UDS/ETTELSE FOR STRÅLING. ADVARSEL: USYNLIG LASERSTRÅLING NÅR DEKSEL ÅPNES. UNNGÅ EKSPONERING FOR STRÅLEN. VARNING: OSYNLIG LASERSTRÅLNING NÄR DENNA DEL ÄR ÖPPNAD. STRÅLEN ÄR FARLIG. VARO! NÄKYMÄTÖN AVATTAESSA OLET ALTTIINA LASERSÄTEILYLLE. ÄLÄ KATSO SÄTEESEN. 3 Table of Contents Contents of the Electronic User's Guide . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Installation Notes Read the Installation Poster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Introduction to SCSI Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 How to Set the SCSI ID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Termination for Chains of SCSI Devices . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Different Types of SCSI Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 About Making CDs When Should I Use CD-R (Recordable or Write-Once) Discs? . . . . . . . . 11 When Should I Use CD-RW (ReWritable) Discs? . . . . . . . . . . . . . . . . . . 11 How do I Make CDs That Can be Read on Other Computers? . . . . . . . . 12 When is the DirectCD Software Useful? . . . . . . . . . . . . . . . . . . . . . . . . . 12 How do I Make Audio CDs?. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Can I Avoid Swapping Audio CDs In and Out of the Drive? . . . . . . . . . 13 Can I Use the New 80 Minute Audio CDs? . . . . . . . . . . . . . . . . . . . . . . . 13 HP Disaster Recovery Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Recovering Your Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Solving Installation Problems Things to Try First . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Installation Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Customer Support HP Customer Care Online www.hpcdwriter.com . . . . . . . . . . . . . . . . . . 31 Your Local Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 HP Customer Care by Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Before You Call HP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Telephone Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 Returning a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 4 Contents of the Electronic User's Guide Contents of the Electronic User's Guide Additional information is available in the electronic User's Guide. To view this online documentation click Start on the taskbar, point to Programs, HP CD-Writer Plus, Information, and click User's Guide. You can view this information through your web browser. The User's Guide provides information on the following topics: s s s s s s s s s s s s s Disaster Recovery Copying CDs Making Data CDs Making Music CDs Making Inserts and Labels Sharing CDs CD Care Troubleshooting Product Specifications Warranty Software License Agreement Regulatory Information How to Reach Us Installation Notes Read the Installation Poster The Quick-Start installation poster describes how to install your CDWriter Plus. Follow the instructions on the poster and refer to this chapter if you need additional information about: s s s s Introduction to SCSI devices How to set the SCSI ID on your CD-Writer Plus Termination for chains of SCSI devices Different types of SCSI connectors Introduction to SCSI1 Devices SCSI (pronounced scuzzy) devices are peripherals like hard drives, CDROMs, scanners, etc. that exchange information with the computer using a specific set of rules. A SCSI device communicates with the computer through a SCSI card (or a SCSI controller on the motherboard). There can be up to seven2 devices attached to a single card forming a SCSI chain. Depending on the type of SCSI card the devices can be external, internal, or both. Here is an example of a chain: 1. SCSI stands for Small Computer System Interface 2. 15 devices for SCSI Wide controllers 5 6 How to Set the SCSI ID The SCSI Card A SCSI card (not included) and its software must be installed and functioning properly before installing the CD-Writer Plus. Consult the documentation that came with your SCSI card or your computer for details. If you purchase a SCSI card (also known as a host adapter or SCSI board) for your computer make sure it is: s s PCI Bus SCSI-2 The SCSI Devices SCSI IDs Each device in a SCSI chain must have a different identifying number between 0 and 7 called the SCSI ID (SCSI ID 7 is usually reserved for the SCSI card). The SCSI ID for external devices is often set with a switch on the back of the device. Termination The SCSI devices at either end of a chain must be terminated so the computer knows that there are no more devices in the chain. External devices are often terminated using a switch on the back of the device or connecting a resistor. The CD-Writer Plus adjusts its termination automatically. If you do not have any internal devices, the SCSI card itself is one end of the chain and must be terminated. Most newer SCSI cards adjust their termination automatically. How to Set the SCSI ID Why might I need to change the SCSI ID? A SCSI card may have several devices attached to form a SCSI chain. Each device in the chain must have a different SCSI ID. You will need to change the SCSI ID on the CD-Writer Plus if the ID set at the factory is already in use by another device. How to Set the SCSI ID 7 What SCSI ID should I use for the CD-Writer Plus? When you place Software Disc 1 in your CD-ROM and click Start Installation, the software will check your system and recommend a SCSI ID you can use on the CD-Writer Plus. Example: SCSI ID 3 is available. Alternatively, if you have already installed the software, you can get a list of all the detected SCSI devices in your computer and the IDs they use. Click the Start button on your taskbar, select Programs, HP CDWriter Plus, Utilities, and select List SCSI Devices. Choose an available SCSI ID for your CD-Writer Plus. Example: The following SCSI devices were detected: 0 --------------> Hard drive 1 --------------> CD-ROM 4 --------------> Tape drive 7 --------------> SCSI card You could use SCSI ID 2, 3, 5, or 6 for your CD-Writer Plus. How do I set the SCSI ID on the CD-Writer Plus once I know which SCSI ID to use? Locate the SCSI ID switch on the back of the CD-Writer Plus. Use a pen to press the buttons on top or bottom of the SCSI ID switch. The ID setting will roll forward or backward, depending on the button you press. View of the back of the drive showing the SCSI ID switch. 8 Termination for Chains of SCSI Devices Termination for Chains of SCSI Devices What does termination mean? Think of a pipe full of water. The pipe needs to have caps at both ends to prevent the water from spilling out. The termination on a SCSI device is analogous to the cap on the pipe. For a chain of SCSI devices to work properly the devices at the ends of a SCSI chain need to be terminated. Devices that are not at the ends of the chain must not be terminated. How do I terminate the CD-Writer Plus? The CD-Writer Plus adjusts its termination automatically. NOTE: If the CD-Writer Plus is the last of several devices in a chain, disable the termination on the device that was previously at the end of the chain. See the documentation provided with that device to see how to disable the termination. SCSI card Terminated SCSI device Not terminated* CD-Writer Plus Termination switch set automatically * Disable the termination on a device that was previously the end of the chain. The CD-Writer Plus installed at the end of a SCSI chain. If you previously had only internal SCSI devices: If you previously had only internal SCSI devices and the CD-Writer Plus is the first external device in the chain, you may have to remove or disable the termination on the SCSI card. While most newer SCSI cards adjust automatically, consult the documentation that came with your card to find out if you must disable the termination manually. Different Types of SCSI Connectors 9 Internal SCSI device Terminated SCSI card Not terminated * CD-Writer Plus Termination switch set automatically * Most newer SCSI cards adjust the termination automatically Graphic representation of a SCSI chain with an internal device. Different Types of SCSI Connectors The data cable connects the CD-Writer Plus (standard high-density 50pin SCSI connector) to the SCSI card or to another SCSI device in the chain. Since the SCSI card can have several different types of connectors you will need to use a combination of cables and/or adapters that fits your particular system. Two common situations follow: The SCSI card has a 50-pin SCSI connector Use a SCSI data cable with 50-pin connectors at both ends. The SCSI card has a 68-pin SCSI connector Connect a 68-pin to 50-pin adapter to a SCSI data cable that has 68-pin connectors at both ends. The adapter terminates 18 pins, which are then unavailable to devices connected after the adapter. For this reason, connect the CD-Writer Plus after any devices in the chain that use 68 pins. 10 Different Types of SCSI Connectors About Making CDs When Should I Use CD-R (Recordable or Write-Once) Discs? Files copied to a CD-R disc are permanently recorded on the disc. The space the files occupy on the disc cannot be used for anything else. Use CD-R discs to: s s s Share your CDs with users that have standard CD-ROM drives Make audio CDs Permanently save files When Should I Use CD-RW (ReWritable) Discs? With CD-RW discs you can write, erase, and rewrite files easily from your software applications or from the Windows Explorer. Since not all CDROM drives can read CD-RW discs, these discs are better suited for use on your own computer. Use CD-RW discs to: s s s Save work in progress such as presentations and documents Make weekly archives of files on your hard drive Transport files between the office and home if you have a CD-Writer Plus at each location, or have an external CD-Writer Plus to use on your computers 11 12 How do I Make CDs That Can be Read on Other Computers? How do I Make CDs That Can be Read on Other Computers? Use the Easy CD Creator (Data) software and CD-R discs when you want to create CDs you can share with other users, for example if you want to send the CD to your co-workers. Virtually all CD-ROM drives and operating systems (Windows 95, Windows 98, Windows NT, Windows 3.x, and DOS) can read CD-R discs made with Easy CD Creator (Data). To start the Easy CD Creator (Data) software insert a blank CD-R disc in the CD-Writer Plus. From the screen that appears select the option that reads: Make a data CD that is the most compatible with other CD-ROM drives. When is the DirectCD Software Useful? With DirectCD you can simply drag and drop files onto the CD-Writer Plus icon to make CDs. Use DirectCD when you want to create data CDs (not audio) to use on your own computer. When you save to a disc within a software application or Windows Explorer, Direct CD copies the file directly to the disc. DirectCD allows you to organize CD-R discs when you eject them so they can be read by most CD-ROM drives under Windows 95, Windows 98, and Windows NT 4.0 Service Pack 3 or later. To prepare a disc for use with DirectCD software insert a blank disc in the CD-Writer Plus. From the screen that appears select the option that reads: Make a data CD the easiest way. How do I Make Audio CDs? Use Easy CD Creator (Audio) and CD-R discs to create audio CDs. To start the Easy CD C ...