User manual HP COLOR LASERJET 8550

8550, 8550N, 8550DN, 8550GN, 8550MFP Printer User Guide English HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, 8550MFP Printer User Guide Use of this electronic document indicates that you accept the Terms of Use. © 2000 Hewlett-Packard Company Copyright Information © Copyright 2001 Hewlett-Packard Company All Rights Reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. A user of an HP Color LaserJet 8550 printer is granted a license to: a) print hard copies of this HP Color LaserJet 8550 printer user guide for PERSONAL, INTERNAL or COMPANY use subject to the restriction not to sell, re-sell or otherwise distribute the hard copies; and b) place an electronic copy of this HP Color LaserJet 8550 printer user guide on a network server provided access to the electronic copy is limited to PERSONAL, INTERNAL users of the HP Color LaserJet 8550 printer. Part number: C7096-online Second Edition: March, 2001 Warranty The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information. Trademark Credits AdobeTM and PostScriptTM are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions. Arial ® and Times New Roman® are U.S. registered trademarks of the Monotype Corporation. CompuServeTM is a U.S. trademark of CompuServe, Inc. dBASE® is a U.S. registered trademark of Borland International, Inc. ENERGY STAR® is a U.S. registered service mark of the United States Environmental Protection Agency. HP-UX 9.* and 10.0 for HP 9000 Series 700 and 800 computers are X/Open Company UNIX 93 branded products. Lotus® 1-2-3 ® and Lotus® Symphony® are U.S. registered trademarks of Lotus Development Corporation. Microsoft®, Windows®, MS Windows®, Windows NT®, and MS-DOS® are U.S. registered trademarks of Microsoft Corporation. PANTONE®* is Pantone, Inc.s check-standard trademark for color. TrueTypeTM is a U.S. trademark of Apple Computer, Inc. UNIX® is a registered trademark in the United States and other countries, licensed exclusively through X/Open Company Limited. All other products mentioned herein may be trademarks of their respective companies. HP Customer Care Thank you for your purchase. Along with your product, you receive a variety of support services from Hewlett-Packard and our support partners. These services are designed to give you the results you need, quickly and professionally. Online Services: For 24 hour access to information over your modem, we suggest these services: World Wide Web Printer drivers, updated HP printer software, plus product and support information may be obtained from the following URLs: in the U.S. in Europe http://www.hp.com http://www2.hp.com Printer drivers may be obtained from the following sites: in Japan in Korea in Taiwan or the local driver website ftp://www.jpn.hp.com/drivers/ http://www.hp.co.kr http://www.hp.com.tw http://www.dds.com.tw America Online America Online/Bertelsmann is available in the U.S., France, Germany, and U.K. Printer drivers, updated HP printer software, and support documentation to help answer your questions about HP products are available. Use Keyword HP to start your tour or call 1 800-827-6364 preferred customer # 1118 to subscribe. In Europe, call the appropriate number below: Austria France Germany Switzerland United Kingdom 0222 58 58 485 ++353 1 704 90 00 0180 531 31 64 0848 80 10 11 0800 279 1234 EN 3 CompuServe Printer drivers, updated HP printer software, and interactive sharing of technical information with other members is available on CompuServe's "HP User's forums" (GO HP), or call 1 800-524-3388 and ask for representative #51 to subscribe. (CompuServe is also available in the U.K., France, Belgium, Switzerland, Germany, and Austria.) Obtaining software utilities and electronic information: For U.S. and Canada: Phone: (661) 257-5565 Fax: (661) 257-6995 Mail: Hewlett-Packard P.O. Box 907 Santa Clarita, CA 91380-9007 U.S.A. For Asia-Pacific Countries/Regions: Contact Fulfill Plus at (65) 740-4477 (Hong Kong SAR, Indonesia, Philippines, Malaysia, or Singapore). For Korea, call (82) (2) 3270-0805 or (82) (2) 3270-0893. For Australia, New Zealand, and India: For Australia and New Zealand, call (61) (2) 565-6099. For India, call (91) (11) 682-6035. For European English: For U.K., call (44) (142) 986-5511. For Ireland and outside U.K., call (44) (142) 986-5511. 4 EN HP direct ordering for accessories or supplies: Call (800) 538-8787 (U.S.) or (800) 387-3154 (Canada). HP Support Assistant compact disc: This support tool offers a comprehensive online information system designed to provide technical and product information on HP products. To subscribe to this quarterly service in the U.S. or Canada, call (800) 457-1762. In Hong Kong SAR, Indonesia, Philippines, Malaysia, or Singapore, call Fulfill Plus at (65) 740-4477. HP Service Information: To locate HP-Authorized Dealers, call (800) 243-9816 (U.S.) or (800) 387-3867 (Canada). HP Service Agreements: Call (800) 835-4747 (U.S.) or (800) 268-1221 (Canada). Extended Service (800) 446-0522. HP FIRST: HP FIRST Fax will deliver detailed troubleshooting information on common software and troubleshooting tips for your HP product. Call from any touch tone phone and request up to three documents per call. These documents will be sent to the fax of your choice. North and Latin America Outside the U.S. and Canada U.S. and Canada (208) 344-4809 (800) 333-1917 EN 5 Asia-Pacific Countries/Regions Australia China Hong Kong SAR India Indonesia Japan Korea Malaysia New Zealand Philippines Singapore Thailand 61 (0)3 9272 2627 86 (0)10 6505 5280 85 (0)2 2506 2422 91 (0)11 682 6031 21 (0)352 2044 81 (0)3 3335 8622 82 (0)02 769 0543 03 (0)298 2478 64 (0)09 356 6642 65 (0)275 7251 65 (0)275 7251 66 (0)02 661 3511 6 EN Customer support options worldwide Customer Support and Product Repair Assistance for the U.S. and Canada Call (208) 323-2551 Monday through Friday from 6 am to 6 pm free of charge during the warranty period. However, your standard long-distance phone charges still apply. Have your system nearby and your serial number ready when calling. If you know your printer needs repair, call (800) 243-9816 to locate your nearest HP Authorized service provider, or call (208) 323-2551 for HP centralized service dispatch. Post-warranty telephone assistance is available to answer your product questions. Call (900) 555-1500 ($2.50* per minute, U.S. only) or call (800) 999-1148 ($25* per call, Visa or MasterCard, U.S. and Canada) Monday through Friday from 7 am to 6 pm and Saturday from 9 am to 3 pm (Mountain Time). Charges begin only when you connect with a support technician. *Prices subject to change. EN 7 European Customer Support Center Language and In-country/region Options Available Open Monday through Friday 8:30­18:00 CET HP provides a free telephone support service during the warranty period. By calling a telephone number listed below, you will be connected to a responsive team waiting to help you. If you require support after your warranty has expired, you can receive support for a fee through the same telephone number. The fee is charged on a per incident basis. When calling HP, have the following information ready: product name and serial number, date of purchase, and description of the problem. English Ireland: (353) (1) 662-5525 U.K.: (44) (171) 512-5202 International: (44) (171) 512-5202 Belgium: (32) (2) 626-8806 Netherlands: (31) (20) 606-8751 France: (33) (01) 43-62-3434 Belgium: (32) (2) 626-8807 Switzerland: (41) (84) 880-1111 Germany: (49) (180) 532-6222 Austria: (43) (1) 0660-6386 Norway: (47) 2211-6299 Denmark: (45) 3929-4099 Finland: (358) (9) 0203-47288 Sweden: (46) (8) 619-2170 Italy: (39) (2) 264-10350 Spain: (34) (90) 232-1123 Portugal: (351) (1) 441-7199 Dutch French German Norwegian Danish Finnish Swedish Italian Spanish Portuguese In-country/region support numbers If you require support after your warranty has expired, additional repair services, or if your country/region is not listed below, see the HP Customer Care Centers section. Argentina Australia Brazil Canada Chile China Czech Republic Greece Hong Kong SAR 8 787-8080 (61) (3) 2728000 022-829-6612 (208) 3232551 800-360999 (86) (10) 65053888-5959 (42) (2) 4717321 (30) (1) 6896411 (852) 800-96-7729 EN Hungary India Indonesia Korea Korea outside Seoul Japan Malaysia Mexico (Mexico City) Mexico (outside MexicoCity) New Zealand Philippines Poland Portugal Russia Singapore Taiwan Thailand Turkey (36) (1) 382-1111 (91) (11) 6826035 (91) (11) 6826069 (62) (21) 3503408 (82) (2) 32700700 (82) (080) 9990700 (81) (3) 33358333 (60) (3) 2952566 01 800-22147 01 800-90529 (64) (9) 3566640 (63) (2) 8941451 (48) (22) 375065 (351) (1) 3017330 (7) (95) 9235001 (65) 2725300 (886) (02) 7170055 +66 (0) 2 661-4011 (90) (1) 2245925 EN 9 HP Customer Care Centers Asia Pacific Countries/Regions Australia China Hong Kon SAR India Indonesia Japan Korea Outside Seoul only Malaysia New Zealand Penang Philippines Singapore Taiwan Thailand Viet Nam + 61 3 8877 8000 + 86 10 6564 5959 800 96 7729 + 91 11 682 6035 + 62 21 350 3408 + 81 3 5346 1891 + 82 2 3270 0805 080 999 0700 + 60 3 295 2566 +64 (9) 356 6640 1 300 88 0028 + 63 2 867 3551 + 65 272 5300 + 886 2 2717 0055 + 66 2 661 4000 +84 8 823 4530 North & Latin America Argentina Brazil Canada Chile Mexico United States Venezuela Caracas (54 11) 4778 8380 (011) 829 6612 905-206-4663 800 360 999 800 427 6684 (208) 323-2551 800 47 888 207 8488 Europe, Middle East, and Africa Austria Belgium Dutch French Denmark English International Finland France Germany 10 + 43 (0)7114 201080 + 32 (0)2 626 8806 + 32 (0)2 626 8807 + 45 39 29 4099 + 44 (0)171 512 52 02 + 358 (0)203 47 288 + 33 (0)1 43 62 34 34 + 49 (0)180 52 58 143 EN Ireland Israel Tel. Fax Italy Netherlands Norway Poland Portugal Russian Federation South Africa Spain Sweden Switzerland Turkey United Kingdom + 353 (0)1 662 5525 + 972 (0)9 9524848 + 972 (0)9 9524849 + 39 02 264 10350 + 31 (0)20 606 8751 + 47 22 11 6299 + 48 22 519 06 00 + 48 22 519 06 01 + 351 (0)1 318 00 65 + 7 095 916 98 21 + 7 095 916 98 35 +27 (0)11 8061030 + 34 902 321 123 + 46 (0)8 619 2170 + 41 (0)848 80 11 11 + 90 212 224 59 25 + 44 (0)171 512 52 02 EN 11 12 EN Contents 1 The HP Color LaserJet 8550 Printer Features Printer Information Configurations Locating the Printer's Parts Optional Paper Handling Accessories and Status Lights 17 20 20 22 24 2 Using the Printer Control Panel Overview Printer Control Panel Keys and Indicator Lights When to Use the Printer Control Panel Menus Using the Printer Control Panel in Shared Environments Resetting the Printer Factory Defaults Printing Menu Maps Changing Settings in the Printer Control Panel Configuring Menu Selections Auto Continue Tray 1 Auto Configuring Media Type and Size Selecting an Output Bin Setting Media Type and Size Overrides Selecting the A4 Override Selecting Toner Low Response Setting the Power Save Mode Selecting Parallel Advanced Function Selecting the Default Printer Personality Setting the I/O Timeout Locking the Printer Control Panel Selecting the Display Language Printing Internal Pages Interpreting the Configuration Page Duplex Registration Managing Memory Resource Saving Configuring the Printer for the Network 27 28 30 30 31 32 37 38 38 39 39 40 42 43 44 45 46 46 47 48 49 50 51 52 54 56 57 57 EN 13 3 Common Printing Tasks Selecting Media Supported Media Weights and Sizes for Input Trays Supported Media Weights and Sizes for the Optional Multi-bin Mailbox Supported Media Weights and Sizes for the Optional Duplexer Supported Media Weights and Sizes for the Optional 3000-sheet Stapler/Stacker and Optional 3000-sheet Stacker Preprinted Forms and Letterhead Recycled Media Envelopes Transparencies Heavy Paper Stock Labels Colored Media Media to Avoid Controlling Your Print Job Changing Page Orientation Printing from Tray 1 Printing Tips for Tray 1 Orienting Media Printing from Trays 2 (some printer models only) and 3 Printing Tips for Trays 2 and 3 Printing from Tray 4 (some printer models only) Printing Tips for Tray 4 (some printer models only) 59 60 63 65 66 68 69 69 70 70 71 72 72 73 73 74 77 78 80 83 84 86 4 Advanced Printing Features Overview Using the HP TonerGauge Printing by Type and Size of Paper Benefits of Printing by Type and Size of Paper Different First Page Printing Multiple Pages on One Sheet of Paper Creating and Using Quick Sets Quick Copying a Job Printing Additional Copies of a Quick Copy Job Deleting a Stored Quick Copy Job Proofing and Holding a Job Printing the Remaining Copies of a Held Job Deleting a Held Job Printing a Private Job Specifying a Private Job Releasing a Private Job Deleting a Private Job 87 88 89 89 91 92 93 95 95 96 97 97 97 99 99 99 100 14 EN Storing a Print Job Printing a Stored Job Deleting a Stored Job Variable Data Printing Booklet Printing Print on Backside of Heavy Media HP JetSend Communications Technology How the JetSend Communications Technology Works Managing Fonts and Forms on Disk HP LaserJet Resource Manager (Windows) HP LaserJet Utility (Macintosh) 101 101 101 102 103 104 105 105 106 106 107 5 Using Color Controlling Color Output with Printer Drivers Using Color Manual Mode ICC/CMS Black and White Automatic PANTONE® Matching CMYK Ink Set Emulation Adjusting the Print Color and Quality Settings Selecting Colors PANTONE Colors Color Swatch Resolution Considerations for Graphics, Images, and Photographs Using Digital Cameras Using Scanners Adjusting the Color Balance 109 110 111 112 112 113 113 114 115 115 115 116 116 117 118 6 Maintaining the Printer Making Room for Printer Maintenance Replacing Printer Consumables Locating Printer Consumables Frequency for Replacing Printer Consumables Recycling Consumables Resetting the HP TonerGauge 123 124 124 125 127 127 7 Printer Control Panel Messages Printer Messages Using the Printer Online Help System 129 129 EN 15 8 Solving Printer Problems Performing Basic Troubleshooting Steps Working with Toner Media Jam Locations Media Handling Problems Printer Response Problems Printer Control Panel and Configuration Problems Application Problems Incorrect Printer Output Color Printing Problems Print Quality Problems Cleaning the Transfer Drum Accessories, Options, and Related Products 161 162 163 165 173 179 181 183 185 187 198 204 A DIMM Installation Supported DIMMs Installing DIMMs 207 207 B Specifications Electrical Specifications Operating Environmental Specifications Environmental Product Stewardship Program Protecting the Environment Regulatory Statements FCC Regulations Canadian DOC Regulations Declaration of Conformity VCCI Statement (Japan) Korean EMI Statement Safety Information Laser Safety Product Information Sheet Laser Statement for Finland 211 212 213 213 217 217 217 218 224 224 225 225 225 226 C Warranty Information Hewlett-Packard Limited Warranty Statement 229 16 EN 1 The HP Color LaserJet 8550 Printer Features Congratulations on your purchase of the HP Color LaserJet 8550, 8550N, 8550DN, 8550GN, or 8550MFP printer. This printer is designed to produce high-quality, high-speed color printouts for business environments. This printer provides the quality and reliability of Hewlett-Packard printers as well as these specific features: Performance z z z 24 pages per minute (ppm) black and white printing 6 ppm color printing Provides the ability to mopy (multiple original prints) Letter-, A4-sized media: 24 ppm black and white; 6 ppm color Legal-, Executive-, 11-by-17 inch sized media: 12 ppm black and white; 3 ppm color Transparencies: 2.8 ppm black and white; 2.1 ppm color Labels: 12 ppm black and white; 3 ppm color Approximate Print Speeds z z z z EN Features 17 Paper Handling Note: See "Printer Information" for printer configurations. z z z z Prints on up to 12-by-18.50 inch (304.80-by-469.90 mm) sized media Printing on heavy media up to 58 lb (216 g/m2) bond A 500-sheet input tray (tray 3) that supports letter-, legal-, A4-, 11-by-17 inch and A3-sized media A 500-sheet input tray (tray 2) that supports letter-, legal-, and A4-sized media; standard on some printer models 2,000-sheet input tray (tray 4); standard on some printer models Optional duplexer, which provides two-sided printing; standard on some printer models A 100-sheet multipurpose tray that supports letter-, legal-, executive-, A3-, A4-, B4-, 11-by-17 inch, B5-, and custom-sized media, as well as envelopes, labels, and card stock Face-down (top) output bin Printer driver selectable face-up (left) output bin with straight-through paper path 32 MB minimum DIMM (dual inline memory module) memory, expandable to 512 MB HP LaserJet 45 TrueType font set and 65 additional TrueType fonts for Microsoft® Windows 3.1, Windows 9x, Windows NT 4.0, Windows 2000, and Macintosh Supports forms and fonts on the disk using HP Resource Manager PCL 5 color extension support in the printer PostScript 3TM support (includes PDF) Automatic printer personality switching Standard ECP or bidirectional parallel cable interface (IEEE-1284 compliant) 2 enhanced input/output (EIO) slots Automatic I/O (input/output) switching HP Web JetAdmin software HP LaserJet Utility (Macintosh only) z z z z z Font and Memory z z z Printer Personality Support z z z User Interface and EIO z z z z z 18 1 The HP Color LaserJet 8550 Printer EN Accessories Note: See "Printer Information" for printer configurations. z Printer hard disk, which provides storage for fonts and macros as well as proof and hold, private jobs, quick copy jobs, and mopying capabilities Optional ROM (read-only memory) or synchronous DRAM (dynamic random-access memory) DIMM device memory Optional multi-bin mailbox, which provides multiple output destinations Optional 3000-sheet Stapler/Stacker Optional 3000-sheet Stacker Optional HP JetDirect internal print server for network connection z z z z z For more information on supported media, see "Selecting Media" in chapter 3. The approximate print speeds offered by this printer might vary from those listed above because the following factors affect processing time: z z z z z z z z Complex graphics or large graphics I/O configuration Type of computer Computer configuration Amount of printer memory Network operating system Network configuration Print media EN Features 19 Printer Information Configurations This printer is available in five configurations, as described below: HP Color LaserJet 8550 The HP Color LaserJet 8550 comes standard with a 100-sheet tray 1, a 500-sheet tray 3, a printer stand, and 32 MB RAM. HP Color LaserJet 8550N The HP Color LaserJet 8550N comes standard with a 100-sheet tray 1, a 500-sheet tray 2, a 500-sheet tray 3, a printer stand, 32 MB RAM, an HP JetDirect print server (10/100 Base-TX), and an internal hard disk. HP Color LaserJet 8550DN The HP Color LaserJet 8550DN comes standard with a 100-sheet tray 1, a 500-sheet tray 2, a 500-sheet tray 3, a (tray 4) 2000-sheet input tray, a duplexer, 64 MB RAM, an HP JetDirect print server (10/100 Base-TX), an internal hard disk, and five stabilizing legs. HP Color LaserJet 8550GN The HP Color LaserJet 8550GN comes standard with a 100-sheet tray 1, a 500-sheet tray 2, a 500-sheet tray 3, a (tray 4) 2000-sheet input tray, a duplexer, 128 MB RAM, an HP JetDirect print server (10/100 Base-TX), an internal hard disk, five stabilizing legs, and a higher performance processor. 20 1 The HP Color LaserJet 8550 Printer EN HP Color LaserJet 8550MFP The HP Color LaserJet 8550MFP comes standard with a 100-sheet tray 1, a 500-sheet tray 2, a 500-sheet tray 3, a duplexer, 64 MB RAM, an HP JetDirect print server (10/100 Base-TX), an internal hard disk, a printer/copy module stand, and a copy module. EN Printer Information 21 Locating the Printer's Parts The following figures show the locations of the printer's parts. (HP Color LaserJet 8550 shown below.) Figure 1 A B C D E F G H I J Printer Control Panel Left Output Bin (face up) Front Door Power Button Input Tray 3 Top Output Bin (face down) Upper Right Door Input Tray 1 Lower Right Door Printer Stand 22 1 The HP Color LaserJet 8550 Printer EN Figure 2 A B C D E F G H Air Filter Door EIO Slot 2 Tray 4 Connector (C-Link Connector) Parallel Connector Upper Left Door Lower Left Door EIO Slot 1 (shown with optional HP JetDirect internal print server) Power Connector Note For information on the locations of printer consumables, see "Locating Printer Consumables" in chapter 6. EN Locating the Printer's Parts 23 Optional Paper Handling Accessories and Status Lights The following figure shows the locations of optional or packaged accessories and their status lights (if applicable). Figure 3 A B C D E F G H Multi-bin Mailbox Multi-bin Mailbox Status Light Duplexer (some printer models only) Tray 2 (some printer models only) Tray 4 (some printer models only) Tray 4 Status Light Media Transfer Door 3000-sheet Stapler/Stacker (optional) or 3000-sheet Stacker (optional) 24 1 The HP Color LaserJet 8550 Printer EN Use the following table to interpret the status lights on tray 4 and the multi-bin mailbox. Light Solid Green Solid Amber Tray 4 The accessory is on and ready. The accessory is experiencing a hardware malfunction. The accessory has a media jam or a page needs to be removed from tray 4, even if the page is not jammed. The lower right door might be open. Multi-Bin Mailbox The accessory is on and ready. The accessory is experiencing a hardware malfunction. The accessory has a media jam or a page needs to be removed from the multi-bin mailbox, even if the page is not jammed. The accessory is not correctly attached to the printer. The printer might be in Power Save mode. Press GO. The accessory is not receiving power. Check both the power supply and the power cables. Flashing Amber Off The printer might be in Power Save mode. Press GO. The accessory is not receiving power. Check both the power supply and the power cables. EN Locating the Printer's Parts 25 26 1 The HP Color LaserJet 8550 Printer EN 2 Using the Printer Control Panel Overview The most convenient way to control the printer is through your application or the printer driver. The commands in your application override the printer control panel settings. For more information on changing the printer settings from within an application or printer driver, see the associated online help files. Use the printer control panel to configure the default settings for the printer or to obtain printer status information. Also, use the printer control panel to access printer features not supported by the application. Note Unless otherwise specified, control panel refers to the control panel on the printer. Keys on the printer control panel are indicated by the KEY font. Note For more information on controlling the printer in a network environment, see the HP JetDirect software installation guide and the HP Web JetAdmin online help. EN Overview 27 Printer Control Panel Keys and Indicator Lights The following figure shows the locations of printer control panel features. Figure 4 A B Go Brings the printer online or offline, and exits menus. Menu Accesses the printer control panel menus to set the printer defaults. This key permits both forward and backward movement through the list of available menus. Display Presents data about the printer (such as printer status, required actions, or data and print errors) in one or two lines of characters. -Value+ Steps through the value choices for a particular menu item using -/+. This key permits both forward and backward movement through the values. Cancel Job Stops the currently printing job from printing. If no job is printing and the display indicates that a job is processing, CANCEL JOB cancels the currently processing job and the next job begins printing. While the job is being canceled, CANCELING JOB is displayed. C D E 28 2 Using the Printer Control Panel EN F Item Steps through the items in a particular menu. This key permits both forward and backward movement through the available items. The ITEM key also steps through the control panel help messages. Ready Indicator (green) · On--The printer is online and able to accept and process data. · Off--The printer is offline and unable to process data. · Flashing--The printer is going from online to offline, or from offline to online. G H Data Indicator (green) · On--Data is in the printer buffer, or the printer is processing data. · Off--The printer buffer is empty. · Flashing--The printer is receiving or processing data. I Attention Indicator (amber) · On--An error has occurred in the printer. · Off--The printer does not require attention. · Flashing--The printer requires attention. J Select Selects the item or value currently shown on the printer control panel display. An asterisk (*) is displayed when an item has been selected. For information on the status lights for the multi-bin mailbox and tray 4, see "Optional Paper Handling Accessories and Status Lights" in chapter 1. EN Overview 29 When to Use the Printer Control Panel Menus The printer control panel menus allow you to select items such as the number of copies and test pages. Use the printer control panel to perform the following tasks: z z Set the media type for each input tray and the size for tray 1 Job management: · Continue a proof and hold job · Quick copy a job · Job storage · Private printing z z z z z z z Step through the control panel help messages Switch between online and offline status Print configuration pages Set the printer defaults when the application does not support the option Change the printer's EIO configuration Print a file directory page to identify the fonts and macros available on the printer hard disk Adjust duplex registration Using the Printer Control Panel in Shared Environments The printer control panel functions in a network or other shared-printer environment in the same way as it does when it is connected to a standalone computer. Follow these guidelines before you change printer control panel settings: z See the system administrator before making printer control panel changes. Any printer control panel changes could affect other print jobs. Coordinate setting the default printer font and downloading fonts with other users. Coordinating these operations conserves memory and reduces the chances of unexpected printer output. z 30 2 Using the Printer Control Panel EN Resetting the Printer Use the procedures below to reset the printer to the factory defaults listed in the table following this section. To reset the printer to factory defaults 1 Press MENU until INFORMATION MENU appears on the printer control panel display. Press ITEM until PRINT CONFIG PAGE appears on the display. Press SELECT to print the page. Press MENU until RESETS MENU appears on the display. Press ITEM until FACTORY DEFAULT RESET appears on the display. Press SELECT. The printer will reset all factory defaults. 2 3 4 5 6 Note Resetting the printer to factory defaults clears all print jobs from the print buffer. After resetting the defaults, reprint any lost print jobs. 7 8 9 Reset the EIO type and configure the printer, if necessary. Press GO to bring the printer online. Use the printer configuration page to reconfigure the printer. EN When to Use the Printer Control Panel Menus 31 Factory Defaults The following table lists factory defaults for printer settings. Menu INFORMATION MENU Item PRINT MENU MAP PRINT CONFIG PAGE PRINT PCL FONT LIST PRINT PS FONT LIST PRINT LASERJET DEMONSTRATION PRINT FILE DIRECTORYa PRINT EIO PAGEb PRINT CONTINUOUS CONFIG PAGES PRINT EVENT LOG Factory Default QUICK COPY JOBS MENUc PRIVATE/STORED JOBS MENU COPIES=nn COPIES=nn 32 2 Using the Printer Control Panel EN Menu PAPER HANDLING MENU Item TRAY 1 TYPE = TRAY 1 SIZE = TRAY 2 TYPE = TRAY 3 TYPE = TRAY 4 TYPE = e PAPER DEST = DUPLEX = f BINDING g MANUAL FEED OVERRIDE A4 WITH LETTER AUTO PAPER OVERRIDE d Factory Default AUTO AUTO PLAIN PLAIN PLAIN TOP OUTPUT BIN OFF LONG EDGE OFF NO OFF 1 HOUR AUTO ON CONTINUE NO BLACK YELLOW MAGENTA CYAN 32 OFF CONFIGURATION MENU POWERSAVE = PERSONALITY CLEARABLE WARNINGS TONER LOW NEW TONER CARTRIDGE= NEW TONER=h QUICK COPY JOBS PRINT PS ERRORS INITIALIZE DISKi EN When to Use the Printer Control Panel Menus 33 Menu PRINTING MENU Item COPIES= PAPER CONFIGURE CUSTOM PAPER=k UNIT OF MEASURE= X DIMENSION= Y DIMENSION= ORIENTATION FORM LENGTH PCL FONT SOURCE PCL FONT NUMBER PCL PITCH PCL POINT SIZE PCL SYMBOL SET COURIER WIDE A4 APPEND CR TO LF Factory Default 1 LETTERj NO INCHES 12.00 RANGE 3.87 - 12.00 18.50 RANGE 7.48 - 18.50 PORTRAIT 60 LINES INTERNAL 0 (Courier) 10.00 12.00 PC-8 REGULAR NO NO 34 2 Using the Printer Control Panel EN Menu REGISTRATION DUPLEX MENU Item TRAY 1 PRINT TEST PAGE TRAY 1 X = TRAY 1 Y = TRAY 2l PRINT TEST PAGE TRAY 2 X = TRAY 2 Y = TRAY 3 PRINT TEST PAGE TRAY 3 X = TRAY 3 Y = TRAY 4m PRINT TEST PAGE TRAY 4 X = TRAY 4 Y = Factory Default 0 0 0 0 0 0 0 0 30 (seconds) ON I/O MENU I/O TIMEOUT PARALLEL ADV FUNCTIONS = RESETS MENU FACTORY DEFAULT RESET RESET ACTIVE I/O RESET ALL I/O RESET TRANSFER LIFE COUNT RESET FUSER LIFE COUNT n supplied by installed devices EN When to Use the Printer Control Panel Menus 35 Menu COLOR ADJUST MENU Item PRINT TEST PAGE BLACK SMOOTH VALUE= CYAN SMOOTH VALUE= MAGENTA SMOOTH VALUE= YELLOW SMOOTH VALUE= BLACK DETAIL VALUE= CYAN DETAIL VALUE= MAGENTA DETAIL VALUE= YELLOW DETAIL VALUE= Factory Default 0 0 0 0 0 0 0 0 a. b. c. d. e. f. g. h. i. j. k. l. m. n. Appears only if the printer has a disk installed. Appears only if an EIO card is installed and an EIO page exists. QUICK COPYJOBS MENU and PRIVATE/JOBS MENU only appear if disk is installed and at least one job is in the queue. Appears only if tray 2 is properly installed. Appears only if tray 4 is properly installed. Appears only if the optional duplexer is installed. Appears only if the optional duplexer is installed and DUPLEX is set to ON. Appears only if NEW TONER = YES. Initialize functions only appear if appropriate disk is installed. This setting will default to A4 in some countries/regions. UNIT OF MEASURE, X DIMENSION, and Y DIMENSION only appear if CONFIGURE CUSTOM is set to YES. Tray 2 items appear only if tray 2 is installed. Tray 4 items appear only if tray 4 is installed. Appears only if appropriate device (EIO) menu exists. 36 2 Using the Printer Control Panel EN Printing Menu Maps Print menu maps from the printer control panel, and then use the menu maps to view printer settings and to help navigate the printer control panel menus. To print menu maps 1 Press MENU until INFORMATION MENU appears on the printer control panel display. Press ITEM until PRINT MENU MAP appears on the display. Press SELECT to print. The printer will automatically bring itself online. 2 3 EN When to Use the Printer Control Panel Menus 37 Changing Settings in the Printer Control Panel Use the printer control panel to configure the default printer selections and to obtain printer status information. Also, use the printer control panel to access printer features not supported by your application. For more information on navigating the printer control panel, see "Printing Menu Maps" on the previous page. Configuring Menu Selections Use the following instructions to configure all printer control panel settings, including the default printer settings. To configure menu selections in the printer control panel 1 Press MENU until the menu you want appears on the printer control panel display. Press ITEM until the item you want appears on the display. Press -VALUE+ until the value you want appears on the display. Press SELECT to save the selection. An asterisk (*) appears to the right of the selection. Repeat steps 1 through 4 until all of your changes are complete. Press GO to bring the printer online. 2 3 4 5 6 Note Changes to the printer control panel will not take effect until all current data in the print buffer prints or until the next print job. 38 2 Using the Printer Control Panel EN Auto Continue The Auto Continue feature allows the printer to continue printing when certain warnings or conditions occur (such as TONER LOW). The printer message will be displayed on the printer control panel, but the printer will continue printing. Auto Continue is always on, and most printer control panel messages that do not disable the printer will not stop subsequent jobs from printing. However, the job where the error occurred might not print correctly. If in the Configuration Menu CLEARABLE WARNINGS is set to ON, many printer control panel messages can be cleared by pressing GO. If CLEARABLE WARNINGS is set to JOB, the clearable messages will be cleared from the display automatically when the job where the error occurred finishes printing. Tray 1 Auto From the control panel, you can also set the media size and type for tray 1 to AUTO. The printer tries to match the media size and/or type specified for the current print job in the print driver to the settings in the control panel and prints from tray 1 if it can. For example, if you set the media size and type for tray 1 to AUTO in the control panel, load letter-size transparencies into tray 1, and send a job to the printer specifying plain Letter in the print driver, the printer prints from tray 1 even if other trays are configured for plain Letter. You can use the AUTO setting to override the printer's tray selection process, forcing the printer to print from tray 1 regardless of the media size and/or type specified in the print driver or loaded in tray 1. Note Although tray 1 does not fully sense the media size, the printer will not print on media that it senses is the wrong width. EN Changing Settings in the Printer Control Panel 39 Configuring Media Type and Size Configure the media type (such as plain paper, letterhead, or transparencies) for each of the input trays. If the media type and size have been correctly configured for the input trays, the printer will print based on the type and size of media and will automatically use the correct input tray. Configuring the media type is beneficial for several reasons: z z Setting the media type prevents printing on the wrong, possibly expensive, media. The printer will automatically adjust its print speed to accommodate special media (such as card stock, labels, and transparencies). These adjustments will give the best quality output, saving time and resources. Note If the media type is not set properly, the printer might not print on the correct media or at the correct speed for the media type, which can result in poor print quality. 40 2 Using the Printer Control Panel EN To configure the input trays Follow the steps below to configure the media type. 1 Press MENU until PAPER HANDLING MENU appears on the printer control panel display. Press ITEM until TRAY [number] TYPE = appears on the display. Press -VALUE+ until the correct media type appears on the display. Press SELECT to save the selection. An asterisk (*) appears to the right of the selection. 2 3 4 To configure the media size in tray 1, repeat steps 1-4 ("size" will replace references to "type"). Note Trays 2, 3, and the optional tray 4 will automatically sense the media size. 5 Repeat steps 2 through 4 to configure the media type in another input tray. - Or Press GO to bring the printer online. EN Changing Settings in the Printer Control Panel 41 Selecting an Output Bin Select the top output bin (face down) or the left output bin (face up) in the printer control panel. The top output bin stacks the pages in sequential order, so that the first page is on top and the last page is on bottom. The left output bin provides a straight paper path which is useful to prevent curling when printing on card stock, labels, or other special media. If you have an optional multi-bin mailbox, an optional 3000-sheet Stacker, or an optional 3000-sheet Stapler/Stacker, then select the appropriate output bin as your default. To configure other available modes, see your network administrator. Note For more information on the optional multi-bin mailbox, the optional 3000-sheet Stacker, and the optional 3000-sheet Stapler/Stacker modes, see the guides that came with them. Select the default destination for print jobs in the printer control panel. The printer will send print jobs to the default destination if a destination is not selected in the printer driver, or if your printing environment does not use printer drivers. For more information on using the HP Web JetAdmin software, see the online help. Note Changes made to the multi-bin mailbox mode settings in the printer driver will not override the multi-bin mailbox mode set in the HP Web JetAdmin software or through PJL commands. 42 2 Using the Printer Control Panel EN To select an output bin 1 Press MENU until PAPER HANDLING MENU appears on the printer control panel display. Press ITEM until PAPER DEST = appears on the display. Press -VALUE+ until the correct destination appears on the display. Press SELECT to save the selection. An asterisk (*) appears to the right of the selection. Press GO to bring the printer online. 2 3 4 5 Setting Media Type and Size Overrides Set the media override option to select the media on which a job will print if the selected media is not available. To set the media override 1 Press MENU until PAPER HANDLING MENU appears on the printer control panel display. Press ITEM until AUTO PAPER OVERRIDE appears on the display. Press -VALUE+ until the ON or OFF appears on the display. · ON--If the requested media is not found, TRAY X LOAD will appear on the display. There will be a delay before the printer automatically prints on plain paper on the default media size (set in the PRINTING MENU on the printer control panel). The delay time can be configured through the HP Web JetAdmin software. For more information on configuring HP Web JetAdmin software, see the associated online help file. · OFF--TRAY X LOAD will appear on the display. The printer will not print until it detects the correct media type and size or GO is pressed. 2 3 EN Changing Settings in the Printer Control Panel 43 Note If the requested media size is larger than the default paper size (for example, 11-by-17 inch size is requested, but the default is letter size), then the image will be cropped to fit on the smaller page size. 4 Press SELECT to save the selection. An asterisk (*) appears to the right of the selection. Press GO to bring the printer online. 5 Selecting the A4 Override Enabling OVERRIDE A4 WITH LETTER will print A4-sized documents on letter-sized media, or letter-sized documents on A4-sized media. However if an input tray is configured for the size you want to override (letter or A4), even if the tray is empty, then the printer will continue to try and print on the correct size of media regardless of the override setting. To select the A4 override 1 Press MENU until PAPER HANDLING MENU appears on the printer control panel display. Press ITEM until OVERRIDE A4 WITH LETTER appears on the display. Press -VALUE+ to display ON or OFF. Press SELECT to save the selection. An asterisk (*) appears to the right of the selection. Press GO to bring the printer online. 2 3 4 5 44 2 Using the Printer Control Panel EN Selecting Toner Low Response Selecting the toner low response allows you to determine how the printer will behave when the printer detects a toner level is low. Note The printer uses the toner low response setting as the setting for TRANSFER KIT LOW REPLACE KIT, FUSER LIFE LOW REPLACE KIT, TONER LOW, and DRUM LIFE LOW REPLACE DRUM KIT messages. For example, if the toner low response is set to STOP, then when the TRANSFER KIT LOW REPLACE KIT message appears on the printer control panel the printer will stop printing until the transfer kit is replaced or GO is pressed. To select the toner low response 1 Press MENU until CONFIGURATION MENU appears on the printer control panel display. Press ITEM until TONER LOW appears on the display. Press -VALUE+ until the option you want appears on the display. The available options include the following: · STOP will take the printer offline. Pressing GO will bring the printer online and allow printing to continue until the toner cartridge is empty. When the toner cartridge is empty, the message TONER OUT REPLACE will be displayed. · CONTINUE will display the TONER LOW REPLACE warning until the toner cartridge is empty. 4 Press SELECT to save the selection. An asterisk (*) appears to the right of the selection. Press GO to bring the printer online. 2 3 5 Note Although this option allows you to configure the printer behavior when the consumable lives are low, print quality will eventually degrade after a consumable's life has reached low, regardless of how you have configured the printer response. These print quality problems can be fixed by replacing the consumable. EN Changing Settings in the Printer Control Panel 45 Setting the Power Save Mode The Power Save mode conserves electricity by reducing the amount of power the printer uses when it has been idle for a length of time specified in the printer control panel. The default setting is 60 minutes (60 MIN). However, the Power Save mode can be adjusted to start between 10 seconds and 8 hours after the last print job finishes. The printer fans will run for 30 minutes after entering Power Save mode to cool the printer. Note The 10 seconds setting is for use by service personnel and is not recommended for daily use. To set the Power Save mode 1 Press MENU until CONFIGURATION MENU appears on the printer control panel display. Press ITEM until POWERSAVE appears on the display. Press -VALUE+ until the interval you want (between 30 minutes and 8 hours) appears on the display. Press SELECT to save the selection. An asterisk (*) appears to the right of the selection. Press GO to bring the printer online. 2 3 4 5 Selecting Parallel Advanced Function If the printer is not correctly interpreting data transmitted across the ECP (enhanced capability parallel) port, turn the parallel advanced functions off to send the printer into compatibility mode. Compatibility mode turns the bidirectional communication off so that an HP LaserJet fax or other peripheral between the host computer and the printer will work correctly. Note You must have the parallel advanced functions turned off for a peripheral connected between the host computer and the printer to work correctly. 46 2 Using the Printer Control Panel EN To select the parallel advanced function 1 Press MENU until I/O MENU appears on the printer control panel display. Press ITEM until PARALLEL ADV FUNCTIONS = appears on the display. Press -VALUE+ to display ON or OFF. Press SELECT to save the selection. An asterisk (*) appears to the right of the selection. Press GO to bring the printer online. 2 3 4 5 Selecting the Default Printer Personality Select the default printer personality for multi-platform environments, or select a personality if your printer driver does not send the PJL header with the print job. AUTO is the default setting. To select the printer personality 1 Press MENU until CONFIGURATION MENU appears on the printer control panel display. Press ITEM until PERSONALITY appears on the display. Press -VALUE+ until the option you want appears on the display. The available options include the following: · AUTO enables switching by file type or PJL description. This is the default setting and the best setting to maintain all printer capabilities. · PCL selects printer control language (PCL) as the printer personality. · POSTSCRIPT selects the PostScript language as the printer personality. 4 Press SELECT to save the selection. An asterisk (*) appears to the right of the selection. Press GO to bring the printer online. 2 3 5 EN Changing Settings in the Printer Control Panel 47 Setting the I/O Timeout The I/O timeout sets the amount of time the printer waits after receiving print data before switching I/O ports. The default time is 30 seconds. To set the I/O timeout 1 Press MENU until I/O MENU appears on the printer control panel display. Press ITEM until I/O TIMEOUT appears on the display. Press -VALUE+ until the interval you want (between 5 and 300 seconds) appears on the display. Press SELECT to save the selection. An asterisk (*) appears to the right of the selection. Press GO to bring the printer online. 2 3 4 5 Note If the I/O timeout is too short, print jobs might be incomplete. If the I/O timeout is too long, print jobs might be unnecessarily delayed. 48 2 Using the Printer Control Panel EN Locking the Printer Control Panel You can prevent users from changing the printer control panel settings by establishing a password, thus enabling the printer control panel lock. When locked, unauthorized users who try to change settings in the printer control panel will receive an ACCESS DENIED message. If you are using Microsoft Windows, use either the HP Web JetAdmin software or a PJL Command. The easier of the two methods is through the HP Web JetAdmin software. For more information on using the HP Web JetAdmin software to perform this function, see the HP Web JetAdmin online help. If you are using Mac OS, use the HP LaserJet utility. From the HP LaserJet utility, on the Security tab select Lock Control Panel. Note If you have forgotten the password for the printer control panel, print a configuration page, an EIO page, and a menu map page, then reset the printer with a cold reset. To perform a cold reset, turn the printer off then hold down the green GO button and turn the printer on. When the front panel displays COLD RESET, release the green GO button. All printer settings (including internal print server card settings) will return to the factory defaults, all passwords will be cleared, and the printer control panel will be unlocked. Use the pages listed above to restore the printer settings. For more information on printing these pages, see "Printing Internal Pages" later in this chapter. EN Changing Settings in the Printer Control Panel 49