quick help toc user's guide table of contents To find an answer to a question, select one of the topics below. q notices special features getting started printing maintenance troubleshooting specifications q q q q q q file:///C|/Projects/Subway/Mac_UG/ug_home_fs.html [1/15/2002 4:00:16 PM] user's guide table of contents hp deskjet 3820 series table of contents notices notices and acknowledgements terms and conventions accessibility using the onscreen user's guide special features getting started printer features buttons and lights paper trays print cartridges connectivity printing using printer software with Mac OS 8.6, 9.x, and X Classic using printer software with Mac OS X printing a document two-sided printing plain paper envelopes transparencies labels index cards and other small media file:///C|/Projects/Subway/Mac_UG/ug_toc_level1_fs.html (1 of 3) [1/17/2002 3:22:29 PM] user's guide table of contents Hagaki cards photographs greeting cards posters iron-on transfers maintenance replacing print cartridges calibrating print cartridges automatically cleaning print cartridges manually cleaning the print cartridges maintaining print cartridges maintaining the printer body refilling print cartridges removing ink from skin and clothing using the hp inkjet utility troubleshooting printer lights are flashing or on checking the print cartridge status printer is not printing problems with printouts printer is slow specifications printer specifications minimum system requirements environmental statement print cartridge recovery limited warranty file:///C|/Projects/Subway/Mac_UG/ug_toc_level1_fs.html (2 of 3) [1/17/2002 3:22:29 PM] user's guide table of contents regulatory notices index file:///C|/Projects/Subway/Mac_UG/ug_toc_level1_fs.html (3 of 3) [1/17/2002 3:22:29 PM] notices notices q notices and acknowledgements terms and conventions accessibility using the onscreen user's guide q q q file:///C|/Projects/Subway/Mac_UG/ug_notices_intro_fs.html [1/17/2002 3:22:29 PM] notices and acknowledgements notices and acknowledgements hewlett-packard company notices The information contained in this document is subject to change without notice. Hewlett-Packard (HP) makes no warranty of any kind with regard to this material including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under copyright laws. acknowledgments Apple, the Apple logo, ColorSync, the ColorSync logo, Finder, Mac, Macintosh, Mac OS, Powerbook, Power Macintosh, and Quickdraw are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. TrueType is a U.S. trademark of Apple Computer, Inc. Adobe and Acrobat are trademarks of Adobe Systems Incorporated. Copyright 2002 Hewlett-Packard Company file:///C|/Projects/Subway/Mac_UG/ug_notices_fs.html [1/17/2002 3:22:30 PM] terms and conventions terms and conventions The following terms and conventions are used in the user's guide. terms HP Deskjet printers may be referred to as the HP Deskjet printer, the HP printer, or the printer. symbols The > symbol guides you through a series of software steps. For example: Click File > Page Setup . cautions and warnings A Caution indicates possible damage to the HP Deskjet printer or to other equipment. For example: Caution! Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. A Warning indicates possible harm to yourself or to others. For example: Warning! Keep both new and used print cartridges out of the reach of children. icons A Note icon indicates that additional information is provided. For example: For great results use HP products. A Printing instructions icon indicates that a description of print options is available in the onscreen user's guide. For example: For a description of available print options, click the appropriate operating system: Mac OS 8.6, 9.x, or X Classic or Mac OS X. file:///C|/Projects/Subway/Mac_UG/ug_termsconventions_fs.html [1/17/2002 3:22:30 PM] accessibility accessibility For accessibility information, visit Apple's Website at http://www.apple.com/disability/. file:///C|/Projects/Subway/Mac_UG/ug_accessibility_fs.html [1/17/2002 3:22:30 PM] using the onscreen user's guide using the onscreen user's guide This onscreen user's guide is viewed through Adobe Acrobat Reader version 4.0 or greater. Use the following tools to view and navigate the onscreen user's guide: q View Buttons: Click these buttons to change page views: View the page in actual size Fit the page in the window Fit the page width in the window q Zoom: Use to zoom in on a page. q Bookmarks: Click a bookmark to view a topic. Navigation Buttons: Click these buttons to navigate: Go to the first page of the document Go backward one page Go forward one page Go to the last page of the document Go to the previous view Go to the next view q file:///C|/Projects/Subway/Mac_UG/ug_using_onscreen_guide_fs.html [1/17/2002 3:22:31 PM] special features special features Congratulations! You have purchased an HP Deskjet printer that is equipped with several exciting features: q One-touch print cancel button. A 100-sheet capacity, space saving, fold-up paper tray. q file:///C|/Projects/Subway/Mac_UG/ug_special_features_fs.html [1/17/2002 3:22:31 PM] getting started getting started q printer features buttons and lights paper trays print cartridges connectivity q q q q file:///C|/Projects/Subway/Mac_UG/ug_getting_started_intro_fs.html [1/17/2002 3:22:32 PM] printer features printer features The HP printer has several features to make printing easier and more efficient. To view a printer feature, click below on the name of the feature. 1. buttons and lights 2. paper trays 1. print cartridges file:///C|/Projects/Subway/Mac_UG/ug_printerfeatures_fs.html (1 of 2) [1/17/2002 3:22:32 PM] printer features 1. connectivity file:///C|/Projects/Subway/Mac_UG/ug_printerfeatures_fs.html (2 of 2) [1/17/2002 3:22:32 PM] buttons and lights buttons and lights The printer buttons let you turn the printer on and off, cancel a print job, or resume printing. The lights give you visual cues about the status of the printer. 1. Cancel button 2. Print Cartridge Status symbol and light 3. Resume button and light 4. Power button and light cancel button Pressing the Cancel button cancels the current print job. print cartridge status symbol and light The Print Cartridge Status light turns on or flashes when a print cartridge needs service. resume button and lights The Resume light flashes when an action is required such as loading paper or clearing a paper jam. When the problem is solved, press the Resume button to continue printing. power button and light The Power button turns the printer on and off. It may take a few seconds for the printer to turn file:///C|/Projects/Subway/Mac_UG/ug_buttons_fs.html (1 of 2) [1/17/2002 3:22:33 PM] buttons and lights on after pressing the Power button. The green light next to the Power button flashes when the printer is processing. Caution! Always use the Power button on the front of the printer to turn the printer on and off. Using a power strip, surge protector, or a wall-mounted switch to turn the printer on and off may cause printer failure. file:///C|/Projects/Subway/Mac_UG/ug_buttons_fs.html (2 of 2) [1/17/2002 3:22:33 PM] paper trays paper trays The printer has a fold-up paper tray and an output guide. The output guide contains a slot for single envelope or index card printing. 1. single envelope slot 2. fold-up tray 3. output guide In tray Open the space-saving fold-up tray to load paper or other media to be printed. You can print different sizes of media by adjusting the paper width guide and the paper length guide. Unfold the extension on the In tray when printing. 1. paper length guide 2. In tray extension 3. paper width guide Output guide Printed pages are deposited on the Output guide. file:///C|/Projects/Subway/Mac_UG/ug_trays_fs.html (1 of 2) [1/17/2002 3:22:33 PM] paper trays 1. output guide file:///C|/Projects/Subway/Mac_UG/ug_trays_fs.html (2 of 2) [1/17/2002 3:22:33 PM] print cartridges print cartridges Two print cartridges can be used with your printer: q black print cartridge tri-color print cartridge q 1. black print cartridge 2. tri-color print cartridge print cartridge selection print cartridge black selection number product number c6615 tri-color c6578 For installation instructions, see replacing print cartridges. For storage instructions, see maintaining print cartridges. For recycling instructions, see print cartridge recovery. For print cartridge ink capacity, see the information included in the print cartridge packaging. file:///C|/Projects/Subway/Mac_UG/ug_ink_delivery_fs.html [1/17/2002 3:22:33 PM] connectivity connectivity USB The printer can connect to the computer with a USB cable. For instructions on connecting the printer with a USB cable, see the setup poster that came with the printer. file:///C|/Projects/Subway/Mac_UG/ug_connectivity_fs.html [1/17/2002 3:22:34 PM] printing printing Click the following topic below to view an explanation of the printer software: q using printer software with Mac OS 8.6, 9.x, and X Classic using printer software with Mac OS X q Click the appropriate topic below to view instructions on printing functions: q printing a document two-sided printing q Click the appropriate topic below to view instructions for printing on different paper types: q plain paper envelopes transparencies labels index cards and other small media Hagaki cards photographs greeting cards posters iron-on transfers q q q q q q q q q file:///C|/Projects/Subway/Mac_UG/ug_printing_intro_fs.html [1/17/2002 3:22:34 PM] using printer software with Mac OS 8.6, 9.x, and X Classic using printer software with Mac OS 8.6, 9.x, and X Classic The printer is controlled by software installed on your computer. Use the printer software to perform the following tasks: q choosing the printer printing from the computer's desktop checking the printer status using the page setup dialog box using the print dialog box viewing and changing the status of a print job q q q q q Mac OS X Classic is a Mac OS X feature that allows applications built for Mac OS 9.x to run on a Mac OS X computer. Mac OS X Classic applications have a Mac OS 9.x interface. choosing the printer Setting the printer as your computer's default printer automatically routes all print jobs to that printer. You can select another printer for a particular document; however, switching printers may affect a document's formatting and pagination. If you select a printer, always check the document for changes in formatting and pagination before printing. setting up the printer Follow these steps to set up the printer: 1. Select Chooser from the Apple menu. 2. Click the hp printer icon in the left side of the Chooser dialog box. file:///C|/Projects/Subway/Mac_UG/ug_printer_driver_legacy.html (1 of 11) [1/17/2002 3:22:36 PM] using printer software with Mac OS 8.6, 9.x, and X Classic 3. Click hp deskjet printer in the right side of the Chooser dialog box. 4. Close the Chooser. selecting a default printer After setting up the printer with the Chooser, use one of the following methods to select it as the default printer: q Click the menu bar printer icon at the top of the screen, then select the printer name. Click the control strip printer icon, then select the printer name. Click the desktop printer icon, then choose Set Default Printer from the Printing menu. q q printing from the computer's desktop Desktop printing is useful when you want to print a number of documents at once or print a document that is formatted for a particular printer. Use one of the following methods to print from the desktop: q Drag the icons of the documents you want to print to the printer icon on the desktop. Select the icons of the documents you want to print, then select File > Print. Select the options you want from the Print dialog box, then click the OK button. q Desktop printing is not supported in Mac OS X Classic. checking the printer status The printer desktop icon shows you the status of the printer. file:///C|/Projects/Subway/Mac_UG/ug_printer_driver_legacy.html (2 of 11) [1/17/2002 3:22:36 PM] using printer software with Mac OS 8.6, 9.x, and X Classic icon meaning Printer is idle and set as the default printer. Printer is idle and not set as the default printer. Printing on the default printer. Printing stopped on the ...