User's Guide Table of Contents Navigating the User's Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Beyond the Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Printing Cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Printing Banners . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Printing Photographs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Printing Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Printing Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Printing Transparencies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 Printing Iron-On Transfers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Setting Up Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Connecting your printer with a parallel printer cable. . . . . . . . . . . . . . . . . . . 3 Setting up your printer with a USB Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 More information about your printer software . . . . . . . . . . . . . . . . . . . . . . . 26 Printing Basics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 How to choose paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Finding the HP print settings box. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 How to print on standard paper sizes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 How to print on different paper sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 How to print on both sides of the paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 How to create a mirror image of your document . . . . . . . . . . . . . . . . . . . . . 36 About color. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 About pictures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 HP Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Appendices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 The HP DeskJet Toolbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Maintaining your printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Increasing printer performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68 Minimum printing margins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Supplies and accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Language Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 Environmental Attributes of the DeskJet Printer. . . . . . . . . . . . . . . . . . . . . . .74 1 Navigating the User's Guide Use the navigation controls at the bottom of each page to move through the guide: Go to the Table of Contents Acrobat® Reader provides a number of ways to page through a document. You may use the navigation buttons in the toolbar. Previous Page First Page Next Page Last Page Goes to previous view Goes to next view Go to previous page Go to next page Print this page You may also press the arrow keys or choose an action from the View menu. Refer to the Acrobat Reader Online Guide for more information. 2 Setting Up Your Printer Your HP DeskJet printer is designed for connection to your computer using either of the following cables: Parallel printer cable ­ You can use this method when your computer is running either Windows 3.1x, 95, 98, or NT 4.0. See "Connecting your printer with a parallel printer cable" on page 3 for instructions. Universal Serial Bus (USB) cable ­ This method is only supported if you are running Windows 98 on your computer. See "Setting up your printer with a USB Cable" on page 14 for instructions. The printer cable is not supplied with the printer. You must purchase the printer cable separately. See page 70 for ordering information. Connecting your printer with a parallel printer cable Note: If you are using a USB cable for communications between your printer and your computer, see page 14. 3 Step 1: Unpack your printer 1 Remove the packing material and the packing tape from the outside of the printer. 2 Open the top cover. Remove both pieces of plastic packing material from the inside of the printer. 3 Close the top cover. 4 Step 2: Connect parallel cable You'll need to buy a printer cable that supports bi-directional communication (IEEE 1284-compliant), such as HP part number C2950A. 1 Make sure both the printer and the computer are turned off. 2 Lift the cable access door on the back of the printer. 3 Plug the end of the cable that does not have screws attached into the printer. Snap both clips into the notches. 4 Plug the other end into the computer, and tighten the screws. Cable access door 5 Step 3: Plug in the power 1 Leave the computer and the printer turned off. 2 Lift the cable access door on the back of the printer. 3 Plug the power adapter cord firmly into the connector on the back of the printer. 4 Plug the appropriate end of the power cord into the power adapter. 5 Plug the other end of the power cord into an electrical outlet. 3 5 4 Note:Always use the Power button on the front of the printer to turn the printer on and off. Using a power strip, surge protector or a wall outlet switch to turn the printer on and off may cause premature failure. 6 Step 4: Insert print cartridges 1 Press the Power button to turn on the printer. light The Power light comes on and the Print Cartridge blinks. 2 Open the top cover. The cartridge cradle moves to the center of the printer. 4 Carefully remove the protective vinyl tape from the tri-color and black print cartridges. Note:Be sure not to touch the ink nozzles or the copper electrical contacts. Also, do NOT remove the copper strip; these are electrical contacts required for proper operation of the print cartridges. Black Print Cartridge Vinyl Tape Tri-color Print Cartridge Vinyl Tape Ink Nozzles Ink Nozzles 3 Remove the print cartridges from their individual packages. 5 For each print cartridge, lift the cradle latch inside the printer. With the copper electrical contacts toward the rear of the printer and the print cartridge held vertically, push the print cartridge firmly down into the appropriate cradle. 7 Insert the black print cartridge in the right cradle, and insert the tri-color print cartridge in the left cradle. You must insert both print cartridges for the printer to operate. Note:If the Print Cartridge light continues to blink or if the cradle doesn't move to the right side of the printer, take out both cartridges and reinsert them. When a print cartridge starts to run out of ink, replace it. If you do not have a replacement, leave the empty print cartridge in the cradle of the printer. The printer will not print with only one print cartridge installed. We recommend you keep spare print cartridges on hand. When buying print cartridges, check the part numbers referenced below carefully to make sure you are buying the right print cartridges for your printer. These print cartridges have been specifically designed to work with your printer to produce results that are always clear, always sharp. 6 Close the latch. You will hear a click and feel resistance when the latch is pushed down. 7 Close the top cover. The Print Cartridge light continues to blink for awhile and then goes off. (You'll hear the cartridge cradle return to its home position on the right side of the printer.) 840C, 842C, and 843C require: Black HP No. [15] (equivalent to C6615 Series) Tri-Color HP No. [17] (equivalent to C6625 Series) 8 Step 5: Load paper in your printer 1 Pull out the IN tray and slide the paper-width and paperlength adjusters out as far as possible to make room for the paper. Flip up the OUT tray for a better view of the IN tray. 2 Remove a stack of paper from its packaging. (Make sure all the paper in the stack is the same size and type.) Tap the stack on a flat surface to even it up. OUT Tray IN Tray 3 Load the paper into the IN tray, printable side down. The IN tray holds up to 10 mm or 3/8 inch at a time. 4 Push the paper toward the back of the paper tray until it stops. Paper-length adjuster Paper-width adjuster 9 5 Slide both paper adjusters to fit snugly against the paper's edges. Make sure the paper lies flat in the tray and that the paper fits under the tab of the paper-length adjuster. Step 6: Install the printer software Before you can use your new HP DeskJet printer, you must install the printer software on the computer from which you will print. Your printer software is located on the CD included with your printer. From time to time, Hewlett-Packard provides updated printer software. Go to "Printer Software" on page 54 for information on obtaining updated printer software. Before You Begin 1 Make sure the computer is fully set up and operational. 2 Make sure that the printer is properly set up and ready to print using the instructions provided earlier. 3 Make sure that the printer is connected to the computer with a parallel printer cable and that no peripheral devices (such as scanners, backup units, and switch boxes) are installed between the printer and the computer. 4 Make sure both the printer and the computer are turned on. 6 Slide the IN tray all the way back in. Flip the OUT tray back down if it's up. 10 5 Close any software programs that are open and running on the computer, except the HP DeskJet installer, Windows Explorer, or Program Manager. See page 26 for instructions on how to close software programs. 6 Follow the installation instructions for your computer's operating system. Installing the printer software from the CD Note:If the New Hardware Found box appears during the installation procedure, click the "X" in the upper-right corner of the box, or click Cancel. 1 Insert the HP printer software CD into your CD-ROM drive. For Windows 95, 98, and NT 4.0, do the following: a. From the taskbar, select Start ¥ Run. b. Type the identifier of your computer's CD-ROM drive, then type setup.exe. For example, D:\setup.exe. c. Click OK. For Windows 3.1x, do the following: a. In the Program Manger, select File ¥ Run. b. Type the identifier of your computer's CD-ROM drive, then type setup.exe. For example, D:\setup.exe. c. Click OK. Note: If you don't know which drive letter is for your CD-ROM player, open Windows Explorer or File Manager and look for the letter next to the CD-ROM icon. 11 2 When the opening screen appears, click Install HP DeskJet 840C Series Printer Software. (Your printer model number will be on the install button.) 3 When the HP License Agreement box appears, read the agreement and click Accept. 4 Do one of the following: · If the printer is turned on and is connected to the computer with the parallel printer cable, the setup program automatically detects the printer and the port to which it is connected. Then, proceed to step 5. OR · If the printer is turned off or if the connection to the computer has not yet been made with the parallel printer cable, the setup program asks you to specify which port to use for the printer. Select an LPT-type port; the default setting of LPT1 is appropriate for most computers. Click Next and proceed to step 5. 5 Follow the instructions on the screen. If something goes wrong, go to "If you have problems installing" on page 13. Note:The HP DeskJet 840C Series printer is automatically set as the default Windows printer. If you find that it is not the default Windows printer, go to "Setting the HP DeskJet Printer as the Default" on page 26. Note:If you need the printer software on floppy disks: · Contact your local HP Customer Care Center, listed on page 55. OR · If you have access to a computer with a CD-ROM drive, insert the printer software CD in this computer's CD-ROM driv ...