HP DeskJet 890C Printer Professional Series User's Guide User Guide Number C5876-90025 Acknowledgments AdobeTM and Adobe Type ManagerTM are trademarks of Adobe Systems Incorporated. Arial®, Gills Sans®, Monotype®, and Times®, are U.S. registered trademarks of The Monotype Corporation. CG Times is a product of Agfa Corporation based on Times New Roman under license from The Monotype Corporation plc. and scalable outlines are licensed from Agfa Division of Miles, Inc. GraphiteTM is a trademark of David Siegel. ITC Bookman® is under license from and a registered trademark of International Typeface Corporation. Lucida® is a U.S. registered trademark of Bigelow & Holmes, Inc. Microsoft® is a U.S. registered trademark of Microsoft Corporation. MilestonesTM is a trademark of The Monotype Corporation. PLTM is a trademark of Photolettering Inc. Scalable type outlines are licensed from Agfa Division of Miles, Inc. TrueTypeTM is a U.S. trademark of Apple Computer, Inc. Windows® is a registered trademark of Microsoft Corporation in the U.S. and other countries. IBM® and OS/2® are registered trademarks of International Business Machines Corporation. UNIX® is a registered trademark of the U.S. and other countries, licensed exclusively through X/Open Company Limited. Notice The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. Printing History Edition 1, June 1997 © Copyright 1997 by Hewlett-Packard Company Table of Contents Section 1 ­ Printing Basics Understanding the Printer's Parts and Functions . . . . . . . . . . . . . . . . . . . . . . . 2 Selecting and Using Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Replacing and Maintaining Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Using Your Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Sharing Your Printer on a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Printing from DOS Software Programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Section 2 ­ Support Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Customer Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Ordering Parts and Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 Section 3 ­ Specifications Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Additional Symbol Sets and Fonts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28 Regulatory Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Understanding the Printer's Parts and Functions Top Cover Resume Button and Light Print Cartridge Latches Power Button and Light Single Envelope Slot Print Cartridge Cradles Out Tray IN Tray Paper Length Adjuster Paper Width Adjuster Tray Removal Latch (Underneath IN Tray) 2 Section 1 ­ Printing Basics Printer Parts Resume Power OUT Tray Paper Length Adjuster Tray Removal Latch IN Tray Paper Width Adjuster Single Envelope Slot Print Cartridge Cradles Print Cartridge Latches Top Cover Button and Light Button and Light Functions Clears miscellaneous printer problems. The light indicates a printer problem has occurred. Also see "Printer Lights," below. Turns the printer on and off. Also see "Printer Lights," below. Receives paper as it comes out of the printer. Slides out and in to fit the length of the paper in the IN tray. Releases the IN and OUT trays for cleaning, or clearing paper jams. Holds the stack of paper used for normal printing. Slides to fit the width of the paper in the IN tray. Holds a single envelope for feeding into the printer. Hold the black and color print cartridges. Lock the print cartridges securely in place. Protects the inner workings of the printer from dust and debris. The top cover must be closed for the printer to operate. Printer Lights The lights on the front of the printer indicate if the printer is off or on, in the process of receiving data or printing, or in an error state. The following table describes how the lights appear during normal printing. If the lights are... Off Off Off On Off Blinking Blinking Alternately Blinking On Then... The printer is off. Press the power button to turn on the printer. The printer is ready to print. You can send a document to the printer. The printer is receiving data from the computer or is printing. Wait for the document to print. The printer is in an error state. See the "Troubleshooting" tab in the HP DeskJet 890C Toolbox. This indicates one or more of the following: The top cover is open; the printer is out of paper; a print cartridge is missing or not functioning properly. Section 1 ­ Printing Basics 3 Selecting and Using Paper The HP DeskJet 890C printer works well with most plain photocopy paper, postcards, index cards, transparencies, envelopes and labels, and will print on 100% recycled papers that comply with DIN 19 309. For best results, use HP Premium Inkjet Paper, HP Premium or HP Deluxe Photo Paper, and HP Premium Transparency Film. Basic Steps for Loading All Types of Media 1 Adjust the print settings in your software program and the HP DeskJet 890C printer driver to match the paper type, size, and orientation of the paper you are using. (See the topic "Change Print Settings" on the "How Do I?" tab in the HP DeskJet 890C Toolbox). 2 Slide the paper width adjuster to the left and slide the paper length adjuster out to make room for the stack of paper.. TI PS x for Selecting Paper Always use paper that conforms with those listed under "Recommended Media Weight and Sizes", in the Printer Specifications section of this user's guide. Test a sample of a particular paper to ensure that it is compatible with the printer and produces acceptable print quality, before purchasing large quantities. Do not use media that is damaged, curled, or wrinkled. Do not use paper with cutouts or perforations or paper that is heavily textured or embossed. Do not use multiple-part forms. x x x 4 Section 1 ­ Printing Basics 3 Place a stack of paper print side down in the IN tray with the right side of the stack against the right side of the tray and push it in until it stops. 4 Readjust the paper width and length adjusters to fit snugly against the papers' edges. NOTE For more information on printing on paper or other types of media, see the topic "Print on a Variety of Paper Types, . . ." on the "How Do I?" tab in the HP DeskJet 890C Toolbox. TI PS x x x for Using Paper Load only one paper type at a time into the IN tray. Before inserting a stack of paper into the IN tray, tap the edges on a flat surface to even it out. Always insert paper print side down, with the right edge of the paper aligned against the right edge of the IN tray. Do not load more than about a 5/8" (16mm) stack of paper into the IN tray at one time. x Section 1 ­ Printing Basics 5 Replacing and Maintaining Print Cartridges Replacing A Print Cartridge NOTE Do not remove an empty print cartridge until you are ready to replace it. If one print cartridge is empty, the other cartridge will still print. However, the printer will not print unless both cartridges are in place. See "Ordering Parts and Accessories" in this User's Guide for print cartridge part numbers and ordering information. light flashes. 1 Turn on the printer, and then open the top cover. The print cartridge cradles move to the center of the printer, and the resume 2 Lift up the print cartridge latch, grasp the top of the print cartridge, and pull it up and out of its cradle. Caution Keep new and used print cartridges out of the reach of children. 3 Remove the new print cartridge from its package and gently remove any tape covering the ink nozzles, being careful not to touch the ink nozzles or the gold-colored contacts. NOTE To get the best print quality, make sure the print cartridges are at room temperature before you install them. 4 Push the new cartridge down firmly into its cradle slot and close the print cartridge latch. 5 Close the printer's top cover. The cartridges return to their "home" position on the right side of the printer, and the resume light stops flashing. 6 Section 1 ­ Printing Basics Maintaining Print Cartridges Aligning the print cartridges Your HP DeskJet 890C printer will provide the best possible print quality when the cartridges are aligned. You should align the print cartridges whenever a cartridge is installed. This insures that black and color inks will align when printed together on the same text, line, or graphic. 1 Turn on the computer and printer. 2 Run the HP DeskJet 890C Toolbox by double-clicking its icon. 3 Click the Printer Services tab. 4 Select Align Print Cartridges, and then follow the instructions on your computer screen. Cleaning Print Cartridges Clean the print cartridges when you notice lines or dots missing from printed text or graphics. NOTE Do not clean the print cartridge unnecessarily, as this wastes ink and shortens the life of the print cartridge. 1 Run the HP DeskJet 890C Toolbox by double-clicking its icon 2 Click the Printer Services tab. 3 Select Clean Print Cartridges, and then follow the instructions on your computer screen. TI PS x for Maintaining Good Print Quality Keep the print cartridges in their sealed packages, at room temperature (60°­78°F or 15.6°­26.6°C), until you are ready to use them. Do not use print cartridges that were recently stored in a very hot or very cold environment until they return to room temperature. When turning off your printer, use the power button on the printer rather than unplugging it or switching off a power strip. Turning off the power at the printer lets the print cartridges return to their "home" position on the right side of the printer and prevents them from drying out. x Section 1 ­ Printing Basics 7 Using Your Printer Software The printer software that came with your HP DeskJet 890C printer makes printing from Windowsbased programs faster and easier than ever. This section is an overview of the components and functions of your printer software. Printer Software Components s The HP DeskJet 890C printer driver with exclusive HP ColorSmart II technology, featuring: ­ Enhanced Internet and multimedia printing ­ sRGB color matching for consistent color output ­ MMX compatibility for faster color processing s The HP DeskJet 890C Toolbox software program which includes: ­ Tutorials for basic printer usage ­ Printer status information ­ Step-by-step troubleshooting ­ Access to printer services Selecting Your Printer To use your HP DeskJet 890C printer, make sure it is selected as the default printer. To select your printer as the default printer--Windows 95 and Windows NT 4.0 1 Click Start, and then select Printers from the Settings menu. 2 Click the icon for your HP DeskJet 890C printer to select it. 3 From the File menu, select Set As Default, then close the window. To select your printer as the default printer--Windows 3.1 1 In the Program Manager, open the Main program group. 2 Double-click Control Panel to open it, then double-click Printers. 3 Select your HP DeskJet 890C printer from the Installed Printers list, and then click Set As Default Printer. 4 Click Close and exit the Control Panel. 8 Section 1 ­ Printing Basics Using The HP DeskJet 890C Toolbox The HP DeskJet 890C Toolbox is a software program that provides access to all the information you'll need when using your printer. Information is divided into three main categories: s s s How Do I? ­ Tutorials of common printing tasks. Troubleshooting ­ Step-by-step printing problem solutions. Printer Services ­ Provides printer status and easy service steps. To run the HP DeskJet 890C Toolbox ­ Windows 95 and Windows NT 4.0 x Double-click the HP DeskJet 890C Toolbox icon on your Windows desktop. To run the HP DeskJet 890C Toolbox ­ Windows 3.1 x Double-click the HP DeskJet 890C Toolbox icon in the HP DeskJet Utilities program group. Changing Print Settings The basic print settings you will need are usually se ...