User manual HP DESKJET 970CXI

HP DeskJet Printer User's Guide for Windows 970C Series English HP Customer Care Thank you for buying an HP DeskJet printer. Because HP wants owning your printer to be a trouble-free experience, we back your purchase with HP Customer Care-- award-winning service and support that includes: HP Customer Care Online Click your way to a quick solution! HP Customer Care Online is a great place to start for answers to questions about your HP DeskJet printer--24 hours a day, seven days a week. If you have a modem connected to your computer and subscribe to an online service, or have direct access to the Internet, you can obtain a wide variety of information about your printer at the following web sites: English: French: German: Japanese: Korean: Portuguese: Simplified Chinese: Spanish: Traditional Chinese: http://www.hp.com/support/home_products http://www.hp.com/cposupport/fr http://www.hp.com/cposupport/de http://www.jpn.hp.com/CPO_TC/eschome.htm http://www.hp.co.kr/go/support http://www.hp.com/cposupport/pt http://www.hp.com.cn/go/support http://www.hp.com/cposupport/es http://support.hp.com.tw/psd From HP Customer Care Online you can link to HP Customer Care User Forums and HP Customer Care Email. HP Customer Care by Phone Call us direct and connect with a service technician who specializes in your product and who can typically answer your questions in one phone call. (See page 43 in this User's Guide for phone numbers.) Acknowledgments Microsoft, MS, MS-DOS, and Windows are registered trademarks of Microsoft Corporation (U.S. patent numbers 4955066 and 4974159). MMX and Pentium are U.S. registered trademarks of Intel Corporation. TrueType is a U.S. trademark of Apple Computer, Inc. Notice The information contained in this document is subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance, or use of this material. All rights reserved. Reproduction, adaptation, or translation of this manual is prohibited without prior written permission of Hewlett-Packard Company, except as allowed under the copyright laws. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. Edition 2, January 2000 © Copyright Hewlett-Packard Company 1999 Table of Contents Chapter 1 Using Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Paper Trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Automatic Two-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Basic Printer Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Printer Software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Printing on Different Types of Paper and Media . . . . . . . . . . . . . . . . . . . . . 10 HP DeskJet Toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Chapter 2 Using and Caring for Your Print Cartridges . . . . . . . . . . . . . . . . 29 Print Cartridge Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Replacing Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Storing Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Cleaning Print Cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 Damage Resulting from Refilling the Print Cartridges. . . . . . . . . . . . . . . . 36 Chapter 3 Getting Help When Things Go Wrong . . . . . . . . . . . . . . . . . . . . . . 37 Basic Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Clearing a Paper Jam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 HP Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Chapter 4 Supplies and Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Part Names and Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Printer Quick Start Posters, User's Guides, and Network Guides for Windows . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46 Paper and Other Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48 Appendix A Setup Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Using a Parallel Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51 Using a USB Cable (Requires Windows 98 or Windows 2000 Professional.) . . . . . . . . . . . . . . 54 i Appendix B Printing in Windows 3.1x and DOS . . . . . . . . . . . . . . . . . . . . . . . . . 59 HP DeskJet 970C Printer Properties Dialog Box. . . . . . . . . . . . . . . . . . . . . 59 Setup Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Features Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Color Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 Services Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61 HP DeskJet Toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 How Do I? Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 Appendix C Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 System Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Language Codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66 Appendix D Frequently Asked Questions About USB (Universal Serial Bus) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 Appendix E Legal Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Regulatory Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69 Limited Warranty Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 HP Year 2000 Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 ii Introduction Thank You For Buying an HP DeskJet Printer! Here's what comes in the box. If something is missing, talk to your HP dealer or call HP Customer Care. (See "HP Customer Care by Phone" on page 43 for the appropriate telephone number.) Printer Automatic Two-Sided Printing Module Documents about your printer Qu ick Sta Paralle Q rt Sl Cabuic et le k up Printer software Sta rt US BC ab Set le up Power cord Quick Start poster Black print cartridge Color print cartridge Note: You'll need to buy a printer cable, such as the HP IEEE 1284-Compliant Parallel Interface Cable (bidirectional). If you are using Windows 98 and want to use USB, purchase an HP USB-Compliant cable (see See "Ordering Information" on page 48.). If your computer does not have a CD-ROM drive and if diskettes were not included with your printer, see See "Printer Software" on page 42. for information on ordering diskettes. For information on printing across a network with the HP DeskJet 970C Series printer, see your HP DeskJet 970C Series Printer Network Guide for Windows. iii Special Features of Your HP DeskJet Printer Your new HP DeskJet printer is equipped with these special features: · Stunning photo quality through HP's PhotoREt printing technology · Uncompromising performance with print speeds of up to 12 pages per minute for black text and 10 pages per minute for text with color graphics · Innovative, easy-to-use automatic two-sided printing · Network-capable (supports HP JetDirect External Print Server) Finding More Information This User's Guide shows you how to operate your printer. For more information: · Use the Quick Start Poster for installation. · Visit an HP web site for the latest product information, troubleshooting, and printer software updates (see page 42 for web site addresses). For Windows 95, 98, and NT 4.0 Users · Consult the Release Notes file in the HP DeskJet 970C Series program group for information about hardware and software compatibility. To access the Release Notes, click on Start Programs HP DeskJet 970C Series. For Windows 2000 Professional Users · If you are a Windows 2000 Professional user, visit HP's web site at http://www.hp.com/cposupport/eschome.html for more information. For Windows 3.1x Users · Consult the Release Notes for information about hardware and software compatibility. Open this file by double-clicking the HP DeskJet 970C Series Release Notes icon in the HP DeskJet Utilities program group. For DOS Users · If you are using DOS, information can be found in a text document (dosread.txt). This document is on the printer software CD in the \\djcp\ directory. For example, "enu" is the language code for English, so dosread.txt is located in the \enu\djcp directory. For a list of language codes, see page 66. If you have diskettes, the file is located on the HP DeskJet Control Panel for DOS diskette. iv 1 Using Your Printer Buttons and Lights The buttons on the front of your HP DeskJet printer enable you to turn the printer on and off, cancel a print job, or resume printing. The lights provide you with visual cues about the state of your printer. The buttons and lights from left to right are: Cancel Button ­ Press this button to cancel the current print job. Print Cartridge Status Light ­ When lit, the light above this symbol indicates that you need to check the status of your print cartridges. See "Print Cartridge Status" on page 29. Resume Button and Light ­ Whenever the light above the Resume Button flashes, press the Resume Button to continue printing. Power Button and Light ­ Use the Power Button to turn the printer on and off. The green light above the Power Button flashes when the printer is processing information. Warning Use only the Power Button on the front of the printer to turn the printer on and off. Using a power strip, surge protector, or a wall-mounted switch to turn the printer on and off may cause premature printer failure. 1 1 Using Your Printer Paper Trays IN Tray You place paper and other media types for printing in the IN tray. Pull out this tray for easy loading. Once you insert the media you want to use, slide the paper guides so they rest snugly against the media. Be sure to slide all media as far as it will go into the IN tray. IN tray pushed in Paper width guide Paper length guide IN tray pulled out Paper width guide Paper length guide OUT Tray The printer sends its completed pages to the OUT tray. The OUT tray has two different positions. Down ­ For most types of printing (except banners). The down position also allows single envelope printing. Up ­ For ease of loading media in the IN tray and for banner printing. Single envelope slot OUT tray down OUT tray up 2 1 Using Your Printer Automatic Two-Sided Printing The Automatic Two-Sided Printing Module is a special hardware and software feature that enables your printer to automatically print on both sides of the page. Installing the Automatic Two-Sided Printing Module 1 Turn the knob on the printer's Rear Access Door counter-clockwise, and remove the door. 2 Press the button on each side of the Automatic Two-Sided Printing Module, and insert the module into the back of the printer. 3 Release the buttons. 3 1 Using Your Printer Printing with the Automatic Two-Sided Printing Module 1 Load appropriate paper. Note: Not all paper types or sizes work with the Automatic Two-Sided Printing Module. You can print on plain paper, HP Bright White Inkjet Paper, HP Premium Inkjet Heavyweight Paper, HP Felt-textured Greeting Card Paper, and HP Professional Brochure Paper, Glossy or Matte. Not all paper sizes can be used with the Automatic Two-Sided Printing Module. 2 Go to the HP Printer Properties dialog box. See "Printer Software" on page 5 for instructions. 3 On the HP Printer Properties Features tab: a Check Two-Sided Printing. b Check Automatic. When the Two-Sided Printing Margin dialog box appears, make a selection, then click OK. c Select Book or Tablet to choose the page orientation. d Click Apply. 4 Select Book or Tablet to choose the page orientation. 5 Click OK to close the Printer Properties dialog box. 6 Click OK to print. Note: After one side of the page is printed on, the paper will be held while the ink dries. Once the ink is dry, the paper is pulled back in, and the reverse side is printed. As each page is finished, the page will drop into the OUT tray. Note: If you have problems with Two-Sided Printing, see pages 39­40. Basic Printer Maintenance Because the printer ejects ink onto the paper in a fine mist, ink smudges will eventually appear on the printer case. Follow the cleaning instructions provided here. · Do not clean the interior of the printer. Keep all fluids away from the interior. 4 1 Using Your Printer · To remove stains, smudges and/or dried ink from the exterior of the printer, use a soft cloth moistened with water. Do not use household cleaners or detergent. In the event that a household cleaner or detergent is used on the printer, wipe the printer's exterior surfaces with a soft cloth moistened with water. · Do not lubricate the rod on which the print cartridge cradles move. Noise is normal when the cradles move back and forth. For information on cleaning print cartridges and the print cartridge cradle, see "Cleaning Print Cartridges" on page 33. Caution For maximum performance and reliability, the printer should be handled and stored in an upright, level position. Printer Software Use your printer software to control how and what you print. Print quality, paper size and type, and Two-Sided Printing are just a few of the options available to you in the HP Printer Properties dialog box. Note: If you are printing from Windows 3.1x or DOS, see page 59. 1 From your software program, select File Print. Your software program opens a Print dialog box, similar to the one on the right. 2 From the Print dialog box, click Properties. The HP Printer Properties dialog box opens. Or try this: 1 If you don't see a Print option in the File menu, select File Printer Setup or File Print Setup. 2 From the Printer Setup or Print Setup dialog box, click Setup or Options. 5 1 Using Your Printer Printer Properties Dialog Box Tabs The three tabs located in the Printer Properties dialog box are Note: If your printer is networked, you may see a fourth "Services" tab in the Printer Properties dialog box. · Setup (see "Setup Tab" on page 7) · Features (see "Features Tab" on page 8) · Advanced (see "Advanced Tab" on page 9) Simply click a tab, then choose your settings. Printer Properties Dialog Box Buttons The standard buttons at the bottom of the Printer Properties dialog box are: · · · · · Factory Settings ­ Returns all of the tab settings to the factory defaults. OK ­ Accepts your changes and closes the dialog box. Cancel ­ Cancels your changes and closes the dialog box. Apply ­ Applies your changes. Help ­ Displays a message telling you to click your right mouse button for help. 6 1 Using Your Printer Setup Tab Look here to see your current settings. Print Quality · Draft - Quick printing · Normal - Every day printing · Best - Highest quality printing Select any photo paper type in Paper Type to enable Photo Paper Printing. ·Click PhotoREt to automatically select the best configuration of print speed and quality. ·Click 2400 X 1200 dpi for source images greater than 600 dpi. This setting requires 400 MB or more hard-disk space and takes longer to print. Choose from a wide range of paper types. Choose a paper size or enter a paper size of your own. Print on z-fold paper. Resize an image to fit on a specific paper size. Note: Right-click on any item on this screen to view help related to that item. 7 1 Using Your Printer Features Tab Choose: · Portrait · Landscape · Mirror Image - Reverses the printed image. · Rotate 180o - Enabled when using envelope or Hagaki paper size. Rotates the page image 180 degrees top to bottom. Look here to see your current settings. Check here and choose: · Book (binding on the side) or Tablet (binding on the top). · Automatic when using the Automatic Two-Sided Printing Module. Check here and choose the size of your poster by selecting the number of pages across and down. Choose the number of copies to print. Check here and choose: · Number of pages printed per sheet. · Border on each page on the sheet. Check here to print the last page of your document first, or leave unchecked to print the first page first. Check here to see how your document will look before you print. Show HP Preview will allow you to print, cancel or create a graphic file of your document. You can change some print settings, visually see the effect, and print with the new settings. Note: Right-click on any item on this screen to view help related to that item. 8 1 Using Your Printer Advanced Tab Check here to print in shades of gray. Optimization is only available when printing in grayscale. Slide to adjust colors to meet your needs. Slide to adjust the amount of ink on the page. Look here to see your current settings. Slide to provide extra drying time. Note: Right-click on any item on this screen to view help related to that item. 9 1 Using Your Printer Printing on Different Types of Paper and Media Single envelope slot OUT tray down OUT tray up IN tray pulled out Paper length guides IN tray pushed in Paper width guide Paper length guides What do you want to print Single envelope What you need to do 1 Slide the envelope, with its flap side on the left and flap facing up, into the OUT tray's single envelope slot. Continue sliding until the envelope stops. 2 Choose the print settings that match the type and size of the envelope. 3 Print the envelope. Stack of up to 15 envelopes 1 Slide out both of the paper guides, and remove all paper from the IN tray. 2 Slide the envelopes, with their flap side on the left and flap facing up, into the IN tray as far as they will go. 3 Slide the paper guides snugly against the edges of the envelopes. 4 Choose the print settings that match the type and size of the envelopes. 5 Print the envelopes. See next page 10 1 Using Your Printer Note: See "Printer Software" on page 5 for instructions on how to use your printer software. Setup Tab Features Tab HP print settings to choose Setup Tab - Print Quality: Choose Normal - Paper Type: Choose Plain Paper - Paper Size: Choose appropriate envelope size Features Tab - Orientation: Choose Portrait - Two-Sided Printing: Unchecked · · · · Guidelines to remember Make sure paper is loaded in the IN tray. Make sure the OUT tray is in the down position. Avoid envelopes that have clasps or windows. Avoid envelopes that are shiny or embossed, envelopes with thick, irregular, or curled edges, or envelopes that are wrinkled, torn, or otherwise damaged. · If your software program includes an envelopeprinting feature, follow those instructions instead of the procedure here. Never load more than 15 envelopes at one time. Align the envelope edges before inserting them. Avoid envelopes that have clasps or windows. Avoid envelopes that are shiny or embossed, envelopes with thick, irregular, or curled edges, or envelopes that are wrinkled, torn, or otherwise damaged. · If your software program includes an envelopeprinting feature, follow those instructions instead of the procedure here. · · · · Setup Tab - Print Quality: Choose Normal - Paper Type: Choose Plain Paper - Paper Size: Choose appropriate envelope size Features Tab - Orientation: Choose Portrait - Two-Sided Printing: Unchecked 11 1 Using Your Printer Single envelope slot OUT tray down OUT tray up IN tray pulled out Paper length guides IN tray pushed in Paper width guide Paper length guides What do you want to print Greeting Cards What you need to do 1 Slide out both of the paper guides, and remove all paper from the IN tray. 2 Insert up to 45 cards into the IN tray as far as they will go. 3 Slide the paper guides snugly against the edges of the cards. 4 Choose the print settings that match the type and size of the cards. 5 Print the cards. 1 Pull out the IN tray. 2 Slide out both of the paper guides, and remove all paper from the IN tray. 3 Insert up to 45 cards into the IN tray as far as they will go. 4 Slide the paper guides snugly against the edges of the cards. 5 Push in the IN tray. 6 Choose the print settings that match the type and size of the cards. 7 Print the cards. Cards (index, business, and other small media) See next page 12 1 Using Your Printer Note: See "Printer Software" on page 5 for instructions on how to use your printer software. Setup Tab Features Tab . HP print settings to choose Setup Tab - Print Quality: Choose Normal - Paper Type: Choose greeting card type - Paper Size: Choose appropriate card size Features Tab - Orientation: Choose Portrait - Two-Sided Printing: Unchecked Guidelines to remember · For ease of loading small cards, raise the OUT tray. After you have inserted the cards, lower the OUT tray. · Align the card edges before inserting the cards. · If you have pre-folded greeting cards, unfold the cards, then load the cards into the IN tray. Setup Tab - Print Quality: Choose Normal - Paper Type: Choose Plain Paper - Paper Size: Choose appropriate card size Features Tab - Orientation: Choose Portrait - Two-Sided Printing: Unchecked · For ease of loading small cards, raise the OUT tray. After you have inserted the cards, lower the OUT tray. · Align the card edges before inserting the cards. 13 1 Using Your Printer Single envelope slot OUT tray down OUT tray up IN tray pulled out Paper length guides IN tray pushed in Paper width guide Paper length guides What do you want to print Photos What you need to do 1 Pull out the IN tray. 2 Slide out both of the paper guides, and remove all paper from the IN tray. 3 Insert photo paper in the IN tray (HP logo side up or glossy side down). 4 Slide the paper guides snugly against the sheets. 5 Push in the IN tray. 6 Choose the print settings that match the type and size of the photo paper. 7 Print the photos. Labels 1 Slide out both of the paper guides, and remove all paper from the IN tray. 2 Fan the edges of the label sheets to separate them, then align the label edges. 3 Insert up to 20 label sheets (label side down). 4 Slide the paper guides snugly against the sheets. 5 Choose the print settings that match the type and size of labels. 6 Print the labels. See next page 14 1 Using Your Printer Note: See "Printer Software" on page 5 for instructions on how to use your printer software. Setup Tab Features Tab HP print settings to choose Setup Tab - Print Quality: Choose Best - Paper Type: Choose photo paper type - Photo Paper Printing: CLick PhotoREt to automatically select the best combination of print speed and quality. OR Click 2400 x 1200 dpi for source images greater than 600 dpi. This setting requires 400 MB or more hard disk space and takes longer to print. - Paper Size: Choose appropriate paper size Features Tab - Orientation: Choose appropriate orientation - Two-Sided Printing: Unchecked Setup Tab - Print Quality: Choose Normal - Paper Type: Choose Plain Paper - Paper Size: Choose A4 or Letter (8.5x11 in) Features Tab - Orientation: Choose appropriate orientation - Two-Sided Printing: Unchecked Guidelines to remember · For best results, use an HP photo paper. · The photo needs to be in electronic (digital) form, before you can print it. Take a digital picture, scan a photo, or have your local camera shop provide an electronic file of your photo. · Use PhotoREt for most photo paper printing. · If you have a parallel cable, you may be able to increase photo printing speed by enabling Hardware ECP. Open the HP DeskJet Toolbox. Click the Configuration tab and check Attempt to Use Hardware ECP. Apply your changes and print your photo. · Use only paper labels that are designed specifically for use with inkjet printers. · Never load more than 20 sheets at one time. · Use only full sheets of labels. · Make sure the sheets are not sticky, wrinkled, or pulling away from their protective backing. · Do not use plastic or clear labels. The ink will not dry when used with plastic or clear labels. 15 1 Using Your Printer Single envelope slot OUT tray down OUT tray up IN tray pulled out Paper length guides IN tray pushed in Paper width guide Paper length guides What do you want to print Transparencies Adhesive strip What you need to do 1 Slide out both of the paper guides, and remove all paper from the IN tray. 2 Fan the edges of the transparency sheets to separate them, then align the edges. 3 Insert a stack of up to 30 transparency sheets, rough side down and the adhesive strip towards the printer. 4 Slide the paper guides snugly against the transparencies. 5 Choose the print settings that match the type and size of the transparencies. 6 Print the transparencies. 7 The printer waits for transparencies to dry before releasing them automatically. Press the Resume Button to continue printing. See next page 16 1 Using Your Printer Note: See "Printer Software" on page 5 for instructions on how to use your printer software. Setup Tab Features Tab . HP print settings to choose Setup Tab - Print Quality: Choose Normal or Best - Paper Type: Choose transparency type - Paper Size: Choose appropriate size Features Tab - Orientation: Choose appropriate orientation - Two-Sided Printing: Unchecked Guidelines to remember · For best results, use HP Premium Inkjet Transparency Film. 17 1 Using Your Printer Single envelope slot OUT tray down OUT tray up IN tray pulled out Paper length guides IN tray pushed in Paper width guide Paper length guides What do you want to print Banners What you need to do 1 Tear off the number of sheets (up to 20) you need. 2 Tear off and discard the perforated strips, if any. 3 Slide out the paper guides, and remove all paper from the IN tray. 4 Raise the OUT tray and leave it in the Up position. 5 Put the paper in the IN tray so that the unattached edge is at the top of the stack. Insert the first edge into the IN tray until it stops. Make sure the IN tray is pushed in. 6 Slide paper guides snugly against the sheets. 7 Check Banner Printing and choose the appropriate paper type and size. 8 Print the banner. 1 Load paper in the IN tray. 2 Slide the paper guides snugly against the sheets. 3 Choose the print settings that match the type and size of your poster. 4 Print your poster. Posters See next page 18 1 Using Your Printer Note: See "Printer Software" on page 5 for instructions on how to use your printer software. Setup Tab Features Tab HP print settings to choose Setup Tab - Banner Printing: Check this box - Print Quality: Choose Normal - Paper Type: Choose HP Banner Paper or Plain Paper - Paper Size: Choose A4 or Letter (8.5x11 in) Features Tab - Orientation: Choose appropriate orientation - Two-Sided Printing: Unchecked Guidelines to remember · When printing banners, be sure that the OUT tray is raised into the up position and the IN tray is pushed in. · Depending on the software program you are using to print your banner, you may need to check the HP DeskJet 970C Series Printer Release Notes for specific printing information. · For best results, use HP Banner Paper. Setup Tab - Print Quality: Choose Normal - Paper Type: Choose Plain Paper - Paper Size: Choose appropriate size Features Tab - Orientation: Choose appropriate orientation - Two-Sided Printing: Unchecked - Poster Printing: Check this box and choose size 2x2, 3x3, or 4x4 · Trim the edges on each sheet and tape the sheets together. 19 1 Using Your Printer Single envelope slot OUT tray down OUT tray up IN tray pulled out Paper length guides IN tray pushed in Paper width guide Paper length guides What do you want to print Manual Two-Sided Printing Book Binding 1 2 3 4 5 6 7 8 What you need to do Remove all paper from the OUT tray. Load paper into the IN tray. Slide the paper guides snugly against the sheets. In the Features tab, click Two-Sided Printing, then select Book or Tablet, and uncheck Automatic. Choose the print settings that match the type and size of your paper. Begin printing. Carefully follow the reloading instructions displayed on your computer screen. When the paper is properly reloaded, click Continue in the message box on your computer screen. Tablet Binding See next page 20 1 Using Your Printer Note: See "Printer Software" on page 5 for instructions on how to use your printer software. Setup Tab Features Tab HP print settings to choose Setup Tab - Print Quality: Choose Normal - Paper Type: Choose appropriate type - Paper Size: Choose appropriate size Features Tab - Orientation: Choose appropriate orientation - Two-Sided Printing: Check this box, then choose Book (for binding on the side) or Tablet (for binding at the top). Uncheck Automatic. Guidelines to remember · You can do manual Two-Sided Printing with either the Rear Access Door or Automatic Two-Sided Printing Module attached. · The printer automatically prints the odd-numbered pages first. The printer then displays a message on your computer screen, telling you how to reload the paper for printing the even-numbered pages. 21 1 Using Your Printer Single envelope slot OUT tray down OUT tray up IN tray pulled out Paper length guides IN tray pushed in Paper width guide Paper length guides What do you want to print Iron-on transfers What you need to do 1 Slide out both of the paper guides, and remove all paper from the IN tray. 2 Load the iron-on transfer paper with printable side down. 3 Slide the paper guides snugly against the sheets. 4 Choose the print settings that match the type and size of your iron-on transfers. 5 Print your transfers. See next page 22 1 Using Your Printer Note: See "Printer Software" on page 5 for instructions on how to use your printer software. Setup Tab Features Tab HP print settings to choose Setup Tab - Print Quality: Choose Normal - Paper Type: Choose HP Iron-On T-Shirt Transfers - Paper Size: Choose appropriate size Features Tab - Orientation: Choose Mirror Image - Two-Sided Printing: Unchecked Guidelines to remember · When you print a mirror-imaged document, the text and pictures are flipped horizontally from what you see on your computer screen. · For best results, use HP Iron-On T-Shirt Transfers. 23 1 Using Your Printer HP DeskJet Toolbox Use the HP DeskJet Toolbox for maintaining your printer, finding information, and more. · Non-networked printers, installed via the Setup Install method, have a Toolbox desktop icon or program group. · Networked printers, installed via the Add Printer method, have an extra Services tab in the HP Printer Properties dialog box. For Windows 95, 98, and Windows NT 4.0 · Click Start Programs HP DeskJet 970C Series HP DeskJet 970C Series Toolbox. · Click the HP Toolbox button that appears on the Taskbar at the bottom of the screen when the HP Toolbox is open. The Toolbox has three tabs: · Printer Services (see "Printer Services Tab" on page 25) · Estimated Ink Level (see "Estimated Ink Level Tab" on page 26) · Configuration (see "Configuration Tab" on page 27) Simply click a tab, then choose your option. 24 1 Using Your Printer Printer Services Tab Open an electronic copy of the User's Guide. Calibrate the printer when colored and black ink don't line up on what you have printed. Clean the print cartridges when lines and dots are missing from what you have printed. After cleaning, print a test page to check for clarity. Note: Right-click on any item on this screen to view help related to that item. 25 1 Using Your Printer Estimated Ink Level Tab Visual display of the color cartridge ink level Visual display of the black cartridge ink level Print cartridge part numbers and online ordering information Note: Right-click on any item on this screen to view help related to that item. 26 1 Using Your Printer Configuration Tab Default setting if the Automatic Two-Sided Printing Module is installed. If you are using a parallel cable, you can Enable Hardware ECP on the Configuration tab. When you check Attempt to Use Hardware ECP, photos may print more quickly. Note: Right-click on any item on this screen to view help related to that item. 27 1 Using Your Printer NOTES: 28 2 Using and Caring for Your Print Cartridges Print Cartridge Status The Print Cartridge Status Light flashes when one or both of your print cartridges are low on ink, improperly installed, or malfunctioning. It will also flash if you are trying to use the wrong print cartridge type. If the problem is low ink, the light will stop flashing when you open the top cover. For any other print cartridge related problem, the Print Cartridge Status Light will continue to flash. To check the status of your print cartridges, open the printer's top cover. The yellow arrow on the print cartridge cradle aligns with one of five Print Cartridge Status icons. Color print cartridge low on ink Problem with black print cartridge Problem with color print cartridge Black print cartridge low on ink Print Cartridge Status Light Print cartridges OK Yellow indicator arrow 29 2 Using and Caring for Your Print Cartridges When the Print Cartridge Status Light flashes, open the printer's top cover and follow the instructions below. If the arrow points to... Problem with color print cartridge It means... The print cartridge is either: · missing · improperly installed · the wrong print cartridge for the printer · defective To solve the problem... 1 Insert print cartridge if there is none. 2 Reinsert print cartridge if there is one. 3 If the above do not solve the problem, verify the cartridge is an HP C6578 Series cartridge. 4 If the problem persists, replace the cartridge. 1 Insert print cartridge if there is none. 2 Reinsert print cartridge if there is one. 3 If the above do not solve the problem, verify the cartridge is an HP 51645 Series cartridge. 4 If the problem persists, replace the cartridge. Consider replacing the color cartridge with an HP C6578 Series cartridge. Problem with black print cartridge The print cartridge is either: · missing · improperly installed · the wrong print cartridge for the printer · defective Color print cartridge low on ink Color print cartridge is running low on ink. Black print cartridge low on ink Black print cartridge is running low on ink. Consider replacing the black cartridge with an HP 51645 Series cartridge. Print cartridges OK Print cartridges are operational. No problems. 30 2 Using and Caring for Your Print Cartridges Replacing Print Cartridges Note: When buying replacement print cartridges, check the part numbers carefully. The print cartridge numbers for your printer are: Black HP 51645 Series Tri-Color HP C6578 Series Note: When a print cartridge runs out of ink, leave the empty cartridge in the cradle until you can replace it. The printer does not print with only one print cartridge in the cradle. To replace a print cartridge: 1 Press the Power Button to turn on the printer. The print cartridges will move. the cradle latch. Black Tri-Color 2 Open the top cover and raise 3 Lift the print cartridge out of the cradle and discard it. Warning Keep print cartridges out of the reach of children. 4 Remove the replacement print cartridge from its packaging and carefully remove the protective vinyl tape. Do NOT touch the ink nozzles Remove the protective vinyl tape Do NOT touch or remove the copper contacts 31 2 Using and Caring for Your Print Cartridges Do NOT touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connection. Also, do NOT remove the copper strips; these are required electrical contacts. Warning 5 6 7 8 Push the print cartridge firmly, straight down into the print cartridge cradle. Close the cradle latch. When the latch is fully closed, you will hear a click. Load plain white paper in the IN tray. Close the top cover, then a calibration page will print. Note: Any time you install a valid print cartridge, the printer software prints a calibration page to ensure your print quality. If you are in the middle of printing and stop to change a print cartridge, the software will wait until your printing has completed before it executes the calibration test. 9 If the Print Cartridge Status Light continues to blink after you install the new print cartridge, check the part number on the print cartridge to ensure you installed the correct one. 32 2 Using and Caring for Your Print Cartridges Storing Print Cartridges To maintain excellent print quality from your print cartridges: · Keep all print cartridges in their sealed packages, at room temperature (60-78° F or 15.6-26.6° C), until you are ready to use them. · Once installed, leave the print cartridges in their cradle at all times to keep them from drying out or becoming clogged. · If you store an unsealed print cartridge, do so in an airtight plastic container. · Do not unplug the printer until printing is complete and the print cartridge cradles have returned to their home position on the right side of the printer. The print cartridges will dry out if not stored in their home position. Warning Use only the Power Button on the front of the printer to turn the printer on and off. Using a power strip, surge protector, or a wall-mounted outlet switch to turn the printer on and off may cause premature failure. Cleaning Print Cartridges When Do You Need to Clean? Clean the print cartridges if your printed page is missing lines or dots, or if it contains ink streaks. If You See Missing Lines or Dots... Clean the print cartridges from the HP DeskJet Toolbox by doing the following: 1 Double-click the HP DeskJet Toolbox icon on the computer screen. 2 Click Clean the print cartridges and follow the on-screen directions. Note: Unnecessary cleaning wastes ink and shortens the life of the print cartridge. 33 2 Using and Caring for Your Print Cartridges If You See Ink Streaks... Clean the print cartridges and the print cartridge cradle by following the instructions below. or sn ame jstujn d diam noft juestk ut labore qusft vo ed kitft ghocknor 1 Double-click the HP DeskJet Toolbox icon on the computer screen. 2 Click Clean the print cartridges and follow the on-screen directions. If this does not prevent streaks, follow the instructions for manually cleaning the print cartridges on page 35. Caution Be careful not to get ink on your hands or clothing. Manually Cleaning the Print Cartridges and Print Cartridge Cradle In order to properly clean the print cartridges and cradle, you will need distilled or bottled water and cotton swabs or a similar lint-free absorbent material that will not stick to the cartridges. 1 Press the Power Button to turn the printer on, then lift the top cover. 2 After the print cartridges move, unplug the power cord from the back of the printer. Warning Keep new and used print cartridges out of the reach of children. 3 Remove the print cartridges and place them wide side down on a piece of paper. Caution Do NOT touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connection. Also, do NOT remove the copper strips; these are required electrical contacts. 34 2 Using and Caring for Your Print Cartridges 4 Manually clean the print cartridges. 4.1 Dip a clean cotton swab into distilled water and squeeze any excess water from the swab. 4.2 Clean the face and edges of the Do not clean nozzle plate print cartridge as shown. DO NOT wipe the nozzle plate. 4.3 Inspect the cartridge for fibers on the face and edges. If fibers are still present, repeat the cleaning process. 4.4 Repeat the cleaning process for the other print cartridge. Clean Caution Once you've removed the print cartridges, make sure that they are not outside of the printer longer than 30 minutes. 5 Manually clean the print cartridge cradle. 5.1 Using clean, moistened swabs, wipe