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User manual HP EVO N1020V

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Manual abstract: user guide HP EVO N1020V

Detailed instructions for use are in the User's Guide.

b Maintenance and Service Guide Compaq Evo Notebook N1020v Series Compaq Evo Notebook N1000v Series Compaq Presario 1500 Series Mobile PC Document Part Number: 279372-002 November 2002 This guide is a troubleshooting reference used for maintaining and servicing the notebook. It provides comprehensive information on identifying computer features, components, and spare parts, troubleshooting computer problems, and performing computer disassembly procedures. © 2002 Compaq Information Technologies Group, L.P. Compaq, the Compaq logo, Evo, and Presario are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and/or other countries. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. Intel, Pentium, Celeron, and SpeedStep are trademarks of the Intel Corporation in the U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided "as is" without warranty of any kind and is subject to change without notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty. Maintenance and Service Guide Second Edition November 2002 First Edition July 2002 Document Part Number: 279372-002 Contents 1 Product Description 1.1 Models . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1­2 1.2 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1­27 1.3 Clearing a Password. . . . . . . . . . . . . . . . . . . . . . . . . 1­29 1.4 Power Management . . . . . . . . . . . . . . . . . . . . . . . . . 1­30 1.5 Computer External Components . . . . . . . . . . . . . . . 1­31 1.6 Design Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . 1­41 2 Troubleshooting 2.1 Computer Setup and Diagnostics Utilities . . . . . . . . . 2­1 Selecting Computer Setup or Compaq Diagnostics . . . . . . . . . . . . . . . . . . . . . . . . . 2­1 Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2­3 Selecting from the Security Menu . . . . . . . . . . . . . . . 2­4 Selecting from the Advanced Menu . . . . . . . . . . . . . 2­5 2.2 Using Compaq Diagnostics . . . . . . . . . . . . . . . . . . . . 2­7 Obtaining, Saving, or Printing Configuration Information. . . . . . . . . . . . . . . . . . . . . 2­7 Obtaining, Saving, or Printing Diagnostic Test Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2­8 2.3 Troubleshooting Flowcharts. . . . . . . . . . . . . . . . . . . 2­10 Maintenance and Service Guide iii 3 Illustrated Parts Catalog 3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . . 3­1 3.2 Computer System Major Components . . . . . . . . . . . . 3­2 3.3 Miscellaneous Plastics/Hardware Kit . . . . . . . . . . . 3­18 3.4 Miscellaneous Cable Kit . . . . . . . . . . . . . . . . . . . . . 3­20 3.5 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3­22 3.6 Miscellaneous. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3­24 4 Removal and Replacement Preliminaries 4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4.2 Service Considerations. . . . . . . . . . . . . . . . . . . . . . . . Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4.3 Preventing Damage to Removable Drives . . . . . . . . . 4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . . 4.5 Packaging and Transporting Precautions . . . . . . . . . . 4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4­1 4­2 4­2 4­2 4­3 4­4 4­4 4­5 4­6 5 Removal and Replacement Procedures 5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5­2 5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . . 5­3 5.3 Preparing the Computer for Disassembly . . . . . . . . . 5­4 5.4 Computer Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5­13 5.5 Memory Expansion Board . . . . . . . . . . . . . . . . . . . . 5­13 5.6 Mini PCI Communications Board . . . . . . . . . . . . . . 5­15 5.7 Disk Cell RTC Battery . . . . . . . . . . . . . . . . . . . . . . . 5­18 5.8 Connector Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . 5­19 5.9 LED Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5­20 5.10 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5­22 5.11 Heat Spreader . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5­25 5.12 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5­28 5.13 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5­30 5.14 Palm Rest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5­35 5.15 Diskette Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5­39 iv Maintenance and Service Guide 5.16 TouchPad Components . . . . . . . . . . . . . . . . . . . . . 5.17 Display Release Assembly. . . . . . . . . . . . . . . . . . . 5.18 Charger Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.19 Speaker Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5.20 Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.21 Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.22 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5.23 Modem Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5­41 5­46 5­47 5­48 5­50 5­54 5­56 5­60 6 Specifications A Connector Pin Assignments B Screw Listing C Power Cord Set Requirements 3-Conductor Power Cord Set . . . . . . . . . . . . . . . . . . . . . . B­1 General Requirements . . . . . . . . . . . . . . . . . . . . . . . . B­1 Country-Specific Requirements . . . . . . . . . . . . . . . . . . . . B­2 Index Maintenance and Service Guide v 1 Product Description The Compaq Evo Notebook N1020v Series, Evo Notebook N1000v Series, and Presario 1500 Series Mobile PCs offer advanced modularity, Intel Mobile Pentium 4 and Intel Celeron processors with SpeedStep technology and 64-bit architecture, industry-leading Accelerated Graphics Port (AGP) implementation, and extensive multimedia support. Figure 1-1. Compaq Evo Notebook N1020v Series, N1000v Series, and Presario 1500 Series Mobile PC Maintenance and Service Guide 1­1 Product Description 1.1 Models Computer models are shown in Tables 1-1 through 1-4. Table 1-1 Compaq Evo Notebook N1020v, N1000v, and Presario 1500 Model Naming Conventions Key N1020v 1 Key 1 P 2 Description Brand/Series designator Processor type Processor speed 220 3 P5 4 40 5 V 6 C 7 51 8 O 9 XXXXXX-XXX 10 Options N = Evo Notebook P = Presario P = Intel Pentium 4 220 = 2.2 GHz 200 = 2.0 GHz 180 = 1.8 GHz 170 = 1.7 GHz 1020 = 1020 Series 1000 = 1000 Series 1500 = 1500 Series C = Intel Celeron 160 = 1.6 GHz 150 = 1.5 GHz 140 = 1.4 GHz 5 = 15.x inch 4 = 14.x inch 2 3 4 5 6 7 8 9 Display type/ size/resolution Hard drive size Optical drive designator Integrated communication RAM Operating system P = SXGA+ (1400 × 1050) X = XGA (1024 × 768) 60 = 60 GB 40 = 40 GB V = DVD-ROM drive W = DVD-RW drive M = Modem 0 = None 51 = 512 MB 38 = 384 MB 2 = Windows 2000 30 = 30 GB 20 = 20 GB D = CD-ROM drive R = CD-RW drive C = Modem/NIC combination card 25 = 256 MB 12 = 128 MB O = Windows XP Pro E = Windows XP Home 10 SKU# 1­2 Maintenance and Service Guide Product Description Table 1-2 Compaq Evo Notebook N1020v Models The following Evo Notebook N1020v models use config. code LDMZ and feature: TouchPad pointing device 8-cell, 4.4-Ah lithium ion (Li ion) battery pack 2-year warranty diskette drive N1020v Germany N1020v Germany N1020v Germany N1020v Germany N1020v Germany N1020v Germany N1020v Germany N1020v Germany N1020v Germany C 150 C 150 C 160 P 180 P 180 P 200 P 200 P 240 P 240 X5 40 W C 25 E 470045-522 X5 40 W C 25 O 470050-123 X4 30 V C 25 E 470045-521 X4 30 V C 25 O 470050-122 X5 30 W C 25 O 470048-008 X4 30 V C 25 O 470048-007 X4 30 W C 25 E 470049-801 X4 20 V C 25 E 470049-800 X4 20 V C 25 O 470050-730 Maintenance and Service Guide 1­3 Product Description Table 1-2 Compaq Evo Notebook N1020v Models (Continued) The following Evo Notebook N1020v models use config. code LDLZ and feature: TouchPad pointing device 8-cell, 4.4-Ah lithium ion (Li ion) battery pack 1-year warranty diskette drive N1020v Japan N1020v Japan N1020v P 240 P 240 P 240 P5 40 W C 25 E 470047-929 470047-926 P5 40 W Japan (English) C 25 O 470045-698 X5 40 W Japan (English) C 25 E 470045-699 Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel Italy The Netherlands 470045-654 470045-657 470045-658 470045-662 470045-663 470045-666 470045-667 470045-670 470045-671 470045-674 Norway Portugal Russia Saudi Arabia Slovenia Spain Sweden/Finland Switzerland Turkey United Kingdom 470045-675 470045-678 470045-679 470045-653 470045-682 470045-683 470045-686 470045-687 470045-690 470045-691 1­4 Maintenance and Service Guide Product Description Table 1-2 Compaq Evo Notebook N1020v Models (Continued) N1020v P 240 X5 40 W C 25 O 470050-101 470050-115 470050-079 470050-080 470050-085 470050-086 470050-057 470050-089 470050-090 470050-093 470050-094 470051-332 470051-319 470050-097 470050-098 470045-648 Asia/Pacific Australia Belgium Brazil Czech Republic Denmark European International France French Canada Greece/Poland Hong Kong Hungary India Israel Italy Korea N1020v P 240 470051-325 470051-312 470050-058 470050-116 470050-061 470050-062 470050-066 470050-067 470045-649 470050-070 470051-336 470050-071 470051-329 470050-074 470050-076 470051-340 X5 40 V Latin America Latin America (NAFTA) The Netherlands Norway Portugal Russia Saudi Arabia Slovenia Spain Sweden/Finland Switzerland Taiwan Thailand Turkey United Kingdom United States C 25 O Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel Italy The Netherlands N1020v P 240 470050-708 470050-710 470050-711 470050-712 470050-714 470050-715 470050-716 470050-718 470050-719 470050-720 X4 40 W Norway Portugal Russia Saudi Arabia Slovenia Spain Sweden/Finland Switzerland Turkey United Kingdom C 25 O 470050-721 470050-722 470050-723 470050-707 470050-724 470050-725 470050-726 470050-727 470050-728 470050-729 Brazil Latin America 470050-117 470050-102 Latin America (NAFTA) United States 470050-114 470051-359 Maintenance and Service Guide 1­5 Product Description Table 1-2 Compaq Evo Notebook N1020v Models (Continued) N1020v P 200 X5 30 W C 25 O 470050-113 470051-360 O 470050-111 470051-361 E 470045-676 470045-677 470045-680 470045-652 470045-681 470045-684 470045-685 470045-688 470045-689 470045-692 Brazil Latin America N1020v P 200 470050-118 470050-104 X4 30 W Latin America (NAFTA) United States C 25 Brazil Latin America N1020v P 200 470050-119 470050-105 X4 30 V Latin America (NAFTA) United States C 25 Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel Italy The Netherlands N1020v P 200 470045-655 470045-656 470045-659 470045-660 470045-664 470045-665 470045-668 470045-669 470045-672 470045-673 X4 30 V Norway Portugal Russia Saudi Arabia Slovenia Spain Sweden/Finland Switzerland Turkey United Kingdom C 25 O Belgium Czech Republic Denmark European International France French Canada Greece/Poland Hungary Israel Italy The Netherlands 470050-059 470050-060 470050-064 470050-065 470050-068 470045-650 470050-069 470050-072 470050-073 470050-077 470050-078 Norway Portugal Russia Saudi Arabia Slovenia Spain Sweden/Finland Switzerland Turkey United Kingdom United States 470050-081 470050-084 470050-087 470050-056 470050-088 470050-091 470050-092 470050-095 470050-096 470050-099 470045-647 1­6 Maintenance and Service Guide Product Description Table 1-2 Compaq Evo Notebook N1020v Models (Continued) N1020v Asia/Pacific Australia Hong Kong India Korea N1020v Asia/Pacific Australia Hong Kong India Japan N1020v Japan N1020v P 180 P 200 P 200 P 200 X4 20 V C 25 O 470051-343 470051-324 470051-311 470051-335 470051-328 470051-338 X4 20 D People's Republic of China Taiwan Thailand C 25 O 470051-331 470051-316 470051-323 470051-296 470051-334 470051-327 470045-696 X4 20 D Japan (English) Korea Taiwan Thailand C 12 2 470045-701 470051-337 470051-330 470051-314 470045-697 X5 30 W Japan (English) C 25 O 470045-700 Belgium Czech Republic Denmark European International France Greece/Poland Hungary Israel Italy The Netherlands N1020v Asia/Pacific Australia P 180 470047-943 ...
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