User manual HP LASERJET 1100A SE

HP LaserJet 1100A User Guide HP LaserJet 1100A Printer·Copier·Scanner User Guide _________________ © Copyright HewlettPackard Company 2002 All Rights Reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Publication number: C4218-90962 Second Edition: January, 2002 Warranty The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information. Trademark Credits Adobe is a trademark of Adobe Systems Incorporated. CompuServe is a U.S. trademark of CompuServe, Inc. Windows and Windows NT are U.S. registered trademarks of Microsoft Corporation. ENERGY STAR is a U.S. registered service mark of the U.S. Environmental Protection Agency. Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714 U.S.A. Contents 1 Getting to know the printer Printer features and benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Print with excellent quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Save money . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Create professional documents . . . . . . . . . . . . . . . . . . . . . . . .2 Printer components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Printer control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Printer paper input trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Printer paper guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Printer paper output paths . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Printer door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Choosing paper and other media . . . . . . . . . . . . . . . . . . . . . . . . . .8 Loading paper into the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Specific types. . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Turning the power off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Voltage conversions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Accessing printer properties (driver) and help. . . . . . . . . . . . . . . .11 Printer properties (driver) . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Printer online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Printing a self-test page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 2 Getting to know the Copier/Scanner Scanner features and benefits . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Getting to know the software. . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Document Assistant (Windows 9x & NT 4.0) . . . . . . . . . . . . .18 LaserJet Document Desktop (Windows 3.1x, 9x, NT 4.0) . . . . . . . . . . . . . . . . . . . . . . .19 Quick Copy settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Copier Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 LaserJet Toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Copier/Scanner components. . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Scanner control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Scanner paper input tray, guides, and output path . . . . . . . . .23 Scanner door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Supported paper sizes and types (media). . . . . . . . . . . . . . . . . . .24 Precautions for copying and scanning . . . . . . . . . . . . . . . . . . . . .25 Loading Copier/Scanner originals . . . . . . . . . . . . . . . . . . . . . . . . .26 Accessing the online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 EN Contents i 3 Printing media Printing transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Printing envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Printing labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Printing letterhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Printing cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 4 Printing tasks Printing with manual feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Printing on both sides of the paper (manual duplexing) . . . . . . . .37 Manual duplex using the paper output bin (standard). . . . . . .38 Manual duplex (special) heavy-media, card stock . . . . . . . . .39 Printing watermarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Accessing the watermark feature . . . . . . . . . . . . . . . . . . . . . .40 Printing multiple pages on a single sheet of paper (N-up printing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Accessing the multiple pages per sheet feature . . . . . . . . . . .41 Printing booklets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Canceling a print job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Changing print quality settings . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Print using EconoMode (save toner) . . . . . . . . . . . . . . . . . . . . . . .45 5 Scanning tasks Scanning to fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 Using the Fax feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 Scanning to e-mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Using the E-Mail feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Editing scanned text (OCR). . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Using the OCR feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Storing scanned text or images. . . . . . . . . . . . . . . . . . . . . . . . . . .52 Using the Store feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Acquiring an image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Contrast sensitive originals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Accessing the contrast feature . . . . . . . . . . . . . . . . . . . . . . . .53 Enhancing the scanned image . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Accessing image enhancement features . . . . . . . . . . . . . . . .54 Adding annotations to scanned images . . . . . . . . . . . . . . . . . . . .55 Accessing the annotation features . . . . . . . . . . . . . . . . . . . . .55 Canceling scan or copy jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 ii Contents EN 6 Copying tasks Copy overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Making Quick Copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Quick Copy settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Using the Copier Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . .60 Accessing the Copier Control Panel . . . . . . . . . . . . . . . . . . . .60 Canceling copy jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 7 Managing the toner cartridge HP toner cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 HP policy on non-HP toner cartridges. . . . . . . . . . . . . . . . . . .62 Toner cartridge storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Toner cartridge life expectancy. . . . . . . . . . . . . . . . . . . . . . . .62 Recycling toner cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Saving toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Redistributing toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Changing the toner cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 8 Troubleshooting the printer Finding the solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Pages did not print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Pages printed; however . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Printer light patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Error messages on screen . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Paper handling problems . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Printed page is different than what appeared on screen . . . .72 Improving print quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Image defect examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Correcting print defects. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76 Cleaning the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79 Cleaning the toner cartridge area . . . . . . . . . . . . . . . . . . . . . .80 Cleaning the printer paper path . . . . . . . . . . . . . . . . . . . . . . .81 Clearing printer paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82 Removing a jammed page . . . . . . . . . . . . . . . . . . . . . . . . . . .83 Paper jam: removing torn pieces of paper . . . . . . . . . . . . . . .85 Changing the pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . .86 Cleaning the pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 Resetting the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89 EN iii 9 Troubleshooting the Copier/Scanner Finding the solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Scanning problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Copying problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 The scanner did nothing . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93 No preview appeared on screen . . . . . . . . . . . . . . . . . . . . . . .95 Scanned image is of poor quality . . . . . . . . . . . . . . . . . . . . . .96 Part of the image did not scan or is missing text . . . . . . . . . .97 The text cannot be edited . . . . . . . . . . . . . . . . . . . . . . . . . . . .98 The scan takes too long . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99 Error messages appear on the screen . . . . . . . . . . . . . . . . .100 No copy came out or the scanner did nothing . . . . . . . . . . .101 Copies are blank, missing images, or faded . . . . . . . . . . . . .102 Improving scan/copy quality . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 Preventative steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 Image defect examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . .104 Correcting scan/copy defects . . . . . . . . . . . . . . . . . . . . . . . .105 Calibrating the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107 Accessing the Calibration utility . . . . . . . . . . . . . . . . . . . . . .107 Cleaning the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108 Clearing scanner jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109 Clearing jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110 Clearing hard-to-reach jams . . . . . . . . . . . . . . . . . . . . . . . . .111 Removing the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112 10 Service and support Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114 Obtaining hardware service. . . . . . . . . . . . . . . . . . . . . . . . . . . . .114 Guidelines for repacking the printer . . . . . . . . . . . . . . . . . . . . . .115 Guidelines for repacking the scanner . . . . . . . . . . . . . . . . . . . . .116 Service information form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117 HP Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118 Customer Support and product repair assistance (U.S. and Canada) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118 European Customer Support Center . . . . . . . . . . . . . . . . . .119 Online services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122 Obtaining software utilities and electronic information . . . . .123 HP direct ordering for accessories or supplies . . . . . . . . . . .124 HP Support Assistant compact disc . . . . . . . . . . . . . . . . . . .124 HP service information . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124 HP SupportPack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124 HP FIRST . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124 Worldwide sales and service offices . . . . . . . . . . . . . . . . . . . . . .126 iv Contents EN Appendix A Printer specifications Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132 FCC compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134 Environmental Product Stewardship Program . . . . . . . . . . . . . .135 Protecting the Environment. . . . . . . . . . . . . . . . . . . . . . . . . .135 Material safety data sheet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137 Regulatory statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138 Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . .138 Laser safety statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139 Canadian DOC regulations . . . . . . . . . . . . . . . . . . . . . . . . . .139 Korean EMI statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139 Laser statement for Finland . . . . . . . . . . . . . . . . . . . . . . . . .140 Appendix B Scanner specifications Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142 FCC compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .145 Environmental product stewardship . . . . . . . . . . . . . . . . . . . . . .146 Protecting the Environment. . . . . . . . . . . . . . . . . . . . . . . . . .146 Regulatory statements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147 Declaration of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . .147 Laser safety statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148 Canadian DOC regulations . . . . . . . . . . . . . . . . . . . . . . . . . .148 Korean EMI statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148 Laser statement for Finland . . . . . . . . . . . . . . . . . . . . . . . . .149 Appendix C Paper specifications Printer paper specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . .152 Supported paper sizes (printer). . . . . . . . . . . . . . . . . . . . . . . . . .152 Guidelines for using paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153 Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154 Transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154 Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .155 Card stock and heavy media . . . . . . . . . . . . . . . . . . . . . . . .157 Appendix D Memory (DIMMs) Installing DIMMs (memory) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .160 Test DIMM installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162 Removing DIMMs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .163 Appendix E Warranty and licensing Hewlett-Packard software license agreement . . . . . . . . . . . . . . .166 Hewlett-Packard limited warranty statement . . . . . . . . . . . . . . . .168 Limited warranty for toner cartridge life . . . . . . . . . . . . . . . . . . . .170 EN v Appendix F Accessories and ordering information Appendix G Scanner resolution and gray scale Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .178 Resolution and gray-scale guidelines . . . . . . . . . . . . . . . . . . . . .179 Resolution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .180 Gray scale . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .181 Index vi Contents EN 1 Getting to know the printer This chapter provides information on the following topics: q q q q q q q q Printer features and benefits Printer components Choosing paper and other media Loading paper into the printer Turning the power off Voltage conversions Accessing printer properties (driver) and help Printing a self-test page Note For installation instructions, see the "HP LaserJet Quick Reference Guide" that came with your printer. EN 1 Printer features and benefits Congratulations on the purchase of your new printer. You can . . . Print with excellent quality q Print at 600 dots per inch (dpi) with Resolution Enhancement technology (REt). Save money q q Use EconoMode to save toner. Print on both sides of the paper to save paper (manual duplexing). Print multiple pages on a single sheet of paper to save paper (N-up printing). q Create professional documents q Protect your documents by using Watermarks such as "confidential." Print Booklets. This feature enables you to easily print the pages required to create cards or books. Once printed, all you have to do is fold and staple the pages. Print the first page on different paper/media than the following pages. q q 2 Chapter 1 Getting to know the printer EN Printer components 2 1. Printer control panel 2. Paper supports 3. Paper input tray 4. Single-sheet paper input tray (priority feed) 5. Paper guides 6. Paper-output lever 7. Straight-through output path 8. Printer door 9. Paper output bin 1 3 4 9 5 8 7 6 1. Power switch (220-240 volt printers) 2. Power receptacle 3. Memory door 4. Parallel port 1 2 3 4 EN Printer components 3 Printer control panel The printer control panel is comprised of two lights and one lighted button. These lights produce patterns that identify the status of your printer. Go button and light Ready light Attention light q Go button and light: Press and release to print a self-test page or when in manual-feed mode, or press and hold for 5 seconds to reset the printer. Ready light: Indicates the printer is ready to print. Attention light: Indicates printer initialization, reset, and errors. q q Note See "Printer light patterns" for functional descriptions of all the light patterns. 4 Chapter 1 Getting to know the printer EN Printer paper input trays Rear paper input tray The paper input tray located closest to the back of the printer can hold up to 125 sheets of 20 lb. paper or it can hold multiple envelopes. Front (single-sheet) paper input tray The single-sheet paper input tray should be used when feeding single pages or media such as envelopes. You can print the first page on different media than the rest using the single-sheet paper input tray. Note The printer will automatically (priority feed) print from the single-sheet paper input tray before printing from the paper input tray. Printer paper guides Both input trays have paper guides. Paper guides are used to ensure the paper is correctly fed into the printer and that the print is not skewed (crooked text on the page). When loading paper, adjust the paper guides to match the width of the paper being printed. EN Printer components 5 Printer paper output paths Paper output bin The paper output bin is located on the front of the printer. Printed paper will be collected here in the correct sequence when the paperoutput lever is in the up position. Use the output bin when printing large, collated documents or when copying documents so that the original is separated from the copies. Straight-through paper output path The straight through paper output path is useful when printing envelopes, transparencies, heavy media, or anything that tends to curl when printed. Printed paper will stack in reverse order with the paper-output lever down. 6 Chapter 1 Getting to know the printer EN Printer door Open the printer door to access the toner cartridge, clear jams, and clean the printer. The printer door is located on the front of the printer. Open and close the printer door by firmly grasping the top left and right sides of the printer door and pulling it towards you. Note If the scanner is attached, it may be necessary to move the printer to the edge of your workstation before opening the printer door in order to get the full range of motion. EN Printer components 7 Choosing paper and other media HP LaserJet printers produce excellent print quality documents. You can print on a variety of print media, such as paper (including up to 100% recycled fiber content paper), envelopes, labels, transparencies, and custom-sized media. Properties such as weight, grain, and moisture content are important factors, affecting printer performance and quality. To achieve the best possible print quality, use only high-quality paper designed for laser printers. See "Printer paper specifications" for detailed paper and media specifications. Note Always test a sample of paper before purchasing large quantities. Your paper supplier should understand the requirements specified in the HP LaserJet Printer Family Paper Specification Guide (HP part number 5021-8909). See "Printer paper specifications." q q Maximum supported paper size: 216 by 356 mm (8.5 by 14 in.) Minimum supported paper size: 76 by 127 mm (3 by 5 in.) 8 Chapter 1 Getting to know the printer EN Loading paper into the printer Paper should be loaded with the top down and the side-to-be printed facing forward. Always adjust the paper guides to prevent jams and skewing. CAUTION Attempting to print on paper that is wrinkled, folded, or damaged in any way may cause a jam to occur. See "Printer paper specifications." Always remove all paper from the paper input tray and straighten the stack when new paper is added. This helps prevent multiple sheets of paper from feeding through the printer at one time and reduces paper jams. See the sticker which you placed on the printer while setting up the hardware. Note Specific types. . . q Transparencies: Load transparencies with the top down and the side-to-be-printed facing toward the front of the printer. See "Printing transparencies." Envelopes: Load with the narrow, stamp side down and the sideto-be-printed facing toward the front of the printer. See "Printing envelopes." Labels: Load with the top down and the side-to-be-printed facing toward the front of the printer. See "Printing labels." Letterhead: Load with the top down and the side-to-be-printed facing toward the front of the printer. See "Printing letterhead." Cards: Load with the narrow side down and the side-to-beprinted facing toward the front of the printer. See "Printing cards." q q q q EN Loading paper into the printer 9 Turning the power off Printers that require 100-127 volts of power must be unplugged to turn the power off. Printers that require 220-240 volts can be switched off (the switch is located on the left side of the power plug) or unplugged. Note To ensure safety when working inside the printer for any reason, it is best to unplug the printer. Voltage conversions HP LaserJet printers are manufactured to different specifications for different countries. Because of these differences, HP does not recommend transporting products sold within the United States to another country. In addition to the concerns about the differing power system voltages, the country of final destination may have different import and export restrictions, power frequencies, and regulatory requirements. Note The HP LaserJet family printers must be serviced by an authorized repair depot or reseller within the country where the printer was originally purchased. Because of the different specifications and warranty coverage limitations, Hewlett-Packard does not offer a conversion, or support the conversion, of U.S. version HP LaserJet family printers for foreign use. We advise those customers planning to transport equipment outside the United States to purchase the products in the country of final destination. 10 Chapter 1 Getting to know the printer EN Accessing printer properties (driver) and help This section provides information on the following topics: q q Printer properties (driver) Printer online help Printer properties (driver) Printer properties control the printer and allow you to change default settings, such as paper size, printing on both sides of the page (manual duplexing), printing multiple pages on a single sheet of paper (N-up printing), resolution, watermarks, and printer memory. You can access the printer properties in two ways: q Through the software application from which you are printing. (Change settings for current software application use.) Using the Windows® operating system. (Change default settings for all future print jobs.) q Note Because many software applications use a different method of accessing the printer properties, we will describe common methods used in Windows 9x & NT® 4.0, and Windows 3.1x. Windows 9x & NT 4.0 q Change settings for current software application use: From the File menu within the software application, click Print, and then click Properties. (The steps can vary between software applications; this is the most common method.) Change defaults for all future print jobs: Click the Start button, click Settings, and then click Printers. Right-click the printer icon for which you would like to change properties, and then choose Properties. Many of the features in Windows NT are also located on the Document Defaults menu. q Windows 3.1x q Change settings for current software application use: From the File menu within the software application, click Print, Printers, and then click Options. (The steps can vary between software applications; this is the most common method.) Change defaults for all future print jobs: From the Windows control panel, double-click Printers, highlight the printer, and then click Setup. Accessing printer properties (driver) and help 11 q EN Printer online help Printer properties online help The printer properties (driver) online help includes information specific to the functions within the printer properties. This online help will guide you when changing default settings for your printer. Access the printer properties help system by opening the printer properties and then clicking on the Help button. Online help The HP LaserJet 1100 online help includes information for all of the printing, copying, and scanning software applications. See "Accessing the online help." 12 Chapter 1 Getting to know the printer EN Printing a self-test page Among other items, a self-test page provides all of the printer configuration settings, scanner attachment verification, a sample of the print quality, and provides information for printer page counts as well as scan and copy page counts. A self-test page can also help you verify the printer is printing correctly. To print a self-test page, press and release the Go button on the printer control panel while the printer is in the Ready state. If the printer is in PowerSave mode, press and release the Go button once to awaken it, and then press and release the Go button a second time. EN Printing a self-test page 13 14 Chapter 1 Getting to know the printer EN 2 Getting to know the Copier/Scanner This chapter provides information on the following topics: q q q q q q q Scanner features and benefits Getting to know the software Copier/Scanner components Supported paper sizes and types (media) Precautions for copying and scanning Loading Copier/Scanner originals Accessing the online help Note For hardware and software installation instructions, see the "HP LaserJet Quick Reference Guide" that came with your scanner. EN 15 Scanner features and benefits Scan Use HP software to simplify your office tasks: q q q q Faxing E-Mailing Editing text (OCR) Storing documents electronically Copy Make Quick Copies when copying your most frequent type of original. Use the Copier Control Panel to customize and make multiple copies. q Simple and convenient (Quick Copy) · Load the original and press a single button Powerful copier software (Copier Control Panel) · Make multiple copies · Remove speckles · Straighten · Adjust contrast q 16 Chapter 2 Getting to know the Copier/Scanner EN Getting to know the software Bring the world to your fingertips by using the full-featured software solution included with your HP LaserJet 1100A Printer·Copier·Scanner. CONVENIENT - Document Assistant - Quick Copy SCAN - E-Mail - Fax - Edit text (OCR) - Store and manage LASERJET TOOLBOX - Document Assistant properties - LaserJet Document Desktop - Quick Copy settings - Online help - Online user guide FULL FEATURED - LaserJet Document Desktop - Copier Control Panel COPY - Quick Copies - Full-featured copies EN Getting to know the software 17 Document Assistant (Windows 9x & NT 4.0) The Document Assistant is quick and convenient, and can facilitate many of your routine office tasks: q q q q q Copying Storing or managing scanned text and images Scanning to e-mail Scanning to fax Editing scanned text (OCR) Take full advantage of the Document Assistant. Note The Document Assistant is not available for Windows 3.1x operating systems. Accessing the Document Assistant 1 2 3 4 5 Click Start, located in the system tray. Click Programs. Click HP LaserJet 1100. Click Document Assistant. An HP icon will appear in your system tray. Click on the HP icon to display the Document Assistant on your computer screen. Note To close the Document Assistant, right click on the HP icon and click Close Document Assistant. 18 Chapter 2 Getting to know the Copier/Scanner EN LaserJet Document Desktop (Windows 3.1x, 9x, NT 4.0) The LaserJet Document Desktop is a full-featured desktop application for your scanning and copying capabilities of HP LaserJet 1100. From the HP 1100 Document Desktop, you can perform the following tasks and more: q q Copy Scan images (or acquire an image from a TWAIN-compliant device) Store and manage scanned images Send scanned images to fax (a fax software application must be installed on your PC) Send scanned images to e-mail (an e-mail software application must be installed on your PC) Send scanned text to a word processing application to edit (OCR) Make image enhancements Add annotations q q q q q q Note You can print (electronically) to the LaserJet Document Desktop from any software application. This feature allows you to use any of the functions within the LaserJet Document Desktop on documents created in your favorite desktop publishing or word processing application, saving you the time of first printing and then scanning a hard copy version. The online help provides more information about the LaserJet Document Desktop. See "Accessing the online help." Accessing the LaserJet Document Desktop (Windows 9x & NT 4.0) 1 2 3 4 Click Start, located in the Windows system tray. Click Programs. Click HP LaserJet 1100. Click LaserJet Document Desktop. Accessing the LaserJet Document Desktop (Windows 3.1x) 1 2 From the Program Manager, double-click the HP LaserJet 1100 icon. Double-click LaserJet Document Desktop. EN Getting to know the software 19 Quick Copy settings The Quick Copy feature enables you to make consistent and convenient copies. Your PC does not even have to be turned on. Adjust the settings to reflect the most common type of original that you copy, and you do not have to change them again. For instructions on making Quick Copies and adjusting the default Quick Copy settings, see "Making Quick Copies." Copier Control Panel Use the Copier Control Panel when full-featured copying capabilities are necessary or when your original differs from your most frequent copy job. Consider the Copier Control Panel as your personal copy machine. You can have the copy machine at your fingertips with the Copier Control Panel. For instructions on accessing and using the Copier Control Panel, see "Using the Copier Control Panel." 20 Chapter 2 Getting to know the Copier/Scanner EN LaserJet Toolbox The LaserJet Toolbox enables you to customize your software solution to meet your needs. q q q q Change the Quick Copy settings Configure properties for the Document Assistant Configure properties for the LaserJet Document Desktop Connect network scanner The LaserJet Toolbox also enables you to do the following: q q q Calibrate the scanner Access the online user guide (this guide) Access the online help Note The LaserJet Toolbox is not available for Windows 3.1x operating systems. However, many of the features within the LaserJet Toolbox can be accessed through the HP LaserJet 1100 Program Group. Accessing the LaserJet Toolbox (Windows 9x & NT 4.0) You can access the LaserJet Toolbox from the Document Assistant: Click Tools. EN Getting to know the software 21 Copier/Scanner components 4 1. Scanner control panel 2. Paper input tray 3. Paper guides 4. Paper support 5. Door release button 6. Paper output path 7. Scanner attachment lever 8. Scanner door 3 2 1 8 7 6 5 Note To remove the scanner from the printer, see "Removing the scanner." Scanner control panel q Copy: Press the Copy button to perform Quick Copies--your PC does not have to be turned on. Scan: Press the Scan button to launch the software. If configured correctly, you can perform the following tasks: · Scan to fax · Scan to e-mail · Store documents electronically · Edit text (OCR) · Make multiple and customized copies q Note To cancel a scan or copy job, press both buttons simultaneously. Copy Scan 22 Chapter 2 Getting to know the Copier/Scanner EN Scanner paper input tray, guides, and output path The scanner paper input tray is located on the front, top side of the scanner. The paper guides are located inside the paper input tray and are used to ensure that the paper or media is correctly fed into the scanner and to prevent skewing (crooked image). CAUTION Paper and media can jam if not correctly loaded, causing damage to the original you are scanning or copying. See "Loading Copier/Scanner originals." Scanner door Open the scanner door to remove jams or clean the scanner. The scanner door is located on the front of the scanner. Open the scanner door by first pressing the button located on the upper-right side to release the latch, and then gently grasping the door and pulling it towards you. To close the door, simply push the door up and towards the scanner until it clicks. EN Copier/Scanner components 23 Supported paper sizes and types (media) The Copier/Scanner for the HP LaserJet 1100 can handle a broader range of paper sizes and more types of media than the printer: q q Maximum: 216 by 762 mm (8.5 by 30 in.) Minimum: 50.8 by 90 mm (2 by 3.5 in.) In addition, you can scan and copy many different types of paper and media that are typically not used for printing, such as news print, photographs, business receipts, and business cards. Note Small or delicate originals, such as business cards or newsprint, may require a carrier sheet to correctly feed through the Copier/Scanner. You can make a carrier sheet by simply taping the leading edge of the original to a standard sheet of paper. See "Precautions for copying and scanning." 24 Chapter 2 Getting to know the Copier/Scanner EN Precautions for copying and scanning You should not put anything in the Copier/Scanner that could get stuck in or damage the feed mechanism. Observe the following precautions to minimize the possibility of jamming or damaging the feed mechanism: q q q q Remove self-stick notes. Remove staples and paper clips. Straighten any curls or wrinkles in the original to be scanned. Do not scan or copy any original with glue, correction fluid, or wet ink on it. Do not scan or copy gummed-backed paper, labels, or originals. Avoid scanning or copying originals with tears, perforations, or any defect that may cause a jam. Feed irregularly-sized originals one at a time. Do not scan originals that are larger or smaller than the supported size. See "Supported paper sizes and types (media)." q q q q Note Small or delicate originals, such as business cards or newsprint, may require a carrier sheet to correctly feed through the Copier/Scanner. You can make a carrier sheet by simply taping the leading edge of the original to a standard sheet of paper. Scanning or copying with the correct resolution and gray scale settings for your job is important in order to obtain good results. To learn more about resolution and gray scale, see "Scanner resolution and gray scale." Note EN Precautions for copying and scanning 25 Loading Copier/Scanner originals 1 2 3 Load the original with the narrow side down and the side-to-bescanned facing toward the front of the scanner. Adjust the paper guides. Press the Scan button on the scanner or press the Copy button for a Quick Copy. Note Always remove all originals from the input tray and straighten the stack when new originals are added. Small originals will cause a jam if not loaded correctly. CAUTION Note If editing text (OCR), the original must be loaded with the text positioned horizontally and upside down. See "Editing scanned text (OCR)" for more information. 26 Chapter 2 Getting to know the Copier/Scanner EN Accessing the online help To access the HP LaserJet 1100 Online Help, use any of the three methods below: q Program Group: · Windows 9x & NT 4.0: Click Start, Programs, HP LaserJet 1100, and then LaserJet 1100 Online Help. · Windows 3.1x: From the Program Manager, double-click the HP LaserJet 1100 icon, and then double-click LaserJet 1100 Online Help. Note The Document Assistant is not available for Windows 3.1x operating systems. q q Document Assistant: Click Tools, and then click Help. LaserJet Document Desktop: Click Help from the main menu. EN Accessing the online help 27 28 Chapter 2 Getting to know the Copier/Scanner EN 3 Printing media This chapter provides information on the following topics: q q q q q Printing transparencies Printing envelopes Printing labels Printing letterhead Printing cards EN 29 Printing transparencies Only use transparencies recommended for use in laser printers, such as HP transparency film. See "Printer paper specifications." CAUTION Inspect the transparencies to ensure they are not wrinkled or curled, and that they do not have any torn edges. 1 2 3 Adjust the paper-output lever to the down position. Load with the top down and the side-to-be-printed (rough side) facing toward the front of the printer. Adjust the paper guides. Print, and then remove the transparencies from the front of the printer to prevent them from sticking together. Place the printed transparencies on a flat surface. 30 Chapter 3 Printing media EN Printing envelopes CAUTION Only use envelopes recommended for laser printers. See "Printer paper specifications." 1 2 Adjust the paper output-lever to the down position. Load with the narrow, stamp-side down and the side-to-beprinted facing toward the front of the printer. Adjust the paper guides to fit the envelope. Select the correct envelope size in the software application. This setting can be accessed through the printer properties. See "Printer properties (driver)." Print. 3 4 EN Printing envelopes 31 Printing labels Only use labels recommended for laser printers, such as HP LaserJet labels. See "Printer paper specifications." CAUTION Do not use labels that are separating from the backing sheet, wrinkled, or damaged in any way. Do not feed a sheet of labels through the printer twice. The adhesive backing is designed for one pass through the printer. Also, do not use continuous feed labels or labels that require moisture to stick. 1 2 Adjust the paper output-lever to the down position. Load with the top down and the side-to-be-printed facing toward the front of the printer. Adjust the paper guides to fit the width of the label sheet. Print, and then remove the printed label sheets from the front of the printer as they are printed to prevent them from sticking together. 3 32 Chapter 3 Printing media EN Printing letterhead 1 Load with the top down and the side-to-be-printed facing toward the front of the printer. Adjust the paper guides to fit the width of the paper. Print. 2 To print a single page cover letter, using letterhead, followed by a multi-page document, load the letterhead in the single-sheet paper input tray and load the standard paper in the multi sheet paper input tray. By default, the printer prints from the single sheet paper input tray first. Cover letter followed by document. Use both input trays. EN Printing letterhead 33 Printing cards The HP LaserJet 1100 does not support paper smaller than 76 by 127 mm (3 by 5 in.). Verify cards are not stuck together before loading. 1 2 Adjust the paper output-lever to the down position. Load with the narrow side down and the side-to-be-printed facing toward the front of the printer. Adjust the paper guides to fit the card. Select the correct card size in the software application being used. (Software settings can override printer properties.) Print. 3 4 34 Chapter 3 Printing media EN 4 Printing tasks This chapter provides information on the following topics: q q q q Printing with manual feed Printing on both sides of the paper (manual duplexing) Printing watermarks Printing multiple pages on a single sheet of paper (N-up printing) Printing booklets Canceling a print job Changing print quality settings Print using EconoMode (save toner) q q q q EN 35 Printing with manual feed Use manual feed when printing mixed media; for example, an envelope, then a letter, then an envelope, and so forth. Load an envelope in the single sheet paper input tray and load letterhead in the multiple-page paper input tray. Also, use manual feed to protect your privacy when printing to a network printer. To print using manual feed, you must access the printer properties or printer setup in your software application and select Manual Feed from the Source drop down list. See "Printer properties (driver)." After the setting has been enabled, you must press the Go button (blinking) each time to print. 36 Chapter 4 Printing tasks EN Printing on both sides of the paper (manual duplexing) To print on both sides of the paper (manual duplexing), you must run the paper through the printer twice. You can print using the paper output bin or the straight-through output path. HP recommends using the paper output bin for light-weight paper. Use the straight-through output path for any heavy media or media that tends to curl when printed, such as envelopes and card stock. q q Manual duplex using the paper output bin (standard) Manual duplex (special) heavy-media, card stock Note Manual duplexing can cause the printer to become dirty more quickly and reduce print quality. See "Cleaning the printer" if the printer becomes dirty. EN Printing on both sides of the paper (manual duplexing) 37 Manual duplex using the paper output bin (standard) 1 1 2 Adjust the paper-output lever to the up position. Access the printer properties. See "Printer properties (driver)." On the Finishing tab, click Manual Duplex (standard), and then click OK. Print the document. After side one has been printed, remove the remaining paper from the paper input tray and set it aside until after you finish your manual duplexing job. Gather up the printed pages from side one, rotate the stack clockwise, and then straighten the stack before placing it back in the paper input tray. Once reloaded, page one should be oriented upside down and located closest to the back of the printer. (The printed side should be facing toward the back of the printer.) Click OK (on screen), and then wait for the pages to print. 4 3 2 4 3 38 Chapter 4 Printing tasks EN Manual duplex (special) heavy-media, card stock For heavy media (card stock, etc.), use the straight-through output path. 1 1 2 Adjust the paper-output lever to the down position. Access the printer properties. See "Printer properties (driver)." On the Finishing tab, click Manual Duplex (special), and then click OK. Print the document. After side one has been printed, remove the remaining paper from the paper input tray and set it aside until after you finish your manual duplexing job. Gather up the printed pages from side one, flip the stack, and then straighten the stack before placing it back in the paper input tray. Once reloaded, page one should be oriented upside down and located closest to the front of the printer. (The printed side should be facing toward the back of the printer.) Click OK (on screen), and then wait for the pages to print. 4 3 2 4 3 EN Printing on both sides of the paper (manual duplexing) 39 Printing watermarks The watermark option allows you to print text "underneath" (in the background) of an existing document. For example, you may want to have large gray letters reading "draft" or "confidential" printed diagonally across the first page or all pages of a document. Accessing the watermark feature 1 2 From your software application, access the printer properties. See "Printer properties (driver)." On the Finishing tab, you can specify the type of Watermark you would like to have printed on your document. 40 Chapter 4 Printing tasks EN