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User manual HP LASERJET 1100A SE
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Manual abstract: user guide HP LASERJET 1100A SE
Detailed instructions for use are in the User's Guide. HP
LaserJet
1100A
User Guide
HP LaserJet 1100A Printer·Copier·Scanner
User Guide _________________
© Copyright HewlettPackard Company 2002 All Rights Reserved. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Publication number: C4218-90962 Second Edition: January, 2002
Warranty The information contained in this document is subject to change without notice. Hewlett-Packard makes no warranty of any kind with respect to this information. HEWLETT-PACKARD SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Hewlett-Packard shall not be liable for any direct, indirect, incidental, consequential, or other damage alleged in connection with the furnishing or use of this information. Trademark Credits Adobe is a trademark of Adobe Systems Incorporated. CompuServe is a U.S. trademark of CompuServe, Inc. Windows and Windows NT are U.S. registered trademarks of Microsoft Corporation. ENERGY STAR is a U.S. registered service mark of the U.S. Environmental Protection Agency.
Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714 U.S.A.
Contents
1 Getting to know the printer
Printer features and benefits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Print with excellent quality. . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Save money . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Create professional documents . . . . . . . . . . . . . . . . . . . . . . . .2 Printer components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Printer control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Printer paper input trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Printer paper guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Printer paper output paths . . . . . . . . . . . . . . . . . . . . . . . . . . . .6 Printer door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Choosing paper and other media . . . . . . . . . . . . . . . . . . . . . . . . . .8 Loading paper into the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Specific types. . .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Turning the power off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Voltage conversions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10 Accessing printer properties (driver) and help. . . . . . . . . . . . . . . .11 Printer properties (driver) . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Printer online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Printing a self-test page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
2 Getting to know the Copier/Scanner
Scanner features and benefits . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Scan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Copy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Getting to know the software. . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Document Assistant (Windows 9x & NT 4.0) . . . . . . . . . . . . .18 LaserJet Document Desktop (Windows 3.1x, 9x, NT 4.0) . . . . . . . . . . . . . . . . . . . . . . .19 Quick Copy settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 Copier Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20 LaserJet Toolbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Copier/Scanner components. . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Scanner control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22 Scanner paper input tray, guides, and output path . . . . . . . . .23 Scanner door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Supported paper sizes and types (media). . . . . . . . . . . . . . . . . . .24 Precautions for copying and scanning . . . . . . . . . . . . . . . . . . . . .25 Loading Copier/Scanner originals . . . . . . . . . . . . . . . . . . . . . . . . .26 Accessing the online help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
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Contents i
3 Printing media
Printing transparencies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Printing envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31 Printing labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32 Printing letterhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Printing cards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
4 Printing tasks
Printing with manual feed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Printing on both sides of the paper (manual duplexing) . . . . . . . .37 Manual duplex using the paper output bin (standard). . . . . . .38 Manual duplex (special) heavy-media, card stock . . . . . . . . .39 Printing watermarks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40 Accessing the watermark feature . . . . . . . . . . . . . . . . . . . . . .40 Printing multiple pages on a single sheet of paper (N-up printing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Accessing the multiple pages per sheet feature . . . . . . . . . . .41 Printing booklets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Canceling a print job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44 Changing print quality settings . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Print using EconoMode (save toner) . . . . . . . . . . . . . . . . . . . . . . .45
5 Scanning tasks
Scanning to fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 Using the Fax feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48 Scanning to e-mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Using the E-Mail feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49 Editing scanned text (OCR). . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Using the OCR feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50 Storing scanned text or images. . . . . . . . . . . . . . . . . . . . . . . . . . .52 Using the Store feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Acquiring an image . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Contrast sensitive originals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Accessing the contrast feature . . . . . . . . . . . . . . . . . . . . . . . .53 Enhancing the scanned image . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Accessing image enhancement features . . . . . . . . . . . . . . . .54 Adding annotations to scanned images . . . . . . . . . . . . . . . . . . . .55 Accessing the annotation features . . . . . . . . . . . . . . . . . . . . .55 Canceling scan or copy jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
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6 Copying tasks
Copy overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Making Quick Copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Quick Copy settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 Using the Copier Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . .60 Accessing the Copier Control Panel . . . . . . . . . . . . . . . . . . . .60 Canceling copy jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60
7 Managing the toner cartridge
HP toner cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 HP policy on non-HP toner cartridges. . . . . . . . . . . . . . . . . . .62 Toner cartridge storage. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Toner cartridge life expectancy. . . . . . . . . . . . . . . . . . . . . . . .62 Recycling toner cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Saving toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Redistributing toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Changing the toner cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
8 Troubleshooting the printer
Finding the solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Pages did not print . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Pages printed; however . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Printer light patterns . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Error messages on screen . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Paper handling problems . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 Printed page is different than what appeared on screen . . . .72 Improving print quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Image defect examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Correcting print defects. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76 Cleaning the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79 Cleaning the toner cartridge area . . . . . . . . . . . . . . . . . . . . . .80 Cleaning the printer paper path . . . . . . . . . . . . . . . . . . . . . . .81 Clearing printer paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82 Removing a jammed page . . . . . . . . . . . . . . . . . . . . . . . . . . .83 Paper jam: removing torn pieces of paper . . . . . . . . . . . . . . .85 Changing the pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . .86 Cleaning the pickup roller . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 Resetting the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
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9 Troubleshooting the Copier/Scanner
Finding the solution . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Scanning problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 Copying problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .92 The scanner did nothing . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93 No preview appeared on screen . . . . . . . . . . . . . . . . . . . . . . .95 Scanned image is of poor quality . . . . . . . . . . . . . . . . . . . . . .96 Part of the image did not scan or is missing text . . . . . . . . . .97 The text cannot be edited . . . . . . . . . . . . . . . . . . . . . . . . . . . .98 The scan takes too long . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99 Error messages appear on the screen . . . . . . . . . . . . . . . . .100 No copy came out or the scanner did nothing . . . . . . . . . . .101 Copies are blank, missing images, or faded . . . . . . . . . . . . .102 Improving scan/copy quality . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 Preventative steps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103 Image defect examples. . . . . . . . . . . . . . . . . . . . . . . . . . . . .104 Correcting scan/copy defects . . . . . . . . . . . . . . . . . . . . . . . .105 Calibrating the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107 Accessing the Calibration utility . . . . . . . . . . . . . . . . . . . . . .107 Cleaning the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108 Clearing scanner jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109 Clearing jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110 Clearing hard-to-reach jams . . . . . . . . . . . . . . . . . . . . . . . . .111 Removing the scanner . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
10 Service and support
Availability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114 Obtaining hardware service. . . . . . . . . . . . . . . . . . . . . . . . . . . . .114 Guidelines for repacking the printer . . . . . . . . . . . . . . . . . . . . . .115 Guidelines for repacking the scanner . . . . . . . . . . . . . . . . . . . . .116 Service information form . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117 HP Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118 Customer Support and product repair assistance (U.S. and Canada) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118 European Customer Support Center . . . . . . . . . . ...
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