User manual HP LASERJET 1320TN

HP LaserJet 1160, 1320, 1320n, 1320tn, 1320nw Use hp LaserJet 1160 and hp LaserJet 1320 series printer User Guide Copyright information © 2004 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. Part number: Q5927-90913 Edition 1, 09/2004 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Trademark credits Microsoft®, Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation. Energy Star® and the Energy Star logo® are US registered marks of the United States Environmental Protection Agency. PostScript® is a registered trademark of Adobe Systems Incorporated. Bluetooth® is a registered trademark owned by its proprietor and used by HewlettPackard Company under license. JavaTM is a US trademark of Sun Microsystems Inc. UNIX® is a registered trademark of The Open Group. Linux® is a U.S. registered trademark of Linus Torvalds. Table of contents 1 Printer basics Quick access to more information .............................................................................................2 WWW links for drivers, software, and support ...................................................................2 User guide links ..................................................................................................................2 Where to look for more information ....................................................................................2 Printer configurations ................................................................................................................3 hp LaserJet 1160 printer .....................................................................................................3 hp LaserJet 1320 printer .....................................................................................................3 hp LaserJet 1320n printer ...................................................................................................4 hp LaserJet 1320tn printer ..................................................................................................4 hp LaserJet 1320nw printer ................................................................................................4 Walk around ..............................................................................................................................5 Printer control panel .................................................................................................................. 6 Media paths ...............................................................................................................................7 Single-sheet priority input slot (Tray 1) ...............................................................................7 Main input tray (Tray 2) ......................................................................................................7 Straight-through output path ............................................................................................... 8 Output bin ...........................................................................................................................9 Print cartridge access ..............................................................................................................10 Printer software ....................................................................................................................... 1 1 Supported operating systems ...........................................................................................11 Installing printer software ..................................................................................................11 Printer Properties (driver) .................................................................................................12 Print setting priorities ........................................................................................................13 Printer Properties online help ...........................................................................................13 Software for Windows .............................................................................................................14 Printer drivers ...................................................................................................................14 Available printer drivers ....................................................................................................14 hp toolbox .........................................................................................................................14 Embedded Web server ..................................................................................................... 5 1 Software for Macintosh computers .........................................................................................16 hp LaserJet 1160 printer ...................................................................................................16 hp LaserJet 1320 series printer ........................................................................................16 PostScript Printer Description files (PPDs) ......................................................................17 Printer media specifications ....................................................................................................18 Supported media sizes .....................................................................................................18 2 Printer connections USB connections .....................................................................................................................20 Connecting the USB cable ...............................................................................................20 Parallel connections ................................................................................................................ 1 2 Connecting the parallel cable ...........................................................................................21 Network connections ............................................................................................................... 2 2 Connecting to the network ................................................................................................ 3 2 Wireless connections ..............................................................................................................25 ENWW iii 3 Managing the printer Printer information pages ........................................................................................................ 8 2 Demo page .......................................................................................................................28 Configuration page ...........................................................................................................28 Supplies Status page ........................................................................................................28 Network Configuration page .............................................................................................28 Using the hp toolbox ...............................................................................................................29 Supported operating systems ...........................................................................................29 Supported browsers .........................................................................................................29 To view hp toolbox on Windows .......................................................................................29 To view hp toolbox on Mac ............................................................................................... 9 2 hp toolbox sections ........................................................................................................... 0 3 Other links .........................................................................................................................30 Status tab ..........................................................................................................................30 Troubleshooting tab .......................................................................................................... 0 3 Alerts tab ...........................................................................................................................31 Documentation tab ...........................................................................................................31 Advanced Printer Settings window ...................................................................................31 Network window ................................................................................................................32 Using the embedded Web server ...........................................................................................33 To open the embedded Web server .................................................................................33 Information tab ..................................................................................................................34 Settings tab .......................................................................................................................34 Networking tab ..................................................................................................................34 Other links .........................................................................................................................35 Wireless printing ......................................................................................................................36 IEEE 802.11b/g standard .................................................................................................36 Bluetooth ...........................................................................................................................36 4 Printing tasks Manual feed .............................................................................................................................38 Canceling a print job ...............................................................................................................39 Understanding print quality settings ........................................................................................ 0 4 Using EconoMode (saves toner) .............................................................................................41 Optimizing print quality for media types ..................................................................................42 Guidelines for using media .....................................................................................................43 Paper ................................................................................................................................43 Labels ...............................................................................................................................44 Transparencies ................................................................................................................. 4 4 Envelopes ......................................................................................................................... 4 4 Card stock and heavy media ............................................................................................46 Letterhead and preprinted forms ......................................................................................46 Choosing paper and other media ............................................................................................48 HP media .......................................................................................................................... 8 4 Media to avoid ..................................................................................................................48 Media that may damage the printer ..................................................................................48 Loading media into the input trays ..........................................................................................50 Single-sheet priority input slot (Tray 1) .............................................................................50 250-sheet input tray (Tray 2 or optional Tray 3) ...............................................................50 Printing an envelope ...............................................................................................................51 Printing on transparencies or labels ........................................................................................53 Printing on letterhead and preprinted forms ...........................................................................54 Printing on custom-size media and card stock .......................................................................55 Automatic two-sided printing (duplex) ..................................................................................... 7 5 Windows ...........................................................................................................................57 iv ENWW Mac OS 9 .......................................................................................................................... 7 5 Mac OS X .........................................................................................................................58 Printing on both sides of the paper (manual two-sided printing) ............................................59 Manual two-sided printing using the top output bin ..........................................................59 Manual two-sided printing using the straight-through output door ...................................61 Printing multiple pages on a single sheet of paper (N-up printing) .........................................65 Printing booklets ......................................................................................................................66 Printing watermarks ................................................................................................................67 5 Maintenance Cleaning the printer ................................................................................................................. 0 7 Cleaning the print cartridge area ......................................................................................70 Cleaning the printer media path .......................................................................................72 Changing the pickup roller ......................................................................................................73 Cleaning the pickup roller ........................................................................................................79 Changing the printer separation pad .......................................................................................80 6 Problemsolving Finding the solution ................................................................................................................. 4 8 Step 1: Is the printer set up correctly? ..............................................................................84 Step 2: Is the Ready light on? ..........................................................................................84 Step 3: Can you print a demo page? ................................................................................84 Step 4: Is the print quality acceptable? ............................................................................85 Step 5: Is the printer communicating with the computer? ................................................85 Step 6: Does the printed page look like you expected? ...................................................85 Contact HP support ..........................................................................................................86 Status light patterns ................................................................................................................87 Common Macintosh problems ................................................................................................93 Troubleshooting PostScript (PS) errors ..................................................................................97 Paper handling problems ........................................................................................................98 Paper jam .........................................................................................................................98 Print is skewed (crooked) .................................................................................................98 More than one sheet of media feeds through the printer at one time ..............................98 Printer does not pull media from the media input tray ......................................................99 Printer curled the media ...................................................................................................99 Printed media does not exit to the correct path ................................................................99 Print job is extremely slow ................................................................................................99 Printed page is different than what appeared on screen ......................................................100 Garbled, incorrect, or incomplete text ............................................................................100 Missing graphics or text, or blank pages ........................................................................100 Page format is different than on another printer .............................................................101 Graphics quality .............................................................................................................. 01 1 Printer software problems .....................................................................................................102 Improving print quality ........................................................................................................... 03 1 Light print or faded ..........................................................................................................103 Toner specks ..................................................................................................................103 Dropouts .........................................................................................................................104 Vertical lines ...................................................................................................................104 Gray background ............................................................................................................104 Toner smear ...................................................................................................................105 Loose toner .....................................................................................................................105 Vertical repetitive defects ...............................................................................................105 Misformed characters .....................................................................................................106 Page skew ......................................................................................................................106 Curl or wave ....................................................................................................................106 ENWW v Wrinkles or creases ........................................................................................................107 Toner scatter outline ....................................................................................................... 07 1 Clearing jams ........................................................................................................................108 Print cartridge area .........................................................................................................108 Input trays ....................................................................................................................... 10 1 Output bin .......................................................................................................................113 Straight-through output path ...........................................................................................114 Automatic two-sided printing (duplexing) path ...............................................................116 Wired network setup problemsolving ....................................................................................120 Appendix A Printer specifications Environmental specifications ................................................................................................124 Acoustic emissions ................................................................................................................125 Electrical specifications ......................................................................................................... 26 1 Physical specifications ..........................................................................................................128 Printer capacities and ratings ................................................................................................129 Memory specifications ...........................................................................................................130 Port availability ...................................................................................................................... 31 1 Appendix B Regulatory information FCC compliance ....................................................................................................................133 Declaration of Conformity statements ...................................................................................134 Regulatory statements ..........................................................................................................136 Laser safety statement ...................................................................................................136 Canadian DOC regulations .............................................................................................136 Korean EMI statement .................................................................................................... 36 1 Laser statement for Finland ............................................................................................137 Environmental product stewardship program .......................................................................138 Protecting the environment .............................................................................................138 Ozone production ...........................................................................................................138 Energy consumption ....................................................................................................... 38 1 Toner consumption ......................................................................................................... 38 1 Paper use .......................................................................................................................138 Plastics ...........................................................................................................................138 HP LaserJet printing supplies .........................................................................................139 HP printing supplies returns and recycling program information ...................................139 Paper ..............................................................................................................................139 Material restrictions ........................................................................................................139 For more information ......................................................................................................140 Material safety data sheet ..................................................................................................... 41 1 Appendix C Warranty and licensing Hewlett-Packard limited warranty statement ........................................................................143 Hewlett-Packard software license agreement ......................................................................145 Limited warranty for print cartridge life .................................................................................. 46 1 Appendix D HP parts and accessories Ordering supplies and accessories ....................................................................................... 48 1 10/100 networking and wireless print servers .......................................................................150 Using HP print cartridges ......................................................................................................151 HP policy on non-HP print cartridges .............................................................................151 Storing print cartridges ...................................................................................................151 Print cartridge life expectancy ........................................................................................151 vi ENWW Saving toner ....................................................................................................................151 Redistributing toner ........................................................................................................152 Changing the print cartridge ...........................................................................................153 DIMMs (memory or font) .......................................................................................................155 Installing a memory DIMM (HP LaserJet 1320 series printer only) ...............................155 Testing the DIMM installation .........................................................................................158 Removing a DIMM .......................................................................................................... 58 1 Appendix E Service and support Hardware service ..................................................................................................................162 Extended warranty ................................................................................................................163 Guidelines for repacking the printer ......................................................................................164 How to contact HP ................................................................................................................165 Index ENWW vii viii ENWW 1 Printer basics This chapter provides information on the following topics: Quick access to more information Printer configurations Walk around Printer control panel Media paths Print cartridge access Printer software Software for Windows Software for Macintosh computers Printer media specifications ENWW 1 Quick access to more information The following sections provide resources for additional information about the hp LaserJet 1160 and hp LaserJet 1320 series printers. WWW links for drivers, software, and support If you need to contact HP for service or support, use one of the following links. hp LaserJet 1160 printer In the United States, see http://www.hp.com/support/lj1160/ In other countries/regions, see http://www.hp.com/ hp LaserJet 1320 series printer In the United States, see http://www.hp.com/support/lj1320/ In other countries/regions, see http://www.hp.com/ User guide links Walk around (location of printer components) Changing the print cartridge Problemsolving Ordering supplies and accessories Where to look for more information CD user guide: Detailed information on using and troubleshooting the printer. Available on the CD-ROM that came with the printer. Online Help: Information on printer options that are available from within printer drivers. To view a Help file, access the online Help through the printer driver. HTML (online) user guide: Detailed information on using and troubleshooting the printer. Available at http://www.hp.com/support/lj1160/ or http://www.hp.com/support/ lj1320/. Once connected, select Manuals. 2 Chapter 1 Printer basics ENWW Printer configurations Below are the standard configurations for the HP LaserJet 1160 and HP LaserJet 1320 series printers. hp LaserJet 1160 printer 20 ppm (Letter), 19 ppm (A4) First page out as low as 8.5 seconds 1200 dpi effective output quality (600 x 600 dpi with Resolution Enhancement technology (REt) with FastRes 1200) 250-sheet enclosed input tray (Tray 2) Single-sheet priority input slot (Tray 1) EconoMode (saves toner) Print watermarks, booklets, multiple pages per sheet (N-up), and first page on different media than rest of the document 16 MB RAM 2,500-page print cartridge Host-based and PCL 5e (printer automatically determines and switches to the appropriate language) Compatible with USB 2.0 specifications IEEE-1284B parallel port Windows® 98, Me, NT® (print driver only), 2000, Server 2003 (printer driver only), XP 32bit, XP 64-bit (printer driver only) Mac OS 9.1 and later (printer driver only) Power switch HP toolbox (provides printer status information, troubleshooting information, and printer configuration information) 26 PCL fonts hp LaserJet 1320 printer 22 ppm (Letter), 21 ppm (A4) First page out as low as 8.5 seconds ProRes 1200 (provides fine-line detail at 1200 x 1200 dpi) 600 dpi (provides 600 x 600 dpi output with Resolution Enhancement Technology (REt) for improved text) 250-sheet enclosed input tray (Tray 2) Single-sheet priority input slot (Tray 1) Optional additional 250-sheet input tray (Tray 3) Automatic two-sided (duplex) printing ENWW Printer configurations 3 EconoMode (saves toner) Print watermarks, booklets, multiple pages per sheet (N-up), and first page on different media than rest of the document 16 MB RAM Memory is upgradeable to 144 MB 2,500- or 6,000-page print cartridge PCL 6, PCL 5e, and PostScript® Level 2 emulation (printer automatically determines and switches to the appropriate language) Compatible with USB 2.0 specifications IEEE-1284B parallel port Windows 98, Me, NT (printer driver only), 2000, Server 2003 (printer driver only), XP 32bit, XP 64-bit (printer driver only) Mac OS 9.1 and later (printer driver only) Mac OS X v10.1 (printer driver only), v10.2 and later Power switch HP toolbox (provides printer status information, troubleshooting information, and printer configuration information) 46 HP fonts 35 PS fonts hp LaserJet 1320n printer The HP LaserJet 1320n printer includes an Internal HP Jetdirect network port instead of the IEEE-1284B parallel port. hp LaserJet 1320tn printer The HP LaserJet 1320tn printer includes all of the features of the HP LaserJet 1320n printer with the addition of a second 250-sheet input tray (Tray 3). hp LaserJet 1320nw printer The HP LaserJet 1320nw printer includes all of the features of the HP LaserJet 1320n printer with the addition of integrated 802.11b/g wireless connectivity. Note For more information about this product, see the HP LaserJet 1320nw wireless user guide. 4 Chapter 1 Printer basics ENWW Walk around The following illustrations identify the components of the hp LaserJet 1160 and hp LaserJet 1320 series printers. 1 2 3 4 5 6 7 8 9 10 11 12 Wireless light (HP LaserJet 1320nw printer only) Toner light Attention light Ready light GO button and light CANCEL button Output bin Media support Print cartridge door Single-sheet priority input slot (Tray 1) Main input tray (Tray 2) On/off switch 1 2 3 4 5 6 7 8 Straight-through output door Power receptacle Automatic two-sided printing media-size selector USB port Parallel port (HP LaserJet 1160 and HP LaserJet 1320 printers) Internal HP Jetdirect network port (HP LaserJet 1320n, HP LaserJet 1320tn, and HP LaserJet 1320nw printers only) Rear automatic two-sided path door Jam clearing levers ENWW Walk around 5 Printer control panel The printer control panel is comprised of four lights and two buttons. The hp LaserJet 1320nw printer has an additional light at the top of the control panel. These lights produce patterns that identify your printer's status. 1 2 3 4 5 6 Wireless light: (HP LaserJet 1320nw printer only) When the Wireless light is on solid, a wireless connection has been established. When the Wireless light is off, wireless operation is disabled. When the Wireless light is flashing, the printer is trying to establish a wireless connection. Toner light: When the toner is low, the Toner light is on solid. When the print cartridge is out of the printer, the Toner light is flashing. Attention light: Indicates printer media input tray is empty, print cartridge door is open, print cartridge is missing, or other errors. See Printer information pages for more information. Ready light: Indicates that the printer is ready to print. GO button and light: To print a demo page or to continue printing while in manual feed mode, press and release the GO button. To print a configuration page, press and hold the GO button for 5 seconds. CANCEL button: To cancel the print job that is currently printing, press the CANCEL button. Note See Status light patterns for a description of the light patterns. 6 Chapter 1 Printer basics ENWW Media paths The following sections describe the input trays, output bins, and media paths. Single-sheet priority input slot (Tray 1) You should use the single-sheet priority input slot when feeding one sheet of paper, envelope, postcard, label, or transparency. You can also use the single-sheet priority input slot to print the first page on different media than the rest of the document. Media guides ensure that the media is correctly fed into the printer and that the print is not skewed (crooked on the media). When loading media, adjust the media guides to match the width of the media that you are using. Note The printer automatically prints from the single-sheet priority input slot before printing from the main input tray. See Choosing paper and other media for more information about media types. Main input tray (Tray 2) The enclosed main input tray, accessed from the front of the printer, holds up to 250 sheets of 20 lb paper or other media. The main input tray supports paper with the following specifications: Weight: Up to 60 to 105 g/m2 (16 to 28 lb.). Size: From 147 x 211 mm (5.8 x 8.27 inches) to 216 x 356 mm (8.5 x 14 inches). ENWW Media paths 7 Media guides ensure that the media is correctly fed into the printer and that the print is not skewed (crooked on the media). The main input tray has both side and rear media guides. When loading media, adjust the media guides to match the length and width of the media that you are using. Straight-through output path The straight-through output path is useful when you are printing envelopes, transparencies, heavy media, or any media that tends to curl when printed. Printed media exits in reverse order when the straight-through output door is open. Note Printed media does not stack when you use the straight-through output path. The media drops to the surface below unless you remove each sheet as it exits the printer. 8 Chapter 1 Printer basics ENWW Output bin The output bin is located on the top of the printer. Printed media is collected here in the correct sequence when the straight-through output door is closed. The media support provides improved stacking for large print jobs. Use the output bin when printing normal and large, collated documents. ENWW Media paths 9 Print cartridge access The print cartridge door is located on the front of the printer. You must open the print cartridge door to access the print cartridge, clear jams, and clean the printer. To open the print cartridge door, grasp the center and pull the print cartridge door toward you. 10 Chapter 1 Printer basics ENWW Printer software The following sections describe the software that is provided with the HP LaserJet 1160 and HP LaserJet 1320 series printers. Supported operating systems For easy printer setup and access to the full range of printer features, HP strongly recommends that you install the software provided. Not all software is available in all languages. Install the software before setting up the printer. See the Readme for the latest software information. The most recent drivers, additional drivers, and other software are available from the Internet and other sources. The printer comes with software for the following operating systems: Windows 98 Windows Me Windows NT (printer driver only) Windows 2000 Windows Server 2003 (printer driver only) For more information about upgrading from Windows 2000 Server to Windows Server 2003, go to http://www.microsoft.com/. For more information about Windows Server 2003 Point and Print, go to http://www.microsoft.com/. For more information about Windows Server 2003 Terminal Services and Printing, go to http://www.microsoft.com/. Note Windows XP (32-bit) Windows XP (64-bit) (printer driver only) Mac OS 9.x (printer driver only) Mac OS X v10.1 (printer driver only), v10.2 and later Apple encourages OS X v10.0 users to upgrade to v10.1 or later. Installing printer software The following sections provide instructions for installing the printer software on various operating systems. To install a printer driver for Windows NT 4.0 To install the printer software for Windows NT 4.0, you must use the Add Printer Wizard. 1. Click Start, and then point to Settings. 2. Click Printers. 3. Double-click Add Printer. ENWW Printer software 11 4. Select the port that the printer is connected to, and click Next. 5. Click Have Disk. Click Browse. 6. On the CD-ROM, browse to the driver you want to install as follows: a. Select your language from the directory list, and double-click. b. Select drivers from the directory list, and double-click. c. Select your operating system from the directory list, and double-click. d. Select the driver from the directory list, and double-click. e. Click OK to select the INF file. f. Click HP LaserJet 1160 or HP LaserJet 1320 series printer, and click OK to begin the installation. 7. Follow the on-screen instructions to complete the software installation. To install printer software for Windows XP (64-bit) and Windows Server 2003 See the operating system documentation for instructions on installing a printer driver. To install printer software for all other operating systems Insert the software CD that came with the printer into the computer CD-ROM drive. Follow the on-screen installation instructions. Note If the Welcome screen does not open, click Start on the Windows task bar, click Run, type Z:\setup (where Z is your CD drive letter), and click OK. Printer Properties (driver) Printer Properties control the printer. You can change the default settings, such as media size and type, printing multiple pages on a single sheet of media (N-up printing), resolution, and watermarks. You can access the printer Properties in the following ways: Note Through the software application that you are using to print. This only changes the settings for the current software application. Through the Windows operating system. This changes the default settings for all future print jobs. Because many software applications use a different method of accessing the printer Properties, the following section describes the most common methods used in Windows 98, 2000, Me, and Windows XP. To only change the settings for the current software application Note Although the steps can vary between software applications, this is the most common method. 1. From the File menu in the software application, click Print. 2. On the Print dialog, click Properties. 3. Change the settings, and click OK. 12 Chapter 1 Printer basics ENWW To change the default settings for all future print jobs in Windows 98, 2000, and Me 1. In the Windows task bar, click Start, select Settings, and click Printers. 2. Right-click the HP LaserJet 1160 or HP LaserJet 1320 series printer icon. 3. Click Properties (in Windows 2000, you can also click Printing Preferences). 4. Change the settings, and click OK. Note In Windows 2000, many of these features are available from the Printing Preferences menu. To change the default settings for all future print jobs in Windows XP 1. In the Windows task bar, click Start, and click Printers and Faxes. 2. Right-click the HP LaserJet 1160 or HP LaserJet 1320 series printer icon. 3. Click Properties, or click Printing Preferences. 4. Change the settings, and click OK. Print setting priorities There are three ways to change print settings for this printer: in the software application, in the printer driver, and in the HP toolbox. For the HP LaserJet 1320 series printer, you can also change print settings through the embedded Web server. Changes made to print settings are prioritized according to where the changes are made, as follows: Changes made in the software application override settings changed anywhere else. Within a software application, changes made in the Page Setup dialog box override changes made in the Print dialog box. Changes made in the printer driver (printer Properties dialog box) override settings in the HP toolbox. Changes made in the printer driver do not override settings in the software application. Changes made in the HP toolbox and the embedded Web server have the lowest priority. If a particular print setting can be changed in more than one of the ways listed above, use the method that has the highest priority. Printer Properties online help The printer Properties (driver) online help includes specific information about the functions in the printer Properties. This online help guides you through the process of changing your printer's default settings. For some drivers, online Help gives instructions on using contextsensitive Help. Context-sensitive Help describes the options for the driver feature you are currently accessing. To access the printer Properties online help 1. From the software application, click File, and then click Print. 2. Click Properties, and then click Help. ENWW Printer software 13 Software for Windows The following software is available to all users of the printer. Printer drivers A printer driver is the software component that provides access to printer features and provides the means for the computer to communicate with the printer. Choose a printer driver based on the way you use the printer. Use the PCL 5e printer driver if you need print results to look consistent with those from older HP LaserJet printers. Certain features are not available in this printer driver. (Do not use the PCL 5e driver for this printer with older printers.) Use the PCL 6 printer driver to take full advantage of the printer features (HP LaserJet 1320 series printer only). Unless complete backward compatibility with previous PCL drivers or older printers is necessary, the PCL 6 driver is recommended. Use the PS printer driver for compatibility with PostScript (HP LaserJet 1320 series printer only). Certain printer features are not available in this printer driver. The printer automatically switches between PS and PCL printer languages depending on the driver you have selected. Available printer drivers The following printer drivers are included with the printer. Available printer drivers HP LaserJet 1160 printer host-based PCL 5e HP LaserJet 1320 series printer PCL 5e PCL 6 PS hp toolbox You can view the HP toolbox when the printer is directly connected to your computer or when it is connected to a network. You must have performed a complete software installation to use the HP toolbox. The HP toolbox is a Web application that you can use for the following tasks: Check the printer status. Configure the printer settings. View troubleshooting information. View online documentation. See Using the hp toolbox for more information. 14 Chapter 1 Printer basics ENWW Embedded Web server Note This feature is only available on the HP LaserJet 1320n, HP LaserJet 1320tn, and HP LaserJet 1320nw printers. The embedded Web server is available for the HP LaserJet 1320 series printer over the Internal HP Jetdirect network connection. With the embedded Web server, you can gain access to the printer settings and information by typing an IP address or hostname of the printer in a Web browser (such as Netscape Navigator or Microsoft® Internet Explorer) on any computer. You can use the embedded Web server to configure the printer, view status information, and obtain troubleshooting information. Note These settings can also be changed using HP Toolbox. The embedded Web server works with the following supported web browsers: Internet Explorer 5.5 (and later) Netscape Navigator 4.75 (and later) See Using the embedded Web server for more information. ENWW Software for Windows 15 Software for Macintosh computers The following sections describe the software for Macintosh computers that is available for the HP LaserJet 1160 and HP LaserJet 1320 series printers. hp LaserJet 1160 printer The following sections describe how to access the Macintosh software for the HP LaserJet 1160 printer. Accessing the printer driver (Mac OS 9.1 and later) 1. From the Apple menu, select the Chooser. 2. On the top, left side of the Chooser dialog box, click HP LaserJet. 3. Select one of the following options, depending on how the computer and the printer are connected: TCP/IP: In the pop-up dialog, select yes to scan for TCP/IP network printers. USB: Go to step 4. 4. On the right side of the Chooser dialog box, click HP LaserJet 1160 printer. 5. Close the Chooser. Accessing the printer driver (Mac OS X v10.1 and later) 1. Print Center should automatically launch. If it does not launch, perform the following steps: a. Double-click the hard drive icon on the desktop. b. Open the Applications folder, and then open the Utilities folder. c. Double-click Print Center or Printer Setup Utility, depending on the operating system. 2. Click Add. The Add Printer List dialog box appears. 3. Select one of the following options from the top menu, depending on how the computer and the printer are connected: USB TCP/IP: For connecting to your TCP/IP printer in OS X v10.1, select hp ip printing. For OS X v10.2 and later, select Rendezvous. 4. Select the printer name from the printer list. 5. Click Add. hp LaserJet 1320 series printer The following sections describe how to access the Macintosh software for the hp LaserJet 1320 series printer. 16 Chapter 1 Printer basics ENWW Accessing the printer driver (Mac OS 9.x) 1. Double-click the hard drive icon on the desktop. 2. Open the Applications folder, and then open the Utilities folder. 3. Launch the Desktop Printer Utility. 4. Double-click Printer (USB). 5. In the USB Printer Selection section of the dialog box, click Change. 6. Select HP LaserJet 1320 printer. 7. Click Auto Setup. 8. Click Create at the bottom of the Window. 9. Click Save. Accessing the printer driver (Mac OS X v10.1 and later) 1. Print Center should automatically launch. If it does not launch, perform the following steps: a. Double-click the hard drive icon on the desktop. b. Open the Applications folder, and then open the Utilities folder. c. Double-click Print Center or Printer Setup Utility, depending on the operating system. 2. Click Add. The Add Printer List dialog box appears. 3. Select one of the following options from the top menu, depending on how the computer and the printer are connected: USB TCP/IP: For connecting to your TCP/IP printer in OS X v10.1, select hp ip printing. For OS X v10.2 and later, select Rendezvous. 4. Select the printer name from the printer list. 5. Click Add. PostScript Printer Description files (PPDs) PPDs, in combination with the Apple printer driver, access the printer features and allow the computer to communicate with the printer. An installation program for the PPDs is provided on the HP LaserJet 1320 series printer CD. ENWW Software for Macintosh computers 17 Printer media specifications HP LaserJet printers produce excellent print quality. The printer accepts a variety of media, such as cut-sheet paper (including recycled paper), envelopes, labels, transparencies, vellum, and custom-size paper. Properties such as weight, grain, and moisture content are important factors affecting printer performance and output quality. The printer can use a variety of paper and other print media in accordance with the guidelines in this user guide. Media that does not meet these guidelines might cause the following problems: Poor print quality Increased media jams Premature wear on the printer, requiring repair For best results, use only HP brand paper and print media. Hewlett-Packard Company cannot recommend the use of other brands. Because they are not HP products, HP cannot influence or control their quality. It is possible for media to meet all of the guidelines in this user guide and still not produce satisfactory results. This might be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Hewlett-Packard has no control. Before you purchase a large quantity of media, make sure that it meets the requirements specified in this user guide and in HP LaserJet printer family media guide. The guidelines can be downloaded from http://www.hp.com/support/ljpaperguide/ or see Ordering supplies and accessories for more information about ordering the guidelines. Always test media before you purchase a large quantity. CAUTION Using media that does not meet Hewlett-Packard's specifications might cause problems for the printer, requiring repair. This repair is not covered by the Hewlett-Packard warranty or service agreements. Supported media sizes The following are the supported media sizes: Minimum: 76 x 127 mm (3 x 5 in.) Maximum: 216 x 356 mm (8.5 x 14 in.) 18 Chapter 1 Printer basics ENWW 2 Printer connections This chapter provides information on the following topics: USB connections Parallel connections Network connections Wireless connections ENWW 19 USB connections All HP LaserJet 1160 and HP LaserJet 1320 series printer models support USB connections. Connecting the USB cable 1. Plug the USB cable into the printer. 2. Plug the other end of the USB cable into the computer when prompted to do so during the software installation. 20 Chapter 2 Printer connections ENWW Parallel connections The HP LaserJet 1160 and HP LaserJet 1320 printer models support parallel connections. Connecting the parallel cable 1. Connect the parallel cable to the printer. 2. Connect the other end of the parallel cable to the computer. ENWW Parallel connections 21 Network connections The HP LaserJet 1320n, HP LaserJet 1320tn, and HP LaserJet 1320nw printers can connect to networks through the Internal HP Jetdirect network port. The HP LaserJet 1320nw printer can also connect to 802.11b/g wireless networks. External network print servers are available for the HP LaserJet 1160 and HP LaserJet 1320 series printers. The following table identifies what is required to add networking to any HP LaserJet 1160 or HP LaserJet 1320 series printer. Networking options HP LaserJet model 1160 10Base-T HP Jetdirect 170x 10/100Base-TX 802.11b/g Bluetooth® HP bt1300 HP Jetdirect 175x HP Jetdirect (HP Jetdirect ew2400 300x, HP Jetdirect 500x) HP Jetdirect en3700 1320 HP Jetdirect 170x HP Jetdirect 175x HP Jetdirect (HP Jetdirect ew2400 300x, HP Jetdirect 500x) HP Jetdirect en3700 HP bt1300 1320n Included Included HP Jetdirect ew2400 HP Jetdirect 380x (802.11b only) HP bt1300 1320tn Included Included HP Jetdirect ew2400 HP Jetdirect 380x (802.11b only) HP bt1300 1320nw Included Included Included HP bt1300 To order the print server, see 10/100 networking and wireless print servers. 22 Chapter 2 Printer connections ENWW Connecting to the network Connect one end of a network cable to the network connector on the back of the device, and connect the other end to the network. Be sure to install the printer driver on all computers that connect to the network. Note The following procedures are for the HP LaserJet 1320n, HP LaserJet 1320tn, and HP LaserJet 1320nw printers only. The Ethernet network must be functional before proceeding with the following instructions. Connect the printer to the network To connect the HP LaserJet 1320n, HP LaserJet 1320tn, or HP LaserJet 1320nw printer to a wired network, you need the following: Functional wired network CAT-5 Ethernet cable To connect the printer to the network, perform the following steps: 1. Connect the CAT-5 Ethernet cable to an available port on the Ethernet hub or router. 2. Connect the Ethernet cable to the Ethernet port on the back of the printer. 3. Check that one of the network lights (10 or 100) on the network port located on the back of the printer comes on. Note It might take a few moments for the printer network settings to become active and available for use. If one of the network lights does not come on, see Wired network setup problemsolving 4. Print a network configuration page. For more information, see Network Configuration page. Install the printer software 1. Close all applications. 2. Insert the software installation CD into the computer's CD-ROM drive. The Welcome screen displays. ENWW Network connections 23 3. Click Next, and follow the instructions that the Installer provides to check and prepare the system, and install drivers, plug-ins, and software. This might take several minutes. Print a Network Configuration page When the printer is in the Ready state, press and hold the GO button for 5 seconds. The Network Configuration page automatically prints with the printer Configuration page. Note To reset the networking card, when the printer is turned off, press and hold the Reset button located on the back of the printer. While holding down the Reset button, turn on the printer, and continue to hold the Reset button until the printer is in the Ready state. 24 Chapter 2 Printer connections ENWW Wireless connections The HP LaserJet 1320nw printer includes the IEEE 802.11b/g standard for wireless networking. The HP LaserJet 1160 and HP LaserJet 1320 series printer models also support the IEEE 802.11b/g standard for wireless networking and Bluetooth wireless connectivity options through optional external accessories. For a complete list of available Internal HP Jetdirect wireless print servers and HP bt1300 Wireless Printer Adapters (Bluetooth), see 10/100 networking and wireless print servers. For more information about wireless printing, see Wireless printing. ENWW Wireless connections 25 26 Chapter 2 Printer connections ENWW 3 Managing the printer This chapter provides information on the following topics: Printer information pages Using the hp toolbox Using the embedded Web server Wireless printing ENWW 27 Printer information pages Special pages reside within the memory of the printer. These pages help you to diagnose and solve problems with the printer. Demo page The Demo page contains examples of text and graphics. To print the Demo page, press GO when the printer is ready (Ready light on) and not printing. Configuration page The Configuration page lists current settings and properties of the printer. It also contains a status log report. You can print a Configuration page from the printer, the embedded web server, or the HP Toolbox. To print the Configuration page from the printer, press GO for 5 seconds when the printer is in the ready state. Note You can also get the information contained in the Event log and the Configuration page through the HP Toolbox without printing the pages. See Using the hp toolbox for more information. Supplies Status page The Supplies Status page provides information about the print cartridge that is installed in the printer, the amount of toner left in the print cartridge, and the number of pages and print jobs that have been processed. The Supplies Status page also provides ordering and recycling information. The Supplies Status page automatically prints when a Configuration page is printed from the control panel. Network Configuration page Note The Network Configuration page is only available on the HP LaserJet 1320n, HP LaserJet 1320tn, and HP LaserJet 1320nw printers. The Network Configuration page provides information about the printer's network configuration, including the IP address, firmware revision, network statistics, protocol information, and so on. The Network Configuration page automatically prints when a Configuration page is printed from the control panel. 28 Chapter 3 Managing the printer ENWW Using the hp toolbox The HP toolbox is a Web application that you can use for the following tasks: Check the printer status. Configure the printer settings. View troubleshooting information. View online documentation. You can view the HP toolbox when the printer is directly connected to your computer or when using a supported network connection. You must have performed a complete software installation to use the HP toolbox. Note You do not have to have Internet access to open and use the HP toolbox. However, if you click a link in the Other Links area, you must have Internet access in order to go to the site associated with the link. See Other links for more information. To install the HP Toolbox, you must install the TCP/IP protocol and the most recent version of the JavaTM Virtual Machine on the computer. You must also install the DOT4 protocol for all USB connections, LPT connections for Windows 2000 and XP, and LPT1 connections for Windows 98, Me, and NT 4.0. See the system administrator or computer manufacturer's documentation for more information about installing the TCP/IP protocol and the DOT4 protocol. To download the most recent version of the Java Virtual Machine from Sun Microsystems, go to http://www.sun.com/. Supported operating systems HP toolbox is supported for the following operating systems: Windows 98, 2000, Me, and XP Mac OS X v10.2 and later Supported browsers To use the HP toolbox, you must have one of the following browsers: Microsoft Internet Explorer 5.5 or later Netscape Navigator 6 or later To view hp toolbox on Windows 1. On the Start menu, point to Programs, point to HP LaserJet 1160 or HP LaserJet 1320, and choose the HP toolbox. 2. The HP toolbox opens in a Web browser. Note Once you open the URL, you can bookmark it so that you can return to it quickly in the future. To view hp toolbox on Mac 1. Double-click the hard drive icon on the desktop. ENWW Using the hp toolbox 29 2. Click Applications, and then click Utilities. 3. Double-click hp toolbox. hp toolbox sections The HP toolbox software contains these sections: Status tab Troubleshooting tab Alerts tab Documentation tab Advanced Printer Settings window Network window (available only for the HP LaserJet 1320n, HP LaserJet 1320tn, and HP LaserJet 1320nw printers) Other links Each page in the HP toolbox contains links to the HP website for product registration, product support, and for ordering supplies. You must have Internet access in order to use any of these links. If you use a dial-up connection and did not connect when you first opened the HP toolbox, you must connect before you can visit these websites. Status tab The Status tab has links to these main pages: Device Status. View printer status information. This page will indicate printer conditions such as a paper jam or an empty tray. After you correct a problem with the printer, click the Refresh button to update the device status. Supplies Status. View detailed supplies status such as the percent of toner remaining in the print cartridge and the number of pages printed with the current print cartridge. This page also has links to order supplies and to find recycling information. Print Info pages. Print the configuration page and various other information pages that are available for the printer. Troubleshooting tab The Troubleshooting tab provides links to various printer troubleshooting information. For example, these pages provide information on how to clear a jam, how to resolve print quality problems, how to interpret the control panel lights, and how to resolve other problems with the printer. 30 Chapter 3 Managing the printer ENWW Alerts tab The Alerts tab allows you to configure the printer to automatically notify you of printer alerts. The Alerts tab has links to these main pages: Set up status alerts Set up e-mail alerts Administrative settings Set up status alerts On the Set up status alerts page you can choose to turn alerts on or off, specify when the printer should send an alert, and choose from two different types of alerts: a pop-up message a task bar icon Click Apply to activate the settings. Set up e-mail alerts This page allows you to designate up to two e-mail addresses to notify of printer status alerts. Follow the instructions on the screen to set up e-mail alerts. Administrative settings This page allows you to set the frequency of how often the HP toolbox checks for printer alerts. Three settings are available: Less often Normal More often If you want to reduce network I/O traffic, reduce the frequency that the printer checks for alerts. Documentation tab The Documentation tab contains links to these information sources: User Guide. Contains the information about the printer usage, warranty, specifications, and support that you are currently reading. The user guide is available in both .html and .pdf format. Read Me. Contains additional information that is not included in this user guide. Advanced Printer Settings window When you click the Advanced Printer Settings link, a new window opens. The Advanced Printer Settings window has two tabs: Information tab Settings tab ENWW Using the hp toolbox 31 Information tab The Information tab provides quick links to the following information: Device status Device configuration Supplies status Event log Print Info pages Settings tab The Settings tab has links to several pages that allow you to view and change the printer's configuration. Note Driver settings can override settings made in the HP Toolbox. Device Information. View basic information about the printer. Paper Handling. View and change the settings for the printer's input tray. Printing. View and change the default printer job settings. PCL. View and change the PCL font information. PostScript. This page is available for the HP LaserJet 1320 series printer only. View and change the settings for PS errors and timeout. Print Quality. View and change the print quality settings. Print Modes. View and change the print modes for various media types. System Setup. View and change system information. I/O. View and change the I/O timeout setting. Resets. Change all the printer settings back to the factory default settings. Network window Note This option is only available for the HP LaserJet 1320n, HP LaserJet 1320tn, and HP LaserJet 1320nw printers. When you click the Network link on the Advanced Printer Settings page, a new window opens. Use this section to configure network settings. 32 Chapter 3 Managing the printer ENWW Using the embedded Web server The embedded Web server can be directly accessed on the HP LaserJet 1320n, HP LaserJet 1320tn, and HP LaserJet 1320nw printers. The embedded Web server provides the same functions as the Advanced Printer Settings section of the HP toolbox. The main differences between using the embedded Web server and using the HP toolbox are the following: You do not need to install any software on the computer. You only need to have a supported Web browser. To use the embedded Web server, you must have Microsoft Internet Explorer 5.5 or later or Netscape Navigator 4.75 or later. The embedded Web server is available in English only. The embedded Web server does not provide e-mail or status alerts. The embedded Web server allows you to view printer and network status and to manage printing functions from your computer instead of from the printer control panel. Below are examples of what you can do using the embedded Web server: view printer status information view and print internal pages determine the remaining life on all supplies and order new ones set the size and type of paper loaded in each tray view and change tray configurations view and change the printer default configuration settings view and change network configuration The embedded Web server works when the printer is connected to an IP-based network. The embedded Web server does not support IPX-based printer connections. Note You do not have to have Internet access to open and use the embedded Web server. However, if you click a link in the Other Links area, you must have Internet access in order to go to the site associated with the link. To open the embedded Web server 1. In a supported Web browser, type the IP address or hostname for the printer. To find the IP address, print a Configuration page at the printer by pressing and holding GO for 5 seconds. Note Once you open the URL, you can bookmark it so that you can return to it quickly in the future. 2. The embedded Web server has three tabs that contain settings and information about the printer: the Information tab, the Settings tab, and the Networking tab. Click the tab that you want to view. ENWW Using the embedded Web server 33 Information tab The Information pages group consists of the following pages. Device Status. This page displays the printer status and shows the life remaining of HP supplies. This page also displays product information such as the network name, network address, and model information. Configuration. This page shows the information found on the printer Configuration page. Supplies Status. This page shows the life remaining of HP supplies and provides supplies part numbers. To order new supplies, click Order Supplies in the Other Links area on the left side of the window. To visit any web site, you must have Internet access. Event log. This page shows a list of all printer events and errors. Print Info Pages. This page has links that allow you to print the various information pages that reside within the memory of the printer. Settings tab This tab allows you to configure the printer from your computer. If this printer is networked, always consult with the printer administrator before changing settings on this tab. The Settings tab contains the following pages: Device Information. View and change basic information about the printer. Paper Handling. View and change the settings for the printer's input tray. Printing. View and change the default printer job settings. PCL. View and change the PCL font information. PostScript. View and change the settings for PS errors and timeout. Print Quality. View and change the print quality settings. Print Modes. View and change the print modes for various media types. System Setup. View and change system information. I/O. View and change the I/O timeout setting. Service. Complete service tasks in the printer, such as changing all the printer settings back to the factory default settings. Networking tab This tab allows the network administrator to control network-related settings for the printer when it is connected to an IP-based network. 34 Chapter 3 Managing the printer ENWW Other links This section contains links that connect you to the Internet. You must have Internet access in order to use any of these links. If you use a dial-up connection and did not connect when you first opened the embedded Web server, you must connect before you can visit these web sites. Connecting might require that you close the embedded Web server and reopen it. Product Registration. Connects you to the product registration page on the HP web site. Order Supplies. Click this link to connect to the Sure Supply web site and order genuine HP supplies from HP or a reseller of your choice. Product Support. Connects to the support site for the HP LaserJet 1320 series printer. You can search for help regarding general topics. ENWW Using the embedded Web server 35 Wireless printing Wireless networks offer a safe, secure, and cost-effective alternative to traditional wired network connections. The HP LaserJet 1320nw printer has built-in wireless connectivity. For the other printer models, see 10/100 networking and wireless print servers for a list of available wireless print servers. IEEE 802.11b/g standard With wireless IEEE 802.11b/g compliant connectivity, the printers can be placed in the office or home and connected to a wireless network running Microsoft, Apple, NetWare, UNIX®, or Linux® network operating systems. This wireless technology provides a high-quality printing solution without the physical constraints of wiring. Peripherals can be conveniently placed in an office or home and can be easily moved without changing network cables. Optional external HP Jetdirect 802.11b/g print servers are available for USB connections. See the documentation that came with the HP LaserJet 1320nw printer for more information. Bluetooth Bluetooth wireless technology is a low-power, short-range radio technology that can be used to wirelessly connect computers, printers, personal digital assistants, cell phones, and other devices. Unlike infra-red technology, Bluetooth's reliance on radio signals means that devices do not have to be in the same room, office, or cubicle with an unobstructed line of sight in order to communicate. This wireless technology increases portability and efficiency within business network applications. Bluetooth adapters are available for USB and parallel connections. 36 Chapter 3 Managing the printer ENWW 4 Printing tasks This chapter provides information on the following topics: Manual feed Canceling a print job Understanding print quality settings Using EconoMode (saves toner) Optimizing print quality for media types Guidelines for using media Choosing paper and other media Loading media into the input trays Printing an envelope Printing on transparencies or labels Printing on letterhead and preprinted forms Printing on custom-size media and card stock Automatic two-sided printing (duplex) Printing on both sides of the paper (manual two-sided printing) Printing multiple pages on a single sheet of paper (N-up printing) Printing booklets Printing watermarks ENWW 37 Manual feed You can use manual feed when printing mixed media, for example, an envelope, then a letter, then an envelope, and so on. Feed an envelope into the single-sheet priority input slot (Tray 1) and load letterhead into the main input tray (Tray 2). To print using manual feed, access the printer Properties or Printer Setup in your software application, and select Manual Feed (Tray 1) from the Source Tray drop-down list. See Printer Properties (driver) for instructions. After you have enabled the setting, feed the single sheet of media, and press the GO button each time to print. 38 Chapter 4 Printing tasks ENWW Canceling a print job You can cancel a print job from a software application or a print queue. To stop the printer immediately, remove the remaining paper from the printer. After the printer stops, use one of the following options. Printer control panel: To cancel the print job, press and release the CANCEL button on the printer control panel. Software application: Typically, a dialog box appears briefly on your screen, allowing you to cancel the print job. Windows print queue: If a print job is waiting in a print queue (computer memory) or print spooler, delete the job there. Go to the Printer screen in Windows 98, Me, 2000, or XP, click Start, Settings, and Printers. Double-click the HP LaserJet 1160 or the HP LaserJet 1320 icon to open the window, select your print job, and click Delete. Desktop print queue (Mac OS): For Mac OS 9, double-click the printer icon in the Finder to open the printer queue, highlight the print job, and click Trash. For Mac OS X, open Print Center (or Printer Setup Utility in v10.3), double-click the printer name, select the print job, and click Delete. HP Toolbox: Open HP Toolbox, browse to the printer's Device Status page, and click Cancel Job. See Using the hp toolbox for more information. Embedded Web server: Open the printer's embedded Web server page, and click Cancel Job. See Using the embedded Web server for more information. If the status lights on the control panel continue to blink after you cancel a print job, the computer is still sending the job to the printer. Either delete the job from the print queue or wait until the computer finishes sending data. The printer will return to the Ready state. ENWW Canceling a print job 39 Understanding print quality settings Print quality settings affect how light or dark the print is on the page and the style that the graphics are printed. You can also use the print quality settings to optimize the print quality for a specific media type. See Optimizing print quality for media types for more information. You can change the settings in the printer Properties to accommodate the types of jobs you are printing. The following are the settings: 1200 dpi: (HP LaserJet 1320 series printer only) This setting uses ProRes 1200 to provide fine-line detail at 1200 x 1200 dpi. 1200 dpi effective output quality: This setting provides 1200 dpi effective output quality using FastRes 1200. 600 dpi: This setting provides 600 x 600 dpi output with Resolution Enhancement technology (REt) for improved text. EconoMode (Saves Toner): Text is printed using less toner. This setting is useful when you are printing drafts. You can turn on this option independently of other print quality settings. See Using EconoMode (saves toner) for more information. 1. Access the printer Properties (or Printing Preferences in Windows 2000 and XP). See Printer Properties (driver) for instructions. 2. On the Paper/Quality tab or the Finishing tab (the Paper Type/Quality tab for some Mac drivers), select the print quality setting you want to use. Note Note Not all printer features are available in all drivers or operating systems. See the printer Properties (driver) online Help for information about availability of features for that driver. To change the print quality settings for all future print jobs, access the Properties through the Start menu in the Windows task bar. To change the print quality settings only for the current software application's use, access the Properties through the Print Setup menu in the application you are using to print. See Printer Properties (driver) for more information. 40 Chapter 4 Printing tasks ENWW