HP Color LaserJet 2820/2830/2840 User Guide HP Color LaserJet 2820/2830/2840 all-in-one User Guide Copyright and License © 2004 Copyright Hewlett-Packard Development Company, LP Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained in this document is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Part number Q3948-90901 Edition 1, 12/2004 FCC Requirements (United States) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase separation between equipment and receiver. Connect equipment to an outlet on a circuit different from that to which the receiver is located. Consult your dealer or an experienced radio/TV technician. Any changes or modifications to the printer that are not expressly approved by HP could void the user's authority to operate this equipment. Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules. This equipment complies with FCC rules, Part 68. On the back of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company. The REN is used to determine the quantity of devices which may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all, areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to the line, as determined by the total RENs, contact the telephone company to determine the maximum REN for the calling area. This equipment uses the following USOC jacks: RJ11C. An FCC-compliant telephone cord and modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant. This equipment cannot be used on telephone company-provided coin service. Connection to Party Line Service is subject to state tariffs. If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service. If trouble is experienced with this equipment, please see the numbers in the front of this manual for repair and (or) warranty information. If the trouble is causing harm to the telephone network, the telephone company may request you remove the equipment from the network until the problem is resolved. The following repairs can be done by the customer: Replace any original equipment that came with the device. This includes the print cartridge, the supports for trays and bins, the power cord, and the telephone cord. It is recommended that the customer install an AC surge arrestor in the AC outlet to which this device is connected. This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges. Trademark Credits Adobe Photoshop® and PostScript are trademarks of Adobe Systems Incorporated. Corel® is a trademark or registered trademark of Corel Corporation or Corel Corporation Limited. Microsoft®, Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation. UNIX® is a registered trademark of The Open Group. ENERGY STAR® and the ENERGY STAR logo® are U.S. registered marks of the United States Environmental Protection Agency. Details on the proper use of the marks are explained in the "Guidelines for Proper use of the ENERGY STAR® Name and International Logo." Service and support Web services For 24-hour access to information by using a modem or Internet connection World Wide Web: Updated HP device software, product and support information, and printer drivers in several languages can be obtained from http://www.hp.com/support/clj2800series. (The site is in English.) Web-based troubleshooting tools HP Instant Support Professional Edition (ISPE) is a suite of web-based troubleshooting tools for desktop computing and printing products. ISPE helps you quickly identify, diagnose, and resolve computing and printing problems. The ISPE tools can be accessed from http://instantsupport.hp.com. Telephone support Hewlett-Packard provides free telephone support during the warranty period. When you call, you will be connected to a responsive team that is waiting to help you. For the telephone number for your country/region, see the flyer that came in the box with the product, or visit http://www.hp.com/support/callcenters. Before calling HP, have the following information ready: product name and serial number, date of purchase, and description of the problem. You can also find support on the Internet at http://www.hp.com. Click the support & drivers block. Software utilities, drivers, and electronic information Go to http://www.hp.com/go/clj2800_software. (The site is in English, but printer drivers can be downloaded in several languages.) For information over the telephone, see the flyer that came in the box with the device. HP direct ordering for accessories or supplies Order supplies from the following websites: United States: http://www.hp.com/sbso/product/supplies Canada: http://www.hp.ca/catalog/supplies Europe: http://www.hp.com/go/supplies Asia-Pacific: http://www.hp.com/paper/ See the flyer that came in the box with the device, or see http://welcome.hp.com/country/us/ en/wwcontact.html For more information, see Accessories and ordering information. To order supplies or accessories over the telephone, call the following numbers: United States: 800-538-8787 Canada: 800-387-3154 To find the phone numbers for other countries/regions, see the flyer that came in the box with the device. Customer self-repair HP's customer self-repair programs offer our North American customers the fastest service under either warranty or contract. It enables HP to ship replacement parts directly to you (the end user) so that you can replace them. Using this program, you can replace parts at your own convenience. ENWW v HP service information To locate HP-Authorized Dealers in the United States or Canada, call 800-243-9816 (United States) or 800-387-3867 (Canada). Or, go to http://www.hp.com/go/cposupportguide. For service for your HP product in other countries/regions, call the customer support number for your country/region. See the flyer that came in the box with the device. HP service agreements Call: 800-HPINVENT [800-474-6836 (U.S.)] or 800-268-1221 (Canada). Out-of-Warranty Service: 800-633-3600. Extended Service: Call 800-HPINVENT [800-474-6836 (U.S.)] or 800-268-1221 (Canada). Or, go to the HP Care PackTM Services Web site at http://www.hpexpress-services.com/10467a. HP Toolbox To check the device status and settings and to view troubleshooting information and online documentation, use the HP Toolbox software. You can view the HP Toolbox when the device is directly connected to your computer or when it is connected to a network. You must have performed a complete software installation to use the HP Toolbox. See Managing the device and maintenance. HP Toolbox is not supported for Macintosh operating systems. Software help The HP Scanning software included with the HP Color LaserJet 2820/2830/2840 all-in-one contains online Help, which provides instructions for operating the software with this device. vi ENWW Table of contents 1 Device basics Quick access to device information ..........................................................................................2 User guide links ..................................................................................................................2 Where to look for more information ....................................................................................2 Device configurations ................................................................................................................ 4 HP Color LaserJet 2820 all-in-one .....................................................................................4 HP Color LaserJet 2830 all-in-one .....................................................................................4 HP Color LaserJet 2840 all-in-one .....................................................................................5 Device features .........................................................................................................................6 Device parts ..............................................................................................................................9 Front view ...........................................................................................................................9 Back view ............................................................................................................................9 Interface ports ...................................................................................................................10 Control panel ....................................................................................................................11 2 Software Printer drivers .......................................................................................................................... 4 1 Software and supported operating systems .....................................................................14 Software tips ..................................................................................................................... 5 1 Software for Windows .......................................................................................................16 Software for Macintosh ..................................................................................................... 7 1 HP Toolbox ....................................................................................................................... 7 1 Embedded Web server (EWS) .........................................................................................18 Software installation .........................................................................................................18 Uninstalling the printing software ............................................................................................20 Using Add or Remove Programs to uninstall ...................................................................20 Uninstalling software for Macintosh ..................................................................................20 3 Media specifications General guidelines ..................................................................................................................22 Supported media weights and sizes .......................................................................................23 Printing and storage environment ...........................................................................................25 4 Using the device Loading trays ...........................................................................................................................28 Loading tray 1 ................................................................................................................... 8 2 Loading optional tray 2 ................................................... ...