User manual HP LASERJET 2840

HP Color LaserJet 2820/2830/2840 User Guide HP Color LaserJet 2820/2830/2840 all-in-one User Guide Copyright and License © 2004 Copyright Hewlett-Packard Development Company, LP Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. The information contained in this document is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Part number Q3948-90901 Edition 1, 12/2004 FCC Requirements (United States) This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase separation between equipment and receiver. Connect equipment to an outlet on a circuit different from that to which the receiver is located. Consult your dealer or an experienced radio/TV technician. Any changes or modifications to the printer that are not expressly approved by HP could void the user's authority to operate this equipment. Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules. This equipment complies with FCC rules, Part 68. On the back of this equipment is a label that contains, among other information, the FCC registration number and ringer equivalence number (REN) for this equipment. If requested, this information must be provided to the telephone company. The REN is used to determine the quantity of devices which may be connected to the telephone line. Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not all, areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to the line, as determined by the total RENs, contact the telephone company to determine the maximum REN for the calling area. This equipment uses the following USOC jacks: RJ11C. An FCC-compliant telephone cord and modular plug is provided with this equipment. This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack which is Part 68 compliant. This equipment cannot be used on telephone company-provided coin service. Connection to Party Line Service is subject to state tariffs. If this equipment causes harm to the telephone network, the telephone company will notify you in advance that temporary discontinuance of service may be required. If advance notice is not practical, the telephone company will notify the customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC if you believe it is necessary. The telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the operation of the equipment. If this happens, the telephone company will provide advance notice in order for you to make the necessary modifications in order to maintain uninterrupted service. If trouble is experienced with this equipment, please see the numbers in the front of this manual for repair and (or) warranty information. If the trouble is causing harm to the telephone network, the telephone company may request you remove the equipment from the network until the problem is resolved. The following repairs can be done by the customer: Replace any original equipment that came with the device. This includes the print cartridge, the supports for trays and bins, the power cord, and the telephone cord. It is recommended that the customer install an AC surge arrestor in the AC outlet to which this device is connected. This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges. Trademark Credits Adobe Photoshop® and PostScript are trademarks of Adobe Systems Incorporated. Corel® is a trademark or registered trademark of Corel Corporation or Corel Corporation Limited. Microsoft®, Windows®, and Windows NT® are U.S. registered trademarks of Microsoft Corporation. UNIX® is a registered trademark of The Open Group. ENERGY STAR® and the ENERGY STAR logo® are U.S. registered marks of the United States Environmental Protection Agency. Details on the proper use of the marks are explained in the "Guidelines for Proper use of the ENERGY STAR® Name and International Logo." Service and support Web services For 24-hour access to information by using a modem or Internet connection World Wide Web: Updated HP device software, product and support information, and printer drivers in several languages can be obtained from http://www.hp.com/support/clj2800series. (The site is in English.) Web-based troubleshooting tools HP Instant Support Professional Edition (ISPE) is a suite of web-based troubleshooting tools for desktop computing and printing products. ISPE helps you quickly identify, diagnose, and resolve computing and printing problems. The ISPE tools can be accessed from http://instantsupport.hp.com. Telephone support Hewlett-Packard provides free telephone support during the warranty period. When you call, you will be connected to a responsive team that is waiting to help you. For the telephone number for your country/region, see the flyer that came in the box with the product, or visit http://www.hp.com/support/callcenters. Before calling HP, have the following information ready: product name and serial number, date of purchase, and description of the problem. You can also find support on the Internet at http://www.hp.com. Click the support & drivers block. Software utilities, drivers, and electronic information Go to http://www.hp.com/go/clj2800_software. (The site is in English, but printer drivers can be downloaded in several languages.) For information over the telephone, see the flyer that came in the box with the device. HP direct ordering for accessories or supplies Order supplies from the following websites: United States: http://www.hp.com/sbso/product/supplies Canada: http://www.hp.ca/catalog/supplies Europe: http://www.hp.com/go/supplies Asia-Pacific: http://www.hp.com/paper/ See the flyer that came in the box with the device, or see http://welcome.hp.com/country/us/ en/wwcontact.html For more information, see Accessories and ordering information. To order supplies or accessories over the telephone, call the following numbers: United States: 800-538-8787 Canada: 800-387-3154 To find the phone numbers for other countries/regions, see the flyer that came in the box with the device. Customer self-repair HP's customer self-repair programs offer our North American customers the fastest service under either warranty or contract. It enables HP to ship replacement parts directly to you (the end user) so that you can replace them. Using this program, you can replace parts at your own convenience. ENWW v HP service information To locate HP-Authorized Dealers in the United States or Canada, call 800-243-9816 (United States) or 800-387-3867 (Canada). Or, go to http://www.hp.com/go/cposupportguide. For service for your HP product in other countries/regions, call the customer support number for your country/region. See the flyer that came in the box with the device. HP service agreements Call: 800-HPINVENT [800-474-6836 (U.S.)] or 800-268-1221 (Canada). Out-of-Warranty Service: 800-633-3600. Extended Service: Call 800-HPINVENT [800-474-6836 (U.S.)] or 800-268-1221 (Canada). Or, go to the HP Care PackTM Services Web site at http://www.hpexpress-services.com/10467a. HP Toolbox To check the device status and settings and to view troubleshooting information and online documentation, use the HP Toolbox software. You can view the HP Toolbox when the device is directly connected to your computer or when it is connected to a network. You must have performed a complete software installation to use the HP Toolbox. See Managing the device and maintenance. HP Toolbox is not supported for Macintosh operating systems. Software help The HP Scanning software included with the HP Color LaserJet 2820/2830/2840 all-in-one contains online Help, which provides instructions for operating the software with this device. vi ENWW Table of contents 1 Device basics Quick access to device information ..........................................................................................2 User guide links ..................................................................................................................2 Where to look for more information ....................................................................................2 Device configurations ................................................................................................................ 4 HP Color LaserJet 2820 all-in-one .....................................................................................4 HP Color LaserJet 2830 all-in-one .....................................................................................4 HP Color LaserJet 2840 all-in-one .....................................................................................5 Device features .........................................................................................................................6 Device parts ..............................................................................................................................9 Front view ...........................................................................................................................9 Back view ............................................................................................................................9 Interface ports ...................................................................................................................10 Control panel ....................................................................................................................11 2 Software Printer drivers .......................................................................................................................... 4 1 Software and supported operating systems .....................................................................14 Software tips ..................................................................................................................... 5 1 Software for Windows .......................................................................................................16 Software for Macintosh ..................................................................................................... 7 1 HP Toolbox ....................................................................................................................... 7 1 Embedded Web server (EWS) .........................................................................................18 Software installation .........................................................................................................18 Uninstalling the printing software ............................................................................................20 Using Add or Remove Programs to uninstall ...................................................................20 Uninstalling software for Macintosh ..................................................................................20 3 Media specifications General guidelines ..................................................................................................................22 Supported media weights and sizes .......................................................................................23 Printing and storage environment ...........................................................................................25 4 Using the device Loading trays ...........................................................................................................................28 Loading tray 1 ................................................................................................................... 8 2 Loading optional tray 2 .....................................................................................................29 Loading documents to scan ..............................................................................................30 Using the device control panel ................................................................................................ 2 3 Changing the device control-panel display language ......................................................32 Changing the default media size ......................................................................................32 Using the device volume controls .....................................................................................33 ENWW vii 5 Printing Printing from Windows ............................................................................................................38 To print from Windows ......................................................................................................38 Printing from the Macintosh OS ..............................................................................................39 To print from the Macintosh OS .......................................................................................39 Printer drivers .......................................................................................................................... 0 4 Using the PCL printer-driver Help (Windows only) ...........................................................40 Selecting a source ............................................................................................................40 Selecting a type or size ....................................................................................................40 Printing in grayscale .........................................................................................................41 Creating and using watermarks ........................................................................................41 Printing multiple pages on one sheet of paper (N-up printing) .........................................41 Creating and using Quick Sets .........................................................................................41 Reducing or enlarging (Fit to Page) .................................................................................42 Maximizing print speed for letter-size paper ...........................................................................43 Selecting an output location .................................................................................................... 4 4 Setting a custom paper size ....................................................................................................45 Printing on special media ........................................................................................................ 6 4 Glossy paper .....................................................................................................................46 Colored paper ................................................................................................................... 6 4 Preprinted forms and letterhead .......................................................................................46 Envelopes ......................................................................................................................... 7 4 Heavy paper .....................................................................................................................47 HP LaserJet Tough paper ................................................................................................48 Labels ...............................................................................................................................48 Transparencies ................................................................................................................. 8 4 Printing on different paper for the first page ...........................................................................49 Printing on both sides (duplexing manually) ...........................................................................50 To duplex manually ..........................................................................................................50 Printing booklets ......................................................................................................................51 To print booklets ...............................................................................................................51 Canceling a print job ...............................................................................................................53 6 Printing with color Changing the color settings ....................................................................................................56 Using color ..............................................................................................................................57 Media selection .................................................................................................................57 HP ImageREt 2400 ...........................................................................................................57 Managing color options ........................................................................................................... 8 5 Print in Grayscale .............................................................................................................58 Automatic versus Manual color adjustment .....................................................................58 Manual color options ........................................................................................................58 Matching colors ....................................................................................................................... 0 6 7 Copy Starting a copy job ..................................................................................................................62 Canceling a copy job ............................................................................................................... 3 6 Adjusting the copy quality .......................................................................................................64 To adjust the copy quality for the current job ...................................................................64 To adjust the default copy quality .....................................................................................64 Adjusting the lighter/darker (contrast) setting .........................................................................65 To adjust the lighter/darker setting for the current job ......................................................65 To adjust the default lighter/darker setting .......................................................................65 Reducing or enlarging copies .................................................................................................66 viii ENWW To reduce or enlarge copies for the current job ...............................................................67 To change the default copy size .......................................................................................68 Changing the copy-collation setting ........................................................................................69 To change the default copy-collation setting ....................................................................69 Changing the number of copies ..............................................................................................70 To change the number of copies for the current job ........................................................70 To change the default number of copies ..........................................................................70 Copying photos, two-sided originals, or books .......................................................................71 To copy a photo ................................................................................................................ 1 7 To copy a multiple-page stack of two-sided originals .......................................................71 To copy a book .................................................................................................................72 8 Fax Specifying the fax settings ......................................................................................................75 To enter text from the control panel .................................................................................75 To set the time and date ................................................................................................... 6 7 To set the fax header ........................................................................................................76 Sending faxes ..........................................................................................................................77 To adjust the resolution for the current fax job .................................................................77 To send a fax to one recipient ..........................................................................................77 To send a fax to multiple recipients ..................................................................................78 To send a fax by using a group-dial entry ........................................................................78 To send a fax to a group manually (ad hoc faxing) ..........................................................79 Using manual dial ....................................................................................................................80 To use manual dial with the automatic document feeder (ADF) ......................................80 To use manual dial with the flatbed scanner ....................................................................80 Redialing manually .................................................................................................................. 1 8 To redial manually ............................................................................................................81 Canceling a fax job ..................................................................................................................82 To cancel the current fax job ............................................................................................82 To cancel a fax job by using the Fax Job Status ..............................................................82 Sending faxes by using the software ......................................................................................83 To send a fax from the software (Windows 2000 or XP) .................................................83 To send a fax from the software (Mac OS 10.2 or 10.3) ..................................................83 To send a fax from a third-party application, such as Microsoft Word (all operating systems) ........................................................................................................84 Receiving faxes ....................................................................................................................... 5 8 To receive faxes when you hear fax tones .......................................................................85 Sending a fax by dialing from a telephone ..............................................................................86 To send a fax by dialing from a telephone .......................................................................86 Changing the default light/dark (contrast) setting ...................................................................87 To change the default light/dark (contrast) setting ...........................................................87 Changing the default resolution setting ..................................................................................88 To change the default resolution setting ..........................................................................88 Changing the default glass-size setting ..................................................................................89 To change the default glass-size setting ..........................................................................89 Selecting tone-dialing or pulse-dialing mode ..........................................................................90 To select tone-dialing or pulse-dialing ..............................................................................90 Changing the redial settings ...................................................................................................91 To change the redial-on-busy option ................................................................................91 To change the redial-on-no-answer option ......................................................................91 To change the redial-on-communication-error option ......................................................91 Receiving faxes to your computer ...........................................................................................92 To turn off the receive-to-PC setting from the control panel ............................................92 Setting the answer mode ........................................................................................................93 ENWW ix To set the answer mode ...................................................................................................93 Changing ring patterns for call answering ..............................................................................94 To change ring patterns for call answering ......................................................................94 Changing the rings-to-answer setting .....................................................................................95 Using the rings-to-answer setting .....................................................................................95 To set the number of rings-to-answer ..............................................................................95 Changing autoreduction settings for incoming faxes ..............................................................96 To change autoreduction for incoming faxes ...................................................................96 Blocking or unblocking fax numbers .......................................................................................97 To block or unblock a fax number ....................................................................................97 About speed-dial entries, one-touch keys, and group-dial entries .........................................98 To program speed-dial entries and one-touch keys .........................................................98 To delete speed-dial entries and one-touch keys ............................................................99 To program speed-dial entries or one-touch keys quickly ...............................................99 To manage group-dial entries ..........................................................................................99 Using dialing characters ........................................................................................................102 To insert a pause ............................................................................................................ 02 1 Inserting a dial prefix ............................................................................................................. 03 1 To set the dial prefix .......................................................................................................103 Sending a delayed fax ...........................................................................................................104 To send a delayed fax ....................................................................................................104 Changing the detect-dial-tone setting ...................................................................................105 To change the detect-dial-tone setting ...........................................................................105 Using billing codes ................................................................................................................106 To change the billing-code setting ..................................................................................106 To use billing codes ........................................................................................................ 06 1 Reprinting a fax ..................................................................................................................... 07 1 To reprint a fax ................................................................................................................107 To change the fax reprint settings ..................................................................................107 Deleting faxes from memory .................................................................................................108 To delete faxes from memory .........................................................................................108 Using fax forwarding .............................................................................................................109 To use fax forwarding .....................................................................................................109 Making an extension telephone available to receive faxes ..................................................110 To make an extension telephone available to receive faxes .........................................110 Using fax polling .................................................................................................................... 11 1 To poll (request a fax from) another fax machine ..........................................................111 Changing the silence-detect mode .......................................................................................112 To change the silence-detect mode ...............................................................................112 Creating stamp-received faxes .............................................................................................113 To make stamp-received faxes available .......................................................................113 Setting the fax-error-correction mode ...................................................................................114 To change the error-correction setting ...........................................................................114 Changing the V.34 setting .....................................................................................................115 To change the V.34 setting .............................................................................................115 9 Scan Understanding scanning methods ........................................................................................118 Scanning from the device control panel (Windows) .............................................................119 Programming the device Scan to button ........................................................................119 Scanning to e-mail .......................................................................................................... 19 1 Scanning to a folder ........................................................................................................119 Canceling a scan job .............................................................................................................121 Scanning by using HP Director (Windows) ...........................................................................122 To view HP Director ........................................................................................................122 x ENWW Scanning from the device and HP Director (Macintosh) .......................................................123 Scanning to e-mail .......................................................................................................... 23 1 Scanning to a file ............................................................................................................124 Scanning to a software program ....................................................................................124 Using page-by-page scanning ........................................................................................125 Scanning by using TWAIN-compliant and WIA-compliant software .....................................126 Using TWAIN-compliant and WIA-compliant software ...................................................126 Scanning a photo or a book ..................................................................................................127 Scanning a photo ............................................................................................................127 Scanning a book ............................................................................................................. 27 1 Scanning by using optical character recognition (OCR) software ........................................129 Readiris ...........................................................................................................................129 Scanner resolution and color ................................................................................................130 Resolution and color guidelines .....................................................................................130 Color ...............................................................................................................................131 10 Photo Inserting a memory card .......................................................................................................134 Changing default settings .....................................................................................................135 Changing job settings ............................................................................................................136 Printing photos directly from the memory card .....................................................................137 Printing photos from a proof sheet ........................................................................................ 38 1 Printing an index ...................................................................................................................139 11 How do I? Print: How do I? .....................................................................................................................142 Print on special media, such as glossy or photo paper ..................................................143 Print on both sides of the paper .....................................................................................144 Print on envelopes and custom media sizes ..................................................................144 Change the device print settings, such as volume or print quality, in HP Toolbox ........145 Print color documents from my computer in black and white only .................................146 Network: How do I? ............................................................................................................... 47 1 Set up the device and use it on the network ..................................................................147 Set my network password ..............................................................................................149 Photo: How do I? ...................................................................................................................150 Print a particular photo from a memory card ..................................................................150 Print all the photos that are stored on a memory card ...................................................150 Enable or disable memory cards ....................................................................................150 Use a proof sheet ...........................................................................................................151 Save photos from a memory card to my computer ........................................................151 Copy: How do I? ....................................................................................................................152 Change the copy settings, such as number of copies, in HP Toolbox ...........................152 Reduce or enlarge an original ........................................................................................152 Fax: How do I? ...................................................................................................................... 53 1 Send a fax from the device ............................................................................................. 53 1 Change the fax send or receive settings, such as answer mode, in HP Toolbox ..........153 Create a fax cover page .................................................................................................154 Send a fax from my computer ........................................................................................155 Receive faxes to my computer .......................................................................................156 Set up speed dials ..........................................................................................................157 Forward received faxes to another fax number ..............................................................157 View and print previously received faxes .......................................................................158 Add or delete a contact ...................................................................................................158 Import contacts from another source ..............................................................................159 Create a new group list ...................................................................................................160 ENWW xi Create a new group list ...................................................................................................160 Change settings, such as resolution and contrast, and optimize them for each fax ......160 Scan: How do I? .................................................................................................................... 62 1 Scan from the device control panel ................................................................................162 Set up the Scan to button on the control panel ..............................................................162 Save a scan to a folder on my computer ........................................................................162 Send a scan to an e-mail message ................................................................................163 Add or edit e-mail addresses for scanning to e-mail ......................................................163 Add or edit folders for scanning to a folder ....................................................................163 Other: How do I? ................................................................................................................... 65 1 Receive toner warnings from the device at my computer ..............................................165 Receive toner warning e-mail messages from the device .............................................165 Maintain the device .........................................................................................................165 View the control-panel menu items for the device .........................................................166 Replace print cartridges ..................................................................................................166 Replace the imaging drum ..............................................................................................168 Clear jams .......................................................................................................................170 Order new supplies .........................................................................................................175 12 Managing the device and maintenance Information pages .................................................................................................................178 Demo page .....................................................................................................................178 Usage page ....................................................................................................................178 Configuration page .........................................................................................................178 Supplies Status page ......................................................................................................179 HP Toolbox ............................................................................................................................181 To view HP Toolbox .......................................................................................................181 Status tab ........................................................................................................................182 Fax tab ............................................................................................................................ 82 1 Scan to tab ......................................................................................................................182 Troubleshooting tab ........................................................................................................ 83 1 Documentation tab .........................................................................................................183 Device Settings pages .................................................................................................... 84 1 HP Toolbox links .............................................................................................................185 Other links .......................................................................................................................185 Macintosh Configure Device (Mac OS 10.2 and 10.3) .........................................................186 To view Macintosh Configure Device .............................................................................186 Embedded Web server .........................................................................................................187 Features ..........................................................................................................................187 Fax logs and reports .............................................................................................................188 Printing the fax activity log .............................................................................................. 88 1 Printing a fax call report .................................................................................................. 88 1 Setting print times for the fax call report .........................................................................189 Including the first page of each fax on the fax call report ...............................................190 Printing a phone book report ..........................................................................................190 Printing the billing-code report ........................................................................................190 Printing the block-fax list .................................................................................................190 Printing all fax reports ..................................................................................................... 91 1 Cleaning the device ...............................................................................................................192 To clean the exterior ....................................................................................................... 92 1 To clean the scanner glass .............................................................................................192 To clean the lid backing .................................................................................................. 92 1 Cleaning the paper path .................................................................................................193 Changing the automatic document feeder (ADF) .................................................................195 To change the ADF ........................................................................................................195 xii ENWW Changing the automatic document feeder (ADF) pickup roller assembly ............................197 To change the ADF pickup roller assembly ...................................................................197 Cleaning the automatic document feeder (ADF) pickup roller assembly .............................199 To clean the ADF pickup roller assembly .......................................................................199 13 Managing supplies Checking status and ordering supplies .................................................................................202 To check status and order supplies by using the control panel .....................................202 To check status and order supplies by using HP Toolbox .............................................202 Storing supplies .....................................................................................................................203 Replacing and recycling supplies ..........................................................................................204 HP policy on non-HP supplies ..............................................................................................205 Resetting the printer for non-HP supplies ......................................................................205 HP fraud hotline ....................................................................................................................206 Changing a print cartridge .....................................................................................................207 To replace a print cartridge .............................................................................................207 Changing the imaging drum .................................................................................................. 09 2 To change the imaging drum ..........................................................................................209 14 Troubleshooting Support strategy .................................................................................................................... 12 2 Troubleshooting process .......................................................................................................213 Troubleshooting checklist ...............................................................................................213 Control panel messages .......................................................................................................217 Alert and warning messages ..........................................................................................217 Critical error messages ...................................................................................................225 Clearing jams ........................................................................................................................228 Media jams occur in the device ......................................................................................228 Media jams occur in the automatic document feeder (ADF) ..........................................231 Print problems ....................................................................................................................... 34 2 Print quality problems .....................................................................................................234 Media-handling problems ...............................................................................................243 Performance problems ...................................................................................................245 Scan problems ......................................................................................................................247 Solving scanned image problems ..................................................................................247 Scan quality problems ....................................................................................................249 Copy problems ...................................................................................................................... 51 2 Preventing problems .......................................................................................................251 Image problems .............................................................................................................. 51 2 Media-handling problems ...............................................................................................252 Performance problems ...................................................................................................254 Fax problems ........................................................................................................................256 Problems receiving faxes ...............................................................................................256 Problems sending faxes .................................................................................................259 Voice call problems ........................................................................................................261 Media-handling problems ...............................................................................................261 Performance problems ...................................................................................................263 Memory card problems .........................................................................................................264 Missing or wrong files .....................................................................................................264 Index page not printing ...................................................................................................264 Proof sheet not printing ..................................................................................................264 Proof sheet not scanning ................................................................................................ 65 2 Issues with photo printing ...............................................................................................265 Troubleshooting tools ............................................................................................................268 Device pages and reports ...............................................................................................268 ENWW xiii Fax reports ......................................................................................................................268 HP Toolbox ..................................................................................................................... 70 2 Service menu ..................................................................................................................270 The device control panel display has black lines or dots, or becomes blank ................272 Appendix A Accessories and ordering information Supplies .................................................................................................................................274 Memory .................................................................................................................................275 Cable and interface accessories ........................................................................................... 76 2 Paper-handling accessories ..................................................................................................277 Paper and other print media .................................................................................................278 User-replaceable parts ..........................................................................................................279 Supplementary documentation .............................................................................................280 Appendix B Service and support Hewlett-Packard limited warranty statement ........................................................................281 Print Cartridge and Imaging Drum Limited Warranty Statement ..........................................283 Color LaserJet Image Fuser Kit and Image Transfer Kit Limited Warranty Statement ........284 Availability of support and service .........................................................................................285 HP maintenance agreements ...............................................................................................285 Onsite service agreements ............................................................................................. 85 2 Appendix C Device specifications Appendix D Regulatory information Introduction ............................................................................................................................289 Telephone Consumer Protection Act (United States) ...........................................................290 IC CS-03 requirements .........................................................................................................291 EU statement for telecom operation .....................................................................................292 New Zealand telecom statements .........................................................................................293 Environmental Product Stewardship program ......................................................................294 Ozone production ...........................................................................................................294 Energy consumption ....................................................................................................... 94 2 HP LaserJet printing supplies .........................................................................................294 Nederlands .....................................................................................................................295 Taiwan ............................................................................................................................296 Declaration of conformity ......................................................................................................297 Declaration of conformity ......................................................................................................298 Country-/region-specific safety statements ...........................................................................299 Laser safety statement ...................................................................................................299 Canadian DOC statement ..............................................................................................299 Korean EMI statement .................................................................................................... 99 2 Finnish laser statement ..................................................................................................300 Glossary Index xiv ENWW 1 Device basics This section provides information about the following topics: Quick access to device information Device configurations Device features Device parts ENWW 1 Quick access to device information User guide links Device parts Control panel Troubleshooting Where to look for more information Several references are available for use with this device. See http://www.hp.com/support/ clj2800series. Setting up the device Getting started guide (printed)--Provides step-by-step instructions for installing and setting up the device. This guide comes in the box with your device. hp color LaserJet 1550·2550 series Animated getting started guide--Provides step-by-step instructions for installing and setting up the device. This guide is available on the CD-ROM that came with the device. Accessory and supplies installation guides--These guides provide step-by-step instructions for installing the device accessories and supplies. c9704a Using the device User guide--Contains detailed information for using the device and troubleshooting problems. This guide is available on the CD-ROM that came with the device. It is also available through the HP Toolbox software. 2 Chapter 1 Device basics ENWW A Web-based (HTML) user guide is also available. Go to http://www.hp.com/support/ clj2800series. After connecting, select Manuals. Online Help--Contains information about device options that are available from within the printer drivers. To view a Help file, open the online Help through the printer driver. ENWW Quick access to device information 3 Device configurations The device is available in the following configurations. HP Color LaserJet 2820 all-in-one The HP Color LaserJet 2820 all-in-one printer, scanner, copier is a four-color laser printer that prints letter-size pages up to 20 pages per minute (ppm) in black-and-white, A4-size pages up to 19 ppm, and it prints letter/A4-size pages up to 4 ppm in color. It includes a PCL 6 printer driver and has HP postscript level 3 emulation. Trays. The device comes with a multipurpose tray (tray 1) that holds up to 125 sheets of various print media or 10 envelopes. Print cartridges. This model comes standard with color print cartridges (cyan, yellow, and magenta) that can print up to 2,000 pages at 5% coverage. It comes with a black print cartridge that can print up to 5,000 pages at 5% coverage. (A typical business letter has 5% coverage.) Connectivity. The device provides a Hi-Speed universal serial bus (USB) 2.0 port and a port for connecting to a 10/100Base-T network. Memory. The device comes standard with a 96-megabyte (MB) random access memory (RAM). Paper handling. The device comes with a flatbed scanner and a 50-page automatic document feeder (ADF). Expandability. The device has one available DIMM slot for memory expansion and additional font support. The memory is expandable to 224 MB. HP Color LaserJet 2830 all-in-one The HP Color LaserJet 2830 all-in-one printer, scanner, fax, copier has the same features as the HP Color LaserJet 2820 all-in-one, and it includes a V.34 fax modem and 4-MB flash fax storage memory. Also, this model comes standard with high-capacity color print cartridges that can print up to 4,000 pages at 5% coverage. 4 Chapter 1 Device basics ENWW HP Color LaserJet 2840 all-in-one The HP Color LaserJet 2840 all-in-one printer, scanner, fax, copier has the same features as the HP Color LaserJet 2830 all-in-one, including high-capacity color print cartridges that can print up to 4,000 pages at 5% coverage, and it includes a 250-sheet tray (tray 2) for standard sizes. This model features rated memory-card slots as well. ENWW Device configurations 5 Device features Feature Color printing HP Color LaserJet 2820/2830/2840 all-in-one Provides laser printing in full color by using the four process colors: cyan, magenta, yellow, and black (CMYK). For more information, see Printing with color. Copy Provides full-color copying from letter/A4sized scanner glass. Includes automatic document feeder (ADF) that allows faster, more efficient copy jobs with multiple-page documents. For more information, see Copy. Fax The HP Color LaserJet 2830/2840 all-in-one models include full-functionality fax capabilities with a V.34 fax, including a phone book, fax polling, and delayed-fax features. For more information, see Fax. Scan Provides 1200 pixels per inch (ppi), 24-bit full-color scanning from letter/A4-sized scanner glass. Includes automatic document feeder (ADF) that allows faster, more efficient scan jobs with multiple-page documents. For more information, see Scan. Fast print speed Prints in black on letter-size paper up to 20 ppm and on A4-size paper up to 19 ppm. Prints in color on A4/letter up to 4 ppm. True 600 by 600 dots per inch (dpi) with Image Ret 2400 text and graphics. Adjustable settings to optimize print quality. The HP UltraPrecise print cartridge has a finer toner formulation that provides sharper text and graphics. Fast printing performance, built-in Intellifont and TrueType scaling technologies, and advanced imaging capabilities are benefits of the PCL 6 printer language. The device automatically determines and switches to the appropriate printer language (such as PS or PCL 6) for the print job. Hi-Speed USB 2.0 port (not supported for Windows NT). 10/100 ethernet (RJ45) network port. Excellent print quality Printer driver features Automatic language-switching Interface connections 6 Chapter 1 Device basics ENWW Feature Networking HP Color LaserJet 2820/2830/2840 all-in-one TCP/IP LPD 9100 Memory card slot (HP Color LaserJet 2840 allin-one only) The device can read the following memory-card types: CompactFlash Ultra CompactFlash Smart Media Memory Stick Secure Digital Multi Media Card XD Card For more information, see Photo. Enhanced memory and memory expansion The device comes with 96 MB of memory and can be expanded to 224 MB by using the DIMM slot. Most documents can be printed with the standard amount of memory with the aid of Memory Enhancement technology (MEt). MEt automatically compresses data, virtually doubling the device memory and accommodating more complex printing with available memory. The device automatically conserves electricity by substantially reducing power consumption when it is not printing. As an ENERGY STAR® partner, HewlettPackard Company has determined that this product meets ENERGY STAR® guidelines for energy efficiency. ENERGY STAR® is a U.S. registered service mark of the United States Environmental Protection Agency. N-up printing (printing more than one page on a sheet) and two-sided printing using manual duplexing saves paper. See Printing multiple pages on one sheet of paper (N-up printing) and Printing on both sides (duplexing manually). A Supplies Status page with print cartridge and imaging drum gauges that show the supply levels that remain. For HP supplies only. No-shake cartridge design. Authentication for HP print cartridges. Enabled supplies-ordering capability. Energy savings Economical printing Supplies ENWW Device features 7 Feature Accessibility HP Color LaserJet 2820/2830/2840 all-in-one Online user guide that is compatible with text screen-readers. Print cartridges and the imaging drum can be installed and removed by using one hand. All doors and covers can be opened by using one hand. 8 Chapter 1 Device basics ENWW Device parts Before using the device, familiarize yourself with the parts of the device. Front view 1 2 3 4 5 6 7 power switch top (face-down) output bin control panel scanner release button memory card slots (HP Color LaserJet 2840 all-in-one only) tray 1 tray 2 (included with the HP Color LaserJet 2840 all-in-one only) Back view 8 9 10 11 12 13 14 15 16 DIMM door fax ports (HP Color LaserJet 2830/2840 all-in-one models only) Hi-Speed USB 2.0 port network port ADF output bin ADF input tray rear (face-up) output door power connector tray 2 paper-length adjustment control ENWW Device parts 9 Interface ports The device has two interface ports: a 10/100Base-T (RJ-45) network port and a Hi-Speed USB 2.0 port. The HP Color LaserJet 2830/2840 all-in-one models also have fax ports. 1 2 3 network port Hi-Speed USB 2.0 port fax ports (HP Color LaserJet 2830/2840 all-in-one models only) 10 Chapter 1 Device basics ENWW Control panel Use the following illustrations to identify the device control-panel components for your device. HP Color LaserJet 2820 all-in-one printer, scanner, copier 1 Alphanumeric buttons. Use the alphanumeric buttons to type data into the device control-panel display and dial telephone numbers for faxing. For information about using alphanumeric key characters, see Fax. Menu and cancel controls. Use these controls to select menu options, determine the device status, and cancel the current job. Copy controls. Use these controls to change commonly used default settings and to start copying. For instructions about copying, see Copy. Scan controls. Use these controls to scan to e-mail or to a folder. For instructions about scanning, see Scan. 2 3 4 HP Color LaserJet 2830 all-in-one printer, scanner, fax, copier 1 2 Fax controls. Use the fax controls to change commonly used fax settings. For information about using the fax controls, see Fax. Alphanumeric buttons. Use the alphanumeric buttons to type data into the device control-panel display and dial telephone numbers for faxing. For information about using alphanumeric key characters, see Fax. Menu and cancel controls. Use these controls to select menu options, determine the device status, and cancel the current job. Copy controls. Use these controls to change commonly used default settings and to start copying. For instructions about copying, see Copy. Scan controls. Use these controls to scan to e-mail or to a folder. For instructions about scanning, see Scan. 3 4 5 HP Color LaserJet 2840 all-in-one printer, scanner, fax, copier 1 2 Fax controls. Use the fax controls to change commonly used fax settings. For information about using the fax controls, see Fax. Alphanumeric buttons. Use the alphanumeric buttons to type data into the device control-panel display and dial telephone numbers for faxing. For information about using alphanumeric key characters, see Fax. Menu and cancel controls. Use these controls to select menu options, determine the device status, and cancel the current job. Copy controls. Use these controls to change commonly used default settings and to start copying. For instructions about copying, see Copy. Photo and scan controls. Use these controls to print photos from a memory card, or to scan to email or to a folder. For instructions about using memory cards, see Photo. For instructions about scanning, see Scan. 3 4 5 ENWW Device parts 11 12 Chapter 1 Device basics ENWW 2 Software This section provides information about the following topics: Printer drivers Uninstalling the printing software ENWW 13 Printer drivers Software and supported operating systems For easy device setup and access to the full range of device features, HP strongly recommends that you install the software that is provided. Not all software is available in all languages. See the getting started guide for installation instructions, and see the Readme file for the latest software information. The most recent drivers, additional drivers, and other software are available from the Internet and other sources. If you do not have access to the Internet, see Service and support. The device supports the following operating systems: Microsoft® Windows® 98 SE, Windows 2000, Windows Millennium Edition (Me), and Windows XP (32-bit) Windows NT 4.0 and Windows XP (64-bit): driver only, other device software is not available Macintosh OS 9.2.2 and OS 10.2 and 10.3 UNIX®, Linux, and OS/2 (limited functionality) Windows Server 2003 (printer driver, only from Web) The following tables list the software that is available for your operating system. Full software installation is available only for Windows 2000 and Windows XP systems that meet the recommended system requirements. For more information about software installation, see Software installation. HP Color LaserJet 2820/2830/2840 all-in-one software Feature Windows Installer PCL 6 printer driver PS printer driver Scanning software HP Toolbox software Macintosh Installer Windows 2000, XP1 Windows 98 SE, ME Windows NT Macintosh OS 9.2.2 Macintosh OS 10.2, 10.3 UNIX®, Linux OS/2 14 Chapter 2 Software ENWW HP Color LaserJet 2820/2830/2840 all-in-one software (continued) Feature Fax software - HP Color LaserJet 2830/2840 allin-one models only Storage driver (memory card) HP Color LaserJet 2840 all-inone only Device Configuration Utility HP Director HP Image Zone HP Document Viewer Macintosh PostScript printer description (PPD) and printer dialog extensions (PDE) IBM drivers Model scripts 1 2 3 2 Windows 2000, XP1 Windows 98 SE, ME Windows NT Macintosh OS 9.2.2 Macintosh OS 10.2, 10.3 UNIX®, Linux OS/2 The 64-bit version of Windows XP supports printer drivers only. Available on the HP website. 3 Available on the HP website. Not specific to this device. Software tips The following are some tips for working with the device software. How do I gain access to the device features? The device features are available in the printer driver. Some features such as custom paper sizes and page orientation might also be available in the program you are using to create a file. Change settings in the program, if possible, because changes that are made in the program override changes that are made in the printer driver. ENWW Printer drivers 15 Gain access to advanced device features through the printer driver (or the Print dialog box for Macintosh operating systems). To open a Windows print driver, complete the following steps: 1. On the Windows taskbar, click Start, click Settings, and then click Printers. In Windows XP, click Start, and then click Printers and Faxes. A dialog box opens. 2. Right-click the driver you want to open, and then select Printing Preferences. The driver opens and allows you to make changes. A number of device features and functions are also accessible through HP Toolbox (not available for Macintosh). For more information about HP Toolbox, see the HP Toolbox online Help. The device CD-ROMs include the HP Scanning software. For more information about the HP Scanning software, see the software online Help. How do I get the latest printing software? When you want to check for and install upgrades to the software, you can download drivers from the World Wide Web or HP's file transfer protocol (FTP) servers. To download drivers 1. Go to http://www.hp.com. Click the support & drivers block. 2. Type color laserjet 2800 as the product name. The Web page for the drivers might be in English, but you can download the drivers themselves in several languages. If you do not have Internet access, contact HP Customer Care. See Service and support or the flyer that came in the device box. See the Readme file for additional release information. What other software is available? The device CD-ROMs include the HP Scanning software. See the Readme file that is provided on the HP Color LaserJet 2820/2830/2840 all-in-one CD-ROMs for additional included software and for supported languages. Software for Windows When you install the software for Windows, you can directly connect the device to a computer by using a USB cable, or you can connect the device to the network by using the internal print server. See the getting started guide for installation instructions, and see the Readme file for the latest software information. The following software is available to all users of the device, whether you connected the device directly to a computer by using a USB cable, or whether you connected the device to the network by using a print server. Printer drivers A printer driver is a software component that provides access to device features and provides the means for the computer to communicate with the device. For help using your printer driver, see Using Help. 16 Chapter 2 Software ENWW Select a printer driver based on the way you use the device. Use the PCL 6 printer driver to take full advantage of the device features. Use the PostScript (PS) printer driver for compatibility with PS needs. Certain device features are not available in this printer driver. The device automatically switches between HP postscript level 3 emulation and PCL printer languages depending on the driver you have selected. Using Help The printer driver has Help dialog boxes that can be activated from the Help button in the printer driver, the F1 key on the computer keyboard, or the question mark symbol (?) in the upper-right corner of the printer driver. These Help dialog boxes give detailed information about the specific printer driver. Help for the printer driver is separate from the Help for your program. Software for Macintosh For Mac 9.2.2, the Apple LaserWriter 8 driver must be installed to use the PPD file. Use the Apple LaserWriter 8 driver that came with your Macintosh. For Mac OS 10.2 and 10.3, use Print Center to print. The device includes the following software for Macintosh computers. HP Director HP Director is a software application that is used when working with documents. When the document is loaded into the automatic document feeder (ADF) and the computer is connected directly to the device, HP Director appears on the computer screen to initiate faxing, scanning, or changing settings on the device via the Macintosh Configure Device application. Also included is the HP all-in-one Setup Assistant, which sets up the fax and print queues. PPDs (Mac OS 9.2.2) PPDs, in combination with the LaserWriter driver, provide access to the printer features and allow the computer to communicate with the device. An installation program for the PPDs is provided on the HP Color LaserJet 2820/2830/2840 all-in-one CD-ROM for Macintosh. PDEs (Mac OS 10.2 and 10.3) PDEs are code plug-ins that provide access to device features, such as information about the number of copies, two-sided printing, and quality settings. An installation program for the PDEs and other software is provided on the HP Color LaserJet 2820/2830/2840 all-in-one CD-ROM for Macintosh. HP Toolbox You must perform a complete software installation to use HP Toolbox. HP Toolbox provides links to device status information and help information, such as this user guide, and tools for diagnosing and solving problems. See Managing supplies for more information. ENWW Printer drivers 17 Note For Macintosh computers, HP Toolbox is not supported. Embedded Web server (EWS) The EWS is a Web-based interface that provides simple access to device status and device configurations, including network configurations and Smart Printing Supplies (SPS) functionality. You can gain access to the EWS through the network connection to the device. Type the device IP address in a Web browser to display the device EWS homepage in the browser. From the homepage, you can use the tabs and left navigation menu to check the status of the device, configure the device, or check the status of the supplies. Supported browsers include: Internet Explorer 5.0 or later Netscape Navigator 4.75 or later Opera 6.05 or later Safari 1.2 or later Software installation If your computer meets the recommended minimum requirements, you have two options when installing the software from the CD-ROMs that came with the device. Typical installation Note This option is not available if your computer does not meet the minimum requirements. For more information about the minimum requirements, see the box in which the device was packed. 18 Chapter 2 Software ENWW This is the recommended installation option. Select this option to install the software needed to print and scan from your computer, plus the following programs: HP Toolbox: This program lets you easily monitor and set up the device settings from your computer, and it offers device Help and troubleshooting. With HP Toolbox, you have desktop access to the device fax phone book and logs. For more information about HP Toolbox, see the HP Toolbox online Help after you have installed the software. HP Image Zone: This program lets you view, manage, and edit images, it lets you load images directly from a camera or memory card, and it helps you share those images with others. It also includes programs for scanning and for producing creative projects, such as brochures and flyers. For more information about HP Image Zone, see the HP Image Zone online Help after you have installed the software. HP Document Viewer: This program lets you view and annotate PDF and TIFF files, and it lets you export documents to other software programs. It also includes optical character recognition (OCR) software that lets you scan paper documents and convert them into electronic documents that can be edited. For more information about HP Document Viewer, see the HP Document Viewer online Help after you have installed the software. Minimum installation Windows 98 SE and Windows ME operating systems, as well as systems with insufficient memory, must perform a minimum installation to ensure that your computer continues to operate at optimal levels. This procedure installs the software necessary to print and scan from your computer. You will not be able to scan from the device, however. For the HP Color LaserJet 2840 all-in-one printer, scanner, fax, copier, the minimum installation also allows you to view memory cards in the device from Windows Explorer. ENWW Printer drivers 19 Uninstalling the printing software Uninstall software by using the following directions for your operating system. Using Add or Remove Programs to uninstall Use the Add or Remove Programs method in Windows to remove the device software. This method does not require you to have the software CD. 1. Click Start, point to Settings, and click Control Panel. In Windows XP, click Start, and then click Control Panel 2. Double-click Add or Remove Programs. 3. Scroll through the list of software programs and click HP Color LaserJet 2820/2830/2840 all-in-one. 4. Click Remove. Uninstalling software for Macintosh To remove the printing software from your Macintosh, open the Finder, navigate to Applications/HP LaserJet aio/HP Uninstaller, and then run the application. 20 Chapter 2 Software ENWW 3 Media specifications This section contains information about specifications for the quality of media, guidelines for media usage, and guidelines for media storage. General guidelines Supported media weights and sizes Printing and storage environment ENWW 21 General guidelines Some media might meet all of the guidelines in this manual and still not produce satisfactory results. This problem might be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Hewlett-Packard has no control. Before purchasing large quantities of print media, always test a sample and make sure that the print media meets the requirements specified in this user guide and in the HP LaserJet Printer Family Print Media Guide, which you can view on the Web at http://www.hp.com/ support/ljpaperguide. For ordering information, see Accessories and ordering information. CAUTION Using media that does not meet HP specifications can cause problems for the printer, requiring repair. This repair is not covered by the Hewlett-Packard warranty or service agreements. This printer accepts a variety of media, such as cut-sheet paper (including up to 100 percent recycled-fiber-content paper), envelopes, labels, transparencies, glossy paper, HP LaserJet Tough paper, and custom-size paper. Properties such as weight, composition, grain, and moisture content are important factors affecting printer performance and output quality. Media that does not meet the guidelines outlined in this manual can cause the following problems: Poor print quality Increased jams Premature wear on the device, requiring repair 22 Chapter 3 Media specifications ENWW Supported media weights and sizes For optimum results, use conventional 75 to 90 g/m2 (20 to 24 lb) photocopy paper. Verify that the paper is of good quality and is free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, curls, and bent edges. Note The device supports a wide range of standard and custom sizes of print media. The capacity of trays and bins can vary depending on media weight and thickness and environmental conditions. Use only transparencies that are designed for use with HP color LaserJet printers. Inkjet and monochrome transparencies are not supported for this device. Tray 1 specifications Media Paper Dimensions1 Minimum: 76 by 127 mm (3 by 5 inches) Maximum: 216 by 356 mm (8.5 by 14 inches) Glossy paper HP Cover paper3 Transparencies and opaque film Labels4 Envelopes 1 Weight 60 to 177 g/m2 (16 to 47 lb) Capacity2 Up to 125 sheets of 75 g/m2 (20 lb) paper Same as the preceding listed minimum and maximum sizes. 75 to 120 g/m2 (20 to 32 lb) 203 g/m2 (75 lb cover) Thickness: 0.10 to 0.13 mm (3.9 to 5.1 mils) Thickness: up to 0.23 mm (up to 9 mils) Up to 90 g/m2 (16 to 24 lb) Maximum stack height: 12 mm (0.47 inches) 50 (typically) 50 (typically) 50 (typically) Up to 10 The printer supports a wide range of standard and custom sizes of print media. Check the printer driver for supported sizes. 2 Capacity can vary depending on media weight and thickness, and environmental conditions. 3 Hewlett-Packard does not guarantee results when printing with other types of heavy paper. 4 Smoothness: 100 to 250 (Sheffield). ENWW Supported media weights and sizes 23 Optional tray 2 specifications Media Letter A4 A5 B5 (ISO) B5 (JIS) Executive Legal 8.5 by 13 inches 1 Dimensions1 216 by 279 mm (8.5 by 11 inches) 210 by 297 mm (8.3 by 11.7 inches) 148 by 210 mm (5.8 by 8.3 inches) 176 by 250 mm (6.9 by 9.9 inches) 182 by 257 mm (7.2 by 10 inches) 191 by 267 mm (7.3 by 10.5 inches) 216 by 356 mm (8.5 by 14 inches) 216 by 330 mm (8.5 by 13 inches) Weight 60 to 105 g/m2 (16 to 28 lb) Capacity2 250 sheets of 75 g/m2 (20 lb) paper The printer supports a wide range of standard and custom sizes of print media. Check the printer driver for supported sizes. 2 Capacity can vary depending on the media weight and thickness, and environmental conditions. Automatic document feeder (ADF) paper sizes Media Minimum-size paper Maximum-size paper Dimensions 127 by 127 mm (5 by 5 in) 216 by 381 mm (8.5 by 15 in) Weight or thickness 60 to 90 g/m2(16 to 24 lb bond) 60 to 90 g/m2(16 to 24 lb bond) Capacity 50 sheets (75 g/m2; 20 lb bond) 50 sheets (75 g/m2; 20 lb bond) Note Use the flatbed scanner for faxing (HP Color LaserJet 2830/2840 all-in-one models only), copying, and scanning if the original is fragile, thin, thick, too small for the ADF, or a photograph. Also use the flatbed scanner to employ the "fit to page" feature for copying. The flatbed scanner provides the best fax, copy, and scan resolution. 24 Chapter 3 Media specifications ENWW Printing and storage environment Ideally, the printing and media-storage environment should be at or near room temperature, and not too dry or too humid. Remember that paper absorbs and loses moisture rapidly. Heat works with humidity to damage paper. Heat causes the moisture in paper to evaporate, while cold causes it to condense on the sheets. Heating systems and air conditioners remove most of the humidity from a room. As paper is opened and used, it loses moisture, causing streaks and smudging. Humid weather or water coolers can cause the humidity to increase in a room. As paper is opened and used it absorbs any excess moisture, causing light print and dropouts. Also, as paper loses and gains moisture it can distort. This issue can cause jams. As a result, paper storage and handling are as important as the paper-making process itself. Paper storage environmental conditions directly affect the feed operation and print quality. Care should be taken not to purchase more paper than can be easily used in a short time (about three months). Paper stored for long periods can experience heat and moisture extremes, which can cause damage. Planning is important to prevent damage to a large supply of paper. Unopened paper in sealed reams can remain stable for several months before use. Opened packages of paper have more potential for environmental damage, especially if they are not wrapped with a moisture-proof barrier. The media-storage environment should be properly maintained to ensure optimum device performance. The required condition is 20° to 24°C (68° to 75°F), with a relative humidity of 45% to 55%. The following guidelines are helpful when evaluating the paper's storage environment: Print media should be stored at or near room temperature. The air should not be too dry or too humid. The best way to store an opened ream of paper is to rewrap it tightly in its moistureproof wrapping. If the device environment is subject to extremes, unwrap only the amount of paper to be used during the day's operation to prevent unwanted moisture changes. Avoid storing paper and print media near heating and air conditioning vents or near windows and doors that are frequently open. ENWW Printing and storage environment 25 26 Chapter 3 Media specifications ENWW 4 Using the device This section provides information about using the HP Color LaserJet 2820/2830/2840 all-inone. Loading trays Using the device control panel ENWW 27 Loading trays Load special print media, such as envelopes, labels, and transparencies, in tray 1 only. Note Because tray 2 is not included for all models, it is referred to as optional tray 2 in this documentation. Loading tray 1 Tray 1 (the multipurpose tray) holds up to 125 sheets of paper or other print media, or it holds up to 10 envelopes. CAUTION Avoid adding print media to tray 1 while the printer is printing, or jams can occur. Do not fan paper before loading it into trays, and avoid overloading trays. To load tray 1 1. Open tray 1. 2. Slide out the tray extender. If the print media being loaded is longer than 23 cm (9 inches), also open the additional tray extender. 3. Slide the media-width guides slightly wider than the print media. 4. Place print media into the tray with the side to be printed upon face-up, and the top, short edge in first. Note If you are manually duplexing, see Printing on both sides (duplexing manually) for loading instructions. 28 Chapter 4 Using the device ENWW 5. Slide the media-width guides inward until they lightly touch the print media stack on both sides without bending it. Make sure that the print media fits under the tabs on the mediawidth guides. CAUTION Wait for the printer to finish printing before closing tray 1. Closing the tray before the printer finishes can cause jams. 6. On the back of the printer, lower the rear output door if you are printing on special media, such as labels, envelopes, or heavy or light paper, to prevent curl. CAUTION Remove each page as it exits the device to avoid a jam error message. Loading optional tray 2 Paper includes average-weight letterhead and prepunched paper. For additional information about letterhead and prepunched paper, see Printing on special media. CAUTION Print on special print media such as labels and transparencies from tray 1 only. Printing on special print media from optional tray 2 can cause jams. Do not fan paper before loading it into trays, and avoid overloading trays. To load optional tray 2 1. Pull optional tray 2 out of the printer and remove any paper. 2. Move the media-width guides to match the size of paper that you are loading. Optional tray 2 accepts several standard paper sizes. ENWW Loading trays 29 3. Extend the paper-length adjustment control at the rear of the tray until the arrow on the markings on the tray points to the size that you are loading. 4. Load the paper. If this is special paper such as letterhead, load it with the side to be printed upon face-down and the top edge toward the front of the tray. Note If you are duplexing manually, see Printing on both sides (duplexing manually) for loading instructions. 5. Make sure that the stack of paper is flat in the tray at all four corners, and keep it below the height tabs on the media-length guide in the rear of the tray. Push down on the metal media-lift plate to lock it into place. 6. Slide the tray into the printer. If you set the rear of the tray to one of the longer sizes, the back of the tray will protrude from the back of the printer. Loading documents to scan Use these instructions to load originals into your device for scanning. For the best quality scans, use the flatbed scanner. To load originals onto the flatbed scanner 1. Make sure that the automatic document feeder (ADF) contains no media. 2. Lift the flatbed scanner cover. 3. Place the original document face-down on the flatbed scanner with the upper-left corner of the document at the lower-right corner of the glass. 4. Gently close the lid. The document is ready to be scanned. CAUTION To prevent damaging the device, do not allow the scanner lid to fall onto the flatbed scanner surface. Always close the scanner lid when the device is not in use. 30 Chapter 4 Using the device ENWW To load originals into the automatic document feeder (ADF) Note The ADF capacity is up to 50 sheets of 75 g/m2 (20 lb) media. The minimum size for media in the ADF is 127 by 127 mm (5 by 5 inches). For smaller sizes, use the flatbed scanner. The maximum size for media in the ADF is 216 by 381 mm (8.5 by 15 inches). 1. Make sure that the flatbed scanner contains no media. 2. Close the flatbed scanner cover and put the top end of the stack of originals into the ADF input tray, with the media stack face-up and the first page to be copied on top of the stack. CAUTION To prevent damaging the device, do not use an original that contains correction tape, correction fluid, paper clips, or staples. Also, do not load photographs, small originals, or fragile originals into the ADF. 3. Slide the stack into the ADF until it does not move any farther. The control panel displays the message Document Loaded. 4. Adjust the media guides until they are snug against the media. 5. The document is now ready to be copied. ENWW Loading trays 31 Using the device control panel You can configure settings at the device control panel. Changing the device control-panel display language Use this procedure to print reports or to display messages on the device control-panel display in a language other than the default for your country/region. To change the device control-panel display language 1. Press MENU. 2. Use the < or the > button to select System setup, and then press ENTER. 3. Use the < or the > button to select Language, and then press ENTER. 4. Use the < or the > button to select the language that you want. 5. Press ENTER to save your selection. The device automatically restarts. Changing the default media size Media settings should be set to the size and type of media that you usually load in the media input tray. The device uses these settings for copying, printing reports, printing faxes (HP Color LaserJet 2830/2840 all-in-one models only), and determining autoreduction sizes for incoming faxes (HP Color LaserJet 2830/2840 all-in-one models only), printing proof sheets (HP Color LaserJet 2840 all-in-one only), and index prints (HP Color LaserJet 2840 all-in-one only). To change the default media size 1. Press MENU. 2. Use the < or the > button to select System setup, and then press ENTER. 3. Use the < or the > button to select Paper setup, and then press ENTER. 4. Use the < or the > button to select Def. paper size, and then press ENTER. 5. Use the < or the > button to select the paper size that you want to select. 6. Press ENTER to save your selection. To change the default media type 1. Press MENU. 2. Use the < or the > button to select System setup, and then press ENTER. 3. Use the < or the > button to select Paper setup, and then press ENTER. 4. Use the < or the > button to select Def. paper type, and then press ENTER. 5. Use the < or the > button to select the paper size that you want to select. 6. Press ENTER to save your selection. 32 Chapter 4 Using the device ENWW Changing the default paper tray configuration The default tray configurations (size and type) are set to Any, which means that any type and any size of supported media can be printed from that tray. Configure your trays for the size and type using the following instructions only if you regularly need to print on a specific size and type of media. To change the default paper tray size 1. Press MENU. 2. Use the < or the > button to select System setup, and then press ENTER. 3. Use the < or the > button to select Paper setup, and then press ENTER. 4. Use the < or the > button to select Tray 1 (or optional tray 2), and then press ENTER. 5. Use the < or the > button to select Paper size, and then press ENTER. 6. Use the < or the > button to select the paper size that you want to select. 7. Press ENTER to save your selection. To change the default paper tray type 1. Press MENU. 2. Use the < or the > button to select System setup, and then press ENTER. 3. Use the < or the > button to select Paper setup, and then press ENTER. 4. Use the < or the > button to select Tray 1 (or optional tray 2), and then press ENTER. 5. Use the < or the > button to select Paper type, and then press ENTER. 6. Use the < or the > button to select the paper type that you want to select. 7. Press ENTER to save your selection. Using the device volume controls You can control the volume of the following sounds: The alarm sound that the device emits when it requires attention, such as when the device door is open. The beeps that are emitted when you press the device control-panel buttons. The phone line sounds for outgoing faxes (HP Color LaserJet 2830/2840 all-in-one models only). The ring volume for incoming faxes (HP Color LaserJet 2830/2840 all-in-one models only). ENWW Using the device control panel 33 To change the alarm volume The alarm sounds when the device is presenting an alert or critical error message. The alarm duration length is either one or three seconds, depending on the type of error. 1. Press MENU. 2. Use the < or the > button to select System setup, and then press ENTER. 3. Use the < or the > button to select Volume settings, and then press ENTER. 4. Press ENTER to select Alarm volume. 5. Use the < or the > button to select Off, Soft, Medium, or Loud. 6. Press ENTER to save your selection. Note The factory-set default for the alarm volume is Soft. To change the volume for the fax This setting determines the volume of various fax sounds that occur when the device is sending or receiving fax jobs. 1. Press VOLUME. 2. Use the < or the > button to select Off, Soft, Medium, or Loud. 3. Press ENTER to save your selection. Note The factory-set default is Soft. To change the ring volume of the fax The fax ring sounds when the device is initially sending or receiving a call. The ring duration length depends on the local telecom ring-pattern length. 1. Press MENU. 2. Use the < or the > button to select System setup, and then press ENTER. 3. Use the < or the > button to select Volume settings, and then press ENTER. 4. Press the < or the > button once to select Ring volume, and then press ENTER. 5. Use the < or the > button to select Off, Soft, Medium, or Loud. 6. Press ENTER to save your selection. Note The factory-set default is Soft. 34 Chapter 4 Using the device ENWW