® HP LaserJet 6L Pro Printer User Guide English Bahasa Indonesia Thank you for your purchase. Along with your product, you receive a variety of support services from Hewlett-Packard. Our goal is to give you the results you need, quickly and professionally. Obtaining Software Utilities and Electronic Information: Asia-Pacific Countries (65) 740 4477 (Asia Rim). Monday through Friday from 08:30 to 17:30 (Singapore time) HP Support Assistant CD-ROM This support tool offers a comprehensive online information system designed to provide technical and product information on HP products. To subscribe to this quarterly service call (65) 740 4477, Monday through Friday from 08:30 to 17:30 (Singapore time). World Wide Web URL: Printer drivers, updated HP printer software, product and support information may be obtained from http://www.hp.com/country/us/eng/ othercountrieswel.html, or http://www.hp.com/ cpso_support/guide/psd/cscap.html, or http:// www.hp.com/cpso_support/guide/psd/crcap.html Online Services: for 24-hour access to information over your modem, we suggest these services. Customer Support Options In addition to the phone numbers listed below, appendix A, "Warranty and Support Information," contains sales and service addresses and phone numbers. In-Country Support Numbers If you require support after your warranty has expired or additional product repair services, or if your country is not listed below, please refer to the Worldwide sales and services offices in appendix A. China (86 10) 6564-3888 (86 10) 6564-5959 India (91 11) 682-6000 (91 11) 682-6035 Indonesia (62 21) 350-3408 Australia 61 3 8877-8000 HP LaserJet 6L Pro Printer User Guide Copyright and License © Copyright Hewlett-Packard Company 2001 All Rights Reserved. Except as allowed by copyright laws herein, reproduction, adaptation, or translation without prior written permission is prohibited. A user of the Hewlett-Packard printer associated with this user guide is granted a license to: a) print hard copies of this user guide for PERSONAL, INTERNAL, or COMPANY use subject to the restriction not to sell, re-sell or otherwise distribute the hard copies; and b) place an electronic copy of this user guide on a network server provided access to the electronic copy is limited to PERSONAL, INTERNAL users of the Hewlett-Packard printer associated with this user guide. Publication number C8060-90929 First Edition, January 2001 of merchantability and fitness for a particular purpose. HewlettPackard shall not be liable for errors contained herein or for incidental or consequential damage in connection with the furnishing, performance, or use of this manual. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: · Reorient or relocate the receiving antenna. · Increase separation between equipment and receiver. · Connect equipment to an outlet on a circuit different from that to which the receiver is connected. Consult your dealer or an experienced radio/TV technician. Note: Any changes or modifications to the printer not expressly approved by HP could void the user's authority to operate this equipment. Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules. Material Safety Data Sheet (MSDS) The Toner Material Safety Data Sheet (MSDS) can be obtained on the internet. International customers should refer to "Hewlett-Packard Services" at the front of this manual for appropriate numbers and information. FCC Regulations This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy, and if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. Documentation Warranty Statement The information contained in this document is subject to change without notice. HewlettPackard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties Trademark Credits Microsoft®, Windows®, and MS-DOS® are U.S. registered trademarks of Microsoft Corporation. ENERGY STAR is a U.S. registered service mark of the U.S. EPA. Contents 1 Setup Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Identifying the printer's parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Installing the toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9 Connecting printer's cable and cord . . . . . . . . . . . . . . . . . . . . . . .11 Using generic power strips and adapters . . . . . . . . . . . . . . . . . . .12 Attaching the label to the printer . . . . . . . . . . . . . . . . . . . . . . . . . .13 Loading paper into the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 Printer software information . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Recommended system requirements . . . . . . . . . . . . . . . . . . .15 Installation considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . .15 Installing your printer software . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Standard installation for Windows 95, Windows 98, Windows 2000, and NT 4.0 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16 Standard installation for Windows 3.x. . . . . . . . . . . . . . . . . . .17 Alternative Installation for Windows 95 and Windows 98 . . . .17 Alternative Installation for Windows NT 4.0 . . . . . . . . . . . . . .18 Alternative installation for Windows 3.x . . . . . . . . . . . . . . . . .18 Making diskettes from your CD for installation on Windows 95, Windows 98 and Windows NT . . . . . . . . . . . . . . . . . . . . .19 Making diskettes from your CD for installation on Windows 3.x21 2 Printer control panel The control panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23 Using the control panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24 3 Printing Selecting media sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Selecting the output paper path . . . . . . . . . . . . . . . . . . . . . . . . . .29 Adding paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Using the single-sheet input slot . . . . . . . . . . . . . . . . . . . . . . . . . .30 Printing on letterhead and envelopes . . . . . . . . . . . . . . . . . . . . . .31 Printing tasks. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33 Printing on both sides (duplexing). . . . . . . . . . . . . . . . . . . . . .33 Pausing the printer between pages . . . . . . . . . . . . . . . . . . . .34 Resetting the printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Stopping a print job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35 Printing on special media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Additional tips for custom sizes . . . . . . . . . . . . . . . . . . . . . . .36 EN Contents 5 Additional tips for transparencies . . . . . . . . . . . . . . . . . . . . . .37 Additional tips for printing labels . . . . . . . . . . . . . . . . . . . . . . .37 Managing toner cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 4 Troubleshooting Solving common problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Printing a self-test page . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Clearing paper jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42 Paper will not feed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Cleaning your printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 Solving printer problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47 Solving print quality problems . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Solving software problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Troubleshooting printing problems from MS-DOS . . . . . . . . . . . .59 Networks and switchboxes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Out of memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Appendix A Warranty and support information HP limited 1-Year warranty statement. . . . . . . . . . . . . . . . . . . . . .63 Hardware service during the warranty period . . . . . . . . . . . . .64 Hardware service after the warranty period . . . . . . . . . . . . . .64 HP LaserJet toner cartridge warranty . . . . . . . . . . . . . . . . . . .64 HP software license agreement . . . . . . . . . . . . . . . . . . . . . . . . . .65 Accessories and supplies information . . . . . . . . . . . . . . . . . . . . 67 Sales and service offices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Appendix B Printer specifications Environmental specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Electrical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Environmental product stewardship . . . . . . . . . . . . . . . . . . . . . . .70 Laser safety statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 Declaration of conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73 Appendix C Paper specifications Paper specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75 Printer paper specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76 Supported paper sizes (printer). . . . . . . . . . . . . . . . . . . . . . . . . . .76 Guidelines for using paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77 Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78 Envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78 Card stock and heavy media . . . . . . . . . . . . . . . . . . . . . . . . .79 Index 6 Contents EN 1 Setup Introduction Congratulations on your purchase of the HP LaserJet 6L Pro printer. The following items are required to set up your printer: q q q HP LaserJet 6L Pro Printer HP LaserJet Toner Cartridge IEEE-1284 Compliant Parallel Cable (not included) q q q Power Cord Sheet of Instructional Labels HP LaserJet 6L Pro Printer software on CD EN Introduction 7 Identifying the printer's parts Before using your printer, make sure you can identify the following parts: 6 7 5 4 3 8 9 10 11 2 1 1 = Heavy media output slot 2 = Paper path lever 3 = control panel button 4 = Indicator lights 5 = Paper output bin 6 = Paper output support 7= Paper input support 8 = Single-sheet input slot 9 = Paper input bin 10 = Paper guides 11 = Printer door 8 Chapter 1 - Setup EN Installing the toner cartridge 1 HP recommends use of HP LaserJet toner cartridges. HP has designed the printer, toner cartridges, and toner formula to work together to give you optimal image quality from your printer. CAUTION To prevent damage, do not expose the toner cartridge to bright light. For extended periods outside the printer, place the cartridge in a closed drawer, return it to the original packaging, or cover it completely with a cloth. To install your toner cartridge, you will need to first remove the toner cartridge from its packaging. (Save the packaging for possible cartridge storage and recycling.) 1 To open the printer door, pull it toward you in a forward motion using both hands. Roll the toner cartridge back and forth briskly to distribute the toner evenly inside the cartridge. Grasp the end of the clear sealing tape on the side of the cartridge. Pull firmly to remove the entire length of the tape. Once removed, the tape should measure twice the length of the toner cartridge or 490 mm (19.3 in). 2 3 2 3 EN Installing the toner cartridge 9 4 4 Hold the cartridge by the handle (arrows facing the printer) and slide it down and back into the printer. The ends of the cartridge slide into the black plastic grooves in the printer. Push it firmly into place and close the printer door. Note If toner gets on your clothing, wipe it off with a dry cloth and wash clothing in cold water. Hot water sets toner into fabric. 10 Chapter 1 - Setup EN Connecting printer's cable and cord 1 Note For best results, it is important tha ...