User manual HP LASERJET P2015D

HP LaserJet P2015 Series User Guide HP LaserJet P2015 Series User Guide Copyright information © 2006 Copyright Hewlett-Packard Development Company, L.P. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. Part number: CB366-90951 Edition 1, 09/2006 The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Trademark credits Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation. PostScript® is a registered trademark of Adobe Systems Incorporated. Energy Star® and the Energy Star mark® are US registered marks of the United States Environmental Protection Agency. Table of contents 1 Product information Product features ................................................................................................................................... 2 HP LaserJet P2015 printer .................................................................................................. 2 HP LaserJet P2015d printer ................................................................................................ 2 HP LaserJet P2015n printer ................................................................................................ 3 HP LaserJet P2015dn printer .............................................................................................. 3 HP LaserJet P2015x printer ................................................................................................. 3 Identify product parts ............................................................................................................................ 4 2 Control panel 3 Product software Supported operating systems ............................................................................................................. 10 Printer connections ............................................................................................................................. 11 USB connections ............................................................................................................... 11 Network connections ......................................................................................................... 11 Connect the printer to the network .................................................................... 11 Install the printer software for the network printer ............................................. 12 Software for Windows ........................................................................................................................ 13 Windows printer drivers ..................................................................................................... 13 Windows driver types ........................................................................................ 13 Install the Windows printer software ................................................................. 13 To install printer software for Windows XP (64-bit) and Windows Server 2003 ...................................................................................... 13 To install printer software for Windows 98 (driver only), Me (driver only), 2000, and XP (32­bit) ............................................................. 13 Configure the Windows printer driver ................................................................ 13 HP ToolboxFX ................................................................................................................... 14 Embedded Web server ...................................................................................................... 14 Software for Macintosh ....................................................................................................................... 15 Macintosh printer drivers ................................................................................................... 15 Install the Macintosh printer driver .................................................................... 15 Configure the Macintosh printer driver .............................................................. 15 PostScript Printer Description files (PPDs) ........................................................................ 16 4 Supported paper and other media Optimize print quality for media types ................................................................................................ 18 Guidelines for using media ................................................................................................................. 19 HP media ........................................................................................................................... 19 ENWW iii Media to avoid ................................................................................................................... 19 Media that can damage the printer .................................................................................... 19 Paper ................................................................................................................................. 20 Labels ................................................................................................................................ 20 Label construction ............................................................................................. 20 Transparencies .................................................................................................................. 20 Envelopes .......................................................................................................................... 20 Envelope construction ....................................................................................... 20 Envelopes with double-side seams ................................................................... 21 Envelopes with adhesive strips or flaps ............................................................ 21 Envelope storage .............................................................................................. 21 Card stock and heavy media ............................................................................................. 21 Card stock construction ..................................................................................... 22 Card stock guidelines ........................................................................................ 22 Letterhead and preprinted forms ....................................................................................... 22 5 Print tasks Load media ......................................................................................................................................... 24 Tray 1 ................................................................................................................................. 24 Tray 2 and optional tray 3 .................................................................................................. 24 Straight-through output path .............................................................................................. 25 Manual feed ....................................................................................................................... 25 Print-quality settings ........................................................................................................................... 26 Print on special media ........................................................................................................................ 27 Print on an envelope .......................................................................................................... 27 Print on transparencies or labels ....................................................................................... 28 Print on letterhead and preprinted forms ........................................................................... 29 Print on custom-size media and card stock ....................................................................... 30 Print on both sides of the page (duplex) ............................................................................................. 32 Manual two-sided printing .................................................................................................. 32 Manual two-sided printing using the top output bin ........................................... 32 Manual two-sided printing using the straight-through output door .................... 35 Automatic two-sided printing .............................................................................................. 38 Print multiple pages on a single sheet of paper (N-up printing) ......................................................... 40 Print booklets ...................................................................................................................................... 41 Print watermarks ................................................................................................................................ 42 Cancel a print job ............................................................................................................................... 43 6 Managing and maintenance Printer information pages ................................................................................................................... 46 Demo page ........................................................................................................................ 46 Configuration page ............................................................................................................ 46 Supplies Status page ......................................................................................................... 46 Network Configuration page .............................................................................................. 46 HP ToolboxFX .................................................................................................................................... 47 To view HP ToolboxFX ...................................................................................................... 47 Status ................................................................................................................................. 48 Alerts .................................................................................................................................. 49 Set up status alerts ........................................................................................... 49 Set up e-mail alerts ........................................................................................... 49 iv ENWW Help ................................................................................................................................... 49 Device settings .................................................................................................................. 50 Device information ............................................................................................ 50 Paper handling .................................................................................................. 51 Print quality ....................................................................................................... 51 Paper types ....................................................................................................... 51 System setup .................................................................................................... 52 Service .............................................................................................................. 52 Print settings ...................................................................................................................... 52 Printing .............................................................................................................. 52 PCL 5e .............................................................................................................. 52 PCL 6 ................................................................................................................ 52 PostScript .......................................................................................................... 53 Network settings ................................................................................................................ 53 Embedded Web server ....................................................................................................................... 54 Open the embedded Web server ....................................................................................... 54 Status tab ........................................................................................................................... 55 Settings tab ........................................................................................................................ 55 Networking tab ................................................................................................................... 55 Links .................................................................................................................................. 56 Replace the print cartridge ................................................................................................................. 57 Redistribute toner ............................................................................................................................... 59 Clean the printer ................................................................................................................................. 60 Clean the print-cartridge area ............................................................................................ 60 Clean the printer media path ............................................................................................. 61 Clean the pickup roller (tray 1) ........................................................................................................... 63 Clean the pickup roller (tray 2) ........................................................................................................... 66 EconoMode ........................................................................................................................................ 72 7 Problem solving Finding the solution ............................................................................................................................ 74 Step 1: Is the printer set up correctly? ............................................................................... 74 Step 2: Is the Ready light on? ............................................................................................ 74 Step 3: Can you print a demo page? ................................................................................. 74 Step 4: Is the print quality acceptable? .............................................................................. 75 Step 5: Is the printer communicating with the computer? .................................................. 75 Step 6: Does the printed page look like you expected? ..................................................... 75 Contact HP support ........................................................................................................... 75 Status-light patterns ........................................................................................................................... 76 Common Macintosh problems ............................................................................................................ 83 HP postscript level 3 emulation errors ................................................................................................ 86 Media problem solving ....................................................................................................................... 87 Printed page is different than what appeared on screen .................................................................... 89 Garbled, incorrect, or incomplete text ................................................................................ 89 Missing graphics or text, or blank pages ........................................................................... 89 Page format is different than on another HP LaserJet printer ........................................... 90 Graphics quality ................................................................................................................. 90 Printer software problems .................................................................................................................. 91 Improve print quality ........................................................................................................................... 92 Light print or faded ............................................................................................................. 92 ENWW v Toner specks ..................................................................................................................... 92 Dropouts ............................................................................................................................ 92 Vertical lines ...................................................................................................................... 93 Gray background ............................................................................................................... 93 Toner smear ...................................................................................................................... 93 Loose toner ........................................................................................................................ 94 Vertical repetitive defects ................................................................................................... 94 Misformed characters ........................................................................................................ 94 Page skew ......................................................................................................................... 95 Curl or wave ....................................................................................................................... 95 Wrinkles or creases ........................................................................................................... 95 Toner scatter outline .......................................................................................................... 96 Clearing jams ..................................................................................................................................... 97 Print-cartridge area ............................................................................................................ 97 Input trays .......................................................................................................................... 99 Output bin ........................................................................................................................ 102 Straight-through output path ............................................................................................ 103 Automatic two-sided printing path .................................................................................... 104 Network setup problem solving ........................................................................................................ 109 Appendix A Accessory/Consumable addendum Order supplies and accessories ....................................................................................................... 112 10/100 networking print servers ....................................................................................................... 113 HP print cartridges ............................................................................................................................ 114 HP policy on non-HP print cartridges ............................................................................... 114 Storing print cartridges ..................................................................................................... 114 Print cartridge life expectancy .......................................................................................... 114 Saving toner ..................................................................................................................... 114 DIMMs (memory or font) .................................................................................................................. 115 Install a memory DIMM ................................................................................................... 115 Test the DIMM installation ............................................................................................... 117 Remove a DIMM .............................................................................................................. 117 Appendix B Service and support Hardware service ............................................................................................................................. 122 Extended warranty ........................................................................................................................... 122 Guidelines for repacking the printer ................................................................................................. 123 How to contact HP ............................................................................................................................ 123 Appendix C Printer specifications Environmental specifications ............................................................................................................ 126 Acoustic emissions ........................................................................................................................... 126 Electrical specifications .................................................................................................................... 127 Physical specifications ..................................................................................................................... 129 Printer capacities and ratings ........................................................................................................... 130 Memory specifications ...................................................................................................................... 130 Port availability ................................................................................................................................. 130 Appendix D Regulatory information vi ENWW FCC compliance ............................................................................................................................... 132 Declaration of Conformity statements .............................................................................................. 133 Regulatory statements ..................................................................................................................... 134 Laser safety statement .................................................................................................... 134 Canadian DOC regulations .............................................................................................. 134 Korean EMI statement ..................................................................................................... 134 Laser statement for Finland ............................................................................................. 135 Environmental product stewardship program ................................................................................... 136 Protecting the environment .............................................................................................. 136 Ozone production ............................................................................................................ 136 Power consumption ......................................................................................................... 136 Toner consumption .......................................................................................................... 136 Paper use ........................................................................................................................ 136 Plastics ............................................................................................................................ 136 HP LaserJet printing supplies .......................................................................................... 136 HP printing supplies returns and recycling program information ..................................... 137 Paper ............................................................................................................................... 137 Material restrictions .......................................................................................................... 137 Disposal of Waste Equipment by Users in Private Household in the European Union ............................................................................................................................... 137 Material safety data sheet ................................................................................................ 138 For more information ....................................................................................................... 138 Appendix E Warranty and licensing Hewlett-Packard limited warranty statement .................................................................................... 140 Hewlett-Packard software license agreement .................................................................................. 141 Limited warranty for print cartridge life ............................................................................................. 142 Index ................................................................................................................................................................. 143 ENWW vii viii ENWW 1 Product information This chapter provides information on the following topics: Product features Identify product parts ENWW 1 Product features The following are the standard configurations for the HP LaserJet P2015 Series printers. HP LaserJet P2015 printer 27 ppm (Letter-size), 26 ppm (A4­size) First page out in as few as 8.5 seconds ProRes 1200 (provides fine-line detail at 1200 x 1200 dpi) 600 dpi (provides 600 x 600 dpi output with Resolution Enhancement Technology (REt) for improved text) 50-sheet multipurpose tray (tray 1) 250-sheet enclosed input tray (tray 2) Optional additional 250-sheet input tray (tray 3) EconoMode Print watermarks, booklets, multiple pages per sheet (N-up), and first page on different media than the rest of the document 32 MB RAM Memory can be upgraded to 288 MB 3,000-page or 7,000-page print cartridge PCL 6, PCL 5e, and HP postscript level 3 emulation (printer automatically determines and switches to the appropriate language) Compatible with USB 2.0 specifications Supported by Windows® 98 (printer driver only), Me (printer driver only), 2000, Server 2003 (printer driver only), XP 32-bit, XP 64-bit (printer driver only) Supported by Macintosh OS X V10.2.8, V10.3.9, V10.4.3 On/off switch HP ToolboxFX (provides printer status information, troubleshooting information, and printer configuration information) Embedded Web server (EWS) with internal pages that are localized in 16 languages 46 HP fonts 35 HP postscript emulation level 3 fonts HP LaserJet P2015d printer The HP LaserJet P2015d printer includes all of the features of the HP LaserJet P2015 plus automatic two-sided (duplex) printing. 2 Chapter 1 Product information ENWW HP LaserJet P2015n printer The HP LaserJet P2015n printer includes all of the features of the HP LaserJet P2015 plus an HP internal network port. HP LaserJet P2015dn printer The HP LaserJet P2015dn printer includes all of the features of the HP LaserJet P2015d plus an HP internal network port. HP LaserJet P2015x printer The HP LaserJet P2015x printer includes all of the features of the HP LaserJet P2015dn plus an additional 250-sheet input tray (tray 3). ENWW Product features 3 Identify product parts The following illustrations identify the components of the HP LaserJet P2015 Series printers. The HP LaserJet P2015dn model is shown. Figure 1-1 HP LaserJet P2015dn, front view 1 2 3 4 5 6 7 8 Output bin Print-cartridge door Tray 1 (50­sheet multipurpose tray) Model number Tray 2 (250-sheet enclosed input tray) On/off switch Print-cartridge-door button Control panel Figure 1-2 HP LaserJet P2015dn, back view 1 2 Straight-through output door Power receptacle 4 Chapter 1 Product information ENWW 3 4 5 6 7 8 Automatic two-sided-printing media-size selector (duplex models only) HP internal network port (network-ready models only) USB port Rear automatic two-sided path door (duplex models only) Jam-clearing levers Serial number ENWW Identify product parts 5 6 Chapter 1 Product information ENWW 2 Control panel The printer control panel is comprised of six lights and two buttons. The lights produce patterns that identify the printer status. 1 2 3 4 5 6 7 Jam light: Indicates that there is a jam in the printer. Toner light: When the print cartridge is low, the Toner light illuminates. When the print cartridge is out of the printer, the Toner light blinks. Paper out light: Indicates that the printer is out of paper. Attention light: Indicates that the print cartridge door is open or other errors exist. Ready light: Indicates that the printer is ready to print. Go button and light. Cancel button: To cancel the print job that is currently printing, press the Cancel button. NOTE See Status-light patterns for a description of the light patterns. ENWW 7 8 Chapter 2 Control panel ENWW 3 Product software For easy printer setup and access to the full range of printer features, HP strongly recommends that you install the software that is provided with the printer. The following sections describe the software that is provided with the HP LaserJet P2015 Series printers: Supported operating systems Printer connections Software for Windows Software for Macintosh ENWW 9 Supported operating systems The printer comes with software for the following operating systems: Windows 98 (printer driver only) Windows Me (printer driver only) Windows 2000 Windows Server 2003 (printer driver only) For more information about upgrading from Windows 2000 Server to Windows Server 2003; using Windows Server 2003 Point and Print; or using Windows Server 2003 Terminal Services and Printing, go to http://www.microsoft.com/. Windows XP (32-bit) Windows XP (64-bit) (printer driver only) Macintosh OS X V10.2.8, V10.3.9, and V10.4.3 10 Chapter 3 Product software ENWW Printer connections This section shows you how to connect the printer to your computer or network by a USB or network connection. USB connections All HP LaserJet P2015 Series printers support USB connections. 1. 2. 3. Insert the software installation CD into the computer CD-ROM drive. If the installation program does not start automatically, browse the CD contents and run the SETUP.EXE file. Follow the on-screen instructions. Network connections The HP LaserJet P2015n, HP LaserJet P2015dn, and HP LaserJet P2015x printers can connect to networks through the HP internal networking port. External network print servers are available for the HP LaserJet P2015 and HP LaserJet P2015d printers. The following table identifies what is required to add networking to any HP LaserJet P2015 Series printer. Table 3-1 Networking options HP LaserJet model P2015 and P2015d 10/100Base-TX HP Jetdirect 175x HP Jetdirect en3700 P2015n, P2015dn, P2015x Included To order the print server, see 10/100 networking print servers. Connect the printer to the network To connect a networking-equipped HP LaserJet P2015 Series printer to your network, you need the following items: Functional wired network CAT-5 Ethernet cable To connect the printer to your network, perform the following steps: 1. Connect the CAT-5 Ethernet cable to an available port on the Ethernet hub or router. ENWW Printer connections 11 2. Connect the Ethernet cable to the Ethernet port on the back of the printer. 3. 4. Verify that one of the network lights (10 or 100) is illuminated on the network port located on the back of the printer. Print a Network Configuration page: When the printer is in the Ready state, press and hold the Go button for 5 seconds. The Network Configuration page automatically prints with the Configuration page. NOTE To resolve network connection problems, see Network setup problem solving. Install the printer software for the network printer To use the printer on the network, install the printer software on a computer that is connected to the network. See Software for Windows or Software for Macintosh for information about installing the printer software. 12 Chapter 3 Product software ENWW Software for Windows The following sections describe the Windows software that is available for the HP LaserJet P2015 Series printers. Windows printer drivers A printer driver is the software that provides access to printer features and provides the means for the computer to print to the printer. Windows driver types Three Windows printer drivers are available: PCL 5e, PCL 6, and HP postscript level 3 emulation. Choose a printer driver based on the way you use the printer. Use the PCL 5e printer driver for faster printer performance and a quick first page out with 600 dpi print quality. Use the PCL 6 printer driver for enhanced print quality. The PCL 6 driver allows you to take advantage of HP's proprietary ProRes 1200 and FastRes 1200 technologies. Printer performance and first page out may be slower with this driver. Use the HP postscript level 3 emulation printer driver for HP postscript level 3 emulation. Certain printer features are not available in this printer driver. The printer automatically switches between HP postscript level 3 emulation and PCL printer languages depending on the driver that you have selected. Install the Windows printer software The following sections provide instructions for installing the printer driver on Windows operating systems. To install printer software for Windows XP (64-bit) and Windows Server 2003 See the operating system documentation for instructions on installing a printer driver. To install printer software for Windows 98 (driver only), Me (driver only), 2000, and XP (32­bit) Insert the software CD that came with the printer into the computer CD-ROM drive. Follow the on-screen installation instructions. NOTE If the Welcome screen does not open, click Start on the Windows task bar, click Run, type Z:\setup (where Z is your CD drive letter), and click OK. Configure the Windows printer driver Use one of the following methods to open the Windows printer driver from your computer: ENWW Software for Windows 13 Operating system To change the settings for all print jobs until the software program is closed To change the print job default To change the configuration settings (for example, turn on settings (for example, add a Print on Both Sides by default) tray or enable/disable Manual Duplexing) 1. Click Start, click Settings, and then click Printers or Printers and Faxes. Right-click the printer icon, and then select Printing Preferences. 1. Click Start, click Settings, and then click Printers or Printers and Faxes. Right-click the printer icon, and then select Properties. Click the Device Settings tab. Windows 98, Me, 2000, XP (32­bit and 64­bit), and Server 2003 1. On the File menu in the software program, click Print. Select the name of the printer, and then click Properties or Preferences. 2. 2. 2. 3. The steps can vary; this procedure is most common. HP ToolboxFX HP ToolboxFX is software that you can use to complete the following tasks: Check the printer status. Configure the printer settings. View troubleshooting information. View online documentation. See HP ToolboxFX for more information. Embedded Web server You can use the embedded Web server to configure the printer, view status information, and obtain problem-solving information. See Embedded Web server for more information. 14 Chapter 3 Product software ENWW Software for Macintosh The following sections describe the Macintosh software that is available for the HP LaserJet P2015 Series printers. Macintosh printer drivers A printer driver is the software component that provides access to printer features and provides the means for the computer to communicate with the printer. Install the Macintosh printer driver This section explains how to install the printing system software for Macintosh OS X V10.2.8, V10.3.9 and V10.4.3. NOTE USB queues are created automatically when the printer is attached to the computer. However, the queue will use a generic PPD if the installer has not been run before the USB cable is connected. To change the queue PPD, open the Print Center or Printer Setup Utility, select the correct printer queue, and then click Show Info to open the Printer Info dialog box. In the pop-up menu, select Printer Model, and then, in the pop-up menu in which Generic is selected, select the correct PPD for the printer. Use the following procedure to install the Macintosh printer driver: 1. 2. 3. 4. 5. Insert the printer CD into the CD-ROM drive and run the installer. Double-click the CD icon on the desktop Double-click the Installer icon. Follow the instructions on the computer screen. Print a test page or a page from any software program to make sure that the printer software is correctly installed. If installation fails, reinstall the software. If this fails, see the Late-Breaking Information section of the Install Notes. The Install Notes are located on the printer CD or at the support Web site (see How to contact HP for the Web address). Configure the Macintosh printer driver Use one of the following methods to open the Macintosh printer driver from your computer: Operating System To change the settings for all print jobs until the software program is closed To change the print job default To change the configuration settings (for example, turn on settings (for example, add a Print on Both Sides by default) tray or enable/disable Manual Duplexing) 1. On the File menu, click Print. Change the settings that you want on the various pop-up menus. On the Presets pop-up menu, click Save as and type a name for the preset. 2. 1. Open Printer Setup Utility by selecting the hard drive, clicking Applications, clicking Utilities, then double-clicking Printer Setup Utility. Click the print queue. Macintosh OS X V10 .2.8, V10.3.9, and V10.4.3 1. On the File menu, click Print. Change the settings that you want on the various pop-up menus. 2. 2. 3. ENWW Software for Macintosh 15 Operating System To change the settings for all print jobs until the software program is closed To change the print job default To change the configuration settings (for example, turn on settings (for example, add a Print on Both Sides by default) tray or enable/disable Manual Duplexing) These settings are saved in the Presets menu. To use the new settings, you must select the saved preset option every time you open a program and print. 3. On the Printers menu, click Show Info. Click the Installable Options menu. 4. PostScript Printer Description files (PPDs) PPDs, in combination with the HP postscript level 3 emulation driver, access the printer features and allow the computer to communicate with the printer. An installation program for the PPDs is provided on the HP LaserJet P2015 Series printer CD. 16 Chapter 3 Product software ENWW 4 Supported paper and other media The HP LaserJet P2015 Series printer can use a variety of paper and other print media in accordance with the guidelines in this user guide. Media that does not meet these guidelines might cause the following problems: Poor print quality Increased jams Premature wear on the printer, requiring repair For best results, use only HP brand paper and print media. Hewlett-Packard Company cannot recommend the use of other brands. Because they are not HP products, HP cannot influence or control their quality. It is possible for media to meet all of the guidelines in this user guide and still not produce satisfactory results. This might be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which Hewlett-Packard has no control. Before you purchase a large quantity of media, test the media and make sure that it meets the requirements specified in this user guide and in HP LaserJet printer family media guide. The guidelines can be downloaded from http://www.hp.com/support/ljpaperguide/, or see Order supplies and accessories for more information about ordering the guidelines. CAUTION Using media that does not meet Hewlett-Packard's specifications might cause problems for the printer, requiring repair. This repair is not covered by the Hewlett-Packard warranty or service agreements. ENWW 17 Optimize print quality for media types The HP LaserJet P2015 Series printers provide a number of print modes that allow the unit to adapt to various media. You can change the print modes on the Paper tab in the printer driver, in HP ToolboxFX, or in the embedded Web server. NOTE When using the CARDSTOCK, ENVELOPE, LABEL, and ROUGH modes, the printer pauses between pages and the number of pages per minute decreases. Table 4-1 Driver print modes Mode PLAIN LIGHT HEAVY CARDSTOCK TRANSPARENCY ENVELOPE LABEL BOND ROUGH Media type 75 to 104 g/m2 (20 to 27 lb) Less than 75 g/m2 (20 lb) 90 to 105 g/m2 (24 to 28 lb) Card stock or thick media 4-mil, 0.1 Monochrome Overhead Transparencies (OHTs) Standard HP LaserJet envelopes Standard HP LaserJet labels Bond paper Rough paper 18 Chapter 4 Supported paper and other media ENWW Guidelines for using media You can print on a variety of media, such as paper (including up to 100% recycled-fiber-content paper), envelopes, labels, transparencies, and custom-size media. The following are the supported media sizes: Minimum: 76 by 127 mm (3 x 5 inches) Maximum: 216 by 356 mm (8.5 x 14 inches) Properties such as weight, grain, and moisture content are important factors that affect printer performance and quality. To achieve the best possible print quality, only use high-quality media that is designed for laser printers. NOTE Always test a sample of the media before you purchase large quantities. HP media HP recommends a variety of media. See the HP LaserJet Printer Family Print Media Guide (http://www.hp.com/support/ljpaperguide/) for a full list. Media to avoid Media outside the printer specifications will cause a loss of print quality and increase the occurrence of jams. Do not use paper that is too rough. Do not use paper with cutouts or perforations other than standard 3-hole punched paper. Do not use multi-part or multi-page forms. Do not use paper with a watermark if you are printing solid patterns. Media that can damage the printer Avoid media that can damage the printer. Do not use media with staples attached. Do not use transparencies designed for inkjet printers or other low temperature printers. Use only transparencies that are specified for use with HP LaserJet printers. Do not use photo paper intended for inkjet printers. Do not use paper that is embossed or coated and is not designed for the temperatures of the printer's image fuser. Select media that can tolerate temperatures of 200° C (392° F) for 0.1 second. HP produces a selection of media that is designed for the HP LaserJet P2015 Series printers. Do not use letterhead paper with low temperature dyes or thermography. Preprinted forms or letterhead must use inks that can tolerate temperatures of 200° C (392° F) for 0.1 second. Do not use any media that produces hazardous emissions, or that melts, offsets, or discolors when exposed to 200° C (392° F) for 0.1 second. To order HP LaserJet printing supplies, go to http://www.hp.com/go/ljsupplies/ in the U.S. or to http://www.hp.com/ghp/buyonline.html/ worldwide. ENWW Guidelines for using media 19 Paper For best results, use conventional 75 g/m2 (20 lb) paper. Make sure that the paper is of good quality and free of cuts, nicks, tears, spots, loose particles, dust, wrinkles, voids, and curled or bent edges. Labels Print labels from tray 1 using the straight-through output path. See Print on transparencies or labels and Straight-through output path for more information. CAUTION Do not feed a sheet of labels through the printer more than once. The adhesive degrades and might damage the printer. Label construction When selecting labels, consider the quality of the following components: Adhesives: The adhesive material should be stable at 200° C (392° F), the printer's maximum temperature. Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets that have spaces between the labels, causing serious jams. Curl: Prior to printing, labels must lie flat with no more than 13 mm (0.5 in.) of curl in any direction. Condition: Do not use labels with wrinkles, bubbles, or other indications of separation. Transparencies Transparencies must be able to withstand 200° C (392° F), the printer's maximum temperature. Envelopes Print envelopes from tray 1 using the straight-through paper path. See Print on an envelope and Straightthrough output path for more information. Envelope construction Envelope construction is critical. Envelope fold lines can vary considerably, not only between manufacturers but also within a box from the same manufacturer. When selecting envelopes, consider the following components: Weight: The weight of the envelope paper should not exceed 90 g/m2 (24 lb), or jamming might result. Construction: Prior to printing, envelopes should lie flat with less than 6 mm (0.25 in.) curl and should not contain air. Envelopes that trap air may cause problems. Do not use envelopes that contain clasps, snaps, tie strings, transparent windows, holes, perforations, cut outs, synthetic materials, stamping, or embossing. Do not use envelopes with adhesives that do not require moistening, but rely instead on pressure to seal them. Condition: Make sure that the envelopes are not wrinkled, nicked, or otherwise damaged. Make sure that the envelopes do not have any exposed adhesive. Sizes: From 90 x 160 mm (3.5 x 6.3 in.) to 178 x 254 mm (7 x 10 in.). 20 Chapter 4 Supported paper and other media ENWW Envelopes with double-side seams An envelope with double-side-seam construction has vertical seams at both ends of the envelope rather than diagonal seams. This style might be more likely to wrinkle. Make sure that the seam extends all the way to the corner of the envelope as shown in the following illustration: 1 2 acceptable envelope construction unacceptable envelope construction Envelopes with adhesive strips or flaps Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the heat and pressure in the printer: 200° C (392° F). The extra flaps and strips might cause wrinkling, creasing, or jams. Envelope storage Proper storage of envelopes contributes to good print quality. You should store envelopes flat. If air is trapped in an envelope, creating an air bubble, the envelope might wrinkle during printing. Card stock and heavy media You can print many types of card stock from the paper input tray, including index cards and postcards. Some card stock performs better than others because its construction is better suited for feeding through a laser printer. For optimum printer performance, do not use paper heavier than 157 g/m2 (42 lb). Paper that is too heavy might cause misfeeds, stacking problems, paper jams, poor toner fusing, poor print quality, or excessive mechanical wear. NOTE You might be able to print on heavier paper if you do not fill the input tray to capacity and if you use paper with a smoothness rating of 100-180 Sheffield. ENWW Guidelines for using media 21 Card stock construction Smoothness: 135-157 g/m2 (36-42 lb) card stock should have a smoothness rating of 100-180 Sheffield. 60-135 g/m2 (16-36 lb) card stock should have a smoothness rating of 100-250 Sheffield. Construction: Card stock should lie flat with less than 5 mm (0.2 in.) of curl. Condition: Make sure that the card stock is not wrinkled, nicked, or otherwise damaged. Sizes: Only use card stock within the following size ranges: Minimum: 76 x 127 mm (3 x 5 in.) Maximum: 216 x 356 mm (8.5 x 14.0 in.) Card stock guidelines Set margins at least 2 mm (0.08 in.) away from the edges. Letterhead and preprinted forms Many manufacturers now offer premium paper advertised as laser-compatible or laser-guaranteed. Some of the rougher surface finishes, such as cockle, laid, or linen, might require the special fuser modes that are available on some printer models in order to achieve adequate toner adhesion. NOTE Some page-to-page variation is normal when printing with laser printers. This variation cannot be observed when printing on plain paper. However, this variation is obvious when printing on preprinted forms because the lines and boxes are already placed on the page. To avoid problems when using preprinted forms, embossed paper, and letterhead, observe the following guidelines: Avoid using low-temperature inks (the kind used with some types of thermography). Use preprinted forms and letterhead paper that have been printed by offset lithography or engraving. Use forms that have been created with heat-resistant inks that will not melt, vaporize, or release undesirable emissions when heated to 200° C (392° F) for 0.1 second. Typically, oxidation-set or oil-based inks meet this requirement. When the form is preprinted, be careful not to change the moisture content of the paper, and do not use materials that change the paper's electrical or handling properties. Seal the forms in moisture-proof wrap to prevent moisture changes during storage. Avoid processing preprinted forms that have a finish or coating. Avoid using heavily embossed or raised-letterhead papers. Avoid papers that have heavily textured surfaces. Avoid using offset powders or other materials that prevent printed forms from sticking together. 22 Chapter 4 Supported paper and other media ENWW 5 Print tasks This chapter provides information on the following topics: Load media Print-quality settings Print on special media Print on both sides of the page (duplex) Print multiple pages on a single sheet of paper (N-up printing) Print booklets Print watermarks Cancel a print job ENWW 23 Load media The following sections describe how to load media into the different input trays. CAUTION If you try to print on media that is wrinkled, folded, or damaged in any way, a jam might occur. See Clearing jams for more information. Tray 1 Tray 1 is accessed from the front of the printer. The printer prints from tray 1 before attempting to print from other trays. Tray 1 holds up to fifty sheets of 75 g/m2 (20 lb) media or ten envelopes, ten transparencies, or ten cards. You can use tray 1 to print the first page on media different from the remainder of the document. Media guides ensure that the media is correctly fed into the printer and that the print is not skewed (crooked on the media). When loading media, adjust the media guides to match the width of the media that you are using. Tray 2 and optional tray 3 Tray 2 and optional tray 3 hold up to 250 pages of 75 g/m2 (20 lb) paper, or fewer pages of heavier media (25 mm (0.9 in) or less stack height). Load media with the top forward and the side to be printed on facing down. 24 Chapter 5 Print tasks ENWW Media guides ensure that the media feeds correctly into the printer and that the print is not skewed. Tray 2 has side and rear media guides. When loading media, adjust the media guides to match the length and width of the media that you are using. NOTE When you add new media, make sure that you remove all of the media from the input tray and straighten the stack of new media. This reduces jams by preventing multiple sheets of media from feeding through the printer at one time. Straight-through output path Use the straight-through output path when printing envelopes, transparencies, heavy media, or any media that tends to curl when printed. If you open the straight-through output door before printing media from tray 1, tray 2, or optional tray 3, the media exits the printer through the straight-through output path. NOTE Printed media does not stack when you use the straight-through output path. The media drops to the surface below unless you remove each sheet as it exits the printer. Manual feed You can use manual feed when printing mixed media. For example, you can use manual feed to print an envelope, then a letter, then an envelope, and so on. Load envelopes in tray 1 and load letterhead into tray 2. To print using manual feed, open the printer Properties or Printer Setup, and then select Manual Feed (tray 1) from the Source Tray drop-down list. See Configure the Windows printer driver or Configure the Macintosh printer driver for instructions. After you have enabled manual feed, press the Go button to print. ENWW Load media 25 Print-quality settings Print-quality settings affect print resolution and toner usage. Use the following procedure to change print-quality settings: 1. 2. Open the printer Properties (or Printing Preferences in Windows 2000 and XP). See Configure the Windows printer driver or Configure the Macintosh printer driver for instructions. On the Paper/Quality tab or the Finishing tab (the Paper Type/Quality tab for some Mac drivers), select the print quality setting you want to use. The following options are available: 1200 dpi: This setting uses ProRes 1200 to provide fine-line detail at 1200 x 1200 dpi. 1200 dpi effective output quality: This setting provides 1200 dpi effective output quality using FastRes 1200. 600 dpi: This setting provides 600 x 600 dpi output with Resolution Enhancement technology (REt) for improved text. EconoMode: Text is printed using less toner. This setting is useful when you are printing drafts. You can turn on this option independently of other print-quality settings. See EconoMode for more information. NOTE Not all printer features are available in all drivers or operating systems. See the printer Properties (driver) online Help for information about availability of features for that driver. 26 Chapter 5 Print tasks ENWW Print on special media The following sections explain how to print on a variety of media. Print on an envelope Only use envelopes that are recommended for laser printers. See Guidelines for using media for more information. 1. Open the straight-through output door. 2. Open tray 1 and adjust the media guides to the width of the envelope. ENWW Print on special media 27 3. Place the envelope with the side to be printed facing up and the top edge along the left media guide. NOTE If the envelope has a flap on the short edge, feed that edge into the printer first. 4. 5. Open the printer Properties (or Printing Preferences in Windows 2000 and XP). See Configure the Windows printer driver or Configure the Macintosh printer driver for instructions. On the Paper/Quality tab or the Paper tab (the Paper Type/Quality tab for some Mac drivers), choose the correct media type. NOTE Not all printer features are available in all drivers or operating systems. See the printer Properties (driver) online Help for information about availability of features for that driver. 6. Print the document. To print using manual feed, see Manual feed. Print on transparencies or labels Use transparencies and labels that are recommended for use in laser printers. See Guidelines for using media for more information. CAUTION Be sure to set the correct media type in the printer settings as instructed below. The printer adjusts the fuser temperature according to the media type setting. When printing on special media such as transparencies or labels, this adjustment prevents the fuser from damaging the media as it passes through the printer. CAUTION Inspect the media to make sure that it is not wrinkled or curled and that it does not have any torn edges or missing labels. 1. 2. 3. Open the straight-through output door. Open tray 1 and adjust the media guides to the width of the media. Load media in tray 1. Make sure that the top of the media is forward and the side to be printed on (rough side) is facing up. NOTE Transparencies can be printed from tray 2, but the printing speed is slower. Transparencies should not be printed from optional tray 3. 28 Chapter 5 Print tasks ENWW 4. 5. Open the printer Properties (or Printing Preferences in Windows 2000 and XP). See Configure the Windows printer driver or Configure the Macintosh printer driver for instructions. On the Paper/Quality tab or the Paper tab (the Paper Type/Quality tab for some Mac drivers), choose the correct media type. NOTE Not all printer features are available in all drivers or operating systems. See the printer Properties (driver) online Help for information about availability of features for that drivers. 6. Print the document. Remove the media from the back of the printer as it prints to prevent it from sticking together, and place the printed pages on a flat surface. Print on letterhead and preprinted forms For media specifications, see Guidelines for using media. 1. Open tray 1 and adjust the media guides to the width of the media. ENWW Print on special media 29 2. Feed the media with the top forward and the side to be printed on facing up. 3. 4. Open the printer Properties (or Printing Preferences in Windows 2000 and XP). See Configure the Windows printer driver or Configure the Macintosh printer driver for instructions. On the Paper/Quality tab or the Paper tab (the Paper Type/Quality tab for some Mac drivers), choose the correct media type. NOTE Not all printer features are available in all drivers or operating systems. See the printer Properties (driver) online Help for information about availability of features for that drivers. 5. Print the document. To print using manual feed, see Manual feed. NOTE To print a single-page cover letter on letterhead, followed by a multiple-page document, load the letterhead face-up in tray 1, and load the paper for the other pages in tray 2. The printer automatically prints from tray 1 first. Print on custom-size media and card stock For media specifications, see Guidelines for using media. CAUTION Make sure that the sheets are not stuck together before you load them. 1. Open the straight-through output door. 30 Chapter 5 Print tasks ENWW 2. Open tray 1 and adjust the media guides to the width of the media. 3. 4. 5. Load media in tray 1 with the narrow side forward and the side to be printed on facing up. Open the printer Properties (or Printing Preferences in Windows 2000 and XP). See Configure the Windows printer driver or Configure the Macintosh printer driver for instructions. On the Paper/Quality tab or the Paper tab (the Paper Type/Quality tab for some Mac drivers), select the custom size option. Specify the dimensions of the custom-size media. NOTE Not all printer features are available in all drivers or operating systems. See the printer Properties (driver) online Help for information about availability of features for that driver. 6. Print the document. To print using manual feed, see Manual feed. ENWW Print on special media 31 Print on both sides of the page (duplex) The section explains the manual and automatic methods of printing on both sides of the paper. Manual two-sided printing To manually print on both sides of the paper, you must run the paper through the printer twice. You can print using either these options: Top output bin (for lightweight paper) Straight-through output door (for heavy media or media that curls) NOTE Manual two-sided printing can cause the printer to become dirty, reducing print quality. See Clean the printer for instructions if the printer becomes dirty. Manual two-sided printing using the top output bin The following sections provide instructions for the different operating systems. Windows 1. Close the straight-through output door. 2. 3. 4. From the Windows desktop, click Start, Settings, and then Printers (or Printers and Faxes for some Windows versions). Right-click on the HP LaserJet P2015 Series printer and select Properties. Click the Device Settings tab. 32 Chapter 5 Print tasks ENWW 5. In the Installable Options section, select Not Installed from the Duplex Unit (for 2­Sided Printing) drop-down list. 6. 7. 8. 9. Click OK. Open the Print dialog in the software program from which you are printing. In most programs this is done by clicking File and then Print. Select the HP LaserJet P2015 Series printer. Click Properties or Preferences. The exact option name depends on the software program from which you are printing. 10. Click the Finishing tab. 11. Click to clear the Correct Order for Straight Paper Path check box. 12. Click the Print On Both Sides check box. 13. Click OK. ENWW Print on both sides of the page (duplex) 33 14. Print side one of the document using tray 1. 15. After side one has printed, remove the remaining paper from tray 1 and set it aside until after you finish the manual two-sided print job. 16. Gather the printed pages, and straighten the stack. in v e n t 17. Return the stack to tray 1 with the printed side down and the top edge toward the printer. 18. Press the Go button to print side two. 34 Chapter 5 Print tasks ENWW Mac OS X 1. 2. Close the straight-through output door. If Manual Duplex does not appear as a printer option, perform the following steps: a. b. c. d. 3. 4. 5. 6. 7. Verify that HP Manual Duplex&Booklet (Classic) was selected when the software driver was installed with the Custom Install option. Do a File-Print, select Plug-In Preferences, and click the right-facing arrow. The right-facing arrow changes to a down-facing arrow, and the HP Manual Duplex&Booklet feature displays. Select Print Time Filters, select HP Manual Duplex&Booklet, and click Save Settings. Select Manual Duplex, and select Print on Both Sides. Print the document. After side one has printed, remove the remaining paper from tray 1 and set it aside until after you finish the manual two-sided print job. Gather the printed pages, and straighten the stack. Return the stack to tray 1 with the printed side down and the top edge toward the printer. Press the Go button on the control panel to print side two. Manual two-sided printing using the straight-through output door The following sections provide instructions for the different operating systems. Windows 1. Open the straight-through output door. 2. 3. Open the printer Properties (or Printing Preferences in Windows 2000 and XP). See Configure the Windows printer driver for instructions. On the Finishing tab, select the Correct Order for Straight Paper Path check box. NOTE Not all printer features are available in all drivers or operating systems. See the printer Properties (driver) online Help for information about availability of features for that driver. 4. On the Finishing tab, select the Print On Both Sides (Manually) check box. ENWW Print on both sides of the page (duplex) 35 5. 6. Click OK. Print side one of the document from tray 1. 7. Gather the printed pages, and straighten the stack. 8. Return the stack to tray 1 with the printed side facing down and the top edge toward the printer. 9. Press the Go button to print side two. 36 Chapter 5 Print tasks ENWW Mac OS X 1. 2. Open the straight-through output door. If Manual Duplex does not appear as a printer option, perform the following steps: a. b. c. d. e. 3. Verify that HP Manual Duplex&Booklet (Classic) was selected when the software driver was installed with the Custom Install option. Do a File-Print, select Plug-In Preferences, and click the right-facing arrow. The right-facing arrow changes to a down-facing arrow, and the HP Manual Duplex&Booklet feature displays. Select Print Time Filters, select HP Manual Duplex&Booklet, and click Save Settings. Select Manual Duplex, and select Print on Both Sides. Select Alternate output bin is open (straight through paper path). Print side one of the document from tray 1. 4. Gather the printed pages, and straighten the stack. ENWW Print on both sides of the page (duplex) 37 5. Return the stack to tray 2 with the printed side down and the top edge toward the printer. 6. Press the Go button to print side two. Automatic two-sided printing Automatic two-sided printing is available for the HP LaserJet P2015d, HP LaserJet P2015dn, and HP LaserJet P2015x printers. Automatic two-sided printing is supported for the following media sizes: A4 Letter Legal The following sections provide instructions for the different operating systems. Windows 1. 2. 3. 4. 5. 6. Close the straight-through output door. Open the printer Properties (or Printing Preferences in Windows 2000 and XP). See Configure the Windows printer driver for instructions. On the Finishing tab, click to clear the Correct Order for Straight Paper Path check box. Select the Print On Both Sides check box. Click OK. Print the document. Mac OS X 1. 2. Do a File-Print, select Duplex, and select Print on Both Sides. If the Print on Both Sides check box does not appear, perform the following steps: a. b. c. In Print Center (Printer Setup Utility for Mac OS X v10.3), click Printer queue. On the Menu bar, select Printers-Show Info. On the Installable Options menu, check Duplex Unit. 38 Chapter 5 Print tasks ENWW d. e. Click Apply Changes. Close the menu. ENWW Print on both sides of the page (duplex) 39 Print multiple pages on a single sheet of paper (N-up printing) Use N-Up printing to place multiple document pages on a single printed page. 1. 2. Open the printer Properties (or Printing Preferences in Windows 2000 and XP). See Configure the Windows printer driver or Configure the Macintosh printer driver for instructions. On the Finishing tab (the Layout tab for some Mac drivers), select the desired number of pages per sheet. NOTE Not all printer features are available in all drivers or operating systems. See the printer Properties (driver) online Help for information about availability of features for that driver. 3. If desired, use the check box for page borders and the pull-down menu to specify the order of pages printed on the sheet. 40 Chapter 5 Print tasks ENWW