User manual HP OFFICEJET 5610XI

HP Officejet 5600 All-in-One series User Guide HP Officejet 5600 All-in-One series User Guide © Copyright 2005 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under copyright laws. ­ ­ ­ Immigration papers Selective service papers Identification badges, cards, or insignias Postage stamps Food stamps Warning This equipment will be inoperable when main power fails. Governmental stamps: ­ ­ Adobe and the Acrobat logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Windows®, Windows NT®, Windows ME®, Windows XP®, and Windows 2000® are U.S. registered trademarks of Microsoft Corporation. Intel® and Pentium® are registered trademarks of Intel Corporation. Energy Star® and Energy Star logo® are US registered marks of the United States Environmental Protection Agency. Publication number: Q5610-XXXXX First edition: May 2005 Checks or drafts drawn on Governmental agencies Paper currency, traveler's checks, or money orders Certificates of deposit Copyrighted works Safety information Warning To prevent fire or shock hazard, do not expose this product to rain or any type of moisture. Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock. Warning hazard 1. 2. Potential shock Notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. The Hewlett-Packard Company shall not be liable for incidental or consequential damages in connection with, or arising out of the furnishing, performance, or use of this document and the program material which it describes. Note: Regulatory information can be found in Technical information. 3. 4. 5. 6. 7. 8. It is not lawful in many places to make copies of the following items. When in doubt, check with a legal representative first. Governmental paper or documents: ­ Passports 9. 10. 11. Read and understand all instructions in the Setup Guide. Use only a grounded electrical outlet when connecting the device to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician. Observe all warnings and instructions marked on the product. Unplug this product from wall outlets before cleaning. Do not install or use this product near water or when you are wet. Install the product securely on a stable surface. Install the product in a protected location where no one can step on or trip over the power cord, and where the power cord will not be damaged. If the product does not operate normally, see the onscreen Troubleshooting help. No operator-serviceable parts inside. Refer servicing to qualified service personnel. Use in a well-ventilated area. Use only with the power adapter supplied by HP. Contents HP All-in-One overview........................................................................................3 The HP All-in-One at a glance ...............................................................................3 Control panel features ...........................................................................................4 Menu overview ......................................................................................................5 Text and symbols ..................................................................................................6 Use the HP Image Zone software ..........................................................................7 2 Find more information.......................................................................................... 9 Sources of information ...........................................................................................9 Use the onscreen Help ........................................................................................11 3 Finish setting up your HP All-in-One................................................................17 Set your preferences ...........................................................................................17 Fax setup .............................................................................................................18 4 Load originals and load paper...........................................................................43 Load originals ......................................................................................................43 Choose papers for printing and copying ..............................................................44 Load paper ..........................................................................................................46 Avoid paper jams .................................................................................................51 5 Use the copy features........................................................................................53 Make a copy ........................................................................................................53 Change the copy settings ....................................................................................53 Make a 10 x 15 cm (4 x 6 inch) borderless copy of a photo ................................. 54 Stop copying ........................................................................................................55 6 Use the scan features......................................................................................... 57 Scan an image .....................................................................................................57 Share a scanned image with friends and relatives ..............................................58 Print a scanned image .........................................................................................59 Edit a scanned image ..........................................................................................59 7 Print from your computer..................................................................................61 Print from a software application .........................................................................61 Change the print settings .....................................................................................62 Stop a print job ....................................................................................................63 8 Use the fax features...........................................................................................65 Send a fax ...........................................................................................................65 Receive a fax .......................................................................................................68 Print reports .........................................................................................................70 Stop faxing ...........................................................................................................71 9 Order supplies....................................................................................................73 Order paper, transparency film, or other media ...................................................73 Order print cartridges ...........................................................................................73 Order other supplies ............................................................................................73 10 Maintain your HP All-in-One..............................................................................75 Clean the HP All-in-One ......................................................................................75 Print a self-test report ..........................................................................................77 Work with print cartridges ....................................................................................78 1 User Guide 1 11 Troubleshooting information.............................................................................89 View the Readme file ...........................................................................................90 Setup troubleshooting ..........................................................................................90 Operational troubleshooting ...............................................................................110 Device update ....................................................................................................113 12 HP warranty and support ................................................................................117 Warranty ............................................................................................................117 Before you call HP customer support ................................................................119 Access your serial number and service ID .........................................................119 Get support and other information from the Internet ..........................................119 Call in North America during warranty ...............................................................120 Call elsewhere in the world ................................................................................120 HP Quick Exchange Service (Japan) ................................................................. 122 Prepare your HP All-in-One for shipment ..........................................................122 Pack your HP All-in-One ....................................................................................124 13 Technical information .....................................................................................125 System requirements .........................................................................................125 Paper specifications ..........................................................................................125 Print specifications .............................................................................................126 Copy specifications ............................................................................................127 Fax specifications ..............................................................................................127 Scan specifications ............................................................................................128 Physical specifications .......................................................................................128 Power specifications ..........................................................................................128 Environmental specifications .............................................................................128 Additional specifications ....................................................................................128 Environmental product stewardship program ....................................................129 Regulatory notices .............................................................................................130 Declaration of conformity (European Economic Area) .......................................133 HP Officejet 5600 All-in-One series declaration of conformity ...........................134 Index.........................................................................................................................135 2 HP Officejet 5600 All-in-One series 1 HP All-in-One overview Overview You can access many HP All-in-One functions directly, without turning on your computer. You can quickly and easily accomplish tasks such as making a copy or sending a fax from your HP All-in-One. This chapter describes the HP All-in-One hardware features, control panel functions, and how to access the HP Image Zone software. Tip You can do more with your HP All-in-One by using the HP Image Zone software installed on your computer. The software includes copy, fax, scan, and photo functionality, as well as troubleshooting tips and helpful information. For more information, see the onscreen HP Image Zone Help and Use the HP Image Zone software. The HP Image Zone software does not support Mac OS 9 and OS 10.0.0 10.1.4. The HP All-in-One at a glance Label 1 2 3 4 5 6 7 Description Automatic document feeder Control panel Control panel display Output tray Output tray extender Input tray Print-carriage access door User Guide 3 Chapter 1 (continued) Label Overview Description Glass Lid Document feeder tray Rear clean-out door 1-LINE and 2-EXT fax ports Rear USB port Power connection 8 9 10 11 12 13 14 Control panel features The following diagram and related table provide a quick reference to your HP All-inOne control panel features. Label 1 Name and Description On: Turn the HP All-in-One on or off. The On button is lit when the HP All-in-One is on. The light blinks while performing a job. 'When the HP All-in-One is off, a minimal amount of power is still supplied to the device. To completely disconnect the power supply to the HP All-in-One, turn the device off, and then unplug the power cord. 2 3 4 5 6 Speed Dial: Select a speed dial number. Redial/Pause: Redial the most recently dialed number, or insert a 3-second pause in a fax number. One-touch speed dial buttons: Access the first five speed dial numbers. Keypad: Enter fax numbers, values, or text. Attention light: When blinking, the attention light indicates an error has occurred that requires your attention. 4 HP Officejet 5600 All-in-One series (continued) Label 7 Name and Description Setup/?: Presents or removes the Setup Menu for generating reports, changing fax and other maintenance settings, and accessing the Help menu. The topic that you select from the Help menu opens a help window on your computer screen. Left arrow: Decrease values on the control panel display. OK: Select a menu or a setting in the control panel display. Right arrow: Increase values on the control panel display. Cancel: Stop a job, exit a menu, or exit settings. Start Black: Start a black-and-white copy, scan, photo print, or fax job. Start Color: Start a color copy, scan, photo print, or fax job. Scan: Presents the Scan To menu for selecting a scan destination. Fax: Presents the Fax Menu for selecting options. Copy: Presents the Copy Menu for selecting options. Overview 8 9 10 11 12 13 14 15 16 Menu overview The following topics provide a quick reference to top-level menus that appear on the HP All-in-One control panel display. Copy Menu The following Copy Menu options are available when you press the Copy button on the control panel. Number of Copies Reduce/Enlarge Copy Quality Copy Paper Size Paper Type Lighter/Darker Enhancements Set New Defaults User Guide 5 Chapter 1 Fax Menu Overview The following Fax Menu options are available when you press the Fax button on the control panel more than once. Fax Number Resolution Lighter/Darker How to Fax Set New Defaults Scan To menu The following Scan To menu options are available when you press the Scan button on the control panel. The options available on this menu vary depending on the software applications installed on your computer. HP Image Zone Microsoft PowerPoint Adobe Photoshop HP Instant Share Setup Menu The following Setup Menu options are available when you press the Setup button on the control panel. 1: Help 2: Print Report 3: Speed Dial Setup 4: Basic Fax Setup 5: Advanced Fax Setup 6: Tools 7: Preferences The Help Menu is available from this menu. The Help Menu provides quick access to key help topics. These topics display on your computer screen. Text and symbols You can use the control panel keypad to enter text and symbols when you set up speed dial entries and the fax header information. You can also enter symbols from the keypad when you dial a fax or phone number. When the HP All-in-One dials the number, it will interpret the symbol and respond accordingly. For example, if you enter a dash in the fax number, the HP All-in-One will 6 HP Officejet 5600 All-in-One series pause before dialing the remainder of the number. A pause is useful if you need to access an outside line before dialing the fax number. Overview Enter text using the keypad on the control panel You can enter text or symbols by using the keypad on the control panel. To enter text 1. Press the keypad numbers that correspond to the letters of a name. For example, the letters a, b, and c correspond to the number 2, as shown on the button below. Tip Press a button multiple times to see the available characters. Depending on your language and country/region setting, additional characters might be available other than the ones shown on the keypad. 2. After the correct letter appears, wait for the cursor to advance automatically to the right, or press . Press the number that corresponds to the next letter in the name. Press the button multiple times until the correct letter appears. The first letter of a word is automatically set to uppercase. To enter a space, pause, or symbol To insert a space, press Space (#). To enter a pause, press Redial/Pause. A dash appears in the number sequence. To enter a symbol, such as @, press the Symbols (*) button repeatedly to scroll through the list of available symbols: asterisk (*), dash (-), ampersand (&), period (.), slash (/), parentheses ( ), apostrophe ('), equals (=), number sign (#), at (@), underscore (_), plus (+), exclamation (!), semicolon (;), question (?), comma (,), colon (:), percent (%), and approximation (~). To erase a letter, number, or symbol If you make a mistake, press to clear it, and then make the correct entry. After you are done entering text, press OK to store your entry. Use the HP Image Zone software You can use the HP Image Zone software to access many features not available from the control panel. The HP Image Zone software is installed on your computer when you set up your HP All-in-One. For further information, see the Setup Guide that came with your device. Note If you selected the minimum installation of the HP Image Zone software, the HP Image Zone Express software is installed rather than the full application. HP Image Zone Express is recommended for computers with limited memory resources. HP Image Zone Express includes a basic set of User Guide 7 Chapter 1 photo editing features instead of the standard set that is included on the full installation of HP Image Zone. Overview Any mention of the HP Image Zone software in this guide and in the onscreen HP Image Zone Help refers to both versions of HP Image Zone unless otherwise noted. You can quickly and easily expand the functionality of your HP All-in-One by using the HP Image Zone software. Look for boxes like this throughout the guide that provide topic-specific tips and helpful information for your projects. Access to the HP Image Zone software differs by operating system (OS). For example, if you have a Windows computer, the HP Image Zone software entry point is the HP Solution Center. If you have a Mac, the HP Image Zone software entry point is the HP Image Zone window. Regardless, the entry point serves as the launching pad for the HP Image Zone software and services. To open the HP Image Zone software on a Windows computer 1. Do one of the following: ­ On the Windows desktop, double-click the HP Solution Center icon. ­ In the system tray at the far right of the Windows taskbar, double-click the HP Digital Imaging Monitor icon. ­ On the taskbar, click Start, point to Programs or All Programs, select HP, and then click HP Solution Center. 2. If you have more than one HP device installed, select the HP All-in-One tab. Note On a Windows computer, the features available in the HP Solution Center vary depending on the devices you have installed. The HP Solution Center is customized to display icons associated with the selected device. If the selected device is not equipped with a particular feature, then the icon for that feature does not display in the HP Solution Center. Tip If the HP Solution Center on your computer does not contain any icons, an error might have occurred during the software installation. To correct this, use the Control Panel in Windows to completely uninstall the HP Image Zone software; then reinstall the software. For more information, see the Setup Guide that came with your HP All-in-One. To open the HP Image Zone software on a Mac Click the HP Image Zone icon in the Dock, and then choose a device. The HP Image Zone window appears. Note On a Mac, the features available in the HP Image Zone software vary depending on the chosen device. Tip Once the HP Image Zone software is opened, you can access the Dock menu shortcuts by selecting and holding the mouse button over the HP Image Zone icon in the Dock. 8 HP Officejet 5600 All-in-One series 2 Find more information You can access a variety of resources, both printed and onscreen, that provide information about setting up and using your HP All-in-One. Sources of information Setup Guide The Setup Guide provides instructions for setting up your HP All-inOne and installing software. Make sure you follow the steps in the Setup Guide in order. Note To take full advantage of the features on the HP All-in-One, you might need to perform additional setup or set additional preferences, described in the User Guide you are reading. For more information, see Finish setting up your HP All-in-One. If you have problems during setup, see Troubleshooting in the last section of the Setup Guide, or see Troubleshooting information in this User Guide. User Guide This User Guide contains information on how to use your HP All-inOne, including troubleshooting tips and step-by-step instructions. It also provides additional setup instructions to supplement those in the Setup Guide. HP Image Zone Tour (Windows) The HP Image Zone Tour is a fun, interactive way to get a brief overview of the software included with your HP All-in-One. You'll learn how the HP Image Zone software can help you edit, organize, and print your photos. Find more information User Guide 9 Chapter 2 (continued) HP Image Zone Help The HP Image Zone Help provides detailed instructions on features of your HP All-in-One that are not described in this User Guide, including features that are only available using the HP Image Zone software. Windows The Get step-by-step instructions topic provides information on using the HP Image Zone software with HP devices. The Explore what you can do topic provides more information about the practical and creative things you can do with the HP Image Zone software and your HP devices. If you need further assistance or want to check for HP software updates, see the Troubleshooting and support topic. Mac The How Do I? topic provides more information about the practical and creative things you can do with the HP Image Zone software and your HP devices. The Get Started topic area provides information about importing, modifying, and sharing your images. The Use Help topic provides more information about finding information in the onscreen Help. For more information, see Use the onscreen Help. Onscreen help from your device Onscreen help is available from your device and contains additional information on select topics. To access onscreen help from the control panel 1. Press the Setup/? button. 2. Press until the appropriate help topic appears, and then press OK. The help topic opens on your computer screen. Readme The Readme file contains the most recent information which might not be found in other publications. Install the software to access the Readme file. www.hp.com/support If you have Internet access, you can get help and support from the HP website. This website offers technical support, drivers, supplies, and ordering information. Find more information 10 HP Officejet 5600 All-in-One series Use the onscreen Help This User Guide provides just a sampling of the features available to help you get started using your HP All-in-One. Explore the onscreen HP Image Zone Help that came with your HP All-in-One software for information on all the features that your HP All-in-One supports. Note The onscreen Help also provides troubleshooting topics to assist you in resolving any issues you might encounter with your HP All-in-One. The way you access and use the onscreen Help varies slightly depending on whether you are viewing the Help on a Windows computer or a Mac. Guidelines for using both Help systems are included in the following sections. Find more information Use the Help on a Windows computer This section explains how to access the onscreen Help on a Windows computer. It tells you how to use the navigation, search, and index features in the Help system to find the specific information you need. To access the HP Image Zone Help on a Windows computer 1. In the HP Solution Center, click the tab for your HP All-in-One. For information on accessing the HP Solution Center, see Use the HP Image Zone software. 2. In the Device Support area, click Onscreen Guide or Troubleshooting. ­ If you click Onscreen Guide, a pop-up menu appears. You can choose to open the welcome page for the entire Help system or to go specifically to the Help for your HP All-in-One. ­ If you click Troubleshooting, the Troubleshooting and support page opens. The following diagram highlights features for finding your way around the Help. User Guide 11 Chapter 2 Find more information 1 2 3 Contents, Index, and Search tabs Display area Help toolbar Contents, Index, and Search tabs The Contents, Index, and Search tabs enable you to find any topic in the HP Image Zone Help. Contents The Contents tab provides a top-down view of the topics in the Help, similar to the table of contents in a book. This is a useful way to find all the information provided about a single feature, such as printing photos. ­ For information on tasks and features available from the control panel of your HP All-in-One, open the 5600 series Help near the bottom of the list. ­ For troubleshooting information about your HP All-in-One, open the Troubleshooting and support book, and then open the 5600 series Troubleshooting book. ­ The other books listed on the Contents tab provide information on using the HP Image Zone software to complete tasks on your HP All-in-One. Sections that contain subtopics are indicated in the list by a book icon. To view a list of the subtopics within a book, click the + sign next to the book icon. (The + sign changes to a - sign when the section is already expanded.) To view the information in a topic, click the book name or topic name on the Contents tab. The selected topic appears in the display area on the right. Index The Index tab provides an alphabetical list of index entries relevant to the topics in the HP Image Zone Help. 12 HP Officejet 5600 All-in-One series You can use the scroll bar on the right side of the list to view the different entries, or you can begin typing keywords in the text box above the list. As you type, the list of index entries automatically advances to the entries that begin with the letters you type. When you see an index entry that seems to be related to the information you are trying to find, double-click the index entry. ­ If there is only one topic in the Help associated with that index entry, that topic appears in the display area on the right. ­ If there are many applicable topics, the Topics Found dialog box appears. Double-click any topic listed in the dialog box to view it in the display area. Search The Search tab enables you to search the entire Help system for specific words, such as "borderless print". Tip If any of the words you are entering are fairly common (such as "print", in the "borderless print" example), you might want to place quotation marks around the combination of words for which you are searching. This limits your search so that the results are more relevant to the information you need. Instead of returning all topics that contain either the word "borderless" or the word "print", the search will only return topics that contain the phrase "borderless print". After entering your search criteria, click List Topics to view all the Help topics that contain the words or phrases you entered. The results are listed in a three-column table. Each row contains the topic Title, the Location in the Help where the topic is contained, and the Rank, assigned based on its relevance to your search criteria. By default, the results are sorted by Rank, so that the topic containing the most instances of your search criteria is at the top of the list. You can also sort the results by the topic's Title or Location, by clicking the table heading for that column. To view the contents of a topic, double-click that row in the results table. The selected topic appears in the display area on the right. Find more information Display area The display area on the right side of the Help window displays the Help topic you select from one of the tabs on the left. Help topics include descriptive text, step-bystep instructions, and illustrations, if applicable. Topics often include links to other topics in the Help system where you can find additional information. Sometimes a link automatically opens the new topic in the display area. At other times, there might be more than one applicable topic. When User Guide 13 Chapter 2 this is the case, the Topics Found dialog box appears. Double-click any topic listed in the dialog box to view it in the display area. Some topics include detailed instructions or additional information that is not immediately visible on the page. Look for the words Show All or Hide All at the top right side of the page. If these words are visible, it means there is additional information hidden on the page. The hidden information is indicated by dark blue text with an arrow. You can view the hidden information by clicking the dark blue text. Some topics include animated videos that show you how to use a particular feature. These animations are identified by a video camera icon, followed by the words "Show me how". When you click the "Show me how" link text, the animation runs in a new window. Find more information Help toolbar The Help toolbar, shown below, contains buttons that enable you to move around the topics in the Help. You can move backwards and forwards through topics that you have already viewed, or you can click the Home button to return to the HP Image Zone help contents page. 1 2 3 4 5 6 Show/Hide Back Forward Home Print Options The Help toolbar also contains buttons for changing the way the onscreen Help appears on your computer screen. For example, if you need more room to view the help topics in the display area on the right, you can hide the Contents, Index, and Search tabs by clicking the Hide button. Finally, the Print button enables you to print the page that is currently displayed on the computer screen. If the Contents tab is visible on the left when you click Print, the Print Topics dialog box appears. You can choose to print just the topic you are currently viewing in the display area, or you can print the current topic plus any subtopics associated with it. This feature is not available if the Index or Search tab is visible on the right side of the Help window. Use the Help on a Mac This section explains how to access the onscreen Help on a Mac. It tells you how to navigate and search the Help system to find the specific information you need. 14 HP Officejet 5600 All-in-One series To access the HP Image Zone Help on a Mac On the Help menu in the HP Image Zone, choose HP Image Zone Help. For information on accessing the HP Image Zone software, see Use the HP Image Zone software. The HP Image Zone Help appears. The following diagram highlights features for finding you way around the Help. Find more information 1 2 3 Navigation panes Display area Help toolbar Navigation panes The HP Image Zone Help opens in the Help Viewer. It is divided into three panes. The left and center panes enable you to move around the topics in the Help. (The right pane contains the display area, described in the next section.) The left pane contains a list of all the sections in the Help. ­ For information on tasks and features that are available from the control panel of your HP All-in-One, click the 5600 series Help. ­ For information on troubleshooting issues with your HP All-in-One, click the 5600 series Troubleshooting. ­ The other sections listed provide information on using the HP Image Zone software to complete tasks on your HP All-in-One. The center pane provides a top-down view of the topics in the section selected in the left pane, similar to the table of contents in a book. This is a useful way to find all the information provided about a single feature, such as printing photos. Display area The display area in the right pane displays the Help topic you select in the center pane. Help topics include descriptive text, step-by-step instructions, and illustrations, if applicable. Many topics in the HP Image Zone Help include information about how to use a feature from the control panel on the HP All-in-One as well as from the HP Image User Guide 15 Chapter 2 Find more information Zone software on the Mac. Use the scroll bars to the right of the display area to view all the content in a particular topic. Sometimes important information is not visible in the window without scrolling. Topics often include links or references to other topics in the Help system where you can find additional information. ­ If the related topic appears in the same section of the Help, the topic automatically opens in the display area. ­ If the related topic appears in a different section of the Help, the current topic provides a reference telling you which section to choose from the left navigation pane. You can either locate the related topic by using the center navigation pane, or you can search for the topic, as described in the next section. Some topics include animated videos that show you how to use a particular feature. These animations are identified by a video camera icon, followed by the words "Show me how". When you click the video camera icon, the animation runs in a new window. Help toolbar The Help toolbar, shown below, contains buttons that enable you to move around the topics in the Help. You can move backwards through topics that you have already viewed, or you can click the Help Center button to access Help for other software applications on your Mac. 1 2 3 Back Help Center Search area The Help toolbar also contains a text box that enables you to search the entire Help system for specific words, such as "borderless print". After entering your search criteria, press RETURN on your keyboard to view a list of all the topics that contain the words or phrases you entered. The results are listed in a three-column table. Each row contains the title of the Topic, the Relevance (assigned based on its relevance to your search criteria), and the Location in the Help where the topic is contained. By default, the results are sorted by Relevance, so that the topic that best matches your search criteria is at the top of the list. You can also sort the results by the Topic or Location by clicking the table heading for that column. To view the contents of a topic, double-click that row in the results table. The selected topic appears. 16 HP Officejet 5600 All-in-One series 3 Finish setting up your HP All-inOne After you have completed the steps in your Setup Guide, refer to this chapter to help you finish setting up your HP All-in-One. This section contains important setup-related information for your device, including information on setting preferences. Change device preferences such as the language and country/region, the date, and the volume of rings and button presses. For more information, see Set your preferences. Complete the fax setup, including setting the answer mode, number of rings to answer, and answer ring pattern. For more information, see Fax setup. Set your preferences Before you begin using your HP All-in-One, set the preferences described in this section. This User Guide provides just a sampling of the preferences available to help you get started using your HP All-in-One. Explore the onscreen HP Image Zone Help that came with your HP All-in-One software for information on all the preferences available for controlling the behavior of your HP All-in-One. For example, the onscreen HP Image Zone Help provides information on changing the scroll speed of messages on the control panel display, setting redial options for faxing, and other preferences. For more information on the HP Image Zone Help, see Use the onscreen Help. Set your language and country/region The language and country/region setting determines which language the HP All-inOne uses to display messages on the control panel display. Usually, you set the language and country/region when you first set up the HP All-in-One. However, you can change the setting at any time by using the following procedure. 1. 2. 3. 4. 5. Finish setup 6. Press Setup. Press 7, and then press 1. This selects Preferences and then selects Set Language & Country/Region. Press or to scroll through the languages. When your language appears, press OK. When prompted, press 1 for Yes or 2 for No. Press or to scroll through the countries/regions. When the country/region you want to select appears, press OK. When prompted, press 1 for Yes or 2 for No. Set the date and time You can set the date and time from the control panel. The date and time format is based on the language and country/region setting. When you send a fax, the current date and time are transmitted, along with your name and fax number, as part of the fax header. User Guide 17 Chapter 3 Note In some countries/regions, the date and time stamp on the fax header is a legal requirement. If your HP All-in-One loses power, you need to reset the date and time. 1. 2. 3. Press Setup. Press 6, and then press 3. This selects Tools and then selects Date and Time. Enter the month, day, and year by pressing the appropriate numbers on the keypad. Depending on your country/region setting, you might enter the date in a different order. Enter the hours and minutes. If your time is displayed in the 12-hour format, press 1 for AM, or 2 for PM. The new date and time settings appear on the control panel display. 4. 5. Adjust the volume Your HP All-in-One provides three levels for adjusting the ring and speaker volume. The ring volume is the volume of the phone rings. The speaker volume is the level of everything else, such as the dial tones, fax tones, and button press beeps. The default setting is Soft. 1. 2. 3. Press Setup. Press 4, and then press 5. This selects Basic Fax Setup and then selects Ring and Beep Volume. Press to select one of the options: Soft, Loud, or Off. Note The beeps you hear when pressing buttons maintain the same volume whether you choose Loud or Soft. These two options only affect ring, dial, and other tones you hear when faxing. If you choose Off, however, the sounds of button presses are also turned off. If you select Off, you will not hear a dial tone, fax tones, or incoming ring tones. With the Ring and Beep Volume set to Off, you cannot send a fax using monitor dialing, such as when using a calling card to send a fax. For more information on monitor dialing, see Send a fax using monitor dialing. 4. Press OK. Finish setup Fax setup After completing all the steps in the Setup Guide, use the instructions in this section to complete your fax setup. Please keep your Setup Guide for later use. In this section, you will learn how to set up your HP All-in-One so that faxing works successfully with equipment and services you might already have on the same phone line as your HP All-in-One. Tip You can also use the Fax Setup Wizard (Windows) or Fax Setup Utility (Mac) to help you quickly set up some important fax settings such as the answer mode and fax header information. You can access the Fax Setup Wizard (Windows) or Fax Setup Utility (Mac) through the HP Image Zone 18 HP Officejet 5600 All-in-One series software. After you run the Fax Setup Wizard (Windows) or Fax Setup Utility (Mac), follow the procedures in this section to complete your fax setup. Set up the HP All-in-One for faxing Before you begin setting up your HP All-in-One for faxing, determine which kind of phone system your country/region uses. The instructions for setting up your HP All-inOne for faxing differ depending on whether you have a serial- or parallel-type phone system. If you do not see your country/region listed in the table below, you probably have a serial-type phone system. In a serial-type phone system, the connector type on your shared telephone equipment (modems, phones, and answering machines) does not allow a physical connection to the "2-EXT" port on your HP All-in-One. Instead, all equipment must be connected at the telephone wall jack. If your country/region is listed in the table below, you probably have a paralleltype telephone system. In a parallel-type phone system, you are able to connect shared telephone equipment to the phone line by using the "2-EXT" port on the back of the HP All-in-One. Note If you have a parallel-type phone system, HP recommends you use the 2-wire phone cord supplied with your HP All-in-One to connect the HP All-in-One to the telephone wall jack. Countries/regions with a parallel-type phone system Argentina Canada Colombia Indonesia Korea Mexico Portugal Singapore Thailand Vietnam If you are unsure which kind of telephone system you have (serial or parallel), check with your telephone company. Choose the right fax setup for your home or office To fax successfully, you need to know what types of equipment and services (if any) share the same phone line with your HP All-in-One. This is important because you might need to connect some of your existing office equipment directly to your HP AllAustralia Chile Greece Ireland Latin America Philippines Russia Spain USA Brazil China Finish setup India Japan Malaysia Poland Saudi Arabia Taiwan Venezuela User Guide 19 Chapter 3 in-One, and you might also need to change some fax settings before you can fax successfully. To determine the best way to set up the HP All-in-One in your home or office, first read through the questions in this section and record your answers. Next, refer to the table in the following section and choose the recommended setup case based on your answers. Make sure to read and answer the following questions in the order they are presented. 1. Do you have a digital subscriber line (DSL) service through your telephone company? (DSL might be called ADSL in your country/region.) Yes, I have DSL. No. If you answered Yes, proceed directly to Case B: Set up your HP All-in-One with DSL. You do not need to continue answering questions. If you answered No, please continue answering questions. Do you have a private branch exchange (PBX) phone system or an integrated services digital network (ISDN) system? If you answered Yes, proceed directly to Case C: Set up your HP All-in-One with a PBX phone system or an ISDN line. You do not need to continue answering questions. If you answered No, please continue answering questions. Do you subscribe to a distinctive ring service through your telephone company that provides multiple phone numbers with different ring patterns? Yes, I have distinctive ring. No. If you answered Yes, proceed directly to Case D: Fax with a distinctive ring service on the same line. You do not need to continue answering questions. If you answered No, please continue answering questions. Are you unsure if you have distinctive ring? Many phone companies offer a distinctive ring feature that allows you to have several phone numbers on one phone line. When you subscribe to this service, each phone number will have a different ring pattern. For example, you can have single, double, and triple rings for the different numbers. You might assign one phone number with a single ring to your voice calls, and another phone number with double rings to your fax calls. This allows you to tell the difference between voice and fax calls when the phone rings. Do you receive voice calls at the same phone number you will use for fax calls on your HP All-in-One? Yes, I receive voice calls. No. Please continue answering questions. Do you have a computer modem on the same phone line as your HP All-in-One? Yes, I have a computer modem. No. 2. 3. Finish setup 4. 5. 20 HP Officejet 5600 All-in-One series 6. 7. Are you unsure if you use a computer modem? If you answer Yes to any of the following questions, you are using a computer modem: ­ Do you send and receive faxes directly to and from your computer software programs through a dial-up connection? ­ Do you send and receive e-mail messages on your computer through a dialup connection? ­ Do you access the Internet from your computer through a dial-up connection? Please continue answering questions. Do you have an answering machine that answers voice calls at the same phone number you will use for fax calls on your HP All-in-One? Yes, I have an answering machine. No. Please continue answering questions. Do you subscribe to a voice mail service through your telephone company at the same phone number you will use for fax calls on your HP All-in-One? Yes, I have a voice mail service. No. After you have completed answering the questions, proceed to the next section to select your fax setup case. Select your fax setup case Now that you have answered all the questions about the equipment and services that share the phone line with your HP All-in-One, you are ready to choose the best setup case for your home or office. From the first column in the following table, choose the combination of equipment and services applicable to your home or office setting. Then look up the appropriate setup case in the second or third column based on your phone system. Step-by-step instructions are included for each case in the sections that follow. If you have answered all the questions in the previous section and have none of the described equipment or services, choose "None" from the first column in the table. Note If your home or office setup is not described in this section, set up the HP All-in-One as you would a regular analog phone. Make sure you use the phone cord supplied in the box to connect one end to your telephone wall jack and the other end to the port labeled "1-LINE" on the back of your HP All-inOne. If you use another phone cord, you might experience problems sending and receiving faxes. Other equipment/ services sharing your fax line None (You answered No to all questions.) DSL service Recommended fax setup for parallel-type phone systems Case A: Separate fax line (no voice calls received) Recommended fax setup for serial-type phone systems Case A: Separate fax line (no voice calls received) Finish setup Case B: Set up your HP All-in-One with DSL Case B: Set up your HP All-in-One with DSL User Guide 21 Chapter 3 (continued) Other equipment/ services sharing your fax line (You answered Yes to question 1 only.) PBX or ISDN system (You answered Yes to question 2 only.) Distinctive ring service (You answered Yes to question 3 only.) Voice calls (You answered Yes to question 4 only.) Voice calls and voice mail service (You answered Yes to questions 4 and 7 only.) Computer modem (You answered Yes to question 5 only.) Finish setup Recommended fax setup for parallel-type phone systems Recommended fax setup for serial-type phone systems Case C: Set up your HP All-in-One with a PBX phone system or an ISDN line Case D: Fax with a distinctive ring service on the same line Case E: Shared voice/fax line Case C: Set up your HP All-in-One with a PBX phone system or an ISDN line Case D: Fax with a distinctive ring service on the same line Case E: Shared voice/fax line Case F: Shared voice/fax line with voice mail Case F: Shared voice/fax line with voice mail Case G: Fax line shared with computer modem (no voice calls received) Case H: Shared voice/fax line with computer modem Not applicable. Voice calls and computer modem (You answered Yes to questions 4 and 5 only.) Voice calls and answering machine (You answered Yes to questions 4 and 6 only.) Voice calls, computer modem, and answering machine (You answered Yes to questions 4, 5, and 6 only.) Voice calls, computer modem, and voice mail service (You answered Yes to questions 4, 5, and 7 only.) Not applicable. Case I: Shared voice/fax line with answering machine Not applicable. Case J: Shared voice/fax line with computer modem and answering machine Not applicable. Case K: Shared voice/fax line with computer modem and voice mail Not applicable. 22 HP Officejet 5600 All-in-One series For additional fax setup information, in specific countries/regions, see the Fax Configuration website listed below. Austria Germany Switzerland (French) Switzerland (German) United Kingdom www.hp.com/at/faxconfig www.hp.com/de/faxconfig www.hp.com/ch/fr/faxconfig www.hp.com/ch/de/faxconfig www.hp.com/uk/faxconfig Case A: Separate fax line (no voice calls received) If you have a separate phone line on which you receive no voice calls, and you have no other equipment connected on this phone line, set up your HP All-in-One as described in this section. Finish setup Back view of the HP All-in-One 1 2 Telephone wall jack Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port To set up your HP All-in-One with a separate fax line 1. Using the phone cord supplied in the box with your HP All-in-One, connect one end to your telephone wall jack, then connect the other end to the port labeled "1LINE" on the back of your HP All-in-One. Note If you do not use the supplied cord to connect from the telephone wall jack to your HP All-in-One, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. If the supplied phone cord is too short, see The phone cord that came with my HP All-in-One is not long enough for information on extending it. 2. 3. Set the Auto Answer setting to On. For information on changing this setting, see Set the answer mode. (Optional) Change the Rings to Answer setting to the lowest setting (two rings). User Guide 23 Chapter 3 4. For information on changing this setting, see Set the number of rings before answering. Run a fax test. For information, see Test your fax setup. When the phone rings, your HP All-in-One will answer automatically after the number of rings you set in the Rings to Answer setting. Then it will begin emitting fax reception tones to the sending fax machine and receive the fax. Case B: Set up your HP All-in-One with DSL If you have a DSL service through your telephone company, use the instructions in this section to connect a DSL filter between the telephone wall jack and your HP All-inOne. The DSL filter removes the digital signal that can interfere with your HP All-inOne, so the HP All-in-One can communicate properly with the phone line. (DSL might be called ADSL in your country/region.) Note If you have a DSL line and you do not connect the DSL filter, you will not be able to send and receive faxes with your HP All-in-One. Finish setup Back view of the HP All-in-One 1 2 3 Telephone wall jack DSL filter and cord supplied by your DSL provider Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port To set up your HP All-in-One with DSL 1. Obtain a DSL filter from your DSL provider. 2. Using the phone cord supplied in the box with your HP All-in-One, connect one end to the open port on the DSL filter, then connect the other end to the port labeled "1-LINE" on the back of your HP All-in-One. Note If you do not use the supplied cord to connect from the telephone wall jack to your HP All-in-One, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. 3. Connect the DSL filter cord to the telephone wall jack. Note If you have other office equipment or services attached to this phone line, such as a distinctive ring service, answering machine, or voice 24 HP Officejet 5600 All-in-One series 4. mail, see the appropriate section in this section for additional setup guidelines. Run a fax test. For information, see Test your fax setup. Case C: Set up your HP All-in-One with a PBX phone system or an ISDN line If you are using either a PBX phone system or an ISDN converter/terminal adapter, make sure you do the following: If you are using either a PBX or an ISDN converter/terminal adaptor, connect the HP All-in-One to the port that is designated for fax and phone use. Also, make sure that the terminal adapter is set to the correct switch type for your country/ region, if possible. Note Some ISDN systems allow you to configure the ports for specific phone equipment. For example, you might have assigned one port for telephone and Group 3 fax and another port for multiple purposes. If you have problems when connected to the fax/phone port of your ISDN converter, try using the port designated for multiple purposes; it might be labeled "multi-combi" or something similar. If you are using a PBX phone system, set the call waiting tone to "off". Note Many digital PBX systems include a call-waiting tone that is set to "on" by default. The call waiting tone will interfere with any fax transmission, and you will not be able to send or receive faxes with your HP All-in-One. Refer to the documentation that came with your PBX phone system for instructions on how to turn off the call-waiting tone. If you are using a PBX phone system, dial the number for an outside line before dialing the fax number. Make sure you use the supplied cord to connect from the telephone wall jack to your HP All-in-One. If you do not, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. If the supplied phone cord is too short, see The phone cord that came with my HP All-in-One is not long enough for information on extending it. Finish setup Case D: Fax with a distinctive ring service on the same line If you subscribe to a distinctive ring service (through your telephone company) that allows you to have multiple phone numbers on one phone line, each with a different ring pattern, set up your HP All-in-One as described in this section. User Guide 25 Chapter 3 Back view of the HP All-in-One 1 2 Telephone wall jack Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port To set up your HP All-in-One with a distinctive ring service 1. Using the phone cord supplied in the box with your HP All-in-One, connect one end to your telephone wall jack, then connect the other end to the port labeled "1LINE" on the back of your HP All-in-One. Note If you do not use the supplied cord to connect from the telephone wall jack to your HP All-in-One, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. If the supplied phone cord is too short, see The phone cord that came with my HP All-in-One is not long enough for information on extending it. 2. Finish setup 3. Set the Auto Answer setting to On. For information on changing this setting, see Set the answer mode. Change the Answer Ring Pattern setting to match the pattern that the telephone company assigned to your fax number. For information on changing this setting, see Change the answer ring pattern (distinctive ringing). Note By default, your HP All-in-One is set to answer all ring patterns. If you do not set the Answer Ring Pattern to match the ring pattern assigned to your fax number, your HP All-in-One might answer both voice calls and fax calls or it might not answer at all. 4. 5. (Optional) Change the Rings to Answer setting to the lowest setting (two rings). For information on changing this setting, see Set the number of rings before answering. Run a fax test. For information, see Test your fax setup. Your HP All-in-One will automatically answer incoming calls that have the ring pattern you selected (Answer Ring Pattern setting) after the number of rings you selected (Rings to Answer setting). Then it will begin emitting fax reception tones to the sending fax machine and receive the fax. 26 HP Officejet 5600 All-in-One series Case E: Shared voice/fax line If you receive both voice calls and fax calls at the same phone number, and you have no other office equipment (or voice mail) on this phone line, set up your HP All-in-One as described in this section. Back view of the HP All-in-One 1 2 3 Telephone wall jack Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port Telephone (optional) To set up your HP All-in-One with a shared voice/fax line 1. Using the phone cord supplied in the box with your HP All-in-One, connect one end to your telephone wall jack, then connect the other end to the port labeled "1LINE" on the back of your HP All-in-One. Note If you do not use the supplied cord to connect from the telephone wall jack to your HP All-in-One, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. If the supplied phone cord is too short, see The phone cord that came with my HP All-in-One is not long enough for information on extending it. 2. Do one of the following, depending on your phone system: ­ If you have a parallel-type phone system, remove the white plug from the port labeled "2-EXT" on the back of your HP All-in-One, and then connect a phone to this port. ­ If you have a serial-type phone system, you might plug your phone directly to the telephone wall jack. Now you need to decide how you want the HP All-in-One to answer calls, automatically or manually: ­ If you set up the HP All-in-One to answer calls automatically, it answers all incoming calls and receives faxes. Your HP All-in-One will not be able to distinguish between fax and voice calls in this case; if you suspect the call is a voice call, you will need to answer it before the HP All-in-One answers the Finish setup 3. User Guide 27 Chapter 3 4. call. To set up the HP All-in-One to answer calls automatically, change the Auto Answer setting to On. ­ If you set up the HP All-in-One to answer faxes manually, you must be available to respond in person to incoming fax calls or your HP All-in-One cannot receive faxes. To set up the HP All-in-One to answer calls manually, change the Auto Answer setting to Off. For information on changing this setting, see Set the answer mode. Run a fax test. For information, see Test your fax setup. If you pick up the phone before the HP All-in-One answers the call and hear fax tones from a sending fax machine, you will need to answer the fax call manually. For information, see Receive a fax manually. Case F: Shared voice/fax line with voice mail If you receive both voice calls and fax calls at the same phone number, and you also subscribe to a voice mail service through your telephone company, set up your HP Allin-One as described in this section. Note You cannot receive faxes automatically if you have a voice mail service at the same phone number you use for fax calls. You must receive faxes manually; this means you must be available to respond in person to incoming fax calls. If you want to receive faxes automatically instead, contact your telephone company to subscribe to a distinctive ring service, or to obtain a separate phone line for faxing. Finish setup Back view of the HP All-in-One 1 2 Telephone wall jack Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port To set up your HP All-in-One with voice mail 1. Using the phone cord supplied in the box with your HP All-in-One, connect one end to your telephone wall jack, then connect the other end to the port labeled "1LINE" on the back of your HP All-in-One. Note If you do not use the supplied cord to connect from the telephone wall jack to your HP All-in-One, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. If the supplied phone cord is too 28 HP Officejet 5600 All-in-One series 2. 3. short, see The phone cord that came with my HP All-in-One is not long enough for information on extending it. Set the Auto Answer setting to Off. For information on changing this setting, see Set the answer mode. Run a fax test. For information, see Test your fax setup. You must be available to respond in person to incoming fax calls, or your HP All-inOne cannot receive faxes. For information on receiving faxes manually, see Receive a fax manually. Case G: Fax line shared with computer modem (no voice calls received) If you have a fax line on which you receive no voice calls, and you also have a computer modem connected on this line, set up your HP All-in-One as described in this section. Since your computer modem shares the phone line with your HP All-in-One, you will not be able to use both your computer modem and your HP All-in-One simultaneously. For example, you cannot use your HP All-in-One for faxing if you are using your computer modem to send an e-mail or access the Internet. Finish setup Back view of the HP All-in-One 1 2 3 Telephone wall jack Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port Computer with modem To set up your HP All-in-One with a computer modem 1. Remove the white plug from the port labeled "2-EXT" on the back of your HP Allin-One. 2. Find the phone cord that connects from the back of your computer (your computer modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled "2-EXT" on the back of your HP All-in-One. 3. Using the phone cord supplied in the box with your HP All-in-One, connect one end to your telephone wall jack, then connect the other end to the port labeled "1LINE" on the back of your HP All-in-One. User Guide 29 Chapter 3 Note If you do not use the supplied cord to connect from the telephone wall jack to your HP All-in-One, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. If the supplied phone cord is too short, see The phone cord that came with my HP All-in-One is not long enough for information on extending it. 4. If your computer modem software is set to receive faxes to your computer automatically, turn off that setting. Note If you do not turn off the automatic fax reception setting in your computer modem software, your HP All-in-One will not be able to receive faxes. 5. 6. Set the Auto Answer setting to On. For information on changing this setting, see Set the answer mode. (Optional) Change the Rings to Answer setting to the lowest setting (two rings). For information on changing this setting, see Set the number of rings before answering. Run a fax test. For information, see Test your fax setup. 7. When the phone rings, your HP All-in-One will answer automatically after the number of rings you set in the Rings to Answer setting. Then it will begin emitting fax reception tones to the sending fax machine and receive the fax. Case H: Shared voice/fax line with computer modem If you receive both voice calls and fax calls at the same phone number, and you also have a computer modem connected on this phone line, set up your HP All-in-One as described in this section. Since your computer modem shares the phone line with your HP All-in-One, you will not be able to use both your computer modem and your HP All-in-One simultaneously. For example, you cannot use your HP All-in-One for faxing if you are using your computer modem to send an e-mail or access the Internet. There are two different ways to set up your HP All-in-One with your computer based on the number of phone ports on your computer. Before you begin, check your computer to see if it has one or two phone ports. If your computer has only one phone port, you will need to purchase a parallel splitter (also called a coupler), as shown below. (A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a 2-line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.) For additional details, see the 5600 series Troubleshooting section in the onscreen HP Image Zone Help. Finish setup 30 HP Officejet 5600 All-in-One series Example of a parallel splitter If your computer has two phone ports, set up your HP All-in-One as described below. Back view of the HP All-in-One 1 2 3 4 5 6 Telephone wall jack "IN" phone port on your computer "OUT" phone port on your computer Telephone Computer with modem Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port Finish setup To set up your HP All-in-One to a computer with two phone ports 1. Remove the white plug from the port labeled "2-EXT" on the back of your HP Allin-One. 2. Find the phone cord that connects from the back of your computer (your computer modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled "2-EXT" on the back of your HP All-in-One. 3. Connect a phone to the "OUT" port on the back of your computer modem. 4. Using the phone cord supplied in the box with your HP All-in-One, connect one end to your telephone wall jack, then connect the other end to the port labeled "1LINE" on the back of your HP All-in-One. Note If you do not use the supplied cord to connect from the telephone wall jack to your HP All-in-One, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. If the supplied phone cord is too User Guide 31 Chapter 3 5. short, see The phone cord that came with my HP All-in-One is not long enough for information on extending it. If your computer modem software is set to receive faxes to your computer automatically, turn off that setting. Note If you do not turn off the automatic fax reception setting in your computer modem software, your HP All-in-One will not be able to receive faxes. 6. 7. Now you need to decide how you want the HP All-in-One to answer calls, automatically or manually: ­ If you set up the HP All-in-One to answer calls automatically, it answers all incoming calls and receives faxes. Your HP All-in-One will not be able to distinguish between fax and voice calls in this case; if you suspect the call is a voice call, you will need to answer it before the HP All-in-One answers the call. To set up the HP All-in-One to answer calls automatically, change the Auto Answer setting to On. ­ If you set up the HP All-in-One to answer faxes manually, you must be available to respond in person to incoming fax calls or your HP All-in-One cannot receive faxes. To set up the HP All-in-One to answer calls manually, change the Auto Answer setting to Off. For information on changing this setting, see Set the answer mode. Run a fax test. For information, see Test your fax setup. If you pick up the phone before the HP All-in-One answers the call and hear fax tones from a sending fax machine, you will need to answer the fax call manually. For information, see Receive a fax manually. Case I: Shared voice/fax line with answering machine If you receive both voice calls and fax calls at the same phone number, and you also have an answering machine that answers voice calls at this phone number, set up your HP All-in-One as described in this section. Finish setup 32 HP Officejet 5600 All-in-One series Back view of the HP All-in-One 1 2 3 4 5 6 Telephone wall jack "IN" port on your answering machine "OUT" port on your answering machine Telephone (optional) Answering machine Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port To set up your HP All-in-One with a shared voice/fax line with answering machine 1. Remove the white plug from the port labeled "2-EXT" on the back of your HP Allin-One. 2. Unplug your answering machine from the telephone wall jack, and connect it to the port labeled "2-EXT" on the back of your HP All-in-One. Note If you do not connect your answering machine directly to your HP All-in-One, fax tones from a sending fax machine might be recorded on your answering machine, and you probably will not be able to receive faxes with your HP All-in-One. 3. Using the phone cord supplied in the box with your HP All-in-One, connect one end to your telephone wall jack, then connect the other end to the port labeled "1LINE" on the back of your HP All-in-One. Note If you do not use the supplied cord to connect from the telephone wall jack to your HP All-in-One, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. If the supplied phone cord is too short, see The phone cord that came with my HP All-in-One is not long enough for information on extending it. 4. (Optional) If your answering machine does not have a built-in phone, for convenience you might want to connect a phone to the back of your answering machine at the "OUT" port. Note If your answering machine does not let you connect an external phone, you can purchase and use a parallel splitter (also known as a Finish setup User Guide 33 Chapter 3 5. 6. 7. 8. coupler) to connect both the answering machine and telephone to your HP All-in-One. You can use standard phone cords for these connections. Set the Auto Answer setting to On. For information on changing this setting, see Set the answer mode. Set your answering machine to answer after four or fewer rings. Change the Rings to Answer setting on your HP All-in-One to the maximum number of rings supported by your device. (The maximum number of rings varies by country/region.) For information on changing this setting, see Set the number of rings before answering. Run a fax test. For information, see Test your fax setup. When the phone rings, your answering machine will answer after the number of rings you have set, and then play your recorded greeting. The HP All-in-One monitors the call during this time, "listening" for fax tones. If incoming fax tones are detected, the HP All-in-One will emit fax reception tones and receive the fax; if there are no fax tones, the HP All-in-One stops monitoring the line and your answering machine can record a voice message. Case J: Shared voice/fax line with computer modem and answering machine If you receive both voice calls and fax calls at the same phone number, and you also have a computer modem and answering machine connected on this phone line, set up your HP All-in-One as described in this section. Since your computer modem shares the phone line with your HP All-in-One, you will not be able to use both your computer modem and your HP All-in-One simultaneously. For example, you cannot use your HP All-in-One for faxing if you are using your computer modem to send an e-mail or access the Internet. Finish setup There are two different ways to set up your HP All-in-One with your computer based on the number of phone ports on your computer. Before you begin, check your computer to see if it has one or two phone ports. If your computer has only one phone port, you will need to purchase a parallel splitter (also called a coupler), as shown below. (A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a 2-line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.) For additional details, see the 5600 series Troubleshooting section in the onscreen HP Image Zone Help. Example of a parallel splitter If your computer has two phone ports, set up your HP All-in-One as described below. 34 HP Officejet 5600 All-in-One series Back view of the HP All-in-One 1 2 3 4 5 6 7 Telephone wall jack "IN" phone port on your computer "OUT" phone port on your computer Telephone (optional) Answering machine Computer with modem Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port To set up your HP All-in-One to a computer with two phone ports 1. Remove the white plug from the port labeled "2-EXT" on the back of your HP Allin-One. 2. Find the phone cord that connects from the back of your computer (your computer modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled "2-EXT" on the back of your HP All-in-One. 3. Unplug your answering machine from the telephone wall jack, and connect it to the "OUT" port on the back of your computer modem. This allows a direct connection between the HP All-in-One and your answering machine, even though the computer modem is connected first in line. Note If you do not connect your answering machine in this way, fax tones from a sending fax machine might be recorded on your answering machine, and you might not be able to receive faxes with your HP All-inOne. 4. Using the phone cord supplied in the box with your HP All-in-One, connect one end to your telephone wall jack, then connect the other end to the port labeled "1LINE" on the back of your HP All-in-One. Note If you do not use the supplied cord to connect from the telephone wall jack to your HP All-in-One, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. If the supplied phone cord is too Finish setup User Guide 35 Chapter 3 5. short, see The phone cord that came with my HP All-in-One is not long enough for information on extending it. (Optional) If your answering machine does not have a built-in phone, for convenience you might want to connect a phone to the back of your answering machine at the "OUT" port. Note If your answering machine does not let you connect an external phone, you can purchase and use a parallel splitter (also known as a coupler) to connect both the answering machine and telephone to your HP All-in-One. You can use standard phone cords for these connections. 6. If your computer modem software is set to receive faxes to your computer automatically, turn off that setting. Note If you do not turn off the automatic fax reception setting in your computer modem software, your HP All-in-One will not be able to receive faxes. 7. Set the Auto Answer setting to On. For information on changing this setting, see Set the answer mode. 8. Set your answering machine to answer after four or fewer rings. 9. Change the Rings to Answer setting on your HP All-in-One to the maximum number of rings supported by your device. (The maximum number of rings varies by country/region.) For information on changing this setting, see Set the number of rings before answering. 10. Run a fax test. For information, see Test your fax setup. When the phone rings, your answering machine will answer after the number of rings you have set, and then play your recorded greeting. The HP All-in-One monitors the call during this time, "listening" for fax tones. If incoming fax tones are detected, the HP All-in-One will emit fax reception tones and receive the fax; if there are no fax tones, the HP All-in-One stops monitoring the line and your answering machine can record a voice message. Case K: Shared voice/fax line with computer modem and voice mail If you receive both voice calls and fax calls at the same phone number, use a computer modem on the same phone line, and subscribe to a voice mail service through your telephone company, set up your HP All-in-One as described in this section. Note You cannot receive faxes automatically if you have a voice mail service at the same phone number you use for fax calls. You must receive faxes manually; this means you must be available to respond in person to incoming fax calls. If you want to receive faxes automatically instead, contact your telephone company to subscribe to a distinctive ring service, or to obtain a separate phone line for faxing. Finish setup Since your computer modem shares the phone line with your HP All-in-One, you will not be able to use both your computer modem and your HP All-in-One 36 HP Officejet 5600 All-in-One series simultaneously. For example, you cannot use your HP All-in-One for faxing if you are using your computer modem to send an e-mail or access the Internet. There are two different ways to set up your HP All-in-One with your computer based on the number of phone ports on your computer. Before you begin, check your computer to see if it has one or two phone ports. If your computer has only one phone port, you will need to purchase a parallel splitter (also called a coupler), as shown below. (A parallel splitter has one RJ-11 port on the front and two RJ-11 ports on the back. Do not use a 2-line phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.) For additional details, see the 5600 series Troubleshooting section in the onscreen HP Image Zone Help. Example of a parallel splitter If your computer has two phone ports, set up your HP All-in-One as described below. Finish setup Back view of the HP All-in-One 1 2 3 4 5 6 Telephone wall jack "IN" phone port on your computer "OUT" phone port on your computer Telephone Computer with modem Phone cord supplied in the box with your HP All-in-One connected to the "1-LINE" port To set up your HP All-in-One to a computer with two phone ports 1. Remove the white plug from the port labeled "2-EXT" on the back of your HP Allin-One. User Guide 37 Chapter 3 2. 3. 4. Find the phone cord that connects from the back of your computer (your computer modem) to a telephone wall jack. Disconnect the cord from the telephone wall jack and plug it into the port labeled "2-EXT" on the back of your HP All-in-One. Connect a phone to the "OUT" port on the back of your computer modem. Using the phone cord supplied in the box with your HP All-in-One, connect one end to your telephone wall jack, then connect the other end to the port labeled "1LINE" on the back of your HP All-in-One. Note If you do not use the supplied cord to connect from the telephone wall jack to your HP All-in-One, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. If the supplied phone cord is too short, see The phone cord that came with my HP All-in-One is not long enough for information on extending it. 5. If your computer modem software is set to receive faxes to your computer automatically, turn off that setting. Note If you do not turn off the automatic fax reception setting in your modem software, your HP All-in-One will not be able to receive faxes. 6. 7. Set the Auto Answer setting to Off. For information on changing this setting, see Set the answer mode. Run a fax test. For information, see Test your fax setup. You must be available to respond in person to incoming fax calls, or your HP All-inOne cannot receive faxes. For information on receiving faxes manually, see Receive a fax manually. Finish setup Change settings on the HP All-in-One to receive faxes In order to receive faxes successfully, you need to change some settings on your HP All-in-One. Note The HP All-in-One is usually set up to receive faxes during the HP Image Zone software installation through the Fax Setup Wizard (Windows users) or Fax Setup Utility (Mac users). Depending on the information you provided, the HP All-in-One will be set to receive faxes automatically or manually. You can change the setting at any time from the control panel. If you are unsure which settings to choose for the options described in this section, see Set up the HP All-in-One for faxing. Set the answer mode The answer mode determines whether your HP All-in-One answers incoming calls or not. If you set the HP All-in-One to answer faxes automatically, the HP All-in-One will answer all incoming calls and receive faxes. Set the Auto Answer setting to On. If you set the HP All-in-One to answer faxes manually, you must be available to respond in person to the incoming fax call or your HP All-in-One will not receive 38 HP Officejet 5600 All-in-One series faxes. Set the Auto Answer setting to Off. For more information on receiving faxes manually, see Receive a fax manually. If you do not know which answer mode to use, see Set up the HP All-in-One for faxing. 1. 2. 3. 4. Press Setup. Press 4, and then press 2. This selects Basic Fax Setup and then selects Auto Answer. Press to select On or Off. Press OK to accept the setting. Change the answer ring pattern (distinctive ringing) Many phone companies offer a distinctive ringing feature that allows you to have several phone numbers on one phone line. When you subscribe to this service, each number will have a different ring pattern. You can set up your HP All-in-One to answer incoming calls that have a specific ring pattern. If you connect your HP All-in-One to a line with distinctive ringing, have your telephone company assign one ring pattern to voice calls and another ring pattern to fax calls. HP recommends that you request double or triple rings for a fax number. When the HP All-in-One detects the specified ring pattern, it will answer the call and receive the fax. If you do not have a distinctive ring service, use the default ring pattern, which is All Rings. To change the answer ring pattern from the control panel 1. Verify that your HP All-in-One is set to answer fax calls automatically. For information, see Set the answer mode. 2. Press Setup. 3. Press 5, and then press 1. This selects Advanced Fax Setup and then selects Answer Ring Pattern. 4. Press to select an option, and then press OK. When the phone rings with the ring pattern assigned to your fax line, the HP All-inOne answers the call and receives the fax. Set the number of rings before answering If you set the Auto Answer setting to On, you can specify how many rings should occur before your HP All-in-One automatically answers the incoming call. The Rings to Answer setting is important if you have an answering machine on the same phone line as your HP All-in-One, because you want the answering machine to answer the phone before the HP All-in-One does. The number of rings to answer for the HP All-in-One should be greater than the number of rings to answer for the answering machine. For example, set your answering machine to answer in four rings or fewer and your HP All-in-One to answer in the maximum number of rings supported by your device. (The maximum number of rings varies by country/region.) In this setup, the answering machine will answer the call and the HP All-in-One will monitor the line. If the HP All- Finish setup User Guide 39 Chapter 3 in-One detects fax tones, the HP All-in-One will receive the fax. If the call is a voice call, the answering machine will record the incoming message. To set the number of rings before answering from the control panel 1. Press Setup. 2. Press 4, and then press 3. This selects Basic Fax Setup and then selects Rings to Answer. 3. Enter the appropriate number of rings by using the keypad, or press change the number of rings. 4. Press OK to accept the setting. or to Test your fax setup You can test your fax setup to check the status of your HP All-in-One and to make sure it is set up properly for faxing. Perform this test after you have completed setting up your HP All-in-One for faxing. The test does the following: Verifies the correct type of phone cord is connected to your HP All-in-One Checks that the phone cord is plugged into the correct port Checks for a dial tone Checks for an active phone line Tests the status of your phone line connection The HP All-in-One prints a report with the results of the test. If the test fails, review the report for information on how to fix the problem and rerun the test. To test your fax setup from the control panel 1. Set up your HP All-in-One for faxing according to the setup instructions in this chapter. 2. Insert the print cartridges and load full-size paper in the input tray before starting the test. For more information, see Replace the print cartridges and Load full-size paper. 3. Press Setup. 4. Press 6, then press 6 again. This selects the Tools menu and then selects Run Fax Test. The HP All-in-One displays the status of the test on the control panel display and prints a report. 5. Review the report. ­ If the test passes and you are still having problems faxing, check the fax settings listed in the report to verify the settings are correct. A blank or incorrect fax setting can cause problems faxing. ­ If the test fails, review the report for more information on how to fix any problems found. 6. After you pick up the fax report from your HP All-in-One, press OK. If necessary, resolve any problems found and rerun the test. For more information on resolving any problems found during the test, see The fax test failed. Finish setup 40 HP Officejet 5600 All-in-One series Set the fax header The fax header prints your name and fax number on the top of every fax you send. HP recommends that you set up the fax header by using the Fax Setup Wizard (Windows users) or the Fax Setup Utility (Mac users) during the HP Image Zone software installation. You can also set up the fax header from the control panel. Note 1 In some countries/regions the fax header information is a legal requirement. Note 2 In Hungary, the subscriber identification code (fax header) can be set or changed only by authorized personnel. For more information, contact your authorized HP dealer. 1. 2. 3. 4. Press Setup. Press 4, and then press 1. This selects Basic Fax Setup and then selects Fax Header. Enter your personal or company name, and then press OK. For information on entering text from the control panel, see Text and symbols. Enter your fax number by using the numeric keypad, and then press OK. You might find it easier to enter fax header information by using the HP Image Zone software that came with your HP All-in-One. In addition to entering fax header information, you can also enter cover page information that will be used when you send a fax from your computer and attach a cover page. For more information, see the onscreen HP Image Zone Help. Set up speed dialing You can assign speed dial entries to fax numbers you use often. This lets you dial those numbers quickly by using the control panel. For information on sending a fax using speed dials, see Send a basic fax. You can quickly and easily set up speed dial entries from your computer by using the HP Image Zone software that came with your HP All-in-One. For more information, see the onscreen HP Image Zone Help. Create individual speed dial entries You can create speed dial entries for fax numbers that you use frequently. If necessary, you can also edit the name or fax number of a speed dial entry you have already created. Tip You can include individual speed dial entries in a group speed dial entry. This enables you to send a fax to a group of people at one time. (The maximum number of individual speed dial entries allowed in a group speed dial entry varies by model.) For information on setting up a group speed dial entry, see Create group speed dial entries. 1. 2. Press Setup. Press 3, and then press 1. This selects Speed Dial Setup and then selects Individual Speed Dial. 41 Finish setup User Guide Chapter 3 3. 4. 5. 6. The first unassigned speed dial entry appears on the control panel display. Press OK to select the displayed speed dial entry. You can also press or select an empty entry, and then press OK. Enter the fax number to assign to that entry, and then press OK. Enter the name, and then press OK. For more information on entering text, see Text and symbols. Press 1 if you want to set up another number, or press 2 if you are finished creating speed dial entries. to Create group speed dial entries You can place individual speed dial entries that you have set up into groups, so that you can fax the same document to multiple recipients at once. (The maximum number of individual speed dial entries allowed in a group speed dial entry varies by model.) 1. 2. Press Setup. Press 3, and then press 2. This selects Speed Dial Setup and then selects Group Speed Dial. The first unassigned speed dial entry appears on the control panel display. Press OK to select the displayed speed dial entry. You can also press or to select an empty entry, and then press OK. Press or to scroll through the individual speed dial entries you set up, and then press OK to select the appropriate entry. Press 1 to add another individual speed dial entry, or press 2 if you are finished. Enter the group speed dial name, and then press OK. For more information on entering text, see Text and symbols. Press 1 to add another group, or press 2 if you are finished. 3. 4. 5. 6. 7. Finish setup 42 HP Officejet 5600 All-in-One series 4 Load originals and load paper This chapter provides instructions for loading originals in the automatic document feeder or on the glass to copy, scan, or fax; choosing the best paper type for your job; loading paper in the input tray; and avoiding paper jams. Load originals You can load an original for a copy, fax, or scan job in the automatic document feeder or on the glass. Originals that are loaded in the automatic document feeder will automatically be fed into the HP All-in-One. Load an original in the automatic document feeder You can copy, scan, or fax a single- or multiple-page letter-, A4- (up to 25 pages of plain paper), or legal-size document (up to 15 sheets of plain paper) by placing it in the document feeder tray. Caution Do not load photos in the automatic document feeder; this might cause damage to your photos. Note Some features, such as the Fit to Page copy feature, do not work when you load your originals in the automatic document feeder. For more information, see Load an original on the glass. To load an original in the automatic document feeder 1. Load your original, with the print side up, into the document feeder tray. Slide the paper into the automatic document feeder until you hear a beep. This indicates that the HP All-in-One detected the pages you loaded. The automatic document feeder holds a maximum of 25 sheets of plain paper. Tip For more help on loading originals in the automatic document feeder, refer to the diagram engraved in the document feeder tray. Load originals and load paper 2. Slide the paper guides inward until they stop at the left and right edges of the paper. User Guide 43 Chapter 4 Load an original on the glass You can copy, scan, or fax up to letter- or A4-size originals by loading them on the glass. If your original is legal-size or contains multiple full-size pages, load it in the automatic document feeder. For more information, see Load an original in the automatic document feeder. Note Many of the special features will not work correctly if the glass and lid backing are not clean. For more information, see Clean the HP All-in-One. To load an original on the glass 1. Remove all originals from the document feeder tray, and then lift the lid on the HP All-in-One. 2. Place your original print side down on the left front corner of the glass. Tip For more help on loading an original, refer to the engraved guides along the edge of the glass. 3. Close the lid. Choose papers for printing and copying You can use different types and sizes of paper in your HP All-in-One. Review the following recommendations to get the best printing and copying quality. Whenever you change paper types or sizes, remember to change those settings. Load originals and load paper Recommended papers for printing and copying If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing. If you are printing photos, for example, load HP Premium or HP Premium Plus photo paper in the input tray. Note This device supports 10 x 15 cm (4 x 6 inch) with tab, A4-, letter-, and legal- (US only) size paper only. For borderless printing, the HP All-in-One only supports printing 10 x 15 cm (4 x 6 inch) paper with tab. 44