User manual HP OFFICEJET 6310XI

HP Officejet 6300 All-in-One series User Guide HP Officejet 6300 All-in-One series User Guide © Copyright 2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under copyright laws. ­ ­ ­ Immigration papers Selective service papers Identification badges, cards, or insignias Postage stamps Food stamps Warning This equipment will be inoperable when main power fails. Governmental stamps: ­ ­ Adobe and the Acrobat logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Windows®, Windows NT®, Windows ME®, Windows XP®, and Windows 2000® are U.S. registered trademarks of Microsoft Corporation. Intel® and Pentium® are registered trademarks of Intel Corporation. Energy Star® and Energy Star logo® are US registered marks of the United States Environmental Protection Agency. Publication number: Q8061-90101 February 2006 Checks or drafts drawn on Governmental agencies Paper currency, traveler's checks, or money orders Certificates of deposit Copyrighted works Safety information Warning To prevent fire or shock hazard, do not expose this product to rain or any type of moisture. Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock. Warning hazard 1. 2. Potential shock Notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. The Hewlett-Packard Company shall not be liable for incidental or consequential damages in connection with, or arising out of the furnishing, performance, or use of this document and the program material which it describes. Note: Regulatory information can be found in Technical information. 3. 4. 5. 6. 7. 8. It is not lawful in many places to make copies of the following items. When in doubt, check with a legal representative first. Governmental paper or documents: ­ Passports 9. 10. 11. Read and understand all instructions in the Setup Guide. Use only a grounded electrical outlet when connecting the device to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician. Observe all warnings and instructions marked on the product. Unplug this product from wall outlets before cleaning. Do not install or use this product near water or when you are wet. Install the product securely on a stable surface. Install the product in a protected location where no one can step on or trip over the power cord, and where the power cord will not be damaged. If the product does not operate normally, see the onscreen Troubleshooting help. No operator-serviceable parts inside. Refer servicing to qualified service personnel. Use in a well-ventilated area. Use only with the power adapter supplied by HP. Contents HP All-in-One overview .......................................................................................3 The HP All-in-One at a glance ...............................................................................3 Control panel features ...........................................................................................4 Menu overview ......................................................................................................6 Text and symbols ..................................................................................................8 Use the software ..................................................................................................10 2 Find more information .......................................................................................13 Sources of information .........................................................................................13 Use the onscreen Help ........................................................................................14 3 Finish setting up the HP All-in-One .................................................................. 21 Set your preferences ...........................................................................................21 Connection information ........................................................................................22 Connect to a network ...........................................................................................29 Fax setup .............................................................................................................33 4 Load originals and load paper ..........................................................................57 Load originals ......................................................................................................57 Choose papers for printing and copying ..............................................................59 Load paper ..........................................................................................................60 Avoid paper jams .................................................................................................65 5 Print from your computer .................................................................................67 Print from a software application .........................................................................67 Change the print settings .....................................................................................68 Stop a print job ....................................................................................................68 6 Use the fax features ..........................................................................................71 Send a fax ...........................................................................................................71 Receive a fax .......................................................................................................74 Print reports .........................................................................................................77 Stop faxing ...........................................................................................................78 7 Use the copy features .......................................................................................79 Make a copy ........................................................................................................79 Change the copy settings ....................................................................................79 Make a 10 x 15 cm (4 x 6 inch) borderless copy of a photo ................................. 80 Stop copying ........................................................................................................81 8 Use the scan features ........................................................................................ 83 Scan an image .....................................................................................................83 Stop scanning ......................................................................................................84 9 Use the photo and video features ....................................................................85 Insert a memory card ...........................................................................................85 Connect a digital camera .....................................................................................86 Connect a storage device ....................................................................................86 Select photos and videos for printing ...................................................................87 Print selected photos and videos .........................................................................88 Print photos using a proof sheet ..........................................................................88 10 Maintain the HP All-in-One ................................................................................91 Clean the HP All-in-One ......................................................................................91 1 1 User Guide Print a self-test report ..........................................................................................94 Work with print cartridges ....................................................................................95 11 Troubleshooting information ..........................................................................103 View the Readme file .........................................................................................103 Setup troubleshooting ........................................................................................104 Operational troubleshooting ...............................................................................127 12 Order supplies .................................................................................................133 Order paper, or other media ..............................................................................133 Order print cartridges .........................................................................................133 Order accessories .............................................................................................134 Order other supplies ..........................................................................................134 13 HP warranty and support ................................................................................137 Warranty ............................................................................................................137 Get support and other information from the Internet ..........................................139 Before you call HP customer support ................................................................139 Access your serial number and service ID .........................................................139 Call in North America during warranty ...............................................................140 Call elsewhere in the world ................................................................................140 HP Quick Exchange Service (Japan) ................................................................. 142 Call HP Korea customer support .......................................................................142 Prepare the HP All-in-One for shipment ............................................................142 Pack the HP All-in-One ......................................................................................144 14 Technical information .....................................................................................147 System requirements .........................................................................................147 Paper specifications ..........................................................................................147 Print specifications .............................................................................................148 Copy specifications ............................................................................................149 Memory card specifications ...............................................................................149 Fax specifications ..............................................................................................150 Scan specifications ............................................................................................150 Physical specifications .......................................................................................150 Power specifications ..........................................................................................150 Environmental specifications .............................................................................151 Memory specifications .......................................................................................151 Environmental product stewardship program ....................................................151 Regulatory notices .............................................................................................152 Declaration of conformity (European Economic Area) .......................................156 HP Officejet 6300 All-in-One series declaration of conformity ...........................157 Index.........................................................................................................................159 2 HP Officejet 6300 All-in-One series 1 HP All-in-One overview Overview You can access many HP All-in-One functions directly, without turning on your computer. You can quickly and easily accomplish tasks such as making a copy or sending a fax from the HP All-in-One. This section describes the HP All-in-One hardware features and control panel functions. The HP All-in-One at a glance Control panel features Menu overview Text and symbols Use the software The HP All-in-One at a glance Label 1 2 3 4 5 6 Description Automatic document feeder Control panel Control panel display (also referred to as the display) Front USB port for your camera or other storage device Memory card slots Output tray extender (also referred to as the tray extender) User Guide 3 Chapter 1 (continued) Label Overview Description Input tray Output tray Glass Lid backing Rear door Rear USB port Ethernet port Power connection 1-LINE (fax) and 2-EXT (phone) ports 7 8 9 10 11 12 13 14 15 Control panel features The following diagram and related table provide a quick reference to the HP All-inOne control panel features. Label 1 Name and Description On: Turns the HP All-in-One on or off. The On button is lit when the HP All-in-One is on. The light blinks while performing a job. When the HP All-in-One is off, a minimal amount of power is still supplied to the device. To completely disconnect the power supply to the HP All-in-One, turn the device off, and then unplug the power cord. 2 3 4 Menu in the Fax area: Presents the Fax Menu for selecting options. Redial/Pause: Redials the most recently dialed number, or insert a 3-second pause in a fax number. Speed Dial: Selects a speed dial number. 4 HP Officejet 6300 All-in-One series (continued) Label 5 6 7 8 9 10 Name and Description Start Fax Black: Starts a black-and-white fax. Start Fax Color: Starts a color fax. One-touch speed dial buttons: Access the first five speed dial numbers. Keypad: Enters fax numbers, values, or text. Attention light: When blinking, the attention light indicates an error that requires your attention has occurred. Setup/?: Presents the Setup Menu for generating reports, changing fax and other maintenance settings, and accessing the Help menu. The topic that you select from the Help menu opens a help window on your computer screen. Left arrow: Decreases values on the display. OK: Selects a menu or a setting on the display. Right arrow: Increases values on the display. Cancel: Stops a job, exits a menu, or exits settings. Start Copy Black: Starts a black-and-white copy job. Start Copy Color: Starts a color copy job. Print Photos: Selects the photo function. Use this button to print photos from a memory card or storage device, or to save photos to your computer. Start Scan: Starts a scan job and sends it to the destination you selected using the Scan To button. Proof Sheet: Prints a proof sheet when a memory card has been inserted in a memory card slot. A proof sheet shows thumbnail views of all the photos on the memory card. You can select photos on the proof sheet, then print those photos by scanning the proof sheet. Scan To: Presents the Scan To menu for selecting a scan destination. Menu in the Photo area: Presents the Photo Menu for selecting options. Quality: Selects Best, Normal, or Fast quality for copying. Reduce/Enlarge: Changes the size of a copy for printing. Menu in the Copy area: Presents the Copy Menu for selecting options. Display: View menus and messages. The functionality of this button depends on the country/region in which the HP Allin-One is sold. The button name is one of the following: Fax Resolution: Adjusts the resolution for the fax you are sending. Overview 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 User Guide 5 Chapter 1 (continued) Label Overview Name and Description Junk Fax Blocker: Presents the Junk Fax Blocker Set Up menu for managing unwanted fax calls. You are required to subscribe to a caller ID service to use this feature. 27 Auto Answer: When this button is lit, the HP All-in-One automatically answers incoming phone calls. When off, the HP All-in-One does not answer any incoming fax calls. Menu overview The following topics provide a quick reference to top-level menus that appear on the HP All-in-One display. Setup Menu Help Menu Fax Menu Copy Menu Scan To menu Photo Menu Proof Sheet Menu Setup Menu The following options are available when you press the Setup button on the control panel. 1. Help 2. Print Report 3. Speed Dial Setup 4. Basic Fax Setup 5. Advanced Fax Setup 6. Tools 7. Preferences 8. Network Setup 9. Bluetooth Note Bluetooth appears as a menu item only when the HP bt450, Printer and PC Adapter with Bluetooth® Wireless Technology is connected. Help Menu The Help menu provides quick access to key help topics and is available in the Setup Menu when you press the Setup button. The following options are available. After you select a topic, the topic appears on your computer screen. 6 HP Officejet 6300 All-in-One series 1. How Do I 2. Error Messages Overview 3. Print Cartridges 4. Load Originals and Load Paper 5. General Troubleshooting 6. Network Troubleshooting 7. Use Fax Features 8. Use Scan Features 9. Get Support 0. Product Overview Fax Menu The following options are available when you press the Menu button on the control panel. Enter Number Resolution Lighter / Darker How to Fax Set New Defaults Copy Menu The following options are available when you press the Menu button in the Copy area on the control panel. Number of Copies Copy Paper Size Paper Type Lighter / Darker Enhancements Set New Defaults Scan To menu When you press the Scan To button, a list of software application installed on your computer appears in the menu. Choose the application you want to use to open and edit your scanned image. The options vary depending on the software applications installed on your computer, and might include one or more of the applications in the following example. User Guide 7 Chapter 1 The Memory Device option only appears if you have a memory card plugged into one of the slots or a storage device connected at the front USB port. This enables you to scan a digital copy onto the memory card or storage device. Overview HP Photosmart Microsoft PowerPoint Adobe Photoshop HP Photosmart Share Memory Device Photo Menu The following options are available when you press the Menu button in the Photo area on the control panel. Photo Transfer* Select Photos Number of Copies Layout Paper Size Paper Type Smart Focus Digital Flash Date Stamp Set New Defaults * Photo Transfer menu only appears if the device is network-connected. Proof Sheet Menu The following options are available when you press the Proof Sheet button in the Photo area on the control panel. Print Proof Sheet Scan Proof Sheet A proof sheet enables you to do the following: View your photos from a memory card or a storage device in an index sheet format. Print selected photos easily from a memory card or a storage device. Text and symbols You can use the control panel keypad to enter text and symbols when you set up speed dial entries and the fax header information. 8 HP Officejet 6300 All-in-One series You can also enter symbols from the keypad when you dial a fax or phone number. When the HP All-in-One dials the number, it will interpret the symbol and respond accordingly. For example, if you enter a dash in the fax number, the HP All-in-One will pause before dialing the remainder of the number. A pause is useful if you need to access an outside line before dialing the fax number. Enter text using the keypad on the control panel Available symbols for dialing fax numbers Overview Enter text using the keypad on the control panel You can enter text or symbols by using the keypad on the control panel. To enter text 1. Press the keypad numbers that correspond to the letters of a name. For example, the letters a, b, and c correspond to the number 2, as shown on the button below. Tip Press a button multiple times to see the available characters. Depending on your language and country/region setting, other characters might be available in addition to the ones shown on the keypad. 2. After the correct letter appears, wait for the cursor to advance automatically to the right, or press . Press the number that corresponds to the next letter in the name. Press the button multiple times until the correct letter appears. The first letter of a word is automatically set to uppercase. To enter a space, pause, or symbol To insert a space, press Space. To enter a pause, press Redial/Pause. A dash appears in the number sequence. To enter a symbol, such as @, press the Symbols button repeatedly to scroll through the list of available symbols: asterisk (*), dash (-), ampersand (&), period (.), slash (/), parentheses ( ), apostrophe ('), equals (=), number sign (#), at (@), underscore (_), plus (+), exclamation (!), semicolon (;), question (?), comma (,), colon (:), percent (%), and approximation (~). To erase a letter, number, or symbol If you make a mistake, press to clear it, and then make the correct entry. After you are done entering text, press OK to store your entry. Available symbols for dialing fax numbers To enter a symbol, such as *, press Symbols repeatedly to scroll through the list of symbols. The following table provides the symbols that you can use in a fax or phone number sequence, fax header information, and speed dial entries. User Guide 9 Chapter 1 Available symbols Overview Description Displays an asterisk symbol when required for dialing. Available when entering Fax header name, speed dial names, speed dial numbers, fax or phone numbers, and monitor dial entries Fax header name, fax header number, speed dial names, speed dial numbers, and fax or phone numbers Fax header name, fax header number, speed dial names, speed dial numbers, and fax or phone numbers Speed dial numbers and fax or phone numbers Speed dial numbers and fax or phone numbers Fax header name, fax header number, speed dial names, speed dial numbers, and fax or phone numbers * - When auto-dialing, the HP All-inOne enters a pause in the number sequence. Displays a left or right parenthesis to separate numbers, such as area codes, for easier reading. These symbols do not affect dialing. When auto-dialing, W causes the HP All-in-One to wait for a dial tone before continuing to dial. During auto-dialing, the R functions the same as a Flash button on your telephone. Displays a plus symbol. This symbol does not affect dialing. () W R + Use the software You can use the HP Photosmart Software (Windows) or HP Photosmart Mac Software (Mac) to access many features not available from the control panel. The software is installed on your computer when you set up the HP All-in-One. For further information, see the Setup Guide that came with your device. Note Windows users: If you selected the minimum installation of the HP Photosmart Software, the HP Photosmart Essential software is installed rather than the full application, HP Photosmart Premier. HP Photosmart Essential is recommended for computers with limited memory resources. HP Photosmart Essential includes a basic set of photo editing features instead of the standard set that is included on the full installation of HP Photosmart Premier. Any mention of the software in this guide and in the onscreen Help refers to both versions of HP Photosmart Software unless otherwise noted. Access to the software differs by operating system (OS). For example, if you have a Windows computer, the HP Photosmart Software entry point is the HP Solution Center. If you have a Mac, the HP Photosmart Mac Software entry point is the 10 HP Officejet 6300 All-in-One series HP Photosmart Studio window. Regardless, the entry point serves as the launching pad for the software and services. Overview To open the HP Photosmart Software on a Windows computer 1. Do one of the following: ­ On the Windows desktop, double-click the HP Solution Center icon. ­ In the system tray at the far right of the Windows taskbar, double-click the HP Digital Imaging Monitor icon. ­ On the taskbar, click Start, point to Programs or All Programs, select HP, and then click HP Solution Center. 2. If you have more than one HP device installed, select the HP All-in-One tab. Note On a Windows computer, the features available in the HP Solution Center vary depending on the devices you have installed. The HP Solution Center is customized to display icons associated with the selected device. If the selected device is not equipped with a particular feature, then the icon for that feature does not display in the HP Solution Center. Tip If the HP Solution Center on your computer does not contain any icons, an error might have occurred during the software installation. To correct this, use the Control Panel in Windows to completely uninstall the HP Photosmart Software; then reinstall the software. For more information, see the onscreen Help that came with the HP All-in-One. To open the HP Photosmart Mac Software on a Mac 1. Click the HP Photosmart Studio icon in the Dock. The HP Photosmart Studio window appears, where you can manage, edit, and share photos. Note On a Mac, the features available in the HP Photosmart Mac software vary depending on the chosen device. 2. 3. In the HP Photosmart Studio task bar, click Devices. The HP Device Manager window appears. In the Select Device area, click the icon for the HP All-in-One. From here, you can scan, make copies, and perform maintenance procedures such as checking the ink levels for the print cartridges. User Guide 11 Chapter 1 Overview 12 HP Officejet 6300 All-in-One series 2 Find more information You can access a variety of resources, both printed and onscreen, that provide information about setting up and using the HP All-in-One. Sources of information Setup Guide The Setup Guide provides instructions for setting up your HP All-inOne and installing software. Make sure you follow the steps in the Setup Guide in order. Note To take full advantage of the features on the HP All-in-One, you might need to perform additional setup or set additional preferences, described in the User Guide you are reading. For more information, see Finish setting up the HP All-in-One. If you have problems during setup, see Troubleshooting in the last section of the Setup Guide, or see Troubleshooting information in this User Guide. User Guide HP Photosmart 2600 series printer User Guide Find more information This User Guide contains information on how to use your HP All-inOne, including troubleshooting tips and step-by-step instructions. It also provides additional setup instructions to supplement those in the Setup Guide. HP Photosmart Software Tour (Windows) The HP Photosmart Software Tour is a fun, interactive way to get a brief overview of the software included with your HP All-in-One. You'll learn how the software you installed with your HP All-in-One can help you edit, organize, and print your photos. Onscreen Help The onscreen Help provides detailed instructions on features of your HP All-in-One that are not described in this User Guide, including features that are only available using the software you installed with your HP All-in-One. HP Photosmart Software Help (Windows) The Get the most out of your help topic provides information about using the onscreen Help to find instructions for using the HP Photosmart Software or the HP All-in-One. The topic also User Guide 13 Chapter 2 (continued) provides information on how to view animated videos of common tasks you can perform with your software and device. The Get step-by-step instructions topic provides information on using the HP Photosmart Software with the HP All-in-One. The Explore what you can do topic provides more information about the practical and creative things you can do with the HP Photosmart Software and the HP All-in-One. If you need further assistance or want to check for HP software updates, see the Troubleshooting and support topic. Find more information HP Photosmart Mac Help (Mac) The How Do I? topic provides access to animated videos that show you how to perform common tasks. The Get Started topic provides information about importing, modifying, and sharing your images. The Use Help topic provides information about finding information in the onscreen Help. For more information, see Use the onscreen Help. Onscreen help from your device Onscreen help is available from your device and contains additional information on select topics. To access onscreen help from the control panel 1. Press the Setup button. 2. Press until the appropriate help topic appears, and then press OK. The help topic opens on your computer screen. Readme The Readme file contains the most recent information which might not be found in other publications. Install the software to access the Readme file. www.hp.com/support If you have Internet access, you can get help and support from the HP website. This website offers technical support, drivers, supplies, and ordering information. Use the onscreen Help This User Guide describes a sampling of the features available, so you can get started using the HP All-in-One. Explore the onscreen Help that came with your device for information on all the features that the HP All-in-One supports. Note The onscreen Help also provides troubleshooting topics to assist you in resolving any issues you might encounter with the HP All-in-One. 14 HP Officejet 6300 All-in-One series The way you access and use the onscreen Help varies slightly depending on whether you are viewing the Help on a Windows computer or a Mac. Guidelines for using both Help systems are included in the following sections. Use the Help on a Windows computer This section explains how to access the onscreen Help on a Windows computer. It tells you how to use the navigation, search, and index features in the Help system to find the specific information you need. To access the HP Photosmart Software Help on a Windows computer 1. In the HP Solution Center, click the tab for the HP All-in-One. 2. In the Device Support area, click Onscreen Guide or Troubleshooting. ­ If you click Onscreen Guide, a pop-up menu appears. You can choose to open the welcome page for the entire Help system or to go specifically to the Help for the HP All-in-One. ­ If you click Troubleshooting, the Troubleshooting and support page opens. The following diagram highlights features for finding your way around the Help. Find more information 1 2 3 Contents, Index, and Search tabs Display area Help toolbar Contents, Index, and Search tabs The Contents, Index, and Search tabs enable you to find any topic in the HP Photosmart Software Help. Contents User Guide 15 Chapter 2 The Contents tab provides a top-down view of the topics in the Help, similar to the table of contents in a book. This is a useful way to find all the information provided about a single feature, such as printing photos. ­ For information on tasks and features available from the control panel of the HP All-in-One, open the 6300 series Help book near the bottom of the list. ­ For troubleshooting information about the HP All-in-One, open the Troubleshooting and support book, and then open the 6300 series Troubleshooting book. ­ The other books listed on the Contents tab provide information on using the HP Photosmart Software to complete tasks on the HP All-in-One. Sections that contain subtopics are indicated in the list by a book icon. To view a list of the subtopics within a book, click the + sign next to the book icon. (The + sign changes to a - sign when the section is already expanded.) To view the information in a topic, click the book name or topic name on the Contents tab. The selected topic appears in the display area on the right. Index The Index tab provides an alphabetical list of index entries relevant to the topics in the HP Photosmart Software Help. You can use the scroll bar on the right side of the list to view the different entries, or you can begin typing keywords in the text box above the list. As you type, the list of index entries automatically advances to the entries that begin with the letters you type. Find more information When you see an index entry that relates to the information you are trying to find, double-click the index entry. ­ If there is only one topic in the Help associated with that index entry, that topic appears in the display area on the right. ­ If there are many applicable topics, the Topics Found dialog box appears. Double-click any topic listed in the dialog box to view it in the display area. Search The Search tab enables you to search the entire Help system for specific words, such as "borderless print". Tip If any of the words you are entering are fairly common (such as "print", in the "borderless print" example), you might want to place quotation marks around the combination of words for which you are searching. This limits your search so that the results are more relevant to the information you need. Instead of returning all topics that contain either the word "borderless" or the word "print", the search will only return topics that contain the phrase "borderless print". 16 HP Officejet 6300 All-in-One series After entering your search criteria, click List Topics to view all the Help topics that contain the words or phrases you entered. The results are listed in a three-column table. Each row contains the topic Title, the Location in the Help where the topic is contained, and the Rank, assigned based on its relevance to your search criteria. By default, the results are sorted by Rank, so that the topic containing the most instances of your search criteria is at the top of the list. You can also sort the results by the topic's Title or Location, by clicking the table heading for that column. To view the contents of a topic, double-click that row in the results table. The selected topic appears in the display area on the right. Display area The display area on the right side of the Help window displays the Help topic you select from one of the tabs on the left. Help topics include descriptive text, step-bystep instructions, and illustrations, if applicable. Topics often include links to other topics in the Help system where you can find additional information. Sometimes a link automatically opens the new topic in the display area. At other times, there might be more than one applicable topic. When this is the case, the Topics Found dialog box appears. Double-click any topic listed in the dialog box to view it in the display area. Some topics include detailed instructions or additional information that is not immediately visible on the page. Look for the words Show All or Hide All at the top right side of the page. If these words are visible, it means there is additional information hidden on the page. The hidden information is indicated by dark blue text with an arrow. You can view the hidden information by clicking the dark blue text. Some topics include animated videos that show you how to use a particular feature. These animations are identified by a video camera icon, followed by the words "Show me how". When you click the "Show me how" link text, the animation runs in a new window. Find more information Help toolbar The Help toolbar, shown below, contains buttons that enable you to move around the topics in the Help. You can move backwards and forwards through topics that you have already viewed, or you can click the Home button to return to the main page in the HP Photosmart Software Help. User Guide 17 Chapter 2 1 2 3 4 5 6 Show/Hide Back Forward Home Print Options Find more information The Help toolbar also contains buttons for changing the way the onscreen Help appears on your computer screen. For example, if you need more room to view the help topics in the display area on the right, you can hide the Contents, Index, and Search tabs by clicking the Hide button. Finally, the Print button enables you to print the page that is currently displayed on the computer screen. If the Contents tab is visible on the left when you click Print, the Print Topics dialog box appears. You can choose to print just the topic you are currently viewing in the display area, or you can print the current topic plus any subtopics associated with it. This feature is not available if the Index or Search tab is visible on the right side of the Help window. Use the Help on a Mac This section explains how to access the onscreen Help on a Mac. It tells you how to navigate and search the Help system to find the specific information you need. To access the HP Photosmart Mac Help On the Help menu in the HP Photosmart Studio, choose HP Photosmart Mac Help. The HP Photosmart Mac Help appears. The following diagram highlights features for finding your way around the Help. 18 HP Officejet 6300 All-in-One series Find more information 1 2 3 Contents pane Display area Help toolbar Contents pane The HP Photosmart Mac Help opens in the Help Viewer. It is divided into two panes. When you first open the Help, the left pane contains a list of the sections in the Help related to your HP All-in-One and software. For information on tasks and features available from the control panel of the HP All-in-One, double-click the 6300 series Help section. For troubleshooting information about the HP All-in-One, double-click the 6300 series Troubleshooting section. The other sections listed on the Contents pane provide information on using the HP Photosmart Mac Software to complete tasks. After you select a section of the Help to view, the Contents pane changes to show a top-down view of the topics in that section, similar to the table of contents in a book. This is a useful way to find all the information provided about a single feature, such as printing photos. Display area The display area in the right pane displays the Help topic you select from the Contents pane. Help topics include descriptive text, step-by-step instructions, and illustrations, if applicable. Many topics in the HP Photosmart Mac Help include information about how to use a feature from the control panel on the HP All-in-One as well as from the HP Photosmart Mac Software. Use the scroll bars to the right of the display area User Guide 19 Chapter 2 Find more information to view all the content in a particular topic. Sometimes important information is not visible in the window without scrolling. Topics often include links or references to other topics in the Help system where you can find additional information. ­ If the related topic appears in the same section of the Help, the topic automatically opens in the display area. ­ If the related topic appears in a different section of the Help, the current topic provides a reference telling you which section you need to open. To view other sections in the Help, click Main Menu from the Contents pane on the left, and then click the appropriate section. You can then locate the related topic by using the list of topics that appears on the Contents pane, or you can search for the topic, as described in the next section. Some topics include animated videos that show you how to use a particular feature. These animations are identified by a video camera icon, followed by the words "Show me how". When you click the video camera icon, the animation runs in a new window. Help toolbar The Help toolbar, shown below, contains buttons that enable you to move around the topics in the Help. You can move backwards or forwards through topics that you have already viewed, or you can click the Home button to access other sections of the HP Photosmart Mac Help. 1 2 3 Back / Forward Home Search area The Help toolbar also contains a text box that enables you to search the entire Help system for specific words, such as "borderless print". After entering your search criteria, press RETURN on your keyboard to view a list of all the topics that contain the words or phrases you entered. The results are listed in a multi-column table. Each row contains the title of the Topic and the Relevance (assigned based on its relevance to your search criteria). If you are using OS 10.2.8 or 10.3.x, the search results also include the Location in the Help where the topic is contained. By default, the results are sorted by Relevance, so that the topic that best matches your search criteria is at the top of the list. You can also sort the results by the Topic or Location (OS 10.2.8 or 10.3.x) by clicking the table heading for that column. To view the contents of a topic, double-click that row in the results table. The selected topic appears. 20 HP Officejet 6300 All-in-One series 3 Finish setting up the HP All-inOne After you have completed the steps in your Setup Guide, refer to this section to help you finish setting up the HP All-in-One. This section contains important setup-related information for your device, including information on setting preferences. Set your preferences Connection information Connect to a network Fax setup Set your preferences You can change the settings on the HP All-in-One so that it behaves according to your preference. For example, you can set general device preferences, such as the language used to display messages and the date and time on the display. You can also restore the device settings to what they were when you purchased your device. This will erase any new defaults you have set. Set your language and country/region Set the date and time Adjust the volume Set your language and country/region The language and country/region setting determines which language the HP All-inOne uses to show messages on the display. Usually, you set the language and country/region when you first set up the HP All-in-One. However, you can change the setting at any time by using the following procedure. To set your language and country/region 1. Press Setup. 2. Press 7, and then press 1. This selects Preferences and then selects Set Language & Country/Region. 3. Press or to scroll through the languages. When the language you want to use appears, press OK. 4. When prompted, press 1 for Yes or 2 for No. 5. Press or to scroll through the countries/regions. When the country/region you want to select appears, press OK. 6. When prompted, press 1 for Yes or 2 for No. Finish setup Set the date and time You can set the date and time from the control panel. The date and time format is based on the language and country/region setting. When you send a fax, the current date and time are transmitted, along with your name and fax number, as part of the fax header. User Guide 21 Chapter 3 Note In some countries/regions, the date and time stamp on the fax header is a legal requirement. If the HP All-in-One loses power for more than 72 hours, you might need to reset the date and time. To set the date and time 1. Press Setup. 2. Press 6, and then press 3. This selects Tools and then selects Date and Time. 3. Enter the month, day, and year by pressing the appropriate numbers on the keypad. Depending on your country/region setting, you might enter the date in a different order. 4. Enter the hours and minutes. 5. If your time is displayed in the 12-hour format, press 1 for AM, or 2 for PM. The new date and time settings appear on the display. Adjust the volume The HP All-in-One provides three levels for adjusting the ring and speaker volume. The ring volume is the volume of the phone rings. The speaker volume is the level of everything else, such as the dial tones, fax tones, and button press beeps. The default setting is Soft. To adjust the volume from the control panel 1. Press Setup. 2. Press 4, and then press 4 again. This selects Basic Fax Setup and then selects Ring and Beep Volume. 3. Press to select one of the options: Soft, Loud, or Off. 4. Press OK. Finish setup Connection information You can use the HP All-in-One as a stand-alone copier, fax machine, and photo printer, or you can connect the HP All-in-One to a computer or bluetooth device to enable printing and other software features. The different connection options available to you are described in the following sections. Supported connection types Connect using a USB cable Connect using Ethernet Connect using the HP bt450, Printer and PC Adapter with Bluetooth® Wireless Technology Set Bluetooth security for the HP All-in-One Use a Bluetooth® connection to print from your computer Use printer sharing 22 HP Officejet 6300 All-in-One series Supported connection types Description Recommended number of connected computers for best performance One computer connected with a USB cable to the rear USB 2.0 HS port on the HP All-in-One. Up to five computers connected to an HP All-in-One using a hub or router. Supported software features Setup instructions USB connection All features are supported, except Webscan*. Follow the Setup Guide for detailed instructions. Ethernet (wired) connection All features are supported, including Webscan. Follow the instructions in the Setup Guide, and then see Connect to a network in this User Guide for further instructions. Follow the instructions in Connect using the HP bt450, Printer and PC Adapter with Bluetooth® Wireless Technology. Finish setup HP bt450, Printer and PC Adapter with Bluetooth® Wireless Technology One Bluetooth device or computer. Printing from a Bluetooth device such as a PDA, camera phone, or Bluetooth-enabled computer. All features resident on the host computer are supported. Only print is supported from the other computers. Printer sharing Up to five computers. The host computer must be turned on at all times, or the other computers will not be able to print to the HP All-in-One. Follow the instructions in Use printer sharing. * For information on Webscan, see the onscreen Help. Connect using a USB cable Refer to the Setup Guide that came with the HP All-in-One for detailed instructions on using a USB cable to connect a computer to the rear USB port. Connect using Ethernet The HP All-in-One supports both 10 Mbps and 100 Mbps Ethernet network connections. For information on connecting the HP All-in-One to an Ethernet (wired) network, first refer to the Setup Guide that came with your device. Then, see Connect to a network for further instructions. User Guide 23 Chapter 3 Connect using the HP bt450, Printer and PC Adapter with Bluetooth® Wireless Technology The HP bt450, Printer and PC Adapter with Bluetooth® Wireless Technology allows you to print images from most Bluetooth devices to the HP All-in-One without a cable connection. Simply insert the HP bt450 into the front USB port and print from a Bluetooth device such as a PDA or camera phone. Note You can also use Bluetooth technology to print from a computer to the HP All-in-One. To connect the HP bt450 to the HP All-in-One 1. Insert the HP bt450 into the front USB port (shown in the graphic below). 2. Some Bluetooth devices exchange device addresses when they communicate with each other and establish a connection. Also, some Bluetooth devices display the name of the printer when connected. If you do not want the default name displayed as the name of the HP All-in-One, you can change the device name. Do the following, as appropriate: To find out the device address of the HP All-in-One a. Press Setup. b. Press 9, and then press 1. This selects Bluetooth and then selects Device Address. The Device Address appears, which is read only. c. To enter the address into your device, follow the instructions that came with your Bluetooth device. To change the device name of the HP All-in-One from the default a. Press Setup. b. Press 9, and then press 2. This selects Bluetooth and then selects Device Name. Note The HP All-in-One ships with the predefined name of "Officejet 6300 Series". c. d. Use the keypad to enter a new name. When you have finished entering a name for the HP All-in-One, press OK. Finish setup 24 HP Officejet 6300 All-in-One series 3. The name you entered will appear on your Bluetooth device when you connect to the HP All-in-One to print. Press OK to exit the Setup menu. Set Bluetooth security for the HP All-in-One You can enable printer security settings through the Bluetooth menu on the HP All-inOne. Press Setup on the control panel, and select Bluetooth from the Setup Menu. From the Bluetooth menu, you can: Require passkey authentication prior to someone printing to the HP All-in-One from a Bluetooth device. Make the HP All-in-One visible or invisible to Bluetooth devices that are within range. Use a passkey to authenticate Bluetooth devices Set the HP All-in-One to be invisible to Bluetooth devices Reset Bluetooth settings on the HP All-in-One Use a passkey to authenticate Bluetooth devices You can set the security level of the HP All-in-One to either Low or High. Low: The HP All-in-One does not require a passkey. Any Bluetooth device within range can print to it. Note The default security setting is Low. Low level security does not require authentication. High: The HP All-in-One requires a passkey from the Bluetooth device before allowing the device to send a print job to it. Note The HP All-in-One ships with a predefined passkey that is set to four zeroes "0000". To set the HP All-in-One to require passkey authentication 1. Press Setup. 2. Press 9, and then press 3. This selects Bluetooth and then selects Passkey. 3. Use the keypad to enter a new passkey. Note The passkey must be 1 to 4 characters long, and can only consist of numbers. 4. 5. 6. When you have finished entering your passkey, press OK. The Bluetooth menu appears. Press 5 to select Security Level. Press OK to select High. High level security requires authentication. Passkey authentication is now set for the HP All-in-One. Finish setup User Guide 25 Chapter 3 Set the HP All-in-One to be invisible to Bluetooth devices You can set the HP All-in-One to be either Visible to all Bluetooth devices (public) or Not visible to any (private). Visible to all: Any Bluetooth device within range can print to the HP All-in-One. Not visible: Only Bluetooth devices that have stored the device address of the HP All-in-One can print to it. Note The HP All-in-One ships with a default accessibility level of Visible to all. To set the HP All-in-One to be Not visible 1. Press Setup on the control panel of the HP All-in-One. 2. Press 9, and then press 4. This selects Bluetooth and then selects Visibility. 3. Press to select Not visible, and then press OK. The HP All-in-One is inaccessible to Bluetooth devices that have not stored its device address. Reset Bluetooth settings on the HP All-in-One You can reset all of the Bluetooth settings on the HP All-in-One to the factory defaults. Note Only select Reset Bluetooth if you want all of the HP All-in-One Bluetooth settings returned to factory defaults. To reset the Bluetooth settings 1. Press Setup on the control panel of the HP All-in-One. 2. Press 9, and then press 6. This selects Bluetooth and then selects Reset Bluetooth. Finish setup Use a Bluetooth® connection to print from your computer A Bluetooth connection provides a quick and easy way to print images from a Bluetooth-enabled computer without using a cable. With a Bluetooth connection you can access many of the same printing features as with a USB connection. For example, you can check the printer status, as well as the estimated amount of ink remaining in your print cartridges. Note The only software functionality available with a Bluetooth connection is printing. Scanning and software-based faxing cannot be done over a Bluetooth connection. However, stand-alone copy and fax functions are still available. Before you print, you must connect an HP bt450, Printer and PC Adapter with Bluetooth® Wireless Technology to the HP All-in-One. Windows users You must have Windows XP and either the Microsoft Bluetooth® Protocol Stack or the Widcomm Bluetooth® Protocol Stack installed in order to connect the HP All-in-One. It 26 HP Officejet 6300 All-in-One series is possible to have both the Microsoft Stack and the Widcomm Stack on your computer, but use only one of them to connect the HP All-in-One. Microsoft stack If you have Windows XP with Service Pack 2 installed on your computer, then your computer has the Microsoft Bluetooth® Protocol Stack. The Microsoft stack allows you to install an external Bluetooth® adapter automatically. If your Bluetooth® adapter supports the Microsoft stack but it does not install automatically, then you do not have the Microsoft stack on your computer. Check the documentation that came with the Bluetooth® adapter to see if it supports the Microsoft stack. Widcomm stack: If you have an HP computer with Bluetooth® built in, or if you have installed an HP bt450, then your computer has the Widcomm stack. If you have an HP computer and plug in an HP bt450, it will install automatically using the Widcomm stack. To install and print using the Microsoft stack 1. Make sure that you have installed the HP All-in-One software on the computer. Note The purpose of installing the software is to make sure the printer driver is available for the Bluetooth® connection. Therefore, if you have already installed the software, you do not need to reinstall it. If you want both a USB and a Bluetooth® connection to the HP All-in-One, install the USB connection first. For more information, see the Setup Guide. However, if you do not want a USB connection, select Directly to the computer on the Connection Type screen. Also, on the Connect Your Device Now screen, select the check box next to If you are unable to connect your device now... at the bottom of the screen. 2. 3. Attach an HP bt450 to the front USB port of the HP All-in-One. If you are using an external Bluetooth® adapter for your computer, make sure your computer is started and then attach the Bluetooth® adapter to a USB port on the computer. If you have Windows XP with Service Pack 2 installed, the Bluetooth® drivers are installed automatically. If you are prompted to select a Bluetooth® profile, select HCRP. If your computer has Bluetooth® built in, just make sure the computer is started. On the Windows taskbar, click Start, and then click Printers and Faxes. Double-click the Add Printer icon. Click Next, and then select A Bluetooth Printer. Follow the onscreen instructions to finish the installation. Print as you would to any printer. Finish setup 4. 5. 6. 7. 8. To install and print using the Widcomm stack 1. Make sure that you have installed the HP All-in-One software on the computer. Note The purpose of installing the software is to make sure the printer driver is available for the Bluetooth® connection. Therefore, if you have already installed the software, you do not need to reinstall it. If you want both a USB and a Bluetooth® connection to the HP All-in-One, install the USB connection first. For more information, see the Setup Guide. However, if you do not want a USB connection, select Directly to the User Guide 27 Chapter 3 2. 3. 4. 5. 6. computer on the Connection Type screen. Also, on the Connect Your Device Now screen, select the check box next to If you are unable to connect your device now... at the bottom of the screen. Attach an HP bt450 to the front USB port of the HP All-in-One. Click the My Bluetooth Places icon on the desktop or in the taskbar. Click View devices in range. Once the available printers are discovered, double-click the name of HP All-inOne to finish the installation. Print as you would to any printer. Mac users You can connect the HP All-in-One to a Mac that has Bluetooth® built in, or you can install an external Bluetooth® adapter. To install and print using Bluetooth® 1. Make sure that you have installed the HP All-in-One software on the computer. 2. Attach an HP bt450 to the front USB port of the HP All-in-One. 3. Press the On button on the control panel to turn the HP All-in-One off, and press it again to turn the device on. 4. Attach a Bluetooth® adapter to the computer and turn it on. Make sure that you have installed the software that came with the adapter. Or, if your computer has Bluetooth® built in, just turn on your computer. 5. Open the Printer Setup Utility from the Applications:Utilities folder. Note This utility is called the Printer Setup Utility on 10.3 and later. It is called Print Center on 10.2.x. Finish setup 6. 7. 8. From the pop-up menu, choose Bluetooth, then click Add. The computer searches for the HP All-in-One. In the printer list, select the HP All-in-One, then click Add. The HP All-in-One is added to the printer list. Print as you would to any printer. Use printer sharing If your computer is on a network, and another computer on the network has an HP Allin-One connected to it by a USB cable, you can print to that printer using printer sharing. The computer directly connected to the HP All-in-One acts as the host for the printer and has full software functionality. The other computer, which is referred to as a client, has access only to the print features. You must perform other functions from the host computer or from the control panel on the HP All-in-One. To enable printer sharing on a Windows computer Refer to the user guide that came with your computer or see the Windows onscreen Help. 28 HP Officejet 6300 All-in-One series To enable printer sharing on a Mac 1. On both the client and host computers, do the following: a. Click System Preferences in the Dock, or, from the Apple menu, choose System Preferences. The System Preferences dialog appears. b. In the Internet & Network area, click Sharing. c. From the Services tab, click Printer Sharing. 2. On the host computer, do the following: a. Click System Preferences in the Dock, or, from the Apple menu, choose System Preferences. The System Preferences dialog appears. b. In the Hardware area, click Print & Fax. c. Do one of the following, depending on your OS: · (OS 10.2.8 or 10.3.x) From the Printing tab, click the check box to Share my printers with other computers. · (OS 10.4.x) Click Sharing, click the check box to Share this printer with other computers, and then select the printer to share. Connect to a network This section describes how to connect the HP All-in-One to a network and troubleshoot problems with the network connections. For definitions of networking terms and information on printing or changing the network settings, refer to the onscreen Help that came with the HP All-in-One. If you want to: Connect to a wired (Ethernet) network. See this section: Wired network setup Finish setup Install the HP All-in-One software for Install the software for a network use in a network-connected environment. connection Add connections to more computers on the network. Change the HP All-in-One from a USB connection to a network connection. Note Use the instructions in this section if you first installed the HP All-inOne with a USB connection, and you now want to change to wired (Ethernet) network connection. Find troubleshooting information. Network setup troubleshooting Connect to additional computers on a network Change the HP All-in-One from a USB connection to a network connection Wired network setup This section describes how to connect the HP All-in-One to an Ethernet router, switch, or wireless router using an Ethernet cable and install the HP All-in-One software for a network connection. This is known as a wired or Ethernet network. 29 User Guide Chapter 3 What you need for a wired network Before you connect the HP All-in-One to a network, make sure you have all of the required materials. A functional Ethernet network that includes an Ethernet router, switch, or a wireless router with Ethernet ports. CAT-5 Ethernet cable. Although standard Ethernet cables look similar to standard telephone cables, they are not interchangeable. There is a different number of wires in each one, and each has a different connector. An Ethernet cable connector (also called an RJ-45 connector) is wider and thicker and always has 8 contacts on the end. A phone connector has between 2 and 6 contacts. A desktop computer or laptop with a connection to the Ethernet or wireless router. Note The HP All-in-One supports both 10 Mbps and 100 Mbps Ethernet networks. If you are purchasing, or have purchased, a network interface card (NIC), make sure it can operate at either speed. Finish setup HP recommends Broadband Internet access such as cable or DSL. Broadband Internet access is required if you want to access HP Photosmart Share directly from the HP All-in-One. Connect the HP All-in-One to the network An Ethernet port is provided on the back of the HP All-in-One. To connect the HP All-in-One to the network 1. Remove the yellow plug from the back of the HP All-in-One. 30 HP Officejet 6300 All-in-One series 2. Connect the Ethernet cable to the Ethernet port on the back of the HP All-in-One. 3. Connect the other end of the Ethernet cable to an available port on your Ethernet router, switch, or wireless router. 4. Once you have connected the HP All-in-One to the network, install the software as described in the next section. Finish setup Install the software for a network connection Use this section to install the HP All-in-One software on a Windows or Mac computer connected to a network. Before you install the software, make sure you have connected the HP All-in-One as described in the previous section. Note 1 If your computer is configured to connect to a series of network drives, make sure that your computer is currently connected to these drives before installing the software. Otherwise, HP All-in-One installation software might try to use one of the reserved drive letters, and you will not be able to access that network drive on your computer. Note 2 Installation time can range from 20 to 45 minutes depending on your operating system, the amount of available space, and the processor speed of your computer. To install the Windows HP All-in-One software 1. Quit all applications running on your computer, and any firewall or virus detection software. 2. Insert the Windows CD that came with the HP All-in-One into the CD-ROM drive on your computer and follow the onscreen instructions. User Guide 31 Chapter 3 3. If a dialog box pertaining to firewalls appears, respond as follows: ­ The Issues Stopping Installation screen means that a firewall or antispyware program might be running that could interfere with the HP Software Installation. For best results, temporarily disable the firewall or anti-spyware programs during installation. See your firewall documentation for instructions. After the installation is complete you can re-enable the firewall or antispyware programs. Note If the Issues Stopping Installation screen appears after the firewall or anti-spyware program is disabled, continue with the installation. The Notice about Firewalls means that the Microsoft Internet Connection Firewall or Windows Firewall is enabled. Click Next to allow the Setup program to open the necessary ports and continue with the installation. If a Windows Security Alert appears for a program published by HewlettPackard, please unblock this program. On the Connection Type screen, select Through the network, and then click Next. The Searching screen appears as the Setup program searches for the HP All-inOne on the network. On the Printer Found screen, verify that the printer description is correct. If more than one printer is found on the network, the Printers Found screen appears. Select the HP All-in-One you want to connect. To see the device settings on the HP All-in-One, print the network configuration page: a. Press Setup. b. Press 8 to select Network Setup. c. Press 1. This selects Print Network Settings and then prints the network configuration page. If the device description is correct, select Yes, install this printer. At the prompt, restart your computer to finish the installation process. When you have finished installing the software, the HP All-in-One is ready for use. If you disabled a firewall or virus detection software on your computer, make sure to enable it again. To test your network connection, go to your computer and print a self-test report to the HP All-in-One. ­ 4. 5. Finish setup 6. 7. 8. 9. To install the Mac HP All-in-One software 1. Quit all applications running on your Mac. 2. Insert the Mac CD that came with the HP All-in-One into the CD-ROM drive on your Mac. 3. Double-click the HP All-in-One installer icon. 4. In the Authenticate dialog, enter the Administrator password used to access your Mac or network. The installer software looks for HP All-in-One devices. 32 HP Officejet 6300 All-in-One series 5. 6. 7. From the HP Installer dialog, select your language and the HP All-in-One you want to connect. Follow the onscreen instructions to complete all the installation steps, including the Setup Assistant. When you have finished installing the software, the HP All-in-One is ready for use. To test your network connection, go to your Mac and print a self-test report to the HP All-in-One. Print a self-test report Network setup troubleshooting For more information, see: Connect to additional computers on a network If you have additional computers on the same network as the HP All-in-One, you can use the additional computers with the HP All-in-One after you have installed the HP software on each computer. Once you have set up the HP All-in-One on the network you will not need to configure it again when you add additional computers. For more information, see: Install the software for a network connection Change the HP All-in-One from a USB connection to a network connection If you first install the HP All-in-One with a USB connection, you can later change to an Ethernet network connection. If you already understand how to connect to a network, you can use the general directions below. To change a USB connection to a wired (Ethernet) connection 1. Unplug the USB connection from the back of the HP All-in-One. 2. Connect an Ethernet cable from the Ethernet port on the back of the HP All-inOne to an available Ethernet port on the router, switch, or wireless router. 3. Run the installation CD, choose Add a Device, then choose Through the network. 4. (Windows only) When the installation is complete, open Printers and Faxes in the Control Panel and delete the printers from the previous USB installation. For more information, see: Connect the HP All-in-One to the network Install the software for a network connection Finish setup Fax setup After completing all the steps in the Setup Guide, use the instructions in this section to complete your fax setup. Please keep your Setup Guide for later use. In this section, you will learn how to set up the HP All-in-One so that faxing works successfully with equipment and services you might already have on the same phone line as the HP All-in-One. Tip You can also use the Fax Setup Wizard (Windows) or Fax Setup Utility (Mac) to help you quickly set up some important fax settings such as the answer mode and fax header information. You can access the Fax Setup 33 User Guide Chapter 3 Wizard (Windows) or Fax Setup Utility (Mac) through the software you installed with the HP All-in-One. After you run the Fax Setup Wizard (Windows) or Fax Setup Utility (Mac), follow the procedures in this section to complete your fax setup. Set up the HP All-in-One for faxing Before you begin setting up the HP All-in-One for faxing, determine which kind of phone system your country/region uses. The instructions for setting up the HP All-inOne for faxing differ depending on whether you have a serial- or parallel-type phone system. If you do not see your country/region listed in the table below, you probably have a serial-type phone system. In a serial-type phone system, the connector type on your shared telephone equipment (modems, phones, and answering machines) does not allow a physical connection to the "2-EXT" port on the HP All-in-One. Instead, all equipment must be connected at the telephone wall jack. Note In some countries/regions that use serial-type phone systems, the phone cord that came with the HP All-in-One might have an additional wall plug attached to it. This enables you to connect other telecom devices to the wall jack where you plug in the HP All-in-One. If your country/region is listed in the table below, you probably have a paralleltype telephone system. In a parallel-type phone system, you are able to connect shared telephone equipment to the phone line by using the "2-EXT" port on the back of the HP All-in-One. Note If you have a parallel-type phone system, HP recommends you use the 2-wire phone cord supplied with the HP All-in-One to connect the HP All-in-One to the telephone wall jack. Finish setup Countries/regions with a parallel-type phone system Argentina Canada Colombia Indonesia Korea Mexico Portugal Singapore Thailand Vietnam Australia Chile Greece Ireland Latin America Philippines Russia Spain USA Brazil China India Japan Malaysia Poland Saudi Arabia Taiwan Venezuela 34 HP Officejet 6300 All-in-One series If you are unsure which kind of telephone system you have (serial or parallel), check with your telephone company. Choose the correct fax setup for your home or office To fax successfully, you need to know what types of equipment and services (if any) share the same phone line with the HP All-in-One. This is important because you might need to connect some of your existing office equipment directly to the HP All-inOne, and you might also need to change some fax settings before you can fax successfully. To determine the best way to set up the HP All-in-One in your home or office, first read through the questions in this section and record your answers. Next, refer to the table in the following section and choose the recommended setup case based on your answers. Make sure to read and answer the following questions in the order they are presented. 1. Do you have a digital subscriber line (DSL) service through your telephone company? (DSL might be called ADSL in your country/region.) Yes, I have DSL. No. If you answered Yes, proceed directly to Case B: Set up the HP All-in-One with DSL. You do not need to continue answering questions. If you answered No, please continue answering questions. Do you have a private branch exchange (PBX) phone system or an integrated services digital network (ISDN) system? If you answered Yes, proceed directly to Case C: Set up the HP All-in-One with a PBX phone system or an ISDN line. You do not need to continue answering questions. If you answered No, please continue answering questions. Do you subscribe to a distinctive ring service through your telephone company that provides multiple phone numbers with different ring patterns? Yes, I have distinctive ring. No. If you answered Yes, proceed directly to Case D: Fax with a distinctive ring service on the same line. You do not need to continue answering questions. If you answered No, please continue answering questions. Are you unsure if you have distinctive ring? Many phone companies offer a distinctive ring feature that allows you to have several phone numbers on one phone line. When you subscribe to this service, each phone number will have a different ring pattern. For example, you can have single, double, and triple rings for the different numbers. You might assign one phone number with a single ring to your voice calls, and another phone number with double rings to your fax calls. This allows you to tell the difference between voice and fax calls when the phone rings. Do you receive voice calls at the same phone number you will use for fax calls on the HP All-in-One? Yes, I receive voice calls. No. 2. Finish setup 3. 4. User Guide 35 Chapter 3 5. 6. 7. Please continue answering questions. Do you have a computer dial-up modem on the same phone line as the HP All-inOne? Yes, I have a computer dial-up modem. No. Are you unsure if you use a computer dial-up modem? If you answer Yes to any of the following questions, you are using a computer dial-up modem: ­ Do you send and receive faxes directly to and from your computer software applications through a dial-up connection? ­ Do you send and receive e-mail messages on your computer through a dialup connection? ­ Do you access the Internet from your computer through a dial-up connection? Please continue answering questions. Do you have an answering machine that answers voice calls at the same phone number you will use for fax calls on the HP All-in-One? Yes, I have an answering machine. No. Please continue answering questions. Do you subscribe to a voice mail service through your telephone company at the same phone number you will use for fax calls on the HP All-in-One? Yes, I have a voice mail service. No. After you have completed answering the questions, proceed to the next section to select your fax setup case. Select your fax setup case Finish setup Now that you have answered all the questions about the equipment and services that share the phone line with the HP All-in-One, you are ready to choose the best setup case for your home or office. From the first column in the following table, choose the combination of equipment and services applicable to your home or office setting. Then look up the appropriate setup case in the second or third column based on your phone system. Step-by-step instructions are included for each case in the sections that follow. If you have answered all the questions in the previous section and have none of the described equipment or services, choose "None" from the first column in the table. Note If your home or office setup is not described in this section, set up the HP All-in-One as you would a regular analog phone. Make sure you use the phone cord supplied in the box to connect one end to your telephone wall jack and the other end to the port labeled 1-LINE on the back of the HP All-in-One. If you use another phone cord, you might experience problems sending and receiving faxes. 36 HP Officejet 6300 All-in-One series Other equipment/ services sharing your fax line None (You answered No to all questions.) DSL service (You answered Yes to question 1 only.) PBX or ISDN system (You answered Yes to question 2 only.) Distinctive ring service (You answered Yes to question 3 only.) Voice calls (You answered Yes to question 4 only.) Voice calls and voice mail service (You answered Yes to questions 4 and 7 only.) Computer dial-up modem (You answered Yes to question 5 only.) Voice calls and computer dial-up modem (You answered Yes to questions 4 and 5 only.) Voice calls and answering machine (You answered Yes to questions 4 and 6 only.) Recommended fax setup for parallel-type phone systems Case A: Separate fax line (no voice calls received) Recommended fax setup for serial-type phone systems Case A: Separate fax line (no voice calls received) Case B: Set up the HP Allin-One with DSL Case B: Set up the HP Allin-One with DSL Case C: Set up the HP Allin-One with a PBX phone system or an ISDN line Case D: Fax with a distinctive ring service on the same line Case E: Shared voice/fax line Case C: Set up the HP All-in-One with a PBX phone system or an ISDN line Case D: Fax with a distinctive ring service on the same line Case E: Shared voice/fax line Case F: Shared voice/fax line with voice mail Case F: Shared voice/fax line with voice mail Finish setup Case G: Fax line shared with computer dial-up modem (no voice calls received) Case H: Shared voice/fax line with computer dial-up modem Not applicable. Not applicable. Case I: Shared voice/fax line with answering machine Not applicable. User Guide 37 Chapter 3 (continued) Other equipment/ services sharing your fax line Voice calls, computer dialup modem, and answering machine (You answered Yes to questions 4, 5, and 6 only.) Voice calls, computer dialup modem, and voice mail service (You answered Yes to questions 4, 5, and 7 only.) Recommended fax setup for parallel-type phone systems Case J: Shared voice/fax line with computer dial-up modem and answering machine Recommended fax setup for serial-type phone systems Not applicable. Case K: Shared voice/fax line with computer dial-up modem and voice mail Not applicable. For additional fax setup information, in specific countries/regions, see the Fax Configuration website listed below. Austria Germany Switzerland (French) Switzerland (German) United Kingdom Finish setup www.hp.com/at/faxconfig www.hp.com/de/faxconfig www.hp.com/ch/fr/faxconfig www.hp.com/ch/de/faxconfig www.hp.com/uk/faxconfig Case A: Separate fax line (no voice calls received) If you have a separate phone line on which you receive no voice calls, and you have no other equipment connected on this phone line, set up the HP All-in-One as described in this section. 38 HP Officejet 6300 All-in-One series Back view of the HP All-in-One 1 2 Telephone wall jack Use the phone cord supplied in the box with the HP All-in-One to connect to the "1-LINE" port To set up the HP All-in-One with a separate fax line 1. Using the phone cord supplied in the box with the HP All-in-One, connect one end to your telephone wall jack, then connect the other end to the port labeled 1LINE on the back of the HP All-in-One. Note If you do not use the supplied cord to connect from the telephone wall jack to the HP All-in-One, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. 2. 3. 4. Turn on the Auto Answer setting. (Optional) Change the Rings to Answer setting to the lowest setting (two rings). Run a fax test. Finish setup When the phone rings, the HP All-in-One will answer automatically after the number of rings you set in the Rings to Answer setting. Then it will begin emitting fax reception tones to the sending fax machine and receive the fax. Case B: Set up the HP All-in-One with DSL If you have a DSL service through your telephone company, use the instructions in this section to connect a DSL filter between the telephone wall jack and the HP All-inOne. The DSL filter removes the digital signal that can interfere with the HP All-inOne, so the HP All-in-One can communicate properly with the phone line. (DSL might be called ADSL in your country/region.) Note If you have a DSL line and you do not connect the DSL filter, you will not be able to send and receive faxes with the HP All-in-One. User Guide 39 Chapter 3 Back view of the HP All-in-One 1 2 3 Telephone wall jack DSL filter and cord supplied by your DSL provider Use the phone cord supplied in the box with the HP All-in-One to connect to the "1-LINE" port To set up the HP All-in-One with DSL 1. Obtain a DSL filter from your DSL provider. 2. Using the phone cord supplied in the box with the HP All-in-One, connect one end to your telephone wall jack, then connect the other end to the port labeled 1LINE on the back of the HP All-in-One. Note If you do not use the supplied cord to connect from the telephone wall jack to the HP All-in-One, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. Finish setup 3. Connect the DSL filter cord to the telephone wall jack. Note If you have other office equipment or services attached to this phone line, such as a distinctive ring service, answering machine, or voice mail, see the appropriate section in this section for additional setup guidelines. 4. Run a fax test. Case C: Set up the HP All-in-One with a PBX phone system or an ISDN line If you are using either a PBX phone system or an ISDN converter/terminal adapter, make sure you do the following: If you are using either a PBX or an ISDN converter/terminal adaptor, connect the HP All-in-One to the port that is designated for fax and phone use. Also, make sure that the terminal adapter is set to the correct switch type for your country/ region, if possible. Note Some ISDN systems allow you to configure the ports for specific phone equipment. For example, you might have assigned one port for telephone and Group 3 fax and another port for multiple purposes. If you have problems when connected to the fax/phone port of your ISDN 40 HP Officejet 6300 All-in-One series converter, try using the port designated for multiple purposes; it might be labeled "multi-combi" or something similar. If you are using a PBX phone system, set the call waiting tone to "off". Note Many digital PBX systems include a call-waiting tone that is set to "on" by default. The call waiting tone will interfere with any fax transmission, and you will not be able to send or receive faxes with the HP All-in-One. Refer to the documentation that came with your PBX phone system for instructions on how to turn off the call-waiting tone. If you are using a PBX phone system, dial the number for an outside line before dialing the fax number. Make sure you use the supplied cord to connect from the telephone wall jack to the HP All-in-One. If you do not, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. If the supplied phone cord is too short, you can purchase a coupler from your local electronics store and extend it. Case D: Fax with a distinctive ring service on the same line If you subscribe to a distinctive ring service (through your telephone company) that allows you to have multiple phone numbers on one phone line, each with a different ring pattern, set up the HP All-in-One as described in this section. Finish setup Back view of the HP All-in-One 1 2 Telephone wall jack Use the phone cord supplied in the box with the HP All-in-One to connect to the "1-LINE" port To set up the HP All-in-One with a distinctive ring service 1. Using the phone cord supplied in the box with the HP All-in-One, connect one end to your telephone wall jack, then connect the other end to the port labeled 1LINE on the back of the HP All-in-One. User Guide 41 Chapter 3 Note If you do not use the supplied cord to connect from the telephone wall jack to the HP All-in-One, you might not be able to fax successfully. This special phone cord is different from the phone cords you might already have in your home or office. 2. 3. Turn on the Auto Answer setting. Change the Distinctive Ring setting to match the pattern that the telephone company assigned to your fax number. Note By default, the HP All-in-One is set to answer all ring patterns. If you do not set the Distinctive Ring to match the ring pattern assigned to your fax number, the HP All-in-One might answer both voice calls and fax calls or it might not answer at all. 4. 5. (Optional) Change the Rings to Answer setting to the lowest setting (two rings). Run a fax test. The HP All-in-One will automatically answer incoming calls that have the ring pattern you selected (Distinctive Ring setting) after the number of rings you selected (Rings to Answer setting). Then it will begin emitting fax reception tones to the sending fax machine and receive the fax. Case E: Shared voice/fax line If you receive both voice calls and fax calls at the same phone number, and you have no other office equipment (or voice mail) on this phone line, set up the HP All-in-One as described in this section. Finish setup Back view of the HP All-in-One 1 2 3 Telephone wall jack Use the phone cord supplied in the box with the HP All-in-One to connect to the "1-LINE" port Telephone (optional) 42 HP Officejet 6300 All-in-One series