HP Photosmart 470 series GoGo Photo Printer User's Guide Copyrights and trademarks © Copyright 2005 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. Notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. The Hewlett-Packard Development Company shall not be liable for incidental or consequential damages in connection with, or arising out of the furnishing, performance, or use of this document and the program material which it describes. PictBridge and the PictBridge logo are trademarks of the Camera & Imaging Products Association (CIPA). Other brands and their products are trademarks or registered trademarks of their respective holders. The embedded software in the printer is based in part on the work of the Independent JPEG Group. The copyrights to certain photos within this document are retained by the original owners. If the product does not operate normally, see the troubleshooting information in the onscreen HP Photosmart Printer Help. There are no operator serviceable parts inside. Refer servicing to qualified service personnel. Use in a well-ventilated area. Caution Risk of explosion if battery is replaced by an incorrect type. The following batteries are compatible only with HP printers: Q5599A. Dispose of used batteries in accordance with the instructions of the battery. Regulatory model identification number VCVRA-0507 For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is VCVRA-0507. This regulatory number should not be confused with the marketing name (HP Photosmart 470 series printer) or product number (Q7011A). Environmental statements Hewlett-Packard Company is committed to providing quality products in an environmentally sound manner. Protecting the environment This printer has been designed with several attributes to minimize impact on our environment. For more information, go to HP's Commitment to the Environment website at www.hp.com/hpinfo/globalcitizenship/ environment/. Ozone production This product generates no appreciable ozone gas (O3). Paper use This product is suited for the use of recycled paper according to DIN 19309. Plastics Plastic parts over 24 grams (0.88 ounces) are marked according to international standards that enhance the ability to identify plastics for recycling purposes at the end of the printer life. Material safety data sheets Material Safety Data Sheets (MSDS) can be obtained from the HP website at www.hp.com/go/msds. Customers without Internet access should contact HP Customer Care. Recycling program HP offers an increasing number of product return and recycling programs in many countries, and partners with some of the largest electronics Safety information Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock. Warning To prevent fire or shock hazard, do not expose this product to rain or any type of moisture. Read and understand all instructions in the setup instructions that came in the box with the printer. Use only a grounded electrical outlet when connecting the unit to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician. Observe all warnings and instructions marked on the product. Unplug this product from wall outlets before cleaning. Do not install or use this product near water or when you are wet. Install the product securely on a stable surface. Install the product in a protected location where no one can step on or trip over the power cord, and where the power cord will not be damaged. Trademarks HP, the HP logo, and Photosmart are property of Hewlett-Packard Development Company, L.P. The Secure Digital logo is a trademark of the SD Association. Microsoft and Windows are registered trademarks of Microsoft Corporation. CompactFlash, CF, and the CF logo are trademarks of the CompactFlash Association (CFA). Memory Stick, Memory Stick Duo, Memory Stick PRO, and Memory Stick PRO Duo are trademarks or registered trademarks of Sony Corporation. MultiMediaCard is a trademark of Infineon Technologies AG of Germany, and is licensed to the MMCA (MultiMediaCard Association). xD-Picture Card is a trademark of Fuji Photo Film Co., Ltd., Toshiba Corporation, and Olympus Optical Co., Ltd. Mac, the Mac logo, and Macintosh are registered trademarks of Apple Computer, Inc. The Bluetooth word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Hewlett-Packard Company is under license. recycling centers throughout the world. HP conserves resources by reselling some of its most popular products. This HP product contains lead in the solder, which may require special handling at the end of its life. Disposal of waste equipment by users in private households in the European Union This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product. For more information regarding return and recycling of HP products generally, please visit: www.hp.com/ hpinfo/globalcitizenship/environment/ recycle/index.html. Contents 1 Welcome................................................................................................................3 Finding more information .......................................................................................3 Printer parts ...........................................................................................................4 Available accessories ..........................................................................................10 Printer menu ........................................................................................................10 Keyword menu .....................................................................................................14 Getting ready to print.........................................................................................15 Loading paper ......................................................................................................15 Choosing the right paper ..............................................................................15 Loading your paper ....................................................................................... 16 Inserting print cartridges ......................................................................................17 Inserting memory cards .......................................................................................20 Supported file formats ..................................................................................20 Inserting a memory card ...............................................................................20 Removing a memory card ............................................................................22 Saving photos from a memory card to the printer hard drive ........................22 Checking the number of saved photos and the available space on the printer hard drive ..........................................................................................22 Printing without a computer..............................................................................23 Getting your photos from camera to printer .........................................................23 Deciding which photos to print .............................................................................25 Selecting photos to print ......................................................................................27 Improving the quality of your photos ....................................................................31 Getting creative ...................................................................................................32 Printing your photos .............................................................................................34 Selecting a layout .........................................................................................34 Setting print quality .......................................................................................34 Selecting a print method ...............................................................................35 Getting connected..............................................................................................39 Connecting to other devices ................................................................................39 Connecting through HP Instant Share .................................................................41 Maintaining and transporting the printer..........................................................43 Backing up data on the printer hard drive ............................................................43 Cleaning and maintaining the printer ...................................................................43 Cleaning the outside of the printer ................................................................43 Automatically cleaning the print cartridge .....................................................44 Printing a test page ....................................................................................... 44 Aligning the print cartridge ............................................................................45 Storing the printer and print cartridges ................................................................. 46 Storing the printer .........................................................................................46 Storing the print cartridge .............................................................................46 Maintaining the quality of photo paper .................................................................47 Storing photo paper ......................................................................................47 Handling photo paper ...................................................................................47 Transporting the printer .......................................................................................48 1 2 3 4 5 HP Photosmart 470 series User's Guide 6 Troubleshooting.................................................................................................49 Printer hardware problems ..................................................................................49 Printing problems .................................................................................................52 Bluetooth printing problems .................................................................................55 Error messages ...................................................................................................57 7 Specifications ....................................................................................................59 System requirements ...........................................................................................59 Printer specifications ...........................................................................................60 8 HP Customer Care .............................................................................................63 HP Customer Care by phone ...............................................................................63 Placing a call ................................................................................................64 Return to HP repair service (North America only) ................................................64 Additional warranty options ..................................................................................64 A Installing the software........................................................................................65 B HP Warranty........................................................................................................67 Index.................................................................................................... ...