HP Photosmart D5100 series User Guide www.hp.com/support 021 672 280 Argentina (Buenos Aires) Argentina Australia Österreich 17212049 België Belgique Brasil (Sao Paulo) Brasil www.hp.com/support www.hp.com/support 55-11-4004-7751 0-800-709-7751 54-11-4708-1600 0-800-555-5000 www.hp.com/support/ australia www.hp.com/support 0800 222 47 www.hp.com/support/ korea Luxembourg Malaysia Mauritius www.hp.com/support www.hp.com/support (262) 262 210 404 www.hp.com/support/ Japan México (Ciudad de México) 55-5258-9922 México 081 005 010 Nederland New Zealand Nigeria Norge 24791773 www.hp.com/support www.hp.com/support 1 3204 999 www.hp.com/support 01-800-472-68368 Canada (Mississauga Area) (905) 206-4663 Canada Central America & The Caribbean Chile 1-800-474-6836 www.hp.com/support 800-360-999 www.hp.com/support/ china Colombia (Bogotá) Colombia Costa Rica Ceská republika Danmark Ecuador (Andinatel) Ecuador (Pacifitel) (02) 6910602 El Salvador España France Deutschland 800-6160 www.hp.com/support www.hp.com/support www.hp.com/support + 30 210 6073603 801 11 75400 Panamá Paraguay Perú Philippines Polska Portugal Puerto Rico República Dominicana Reunion România ( ( 800 897 1415 Singapore Slovensko ) ) 1-800-711-2884 009 800 54 1 0006 0-800-10111 571-606-9191 01-8000-51-4746-8368 0-800-011-1046 www.hp.com/support 22 5666 000 www.hp.com/support 1-877-232-0589 810 222 222 www.hp.com/support 1-999-119 800-711-2884 1-800-711-2884 0820 890 323 0801 033 390 095 777 3284 812 332 4240 www.hp.com/support/ singapore 0850 111 256 1-800-225-528 800-711-2884 South Africa (international) + 27 11 2589301 South Africa (RSA) 086 0001030 Rest of West Africa Suomi Sverige Switzerland + 351 213 17 63 80 www.hp.com/support www.hp.com/support www.hp.com/support www.hp.com/support/ taiwan www.hp.com/support 071 891 391 Trinidad & Tobago Türkiye 1-800-711-2884 +90 212 444 71 71 (044) 230-51-06 600 54 47 47 United Kingdom United States www.hp.com/support www.hp.com/support 0004-054-177 58-212-278-8666 0-800-474-68368 www.hp.com/support 800 9 2654 Guatemala 1-800-711-2884 www.hp.com/support/ hongkong Magyarország India Indonesia +971 4 224 9189 +971 4 224 9189 +971 4 224 9189 +971 4 224 9189 +971 4 224 9189 06 40 200 629 www.hp.com/support/ india www.hp.com/support Ireland 1-700-503-048 Italia Jamaica www.hp.com/support Uruguay Venezuela (Caracas) Venezuela Viêt Nam www.hp.com/support 1-800-711-2884 Copyrights and trademarks © 2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws. Bluetooth is a trademark owned by its proprietor and used by HewlettPackard Company under license. PictBridge and the PictBridge logo are trademarks of the Camera & Imaging Products Association (CIPA). Other brands and their products are trademarks or registered trademarks of their respective holders. Hewlett-Packard Company notices The information contained in this document is subject to change without notice. All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under copyright laws. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Regulatory model identification number For regulatory identification purposes, your product is assigned a Regulatory Model Number. The Regulatory Model Number for your product is VCVRA-0606. This regulatory number should not be confused with the marketing name (HP Photosmart D5100 series, etc.) or product numbers (Q7090A, etc.). Energy consumption Energy Star® Hewlett-Packard Company is committed to providing quality products in a environmentally sound manner. For information about the HP's environmental product stewardship program see the onscreen help. Trademarks HP, the HP logo, and Photosmart are property of Hewlett-Packard Development Company, L.P. The Secure Digital logo is a trademark of the SD Association. Microsoft and Windows are registered trademarks of Microsoft Corporation. CompactFlash, CF, and the CF logo are trademarks of the CompactFlash Association (CFA). Memory Stick, Memory Stick Duo, Memory Stick PRO, and Memory Stick PRO Duo are trademarks or registered trademarks of Sony Corporation. MultiMediaCard is a trademark of Infineon Technologies AG of Germany, and is licensed to the MMCA (MultiMediaCard Association). Microdrive is a trademark of Hitachi Global Storage Technologies. xD-Picture Card is a trademark of Fuji Photo Film Co., Ltd., Toshiba Corporation, and Olympus Optical Co., Ltd. Mac, the Mac logo, and Macintosh are registered trademarks of Apple Computer, Inc. iPod is a trademark of Apple Computer, Inc. Contents 1 Welcome.................................................................................................................3 Accessing the onscreen HP Photosmart Printer Help.............................................3 Printer parts.............................................................................................................4 Printer screen..........................................................................................................6 Get ready to print...................................................................................................9 Load paper..............................................................................................................9 Choose the right paper.....................................................................................9 Print from the control panel or a computer.......................................................9 Load the main tray..........................................................................................10 Load the photo tray........................................................................................11 Using print cartridges.............................................................................................12 Purchasing replacement print cartridges........................................................12 Print cartridge tips..........................................................................................12 Inserting and replacing the print cartridges....................................................13 Aligning the print cartridges for maximum results..........................................13 Print without a computer....................................................................................15 Getting connected.................................................................................................15 Print from a memory card......................................................................................15 Insert a memory card.....................................................................................16 Memory card types..................................................................................16 Supported file formats.............................................................................17 Change the default paper size.......................................................................17 Decide which photos to print..........................................................................18 Select a photo layout......................................................................................18 Select photos to print.....................................................................................19 Print your photos............................................................................................19 Remove a memory card.................................................................................20 Printing photos from a digital camera....................................................................20 Using a PictBridge camera.............................................................................20 Using a Bluetooth camera..............................................................................21 Print photos from other Bluetooth devices............................................................21 Make the Bluetooth connection......................................................................21 Print photos from a Bluetooth device.............................................................21 Print photos from an iPod......................................................................................21 Print from a computer.........................................................................................23 Use creative options in the printer software..........................................................23 HP Photosmart Premier (Windows)...............................................................23 HP Photosmart Essential (Windows).............................................................23 HP Photosmart Studio (Mac)..........................................................................24 HP Photosmart Share....................................................................................24 View photos on your computer screen..................................................................24 Save your photos to a computer...........................................................................25 Print on CDs and DVDs.......................................................................................27 Create and print CD/DVD labels...........................................................................27 HP Photosmart Premier.................................................................................27 1 2 3 4 5 HP Photosmart D5100 series User Guide HP Photosmart Studio ...................................................................................27 Using HP Photosmart Premier.......................................................................27 Prepare your printer to print on CDs and DVDs....................................................27 Finish the print job.................................................................................................28 6 Care and maintenance........................................................................................31 Cleaning and maintaining the printer.....................................................................31 Cleaning the exterior of the printer.................................................................31 Cleaning the print cartridges..........................................................................31 Manually cleaning the print cartridge contacts...............................................31 Updating the software...........................................................................................32 Storing the printer and print cartridges..................................................................33 Storing the printer...........................................................................................33 Storing the print cartridges.............................................................................33 Maintaining the quality of photo paper..................................................................33 Storing photo paper........................................................................................34 Handling photo paper.....................................................................................34 7 Troubleshooting..................................................................................................35 Printer hardware problems....................................................................................35 Printing problems...................................................................................................36 CD/DVD printing problems....................................................................................40 Bluetooth printing problems...................................................................................41 Printer screen status indicators.............................................................................42 8 HP Support...........................................................................................................45 HP Support by phone............................................................................................45 Placing a call..................................................................................................46 Return to HP repair service (North America only).................................................46 HP Quick Exchange Service (Japan only)............................................................46 Additional warranty options............. ...