b Getting Started Compaq Notebook Series Document Part Number: 271247-001 June 2002 This guide explains how to set up your hardware and software, begin using the notebook, troubleshoot problems, and contact Compaq if you need assistance. The last chapter introduces you to the exterior features of the notebook. © 2002 Compaq Information Technologies Group, L.P. Compaq, the Compaq logo, Evo, and Presario are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and/or other countries. Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries. All other product names mentioned herein may be trademarks of their respective companies. Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information is provided "as is" without warranty of any kind and is subject to change without notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty. Getting Started First Edition June 2002 Reference Number: N1000/1500 Document Part Number: 271247-001 Using This Guide This preface explains how to interpret the symbols, text styles, and paths in your notebook documentation. Warnings, Cautions and Notes Warnings and cautions contain important information that can protect you, your work, and your system. Notes contain additional information about a topic. Some notes provide basic information for inexperienced users. Others provide technical information for advanced users. The following icons identify warnings, cautions, and notes. Å Ä WARNING: The information in a warning protects against bodily harm or loss of life. CAUTION: The information in a caution protects against damage to your work, your notebook, or an optional external device. information note provides supplementary information Theinexperiencedinora advanced users. for Getting Started iii Using This Guide Text Styles Some text in your notebook documentation is styled typographically to help you interpret the information it contains. For example, keyboard keys are styled like this: shift key. Buttons that display on the screen are styled like this: Next button. The following table identifies and explains the text styles used in your notebook documentation. Style keys Explanation Identifies a key, such as the enter key, on the notebook keyboard or on an optional external keyboard. A plus sign (+) between 2 or more keys indicates that they are a key combination. To use most key combinations: I Briefly press the first key, then briefly press each succeeding key. or I Press and hold the first key, press and hold each succeeding key, then release all the keys simultaneously. Unless you are instructed to do so, do not press the keys in a key combination simultaneously. commands Identifies characters you are asked to type. For example, to visit the Compaq Web site, you would type http://www.compaq.com into the address field on your Web browser. Identifies words that appear on the screen. For example, in a procedure for displaying an icon on the taskbar, you might be asked to select a Show Icon On The Taskbar check box. Initial Capital Letters iv Getting Started Using This Guide Paths Following a Path Many instructions in documentation direct you to locations within the operating system, an application, or a utility where you can select settings. The greater than symbol (>) is used to direct you from destination to destination along the path to the settings. As you follow paths, do nothing at each destination along the way except select the next destination. The paths in your notebook documentation: I Explain whether to look for an icon, a tab, or a button on the screen. Tabs are displayed along the top edge of individual windows. Are based on the notebook pointing device functions set at the factory: I To select, press the left TouchPad button 1 once. To double-click, press the left TouchPad button twice. To right-click, press the right TouchPad button 2 once. Most paths to Windows destinations begin with "Start >." To select Start (and display the Windows Start menu), select the Start button in the lower left corner of your screen or press either of the Microsoft logo keys 3 on the keyboard. Identifying TouchPad buttons and the Microsoft logo keys Getting Started v Using This Guide Choosing a Path Your notebook documentation provides paths for 3 operating systems. I Follow the Windows 2000 Professional paths if: The notebook is running Windows 2000 Professional. or The notebook is running Windows XP Home or Windows XP Professional in Classic view. I Follow the Windows XP Home or Windows XP Professional paths if the notebook is running Windows XP Home or Windows XP Professional in Category view. As installed, Windows XP Home and Windows XP Professional run in Category view. To compare Category view with Classic view or to select either view: 1. Right-click the Start button > Properties > Start Menu tab. 2. Select the Classic or Category radio button. (The views are displayed in the illustration on the Start Menu tab.) 3. Follow the instructions on the screen. vi Getting Started Contents Using This Guide 1 Setting Up the Notebook Setting Up the Hardware . . . . . . . . . . . . . . . . . . . . . . . . . Installing the Battery Pack. . . . . . . . . . . . . . . . . . . . . Connecting the Notebook to External Power . . . . . . Opening the Notebook. . . . . . . . . . . . . . . . . . . . . . . . Turning On the Notebook . . . . . . . . . . . . . . . . . . . . . Setting Up the Software . . . . . . . . . . . . . . . . . . . . . . . . . . Turning Off the Notebook . . . . . . . . . . . . . . . . . . . . . . . . Using the Notebook Safely . . . . . . . . . . . . . . . . . . . . . . . 1­1 1­2 1­3 1­4 1­5 1­6 1­7 1­8 2 Beginning to Use the Notebook Selecting Regional Settings . . . . . . . . . . . . . . . . . . . . . . . Selecting Screen Settings . . . . . . . . . . . . . . . . . . . . . . . . . Protecting the Notebook Against Viruses . . . . . . . . . . . . Installing Optional Software . . . . . . . . . . . . . . . . . . . . . . Accessing Notebook Documentation. . . . . . . . . . . . . . . . Opening the Documentation Library CD . . . . . . . . . Using the Documentation Library CD . . . . . . . . . . . . . . . Selecting a Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . Finding a Topic Within a Guide . . . . . . . . . . . . . . . . 2­1 2­1 2­2 2­3 2­5 2­6 2­7 2­7 2­8 Getting Started vii Contents 3 Troubleshooting Quick Solutions Checklist . . . . . . . . . . . . . . . . . . . . . . . . Is the Notebook Receiving Power? . . . . . . . . . . . . . . Is the Notebook Turned On? . . . . . . . . . . . . . . . . . . . Is the Notebook in Standby or Hibernation? . . . . . . . Is the Notebook Overheated? . . . . . . . . . . . . . . . . . . Is the System Unresponsive?. . . . . . . . . . . . . . . . . . . Is an External Device Not Working?. . . . . . . . . . . . . Are You Using All Available Documentation?. . . . . Is Software Functioning Abnormally? . . . . . . . . . . . Contacting Compaq . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Preparing to Call Technical Support . . . . . . . . . . . . . Taking the Notebook to a Service Provider. . . . . . . . 3­2 3­2 3­3 3­3 3­4 3­4 3­5 3­5 3­6 3­7 3­7 3­8 4 Identifying External Hardware Display Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4­1 Pointing Device Components. . . . . . . . . . . . . . . . . . . . . . 4­2 TouchPad Models . . . . . . . . . . . . . . . . . . . . . . . . . . . 4­2 Dual Device Models . . . . . . . . . . . . . . . . . . . . . . . . . 4­3 Top Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4­4 Power Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4­4 Keyboard and Drive Lights . . . . . . . . . . . . . . . . . . . . 4­5 Power and Volume Controls . . . . . . . . . . . . . . . . . . . 4­6 Easy Access Buttons and Keyboard Keys. . . . . . . . . 4­7 Function and Keypad Keys . . . . . . . . . . . . . . . . . . . . 4­8 Front Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . 4­9 Rear Panel Components . . . . . . . . . . . . . . . . . . . . . . . . . 4­10 Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4­10 Vents and Jacks . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4­11 Left Side Components . . . . . . . . . . . . . . . . . . . . . . . . . . 4­12 Right Side Components . . . . . . . . . . . . . . . . . . . . . . . . . 4­13 viii Getting Started Contents Underside Components . . . . . . . . . . . . . . . . . . . . . . . . . Memory and Mini PCI Compartments . . . . . . . . . . Docking Components . . . . . . . . . . . . . . . . . . . . . . . Labels. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Additional Standard Components . . . . . . . . . . . . . . . . . Documentation and Restore CDs . . . . . . . . . . . . . . Cord and Cables. . . . . . . . . . . . . . . . . . . . . . . . . . . . Adapters and Accessories . . . . . . . . . . . . . . . . . . . . 4­14 4­14 4­15 4­16 4­17 4­17 4­18 4­19 Index Getting Started ix 1 Setting Up the Notebook Setting Up the Hardware To set up the notebook for the first time, you will need the notebook, the AC Adapter 1, the power cord 2, and the battery pack 3. During the hardware setup, you will: install the battery pack, connect the computer to external power, open the display, and turn on the notebook. Identifying the AC Adapter, the power cord, and the battery pack (AC Adapters and power cords vary by region.) Getting Started 1­1 Setting Up the Notebook Installing the Battery Pack To install the battery pack: 1. Place the notebook upside down on a flat surface, preferably on top of a clean cloth. 2. Slide the battery pack 1 into the battery compartment until it clicks into place. The battery will install only one way. Installing the battery pack 1­2 Getting Started Setting Up the Notebook Connecting the Notebook to External Power Ä CAUTION: To prevent file corruption and to be sure that the correct drivers load, do not turn on the notebook for the first time while it is docked in an optional port replicator. To connect the notebook to external power: 1. Place the notebook on a flat surface near an electrical outlet. 2. Plug the AC Adapter cable into the DC power connector 1. 3. Plug the power cord into the AC Adapter 2 and into an electrical outlet 3. When the notebook receives AC power, the AC Adapter light 4 turns on. Connecting the notebook to external power (AC Adapters, power cords, and electrical outlets vary by region.) Getting Started 1­3 Setting Up the Notebook Opening the Notebook To open the notebook, briefly press the display release latch 1 as you raise the display 2. Opening the notebook 1­4 Getting Started Setting Up the Notebook Turning On the Notebook To turn on the notebook, briefly press the power button 1. When the notebook is on, the power/standby light 2 turns on, and you are prompted to begin software setup. If the notebook does not turn on, refer in this guide to Chapter 3. Turning on the notebook Getting Started 1­5 Setting Up the Notebook Setting Up the Software A prompt to set up the software is displayed on the screen when the notebook is turned on for the first time. Before responding to the prompt and proceeding through the online instructions, read the following caution and other installation information. ÄI I I CAUTION: To prevent file corruption and be sure that the correct device drivers install, during software setup: Do not unplug the notebook from the electrical outlet. I Do not shut down the notebook. I Do not remove or insert a drive. Once you begin the software setup, you must complete the entire process without interruption. Setup time varies. If you are prompted to select a language, choose carefully. The languages that you do not choose are deleted from the system and cannot be restored during the installation. When you are prompted to accept the End User License Agreement, you must choose Accept to continue the software setup. I 1­6 Getting Started Setting Up the Notebook Turning Off the Notebook Whenever possible, shut down the notebook by following the Windows shut down procedure provided below for your operating system. For information about using these procedures, see the section to "Paths" in the introduction "Using This Guide." To shut down the notebook using a Windows shutdown procedure: I In Windows 2000 Professional: 1. Select Start > Shut Down. 2. Select and hold the down arrow beside the What Do You Want the Computer To Do drop-down list until Shut Down is displayed. 3. Select the OK button. I In Windows XP Home or Windows XP Professional, select ...