hp psc 1310 series all-in-one user guide hp psc 1310 series all-in-one © Copyright 2004 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. The Hewlett-Packard Company shall not be liable for incidental or consequential damages in connection with, or arising out of the furnishing, performance, or use of this document and the program material which it describes. Note: Regulatory information can be found in this User Guide. safety information Warning! To prevent fire or shock hazard, do not expose this product to rain or any type of moisture. Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock. Adobe and the Acrobat logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Portions Copyright © 1989-2003 Palomar Software Inc. The HP PSC 1310 Series includes printer driver technology licensed from Palomar Software, Inc. www.palomar.com Copyright © 1999-2003 Apple Computer, Inc. Apple, the Apple logo, Mac, Mac logo, Macintosh, and Mac OS are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Publication number: Q5763-90152 First edition: February 2004 Windows®, Windows NT®, Windows ME®, Windows XP®, and Windows 2000® are U.S.-registered trademarks of Microsoft Corporation. Intel® and Pentium® are registered trademarks of Intel Corporation. Warning! Potential shock hazard 1 2 Read and understand all instructions in the Setup Poster. Use only a grounded electrical outlet when connecting the device to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician. Observe all warnings and instructions marked on the product. Unplug this product from wall outlets before cleaning. Do not install or use this product near water or when you are wet. Install the product securely on a stable surface. Install the product in a protected location where no one can step on or trip over the line cord, and where the line cord will not be damaged. If the product does not operate normally, see the online Troubleshooting help. No operator-serviceable parts inside. Refer servicing to qualified service personnel. It is not lawful in many places to make copies of the following items. When in doubt, check with a legal representative first. · Governmental paper or documents: - Passports - Immigration papers - Selective service papers - Identification badges, cards, or insignias · Governmental stamps: - Postage stamps - Food stamps · Checks or drafts drawn on Governmental agencies · Paper currency, traveler's checks, or money orders · Certificates of deposit · Copyrighted works 3 4 5 6 7 8 9 10 Use in a well-ventilated area. contents 1 quick start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 front panel overview . . . . . . . . . PictBridge camera port overview front panel status lights . . . . . . . use your hp psc with a computer .... .... .... .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 3 3 6 2 load originals and load paper . . . . . . . . . . . . . . . . . . . . . . . . . . 11 load originals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 load an original photo on the glass . . . . . . . . . . . . . . . . . . . . . . . . . 12 load letter or A4 paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 load envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 load postcards, Hagaki cards, or 4 by 6 inch (10 by 15 cm) photo paper 14 recommended papers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 load other types of paper in the paper tray . . . . . . . . . . . . . . . . . . . . 15 set the paper type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 avoid jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 3 print from a camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 connect a camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 print photos from your camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 4 use the copy features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 make copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 perform special copy jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 stop copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 5 use the scan features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 scan an original . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 stop scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 6 order supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 order media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 order print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 order other supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 7 maintain your hp psc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 clean the glass . . . . . . . . . clean the lid backing . . . . . clean the exterior . . . . . . . . work with print cartridges . . self-maintenance sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 27 28 28 36 8 get hp psc 1310 series support . . . . . . . . . . . . . . . . . . . . . . . . . 37 get support and other information from the Internet . . . . . . . . . . . . . . 37 hp customer support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 v contents prepare your hp psc for shipment . . . . . . . . . . . . . . . . . . . . . . . . . . .41 hp distribution center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 9 warranty information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 duration of limited warranty . . . . . . . . . . . . . . . . warranty service . . . . . . . . . . . . . . . . . . . . . . . . warranty upgrades . . . . . . . . . . . . . . . . . . . . . . returning your hp psc for service . . . . . . . . . . . . . hewlett-packard limited global warranty statement . paper specifications. . . . . . . . . . . . . . . . . . physical specifications . . . . . . . . . . . . . . . . power specifications . . . . . . . . . . . . . . . . . environmental specifications . . . . . . . . . . . . environmental product stewardship program . regulatory notices . . . . . . . . . . . . . . . . . . . declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. .. .. .. .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 .45 .45 .46 .46 .49 .50 .50 .50 .50 .51 .54 10 technical information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 11 hp instant share setup and use . . . . . . . . . . . . . . . . . . . . . . . . . . 55 use hp instant share in five easy steps (Windows) . . . . . . . . . . . . . . . .55 send a photo or image using your hp psc (Macintosh) . . . . . . . . . . . . . 57 why should I register with hp instant share (Windows)? . . . . . . . . . . . .58 12 troubleshooting information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 installation troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 operational troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 vi hp psc 1310 series get help This User Guide contains information on using your HP psc and provides additional troubleshooting assistance for the installation process. The User Guide also contains information on how to order supplies and accessories, technical specifications, support, and warranty information. The table below lists additional sources of information for your HP psc. help Setup Guide description The Setup Poster provides instructions for setting up and configuring your HP psc. Make sure you use the correct setup information for your operating system (Windows or Macintosh). HP Image Zone Help The HP Image Zone Help provides detailed information on using the software for your HP psc. For Windows users: Go to the HP Director, and click Help. For Macintosh users: Go to the HP Director, and click Help, then click hp image zone help. User Guide The User Guide you have in your hands contains information on using your HP psc and provides additional troubleshooting assistance for the installation process. The User Guide also contains information on how to order supplies and accessories, technical specifications, support, and warranty information. To access troubleshooting information: For Windows users: In the HP Director, click Help. Open the Troubleshooting book in the HP Image Zone Help, then follow the links to general troubleshooting as well as links to Troubleshooting help that is specific to your HP psc. Troubleshooting is also available from the Help button that appears on some error messages. For Macintosh users: Open the Apple Help Viewer, click hp image zone help, then click hp psc 1310 series. There is also a Troubleshooting chapter available in this User Guide. If you have Internet access, you can get more information from the HP website at: www.hp.com/support The website also provides answers to frequently asked questions. Readme file After you install your software, you can access the Readme file (if any) from either the HP PSC 1310 Series CD-ROM or the HP PSC 1310 Series program folder. A Readme file contains late-breaking information that does not appear in the User Guide or the online help. Troubleshooting help Internet help and technical support vii help Dialog-box help (Windows only) description For Windows: Use one of the following ways to find information on a specific feature: · Right-click on the feature · · Select the feature and press F1 Select the ? in the upper-right corner then click on the feature viii hp psc 1310 series 1 quick start quick start Your HP psc can be used for making copies and printing photos from a PictBridge-compliant camera without turning on your computer. You can do more with your HP psc by using the HP Director software that you installed on your computer during the initial setup. The HP Director includes troubleshooting tips, product-specific help, and enhanced copy, scan, and photo functionality. For more information on the use of the HP Director, see use your hp psc with a computer on page 6. This section contains the following topics: · · · · front panel overview on page 1 PictBridge camera port overview on page 3 front panel status lights on page 3 use your hp psc with a computer on page 6 front panel overview Use the graphic and table below to become familiar with the front panel features of your HP psc. Note: The front panel cover must be attached to the HP psc by removing the adhesive backing and placing the cover in the appropriate location. The HP psc will not operate unless the front panel cover is attached properly. If your HP psc is not operating properly, refer to the setup instructions for information about attaching the front panel cover. 1 chapter 1 quick start 1 3 4 5 6 7 8 9 10 2 feature 1 purpose On/Resume: turns the HP psc on and off. Also, resumes a copy or print job after a jam or other error. If the HP psc is in an error state, you can turn it off by pressing On/Resume for 3 seconds. Warning! ...