User manual HP PSC 1315V

hp psc 1310 series all-in-one user guide hp psc 1310 series all-in-one © Copyright 2004 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under the copyright laws. notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. The Hewlett-Packard Company shall not be liable for incidental or consequential damages in connection with, or arising out of the furnishing, performance, or use of this document and the program material which it describes. Note: Regulatory information can be found in this User Guide. safety information Warning! To prevent fire or shock hazard, do not expose this product to rain or any type of moisture. Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock. Adobe and the Acrobat logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Portions Copyright © 1989-2003 Palomar Software Inc. The HP PSC 1310 Series includes printer driver technology licensed from Palomar Software, Inc. www.palomar.com Copyright © 1999-2003 Apple Computer, Inc. Apple, the Apple logo, Mac, Mac logo, Macintosh, and Mac OS are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Publication number: Q5763-90152 First edition: February 2004 Windows®, Windows NT®, Windows ME®, Windows XP®, and Windows 2000® are U.S.-registered trademarks of Microsoft Corporation. Intel® and Pentium® are registered trademarks of Intel Corporation. Warning! Potential shock hazard 1 2 Read and understand all instructions in the Setup Poster. Use only a grounded electrical outlet when connecting the device to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician. Observe all warnings and instructions marked on the product. Unplug this product from wall outlets before cleaning. Do not install or use this product near water or when you are wet. Install the product securely on a stable surface. Install the product in a protected location where no one can step on or trip over the line cord, and where the line cord will not be damaged. If the product does not operate normally, see the online Troubleshooting help. No operator-serviceable parts inside. Refer servicing to qualified service personnel. It is not lawful in many places to make copies of the following items. When in doubt, check with a legal representative first. · Governmental paper or documents: - Passports - Immigration papers - Selective service papers - Identification badges, cards, or insignias · Governmental stamps: - Postage stamps - Food stamps · Checks or drafts drawn on Governmental agencies · Paper currency, traveler's checks, or money orders · Certificates of deposit · Copyrighted works 3 4 5 6 7 8 9 10 Use in a well-ventilated area. contents 1 quick start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 front panel overview . . . . . . . . . PictBridge camera port overview front panel status lights . . . . . . . use your hp psc with a computer .... .... .... .... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 3 3 6 2 load originals and load paper . . . . . . . . . . . . . . . . . . . . . . . . . . 11 load originals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 load an original photo on the glass . . . . . . . . . . . . . . . . . . . . . . . . . 12 load letter or A4 paper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 load envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14 load postcards, Hagaki cards, or 4 by 6 inch (10 by 15 cm) photo paper 14 recommended papers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 load other types of paper in the paper tray . . . . . . . . . . . . . . . . . . . . 15 set the paper type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 avoid jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 3 print from a camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 connect a camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 print photos from your camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 4 use the copy features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 make copies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19 perform special copy jobs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 stop copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 5 use the scan features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 scan an original . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 stop scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 6 order supplies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 order media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 order print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 order other supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 7 maintain your hp psc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 clean the glass . . . . . . . . . clean the lid backing . . . . . clean the exterior . . . . . . . . work with print cartridges . . self-maintenance sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 27 28 28 36 8 get hp psc 1310 series support . . . . . . . . . . . . . . . . . . . . . . . . . 37 get support and other information from the Internet . . . . . . . . . . . . . . 37 hp customer support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 v contents prepare your hp psc for shipment . . . . . . . . . . . . . . . . . . . . . . . . . . .41 hp distribution center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 9 warranty information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 duration of limited warranty . . . . . . . . . . . . . . . . warranty service . . . . . . . . . . . . . . . . . . . . . . . . warranty upgrades . . . . . . . . . . . . . . . . . . . . . . returning your hp psc for service . . . . . . . . . . . . . hewlett-packard limited global warranty statement . paper specifications. . . . . . . . . . . . . . . . . . physical specifications . . . . . . . . . . . . . . . . power specifications . . . . . . . . . . . . . . . . . environmental specifications . . . . . . . . . . . . environmental product stewardship program . regulatory notices . . . . . . . . . . . . . . . . . . . declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .. .. .. .. .. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 .45 .45 .46 .46 .49 .50 .50 .50 .50 .51 .54 10 technical information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49 11 hp instant share setup and use . . . . . . . . . . . . . . . . . . . . . . . . . . 55 use hp instant share in five easy steps (Windows) . . . . . . . . . . . . . . . .55 send a photo or image using your hp psc (Macintosh) . . . . . . . . . . . . . 57 why should I register with hp instant share (Windows)? . . . . . . . . . . . .58 12 troubleshooting information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 installation troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 operational troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67 vi hp psc 1310 series get help This User Guide contains information on using your HP psc and provides additional troubleshooting assistance for the installation process. The User Guide also contains information on how to order supplies and accessories, technical specifications, support, and warranty information. The table below lists additional sources of information for your HP psc. help Setup Guide description The Setup Poster provides instructions for setting up and configuring your HP psc. Make sure you use the correct setup information for your operating system (Windows or Macintosh). HP Image Zone Help The HP Image Zone Help provides detailed information on using the software for your HP psc. For Windows users: Go to the HP Director, and click Help. For Macintosh users: Go to the HP Director, and click Help, then click hp image zone help. User Guide The User Guide you have in your hands contains information on using your HP psc and provides additional troubleshooting assistance for the installation process. The User Guide also contains information on how to order supplies and accessories, technical specifications, support, and warranty information. To access troubleshooting information: For Windows users: In the HP Director, click Help. Open the Troubleshooting book in the HP Image Zone Help, then follow the links to general troubleshooting as well as links to Troubleshooting help that is specific to your HP psc. Troubleshooting is also available from the Help button that appears on some error messages. For Macintosh users: Open the Apple Help Viewer, click hp image zone help, then click hp psc 1310 series. There is also a Troubleshooting chapter available in this User Guide. If you have Internet access, you can get more information from the HP website at: www.hp.com/support The website also provides answers to frequently asked questions. Readme file After you install your software, you can access the Readme file (if any) from either the HP PSC 1310 Series CD-ROM or the HP PSC 1310 Series program folder. A Readme file contains late-breaking information that does not appear in the User Guide or the online help. Troubleshooting help Internet help and technical support vii help Dialog-box help (Windows only) description For Windows: Use one of the following ways to find information on a specific feature: · Right-click on the feature · · Select the feature and press F1 Select the ? in the upper-right corner then click on the feature viii hp psc 1310 series 1 quick start quick start Your HP psc can be used for making copies and printing photos from a PictBridge-compliant camera without turning on your computer. You can do more with your HP psc by using the HP Director software that you installed on your computer during the initial setup. The HP Director includes troubleshooting tips, product-specific help, and enhanced copy, scan, and photo functionality. For more information on the use of the HP Director, see use your hp psc with a computer on page 6. This section contains the following topics: · · · · front panel overview on page 1 PictBridge camera port overview on page 3 front panel status lights on page 3 use your hp psc with a computer on page 6 front panel overview Use the graphic and table below to become familiar with the front panel features of your HP psc. Note: The front panel cover must be attached to the HP psc by removing the adhesive backing and placing the cover in the appropriate location. The HP psc will not operate unless the front panel cover is attached properly. If your HP psc is not operating properly, refer to the setup instructions for information about attaching the front panel cover. 1 chapter 1 quick start 1 3 4 5 6 7 8 9 10 2 feature 1 purpose On/Resume: turns the HP psc on and off. Also, resumes a copy or print job after a jam or other error. If the HP psc is in an error state, you can turn it off by pressing On/Resume for 3 seconds. Warning! When the HP psc is off, a minimal amount of power is still supplied to the device. Unplug the power cord to completely disconnect the power supply to the HP psc. 2 3 Check Paper: lights up to indicate the need to load paper or remove a paper jam. Check Print Cartridge: lights up to indicate the need to reinsert or replace the print cartridge or close the print carriage access door. Cancel: stops a job or exits button settings. Copies (1-9): changes the number of copies for a copy job. Size: changes the copy image size to either 100% or Fit to Page. Paper Type: changes the paper type to Plain or Photo. Start Copy, Black: starts a black-and-white copy. Start Copy, Color: starts a color copy. Scan: starts a scan of an original from the glass. 4 5 6 7 8 9 10 2 hp psc 1310 series quick start PictBridge camera port overview quick start Your HP PSC supports the PictBridge standard. The PictBridge port allows you to connect any PictBridge-compliant camera to the HP PSC with a USB cable and print your photos without using the computer. Note: Do not use this port to connect your HP PSC to your computer. Also, do not connect any other USB device, such as a mouse, keyboard, or photo card reader to this port. For more information on printing from your PictBridge camera, see print from a camera on page 17. front panel status lights Status lights on the front panel provide information about tasks that your HP psc is currently performing or about maintenance tasks that you need to perform on the device. For example, you can tell if the device is on or off, if it is processing a black-and-white or color copy, if it is out of paper, or if there is a paper jam. All status lights on the front panel are reset to the default display after two minutes unless there is an error. Review the graphic and the table on the next page to become familiar with the front-panel status lights that provide information about tasks that your HP PSC is currently performing. black copy area color copy area on light (green) Light is off. black copy color copy explanation area area (backlight) (backlight) Light is off. Light is off. what to do? Your HP PSC is turned off. Press the On/Resume button to turn your HP PSC on. Your HP PSC is turned on and is ready for use. Begin a scan, copy, or print job from the front panel or from the software. Light is on. Light is on. Light is on. user guide 3 chapter 1 quick start on light (green) Light is blinking. Light is blinking. Light is blinking. black copy color copy explanation area area (backlight) (backlight) Light is on. Light is on. what to do? Your HP PSC is processing Wait for your HP PSC to finish processing the job. a print, scan, or maintenance job. Your HP PSC is processing Wait for your HP PSC to a black-and-white copy finish processing the job. job. Your HP PSC is processing Wait for your HP PSC to a color copy job. finish processing the job. Light is blinking. Light is on. Light is on. Light is blinking. Light is on Light is on Your HP PSC is busy doing Wait for the current job Blinks faster to be completed before for 3 seconds or blinking. or blinking. another task. starting another job. and then stays illuminated. In addition to providing information about current tasks, the lights on the front panel can also indicate error conditions. Review the graphic and the table below to become familiar with the front-panel status lights that provide information about error conditions that your HP PSC is currently experiencing. On/Resume Check Print Cartridge Check Paper Cancel If the On light, Check Print Cartridge light, Check Paper light, and Start Copy, Black and Start Copy, Color lights are all flashing, do the following: 1 2 Verify that the front-panel overlay is attached to the HP PSC. Turn your HP PSC off and on by disconnecting the power cord and reconnecting. on light (green) check paper light check print explanation cartridge light what to do? Light is off. Light is off. The HP psc is trying to Rapid scan and there is a blinking for communication problem. 20 seconds. Verify that your computer is on and is connected to the HP psc. Verify that the HP psc software is installed. 4 hp psc 1310 series quick start on light (green) Light is on. check paper light Light is blinking. check print explanation cartridge light what to do? quick start Light is off. The paper tray is empty, · Load paper, or remove the paper jam. the HP psc has a paper jam, or the paper size · Change paper in paper setting and paper in paper tray to correct size. tray are not the same. · Change paper size on the computer software. Then press On/ Resume to continue. Light is on. Light is off. Light is blinking. · Print cartridge access door might be open. · Print cartridges might be missing or not installed properly. · Tape might not have been removed from the print cartridges. · There might be a problem with the print cartridge. 1 Remove the print cartridges and make sure the tape has been removed. Re-insert the print cartridges and make sure they are properly seated. 2 3 Close the access door. If the light continues to blink, one of the print cartridges is defective. Do the following: 1 Remove the black (or photo) print cartridge. 2 Close the access door. If the light blinks, the tri-color print cartridge is defective and must be replaced. If the light does not blink, the black (or photo cartridge) is defective. For more information on this condition, click the HP psc status icon in the system tray on your computer (Windows only). Light is on. Light is blinking. Light is blinking. The print carriage is stalled. Open the print carriage access door and make sure the carriage is not obstructed. user guide 5 chapter 1 quick start on light (green) Light is blinking. check paper light Light is blinking. check print explanation cartridge light Light is blinking. what to do? 1 An error caused the HP psc to stop functioning. 2 3 Turn the HP psc off and then on. Restart your computer. If the problem is not corrected, unplug the HP psc and plug it in again. If the problem persists, contact HP. use your hp psc with a computer If you installed the HP psc software on your computer according to the Setup Poster, you can access all the features of the HP psc using the HP Director. This section contains the following topics: · · open the hp director for Windows users on page 6 open the hp director for Macintosh users on page 8 open the hp director for Windows users 1 Do one of the following to open the HP Director: ­ Double-click the HP Director icon on the desktop. ­ In the Windows taskbar, click Start, point to Programs or All Programs (XP), point to HP, then select HP Director. In the Select Device box, click to see a list of installed HP devices supported by this software. Select HP PSC 1310 Series. Note: The HP Director graphic below might appear differently on your computer. The HP Director is customized based on the HP device that is selected. If your device is not equipped with a particular feature (such as fax capability), then the icon for that feature will not display in the HP Director on your computer. Some HP devices might show additional buttons that are not shown below. Tip: If the HP Director on your computer does not contain any icons, an error might have occurred during the software installation. To correct this, use the Control Panel in Windows to completely uninstall the HP Director software, and then reinstall the HP Director. 2 3 6 hp psc 1310 series quick start 1 2 3 4 quick start 12 5 6 7 8 9 10 11 feature purpose 1 2 3 Status: select this feature to display the current status of your HP psc. Settings: select this feature to view or change various settings for your HP psc, such as print, scan, or copy. Help: select this feature to access the HP Image Zone Help, which provides software help, a product tour, troubleshooting information for your HP psc, and HP psc product-specific help. Select Device: use this feature to select the device you want to use from the list of installed HP devices. Scan Picture: use this feature to scan an image and display it in the HP Image Zone. Scan Document: use this feature to scan text and display it in the selected text editing software program. Make Copies: use this feature to display the Copy dialog box where you can select the copy quality, number of copies, color, size, and then start a copy. HP Image Zone: use this feature to display the HP Image Zone, where you can view and edit images, print photos in multiple sizes, make and print a photo album, share images through e-mail or a website, or make a multimedia CD. Creative Ideas: use this feature to learn about creative ways to use your HP psc. HP Shopping: use this feature to shop for HP products. Software Update: use this feature to check for software updates for your HP psc. Click this arrow to display tool tips that explain each of the HP Director options. 4 5 6 7 8 9 10 11 12 user guide 7 chapter 1 open the hp director for Macintosh users quick start Use one of the following methods to launch or access the HP Director, depending on which Macintosh OS you are using. open the hp director (all-in-one) using Macintosh OS X If you are using Macintosh OS X, the HP Director (All-in-One) is launched automatically during the HP Image Zone software installation, and causes the HP Director (All-in-One) icon to be created in the Dock for your device. Access the device capabilities via the HP Director menu that is associated with the HP Director (All-in-One) icon. Tip: If you do not want the HP Director to launch automatically each time you start your Macintosh, you can change this setting in the HP Director Settings menu. To display the HP Director menu: ! In the Dock, click the HP Director (All-in-One) icon for your device. The HP Director menu appears as shown below. Refer to the legend for a brief description of the HP Director features. Note: If you install more than one HP device, an HP Director icon for each device is appears in the Dock. For example, if you have an HP scanner and an HP psc installed, two HP Director icons are present in the Dock, one for the scanner, and one for the HP psc. However, if you installed two of the same kind of device (for example, two HP psc devices) only one HP Director icon is displayed in the Dock to represent all devices of that kind. 1 2 3 4 5 6 7 8 feature purpose 1 2 3 Scan Picture: use this feature to scan an image and display it in the HP Gallery. Scan document: use this feature to scan text and display it in the selected destination text editing software program. Make Copies: use this feature to make a copy in black and white or color. hp psc 1310 series 8 quick start feature purpose quick start 4 5 6 7 8 HP Gallery: use this feature to display the HP Gallery to view and edit images. More Applications: use this feature to select other applications on your computer. HP on the Web: use this feature to select an HP website. HP Help: use this feature to select a source for help with your HP psc. Settings: use this feature to change device settings. open the hp director using Macintosh OS 9 In Macintosh OS 9, the HP Director is launched automatically during the HP Image Zone software installation, and the HP Director appears as an alias on the desktop. Use one of the following methods to launch the HP Director. ! ! Double-click the HP Director alias on the desktop. Double-click HP Director in the Applications:Hewlett-Packard:HP Image Zone Software:HP Director folder. The HP Director displays only the icons that pertain to the selected device. For more information, see the onscreen hp image zone help that came with your software. The following figure shows some of the features available through the HP Director for Macintosh OS 9. Consult the legend for a brief explanation of specific features. Note: The HP Director graphic below might appear differently on your computer. The HP Director is customized based on the HP device that is selected. If your device is not equipped with a particular feature (such as fax capability), then the icon for that feature will not display in the HP Director on your computer. Some HP devices might show additional buttons that are not shown below. 1 2 3 4 5 6 feature 1 purpose Scan Picture: use this feature to scan an image and display it in the HP Gallery. 9 user guide chapter 1 feature quick start 2 3 4 5 6 purpose Select Device: use this pull-down list to select the HP device you want to use. Scan document: use this feature to scan text and display it in the selected destination text editing software program. Make Copies: use this feature to make a copy in black and white or color. HP Gallery: use this feature to display the HP Gallery to view and edit images. Settings: use this pull-down list to provide access to device settings. 10 hp psc 1310 series 2 load originals and load paper You can copy and scan originals loaded on the glass. You can also print and copy onto a variety of paper types and paper sizes. It is important that you choose the right paper and make sure that it is loaded correctly and not damaged. This section contains the following topics: · · · · · · · · · load originals on page 11 load an original photo on the glass on page 12 load letter or A4 paper on page 12 load envelopes on page 14 load postcards, Hagaki cards, or 4 by 6 inch (10 by 15 cm) photo paper on page 14 recommended papers on page 15 load other types of paper in the paper tray on page 15 set the paper type on page 15 avoid jams on page 16 load originals & paper load originals Review the procedure below for loading originals on the glass of your HP psc. Note: Some copy options, such as Fit to Page, will not work correctly if the glass and lid backing are not clean. For more information, see clean the glass and clean the lid backing on page 31. 1 To load an original, lift the lid and place the original face down on the left front corner of the glass with the sides of the original touching the left and bottom edges. lid Top edge of original 2 Close the lid. For information on making a copy, see make copies on page 19. For more information on scanning a document, see scan an original on page 23. 11 chapter 2 load an original photo on the glass You can make a copy of an original photo from the glass of your HP psc. It is important that you load the original photo on the glass properly to get the best possible copy. 1 Load your original photo face down on the left front corner of the glass. Position the photo on the glass so the long edge of the photo is along the front edge of the glass. load originals & paper 2 Close the lid. For more information on special copy jobs, or making borderless copies of photos, see perform special copy jobs on page 20. load letter or A4 paper The following describes the basic procedure for loading letter or A4 paper into the HP psc. For best results, adjust the paper settings each time you change paper types or paper sizes. For more information, see set the paper type on page 15, and avoid jams on page 16. Note: There are specific considerations for loading certain types of paper, postcards, and envelopes. After you review the procedure for loading letter and A4 paper, see load envelopes on page 14, and load postcards, Hagaki cards, or 4 by 6 inch (10 by 15 cm) photo paper on page 14, and load other types of paper in the paper tray on page 15. 1 2 Lower the paper tray, and if necessary, slide the paper-width guide to the outermost position. Fold out the paper-tray extender to catch paper as it exits the device. Tip: For best results when loading legal-size paper, fold in the paper-tray extender before loading the paper to avoid a paper jam. 12 hp psc 1310 series load originals and load paper 3 Tap the stack on a flat surface to align the edges of the paper, and then check the paper for the following: ­ Make sure it is free of rips, dust, wrinkles, and curled or bent edges. ­ Make sure all the paper in the stack is the same size and type. Insert paper into the paper tray with the print side down until it stops. To avoid bending the paper, make sure you do not push the paper in too far, or push too hard. If you are using letterhead, insert the top of the page first. Do not use too much paper. Check that the stack of paper contains several sheets but is no higher than the top of the paper-width guide. Note: Forcing the paper too far into the HP psc might cause multiple sheets of paper to be fed through the print mechanism, or cause a paper jam. load originals & paper 4 5 Slide the paper-width guide in until it stops at the edge of the paper. Make sure that the paper stack lies flat in the paper tray and fits under the tab of the paper-width guide. user guide 13 chapter 2 load envelopes Use the print feature of your word processing software to print to envelopes with your HP PSC. Use envelopes for printing only; copying on to an envelope is not recommended. Do not use shiny or embossed envelopes, or envelopes that have clasps or windows. You can load the paper tray with one or multiple envelopes. Note: Consult the help files in your word processing software for details on how to format text for printing on envelopes. 1 load originals & paper 2 Remove all paper from the paper tray. Slide an envelope into the tray, with the envelope flap up and to the left (print side down), until it stops. Do not force the envelope in too far. 3 Adjust the paper-width guide against the envelope. Be careful not to bend the envelope. Do not overload the paper tray when loading multiple envelopes. Make sure the stack of envelopes is no higher than the top of the paper-width guide. load postcards, Hagaki cards, or 4 by 6 inch (10 by 15 cm) photo paper The following is the procedure for loading postcards, Hagaki cards, or 4 by 6 inch (10 by 15 cm) photo paper. 1 Remove all paper from the paper tray, and then slide a stack of cards into the tray until it stops. Insert the short edge of the card into the HP psc first. Make sure the print side faces down. Note: If you are using photo paper with perforated tabs, load the photo paper so that the tabs face out towards you. 2 Adjust the paper-width guide against the cards until it stops. Make sure the cards fit within the tray. Do not overload it. The stack should be no higher than the top of the paper-width guide. 14 hp psc 1310 series load originals and load paper recommended papers For the best print quality, use HP papers. Paper that is too thin, paper that has a slick texture, or paper that stretches easily can cause paper jams. Paper that has a heavy texture or does not accept ink can cause printed images to smear, bleed, or not be filled in completely. For more information about HP papers, check our website at: www.hp.com/support load other types of paper in the paper tray load originals & paper The following table provides guidelines for loading nonstandard types of paper. For best results, adjust the paper settings each time you change the paper type or paper size. For more information, see set the paper type on page 15. Note: Some paper types might not be available in your country/region. Note: Photo paper might curl when you remove it from the box. If this occurs, curl the paper the opposite way to flatten it before inserting it into the HP psc. paper HP papers tips · HP Premium Paper: locate the gray arrow on the nonprinting side of the paper, and then load paper with the arrow side facing up. · HP Greeting Card Paper, HP Glossy Greeting Card Paper, or HP Textured Greeting Cards: insert a small stack of greeting cards with the print side down, into the paper tray until it stops. Labels (works only with printing) · Always use letter or A4 label sheets designed for use with HP inkjet products (like Avery Inkjet Labels), and make sure that the labels are not over two years old. · Fan the stack of labels to make sure none of the pages are sticking together. · Place a stack of label sheets on top of standard paper in the paper tray, print side down. Do not insert labels one sheet at a time. set the paper type If you want to use a different type of paper, load that paper in the paper tray. You should then change the paper type settings to ensure the best print quality. This setting refers to copy settings only. If you want to set the paper type for printing, set the properties from the Print dialog box in the software program on your computer. The following procedure describes how to change the paper type setting on your HP psc. 1 2 Load paper into the HP psc. Press Paper Type on the front panel to change the setting to Plain or Photo. user guide 15 chapter 2 avoid jams To avoid jams, remove papers from completed print or copy jobs frequently from the paper tray. Excessive amounts of paper from completed print or copy jobs in the paper tray might back up into the HP psc and cause a paper jam. Also, for best results, use recommended papers, and load paper correctly. For more information see, recommended papers on page 15, and load letter or A4 paper on page 12. load originals & paper 16 hp psc 1310 series 3 · · print from a camera This HP psc supports the PictBridge standard, which allows you to connect any PictBridge-compliant camera and print photos without using your computer. Check your camera's user guide to see if it supports PictBridge capability. This section contains the following topics: connect a camera on page 17 print photos from your camera on page 17 connect a camera After you take photos with your PictBridge-compliant camera, you can print them immediately. We recommend you connect your camera's power cable to the camera to conserve battery power. 1 2 Turn on your camera and be sure it is in PictBridge mode. Refer to your camera's user guide. Connect the PictBridge-compliant camera to the front USB port of the HP PSC by using the USB cable that came with your camera. When the camera is connected correctly, the Read Status LED is illuminated. The Read Status LED next to the card slots blinks green when printing from the camera. If the camera is not PictBridge-compliant or is not in PictBridge mode, the Photo Error LED blinks amber. Disconnect the camera, correct the problem on the camera and reconnect. PictBridge port Read Status LED Photo Error LED print photos from your camera After you successfully connect your PictBridge-compliant camera to the HP PSC, you can print your photos. Print functionality is managed by the camera settings, if any. Refer to your camera's user guide for more information. 17 chapter 3 If your camera does not allow you to make settings, your HP PSC uses the following default settings: · · · Paper type is set to photo paper. Use letter or A4,or 4 by 6 inch (10 by 15 cm) tabbed photo paper when printing from the PictBridge port. Paper size is detected by the HP PSC. Number of images printed on each page is 1. Refer to your camera's user guide for more information. PictBridge port 18 hp psc 1310 series 4 · · · use the copy features The HP psc enables you to produce high-quality color and black-and-white copies on plain paper. You can enlarge or reduce the size of an original to fit a specific paper size, including 4 by 6 inch (10 by 15 cm) photo paper. This section contains the following topics: make copies on page 19 perform special copy jobs on page 20 stop copying on page 22 make copies You can make copies by using the front panel of your HP psc or by using the HP Director software on your computer. Copy features are available through either method. However, the software offers additional copy features that are not available from the front panel. All copy settings that you select on the front panel are reset two minutes after the HP psc completes the copy. This section contains the following topics: · · · make a copy on page 19 adjust copy speed or quality on page 20 set the number of copies on page 20 make a copy 1 Load your original face down on the left front corner of the glass. If you are copying a photo, position the photo on the glass so the long edge of the photo is along the front edge of the glass. For more information, see load originals on page 11. Press Start Copy, Black or Start Copy, Color. The HP psc makes an exact copy of your original using Best quality mode. Tip: You can also use the Paper Type and Scan buttons to make Fast draft-quality copies or you can use the Size button to reduce or enlarge an original to fit a specific paper size. For more information on these options, see the following topics: ­ adjust copy speed or quality on page 20 ­ reduce or enlarge an original to fit the paper loaded on page 21 copy 2 19 chapter 4 adjust copy speed or quality The HP psc automatically copies in Best mode. This produces the highest quality copies for all paper. However, you can manually override this setting to copy in Fast mode. This produces copies more quickly and saves ink. The text is of comparable quality to copies produced using Best mode, but the graphics might be of lower quality. to make a copy from the front panel using the fast setting 1 2 Load your original face down on the left front corner of the glass. Press the Paper Type button to select Plain. Note: In order to make a copy using Fast mode, you must select Plain as the Paper Type. If the Paper Type is set to Photo, the HP psc will always copy in Best mode. 3 Press and hold down the Scan button, and then press Start Copy, Black or Start Copy, Color. set the number of copies 1 2 Load your original face down on the left front corner of the glass. Press Copies to increase the number of copies, up to a maximum of 9, and then press Start Copy, Black or Start Copy, Color. perform special copy jobs In addition to standard copying, your HP psc can copy photos and automatically enlarge or reduce your original to fit a specific paper size. This section contains the following topics: · · make a 4 by 6 inch (10 by 15 cm) borderless copy of a photo on page 20 reduce or enlarge an original to fit the paper loaded on page 21 For information on copy options that are available in the HP Director, see the onscreen hp image zone help that came with your software. make a 4 by 6 inch (10 by 15 cm) borderless copy of a photo For the best quality when copying a photo, load photo paper in the paper tray, and then use the Paper Type button to select Photo. You might also want to use the photo print cartridge for superior print quality. With the tri-color and photo print cartridges installed, you have a six-ink system. See use a photo print cartridge on page 36 for more information. 1 Load your original photo face down on the left front corner of the glass. Position the photo on the glass so the long edge of the photo is along the front edge of the glass. copy 20 hp psc 1310 series use the copy features 2 3 Load 4 by 6 inch (10 by 15 cm) tabbed photo paper print side down in the paper tray, with the tab facing out towards you. If your original is not 4 by 6 inches (10 by 15 cm), press the Size button to select Fit to Page. The HP psc will resize the original to 4 by 6 inches (10 by 15 cm) to create a borderless copy. Press the Paper Type button to select Photo. This tells the HP psc that you have photo paper loaded in the paper tray. When printing onto photo paper, the HP psc automatically copies your original in Best quality mode. Press Start Copy, Black or Start Copy, Color. 4 5 reduce or enlarge an original to fit the paper loaded Use Fit to Page when you want to automatically enlarge or reduce your original to fill the printable area of the paper size loaded in the paper tray. For example, you can use Fit to Page to enlarge a small photo to fit within the margins of a full-size page (as shown below), reduce an original to prevent unwanted cropping of text or images around the margins, or reduce or enlarge an original to create a borderless 4 by 6 inch (10 by 15 cm) photo. copy 1 2 Make sure that the glass and lid backing are clean. Load your original face down on the left front corner of the glass. If you are copying a photo, position the photo on the glass so the long edge of the photo is along the front edge of the glass, as shown below. user guide 21 chapter 4 3 4 Press the Size button to select Fit to Page. Press Start Copy, Black or Start Copy, Color. stop copying ! To stop copying, press Cancel on the front panel. The HP psc immediately stops printing and releases the paper. copy 22 hp psc 1310 series 5 use the scan features Scanning is the process of converting pictures and text into an electronic format for your computer. You can scan photos and text documents. Because the scanned image or text is in an electronic format, you can bring it into your word processor or graphics software program and modify it to suit your needs. You can do the following: · Scan photos of your kids and e-mail them to relatives, create a photographic inventory of your house or office, or create an electronic scrapbook. Scan text from an article into your word processor and quote it in a report, saving you a lot of retyping. · To use the scan features, your HP psc and computer must be connected and turned on. The HP psc software must also be installed and running on your computer prior to scanning. To verify that the HP psc software is running on a Windows PC, look for the hp psc 1310 series icon in the system tray at the lower right side of your screen, next to the time. On a Macintosh, the HP psc software is always running. You can start a scan from your computer or from your HP psc. This section explains how to scan from the front panel of the HP psc only. For information about how to scan from the computer, and how to adjust, resize, rotate, crop, and sharpen your scans, see the onscreen hp image zone help that came with your software. Note: Bright direct sunlight on your HP PSC, or halogen desk lamps placed close to your HP PSC, might affect the quality of scanned images. Note: High resolution scanning (600 dpi or higher) requires a large amount of hard disk space. If there is not enough hard disk space available, your system might stall. This section contains the following topics: · · scan an original on page 23 stop scanning on page 24 scan an original 1 2 Load your original face down in the left front corner of the glass. Press Scan. A preview image of the scan appears in the HP Scan window on the computer, where you can edit it. For more information about editing a preview image, see the onscreen hp image zone help that came with your software. scan 23 chapter 5 3 Make any edits to the preview image in the HP Scan window. When you have finished, click Accept. The HP psc sends the scan to the HP Gallery, which automatically opens and displays the image. The HP Gallery has many tools that you can use to edit your scanned image. You can improve the overall image quality by adjusting the brightness, sharpness, color tone, or saturation. You can also crop, straighten, rotate, or resize the image. When the scanned image looks just the way you want it, you can open it in another application, send it via e-mail, save it to a file, or print it. For more information about using the HP Gallery, see the onscreen hp image zone help that came with your software. stop scanning ! To stop scanning, press Cancel on the front panel. scan 24 hp psc 1310 series 6 · · · order supplies order supplies You can order print cartridges, recommended types of HP paper, and HP psc accessories online from the HP website. This section contains the following topics: order media on page 25 order print cartridges on page 25 order other supplies on page 25 order media To order media such as HP Premium Paper, HP Premium Inkjet Transparency Film, HP Iron-On Paper, or HP Greeting Cards, go to: www.hp.com Choose your country/region, and then select Buy or Shopping. order print cartridges The following table lists the print cartridges that are compatible with your HP psc. Use this information to determine which print cartridge to order. print cartridges HP 27 black inkjet print cartridge, 10 ml HP 28 tri-color inkjet print cartridge, 8 ml HP 56 black inkjet print cartridge, 19 ml HP 57 tri-color inkjet print cartridge, 17 ml HP 58 photo inkjet print cartridge, 17 ml hp reorder number C8727AN C8728AN C8756AN C8757AN C8758AN Get more information about print cartridges from the HP website: www.hp.com Choose your country/region, and then select Buy or Shopping. order other supplies To order other supplies such as HP psc software, a copy of the printed User Guide, a Setup Poster, or other customer-replaceable parts, call the appropriate number. · · In the U.S. or Canada, dial 1-800-HP-INVENT (1-800-474-6836). In Europe, dial +49 180 5 290220 (Germany) or +44 870 606 9081 (U.K.). 25 chapter 6 order supplies To order HP psc software in other countries/regions, call the phone number for your countries/regions. The numbers listed below are current as of the publication date of this guide. For a list of current ordering numbers, go to the following website and choose your own country/region or language: www.hp.com/support country/region Asia Pacific Australia New Zealand South Africa U.S. and Canada number for ordering 65 272 5300 61 3 8877 8000 0800 441 147 +27 (0)11 8061030 1-800-HP-INVENT (1-800-474-6836) 26 hp psc 1310 series 7 maintain your hp psc The HP psc requires little maintenance. Sometimes you might want to clean the glass and lid backing to remove surface dust and ensure that your copies and scans remain clear. You might also want to replace, align, or clean your print cartridges from time to time. This section provides instructions for keeping your HP psc in top working condition. Perform these simple maintenance procedures as necessary. This section contains the following topics: · · · · · clean the glass on page 27 clean the lid backing on page 27 clean the exterior on page 28 work with print cartridges on page 28 self-maintenance sounds on page 36 maintain your hp psc clean the glass Dirty glass from fingerprints, smudges, hair, and so on slows down performance and affects the accuracy of features such as Fit to Page. 1 2 Turn off the HP psc, unplug the power cord, and raise the lid. Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner. Caution! Do not use abrasives, acetone, benzene, or carbon tetrachloride on the glass; these can damage it. Do not place or spray liquids directly on the glass. They might seep under it and damage the HP psc. 3 Dry the glass with a chamois or cellulose sponge to prevent spotting. clean the lid backing Minor debris can accumulate on the white document backing located underneath the lid of the HP psc. This can cause problems during scan or copy tasks. 1 2 3 Turn off the HP psc, unplug the power cord, and raise the lid. Clean the white document backing with a soft cloth or sponge slightly moistened with a mild soap and warm water. Wash the backing gently to loosen debris; do not scrub the backing. 27 chapter 7 4 Dry the backing with a chamois or soft cloth. Caution! Do not use paper-based wipes as these might scratch the backing. 5 If this does not clean the backing well enough, repeat the previous steps using isopropyl (rubbing) alcohol, and wipe the backing thoroughly with a damp cloth to remove any residual alcohol. clean the exterior maintain your hp psc Use a soft cloth or slightly moistened sponge to wipe dust, smudges, and stains off the case. The interior of the HP psc does not require cleaning. Keep fluids away from the interior of the HP psc as well as the front panel. work with print cartridges To ensure the best print quality from your HP psc, you will need to perform some simple maintenance procedures. This section contains the following topics: · · · · · · · · check the ink levels on page 28 print a self-test report on page 29 handle print cartridges on page 29 replace the print cartridges on page 30 use a photo print cartridge on page 32 use a print cartridge protector on page 32 align the print cartridges on page 33 clean the print cartridge contacts on page 35 check the ink levels You can easily check the ink supply level to determine how soon you might need to replace a print cartridge. The ink level supply shows an approximation of the amount of ink remaining in the print cartridges. Checking the ink levels can only be done from the HP Director. to check the ink level for Windows users 1 2 From the HP Director, choose Settings, choose Print Settings, and then choose Printer Toolbox. Click the Estimated Ink Levels tab. The estimated ink levels appear for the print cartridges. to check the ink level for Macintosh users 1 2 3 From the HP Director, choose Settings, and then choose Maintain Printer. If the Select Printer dialog box opens, select your HP psc, and then click Utilities. From the list, select Ink Level. The estimated ink levels appear for the print cartridges. 28 hp psc 1310 series maintain your hp psc print a self-test report If you are experiencing problems with printing, print a Self-Test Report before you replace the print cartridges. 1 2 Press and hold down Cancel. Press Start Copy, Color. The HP psc prints a Self-Test Report, which might indicate the source of any problems you might be having. Black bar maintain your hp psc Color bars Black and tri-color cartridges installed Color blocks Tri-color and photo cartridge installed 3 Check the color blocks for streaking or white lines. ­ Missing color blocks might indicate that the tri-color print cartridge is out of ink. You might need to clean or replace your print cartridges. ­ Streaks might indicate clogged nozzles or dirty contacts. You might need to clean the print cartridges. Do not clean with alcohol. For information on replacing ink cartridges, see replace the print cartridges on page 30 and for information on cleaning print cartridges, see clean the print cartridge contacts on page 35. handle print cartridges Before you replace a print cartridge, you should know the part names and how to handle the print cartridge. user guide 29 chapter 7 Copper-colored contacts Plastic tape with pink pull tab (must be removed) Ink nozzles under tape maintain your hp psc Do not touch the copper-colored contacts or the ink nozzles replace the print cartridges The HP psc notifies you when you need to replace your print cartridges. Replace the print cartridges when you see faded text or if you experience print quality issues related to the print cartridges. For more information on ordering replacement print cartridges, see order print cartridges on page 25. 1 2 Turn on the HP psc and then lower the paper tray to access the printcarriage access door. Open the print-carriage access door by lowering the handle. The print carriage moves to the center of the HP psc. Push down Paper tray Print-carriage access door 3 After the carriage stops moving, push down on the print cartridge to release it, and then pull it toward you out of its slot. 30 hp psc 1310 series maintain your hp psc Note: It is normal to see ink buildup in the print cartridge slots. 4 Remove the new print cartridge from its packaging and, being careful to touch only the bright pink plastic tab, gently remove the plastic tape to uncover the ink nozzles. maintain your hp psc Caution! Do not touch the copper-colored contacts or ink nozzles. After you have removed the plastic tape, install the print cartridge immediately to prevent the ink from drying in the nozzles. 5 Hold the black print cartridge with the HP label on top. Slide the print cartridge at a slight angle into the right side of the print carriage. Press firmly until the print cartridge snaps into place. Caution! Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle. 6 Hold the tri-color print cartridge with the HP label on top. Slide the print cartridge at a slight angle into the left side of the print carriage. Press firmly until the print cartridge snaps into place. Caution! Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle. Note: You must install both print cartridges in order for your HP psc to work. user guide 31 chapter 7 You can also refer to the label that is located on the inside of the printcarriage access door for information on installing the print cartridges. maintain your hp psc 7 Close the print-carriage access door. Within a few minutes, a print cartridge alignment page prints. You will need to align the print cartridges. For information on aligning the print cartridges, see align the print cartridges on page 33.