User manual HP PSC 1510

HP PSC 1500 All-in-One series User Guide HP PSC 1500 All-in-One series User Guide © Copyright 2004 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. Reproduction, adaptation or translation without prior written permission is prohibited, except as allowed under copyright laws. It is not lawful in many places to make copies of the following items. When in doubt, check with a legal representative first. Governmental paper or documents: ­ ­ ­ ­ Passports Immigration papers Selective service papers Identification badges, cards, or insignias 8. 9. 10. If the product does not operate normally, see the online Troubleshooting help. No operator-serviceable parts inside. Refer servicing to qualified service personnel. Use in a well-ventilated area. Warning This equipment will be inoperable when main power fails. Governmental stamps: Postage stamps Food stamps Adobe and the Acrobat logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Portions Copyright © 1989-2004 Palomar Software Inc. The HP PSC 1500 All-in-One series includes printer driver technology licensed from Palomar Software, Inc. www.palomar.com. Windows®, Windows NT®, Windows Me®, Windows XP®, and Windows 2000® are U.S. registered trademarks of Microsoft Corporation. Intel® and Pentium® are registered trademarks of Intel Corporation. Energy Star® and Energy Star logo® are US registered marks of the United States Environmental Protection Agency. Publication number: Q5888-90189 First edition: December 2004 Checks or drafts drawn on Governmental agencies Paper currency, traveler's checks, or money orders Certificates of deposit Copyrighted works Safety information Warning To prevent fire or shock hazard, do not expose this product to rain or any type of moisture. Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock. Warning hazard 1. 2. Potential shock Notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. The Hewlett-Packard Company shall not be liable for incidental or consequential damages in connection with, or arising out of the furnishing, performance, or use of this document and the program material which it describes. Note: Regulatory information can be found in the technical information chapter of this guide. 3. 4. 5. 6. 7. Read and understand all instructions in the Setup Guide. Use only a grounded electrical outlet when connecting the device to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician. Observe all warnings and instructions marked on the product. Unplug this product from wall outlets before cleaning. Do not install or use this product near water or when you are wet. Install the product securely on a stable surface. Install the product in a protected location where no one can step on or trip over the line cord, and where the line cord will not be damaged. Contents HP All-in-One overview........................................................................................3 The HP All-in-One at a glance................................................................................3 Control panel overview...........................................................................................4 Status light overview...............................................................................................5 Use the HP Image Zone to do more with your HP All-in-One.................................6 2 Find more information.......................................................................................... 9 3 Connection information.....................................................................................11 Supported connection types.................................................................................11 Connect using a USB cable..................................................................................11 Use printer sharing (Windows).............................................................................11 Use printer sharing (Mac OS X)............................................................................12 4 Load originals and load paper...........................................................................13 Load an original....................................................................................................13 Choose papers for printing and copying...............................................................14 Load paper...........................................................................................................15 Avoid paper jams..................................................................................................19 5 Use a PictBridge camera.................................................................................... 21 Connect a digital camera......................................................................................21 Print photos from a digital camera........................................................................22 6 Use the copy features........................................................................................23 Set the copy paper type........................................................................................23 Increase copy speed or quality.............................................................................24 Make multiple copies of the same original............................................................24 Copy a two-page document..................................................................................25 Make a borderless copy of a photo.......................................................................25 Resize an original to fit onto letter or A4 paper.....................................................26 Stop copying.........................................................................................................26 7 Print from your computer..................................................................................27 Print from a software application..........................................................................27 Change the print settings......................................................................................28 Stop a print job.....................................................................................................29 8 Use the scan features......................................................................................... 31 Scan to an application..........................................................................................31 Stop scanning.......................................................................................................32 9 Use HP Instant Share.........................................................................................33 Overview...............................................................................................................33 Get started............................................................................................................34 Send images using your computer.......................................................................34 10 Order supplies....................................................................................................39 Order paper, transparency film, or other media....................................................39 Order print cartridges............................................................................................39 Order other supplies.............................................................................................40 11 Maintain your HP All-in-One..............................................................................41 Clean the HP All-in-One.......................................................................................41 Check the estimated ink levels.............................................................................42 User Guide 1 1 Print a self-test report...........................................................................................42 Work with print cartridges.....................................................................................43 12 Troubleshooting information.............................................................................51 Before you call HP Support..................................................................................51 View the Readme file............................................................................................52 Setup troubleshooting...........................................................................................52 Operational troubleshooting..................................................................................62 Device update.......................................................................................................64 13 Get HP support...................................................................................................67 Get support and other information from the Internet.............................................67 Warranty support..................................................................................................67 HP customer support............................................................................................68 Access your serial number and service ID............................................................ 68 Call in North America............................................................................................68 Call elsewhere in the world...................................................................................69 Call in Australia under warranty and post-warranty..............................................71 Call HP Korea customer support..........................................................................71 Call HP Japan support..........................................................................................72 Prepare your HP All-in-One for shipment.............................................................72 14 Technical information........................................................................................75 System requirements............................................................................................75 Paper specifications.............................................................................................75 Print specifications................................................................................................77 Copy specifications...............................................................................................77 Scan specifications...............................................................................................78 PictBridge specifications.......................................................................................78 Physical specifications..........................................................................................78 Power specifications.............................................................................................79 Environmental specifications................................................................................79 Additional specifications.......................................................................................79 Environmental product stewardship program.......................................................79 Regulatory notices................................................................................................80 Declaration of conformity (European Economic Area)..........................................83 15 Hewlett-Packard LIMITED WARRANTY STATEMENT......................................85 Duration of limited warranty..................................................................................85 Extent of limited warranty.....................................................................................85 Limitation of warranty...........................................................................................86 Limitation of liability..............................................................................................86 Local law............................................................................................................... 86 Limited warranty information for EU countries/regions.........................................86 Index...........................................................................................................................89 2 HP PSC 1500 All-in-One series 1 HP All-in-One overview Many HP All-in-One functions can be accessed directly, without turning on your computer. Tasks such as making a copy or printing photos from a camera can be accomplished quickly and easily from your HP All-in-One. This chapter describes the HP All-in-One hardware features, control panel functions, and how to access the HP Image Zone software. Tip You can do more with your HP All-in-One by using the HP Image Zone software installed on your computer. The software provides enhanced copy, scan, and photo functionality. For more information, see the onscreen HP Image Zone Help and Use the HP Image Zone to do more with your HP All-inOne. HP All-in-One overview The HP All-in-One at a glance Label 1 2 3 4 5 6 7 Description Control panel On button PictBridge camera port Paper tray Paper tray extender Paper-width guide Print-carriage access / front clean-out door User Guide 3 Chapter 1 (continued) HP All-in-One overview Label 8 9 10 11 12 Description Glass Lid Rear clean-out door Rear USB port Power connection Control panel overview Label Name and Description 1 Check Paper/Check Print Cartridge: Indicates the need to load paper, remove a paper jam, reinsert the print cartridge, replace the print cartridge, or close the printcarriage access door. Cancel / Resume button: Stop a job or exit settings. In certain situations (for example, after clearing a paper jam), this button resumes printing. Type button: Change the paper type setting to match the type of paper loaded in the paper tray (plain or photo paper). The default setting is plain paper. Quality button: Change the copy quality. The default quality for plain paper is Normal (two stars). The default quality for photo paper is Best (three stars). 2 3 4 4 HP PSC 1500 All-in-One series (continued) Label Name and Description 5 Size button: Change the image size to 100%, fit it to the page, or print borderless images. The default setting is 100% for plain paper and print borderless images for photo paper. Copies button: Specify the desired number of copies. Start Copy Black button: Start a black copy job. Start Copy Color button: Start a color copy job. Start Scan button: Start a scan job. HP All-in-One overview 6 7 8 9 Status light overview Several indicator lights inform you of the status of your HP All-in-One. The following table describes common situations and explains what the lights mean. For more information about status lights and resolving issues, see Troubleshooting information. Light All lights are off. The On button light, Start Copy Black backlight, and Start Copy Color backlight are on. The On button light is blinking, and the Start Copy Black backlight and Start Copy Color backlight are on. The On button light and the Start Copy Black backlight are blinking, and the Start Copy Color backlight is on. The On button light and the Start Copy Color backlight are blinking, and the Start Copy Black backlight is on. The Check Paper light is blinking, and the On button light, Start Copy Black backlight, and Start Copy Color backlight are on. The Check Print Cartridge light is blinking, and the On button light, Start Copy Black backlight, and Start Copy Color backlight are on. What it means The HP All-in-One is turned off. The HP All-in-One is on and ready. The HP All-in-One is printing, scanning, or aligning the print cartridges. The HP All-in-One is making a black and white copy. The HP All-in-One is making a color copy. The HP All-in-One is out of paper, has a paper jam, or has the wrong paper size loaded. The print-carriage access / front cleanout door is open, the print cartridges are missing or not installed properly, the protective tape is still on a print cartridge, or a print cartridge is defective. User Guide 5 Chapter 1 HP All-in-One overview Use the HP Image Zone to do more with your HP All-inOne The HP Image Zone software is installed on your computer when you set up your HP All-in-One. For further information, see the Setup Guide that came with your device. Access to the HP Image Zone software differs by operating system (OS). For example, if you have a computer running Windows, the HP Image Zone software entry point is the HP Director (or HP Solution Center). If you have a Mac and are running OS X v10.1.5 or later, the HP Image Zone software entry point is the HP Image Zone window. If you have a Mac and are running OS 9.2.6 or earlier, the HP Image Zone software entry point is the HP Director. Regardless, the entry point serves as the launching pad for the HP Image Zone software and services. You can quickly and easily expand the functionality of your HP All-in-One by using the HP Image Zone software. Look for boxes like this throughout the guide that provide topic-specific tips and helpful information for your projects. Access the HP Image Zone software (Windows) Open the HP Director (or HP Solution Center) from the desktop icon, system tray icon, or the Start menu. The HP Image Zone software features appear in the HP Director (or HP Solution Center). Do one of the following: On the Windows desktop, double-click the HP Director (or HP Solution Center) icon. In the system tray at the far right of the Windows taskbar, double-click the Hewlett-Packard Digital Imaging Monitor icon. On the taskbar, click Start, point to Programs or All Programs, select HP, and then click HP Director (or HP Solution Center). Open the HP Image Zone software (Mac OS X v10.1.5 and above) Note Mac OS X v10.0.0 - v10.1.4 are not supported. When you install the HP Image Zone software, the HP Image Zone icon is placed in the Dock. To open the HP Image Zone window Click the HP Image Zone icon in the Dock. The HP Image Zone window appears. The HP Image Zone window displays only the HP Image Zone features that are appropriate for the selected device. Access the HP Director software (Mac OS 9) The HP Director is the entry point to the HP Image Zone software. Depending on the capabilities of your HP All-in-One, the HP Director lets you initiate device functions 6 HP PSC 1500 All-in-One series such as scanning or copying, and to open the HP Gallery to view, modify, and manage the images on your computer. The HP Director is a standalone application that must be opened before its features can be accessed. Use one of the following methods to open the HP Director: Double-click the HP Director alias on the desktop. Double-click the HP Director alias in the Applications:Hewlett-Packard:HP Photo and Imaging Software folder. The HP Director displays only the task buttons that pertain to the selected device. HP All-in-One overview User Guide 7 Chapter 1 HP All-in-One overview 8 HP PSC 1500 All-in-One series 2 Find more information A variety of resources, both printed and onscreen, provide information about setting up and using your HP All-in-One. Setup Guide The Setup Guide provides instructions for setting up your HP All-in-One and installing software. Make sure you follow the steps in order. If you have problems during setup, see Troubleshooting in the last section of the Setup Guide, the Troubleshooting section in this guide, or visit www.hp.com/support. Find more information HP PSC 1500 series User Guide User Guide The User Guide contains information on how to use your HP All-in-One, including troubleshooting tips and step-bystep instructions. HP Image Zone Tour The HP Image Zone Tour is a fun, interactive way to get a brief overview of the software included with your HP All-inOne. You'll learn how HP Image Zone can help you edit, organize, and print your photos. HP Image Zone Help The HP Image Zone Help provides detailed information on using the software for your HP All-in-One. The Get step-by-step instructions topic provides information on using the HP Image Zone software with HP devices. The Explore what you can do topic provides more information about the practical and creative things you can do with the HP Image Zone software and your HP devices. If you need further assistance or want to check for HP software updates, see the Troubleshooting and support topic. Readme The Readme file contains the most recent information which might not be found in other publications. Install the software to access the Readme file. User Guide 9 Chapter 2 Find more information 10 HP PSC 1500 All-in-One series 3 Connection information Your HP All-in-One comes equipped with a USB port so you can connect directly to a computer using a USB cable. You can also share your printer over an existing Ethernet network using a computer as a print server. Supported connection types Description Recommended number of connected computers for best performance One computer connected to an HP All-in-One using a USB cable. The USB port is located on the rear of the HP All-in-One. Printer sharing (Windows) Up to five computers. The host computer must be turned on at all times, or the other computers will not be able to print to the HP All-in-One. Up to five computers. The host computer must be turned on at all times, or the other computers will not be able to print to the HP All-in-One. All features resident on the host computer are supported. Only print is supported from the other computers. For setup instructions, see Use printer sharing (Windows). Supported software features Setup instructions USB connection All features are supported. Follow the Setup Guide for detailed instructions. Connection information Printer sharing (Mac) All features resident on the host computer are supported. Only print is supported from the other computers. For setup instructions, see Use printer sharing (Mac OS X). Connect using a USB cable Detailed instructions for connecting a computer to your HP All-in-One using a USB cable are included in the Setup Guide that came with your device. Use printer sharing (Windows) If your computer is on a network, and another computer on the network has an HP Allin-One connected to it by means of a USB cable, you can use that device as your User Guide 11 Chapter 3 printer using printer sharing. The computer directly connected to the HP All-in-One acts as the host for the printer and has full feature functionality. Other computers on the network, which are referred to as clients, have access only to the print features. All other functions must be performed on the host computer. To enable Windows printer sharing Refer to the user guide that came with your computer or the Windows onscreen Help. Use printer sharing (Mac OS X) If your computer is on a network, and another computer on the network is connected to the HP All-in-One by using a USB cable, you can use that device as your printer using printer sharing. Other computers on the network, which are referred to as clients, have access only to the print features. All other functions must be performed on the host computer. To enable printer sharing 1. On the host computer, select System Preferences in the Dock. The System Preferences window appears. 2. Select Sharing. 3. From the Services tab, click Printer Sharing. Connection information 12 HP PSC 1500 All-in-One series 4 Load originals and load paper This chapter provides instructions for loading originals on the glass to copy or scan, choosing the best paper type for your job, loading paper in the paper tray, and avoiding paper jams. Load an original You can copy or scan up to letter- or A4-size originals by loading them on the glass, as described here. Note Many of the special features will not work correctly if the glass and lid backing are not clean. For more information, see Clean the HP All-in-One. To load an original on the glass 1. Lift the lid and place your original face down on the right front corner of the glass. Tip For more help on loading an original, refer to the guide engraved under the glass. Load originals and load paper 2. Close the lid. Tip You can copy or scan oversized originals by completely removing the lid from your HP All-in-One. To remove the lid, lift the lid part way and push out either at the left or right side to release the lid hook from its latch, then gently slide the remaining hook from its latch. User Guide 13 Chapter 4 Choose papers for printing and copying You can use many types and sizes of paper in your HP All-in-One. Review the following recommendations to get the best printing and copying quality. Whenever you change paper types or sizes, remember to change those settings. Recommended papers If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing. If you are printing photos, for example, load glossy or matte photo paper in the paper tray. If you are printing a brochure or presentation, use a type of paper specifically designed for that purpose. Note Depending on your country/region, some of these papers might not be available. For more information about HP papers, see the onscreen HP Image Zone Help, or go to www.hp.com/support/inkjet_media. Note At this time, this portion of the site is available in English only. Papers to avoid Using paper that is too thin, paper that has a slick texture, or paper that stretches easily can cause paper jams. Using paper that has a heavy texture or does not accept ink can cause printed images to smear, bleed, or not fill in completely. We do not recommend printing to the following papers: Paper with cutouts or perforations (unless specifically designed for use with HP inkjet devices) Highly textured stock, such as linen (it might not print evenly, and the ink can bleed into these papers) Extremely smooth, shiny, or coated papers not specifically designed for your HP All-in-One (they can jam the HP All-in-One or repel the ink) Multi-part forms, such as duplicate and triplicate forms (they can wrinkle or get stuck and the ink is more likely to smear) Load originals and load paper 14 HP PSC 1500 All-in-One series Envelopes with clasps or windows (they can get stuck in the rollers and they can cause paper jams) Banner paper We do not recommend copying to the following papers: Any size paper other than letter, A4, 10 x 15 cm (4 x 6 inch), Hagaki (Japan only), or L (Japan only) Paper with cutouts or perforations (unless specifically designed for use with HP inkjet devices) Envelopes Banner paper Transparency film Multiple-part forms or label stock Iron-on transfer paper Load paper This section describes the procedure for loading different types and sizes of paper into your HP All-in-One for your copies or printouts. Tip To help prevent rips, wrinkles, and curled or bent edges, store all paper flat in a resealable bag. If the paper is not stored properly, extreme changes in temperature and humidity might result in curled paper that does not work well in the HP All-in-One. Load full-size paper You can load many types of letter, A4, or legal paper into the paper tray of your HP Allin-One. To load full-size paper 1. Open the paper tray door. Load originals and load paper 2. Pull the paper tray extender toward you, as far as it will go. Flip the paper catch at the end of the paper tray extender to open the extender the rest of the way. Warning Legal paper might get caught on the paper tray extender if it is fully extended when you print onto legal paper. To avoid a paper jam when using legal-size paper, do not open the paper tray extender. 3. Squeeze and hold the tab on the top of the paper-width guide, then slide the paper-width guide to its outermost position. 15 User Guide Chapter 4 4. 5. Tap a stack of paper on a flat surface to align the edges, and then check the paper for the following: ­ Make sure it is free of rips, dust, wrinkles, and curled or bent edges. ­ Make sure all the paper in the stack is the same size and type. Insert the stack of paper into the paper tray with the short edge forward and the print side down. Slide the stack of paper forward until it stops. Tip If you are using letterhead, insert the top of the page first with the print side down. For more help on loading full-size paper and letterhead, refer to the diagram engraved in the base of the paper tray. 6. Squeeze and hold the tab on the top of the paper-width guide, then slide the paper-width guide inward until it stops at the edge of the paper. Do not overload the paper tray; make sure the stack of paper fits within the paper tray and is no higher than the top of the paper-width guide. Load originals and load paper Load 10 x 15 cm (4 x 6 inch) photo paper You can load 10 x 15 cm (4 x 6 inch) photo paper into the paper tray of your HP All-inOne. For best results, use a recommended type of 10 x 15 cm (4 x 6 inch) photo paper. For more information, see Recommended papers. 16 HP PSC 1500 All-in-One series For best results, set the paper type and paper size before copying or printing. For information on changing paper settings, see the onscreen HP Image Zone Help. Tip To help prevent rips, wrinkles, and curled or bent edges, store all paper flat in a resealable bag. If the paper is not stored properly, extreme changes in temperature and humidity might result in curled paper that does not work well in the HP All-in-One. To load 10 x 15 cm (4 x 6 inch) photo paper 1. Remove all paper from the paper tray. 2. Insert the stack of photo paper into the far right side of the paper tray with the short edge forward and the glossy side down. Slide the stack of photo paper forward until it stops. If the photo paper you are using has perforated tabs, load the photo paper so that the tabs are closest to you. 3. Squeeze and hold the tab on the top of the paper-width guide, then slide the paper-width guide inward against the stack of photo paper until it stops. Do not overload the paper tray; make sure the stack of photo paper fits within the paper tray and is no higher than the top of the paper-width guide. Load postcards or Hagaki cards You can load postcards or Hagaki cards into the paper tray of your HP All-in-One. For the best results, set the paper type and size before printing or copying. For more information, see the onscreen HP Image Zone Help. To load postcards or Hagaki cards 1. Remove all paper from the paper tray. 2. Insert the stack of cards into the far right side of the paper tray with the short edge forward and the print side down. Slide the stack of cards forward until it stops. 3. Squeeze and hold the tab on the top of the paper-width guide, then slide the paper-width guide inward against the stack of cards until it stops. Do not overload the paper tray; make sure the stack of cards fits within the paper tray and is no higher than the top of the paper-width guide. Load originals and load paper User Guide 17 Chapter 4 Load envelopes You can load one or more envelopes into the paper tray of your HP All-in-One. Do not use shiny or embossed envelopes or envelopes that have clasps or windows. Note For specific details on how to format text for printing on envelopes, consult the help files in your word processing software. For best results, consider using a label for the return address on envelopes. To load envelopes 1. Remove all paper from the paper tray. 2. Insert one or more envelopes into the far right side of the paper tray with the envelope flaps up and to the left. Slide the stack of envelopes forward until it stops. Tip For more help on loading envelopes, refer to the diagram engraved in the base of the paper tray. 3. Squeeze and hold the tab on the top of the paper-width guide, then slide the paper-width guide inward against the stack of envelopes until it stops. Do not overload the paper tray; make sure the stack of envelopes fits within the paper tray and is no higher than the top of the paper-width guide. Load originals and load paper Load other types of paper The following table provides guidelines for loading certain types of paper. For best results, adjust the paper settings each time you change paper sizes or paper types. Note Not all paper sizes and paper types are available with all the functions on the HP All-in-One. Some paper sizes and paper types can only be used if you are starting a print job from the Print dialog box in a software application. They are not available for copying or printing photos from a digital camera. Papers that are only available for printing from a software application are indicated as such, below. 18 HP PSC 1500 All-in-One series Paper HP papers Tips HP Premium Paper: Locate the gray arrow on the nonprinting side of the paper, and then slide the paper into the paper tray with the arrow side facing up. HP Premium Inkjet Transparency Film: Insert the film so that the white transparency strip (with arrows and the HP logo) is on top and is going into the paper tray first. (For printing from a software application only.) Note The HP All-in-One cannot automatically detect transparency film. For best results, set the paper type in the software application to transparency film before printing onto transparency film. HP Iron-On Transfers: Flatten the transfer sheet completely before using it; do not load curled sheets. (To prevent curling, keep transfer sheets sealed in the original package until you are ready to use them.) Locate the blue stripe on the nonprinting side of the transfer paper and then manually feed one sheet at a time into the paper tray with the blue stripe facing up. (For printing from a software application only.) HP Matte Greeting Cards, HP Photo Greeting Cards, or HP Textured Greeting Cards: Insert a small stack of HP greeting card paper into the paper tray with the print side down; slide the stack of cards forward until it stops. (For printing from a software application only.) Labels (for printing from a software application only) Always use letter or A4 label sheets designed for use with HP inkjet devices, and make sure that the labels are no more than two years old. Labels on older sheets might peel off when the HP All-in-One, causing paper jams. 1. 2. Fan the stack of labels to make sure none of the pages are sticking together. Place a stack of label sheets on top of full-size plain paper in the paper tray, label side down. Do not insert labels one sheet at a time. Avoid paper jams Load originals and load paper To help avoid paper jams, follow these guidelines: Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag. Remove printed papers from the paper tray frequently. Ensure that paper loaded in the paper tray lays flat and the edges are not bent or torn. Do not combine different paper types and paper sizes in the paper tray; the entire stack of paper in the paper tray must be the same size and type. Adjust the paper-width guide in the paper tray to fit snugly against all paper. Make sure the paper guide does not bend the paper in the paper tray. User Guide 19 Chapter 4 Do not force paper too far forward in the paper tray. Use paper types that are recommended for your HP All-in-One. For more information, see Choose papers for printing and copying. For more information about clearing paper jams, see Paper troubleshooting. Load originals and load paper 20 HP PSC 1500 All-in-One series 5 Use a PictBridge camera PictBridge This HP All-in-One supports the PictBridge standard, which allows you to connect any PictBridge-compliant camera and print photos without using your computer. Check your camera's user guide to see if it supports PictBridge capability. Your HP All-in-One features a PictBridge camera port on the front of the device, as shown below. Note The camera port only supports USB-equipped digital cameras that support PictBridge. It does not support other types of USB devices. If you attach a USB device that is not a compatible digital camera to the camera port, an error message appears on your computer screen. Connect a digital camera The HP All-in-One supports the PictBridge standard, which lets you connect any PictBridge-compatible camera to the camera port and print JPEG photos contained on the memory card in the camera. We recommend you connect your camera's power cable to the camera to conserve battery power. 1. 2. 3. Make sure the HP All-in-One is turned on and that the initialization process is finished. Connect your PictBridge-compatible digital camera to the camera port on the front of your HP All-in-One using the USB cable supplied with your camera. Turn on your camera and make sure it is in PictBridge mode. ­ When the camera is connected correctly, the PictBridge logo appears in the Copy area of the control panel, next to the number of copies, as shown below. User Guide 21 Chapter 5 PictBridge ­ For more information on printing from a PictBridge-compatible digital camera, see the documentation that came with your camera. If the camera is not PictBridge-compliant or is not in PictBridge mode, the PictBridge icon will blink, and an error icon appears in the number of copies area on the control panel as shown below. When this occurs, an error message appears on your computer monitor (if you have the HP All-in-One software installed). Disconnect the camera, correct the problem on the camera and reconnect. For more information on PictBridge camera port troubleshooting, see the Troubleshooting Help that came with your HP Image Zone software. Print photos from a digital camera After you successfully connect your PictBridge-compliant camera to the HP All-inOne, you can print your photos. Make sure the size of the paper loaded in the HP Allin-One matches the setting on your camera. If the paper size setting on your camera is set to the default, the HP All-in-One uses the paper that is currently loaded in the paper tray. Refer to the user guide that came with your camera for detailed information on printing from the camera. If your digital camera is an HP model that does not support PictBridge, you can still print directly to the HP All-in-One. Connect the camera to the USB port on the back of the HP All-in-One instead of to the camera port. This works with HP digital cameras only. 22 HP PSC 1500 All-in-One series 6 Use the copy features The HP All-in-One allows you to produce high-quality color and black-and-white copies on a variety of paper types. You can enlarge or reduce the size of an original to fit a specific paper size, adjust the copy quality, and make high-quality copies of photos, including borderless copies. This chapter provides instructions for increasing copy speed, enhancing copy quality, setting the number of copies to print, and guidelines for choosing the best paper type for your job. Tip For the best copy performance on standard copy projects, set the paper type to Plain Paper and the copy quality to Fast. For information on setting the paper type, see Set the copy paper type. For information on setting the copy quality, see Increase copy speed or quality. Use the copy features Set the copy paper type You can set the paper type on your HP All-in-One to either Plain Paper or Photo Paper. To set the paper type from the control panel 1. Make sure you have paper loaded in the paper tray. 2. Load your original face down on the right front corner of the glass. 3. Press the Type button to select either Plain Paper or Photo Paper. 4. Press Start Copy Black or Start Copy Color. Refer to the following table to determine which paper type setting to choose based on the paper loaded in the paper tray. Paper type Copier paper or letterhead HP Bright White Paper HP Premium Plus Photo Paper, Glossy HP Premium Plus Photo Paper, Matte HP Premium Plus 4 x 6 inch Photo Paper HP Photo Paper HP Everyday Photo Paper HP Everyday Photo Paper, Semi Gloss Other photo paper HP Premium Paper Control panel setting Plain Plain Photo Photo Photo Photo Photo Photo Photo Plain User Guide 23 Chapter 6 (continued) Paper type Other inkjet paper Plain Hagaki (Japan only) Glossy Hagaki (Japan only) L (Japan only) Control panel setting Plain Plain Photo Photo Increase copy speed or quality The HP All-in-One provides three options that affect copy speed and quality. Use the copy features Fast (one star): copies faster than the Normal setting. The text is comparable to the quality of the Normal setting, but the graphics might be lower quality. The Fast setting uses less ink and extends the life of your print cartridges. Note Fast is not available when the paper type is set to Photo. Normal (two stars): delivers high-quality output and is the recommended setting for most of your copying. Normal copies faster than Best. Best (three stars): produces the highest quality for all paper and eliminates the banding (striping) effect that sometimes occurs in solid areas. Best copies slower than the other quality settings. To change the copy quality from the control panel 1. Make sure you have paper loaded in the paper tray. 2. Load your original face down on the right front corner of the glass. 3. Press the Quality button to select fast (one star), normal (two stars), or best (three stars). 4. Press Start Copy Black or Start Copy Color. Make multiple copies of the same original You can set the number of copies from the control panel or from the HP Image Zone software. To make multiple copies of an original from the control panel 1. Make sure you have paper loaded in the paper tray. 2. Load your original face down on the right front corner of the glass. 3. Press the Copies button to increase the number of copies up to a maximum of 9. Tip Use the HP Image Zone software to set the number of copies higher than 9. If the number of copies is greater than 9, only the last digit of the number of copies is displayed on the control panel. 4. Press Start Copy Black or Start Copy Color. In this example, the HP All-in-One makes six copies of the original 10 x 15 cm (4 x 6 inch) photo. 24 HP PSC 1500 All-in-One series Copy a two-page document You can use the HP All-in-One to copy a single- or multiple-page document in color or black and white. In this example, the HP All-in-One is used to copy a two-page blackand-white original. Use the copy features To copy a two-page document from the control panel 1. Make sure you have paper loaded in the paper tray. 2. Load the first page of your original face down on the right front corner of the glass. 3. Press Start Copy Black. 4. Remove the first page from the glass and load the second page. 5. Press Start Copy Black. Make a borderless copy of a photo For the best quality when copying a photo, load photo paper in the paper tray and then use the Type button to select Photo Paper. You might also want to use the photo print cartridge for superior print quality. With the tri-color and photo print cartridges installed, you have a six-ink system. For more information, see Use a photo print cartridge. To copy a photo from the control panel 1. Load photo paper in the paper tray. Note In order to make a borderless copy, you must have photo paper loaded. 2. Load your original photo face down on the right front corner of the glass. Position the photo on the glass so the long edge of the photo is along the front edge of the glass. Press the Type button to select Photo Paper. Note When Photo Paper is selected, the HP All-in-One defaults to the Borderless setting. 4. Press Start Copy Color. 3. User Guide 25 Chapter 6 The HP All-in-One makes a borderless copy of your original photo, as shown below. Resize an original to fit onto letter or A4 paper If the image or text on your original fills the entire sheet with no margins, use the Resize to Fit setting to reduce your original and prevent unwanted cropping of the text or images at the edges of the sheet. Use the copy features Tip You can also use Resize to Fit to enlarge a small photo to fit within the printable area of a full-size page. In order to do this without changing the proportions of the original or cropping the edges, the HP All-in-One might leave an uneven amount of white space around the edges of the paper. To resize a document from the control panel 1. Make sure you have paper loaded in the paper tray. 2. Load your original face down on the right front corner of the glass. 3. Press the Size button to select Resize to Fit. 4. Press Start Copy Black or Start Copy Color. Stop copying To stop copying, press Cancel / Resume on the control panel. 26 HP PSC 1500 All-in-One series 7 Print from your computer The HP All-in-One can be used with any software application that allows printing. The instructions vary slightly depending on whether you are printing from a Windows computer or a Mac. Make sure you follow the instructions for your operating system in this chapter. In addition to the printing capabilities described in this chapter, you can print special print jobs such as borderless prints and newsletters; print images directly from a digital camera that supports PictBridge; and use scanned images in printing projects in the HP Image Zone. For more information on printing from a digital camera, see Use a PictBridge camera. For more information on performing special print jobs or printing images in the HP Image Zone, see the onscreen HP Image Zone Help. Print from a software application Most print settings are automatically handled by the software application you are printing from or by HP ColorSmart technology. You need to change the settings manually only when you change print quality, print on specific types of paper or transparency film, or use special features. To print from the software application you used to create your document (Windows) 1. Make sure you have paper loaded in the paper tray. 2. On the File menu in your software application, click Print. 3. Select the HP All-in-One as the printer. 4. If you need to change settings, click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 5. Select the appropriate options for your print job by using the features available in the Paper/Quality, Finishing, Effects, Basics, and Color tabs. Tip You can easily select the appropriate options for your print job by choosing one of the predefined print tasks on the Printing Shortcuts tab. Click a type of print task in the What do you want to do? list. The default settings for that type of print task are set, and summarized on the Printing Shortcuts tab. If necessary, you can adjust the settings here, or you can make your changes on the other tabs in the Properties dialog box. 6. 7. Click OK to close the Properties dialog box. Click Print or OK to begin printing. Print from your computer To print from the software application you used to create your document (Mac) 1. Make sure you have paper loaded in the paper tray. User Guide 27 Chapter 7 2. 3. 4. Select the HP All-in-One in the Chooser (OS 9), Print Center (OS X v10.2 or earlier), or Printer Setup Utility (OS X v10.3 or later) before you begin printing. From the File menu in your software application, choose Page Setup. The Page Setup dialog box appears, allowing you to specify the paper size, orientation, and scaling. Specify the page attributes: ­ Choose the paper size. ­ Select the orientation. ­ Enter the scaling percentage. Note For OS 9, the Page Setup dialog box also includes options to print a mirrored (or reversed) version of the image, and to adjust the page margins for two-sided printing. 5. 6. 7. 8. Click OK. From the File menu in your software application, choose Print. The Print dialog box appears. If you are using OS 9, the General panel opens. If you are using OS X, the Copies & Pages panel opens. Change the print settings for each option in the pop-up menu, as appropriate for your project. Click Print to begin printing. Change the print settings You can customize the print settings of the HP All-in-One to handle nearly any print task. Print from your computer Windows users Before you change print settings, you should decide if you want to change the settings for the current print job only, or if you want to make the settings the defaults for all future print jobs. How you display print settings depends on whether or not you want to apply the change to all future print jobs or just to the current print job. To change the print settings for all future jobs 1. In the HP Director (or HP Solution Center), click Settings, point to Print Settings, and then click Printer Settings. 2. Make changes to the print settings, and click OK. To change the print settings for the current job 1. On the File menu in your software application, click Print. 2. Make sure the HP All-in-One is the selected printer. 3. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer, or Preferences. 4. Make changes to the print settings, and click OK. 5. Click Print or OK in the Print dialog box to print the job. 28 HP PSC 1500 All-in-One series Mac users Use the Page Setup and Print dialog boxes to change the settings for your print job. Which dialog box you use depends on which setting you want to change. To change the paper size, orientation, or scaling percentage 1. Select the HP All-in-One in the Chooser (OS 9), Print Center (OS X v10.2 or earlier), or Printer Setup Utility (OS X v10.3 or later) before you begin printing. 2. From the File menu in your software application, choose Page Setup. 3. Make changes to the paper size, orientation, and scaling percentage settings, and click OK. To change all other print settings 1. Select the HP All-in-One in the Chooser (OS 9), Print Center (OS X v10.2 or earlier), or Printer Setup Utility (OS X v10.3 or later) before you begin printing. 2. From the File menu in your software application, choose Print. 3. Make changes to the print settings, and click Print to print the job. Stop a print job Although you can stop a print job from either the HP All-in-One or the computer, we recommend you stop it from the HP All-in-One for best results. To stop a print job from the HP All-in-One Press Cancel / Resume on the control panel. If the job does not stop printing, press Cancel / Resume again. Print from your computer User Guide 29 Chapter 7 Print from your computer 30 HP PSC 1500 All-in-One series 8 Use the scan features Scanning is the process of converting text and pictures into an electronic format for your computer. You can scan just about anything: photos, magazine articles, text documents, and even 3D objects, as long as you are careful not to scratch the glass on your HP All-in-One. You can use the scanning features of your HP All-in-One to do the following: Scan text from an article into your word processor and quote it in a report. Print business cards and brochures by scanning a logo and using it in your publishing software. Send photos to friends and relatives by scanning your favorite prints and including them in e-mail messages. Create a photographic inventory of your house or office, or archive treasured photos in an electronic scrapbook. To use the scan features, your HP All-in-One and computer must be connected and turned on. The HP All-in-One software must also be installed and running on your computer prior to scanning. To verify that the HP All-in-One software is running on a Windows computer, look for the HP Digital Imaging Monitor in the system tray at the lower right side of the screen, near the time. On a Mac, the HP All-in-One software is always running. Note Closing the HP Windows system tray icon can cause your HP All-inOne to lose some of its scan functionality and result in the No Connection error message. If this happens, you can restore full functionality by restarting your computer or by starting the HP Image Zone software. For information on how to scan from the computer, and how to adjust, resize, rotate, crop, and sharpen your scans, see the onscreen HP Image Zone Help that came with your software. This chapter contains information on: sending a scan to and from different destinations, and adjusting the preview image. Scan to an application You can scan originals placed on the glass directly from the control panel. 1. 2. Load the original face down on the right front corner of the glass. Press Start Scan on the control panel. A preview image of the scan appears in the HP Document Viewer window on the computer, where you can edit it. For more information on editing a preview image, see the onscreen HP Image Zone Help that came with your software. Make any edits to the preview image in the HP Scan window. When you have finished, click Accept. The HP All-in-One sends the scan to the HP Image Zone software, which automatically opens and displays the image. Scan 3. User Guide 31 Chapter 8 The HP Image Zone has many tools that you can use to edit your scanned image. You can improve the overall image quality by adjusting the brightness, sharpness, color tone, or saturation. You can also crop, straighten, rotate, or resize the image. When the scanned image looks just the way you want it, you can open it in another application, send it through e-mail, save it to a file, or print it. For more information on using the HP Image Zone, see the onscreen HP Image Zone Help. Stop scanning To stop scanning, press the Cancel / Resume button on the control panel, or in the HP Image Zone software, click Cancel. Scan 32 HP PSC 1500 All-in-One series 9 Use HP Instant Share HP Instant Share makes it easy to share photos with family and friends. Using the HP Image Zone software installed on your computer, select one or more photos to share, select a destination for your photos, and then send the photos on their way. You can even upload your photos to an online photo album or an online photo finishing service. Availability of services varies by country/region. With HP Instant Share E-mail, family and friends always get photos they can view -no more large downloads or images that are too big to open. An e-mail message with thumbnail images of your photos is sent with a link to a secure Web page where family and friends can easily view, share, print, and save the photos. Use HP Instant Share Overview If your HP All-in-One is USB-connected, you can share photos with friends and relatives using your device and the HP Image Zone software installed on your computer. A USB-connected device is an HP All-in-One that is connected to a computer by means of a USB cable and relies on the computer for access to the Internet. Use HP Instant Share to send images from your HP All-in-One to a destination of your choice. The destination, for example, can be an e-mail address, an online photo album, or an online photo finishing service. Availability of services varies by country/ region. Note You can also send images to a friend or relative's network-connected HP All-in-One or photo printer. To send to a device, you must have an HP Passport user ID and password. The receiving device must be set up and registered with HP Instant Share. You will also need to obtain the name the recipient assigned to the receiving device. Further instructions are provided in Send images using your computer. Images can be photos or scanned documents. Either can be shared with friends and relatives using your HP All-in-One and HP Instant Share. Simply scan an image and send it to the destination of your choice. Note For more information on scanning an image, see Use the scan features. User Guide 33 Chapter 9 Use HP Instant Share Get started You must have the following to use HP Instant Share with your HP All-in-One: An HP All-in-One connected to a computer with a USB cable Internet access through the computer to which the HP All-in-One is connected HP Image Zone software installed on your computer. Mac users will find that the HP Instant Share client application software is also installed. Once you have set up your HP All-in-One and installed the HP Image Zone software, you are ready to start sharing photos using HP Instant Share. For more information on setting up your HP All-in-One, see the Setup Guide that came with your device. Send images using your computer In addition to using your HP All-in-One to send images through HP Instant Share, you can use the HP Image Zone software installed on your computer to send images. The HP Image Zone software lets you select and edit one or more images, and then access HP Instant Share to select a service (for example, HP Instant Share E-mail) and send your images. At a minimum, you can share images through the following: HP Instant Share E-mail (send to an e-mail address) HP Instant Share E-mail (send to a device) Online Albums Online photo finishing (availability varies by country/region) Send images using the HP Image Zone software (Windows) Use the HP Image Zone software to share images with friends and relatives. Simply open the HP Image Zone, select the images you want to share, and forward the images using the HP Instant Share E-mail service. Note For more information on using the HP Image Zone software, see the onscreen HP Image Zone Help. To use the HP Image Zone software 1. Double-click the HP Image Zone icon on your desktop. The HP Image Zone window opens on your computer. The My Images tab appears in the window. 2. Select one or more images from the folder(s) in which they are stored. For more information, see the onscreen HP Image Zone Help. Note Use the HP Image Zone image editing tools to edit your images and achieve the results you want. For more information, see the onscreen HP Image Zone Help. 3. 4. Click the HP Instant Share tab. The HP Instant Share tab appears in the HP Image Zone window. From either the Control or Work areas of the HP Instant Share tab, click the link or icon of the service you want to use to send your scanned image. 34 HP PSC 1500 All-in-One series Note If you click See All Services, you can choose from among all of the services available in your country/region, for example: HP Instant Share E-mail and Create Online Albums. Follow the onscreen instructions. 5. 6. The Go Online screen appears in the Work area of the HP Instant Share tab. Click Next and follow the onscreen instructions. From the HP Instant Share E-mail service, you can: ­ Send an e-mail message with thumbnail images of your photos which can be viewed, printed, and saved over the Web. ­ Open and maintain an e-mail address book. Click Address Book, register with HP Instant Share, and create an HP Passport account. ­ Send your e-mail message to multiple addresses. Click the related link. ­ Send a collection of images to a friend or relative's network-connected device. Enter the name assigned to the device by the recipient in the E-mail address field followed by @send.hp.com. You will be prompted to sign in to HP Instant Share with your HP Passport userid and password. Note If you have not previously set up HP Instant Share, click I need an HP Passport account on the Sign in with HP Passport screen. Obtain an HP Passport user ID and password. Use HP Instant Share Send images using the HP Instant Share client application software (Mac OS X v10.2.8 and later) Note Mac OS X v10.2.1 and 10.2.2 are not supported. Use the HP Instant Share client application to share images with friends and relatives. Simply open the HP Instant Share window, select the images you want to share, and forward the images using the HP Instant Share E-mail service. Note For more information on using the HP Instant Share client application software, see the onscreen HP Image Zone Help. To use the HP Instant Share client application 1. Select the HP Image Zone icon from the Dock. The HP Image Zone opens on your desktop. 2. In the HP Image Zone, click the Services button at the top of the window. A list of applications appears in the lower part of the HP Image Zone. 3. Choose HP Instant Share from the list of applications. The HP Instant Share client application software opens on your computer. 4. Use the + button to add an image to the window, or the - button to remove an image. Note For more information on using the HP Instant Share client application software, see the onscreen HP Image Zone Help. 5. 6. Make sure the images you want to share display in the HP Instant Share window. Click Continue and follow the onscreen instructions. User Guide 35 Chapter 9 Use HP Instant Share 7. 8. 9. From the HP Instant Share services list, select the service you want to use to send your scanned image. Follow the onscreen instructions. From the HP Instant Share E-mail service, you can: ­ Send an e-mail message with thumbnail images of your photos which can be viewed, printed, and saved over the Web. ­ Open and maintain an e-mail address book. Click Address Book, register with HP Instant Share, and create an HP Passport account. ­ Send your e-mail message to multiple addresses. Click the related link. ­ Send a collection of images to a friend or relative's network-connected device. Enter the name assigned to the device by the recipient in the E-mail address field followed by @send.hp.com. You will be prompted to sign in to HP Instant Share with your HP Passport userid and password. Note If you have not previously set up HP Instant Share, click I need an HP Passport account on the Sign in with HP Passport screen. Obtain an HP Passport user ID and password. Share images using the HP Image Zone (Mac OS X v10.1) Note Mac OS X v10.0 and v10.1.4 are not supported. Share images with anyone who has an e-mail account. Simply start the HP Image Zone and open the HP Gallery. Then create a new e-mail message using an e-mail application installed on your computer. Note For more information, see the HP Imaging Gallery section in the onscreen HP Photo and Imaging Help. To use the e-mail option within the HP Image Zone 1. Select the HP Image Zone icon from the Dock. The HP Image Zone opens on your desktop. 2. In the HP Image Zone, click the Services button at the top of the window. A list of applications appears in the lower part of the HP Image Zone. 3. Choose HP Gallery from the list of applications. The HP Photo and Imaging Gallery opens on your computer. 4. Select one or more images to share. For more information, see the onscreen HP Photo and Imaging Help. 5. Click E-mail. The e-mail program on your Mac opens. Send the images as an e-mail attachment by following the prompts on your computer screen. Share images using the HP Director (Mac OS 9.2.2) Share images with anyone who has an e-mail account. Simply start the HP Director and open the HP Gallery. Then create a new e-mail message using an e-mail application installed on your computer. 36 HP PSC 1500 All-in-One series Note For more information, see the HP Imaging Gallery section in the onscreen HP Photo and Imaging Help. To use the e-mail option within the HP Director 1. Double-click the HP Director shortcut on your desktop. The HP Director menu opens on your desktop. 2. Double-click HP Gallery. The HP Photo and Imaging Gallery opens on your desktop. 3. Select one or more images to share. For more information, see the onscreen HP Photo and Imaging Help. 4. Click E-mail. The e-mail program on your Mac opens. Send the images as an e-mail attachment by following the prompts on your computer screen. Use HP Instant Share User Guide 37 Chapter 9 Use HP Instant Share 38 HP PSC 1500 All-in-One series 10 Order supplies You can order recommended types of HP paper and print cartridges online from the HP website. Order paper, transparency film, or other media Order print cartridges Order other supplies Order paper, transparency film, or other media To order media such as HP Premium Paper, HP Premium Plus Photo Paper, HP Premium Inkjet Transparency Film, or HP Iron-On Transfers, go to www.hp.com. If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page. Order supplies Order print cartridges Print cartridge reorder numbers vary by country/region. If the reorder numbers listed in this guide do not match the numbers on the print cartridges currently installed in your HP All-in-One, order new print cartridges with the same numbers as those you currently have installed. Your HP All-in-One supports the following print cartridges. Print cartridges HP black inkjet print cartridge HP tri-color inkjet print cartridge HP photo inkjet print cartridge HP reorder number #92 #93 #99 color photo print cartridge You can also find out the reorder numbers for all the print cartridges your device supports by doing the following: For Windows users: In the HP Director (or HP Solution Center), click Settings, point to Print Settings, and then click Printer Toolbox. Click the Estimated Ink Levels tab, and then click Print Cartridge Ordering Information. For Mac users: In the HP Director (OS 9) or HP Image Zone (OS X), choose Settings, choose Maintain Printer, if prompted, select your HP All-in-One, and then click Utilities. From the pop-up menu, choose Supplies. Or, you can contact a local HP reseller or go to www.hp.com/support to confirm the correct print cartridge reorder numbers for your country/region. To order print cartridges for your HP All-in-One, go to www.hp.com. If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page. User Guide 39 Chapter 10 Order other supplies To order other supplies, such as HP All-in-One software, a copy of the printed User Guide, a Setup Guide, or other customer-replaceable parts, call the appropriate number below: In the U.S. or Canada, dial 1-800-474-6836 (1-800-HP invent). In Europe, dial +49 180 5 290220 (Germany) or +44 870 606 9081 (U.K.). To order HP All-in-One software in other countries/regions, call the phone number for your country/region. The numbers listed below are current as of the publication date of this guide. For a list of current ordering numbers, go to www.hp.com. If prompted, choose your country/region, and then click Contact HP for information on calling for technical support. Country/region Order supplies Number for ordering 65 272 5300 1300 721 147 +49 180 5 290220 (Germany) +44 870 606 9081 (U.K.) Asia Pacific (except for Japan) Australia Europe New Zealand South Africa U.S. and Canada 0800 441 147 +27 (0)11 8061030 1-800-HP-INVENT (1-800-474-6836) 40 HP PSC 1500 All-in-One series 11 Maintain your HP All-in-One The HP All-in-One requires little maintenance. Sometimes you might want to clean the glass and lid backing to remove surface dust and ensure that your copies and scans remain clear. You will also need to replace, align, or clean your print cartridges occasionally. This chapter provides instructions for keeping your HP All-in-One in top working condition. Perform these simple maintenance procedures as necessary. Clean the HP All-in-One To ensure that your copies and scans remain clear, you might need to clean the glass and lid backing. You might also want to dust the exterior of the HP All-in-One. Clean the glass Dirty glass from fingerprints, smudges, hair, and dust slows down performance and affects the accuracy of features such as Resize to Fit. 1. 2. Turn off the HP All-in-One, unplug the power cord, and raise the lid. Clean the glass with a soft cloth or sponge slightly moistened with a nonabrasive glass cleaner. Warning Do not use abrasives, acetone, benzene, or carbon tetrachloride on the glass; they can damage it. Do not place or spray liquid directly on the glass; the liquid might seep under the glass and damage the device. 3. Dry the glass with a chamois or cellulose sponge to prevent spotting. Maintain your HP All-in-One Clean the lid backing Minor debris can accumulate on the white document backing located underneath the lid of the HP All-in-One. 1. 2. Turn off the HP All-in-One, unplug the power cord, and raise the lid. Clean the white document backing with a soft cloth or sponge slightly moistened with a mild soap and warm water. Wash the backing gently to loosen debris. Do not scrub the backing. Dry the backing with a chamois or soft cloth. Warning Do not use paper-based wipes, as these might scratch the backing. 4. If further cleaning is needed, repeat the previous steps using isopropyl (rubbing) alcohol, and wipe the backing thoroughly with a damp cloth to remove any residual alcohol. Warning Be careful not to spill alcohol on the glass or painted parts of the HP All-in-One, as this might damage the device. 3. User Guide 41 Chapter 11 Clean the exterior Use a soft cloth or slightly moistened sponge to wipe dust, smudges, and stains off the case. The interior of the HP All-in-One does not require cleaning. Keep fluids away from the control panel and the interior of the HP All-in-One. Warning To avoid damage to painted parts of the HP All-in-One, do not use alcohol or alcohol-based cleaning products on the control panel, lid, or other painted parts of the device. Check the estimated ink levels You can easily check the ink supply level to determine how soon you might need to replace a print cartridge. The ink supply level shows an estimate of the amount of ink remaining in the print cartridges. Tip You can also print a self-test report to see if your print cartridges might need to be replaced. For more information, see Print a self-test report. To check the ink levels from the HP Director (Windows) 1. In the HP Director (or HP Solution Center), click Settings, point to Print Settings, and then click Printer Toolbox. Note You can also open the Printer Toolbox from the Print Properties dialog box. In the Print Properties dialog box, click the Services tab, and then click Service this device. Maintain your HP All-in-One 2. Click the Estimated Ink Level tab. The estimated ink levels for the print cartridges appear. To check the ink levels from the HP Image Zone software (Mac) 1. In the HP Director (OS 9) or HP Image Zone (OS X), choose Settings, and then choose Maintain Printer. 2. If the Select Printer dialog box appears, select your HP All-in-One, and then click Utilities. 3. From the pop-up menu, choose Ink Level. The estimated ink levels for the print cartridges appear. Print a self-test report If you are experiencing problems with printing, print a self-test report before you replace the print cartridges. This report provides useful information on several aspects of your device, including your print cartridges. 1. 2. 3. Load letter, A4, or legal unused plain white paper into the paper tray. Press and hold the Cancel / Resume button and then press the Start Copy Color button. The HP All-in-One prints a self-test report, which might indicate the source of the printing problem. A sample of the ink test area of the report is shown below. 42 HP PSC 1500 All-in-One series 4. 5. 6. Make sure the test patterns are even and show a complete grid. If more than a few lines in a pattern are broken, this might indicate a problem with the nozzles. You might need to clean the print cartridges. For more information, see Clean the print cartridges. Make sure the color blocks have even consistency and are representative of the colors listed below. You should see cyan, magenta, and yellow color blocks. Check the color blocks and lines of color for streaking or white lines. Streaks might indicate clogged nozzles or dirty contacts. You might need to clean the print cartridges. For more information on cleaning the print cartridges, see Clean the print cartridges. Do not clean with alcohol. If color blocks are missing, or if a block of color is muddy or does not match the label indicated below the block, this might indicate that the tri-color print cartridge is out of ink. You might need to replace the print cartridge. For more information on replacing print cartridges, see Replace the print cartridges. Maintain your HP All-in-One Work with print cartridges To ensure the best print quality from your HP All-in-One, you will need to perform some simple maintenance procedures. This section provides guidelines for handling the print cartridges and instructions for replacing, aligning, and cleaning the print cartridges. You might also need to check your print cartridges if the Check Print Cartridge light is on. This might mean that the print cartridges are not installed properly or are missing, the plastic tape has not been removed from the print cartridges, the print cartridges are out of ink, or the print carriage is blocked. For more information on troubleshooting problems with your print cartridges, see the onscreen HP Image Zone Help that came with your software. Handle the print cartridges Before you replace or clean a print cartridge, you should know the part names and how to handle the print cartridges. User Guide 43 Chapter 11 1 2 3 Copper-colored contacts Plastic tape with pink pull tab (must be removed before installing) Ink nozzles under tape Hold the print cartridges by their black plastic sides, with the label on top. Do not touch the copper-colored contacts or the ink nozzles. Maintain your HP All-in-One Warning Be careful not to drop the print cartridges. This can damage them, making them unusable. Replace the print cartridges When the ink level for the print cartridge is low, replace the print cartridge. Make sure you have a replacement print cartridge available before removing the empty print cartridge. You should also replace the print cartridges when you see faded text or if you experience print quality issues related to the print cartridges. You can check the estimated amount of ink remaining in your cartridges by using the HP Image Zone software that came with your HP All-in-One. For information on checking the ink levels from the HP Director (or HP Solution Center), see Check the estimated ink levels. Tip You can also use these instructions to replace the black print cartridge with a photo print cartridge for printing high-quality color photos. To find out the reorder number for all the print cartridges that your HP All-in-One supports, see Order print cartridges. To order print cartridges for your HP All-in-One, go to www.hp.com. If prompted, choose your country/region, follow the prompts to select your product, and then click one of the shopping links on the page. 44 HP PSC 1500 All-in-One series To replace the print cartridges 1. Make sure the HP All-in-One is on. Caution If the HP All-in-One is off when you lift the print-carriage access door to access the print cartridges, the HP All-in-One will not release the cartridges for changing. You might damage the HP All-in-One if the print cartridges are not docked safely on the right side when you try to remove them. 2. 3. Make sure the paper tray is down and there is letter or A4 unused plain white paper loaded in the paper tray. Open the print-carriage access door by lowering the door. The print carriage moves to the far right side of the HP All-in-One. 4. Wait until the print carriage is idle and silent, and then, using your thumb, lightly press down on a print cartridge to release it. If you are replacing the tri-color print cartridge, remove the print cartridge from the slot on the left. If you are replacing the black or photo print cartridge, remove the print cartridge from the slot on the right. Maintain your HP All-in-One 1 2 Print cartridge slot for the tri-color print cartridge Print cartridge slot for the black and photo print cartridges 5. Pull the print cartridge toward you out of its slot. User Guide 45 Chapter 11 6. 7. If you are removing the black print cartridge in order to install the photo print cartridge, store the black print cartridge in the print cartridge protector. For more information, see Use the print cartridge protector. If you are removing the print cartridge because it is low or out of ink, recycle the print cartridge. The HP Inkjet Supplies Recycling Program is available in many countries/regions, and lets you recycle used print cartridges free of charge. For more information, go to the following website: www.hp.com/hpinfo/globalcitizenship/environment/recycle/inkjet.html Remove the new print cartridge from its packaging and, being careful to touch only the black plastic, gently remove the plastic tape by using the pink pull tab. 1 2 Maintain your HP All-in-One 3 Copper-colored contacts Plastic tape with pink pull tab (must be removed before installing) Ink nozzles under tape Caution Do not touch the copper-colored contacts or ink nozzles. Touching these parts can result in clogs, ink failure, and bad electrical connections.