hp psc 2300 series all-in-one reference guide hp psc 2300 series all-in-one © Copyright Hewlett-Packard Company 2003 All rights are reserved. No part of the document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company. This product incorporates Adobe's PDF technology, which contains an implementation of LZW licensed under U.S. Patent 4,558,302. Adobe and the Acrobat logo are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Portions Copyright © 1989-2003 Palomar Software Inc. The HP PSC 2300 Series includes printer driver technology licensed from Palomar Software, Inc. www.palomar.com Copyright © 1999-2003 Apple Computer, Inc. Apple, the Apple logo, Mac, Mac logo, Macintosh, and Mac OS are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. Publication number: Q3073-90183 First edition: July 2003 Printed in U.S.A., Mexico, Germany, Singapore, or Malaysia. Windows®, Windows NT®, Windows ME®, Windows XP®, and Windows 2000® are U.S.-registered trademarks of Microsoft Corporation. Intel® and Pentium® are registered trademarks of Intel Corporation. Hewlett-Packard assumes no responsibility for any errors that may appear in this document, nor does it make expressed or implied warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. The Hewlett-Packard Company shall not be liable for incidental or consequential damages in connection with, or arising out of the furnishing, performance, or use of this document and the program material which it describes. Note: Regulatory information can be found in the "Technical information" section of this guide. safety information Warning! To prevent fire or shock hazard, do not expose this product to rain or any type of moisture. Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock. Warning! Potential shock hazard 1 2 Read and understand all instructions in the setup poster. Use only a grounded electrical outlet when connecting the unit to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician. Observe all warnings and instructions marked on the product. Unplug this product from wall outlets before cleaning. Do not install or use this product near water or when you are wet. Install the product securely on a stable surface. Install the product in a protected location where no one can step on or trip over the line cord, and where the line cord will not be damaged. If the product does not operate normally, see the online Troubleshooting help. No operator-serviceable parts inside. Refer servicing to qualified service personnel. Use in a well-ventilated area. It is not lawful in many places to make copies of the following items. When in doubt, check with a legal representative first. 3 4 5 6 7 · · · · · · Governmental paper or documents: - Passports - Immigration papers - Selective service papers - Identification badges, cards, or insignias Governmental stamps: - Postage stamps Food stamps notice The information contained in this document is subject to change without notice and should not be construed as a commitment by the Hewlett-Packard Company. Checks or drafts drawn on Governmental agencies Paper currency, traveler's checks, or money orders Certificates of deposit Copyrighted works 8 9 10 contents 1 hp psc overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 features at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . front panel overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . menu overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . use the hp director software to do more with your hp psc . . . . . . . . . . . 2 3 5 6 2 load originals and load paper . . . . . . . . . . . . . . . . . . . . . . . . . . 11 load an original . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . load paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . load envelopes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . load 4 by 6 inch (10 by 15 cm) photo paper . . . . . . . . . . . . . . . . . . load postcards or Hagaki cards . . . . . . . . . . . . . . . . . . . . . . . . . . . recommended papers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . load other types of paper in the input tray . . . . . . . . . . . . . . . . . . . . set the paper type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . set the paper size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . avoid jams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 12 14 15 16 16 17 18 19 19 21 22 23 26 29 33 35 37 38 40 41 44 45 47 47 48 49 50 51 3 use a photo memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 what is a memory card? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . insert a memory card and save the files to your computer . . . . . . . . . . print photos by using a proof sheet . . . . . . . . . . . . . . . . . . . . . . . . . set photo print options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . print selected photos directly from a memory card . . . . . . . . . . . . . . . use the hp photo & imaging gallery . . . . . . . . . . . . . . . . . . . . . . . . 4 use the copy features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . copy a two-page black-and-white document . . . . . . . . . . . . . . . . . . . make a 4 by 6 inch (10 by 15 cm) borderless copy of a photo . . . . . . make multiple copies of the same original . . . . . . . . . . . . . . . . . . . . copy a 4 by 6 inch (10 by 15 cm) photo onto a full-size page . . . . . . copy a photo several times on one page . . . . . . . . . . . . . . . . . . . . . resize an original to fit onto letter paper . . . . . . . . . . . . . . . . . . . . . . copy a washed-out original . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . copy a document that has been faxed several times . . . . . . . . . . . . . . enhance light areas of your copy . . . . . . . . . . . . . . . . . . . . . . . . . . make a poster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . prepare a color t-shirt transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . stop copying . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 use the scan features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 scan an original . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 stop scanning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54 v contents 6 print from your computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55 print from a software application . . . . . . . . . . . . . . . . . . . . . . . . . . .55 set print options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 stop a print job . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 7 order supplies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 order media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 order print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59 8 maintain your hp psc . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 clean the glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 clean the lid backing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61 clean the exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 work with print cartridges . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62 restore factory defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 set the power save time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .71 set the prompt delay time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72 9 get hp psc support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 get support and other information from the Internet . . . . . . . . . . . . . . . 73 hp customer support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 73 prepare your hp psc for shipment . . . . . . . . . . . . . . . . . . . . . . . . . . . 76 hp distribution center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .77 10 warranty information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 duration of limited warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79 warranty service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79 warranty upgrades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79 returning your hp psc 2300 series for service . . . . . . . . . . . . . . . . . . .80 hewlett-packard limited global warranty statement . . . . . . . . . . . . . . .80 11 technical information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83 system requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83 paper specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 print specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86 print margin specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86 copy specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 photo memory card specifications . . . . . . . . . . . . . . . . . . . . . . . . . . .88 scan specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 physical specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 power specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 environmental specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89 additional specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89 environmental product stewardship program . . . . . . . . . . . . . . . . . . . .89 regulatory notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90 declaration of conformity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93 12 hp instant share setup and use . . . . . . . . . . . . . . . . . . . . . . . . . . 95 use hp instant share in five easy steps (Windows) . . . . . . . . . . . . . . . .95 send a photo or image using your hp psc (Macintosh) . . . . . . . . . . . . .98 why should I register with hp instant share (Windows)? . . . . . . . . . . .100 vi hp psc 2300 series contents 13 troubleshooting information . . . . . . . . . . . . . . . . . . . . . . . . . . 101 installation troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 operational troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109 index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111 reference guide vii contents viii hp psc 2300 series get help This Reference Guide contains information on using your HP PSC and provides additional troubleshooting assistance for the installation process. The Reference Guide also contains information on how to order supplies and accessories, technical specifications, support, and warranty information. The table below lists additional sources of information for your HP PSC. help Setup Poster description The Setup Poster provides instructions for setting up and configuring your HP PSC. Make sure you use the correct instructions for your operating system (Windows or Macintosh). The tour provides a brief introduction to the HP PSC and its capabilities, so you can start using it immediately. You can take the tour immediately after installing the HP PSC software, or to take the tour at any time, see the product specific online help. The HP Photo & Imaging Help provides detailed information on using the software for your HP PSC. For Windows users: Go to the HP Director, and click Help. For Macintosh users: Go to the HP Director, and click Help, then click hp photo & imaging help. To access troubleshooting information, go to the HP ...