M B I IBM® Netfinity® 4000R User's Handbook IBM IBM® Netfinity® 4000R User's Handbook Note Before using this information and the product it supports, be sure to read the general information under Appendix C, "Product warranties and notices" on page 79. First Edition (September 1999) The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions, therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements and/or changes in the product(s) and/or the program(s) described in this publication at any time. This publication was developed for products and services offered in the United States of America. IBM may not offer the products, services, or features discussed in this document in other countries, and the information is subject to change without notice. Consult your local IBM representative for information on the products, services, and features available in your area. Requests for technical information about IBM products should be made to your IBM reseller or IBM marketing representative. © Copyright International Business Machines Corporation 1999. All rights reserved. Note to U.S. Government Users -- Documentation related to restricted rights -- Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp. Contents Safety information statements ............................. v Section 1. IBM Netfinity 4000R server ............................... ................ ................. ................. ................. ................. ................. ................. ................. ................. ................. ............ ............. ............. ............. ............. ............. 1 3 3 4 5 5 6 6 7 8 9 13 13 14 15 18 21 23 25 25 25 29 29 29 30 32 Chapter 1. Introducing your IBM Netfinity 4000R Inventory list . . . . . . . . . . . . . . . . . . . . . . . Features at a glance . . . . . . . . . . . . . . . . . . Model specifications . . . . . . . . . . . . . . . . . . What your IBM Netfinity 4000R offers . . . . . . . . Reliability, availability, and serviceability features . Upgradable BIOS . . . . . . . . . . . . . . . . . . . . Placement considerations . . . . . . . . . . . . . . . System specifications . . . . . . . . . . . . . . . . . Controls, indicators, and connectors . . . . . . . . . Chapter 2. Installing the server in the rack enclosure What you will need . . . . . . . . . . . . . . . . . . . . . . Preparing the server . . . . . . . . . . . . . . . . . . . . . Preparing the rack . . . . . . . . . . . . . . . . . . . . . . Installing the server ..................... Removing the server from the rack ............ Chapter 3. Using the setup utility ......................... ................... .................... .................... Chapter 4. Installing the operating system What you need . . . . . . . . . . . . . . . . . What to do . . . . . . . . . . . . . . . . . . . . Chapter 5. Solving problems General symptoms . . . . . . . Power-on self-test (POST) .. Error messages . . . . . . . . . Diagnostic utility ........ ........................... ............................ ............................ ............................ ............................ Section 2. Netfinity Manager ...................................... ............ ........... ............ ............ 33 35 35 36 36 37 39 45 45 50 52 Chapter 6. Netfinity Manager ............... Managing your IBM Netfinity server with Netfinity Manager Netfinity Manager documentation .............. Road map . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chapter 7. Netfinity Manager system requirements .............. ...... Chapter 8. Starting the Netfinity Manager installation program Chapter 9. Netfinity Manager database support DB2 database support . . . . . . . . . . . . . . . . Lotus Notes database support . . . . . . . . . . . ODBC database support .............. © Copyright IBM Corp. 1999 ................ ................. ................. ................. iii Chapter 10. Starting Netfinity Manager . . . . . Netfinity Manager Service Manager . . . . . . . . . Netfinity Manager service descriptions ....... Delaying Netfinity Manager startup on OS/2 systems ................ ................ ................ ............... ...... 57 57 58 64 65 67 67 68 Chapter 11. Getting more information about Netfinity Manager Chapter 12. Installation options Automated installation . . . . . . . Customized installation ...... .......................... .......................... .......................... Section 3. Appendixes .......................................... ................... ................... ................... ................... .................. 71 73 73 73 73 74 77 77 79 84 85 89 Appendix A. Help and service information Step 1: Troubleshooting ............ Step 2: Preparing for the service call . . . . . Step 3: Placing the service call to IBM . . . . Getting addtional help, service, and information Appendix B. Server records Serial number . . . . . . . . . ............................ ............................. ................. .................. .................. Appendix C. Product warranties and notices Notices . . . . . . . . . . . . . . . . . . . . . . . . Trademarks . . . . . . . . . . . . . . . . . . . . . Index ........................................... iv Netfinity® 4000R User's Handbook Safety information statements Before installing this product, read the Safety Information. Antes de instalar este produto, leia as Informações de Segurança. Ped instalací tohoto produktu si pectte pírucku bezpecnostních instrukcí. Læs sikkerhedsforskrifterne, før du installerer dette produkt. Ennen kuin asennat tämän tuotteen, lue turvaohjeet kohdasta Safety Information. Avant d'installer ce produit, lisez les consignes de sécurité. Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza Lees voordat u dit product installeert eerst de veiligheidsvoorschriften. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. Pred instaláciou tohto zariadenia si pecítaje Bezpecnostné predpisy. Antes de instalar este producto lea la información de seguridad. Läs säkerhetsinformationen innan du installerar den här produkten. Contents v 8 CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components. If you suspect a problem with one of these parts, contact a service technician. vi Netfinity® 4000R User's Handbook 1 DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid a shock hazard: ­ Do not connect or disconnect any cables or perform installation, maintenance, or reconfiguration of this product during an electrical storm. ­ Connect all power cords to a properly wired and grounded electrical outlet. ­ Connect to properly wired outlets any equipment that will be attached to this product. ­ When possible, use one hand only to connect or disconnect signal cables. ­ Never turn on any equipment when there is evidence of fire, water, or structural damage. ­ Disconnect the attached power cords, telecommunications systems, networks, and modems before you open the device covers, unless instructed otherwise in the installation and configuration procedures. ­ Connect and disconnect cables as described in the following table when installing, moving, or opening covers on this product or attached devices. To Connect: 1. Turn everything OFF. 2. First, attach all cables to devices. 3. Attach signal cables to connectors. 4. Attach power cords to outlet. 5. Turn device ON. To Disconnect: 1. Turn everything OFF. 2. First, remove power cords from outlet. 3. Remove signal cables from connectors. 4. Remove all cables from devices. Contents vii This book contains information notices that relate to a specific topic. The Caution and Danger notices also appear in a multilingual safety booklet. Each notice is numbered for easy reference to the corresponding notices in the safety booklet. The notice definitions are as follows: Notes These notices provide important tips, guidance, or advice. Attention These notices indicate possible damage to programs, devices, or data. An attention notice is placed just before the instruction or situation in which damage could occur. Caution These notices indicate situations that can be potentially hazardous to you. A caution notice is placed just before descriptions of potentially hazardous procedure steps or situations. Danger These notices indicate situations that are potentially lethal or extremely hazardous to you. A danger notice is placed just before descriptions of potentially lethal or extremely hazardous procedure steps or situations. viii Netfinity® 4000R User's Handbook Section 1. IBM Netfinity 4000R server Chapter 1. Introducing your IBM Netfinity 4000R Inventory list . . . . . . . . . . . . . . . . . . . . . . . Features at a glance . . . . . . . . . . . . . . . . . . Model specifications . . . . . . . . . . . . . . . . . . What your IBM Netfinity 4000R offers . . . . . . . . Reliability, availability, and serviceability features . Upgradable BIOS . . . . . . . . . . . . . . . . . . . . Placement considerations . . . . . . . . . . . . . . . System specifications . . . . . . . . . . . . . . . . . Controls, indicators, and connectors . . . . . . . . . Front View . . . . . . . . . . . . . . . . . . . . . . Back View . . . . . . . . . . . . . . . . . . . . . . ................ ................. ................. ................. ................. ................. ................. ................. ................. ................. ................. ................ ............ ............. ............. ............. ............. ............. 3 3 4 5 5 6 6 7 8 9 9 11 13 13 14 15 18 21 23 25 25 25 29 29 29 29 30 32 32 Chapter 2. Installing the server in the rack enclosure What you will need . . . . . . . . . . . . . . . . . . . . . . Preparing the server . . . . . . . . . . . . . . . . . . . . . Preparing the rack . . . . . . . . . . . . . . . . . . . . . . Installing the server ..................... ............ Removing the server from the rack Chapter 3. Using the setup utility ......................... ................... .................... .................... Chapter 4. Installing the operating system What you need . . . . . . . . . . . . . . . . . What to do . . . . . . . . . . . . . . . . . . . . Chapter 5. Solving problems ... General symptoms . . . . . . . . . . . Power-on self-test (POST) ...... POST beep codes . . . . . . . . . . Error messages . . . . . . . . . . . . . Software-generated error messages Diagnostic utility ............ ........................ ........................ ........................ ........................ ........................ ....................... ........................ © Copyright IBM Corp. 1999 1 2 Netfinity® 4000R User's Handbook Chapter 1. Introducing your IBM Netfinity 4000R This chapter provides an overview of the server features and components. We appreciate your decision to purchase an IBM® Netfinity® server. Your IBM Netfinity 4000R is a one-U-high1 rack-mounted enterprise-class appliance for high-volume network transaction processing, such as Web site queries and displays. Your server is a preconfigured device in which it is not necessary to add hardware to attain functionality. Unpack the IBM Netfinity 4000R, mount it in a rack, install a supported operating system and your own selection of software, and the server is ready to "plug-in-and-go." It may be used primarily as a transaction-processor reporting to another server, or as a server itself. Your IBM Netfinity server comes with a one-year limited warranty and IBM Netfinity Server Start Up Support. If you have access to the World Wide Web, you can obtain up-to-date information about your Netfinity server model and other IBM Netfinity server products at the following address: http://www.ibm.com/netfinity/ Inventory l ...