i Note: Before using this information and the product it supports, be sure to read the general information under "Safety information" on page vii, "Ergonomics information" on page 40, and "Notices" on page 143. First Edition (June 1999) The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE LIMITED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimers or express or implied warranties in certain transactions; therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements or changes in the products or the programs described in this publication at any time. Requests for technical information about IBM products should be made to your IBM Authorized Dealer or your IBM Marketing Representative. © Copyright International Business Machines Corporation 1999. All rights reserved. Note to US Government Users -- Documentation related to restricted rights -- Use, duplication, or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp. Thank you for selecting an IBM ThinkPad 240 computer We at IBM have developed this ThinkPad computer to meet both your technical requirements and your high expectations. To help us continue to build products that address your mobile computing needs, please take a moment to complete the ThinkPad registration. © Copyright IBM Corporation 1999 Thin kPad iii Functional highlights Functional highlights High-speed processor The Intel® high-speed processor enables high-speed data processing and provides advanced performance. Large-capacity hard disk drive The large-capacity hard disk drive can respond to a wide variety of your business demands. Color LCD The TFT (thin-film transistor) display provides clear and brilliant text and graphics. Audio Your computer is equipped with internal audio record and playback capabilities. The audio feature supports wave audio recording and playback of up to 16 bits, stereo, and 48 KHz sampling. For more information on using the audio function Online User's Guide. ThinkPad Modem The ThinkPad modem enables you to send or receive data and faxes over a telephone line. For more information on using the ThinkPad modem Online User's Guide. TrackPoint with Enhanced Controls Your computer has an enhanced TrackPoint function that enables you to make selections merely by pressing on the TrackPoint. For more information on using the TrackPoint "TrackPoint" on page 9. PC Card Support Your computer provides one PC Card slot that accepts a 16­bit PC Card and CardBus Card. For more information on installing PC Cards "Inserting a PC Card" on page 68. iv About this book About this book This book contains information that will help you operate the IBM ThinkPad 240 computer. Be sure to read the ThinkPad 240 Setup Guide and Chapter 1 of this book before using the computer. Chapter 1. "Getting Familiar with Your Computer," acquaints you with the basic features of your computer Chapter 2. "Extending the Features of Your Computer," provides information on installing options and using your computer's high-technology features. Chapter 3. "Protecting Your Computer," provides information on using passwords, and using locks. Chapter 4. "Solving Computer Problems," describes what to do when you have a computer problem. The chapter includes a troubleshooting guide and information on how to recover lost or damaged software. Chapter 5. "Getting Service," describes various options of IBM's suppport and service. Appendix A, Features and specifications describes the features and specifications associated with your computer, including information on power cords. Appendix B, Product warranties and notices contains the warranty statements for your computer and notices for this book. The glossary defines terms appearing in this book. The book concludes with an index. v About this book Icons Used in This Book For procedures or information unique to the operating system installed in your computer: Information for Microsoft Windows 98 users. Information for Microsoft Windows NT users. Information for Microsoft Windows 95 users. Indicates situations that are potentially lethal or extremely hazardous to you. vi Safety information Safety information Electrical safety notice DANGER Electrical current from power, telephone, and communication cables is hazardous. To avoid shock hazard, connect and disconnect cables as shown below when installing, moving, or opening the covers of this product or attached devices. The 3­pin power cord must be used with a properly grounded outlet. To Connect Turn everything OFF. To Disconnect Turn everything OFF. First, attach all cables to devices. First, remove the power cord from the outlet. Attach the signal cables to the receptacles. Remove the signal cables from the receptacles. Attach the power cord to an outlet. Remove all cables from device. Turn the device ON. vii Safety information Note: In the U.K., by law: The telephone line cable must be connected after the power cord. The power cord must be disconnected after the telephone line cable. DANGER The lithium battery contains lithium and can explode if not properly used, handled, or disposed of. Do not disassemble, incinerate, or short-circuit the rechargeable battery pack. Do not put it in trash that is disposed of in landfills. Dispose of it as required by local ordinances or regulations. In the United States, call IBM at 1-800-IBM-4333 for information on disposal. Do not: (1) throw or immerse into water, (2) heat to more than 100°C (212°F), or (3) attempt to repair or disassemble. Dispose of it as required by local ordinances or regulations. CAUTION: The fluorescent lamp in the liquid crystal display (LCD) contains mercury. Do not put it in trash that is disposed of in landfills. Dispose of it as required by local ordinances or regulations. The LCD is made of glass, and rough handling or dropping the computer can cause the LCD to break. If the LCD breaks and the internal fluid gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes; then get medical care if any symptoms are present after washing. viii Contents Thank you for selecting an IBM ThinkPad 240 computer Functional highlights . . . . . . . . . . . . . . . . . . . . . . . About this book . . . . . . . . . . . . . . . . . . . . . . . . . . Safety information . . . . . . . . . . . . . . . . . . . . . . . . Electrical safety notice . . . . . . . . . . . . . . . . . . . . Chapter 1. Getting familiar with your computer Identifying the hardware features . . . . . . . . . . Front view of the computer . . . . . . . . . . . . Rear view of the computer . . . . . . . . . . . . Bottom view of the computer .......... System status indicators . . . . . . . . . . . . . . . Distinctive functions of your computer . . . . . . . Keyboard functions . . . . . . . . . . . . . . . . ............ ThinkPad utility programs Online User's Guide . . . . . . . . . . . . . . . . Backing up your system . . . . . . . . . . . . . . . ThinkPad Software Selection CD . . . . . . . . Recovery CD . . . . . . . . . . . . . . . . . . . . ConfigSafe . . . . . . . . . . . . . . . . . . . . . ThinkPad Web site or bulletin board . . . . . . Replacing the battery pack . . . . . . . . . . . . . Attaching the Large Battery pack . . . . . . . . Handling your computer . . . . . . . . . . . . . . . ThinkPad don'ts . . . . . . . . . . . . . . . . . . ThinkPad do's . . . . . . . . . . . . . . . . . . . Cleaning your computer . . . . . . . . . . . . . Carrying the computer . . . . . . . . . . . . . . Maximizing battery-powered operation . . . . . Ruggedized mobile computers ......... ............. Ergonomics information For more information . . . . . . . . . . . . . . . .. ... ... ... ... iii iv v vii vii 1 2 2 4 6 7 9 9 16 31 32 32 32 32 33 34 35 36 36 38 38 38 39 39 40 42 43 44 45 ........ ......... ......... ......... ......... ......... ......... ......... ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ .... .... .... Chapter 2. Extending the features of your computer Customizing the TrackPoint . . . . . . . . . . . . . . . . . Using the Press-to-Select page . . . . . . . . . . . . . © Copyright IBM Corporation 1999 ix Using the Sensitivity page . . . . . . . . . . . . Increasing memory . . . . . . . . . . . . . . . . . . Upgrading the memory . . . . . . . . . . . . . . Attaching an external mouse, keypad or keyboard Attaching an external mouse or numeric keypad Attaching an external keyboard and mouse . . Disabling the TrackPoint . . . . . . . . . . . . . Attaching the external FDD drive . . . . . . . . . . Attaching the external CD-ROM drive . . . . . . . Connecting the CD-ROM to the ThinkPad 240 Installing the CD-ROM device driver . . . . . . Attaching an external monitor . . . . . . . . . . . . Display output location . . . . . . . . . . . . . . Display modes . . . . . . . . . . . . . . . . . . . Attaching a printer . . . . . . . . . . . . . . . . . . Inserting a PC Card . . . . . . . . . . . . . . . . . Removing the PC Card . . . . . . . . . . . . . . Chapter 3. Protecting your computer Using passwords . . . . . . . . . . . . . Entering a password . . . . . . . . . Setting a password . . . . . . . . . . Changing or removing a password . Using locks . . . . . . . . . . . . . . . . ........ ........ ........ ....... ....... ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ 46 47 47 53 53 55 56 58 59 59 60 63 64 65 67 68 69 71 72 73 74 75 76 77 78 86 86 86 87 88 89 92 93 95 96 97 97 98 98 ............. .............. .............. .............. .............. .............. ............ ............ ............ ............ ........... ............ ............ ............ ............ ............ ............ ............ ............ ............ ............ ............ Chapter 4. Solving computer problems Frequently asked questions . . . . . . . . . Hints, tips and limitations . . . . . . . . . . USB connector considerations . . . . . . Using an external condenser microphone Troubleshooting guide . . . . . . . . . . . . Troubleshooting charts . . . . . . . . . . . . Error codes or messages ........ No error codes or messages ...... Input problems . . . . . . . . . . . . . . . Suspend or hibernation problems . . . . LCD problems . . . . . . . . . . . . . . . Indicator problems . . . . . . . . . . . . . Battery problems ............. HDD problems . . . . . . . . . . . . . . . Infrared communication problems . . . . x Audio problems . . . . . . . . . . . . . . . Universal serial bus (USB) problems . . . Modem problems . . . . . . . . . . . . . . PC Card problems ............. Printer problems . . . . . . . . . . . . . . . External monitor problems . . . . . . . . . Other option problems . . . . . . . . . . . Software problems ............. Other problems . . . . . . . . . . . . . . . Recovering lost or damaged software . . . . Using the ThinkPad Software Selection CD Using the Recovery CD .......... Chapter 5. Getting Service . . . . . . Information on your computer . . . . . . Option list . . . . . . . . . . . . . . . . ........ Identification numbers Problem recording sheet . . . . . . . Customer support and service . . . . . Help by telephone . . . . . . . . . . . ThinkPad EasyServ . . . . . . . . . . Getting help around the world . . . . Fax information . . . . . . . . . . . . Electronic support services . . . . . . Purchasing additional services . . . . . Enhanced PC support line . . . . . . Client support line . . . . . . . . . . . Network and server support line .. Ordering support line services . . . . Warranty and repair services . . . . Obtaining IBM operating system updates Getting update diskettes . . . . . . . Ordering publications . . . . . . . . . ........... ........... ........... ........... ........... ........... ........... ........... ........... ........... .......... ........... 99 99 100 102 103 104 106 107 108 109 109 110 121 123 123 123 124 125 125 126 126 126 127 129 129 130 130 130 131 132 132 132 133 134 136 137 139 143 .............. .............. .............. .............. .............. .............. .............. .............. .............. .............. .............. .............. .............. .............. .............. .............. .............. ............. . ...