i Note Before using this information and the product it supports, be sure to read the general information under "Notices" on page 213. First Edition (March 1997) The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE LIMITED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimers or express or implied warranties in certain transactions; therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements or changes in the products or the programs described in this publication at any time. Requests for technical information about IBM products should be made to your IBM Authorized Dealer or your IBM Marketing Representative. Copyright International Business Machines Corporation 1997. All rights reserved. Note to U.S. Government Users ­ Documentation related to restricted rights ­ Use, duplication or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp. Thank You for Selecting an IBM ThinkPad 380 or 380D Computer We hope the powerful IBM ThinkPad 380 or 380D computer will fulfill your mobile computing needs. iii Distinctive System Features of the IBM ThinkPad 380 or 380D computer The computer provides two PC Card slots that accept a 16-bit PC Card and a software that makes using PC Cards easy. SVGA Color LCD: Page 44. Both the DSTN (dual-scan super-twisted nematic) and TFT (thin-film transistor) display models offer 65,536 colors at 800-by-600 resolution, for a colorful and clear picture. Infrared Communication: Page 49. An infrared port is supplied with your computer for wireless serial communication. Power Management: Page 63. The computer comes with software that allows you to extend battery life by reducing power usage throughout the computer system. It also provides a resume function, which is faster than computer power-on, quickly returning you to where you left off. TrackPoint III: Page 20. Pointing, selecting, and dragging all become part of a single process without your needing to lift your hands from the keyboard. Security Features: Page 73. You can set passwords or use locks to secure your computer. The Personalization Utilities are also provided, which is a program that allows you to identify your computer. Fn F7 F1 Fn Key Function: Page 22. Controlling display output type or saving battery power is easily set with the combination of the Fn key with a function key (F1­F12). Audio Support Features: ThinkPad Features Program: Page 28. The ThinkPad Features program is a graphical user interface (or set of commands) that allows you to easily set various parameters. PC Card Support: Page 46. Page 51. The audio support is compatible with Sound Blaster** with various audio features for your entertainment. iv IBM ThinkPad 380 or 380D User's Guide Where to Find Information What would you like to do with your computer? The following gives you a shortcut to where you can find information in this book. Find the topic that interests you; then follow the arrow! Setting up the computer Setup Installing options Installing PC Cards Page 6. Chapter 6. Page 86. Page 48. Page 28. Using the PC Card software Using the ThinkPad features program Creating the backup diskettes using utility programs. Page 12. Reinstalling the operating system Changing the system resource setting Attaching an external display The Basics Using the infrared communication feature Using the audio feature Frequently asked question Troubleshooting Troubleshooting Page 147. How to receive IBM Customer Support and Service Page 166. Preserving battery-pack life Travel and Security Using battery power-management function Using passwords Using locks Page 74. Page 63. Page 60. Page 51 Page 141. Page 49. Page 42. Chapter 7. Appendix A. Page 83. v About This Book Note: This book contains information that will help you operate the IBM The illustrations in this book might be ThinkPad 380 or 380D computer (hereafter called the 380, 380D, or slightly different from your computer. computer). Be sure to read Chapter 1 and Chapter 2 before using the computer. Read from Chapter 3 on whenever you need to. Chapter 1, "Getting Started," provides information about how to set up your computer. Chapter 2, "Getting Familiar with Your Computer," acquaints you with the basic features of your computer. Chapter 3, "Operating Your Computer," provides information on using your computer's different features. Chapter 4, "Using Battery Power," provides power management information and describes how to operate your computer with the battery pack. Chapter 5, "Protecting Your Computer," provides information for protecting your computer. Chapter 6, "Installing and Removing Options," describes how to install or remove IBM options. Chapter 7, "Installing Software," provides procedures for installing operating systems and device drivers in your computer. Chapter 8, "Solving Computer Problems," describes what to do when you have a computer problem. Appendix A, "Avoiding Hardware Conflicts," lists some steps you can take to avoid problems when you add or remove options. Appendix B, "Advanced Information for PC Cards for OS/2 Warp," provides additional information when using PC Cards. Appendix C, "Using PS2 Commands," provides the PS2 commands for the ThinkPad Features program. Appendix D, "Features and Specifications," describes the features and specifications associated with your computer. vi IBM ThinkPad 380 or 380D User's Guide Appendix E, "Product Warranties and Notices," contains the warranty statements for your computer and notices for this book. The glossary defines terms appearing in this book. vii Viewing the Online Book You can view this book online to easily retrieve information about the computer when you are traveling. Note: The online book is not available in all countries. To start the online book, select the Online Book icon in Microsoft** Windows** 95. Information Notices Note Provides important hints, tips, guidance, or advice. This book contains notices that relate to specific information or text. Caution Usild Lke Sejk Using Easy-Setup Note: LKjef osijdf lke. LIej tlkje sfoi efp sl lkjdf toie sfekjt. Ltke fsoie ltij erlkjs efoitj sdf. The skfeoig lksjdf otie sfldkj tekjs fdi zdif lkt elskfd. Pdfk setk sdfk shtke fdij thesdfkl sekj soit oit skdf 3 lskdti shd gkejt wse. Tkj eoisdjf tlkjsd. Caution: Ljsdkf thkejr fosidj tlkje afshei ldfkue. Toisdjf sldj ohd flskajt shdf, foiasj. Danger: Lskjdt oidsfa thie rsldkj etskdjf xo. Oijds kj dtah fia glisdjf klasdjt sadf. Attention LKj tlke fsoiej glkje f lskjdf oiret e. SKjt slkfj eoit sf. Indicates situations that are potentially hazardous to you. It appears in text before the instruction or situation that could be hazardous. Attention Indicates possible damage to programs, devices, system, or data. It appears next to the related instruction or situation in which possible damage could occur. 1 LKdkfsa oif lkaj oisdt lskef. Danger Chapter 2. Yoekf Blksd Lekjf 109 Indicates situations that are potentially lethal or extremely hazardous to you. It is indicated by the symbol and appears in text before the instruction or situation that could be dangerous. viii IBM ThinkPad 380 or 380D User's Guide Treatment of Icons This book contains the following icons (symbols): For procedures or information unique to the operating system installed in your computer: WIN Information for Microsoft Windows 95 users. Information for Microsoft Windows Version 3.11 users. OS/2 Information for IBM Operating System/2 (OS/2) users. Information for IBM DOS users. DOS WIN Information for Microsoft Windows NT Workstation users. For procedures or information unique to the computer model or type: 380D Information only for the 380D. For information referred to: Where to go for more information. ix Ergonomics Information This is important information to read before using your ThinkPad computer in the virtual office. Working in the virtual office may mean adapting to frequent changes in your environment. Following some simple "rules of the road" will make things easier and bring you the maximum benefits of your ThinkPad computer. Keeping in mind such basics as good lighting and proper seating, for example, can go a long way in helping you enhance your performance and achieve greater comfort wherever you are. 1 Head 2 View 4 Chair 3 Display 5 Arms 6 Thighs x IBM ThinkPad 380 or 380D User's Guide Note: The example shown here of someone in a traditional setting. Even when not in such a setting, you can follow many of these tips. Develop good habits, and they will serve you well. 1 Head Keep your head in a comfortable and vertical position. View Maintain a comfortable viewing distance of 510­760 mm (20­30 in.). Display Position the display to avoid glare or reflections from overhead lighting or outside sources of light. Keep the display screen clean and set the contrast and brightness to levels that allow you to see the screen clearly. 4 Thighs Keep your thighs parallel to the floor and your feet flat on the floor or on a footrest. Arms Keep your forearms, wrists, and hands in a relaxed and neutral position. Don't pound the keys; type with a soft touch. Chair Use a chair that gives you good back support. 2 5 3 6 What if I am traveling? It may not be possible to observe the best ergonomic practices when you are using the ThinkPad computer while on the move or in a "casual" setting, such as the seashore or on a mountaintop. Sometimes, your lap may be the only "desk" around. Regardless of the setting, try to observe as many of the tips for proper usage as possible. Sitting properly and using adequate lighting, for example, will help you maintain desirable comfort and performance levels. Questions about vision? IBM's visual display screens are designed to meet the highest standards and to provide you with clear, crisp images and large, bright displays that are easy to see, yet easy on the eyes. Of course, any concentrated and sustained visual activity can be tiring. If you have questions on eye fatigue or visual discomfort, consult a vision care specialist for advice. xi Safety Notice DANGER Do not disassemble, incinerate, or short-circuit the rechargeable battery pack. Do not put it in trash that is disposed of in landfills. Dispose of it as required by local ordinances or regulations. In the United States, call IBM at 1-800-IBM-4333 for information on disposal. CAUTION: The fluorescent lamp in the liquid crystal display (LCD) contains mercury. Do not put it in trash that is disposed of in landfills. Dispose of it as required by local ordinances or regulations. The LCD is made of glass, and rough handling or dropping the computer can cause the LCD to break. If the LCD breaks and the internal fluid gets into your eyes or on your hands, immediately wash the affected areas with water for at least 15 minutes; then get medical care if any symptoms are present after washing. xii IBM ThinkPad 380 or 380D User's Guide Laser Compliance Statement The CD-ROM drive in the IBM ThinkPad 380D is a laser product. The CD-ROM drive's classification label (shown below) is located on the top of the drive. CLASS 1 LASER PRODUCT LASER KLASSE 1 LUOKAN 1 LASERLAITE APPAREIL A LASER DE CLASSE 1 KLASS 1 LASER APPARAT The CD-ROM drive is certified in the U.S. to conform to the requirements of the Department of Health and Human Services 21 Code of Federal Regulations (DHHS 21 CFR) Subchapter J for Class I laser products. In other countries, the drive is certified to conform to the requirements of EN60825. 380D CAUTION: Do not open the CD-ROM drive; no user adjustments or serviceable parts are inside. Use of controls, adjustments, or the performance of procedures other than those specified may result in hazardous radiation exposure. Class I (1) laser products are not considered to be hazardous. The CD-ROM drive has an internal, Class I (1), 0.5-milliwatt, aluminum gallium-arsenide laser that operates at a wavelength of 760 to 810 nanometers. The design of the laser system and the CD-ROM drive ensures that there is no exposure to laser radiation above a Class I (1) level during normal operation, user maintenance, or servicing conditions. xiii xiv IBM ThinkPad 380 or 380D User's Guide Contents About This Book . . . . . . . . Viewing the Online Book . . Information Notices . . . . . . . Treatment of Icons . . . . . . . Ergonomics Information . . . . Safety Notice . . . . . . . . . . Laser Compliance Statement Chapter 1. Getting Started Overall Setup Procedures . Checking Your Items . . . . Setting Up Your Computer Going from Here . . . . . . .................... ................... ................... .................... .................... .................... .................. vi viii viii ix x xii xiii 1 2 4 6 11 13 14 18 20 22 24 25 27 28 29 33 33 37 39 39 41 42 44 45 46 47 47 48 49 49 ..................... ...................... ...................... ...................... ..................... ...... ....... ....... ....... ....... ....... ....... Chapter 2. Getting Familiar with Your Computer Identifying the Hardware Features . . . . . . . . . . System-Status Indicators . . . . . . . . . . . . . . . Operating with the TrackPoint III . . . . . . . . . . . Using the Fn Key Function . . . . . . . . . . . . . . Operating the Numeric Keypad . . . . . . . . . . . . Protecting the Computer from Damage . . . . . . . Chapter 3. Operating Your Computer . . . . . Using the ThinkPad Features Program . . . . . . Starting the ThinkPad Features Program ... Using Easy-Setup .................. Starting Easy-Setup . . . . . . . . . . . . . . . . Using the Selectable Drive-Startup Sequence . Using the Computer LCD or the External Monitor Display Output Type . . . . . . . . . . . . . . . Considerations for the DOS Screen on the LCD Attaching an External Monitor . . . . . . . . . . Using SVGA Video Mode ............ Motion Video Playback . . . . . . . . . . . . . . Using PC Cards ................... About the Zoomed Video Port Card ...... PC Card Limitations under Power Management Using the PC Card Support Software ..... Using the Infrared Communication Feature . . . . Considerations for Communication . . . . . . . ........ ........ ........ ........ ........ ........ ........ ........ ....... ........ ........ ........ ........ ........ ....... ........ ........ ........ Copyright IBM Corp. 1996 xv Using Audio Features ........................ ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ ........ ....... 51 53 54 54 55 58 58 59 60 60 60 63 63 73 74 74 78 82 83 85 86 86 88 89 90 95 96 97 99 101 102 103 104 104 106 106 Chapter 4. Using Battery Power . . . . . . . . . Charging the Battery Pack ............. Charging with the AC Adapter . . . . . . . . . . Replacing the Battery Pack . . . . . . . . . . . . . Monitoring the Battery Status . . . . . . . . . . . . Using the Battery Status Indicator ....... Using the Fuel-Gauge Program . . . . . . . . . Preserving Battery-Pack Life . . . . . . . . . . . . Maximizing Battery-Powered Operation . . . . . . Using Advanced Power Management ..... Decreasing LCD Brightness (TFT Model Only) Using the Battery Power-Management Function Chapter 5. Protecting Your Computer Using Passwords . . . . . . . . . . . . . Power-On Password . . . . . . . . . Hard Disk Password . . . . . . . . . Using the Personalization Feature . . . Using Locks . . . . . . . . . . . . . . . . ............. .............. .............. .............. .............. .............. ........ ........ ........ ........ ........ ........ ....... ........ ........ .. .. .. .. .. .. . .. Chapter 6. Installing and Removing Options . Using the PC Card Slot . . . . . . . . . . . . . . . Installing a PC Card ............... Removing a PC Card . . . . . . . . . . . . . . . Increasing the Memory Capacity . . . . . . . . . . Installing or Removing the DIMM . . . . . . . . Attaching an External Numeric Keypad or a Mouse Using the Mouse and Other Pointing Devices . Attaching an External Keyboard . . . . . . . . . . Chapter 7. Installing Software . . . . . . . . . . . . . . . . What You Need for Your Computer . . . . . . . . . . . . . . Installing the Operating System and Device Drivers . . . . . Accessing Remote Software Services . . . . . . . . . . . Installing Software for Windows 95 .............. Installing the CD-ROM Device Driver for Windows 95 . . Installing the ThinkPad Features Program for Windows 95 Installing the PC Card Support Software for Windows 95 xvi IBM ThinkPad 380 or 380D User's Guide Installing the Audio Support Software for Windows 95 . . . . Installing the Infrared Device Driver for Windows 95 . . . . . Installing the ThinkPad Display Device Driver for Windows 95 Installing Software for OS/2 Warp . . . . . . . . . . . . . . . . . .................... Installing IBM OS/2 Warp Installing the CD-ROM Device Driver for OS/2 . . . . . . . . Installing the ThinkPad Features Program for OS/2 . . . . . Installing the PC Card Support Software for OS/2 . . . . . . Installing the Audio Support Software for OS/2 . . . . . . . . Installing the Infrared Device Driver for OS/2 . . . . . . . . . Installing the ThinkPad Display Device Driver for OS/2 . . . Installing Software for DOS . . . . . . . . . . . . . . . . . . . . . Installing IBM PC DOS Version 7.0 . . . . . . . . . . . . . . . Installing the CD-ROM Device Driver for DOS ........ ..... Installing the ThinkPad Features Program for DOS Installing the PC Card Support Software for DOS ...... Installing the Audio Support Software for DOS . . . . . . . . Installing Software for Windows Version 3.11 .......... Installing Microsoft Windows Version 3.11 . . . . . . . . . . . Installing the ThinkPad Features Program for Windows Version 3.11 . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing the PC Card Support Software for Windows Version 3.11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing the Audio Support Software for Windows Version 3.11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing the Infrared Device Driver for Windows Version 3.11 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing the ThinkPad Display Device Driver for Windows Version 3.11 . . . . . . . . . . . . . . . . . . . . . . . . . . . Installing Software for Windows NT Version 3.51 or 4.0 . . . . Installing the ThinkPad Features Program for Windows NT . Installing the PC Card Support Software for Window NT . . Installing the Audio Support Software for Windows NT 3.51 Installing the Audio Support Software for Windows NT 4.0 . Installing the Video Features Diskette for Windows NT . . . Installing the Device Driver for PC Card . . . . . . . . . . . . Chapter 8. Solving Computer Problems . . . . . Common Problems and Frequently Asked Questions Common Problems and Actions . . . . . . . . . . ....... ...... ....... 106 107 108 109 110 113 113 115 116 117 118 119 119 120 121 122 122 123 123 126 126 127 127 128 129 131 131 131 133 133 135 139 141 141 Contents xvii Frequently Asked Questions and Answers . . . . . . . . . Testing the Computer . . . . . . . . . . . . . . . . . . . . . . Troubleshooting Charts . . . . . . . . . . . . . . . . . . . . . Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . LCD Blank or Power-On Problems . . . . . . . . . . . . . Screen Messages . . . . . . . . . . . . . . . . . . . . . . . Other Problems . . . . . . . . . . . . . . . . . . . . . . . . What If Testing Cannot Find the Problem? . . . . . . . . . . Battery Power Problems . . . . . . . . . . . . . . . . . . . External Monitor Problems . . . . . . . . . . . . . . . . . . Hibernation Problems . . . . . . . . . . . . . . . . . . . . . Infrared Communication Problems . . . . . . . . . . . . . Keyboard, External Numeric Keypad, and Pointing Device Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . ....... ThinkPad 380/385 Port Replicator Problems Option Problems . . . . . . . . . . . . . . . . . . . . . . . . PC Card Problems . . . . . . . . . . . . . . . . . . . . . . Printer Problems . . . . . . . . . . . . . . . . . . . . . . . . Software Problems . . . . . . . . . . . . . . . . . . . . . . Getting Service . . . . . . . . . . . . . . . . . . . . . . . . . . Listing Installed Options . . . . . . . . . . . . . . . . . . . Recording Identification Numbers . . . . . . . . . . . . . . How to receive Customer Support and Service . . . . . . Purchasing Additional Services . . . . . . . . . . . . . . . Obtaining IBM Operating System Updates . . . . . . . . . About Your Warranty . . . . . . . . . . . . . . . . . . . . . Appendix A. Avoiding Hardware Conflicts Avoiding System Resource Conflicts . . . . . List of System Resources . . . . . . . . . . . .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. 142 145 147 147 150 151 153 154 154 155 156 157 158 159 160 161 162 162 163 165 165 166 170 173 173 175 175 178 .......... ........... ........... Appendix B. Advanced Information for PC Cards for OS/2 Warp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Auto Configurator for PC Card Director . . . . . . . . . . . . . Starting the Auto Configurator Utility . . . . . . . . . . . . . Adding to the CONFIG.SYS File . . . . . . . . . . . . . . . . . Registered Drivers and Standard Rules . . . . . . . . . . . Strage Card Device Driver .................... PCMCIA Storage Card Device Driver ............ Before Using PCMCIA Storage Cards . . . . . . . . . . . . . . . . . . . . 181 181 181 185 185 188 188 188 xviii IBM ThinkPad 380 or 380D User's Guide Using PCMCIA ATA Cards with Multiple Partitions . Parameters for the PCMCIA ATA Card Device Driver PCMCIA Storage Card Device Manager . . . . . . . OS/2 PCMCIA Storage API Device Driver . . . . . . ....... Flash Card Memory Technology Driver Checking the Allocated Resources for the PC Card . . Avoiding PC Card Resource Conflicts . . . . . . . . . . Virtual Card Services ................... Appendix C. Using PS2 Commands ..... .... ..... ..... ..... ..... ..... ..... 188 188 190 190 190 191 193 194 195 203 203 205 207 209 210 211 213 213 214 217 221 .............. ........... ........... ........... ........... ........... ........... ........ ......... ......... ......... Appendix D. Features and Specifications Features . . . . . . . . . . . . . . . . . . . . . Specifications . . . . . . . . . . . . . . . . . . IBM Power Cords . . . . . . . . . . . . . . . . Electrical Safety Notice . . . . . . . . . . . Diskette Standards . . . . . . . . . . . . . . . Appendix E. Product Warranties and Notices Notices . . . . . . . . . . . . . . . . . . . . . . . . Trademarks ................... Electronic Emission Notice . . . . . . . . . . . . Glossary Index ............................... .................................. Contents xix xx IBM ThinkPad 380 or 380D User's Guide Chapter 1. Getting Started Welcome to the world of ThinkPad computers! The ThinkPad 380 or 380D computer is designed to meet your everyday mobile computing needs. It provides you with various features, unique to IBM products, which help your everyday work proceed easily and smoothly. You can use your ThinkPad 380 or 380D computer in the office or at home as a desktop computer by attaching an external keyboard, display, or other external devices. And, of course, you can easily carry your computer wherever you need a computer "on the go." This chapter describes step-by-step instructions to help you set up your new computer. Overall Setup Procedures Checking Your Items . . . Setting Up Your Computer Going from Here . . . . . ....................... ....................... ...................... ...................... 2 4 6 11 Copyright IBM Corp. 1996 1 Getting Started Overall Setup Procedures The following is a general outline of the overall procedure to take when using the computer for the first time. For details and actual procedures, refer to the pages indicated. 1 Set Up the Computer First, check whether your computer came with all the necessary items. Then, install the battery pack in the computer. Now you are ready to turn on the computer. 2 Install Options If you have any options, such as memory cards, install the options. 3 Customize Your Computer You can use the ThinkPad Features program to customize the performance of your computer. You can use Easy-Setup, a built-in system function, to set (for example) the password to prevent your computer from unauthorized use. 2 IBM ThinkPad 380 or 380D User's Guide Getting Started 4 Make a Backup of Your System Your computer comes with the necessary software already installed for you to use the computer right out of the box. You can make a backup copy of preloaded applications and system support software. You can also know how many diskette you need for the backup at the Diskette Factory program. You can also make a backup copy of Windows 95 using Create System Disk. It tells you how many diskette you need. 4 For your information Do you need more hard disk space? If you have already made a backup copy of all necessary software using the Diskette Factory program, you can delete any preloaded software you do not want for more free hard disk space. Click on the Diskette Factory icon; then follow the instructions on the screen. Chapter 1. Getting Started 3 Getting Started Checking Your Items Important Be very careful not to drop or place heavy objects on this computer, because damage to the screen will occur. A broken or cracked screen will not be replaced under IBM's Limited Warranty. Remove the items from the shipping box and check that all necessary items are shipped with your computer. 1 Match the items, one by one, with the following figures. If any item is missing or damaged, contact your place of purchase. Computer Battery Pack Supplies power to the computer for mobile operation. AC Adapter Power Cord Windows 95 User's guide with the Certificate of Authenticity Miscellaneous Items Envelope In some countries, your AC Adapter is a 3-pin AC Adapter (different from the one shown). In this case, make sure you read the safety notices on page 208. In some countries, the Certificate of Authenticity of Windows 95 is on the front cover of the Windows 95 user's guide. The product ID number (ten digits) is in the Certificate. Keep it in safe place in case of you reinstall Windows 95. This envelope contains spare caps for the TrackPoint III and other items or certificates. 4 IBM ThinkPad 380 or 380D User's Guide Getting Started 2 Turn the computer upside down and record the identification numbers 1 on page 165. The machine type has a prefix of Type. The serial number has a prefix of S/N. These numbers are required when you order service. After recording the numbers, place the computer as it was (so that the side marked IBM ThinkPad faces upward). Chapter 1. Getting Started 5 Getting Started Setting Up Your Computer You are now ready to assemble and start your computer. The steps on the next few pages guide you through the process. 1 2 Turn the computer upside down. Make sure the battery pack lock is upper position. If not, pull the battery pack lock upward. 1 2 Battery pack lock 3 Install the battery pack as shown ( 1 ), slide the battery pack lock toward the rear of the computer ( 2 ). 1 2 6 IBM ThinkPad 380 or 380D User's Guide Getting Started DANGER The battery pack provided with your computer contains a small amount of harmful substances. To avoid possible injury: Keep the battery pack away from fire. Do not expose the battery pack to water or rain. Do not attempt to disassemble the battery pack. Avoid mechanical shocks to the battery. Always use battery packs recommended by IBM. Keep the battery pack away from children. When disposing of the battery, comply with local ordinances or regulations or your company's safety standards. 4 Press the battery pack lock downward. 5 Place the computer right side up. Make sure it is not turned on. Chapter 1. Getting Started 7 Getting Started 6 Connect the AC Adapter to the rear of the computer as shown. (Connect 1 , 2 , and then 3 .) DANGER Do not attempt to open the AC Adapter case. The AC Adapter is permanently sealed and cannot be repaired. Attention: Always use an AC Adapter certified by IBM in the country where you will be using the computer. Operating the computer with an incorrect AC Adapter can cause damage to the battery pack and to the computer. For Your Information To use the AC Adapter outside your home country, you need an ac power cord that is certified for the country you are visiting. You can purchase one through IBM authorized reseller or IBM marketing representative in that country. See page 207. 8 IBM ThinkPad 380 or 380D User's Guide Getting Started 7 Slide the latches on both sides of the liquid crystal display (LCD) outward ( 1 ) and open the LCD ( 2 ). Position the LCD so that it is convenient for viewing. Note: The LCD opens up to 150°. Do not force the LCD to open flat (180°). 8 Press the power switch to turn on the computer ( 1 ). 2 ) for a DSTN display and the brightness control ( Position the contrast ( display according to the figure. 2 ) for a TFT Chapter 1. Getting Started 9 Getting Started 9 After a single beep, one of the following panels appears, confirming that the system is operating correctly. 1996 .12.31 Year Month Day 23:59:59 Hour Month Second Date and Time menu panel Startup panel This menu instructs you to set the initial date and time. To set the date and time, see "Using Easy-Setup" on page 33. The preinstalled operating system panel (startup panel) appears. (The panel shown is an example of an operating system screen.) If one of these panels do not appear, a failure might have occurred in the computer. See Chapter 8. Congratulations! You have successfully completed the basic setup of your computer. 10 IBM ThinkPad 380 or 380D User's Guide Getting Started Going from Here After you have completed setting up your computer, you can now start using your computer: Do you want to know more about your computer? If you like to know more about your 380 or 380D computer, read Chapter 2, which provides you with the basic features of your computer. Are you ready to use your computer? If you have any application programs to install, follow the instructions in the documentation that came with those programs. Do you need to reinstall the operating system? Note: Make a backup copy of all necessary files using the Diskette Factory and the Create System Disk utility program of Windows 95. If you are reinstalling the operating system to customize your computer, follow the instructions on page 99. Chapter 1. Getting Started 11 Do you need more hard disk space? Your computer did not come with the utility and device driver diskettes, and you have already made a backup copy of all necessary software using the Diskette Factory program. You can obtain more free hard disk space by deleting any preinstalled software you do not want to use. Click on the Diskette Factory icon; then follow the instructions on the screen to delete any preinstalled software. Important You should make a backup copy of the files on the hard disk drive, in case you accidentally erase preinstalled software or intentionally modify the hard disk drive. You can use the backup copy to restore your computer to the way it was at the time of purchase. You can create the device driver diskettes you need to install all necessary software, using the Diskette Factory program. You can also create the Windows 95 operating system using Create System Disk. To use the Diskette Factory: 1. Click on the Diskette Factory icon ( ) in your operating system. (The list of diskette names is shown with the number of necessary diskettes needed.) 2. Click on the diskette names you want to create; then click on Build. 3. Follow the instructions on the screen. To use the Create System Disk utility of Windows 95: 1. 2. 3. 4. 5. 6. Click on Start. Click on Programs. Click on Accessory. Click on System tool. Click on Create System Disk. Follow the instructions on the screen. 12 IBM ThinkPad 380 or 380D User's Guide Chapter 2. Getting Familiar with Your Computer This chapter provides basic information about your computer. Identifying the Hardware Features . . System-Status Indicators . . . . . . . Operating with the TrackPoint III . . . Using the Fn Key Function . . . . . . Operating the Numeric Keypad . . . . Protecting the Computer from Damage ............... ............... ............... ............... ............... .............. 14 18 20 22 24 25 Copyright IBM Corp. 1996 13 Identifying the Hardware Features Identifying the Hardware Features In this section, you can review the hardware features of your computer. Front View 1 2 The LCD latches open the LCD when they are slid outward. The color LCD screen displays computer output. (See page 39.) The contrast control moves up or down to adjust the clarity of the picture. (For DSTN models only.) The brightness control moves up or down to adjust the brightness of the display. (For TFT models only.) 4 3 The headphone jack, a 1/8-inch (3.5-mm) diameter jack, is where you connect a stereo headphone or external speakers. This jack can be used concurrently with the microphone/line-in jack. (See page 51.) The microphone/line-in jack, a 1/8-inch (3.5-mm) diameter jack, is where a stereo microphone or external audio device is connected. This jack can be used concurrently with the headphone jack. (See page 51.) 6 The volume control adjusts the sound level for the built-in speakers. The diskette-eject button ejects the diskette from the diskette drive. The diskette drive reads data from or writes data to a diskette. 380D The CD-ROM eject button ejects the CD-ROM tray from the CD-ROM drive. This button is functional only when the computer power is turned on. 7 5 8 9 14 IBM ThinkPad 380 or 380D User's Guide Identifying the Hardware Features 1 The CD-ROM drive reads data from a CD-ROM. 380D The CD-ROM emergency eject hole ejects the CD-ROM tray when it does not open with the CD-ROM eject button. Insert a pin into this hole to eject the tray. 380D 13 The built-in speaker reproduces sound for your application programs. The TrackPoint III is a built-in pointing device that provides a function similar to that of a mouse. (See page 20.) The built-in microphone captures sound and voice when it is used with an application program. 16 The Fn key is used with the function keys to activate the Fn key functions. (See page 22.) The keyboard is used to enter data into the computer. (To use the numeric keypad on the keyboard, see page 24.) The indicator panel consists of the system-status indicators and their associated symbols. (See page 18.) 11 14 17 15 18 12 The palm rest is where you rest the palms of your hands when using the keyboard. Chapter 2. Getting Familiar with Your Computer 15 Identifying the Hardware Features Rear and Side View 1 The external-monitor connector is where you attach an external monitor. (See page 42.) The parallel connector is where you usually connect a parallel-printer signal cable. The serial connector is where you connect a 9-pin, serial-device cable. The power jack is where the AC Adapter cable is connected. When the AC Adapter cable is disconnected from the computer with a battery pack installed, the LCD brightness decreases slightly to conserve battery power. 5 2 The external-input-device connector is used to attach a mouse, external keyboard, or external numeric keypad to the computer. (See pages 95­97.) The fan louver is used to cool the inside of the computer. Do not place anything in front of the louver, that might block air flow. The cooling fan starts at power-on, then stops and starts alternately depending on the temperature inside the computer. 9 The infrared port allows the computer to communicate with other devices that have infrared data-transfer capability. (See page 49.) The power switch turns the computer on and off. The PC Card slots accept one or two PC Cards, or one Zoomed Video port card only in the lower slot. (To use a PC Card, see page 46. To insert a PC Card, see page 86.) The PC Card eject buttons eject PC Cards from the PC Card slots. (See page 88.) The security keyhole is used with a Kensington** MicroSaver** Security System lock (hereafter called a security system lock) or a compatible lock. (See page 83.) 6 1 11 3 4 12 7 The suspend mode indicator shows the condition of the suspend state. The battery indicator shows the condition of the battery. 13 8 16 IBM ThinkPad 380 or 380D User's Guide Identifying the Hardware Features Bottom View 1 The expansion connector is where you attach a port replicator (available as an option). The memory-slot cover covers the memory slot. The memory slot accepts a dual inline memory module (DIMM) option. (See page 89.) 4 5 6 The battery-pack lock locks or releases the battery pack. The battery pack is a built-in power source for the computer. The power shutdown switch is used to turn the computer off when an application locks up or 7 the computer will not accept any input. Use the tip of a pen to press this switch. The serial number (S/N) identifies your computer. Write it down on page 165. 2 3 Chapter 2. Getting Familiar with Your Computer 17 System-Status Indicators System-Status Indicators The system-status indicators on the computer show the current status of your computer by their on or off states and colors (green, yellow, and orange). Each indicator is identified with a symbol. The following shows the location and the meaning of each icon: Symbol 1 Battery Color Green Orange Blinking orange Meaning Enough battery power remains for operation. The battery pack is being charged. The battery pack needs charging. Data is being read from or written to the hard disk, the diskette drive, and the CD-ROM drive (380D). Do not enter suspend mode or turn off the computer when this indicator is on. The numeric keypad on the keyboard is enabled. You enable or disable the keypad by pressing and holding the Shift key, and pressing the NumLk key. For details, see "Operating the Numeric Keypad" on page 24. The Caps Lock mode is enabled. In that mode you can enter all alphabetic characters (A­Z) in capital letters without using the Shift key, the Caps Lock mode by pressing the Caps Lock key. 2 Drive in use Orange 3 Numeric lock Green 1 4 Caps lock Green 18 IBM ThinkPad 380 or 380D User's Guide System-Status Indicators Symbol 5 Scroll lock Color Green Meaning You enable or disable this function by pressing the ScrLK key. The Arrow keys can be used as screen-scroll function keys, and the cursor cannot be moved with the Arrow keys. Not all application programs support this function. 6 Suspend mode Green Blinking green The computer is in suspend mode. (See page 63 for details about suspend mode.) The computer is entering suspend mode or hibernation mode, or is resuming normal operation. The computer is operational. This indicator is on when the computer is on and not in suspend mode. 7 Power on Green 8 380D use CD-ROM drive in Orange Data is being read from a CD-ROM in the CD-ROM drive. Do not enter suspend mode or turn off the computer when this indicator is on. Chapter 2. Getting Familiar with Your Computer 19 Using the TrackPoint III Operating with the TrackPoint III Note: The keyboard contains a unique cursor-pointing device called the No other software is required for the TrackPoint III. Pointing, selecting, and dragging all become part of a TrackPoint III; it works with the PS/2 single process you can perform without moving your fingers from mouse driver. their typing position. Note: The cap 1 on the end of the TrackPoint III is removable. You can pull the cap off the stick, and replace it with one of the spares shipped with your computer. The TrackPoint III consists of a stick 1 on the keyboard and a pair of click buttons 2 below the keyboard. The motion of the pointer on the screen is controlled by the amount of pressure applied to the nonslip cap on the stick in any direction parallel to the keyboard; the stick does not move. The speed at which the pointer moves corresponds to the amount of pressure on the stick. The function of the click buttons depends on the software that is used. If you are not familiar with using the TrackPoint III, these instructions will help you get started: 20 IBM ThinkPad 380 or 380D User's Guide Using the TrackPoint III Note: Remember that the stick does not move, and your finger should not move on it. Note: The mouse pointer may drift. This is not a defect. Do not use the TrackPoint III until the pointer stops moving. 1 Place your hands in the typing position and press gently on the stick with either index finger in the direction in which you want the pointer to move. Pressing the stick away from you moves the pointer up the screen; pressing it toward you moves the pointer down the screen. You can also move the pointer side to side by pressing sideways. 2 Press the click buttons with either thumb to select as required by your software. Chapter 2. Getting Familiar with Your Computer 21 Using the Fn Key Function Using the Fn Key Function The Fn key function allows you to change operational features instantly. When you use the following functions, press and hold the Fn key 1 ; then press the appropriate function key 2 (F1 to F12). Note: To use the Fn Key Lock function, select the TrackPoint ( ) icon in the ThinkPad Features program window, or enter PS2 FNS E at the command prompt. Hints and Tips Using the Fn Key Lock Function: You need to press the Fn only once to get the same effect as when you press and hold the Fn key. After you press a function key in the top row, Fn returns to its normal state. Function keys not shown in the following table have no function. Key Combination F2 + (OS/2 or Windows 3.1, Windows 95, or Windows NT users) Fn + F3 Feature Fuel-Gauge display on or off Meaning The Fuel-Gauge program must be activated before you can use this key combination. When you press this key combination, the window for the battery power status appears or disappears. You can set parameters for power status in the window. Fn Standby mode The computer enters standby mode. For more information about this mode, see page 65. 22 IBM ThinkPad 380 or 380D User's Guide Using the Fn Key Function Key Combination Fn + F4 Feature Suspend mode Meaning The computer enters suspend mode. For more information about this mode, see page 65. Computer output is displayed in the following order when an external monitor is attached. External Display LCD Both Fn + F7 LCD/external monitor switching Fn + F11 Power mode switching When you press this key combination during battery-power operation, the power-management (power-saving) mode changes as follows: High Auto Customize AC mode is used when the AC Adapter is attached. Fn + F12 Hibernation mode The computer enters hibernation mode. See "Hibernation Mode" on page 69 for more information. Chapter 2. Getting Familiar with Your Computer 23 Operating the Numeric Keypad Operating the Numeric Keypad The keyboard has some keys that, when enabled, work as if they were a 10-key numeric keypad. (The numeric keypad on the keyboard is not active when the external keyboard or the external numeric keypad is attached to the computer.) Note: The functions of the numeric keypad are printed on the front of the keys. To enable the numeric keypad, press and hold Shift and then press NumLk. NumLk F8