Title: C79FPMST CreationDate: 06/22/98 12:26:52 i Title: C79FPMST CreationDate: 06/22/98 12:26:52 Note Before using this information and the product it supports, be sure to read the general information under "Safety Information" on page xiii, Appendix B, and "Notices" on page 163. First Edition (June 1998) The following paragraph does not apply to the United Kingdom or any country where such provisions are inconsistent with local law: INTERNATIONAL BUSINESS MACHINES CORPORATION PROVIDES THIS PUBLICATION "AS IS" WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE LIMITED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimers of express or implied warranties in certain transactions; therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in new editions of the publication. IBM may make improvements or changes in the products or the programs described in this publication at any time. Requests for technical information about IBM products should be made to your IBM Authorized Dealer or your IBM Marketing Representative. Copyright International Business Machines Corporation 1998. All rights reserved. Note to U.S. Government Users ­ Documentation related to restricted rights ­ Use, duplication, or disclosure is subject to restrictions set forth in GSA ADP Schedule Contract with IBM Corp. Title: C79FPMST CreationDate: 06/22/98 12:26:52 Thank You for Selecting an IBM ThinkPad 560Z Computer The thin and light IBM ThinkPad 560Z computer is designed to satisfy your mobile computing needs. We hope you enjoy its fast processing power, brilliant display, and flexible communication capability. iii Title: C79FPMST CreationDate: 06/22/98 12:26:52 Functional Highlights Ultra portability The slim computer has excellent portability to assist you anytime and anywhere. High-speed processor The Intel Pentium II processor enables high-speed data processing and provides advanced performance. Large-capacity hard disk drive The large customer-upgradable hard disk drive provides for your demanding data storage needs. It can be optionally upgraded, or you may choose to have a secondary hard disk drive. SVGA color LCD The 12.1-inch TFT (thin-film transistor) display provides clear and brilliant color text and graphics. Easy-to-use keyboard and pointing device The full-size, full-stroke keyboard and the TrackPoint with "Press-to-Select" function increase your effectiveness and productivity in the office or on the road. Lithium-ion battery pack The long battery life and fast recharging extend the operating time of your computer, further contributing to ultra portability. Audio features Your computer is equipped with internal audio record and playback capabilities, including 3D (three-dimensional) audio. The computer also supports DOS Sound Blaster Pro** games. PC Card Support Your computer provides two PC Card slots that accept a 16-bit PC Card, CardBus Card, and Zoomed Video Card. iv IBM ThinkPad 560Z User's Reference Title: C79FPMST CreationDate: 06/22/98 12:26:52 Communication The 56-Kbps modem (on a PC Card) allows for efficient data and fax communication. Your computer's infrared technology enables wireless point-to-point communication with other systems or devices equipped with an infrared port. v Title: C79FPMST CreationDate: 06/22/98 12:26:52 vi IBM ThinkPad 560Z User's Reference Title: C79FPMST CreationDate: 06/22/98 12:26:52 Contents Functional Highlights About This Book . . Safety Information . .......................... .......................... ......................... ....... ........ ........ ........ ........ ....... ....... ....... ....... ....... ....... ....... ....... ....... ....... ... .... .... .... .... .... .... .... .... .... .... .... .... .... .... .... iv xi xiii 1 2 6 8 8 10 17 29 30 30 30 30 31 31 32 35 36 39 40 43 45 47 47 49 51 52 56 59 60 63 65 Chapter 1. Getting Familiar with Your Computer Identifying the Hardware Features . . . . . . . . . . System-Status Indicators . . . . . . . . . . . . . . . Functions of Your Computer . . . . . . . . . . . . . Attaching the External Diskette Drive . . . . . . . Keyboard Functions . . . . . . . . . . . . . . . . . ThinkPad Utility Programs . . . . . . . . . . . . . Online User's Guide . . . . . . . . . . . . . . . . . Backing Up Your System . . . . . . . . . . . . . . . ThinkPad Customization CD . . . . . . . . . . . . Recovery CD . . . . . . . . . . . . . . . . . . . . . Diskette Factory . . . . . . . . . . . . . . . . . . . ConfigSafe . . . . . . . . . . . . . . . . . . . . . . ThinkPad Web Site or Bulletin Board . . . . . . . Replacing the Battery Pack . . . . . . . . . . . . . . Chapter 2. Extending the Features of Your Computer Customizing the TrackPoint . . . . . . . . . . . . . . . . . Increasing Memory . . . . . . . . . . . . . . . . . . . . . . Installing the DIMM . . . . . . . . . . . . . . . . . . . . Removing the DIMM . . . . . . . . . . . . . . . . . . . Upgrading the Hard Disk Drive . . . . . . . . . . . . . . . Attaching an External Mouse, Keypad, and Keyboard . . Attaching an External Mouse or Numeric Keypad .. Attaching an External Keyboard and Mouse . . . . . . Disabling the TrackPoint . . . . . . . . . . . . . . . . . Attaching an External Monitor ............... Installing a PC Card . . . . . . . . . . . . . . . . . . . . . Removing the PC Card . . . . . . . . . . . . . . . . . . Installing the PC Card Modem . . . . . . . . . . . . . . Using a Port Replicator . . . . . . . . . . . . . . . . . . . Enabling the CardBus Sockets (for Windows 98) . . . Copyright IBM Corp. 1998 vii Title: C79FPMST CreationDate: 06/22/98 12:26:52 Chapter 3. Protecting Your Computer Using Passwords . . . . . . . . . . . . . Entering a Password . . . . . . . . . Setting a Password . . . . . . . . . . Changing or Removing a Password Using the Personalization Editor . . . . Entering Your Personal Data .... Deleting the Personalization Window Using Locks . . . . . . . . . . . . . . . . Using the Security Screw . . . . . . . . ............. .............. .............. .............. .............. .............. .............. .............. .............. .............. ........... ........... ........... ........... ........... ........... ........... ........... ........... ........... ........... ........... ........... ........... ........... ........... ........... ........... ........... ........... ........... ........... ........... ........... ........... ........... ........... ........... ........... ........... 67 68 69 70 74 80 80 83 84 85 87 88 96 101 101 102 102 102 102 103 104 105 106 111 112 113 116 117 117 118 118 119 120 123 124 125 127 129 129 131 Chapter 4. Solving Computer Problems . Frequently Asked Questions . . . . . . . . . Considerations . . . . . . . . . . . . . . . . . Using Power Management . . . . . . . . . Using a PC Card . . . . . . . . . . . . . . A USB Connector Consideration . . . . . A CardWizard Consideration . . . . . . . . Using a Second CardBus Card . . . . . . Using an External Condenser Microphone Using the NetMeeting Software . . . . . . Troubleshooting Guide . . . . . . . . . . . . . Troubleshooting Charts . . . . . . . . . . . . Error Codes or Messages . . . . . . . . . No Error Codes or Messages . . . . . . . Input Problems ............... Suspend or Hibernation Problems .... LCD Problems . . . . . . . . . . . . . . . . Indicator Problems ............. Battery Problems . . . . . . . . . . . . . . A Hard-Disk-Drive Problem ........ Infrared Communication Problems . . . . A Universal Serial Bus (USB) Problem . . PC Card Problems . . . . . . . . . . . . . A Printer Problem . . . . . . . . . . . . . . External Monitor Problems . . . . . . . . . Port Replicator Problems . . . . . . . . . . Other Option Problems . . . . . . . . . . . Software Problems . . . . . . . . . . . . . Other Problems . . . . . . . . . . . . . . . Testing Your Computer . . . . . . . . . . . . viii IBM ThinkPad 560Z User's Reference Title: C79FPMST CreationDate: 06/22/98 12:26:52 Recovering Lost or Damaged Software . Using the Diskette Factory . . . . . . . Using the ThinkPad Customization CD Using the Recovery CD ........ Chapter 5. Getting Service . . . . . . . Information on Your Computer . . . . . . Option List . . . . . . . . . . . . . . . . Identification Numbers . . . . . . . . . Problem Recording Sheet . . . . . . . Customer Support and Service . . . . . . Help by ThinkPad Web Site . . . . . . Help by Telephone . . . . . . . . . . . ThinkPad EasyServ . . . . . . . . . . . Getting Help around the World . . . . Fax Information . . . . . . . . . . . . . Electronic Support Services . . . . . . Purchasing Additional Services . . . . . . Enhanced PC Support Line . . . . . . Client Support Line . . . . . . . . . . . Network and Server Support Line . . . Ordering Support Line Services . . . . Warranty and Repair Services . . . . . Obtaining IBM Operating System Updates Getting Update Diskettes . . . . . . . . Ordering Publications . . . . . . . . . . ............. ............. ............. ............. ............. ............. ............. ............. ............. ............. ............. ............. ............. ............. ............. ............. ............. ............. ............. ............. ............. ............. ............ ............. ............. ........... ........... ........... ........... 133 133 133 135 137 139 139 139 140 141 141 141 142 142 143 143 146 146 146 147 148 149 150 150 150 151 151 153 154 157 161 163 163 164 165 167 Appendix A. Features and Specifications Features . . . . . . . . . . . . . . . . . . . . . Specifications . . . . . . . . . . . . . . . . . . IBM Power Cords . . . . . . . . . . . . . . . . Appendix B. Handling Tips .................... ......... .......... .......... .......... .......... Appendix C. Product Warranty and Notices Notices . . . . . . . . . . . . . . . . . . . . . . . Year 2000 Readiness and Instructions . . . Trademarks .................. Electronic Emission Notices . . . . . . . . . Glossary ............................... Contents ix Title: C79FPMST CreationDate: 06/22/98 12:26:52 Index .................................. 171 x IBM ThinkPad 560Z User's Reference Title: C79FPMST CreationDate: 06/22/98 12:26:52 About This Book This book contains information that will help you operate the IBM ThinkPad 560Z computer. Be sure to read the ThinkPad Setup Guide and Chapter 1 of this book before using the computer. acquaints you with the basic features of your computer. provides information on installing options and using your computer's high-technology features. provides information on using passwords, identifying yourself with the Personalization Editor, and using locks. describes what to do when you have a computer problem. The chapter includes a troubleshooting guide and information on how to recover lost or damaged software. describes various options of IBM's support and service. describes the features and specifications associated with your computer, including information on power cords. provides information you need to know when you are using your computer. contains the warranty statements for your computer and notices for this book. The defines terms appearing in this book. The book concludes with an . Contents xi Title: C79FPMST CreationDate: 06/22/98 12:26:52 Icons Used in This Book For procedures or information unique to the operating system installed in your computer: WIN 98 WIN 95 WIN NT WIN 3.1 Information for Microsoft Windows 98 users Information for Microsoft Windows 95 users Information for Microsoft Windows NT users Information for Microsoft Windows 3.1 users OS/2 Information for IBM Operating System/2 (OS/2) users Information for IBM DOS users DOS xii IBM ThinkPad 560Z User's Reference Title: C79FPMST CreationDate: 06/22/98 12:26:52 Safety Information Electrical Safety Notice Note: In the U.K., by law: The telephone line cable must be connected after the power cord. The power cord must be disconnected after the telephone line cable. DANGER Electrical current from power, telephone, and communication cable is hazardous. To avoid shock hazard, connect and disconnect cables as shown below when installing, moving, or opening the covers of this product or attached devices. The 3-pin power cord must be used with a properly grounded outlet. To Connect Turn everything OFF. To Disconnect Turn everything OFF. First, attach all cables to devices. First, remove the power cord from the outlet. Remove signal cables from receptacles. Attach the signal cables to receptacles. Remove all cables from devices. Attach the power cord to an outlet. Turn the device ON. Contents xiii ...