SuperLoaderTM Automated Tape Library User Manual 81-81178-01 A01 Ver. A, Rel. 01 SuperLoader Automated Tape Library User Manual, 81-81178-01 A01, Ver. A, Rel. 01, June 2003, Made in USA. This publication is provided "as is" without warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability or fitness for a particular purpose. This publication may be revised from time to time without notice. COPYRIGHT STATEMENT Copyright 2003 by Quantum Corporation. All rights reserved. Your right to copy this manual is limited by copyright law. Making copies or adaptations without prior written authorization of Quantum Corporation is prohibited by law and constitutes a punishable violation of the law. TRADEMARK STATEMENT SuperLoader is a trademark of Quantum Corporation, registered in the U.S.A. and other countries. DLTtape and Super DLTtape are trademarks of Quantum Corporation. Products mentioned herein are for identification purposes only and may be trademarks or registered trademarks of their respective companies. All other trademarks are the property of their respective owners. 6207947-00cN 122 Contents Preface xvii Chapter 1 Introduction 1 General Description ............................................................................... 1 Front View ............................................................................................... 2 Mailslot .............................................................................................. 3 LCD .................................................................................................... 3 Function Keys ................................................................................... 3 Status LEDs ....................................................................................... 4 Power Switch .................................................................................... 5 Magazines ......................................................................................... 5 Rear View ................................................................................................ 7 Cooling Fans ..................................................................................... 8 AC Power .......................................................................................... 8 Ethernet Connection ........................................................................ 8 SCSI Connection............................................................................... 9 Internal View........................................................................................... 9 Picker ............................................................................................... 11 Drive Carrier Assembly (DCA) ................................................... 11 Barcode Reader............................................................................... 11 SuperLoader Automated Tape Library User Manual iii Supported Software..............................................................................11 Chapter 2 Installation and Configuration 13 Preparation ............................................................................................13 SCSI Bus Requirements .................................................................14 Accessories ......................................................................................14 Installation Location Requirements ............................................15 Rackmounting the SuperLoader ........................................................17 General Preparation for Rackmount Installation ......................17 Stationary Rackmount Installation ..............................................18 Making the SCSI Connection ..............................................................24 Powering On the SuperLoader ...........................................................26 Configuration ........................................................................................29 Setting SCSI ID ......................................................................................31 Setting Ethernet.....................................................................................33 IP Address.......................................................................................33 Subnet Mask....................................................................................35 IP Gateway ......................................................................................37 Setting the SNMP Server .....................................................................38 Time Server .....................................................................................39 Setting the Time ....................................................................................41 Setting the Control Mode ....................................................................44 Sequential Control Mode Operations .........................................46 Setting Security .....................................................................................48 Security Option...............................................................................48 Passwords .......................................................................................49 Getting Lost Passwords.................................................................51 Chapter 3 Tape Cartridge Use 53 Tape Cartridges Defined .....................................................................53 Tape Maintenance ................................................................................55 The Write Protect Switch .....................................................................56 Tape Drive Cleaning ............................................................................57 Insert the Cleaning Tape ...............................................................58 Store the Cleaning Tape (DLT/SDLT Only) ..............................60 Eject the Cleaning Tape.................................................................61 iv SuperLoader Automated Tape Library User Manual Tape Drive Cleaning Methods............................................................ 62 Manual Cleaning (DLT/SDLT Only).......................................... 62 Auto Clean ...................................................................................... 63 Software........................................................................................... 64 Chapter 4 SuperLoader Operation 65 Front Panel Components..................................................................... 66 Function Keys ................................................................................. 66 LEDs................................................................................................. 66 LCD .................................................................................................. 67 Front Panel Menus ............................................................................... 67 Commands Menu .......................................................................... 70 Status Menu .................................................................................... 71 Configuration Menu ...................................................................... 71 Diagnostics Menu .......................................................................... 71 Front Panel Functionality .................................................................... 72 Enter Passwords............................................................................. 72 Logout.............................................................................................. 74 Set Control Mode Settings ............................................................ 74 Use Data Cartridges....................................................................... 74 Insert a Single Cartridge ............................................................... 75 Move a Single Cartridge ............................................................... 77 Eject a Single Cartridge ................................................................. 78 Use of Magazines and Magazine Blanks........................................... 80 Eject a Magazine............................................................................. 80 Install a Magazine .......................................................................... 81 Manually Operate the Magazine ................................................. 83 View Status Information...................................................................... 89 View SuperLoader Status ............................................................. 89 View Firmware Version ................................................................ 91 View Element Status...................................................................... 92 View Tape Drive Status................................................................. 93 View Tape Drive Version.............................................................. 94 View Ethernet Information........................................................... 95 Run Inventory ....................................................................................... 97 Set Data Compression.......................................................................... 97 Updating the System............................................................................ 98 SuperLoader Automated Tape Library User Manual v On-board Remote Management .......................................................101 Open On-board Remote Management......................................102 Status Information .......................................................................103 Default Username and Password ..............................................104 Time Display.................................................................................104 Feedback on Pages .......................................................................104 Commands Page .................................................................................106 Move Tapes ...................................................................................107 Run Inventory...............................................................................107 Set to Home...................................................................................107 Set Sequential Operations ...........................................................108 Configurations Page...........................................................................109 Set System Operations Options .................................................110 Change the SCSI ID......................................................................111 Set the Control Mode...................................................................112 View the Compression Setting...................................................114 Set the Cleaning Mode ................................................................115 Set the System Time.....................................................................116 Set Networking Options .............................................................117 Set Security Options ....................................................................119 Diagnostics Page.................................................................................126 Run Diagnostic Tests ...................................................................126 Identify SuperLoader ..................................................................130 Perform a System Reset...............................................................130 Updates Page.......................................................................................130 Perform System Updates ............................................................130 Chapter 5 Troubleshooting 133 Before Contacting Support................................................................134 Contacting Technical Support ..........................................................136 Returning Units for Repair................................................................137 Return Authorization Process ....................................................137 Policies and Procedures ..............................................................138 Repair Process...............................................................................140 How to Return the SuperLoader for Service ..................................141 vi SuperLoader Automated Tape Library User Manual Appendix A Upgrading/Replacing CRUs 147 Replacing a DCA ................................................................................ 148 Remove a DCA ............................................................................. 148 Install a DCA ................................................................................ 15 ...