9 5 0 0 P O R TA B L E T E L E P H O N E USER'S GUIDE Getting Started Quick Access Menu 9500 PORTABLE QUICK REFERENCE Basic Operation 1. Insert the SIM card. 2. Remove battery cover. Available from satellite mode only. Turn the phone's power on/off: Press and hold S. Place a call: Extend and rotate the antenna, enter the phone number, and then press O. IRIDIUM IRIDIUM 3. Install the battery. E 1 Find Name 2 Check Signal 3 Call Voicemail 4 Show Battery Meter 5 Lock Phone Now 6 Turn Vibrate Alert On/Off 7 Read Messages 8 Register Now 9 Forwarding On/Off 4. Attach the battery compartment cover or optional cellular cassette. Phone Book Answer a call: Extend and rotate the antenna, open the keypad cover, and then press O. End a call: Press C or close the keypad cover. Special Features Adjust earpiece volume: Press upper and lower volume keys on the side of the phone. Adjust ringer volume: Press E and then the upper and lower volume keys on the side of the phone. Clear the last digit in the display or exit a submenu: Press C. Clear the entire display or exit the menu system: Press and hold C. Unlock the phone: Enter your 4-digit unlock code (supplied to you by your service provider). Display your phone number: Press Q #. Switch modes: 1. Press M until you see Mode Selection, and then press O. 2. Press M to scroll to Cellular Preferred, Satellite Preferred, Cellular Always 5. Charge the battery. 6. Attach the antenna. Add a number to the phone book: 1. Enter the phone number and then press I. 2. Press < to scroll to the desired memory type and then press O. 3. Press O to accept the number. 4. Enter a name, using 2-9 keys to enter letters and < to scroll between letters. Press 2-9 as many times as necessary to reach desired letter. When name is complete, press O. 5. Enter a three-digit location number, and then press O or Press O to store the entry in the next empty memory location. Recall a number from the phone book: 1. Press Q. 2. Enter the three-digit location number of the entry, and then press O. 3. Press O to call the displayed entry. Recall last ten numbers dialed: 1. Press M until you see Phone Book, and then press O. 2. Press M to scroll to Last Ten Calls, and then press O to select. 3. Press M to scroll to Last Calls Made and then press O to select. 4. Press M to scroll to the number you are looking for. 5. Press O to place a call to that number. or Satellite Always. 3. Press O to select. Antenna Lock Release Button Current State of Service Indicator Signal Strength Indicator Earpiece Real Time Clock Volume Keys Battery Level Indicator Display SIM Card Eject Display Indicators Special Keys Alphanumeric Keypad Battery Compartment/ Cellular Cassette Port Special Keys Microphone SIM Card Port Accessory Connector Keypad Cover Options Menu Quick Reference M Phone Book Personal Numbers Last Ten Calls My Phone Numbers Fixed Dialing1 One-Touch Dial Settings1 Call Meters Show Call Timers1 Set Audible Call Timers1 Set In-Call Display1 Lifetime Timer1,4 Mode Selection Cellular Preferred Cellular Always Satellite Preferred 1 Call Related Features Show Battery Meter1 Show Signal Strength Pending Call Drop1 Call Forwarding1,3,5 Call Waiting1,5 Call Barring1,3,5 Satellite Always Network Selection Register Now1 Available Network3 Network Search3 Find New Network3 Messages Menu Call Voicemail1 Received Messages1,3 Message Settings1 Phone Setup Adjust Ring Volume1 Ring or Vibrate1 Set Ringer Tone1 Phone Lock1 Require SIM Card PIN1 Change SIM PIN2 Code1 New Security Code1 Extended Menus1 Show Time and Date1,4 Set Time and Date1,4 Set Time Format1,4 Language Selection1,4 Select Key Pad Tones1,4 Phone Status1,4 Emergency Mapping2 International Mapping2 System Scan2 Change Number2 Note: Unmarked features are available in all modes. 1 Available from Satellite Mode. 2 Available from CDMA/AMPS Cellular Mode. 3 Available from GSM Cellular Mode. 4 Available in Extended Menu. 5 Network and subscription-dependent feature. Welcome The future of global telecommunications is here--a satellite telephone, providing you with communication all over the world. The company that brought you the world's first commercially available cellular phone has done it again! Motorola proudly introduces its Satellite SeriesTM 9500 Portable Phone for the Iridium® system. All Motorola wireless phones are designed and manufactured to meet Motorola's exacting specifications and world-class quality standards. During development, our laboratory testing team took the durable phone through rigorous durability tests including temperature, humidity, shock, dust, vibration, and drop tests--and it still worked! We're confident that the phone you purchased meets your own exacting standards. Thank you for choosing Motorola, a global leader in communications technology. Enjoy your new Satellite SeriesTM 9500 Portable Phone! Personal Communications Sector 600 North U.S. Highway 45 Libertyville, Illinois 60048 In the US & Canada: 1-888-839-4647 Outside the US & Canada (Toll-Free Global Number): +1-8000-839-4647 Direct Dial: +1-847-523-1898 TTY Toll-Free Number: 1-888-390-6456 TTY (outside the United States): +1-847-523-1841 Monday through Friday7AM to 7PM (CST) + designates international dialing access code , , VibraCall, and Satellite Series are registered trademarks of Motorola, Inc. Iridium, the Iridium logo, and Iridium World Service are registered trademarks and/or service marks of Iridium LLC. ©1998 Motorola, Inc. Printed in U.S.A. Contents Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11 Guide Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12 Phone Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14 The Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17 Original Satellite Series Accessories . . . . . . . . . . . . . . . . . . . . . .20 Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25 Attaching the Satellite Antenna . . . . . . . . . . . . . . . . . . . . . . . . . . .26 What Is a SIM Card? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Installing the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .28 Removing the Battery Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . .29 Installing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30 Charging the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34 Checking the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36 Battery Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38 Installing the Cellular Cassette . . . . . . . . . . . . . . . . . . . . . . . . . . .39 Using Your Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41 Using Your Phone Feature Overview . . . . . . . . . . . . . . . . . . . . . .42 Powering Up the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43 Holding the Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45 Placing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46 What's My SIM Card Phone Number? . . . . . . . . . . . . . . . . . . . . . .50 Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51 Adjusting Earpiece Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53 Adjusting Ringer Volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .54 Using In-Call Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 In-Call Feature Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Muting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .57 Using Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58 Placing a Call on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60 Sending a Flash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62 Using the Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63 Using the Options Menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Using the Quick Access Menu . . . . . . . . . . . . . . . . . . . . . . . . . . .66 Using The In-Call Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 iii Managing the Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .69 Entering the Phone Book Menu . . . . . . . . . . . . . . . . . . . . . . . . . .70 Phone Book Feature Overview . . . . . . . . . . . . . . . . . . . . . . . . . . .71 What's on the Phone Book Menu? . . . . . . . . . . . . . . . . . . . . . . . .72 Organizing Your Phone Book . . . . . . . . . . . . . . . . . . . . . . . . . . . .74 Storing Names and Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . .76 Entering Names . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78 Using Pauses in Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80 Using Phone Number Prefixes . . . . . . . . . . . . . . . . . . . . . . . . . . .82 Recalling Entries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83 Calling, Modifying, or Erasing an Entry . . . . . . . . . . . . . . . . . . . . .85 Checking Phone Book Capacity . . . . . . . . . . . . . . . . . . . . . . . . . .86 Preventing Access to the Phone Book . . . . . . . . . . . . . . . . . . . . .87 Restricting Phone Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88 Viewing the Last Ten Numbers Dialed . . . . . . . . . . . . . . . . . . . . .93 Viewing and Modifying Phone Numbers . . . . . . . . . . . . . . . . . . . .94 One-Touch Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96 Using Calling Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97 Entering the Call Related Features Menu . . . . . . . . . . . . . . . . . . .98 Call Related Features Overview . . . . . . . . . . . . . . . . . . . . . . . . . .99 What's on the Call Related Features Menu? . . . . . . . . . . . . . . . .100 Forward Calls When Unavailable . . . . . . . . . . . . . . . . . . . . . . . .102 Forward All Your Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .104 Detailed Call Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106 Cancel All Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .109 Showing the Battery Meter . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110 Showing Signal Strength . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111 Deactivating Pending Call Drop Signal . . . . . . . . . . . . . . . . . . .112 Activating Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113 Restricting Calls with Call Barring . . . . . . . . . . . . . . . . . . . . . . . .114 Using Message Services. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119 Entering the Messages Menu . . . . . . . . . . . . . . . . . . . . . . . . . . .120 Messages Services Feature Overview . . . . . . . . . . . . . . . . . . . .121 What's on the Messages Menu? . . . . . . . . . . . . . . . . . . . . . . . . .122 Checking Your Voicemail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124 Storing Your Voicemail Number . . . . . . . . . . . . . . . . . . . . . . . . .125 Managing Your Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126 Accessing Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128 iv Customizing Phone Features . . . . . . . . . . . . . . . . . . . . . . . . . . . .131 Entering the Phone Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . .132 Phone Setup Feature Overview . . . . . . . . . . . . . . . . . . . . . . . . .133 What's on the Phone Setup Menu? . . . . . . . . . . . . . . . . . . . . . . .134 Setting the Phone to Ring or Vibrate . . . . . . . . . . . . . . . . . . . . . .137 Setting the Ringer Tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138 Setting the Keypad Tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139 Locking and Unlocking Your Phone . . . . . . . . . . . . . . . . . . . . . .140 Protecting the SIM Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142 Managing Other Security Settings . . . . . . . . . . . . . . . . . . . . . . .144 Managing Time and Date Settings . . . . . . . . . . . . ...