9501 Pager User's Guide Your pager will incorrectly indicate missed messages when it receives a retransmitted message if your newest message has a sequence number that is 8, or more, numbers greater than the original sequence number of the retransmitted message. For example, if your newest message is sequence number 16 and you receive a retransmitted message with a sequence number of 4, your pager will indicate missed messages. See page 25 for more information about missed messages. 6881031B15-O PMR831B15-O1 Table of Contents Introduction ................................................................... 1 About This User's Guide .............................................. 1 Satellite Messaging Overview ...................................... 2 Exciting Satellite Receiver Technology ........................ 2 Receiving Satellite Signals .......................................... 2 Wearing Your Pager .................................................... 5 Message Delivery Areas (MDAs) ................................. 5 Motorola Satellite Series Products ............................... 6 OPTIMAXTM EL Display ................................................. 6 Control Buttons ............................................................. 7 Turning Your Pager On .................................................. 7 Main Menu ..................................................................... 8 Reading Messages ........................................................ 9 News and Information Messages .............................. 10 Reading Information Messages ................................. 11 Deleting Messages ...................................................... 11 Setting the Time and Date .......................................... 12 Setting the Alert Mode ................................................ 13 Setting Alarms ............................................................. 15 Setting Quiet Time ....................................................... 16 Turning Your Pager Off ............................................... 18 Your Folder .................................................................. 18 Moving Messages to Your Folder .............................. 19 Reading Messages in Your Folder ............................ 19 Deleting Messages from Your Folder ........................ 19 Your PhoneBook ......................................................... 20 Permanent PhoneBook Entries ................................. 20 Moving Messages to Your PhoneBook ...................... 20 Viewing Messages in your PhoneBook ..................... 21 Deleting PhoneBook Messages ................................. 21 PhoneBook Lookup ................................................... 22 Downloading an Address Book .................................. 22 i More Features ..............................................................24 Automatic Alert Reset .................................................24 Automatic Message Deletion ......................................24 Errored Message Indicator .........................................24 Missed Message Segment .........................................25 Missed Message Indicator ..........................................25 Truncated Message Indicator .....................................25 Satellite Features .........................................................26 Checking Satellite Strength (Instant) ..........................26 Satellite Strength Indicator (Average) ........................27 Registration Reminder ................................................28 Battery Information .....................................................28 Battery Gauge ............................................................28 Replacing the Battery .................................................29 Care and Maintenance ................................................31 Cleaning Your Pager ....................................................31 Functionality and Use of Your Pager .........................31 Patent Information .......................................................31 Warranty Information ..................................................32 ii Introduction Congratulations on your purchase of a Motorola Satellite Series 9501 Pager, for exclusive use on the IridiumTM satellite communication system. You are among a select group of discerning users who demand global connectivity that is available only with the latest in communication technology. The 9501 pager integrates advanced messaging features you've come to expect from Motorola into the world's first global personal message receiver. In your world, timely information can be too important to wait. With a Motorola Satellite Series 9501 pager, you never have to be out of touch. About This User's Guide This User's Guide provides an explanation of how to operate each function of your pager and provides helpful suggestions for first-time (as well as for experienced) pager users. For your convenience, a quick reference card may be detached from the back cover and carried in your wallet. Please carefully review the User's Guide to understand how new features, specifically designed for reception of direct satellite signals, can help you to effectively benefit from this unique device. Introduction 1 Satellite Messaging Overview Exciting Satellite Receiver Technology INTRODUCTION The Iridium satellite system is a revolution in wireless communication technology. Satellites that circle the earth keep you in constant communication. Together with Iridium WorldPageSM service, Motorola's 9501 pager offers the first true global roaming capability in a small belt-worn personal message receiver. While it offers the best in paging features, the 9501 does not operate like a typical pager. Receiving Satellite Signals Most pagers receive messages transmitted from towers on the ground. The 9501 pager receives messages transmitted directly from satellite. This can be more difficult, in some instances, due to the distance the signal must travel from space. With most satellite-based communication, such as satellite TV or the Global Positioning System (GPS), a satellite dish or hand-held unit must be positioned outside of buildings to receive information. However, with Motorola's Satellite Series 9501 Pager, you can now receive messages inside buildings. Note: In some environments, the message signal may be effectively blocked, preventing reception. The ability to receive messages in the interior of large urban buildings will be particularly limited. 2 Satellite Messaging Overview Satellite Messaging Overview 3 9 5 0 1 P a g e r -- Yo u r Pe r s o n a l S a t e l l i t e R e c e i v e r SATELLITE RECEPTION 4 Satellite Messaging Overview POOR GOOD Satellite Paging Signal Reception Wearing Your Pager Your 9501 pager comes with a multi-functional holster that orients the pager for the best possible performance. It is recommended that you place the pager in the holster (display side facing in) and wear it on your belt. The holster can also be used effectively off the body as a stand for your pager. To ensure optimum reception, extend the belt clip, stand it up on a desk or table, and point it toward the nearest window. Note: Improper positioning of the 9501 pager will impair message reception. Proper Orientation of Pager in Holster Extended Belt Clip (For standing on table or desk) Message Delivery Areas (MDAs) Because your pager is a receive-only device and cannot tell the Iridium system its location, you must choose one or more message delivery areas to register for coverage. Message delivery areas (MDAs) are Iridium-defined geographic areas representing local, regional, and national boundaries designated by telephone Country Codes (with optional suffix). For your convenience, a complete list of Country Codes is permanently Satellite Messaging Overview 5 stored in the PhoneBook of your 9501 pager. Consult with your Iridium Service Provider for various methods of MDA registration. Motorola Satellite Series Products Using this pager together with Motorola's Satellite Series 9500 Portable Phone eliminates the need to register message delivery areas and provides additional benefits, such as "follow me" paging services and the convenience of a global portable phone. Ask your local authorized Motorola satellite products dealer about the complete line of Motorola Satellite Series products to determine which ones best meet your demanding communication needs. OPTIMAXTM EL Display To bring you superior clarity and easy readability, the Motorola OPTIMAX hologram is included in your pager's display. The hologram provides exceptional contrast between the background of the display and the pager's message. In addition, the 9501 pager uses an electro-luminescent backlighting technology for improved readability in low-light environments. The backlight is automatically activated whenever a button is pressed. 6 OPTIMAXTM EL Display Control Buttons Escape Scroll/ Move Up Select Move Left Scroll/ Move Down Move Right Turning Your Pager On Note: If you are turning the pager on for the first time, a displays for up to 8 seconds while the pager loads information from its internal memory. a Loading Memory 1. Press Z to turn your pager on. b Start-Up Screen 2. The pager's Start-Up screen displays the Iridium logo along with a welcome message. 3. Wait for the main menu to be displayed. Control Buttons 7 WEARING YOUR PAGER Main Menu The main menu provides access to many features via a series of icons and prompts. When the pager is on, press [ to display the main menu. When the main menu is first displayed, the ? (personal messages) icon is blinking. Use Xor Y to move within the main menu for access to the various features on your pager. News and Information PhoneBook Time, Alert Setting Personal Messages Folder 8 Main Menu Reading Messages Your pager can have more than one unread message. The flashing ? on the main menu displays a number inside the envelope to tell you how many unread messages are in your pager. Note: The 9501's One-Button feature allows you to read the entire message by repeatedly pressing Z. 4 ?FEIH 9:00 23/09/98 1. Press to display the main menu. 2. Press Z. Your pager displays the message preview screen. 3. Press W or Vto move to the message that you want to read. 4. Press Zto display the highlighted message. [ Main Menu \03:Customer Needs 02:Looking forward 01:Hi there 3D9>8 Message Preview ) Note: A check mark is displayed to the left of messages that have been read. 03: Hello my friend Looking forward to your arrival! Made dinner plans.) 5. Press W or V to move within the message or press Z to page through the message. A time and date stamp is displayed at the end of the message. Read Message Reading Messages 9 GETTING STARTED 4 39>8* 9:00 23/09/98 Looking forward to your arrival! Made dinner plans.) Continued Message 6. When finished viewing the message, you may use Xor Y to move to one of the message (delete), options: to folder), (add to phonebook), or (next message). 7. Press Z to accept the selected option or to return to press the main menu. >(add * 9 8 [ If your pager has been programmed with reminder alerts, your pager alerts you at predetermined intervals and displays a flashing in the lower left corner of the Standby screen when there is at least one unread message in your pager. 1 News and Information Messages When a message is received from an Information Services provider, your pager automatically stores it in the Information Services folder. When a message is placed in the Information Services folder, your pager displays a flashing on the Standby screen and J on the main menu to alert you there is a message in your folder. Note: This feature may not be activated on your pager. Please check with your Iridium Service Provider to determine if Information Services are available in your area. 1 10 News and Information Messages Reading Information Messages 4 ?JEIH 9:00 23/09/98 Main Menu 1. Press to display the main menu. 2. Press Xor Yto move to F (news and information). The Icon blinks when it is selected. If you have an unread message, the news and information icon (J) has a burst around the top. 3. Press Z. Your pager displays the information message preview screen 4. Follow instructions starting at Step 3., "Reading Messages" on page 9. [ 02:Financial News 01:World News 3D9> Message Preview ) Deleting Messages You can delete a selected message or you can choose to delete all of your messages at one time via the message preview screen. \03:Customer Needs 02:Looking forward 01:Hi there 3D9>8 Message Preview ) 1. Press W or Vto move to the message you want to delete. 2. Press Xor Y to move (delete to message). 3. Press Z . The pager displays the delete message option screen. 9 Deleting Messages 11 Delete Message READING MESSAGES Yes No All Delete Options 4. ...