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9505A-kgTOC.fm Page iii Wednesday, November 3, 2004 9:33 PM Contents Safety Information. . . . . . . . . . . . . . . . . . . . . . . . .7 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13 Guide Overview . . . . . . . . . . . . . . . . . . . . . . . . .14 Phone Overview . . . . . . . . . . . . . . . . . . . . . . . .15 Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18 Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . .21 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . .25 Attaching the Satellite Antenna . . . . . . . . . . . . .26 What Is a SIM Card? . . . . . . . . . . . . . . . . . . . . .27 Installing/Removing the SIM Card . . . . . . . . . .28 Installing the Battery . . . . . . . . . . . . . . . . . . . . .30 Removing the Battery . . . . . . . . . . . . . . . . . . . .31 Charging the Battery . . . . . . . . . . . . . . . . . . . . .33 Checking Battery Charge Level . . . . . . . . . . . . .35 Battery Information . . . . . . . . . . . . . . . . . . . . . .36 Using Your Phone . . . . . . . . . . . . . . . . . . . . . . . .37 Startup Procedures . . . . . . . . . . . . . . . . . . . . . .38 Placing a Call. . . . . . . . . . . . . . . . . . . . . . . . . . .42 Receiving a Call. . . . . . . . . . . . . . . . . . . . . . . . .45 Additional Phone Features . . . . . . . . . . . . . . . .48 Using In-Call Features . . . . . . . . . . . . . . . . . . . .51 Muting a Call . . . . . . . . . . . . . . . . . . . . . . . . . . .52 Using the Menus . . . . . . . . . . . . . . . . . . . . . . . . .53 Using the Options Menu . . . . . . . . . . . . . . . . . .54 Using the Quick Access Menu. . . . . . . . . . . . . .56 Managing the Phone Book . . . . . . . . . . . . . . . . .59 Phone Book Menu . . . . . . . . . . . . . . . . . . . . . . .60 Organizing Your Phone Book . . . . . . . . . . . . . .61 Storing Names and Numbers . . . . . . . . . . . . . .63 Entering Names. . . . . . . . . . . . . . . . . . . . . . . . .65 Using Pauses in Numbers . . . . . . . . . . . . . . . . .67 Using Phone Number Prefixes . . . . . . . . . . . . .69 Locating Entries. . . . . . . . . . . . . . . . . . . . . . . . .70 Calling, Modifying, or Erasing an Entry . . . . . . .72 Checking Phone Book Capacity . . . . . . . . . . . .73 iii 9505A-kgTOC.fm Page iv Wednesday, November 3, 2004 9:33 PM Preventing Access to the Phone Book . . . . . . . 74 Restricting Phone Use . . . . . . . . . . . . . . . . . . . 75 Viewing the Last Ten Calls Made or Received . 80 Viewing and Modifying Your Phone Numbers. . 81 Using One-Touch Dialing . . . . . . . . . . . . . . . . . 83 Viewing Service Phone Numbers . . . . . . . . . . . 85 Using Calling Features . . . . . . . . . . . . . . . . . . . 87 Call Related Features Menu . . . . . . . . . . . . . . . 88 Forwarding Calls When Unavailable . . . . . . . . . 89 Forwarding All Your Calls . . . . . . . . . . . . . . . . . 90 Using Detailed Call Forwarding . . . . . . . . . . . . 92 Canceling All Forwarding . . . . . . . . . . . . . . . . . 94 Restricting Calls with Call Barring . . . . . . . . . . 95 Viewing the Battery Meter . . . . . . . . . . . . . . . 100 Viewing Signal Strength . . . . . . . . . . . . . . . . . 101 Deactivating Pending Call Drop Signal . . . . . . 102 Using Message Services . . . . . . . . . . . . . . . . . 103 Messages Menu . . . . . . . . . . . . . . . . . . . . . . . 104 Checking Your Voicemail . . . . . . . . . . . . . . . . 105 Managing Your Received Messages . . . . . . . 106 Accessing Received Messages . . . . . . . . . . . 108 Managing Outgoing Messages . . . . . . . . . . . . 113 Managing Other Message Settings . . . . . . . . 122 Customizing Phone Features . . . . . . . . . . . . . 127 Phone Setup Menu . . . . . . . . . . . . . . . . . . . . . 128 Managing Phone Ringer Settings . . . . . . . . . . 129 Locking and Unlocking Your Phone . . . . . . . . 131 Protecting the SIM Card . . . . . . . . . . . . . . . . . 133 Managing Other Security Settings . . . . . . . . . 135 Activating Extended Menus . . . . . . . . . . . . . . 137 Managing Time and Date Settings . . . . . . . . . 138 Selecting the Display Language . . . . . . . . . . . 141 Turning Lights On and Off. . . . . . . . . . . . . . . . 142 Setting Keypad Tones . . . . . . . . . . . . . . . . . . . 142 Managing Phone Settings . . . . . . . . . . . . . . . 143 Accessing the Network . . . . . . . . . . . . . . . . . . 147 Network Selection Menu. . . . . . . . . . . . . . . . . 148 iv 9505A-kgTOC.fm Page v Wednesday, November 10, 2004 5:08 PM Registering With the Satellite Network . . . . . .149 Timing Your Calls . . . . . . . . . . . . . . . . . . . . . . .151 Call Meters Menu . . . . . . . . . . . . . . . . . . . . . .152 Showing Call Timers . . . . . . . . . . . . . . . . . . . .153 Setting Audible Call Timers . . . . . . . . . . . . . . .155 Showing the In-Call Timer . . . . . . . . . . . . . . . .157 Showing the Lifetime Timer . . . . . . . . . . . . . . .158 Customizing the Menu System . . . . . . . . . . . .159 Personalizing the Options Menu . . . . . . . . . . .160 Personalizing the Quick Access Menu . . . . . .162 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . .163 Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 Patent Information. . . . . . . . . . . . . . . . . . . . . . .179 Declaration of Conformity . . . . . . . . . . . . . . . .180 Warranty Information . . . . . . . . . . . . . . . . . . . .181 v 9505A-kgTOC.fm Page vi Wednesday, November 3, 2004 9:33 PM vi 03Safety-kg.fm Page 7 Tuesday, November 9, 2004 9:34 PM Safety Information Important: Read this information before using your satellite phone. Exposure to Radio Frequency Signals Your satellite telephone is a low power radio transmitter and receiver. When it is ON, it receives and also sends out radio frequency (RF) signals. International agencies have set standards and recommendations for the protection of public exposure to RF electromagnetic energy. · · · · · · · International Commission on Non-Ionizing Radiation Protection (ICNIRP)1996 Verband Deutscher Elektrotechniker (VDE) DIN-0848 United States Federal Commission, Radio Frequency Exposure Guidelines (1996) National Radiological Protection Board of the United Kingdom, GS 11,1988 American National Standards Institute (ANSI) IEEE. C95. 1-1992 National Council on Radiation Protection and Measurements (NCRP). Report 86 Department of Health and Welfare Canada. Safety Code 6 These standards are based on extensive scientific review. For example, over 120 scientists, engineers, and physicians from universities, government health agencies, and industry reviewed the available body of research to develop the updated ANSI standard. The design of your phone complies with these standards when used as described under "Phone Operation" on page 9. Safety Information 7 03Safety-kg.fm Page 8 Tuesday, November 9, 2004 9:34 PM Specific Absorption Rate Data This model phone meets international standards for exposure to radio waves. Your satellite phone is a radio transmitter and receiver. It is designed and manufactured not to exceed limits for exposure to radio frequency (RF) energy. These limits are part of comprehensive guidelines and established permitted levels of RF energy for the general population. The guidelines are based on standards that we developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The guidelines include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. The exposure standard for mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. Under the guidelines for this model, the SAR limit is 2.0 W/kg. *Tests for SAR were conducted in accordance with CENELEC and FCC testing procedures using standard operating positions with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR of the phone while operating can be well below the maximum value. Before a phone model is available for sale to the public, it is tested to confirm compliance with the guidelines. The tests are performed in positions and locations (e.g., at the ear and worn on the body) that conform to a uniform testing methodology determined by an expert standards body. The highest SAR level recorded from this product was 0.357 mW/g for a 1g cube which was below the uncontrolled (i.e. general population) limit. While there may be differences between the SAR levels of various phones and at various positions, they all meet the governmental requirements for safe exposure. Please note that modifications to this product model could cause differences in the SAR value for later products; in all cases, products are designed to be within the guidelines. Antenna Care Use only the supplied or an approved replacement antenna. Unauthorized antennas, modifications, or attachments could damage the phone and may violate local agency regulations. When using remote mount antenna, mount antenna at least 20 cm away from the user. 8 Safety Information 03Safety-kg.fm Page 9 Tuesday, November 9, 2004 9:34 PM Phone Operation Normal Operation: Hold the phone as you would any other telephone. Rotate the antenna to either the left or right detent, and make sure the antenna is fully extended. The antenna should be vertical to the ground and have a clear unobstructed view of the sky. Tips on Efficient Operation: For your phone to operate most efficiently: · · · Rotate and extend your antenna fully. Make sure the antenna has a clear unobstructed view of the sky. Do not touch the antenna unnecessarily when the phone is in use. Contact with the antenna affects call quality and may cause the phone to operate at a higher power level than otherwise needed. Do not wear the phone on your body while making calls with the headset accessory. Wearing the phone on the body can interfere with proper phone operation, since the antenna requires a clear unobstructed view of the sky to access the Iridium® satellite network. · Batteries Caution: All batteries can cause property damage, injury or burns if a conductive material, such as jewelry, keys or beaded chains, touches exposed terminals. The material may complete an electrical circuit and become quite hot. To protect against such unwanted current drain, exercise care in handling any charged battery, particularly when placing it inside your pocket, purse or other container with metal objects. Caution: Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to instructions. Driving Check the laws and regulations on the use of wireless telephones in the areas where you drive. Always obey them. Observe the following guidelines when using your phone while driving. · · · Give full attention to driving--driving safely is your first responsibility. Use hands-free phone operation, if available. Pull off the road and park before making or answering a call if driving conditions so require. Safety Information 9 03Safety-kg.fm Page 10 Wednesday, November 3, 2004 9:35 PM Electronic Devices Most modern electronic equipment is shielded from RF signals. However, certain equipment may not be shielded against the RF signals from your wireless phone. Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of six inches (6") be maintained between a handheld wireless phone and a pacemaker to avoid potential interference with the pacemaker. These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research. Persons with pacemakers: · · · · should ALWAYS keep the phone more than six inches from their pacemaker when the phone is turned ON should not carry the phone in a breast pocket should use the ear opposite the pacemaker to minimize the potential for interference should turn the phone OFF immediately if you have any reason to suspect that interference is taking place Hearing Aids Some digital wireless phones may interfere with some hearing aids. In the event of such interference, you may want to consult your hearing aid manufacturer to discuss alternatives. Other Medical Devices If you use any other personal medical device, consult the manufacturer of your device to determine if it is adequately shielded from external RF energy. Your physician may be able to assist you in obtaining this information. Turn your phone OFF in health care facilities when any regulations posted in these areas instruct you to do so. Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy. Vehicles RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer or its representative regarding your vehicle. You should also consult the manufacturer of any equipment that has been added to your vehicle. 10 Safety Information 03Safety-kg.fm Page 11 Wednesday, November 3, 2004 9:35 PM Posted Facilities Turn your phone OFF in any facility where posted notices so require. Aircraft Airline regulations prohibit using your phone while in the air. Check and comply with the policy of your airline regarding the use of your phone while the aircraft is on the ground. Switch OFF your phone before boarding an aircraft. Blasting Areas To avoid interfering with blasting operations, turn your phone OFF when in a "blasting area" or in areas posted: "Turn off two-way radio." Obey all signs and instructions. Potentially Explosive Atmospheres Turn your phone OFF and do not remove your battery when you are in any area with a potentially explosive atmosphere. Obey all signs and instructions. Sparks from your battery in such areas could cause an explosion or fire resulting in bodily injury or even death. Areas with a potentially explosive atmosphere are often but not always clearly marked. They include, but are not limited to: fueling areas such as gasoline stations; below deck on boats; fuel or chemical transfer or storage facilities; areas where fuel odors are present (for example, if a gas/propane leak occurs in a car or home); areas where the air contains chemicals or particles, such as grain, dust, or metal powders; and any other area where you normally would be advised to turn off your vehicle engine. For Vehicles Equipped with an Air Bag An air bag inflates with great force. Do NOT place objects, including both installed or portable wireless equipment, in the area over the air bag or in the air bag deployment area. If in-vehicle wireless equipment is improperly installed and the air bag inflates, serious injury could result. Safety Information 11 03Safety-kg.fm Page 12 Tuesday, November 9, 2004 9:34 PM 12 Safety Information 04Intro-kg.fm Page 13 Wednesday, November 3, 2004 9:35 PM Overview This chapter provides an overview of this user's guide, your new satellite phone, and available accessories. Export Compliance Information This product is controlled by the export laws and regulations of the United States of America. The U.S. Government may restrict the export or re-export of this product to certain individuals and/or destinations. for further information, contact the U.S. Department of Commerce, Bureau of Industry and Security or visit www.bis.doc.gov. 13 04Intro-kg.fm Page 14 Wednesday, November 3, 2004 9:35 PM Guide Overview Key Presses Key presses are represented in this guide using symbols. A sequence of key presses may be shown as follows: MOC This means you should press M followed by O and then C, in sequence, not simultaneously. Prompts and Messages Your phone responds to key presses by displaying either a prompt that guides you to the next action or a message confirming that your action is complete. Prompts and messages are represented in this guide in LCD style, for example: Enter PIN or Completed. Tips In the margins of this guide are useful hints and ways to improve your phone's performance. 14 Overview 04Intro-kg.fm Page 15 Tuesday, November 9, 2004 8:20 PM Phone Overview Antenna Lock Release Button Status Indicator Satellite Antenna Earpiece Real-Time Clock Battery Charge Indicator Display Signal Strength Indicator Volume Control Keys Display Status Indicators Scroll Bar Message Key Battery and SIM Compartment Alphanumeric Keypad Headset Jack Power Connector Data Connector Quick Access Key Microphone Note: Phone shown with antenna in stowed position. Overview 15 04Intro-kg.fm Page 16 Wednesday, November 3, 2004 9:35 PM Special Keys Key Function Turns the phone's power on and off Selects menu settings or options, or initiates and answers calls Takes you directly to the Messages menu, where you can call your voicemail number or read messages you have received Stores numbers in the phone book Recalls numbers from the phone book Enters the Quick Access menu Enters the Options menu and scrolls forward through menu features Clears characters from the screen or exits the Options menu Scrolls backward or forward through menu features S O ? I Q E M C < Volume Control Keys The volume control keys are located on the left side of the phone. They adjust earpiece and ringer volume. See "Adjust Earpiece Volume" on page 48 and "Adjust Ringer Volume" on page 49 for more information. Satellite Antenna You must rotate and fully extend the satellite antenna to answer calls, make calls, and access satellite services.* See "Holding the Phone" on page 40 for more information. * Satellite products require a clear line of sight to satellite. 16 Overview 04Intro-kg.fm Page 17 Wednesday, November 3, 2004 9:35 PM Satellite Antenna Lock Release Button This button releases the satellite antenna so you can attach the auxiliary antenna. Display Your phone's Liquid Crystal Display (LCD) displays as many as four rows of 16 characters. The LCD on your phone may respond slowly to key presses in extremely cold temperatures. This is normal and does not affect the phone operation in any way. Headset Jack The headset jack located on the right side of the phone provides a connection for an optional headset. Power Connector This connector, located at the bottom left of the phone, provides the connection for an external power supply. Data Connector This connector, located on the bottom of the phone, provides the connection for a data cable. Overview 17 04Intro-kg.fm Page 18 Wednesday, November 3, 2004 9:35 PM Indicators Status Indicator The status indicator is located at the top of your phone. This LED indicator provides information on your phone's current state of service. If the LED is... Alternating red and green Flashing green Then... A call is incoming. You are receiving a signal from the Iridium satellite network. You can make and receive calls. You are temporarily unable to make or receive calls. Try again in a few minutes. Your SIM card may be inserted incorrectly, may not be inserted, or you may be in a restricted area. Service is not available. Flashing yellow Flashing yellow and red Flashing red 18 Overview 04Intro-kg.fm Page 19 Wednesday, November 3, 2004 9:35 PM Display Status Indicators and Icons Indicator Description Signal Strength Indicator indicates the strength of the signal from the network. The signal strength indicator appears continuously in the top left hand corner of the display. The more segments displayed in the bar graph, the stronger the signal. Five bars indicate full signal strength. No bars indicate a weak signal. Battery Charge Indicator indicates the strength of the battery charge. The more segments displayed, the greater the battery charge. You can also check the strength of the charge at any time through the menu. See "Viewing the Battery Meter" on page 100 for more information. Real Time Clock Indicator displays the time in either 12-hour or 24-hour format. See "Change the Time Displayed" on page 139 for more information. Message Indicator appears when you receive a new message. It flashes when the SIM card is full. See "Getting to Received Messages..." on page 109 for additional information. Satellite Mode Indicator appears when your phone is in satellite mode. Home System Indicator appears when the phone has successfully registered with the Iridium satellite system. rx q 12:00 o + n Overview 19 04Intro-kg.fm Page 20 Wednesday, November 3, 2004 9:35 PM Indicator Description No Service Indicator appears when your phone is not capable of placing or receiving calls. In Use Indicator appears when a call is in progress. Scroll Bar appears on the right of the display when you are in a menu. The button on the scroll bar indicates where you are in the list. Check Mark indicates a menu item is currently selected. Hourglass Icon appears in the display when your phone has to request settings from the network. Quick Access Menu Icons allow you to easily identify Quick Access features as you scroll through the Quick Access menu. m k s z w B...P 20 Overview 04Intro-kg.fm Page 21 Tuesday, November 9, 2004 8:20 PM Accessories Product appearance and specifications are subject to change without notice. Batteries Lithium Ion Battery · Provides up to 3.6 hours of talk time or 30 hours of standby time* Weighs 2.2 ounces/63 grams · * All talk and standby times are approximate and depend on network configuration, signal strength, and the features selected. If replacing the battery, the phone should be switched off before removing the battery. If you want to store the battery for a long period store it in the fully charged state. Batteries that have been stored in a discharged state for longer than 6 months may not be rechargable. Overview 21 04Intro-kg.fm Page 22 Wednesday, November 3, 2004 9:35 PM AC Travel Charger and International Plug Kit The AC travel charger and international plug kit provides rapid charge for optimal performance and can be used to power the phone except when the battery is fully depleted. The battery must be installed when using charger to power phone. · Includes five international plug adapters for use in Europe, United States of America and Canada, United Kingdom, Australia and India. Allows you to use the 9505A portable phone while recharging the battery * · * The battery should not be allowed to fully discharge. 22 Overview 04Intro-kg.fm Page 23 Wednesday, November 3, 2004 9:35 PM Auto Accessory Adapter Restores full battery power for portable phone operation from any operating vehicle (using standard 12-volt accessory connector port). Headset The convenient headset provides both an earphone and microphone in one small piece for simple hands-free and private telephone conversations. The headset plugs directly into the jack on the right side of your phone.