User manual KANGURU SONICSTOR

USER'S GUIDE Copyright 2005, All Rights Reserved. Kanguru SonicSTOR Please be aware of the following points before using the Kanguru SonicSTOR. Copyright© 2005, Kanguru Solutions. All rights reserved. DOS®, Windows 95®, Windows 98®, Windows NT®, Windows 2000®, Windows ME®, and Windows XP® are registered trademarks of Microsoft Inc. Apple® and Macintosh® are registered trademarks of Apple Computer Inc. IBM and OS/2 are registered trademarks of the International Business Machines Corporation. All other brand or product names are trademarks of their respective companies or organizations. Kanguru Solutions will not be held responsible for any illegal use of this product nor any losses incurred while using this product. The user himself is responsible for the copyright laws, and is fully responsible for any illegal actions taken. CUSTOMER SERVICE To obtain service or technical support for your product, please contact Kanguru Solutions Technical Support Department at 508-376-4245 Monday thru Friday between the hours of 9 to 5pm EST, or visit www.Kanguru.com for web support. LIMITED WARRANTY Kanguru Solutions guarantees that every Kanguru SonicSTOR will be free from defects in workmanship and materials for 1 year from the date of purchase. This warranty does not apply if, in the judgment of Kanguru Solutions, the product fails due to damage from handling, accident, abuse, misuse, or if it has been used in a manner not conforming to the product's instructions, has been modified in anyway, or the warranty labels have been removed. If the product proves defective during this warranty period, call Kanguru Solutions Technical Support in order to obtain a Return Material Authorization number required for service. When returning a product, mark the RMA number clearly on the outside of the package, and include a copy of your original proof of purchase. In no event shall Kanguru Solutions' liability exceed the price paid for the product from direct, indirect, special, incidental, or consequential software, or its documentation. Kanguru Solutions offers no refunds for its products after 30 days of purchase. Kanguru Solutions makes no warranty or representation, expressed, implied, or statutory, with respect to its products or the contents or use of this documentation and all accompanying software, and specifically disclaims its quality, performance, merchantability, or fitness for any particular purpose. Kanguru Solutions reserves the right to revise or update its products, software, or documentation without obligation to notify any individual or entity. Kanguru Solutions 1360 Main St., Millis, MA 02054 508.376.4245 · Fax 508.376.4462 www.kanguru.com -2- Kanguru SonicSTOR 1. Introduction ...................................................................................................................... 4 Kanguru SonicSTOR Package Contents: ............................................................................................. 4 Features:.................................................................................................................................................... 4 Specifications: ........................................................................................................................................... 5 Kanguru SonicSTOR Connections ........................................................................................................ 6 Included Cables ........................................................................................................................................ 6 2. Using the Kanguru SonicSTOR....................................................... 7 Connecting the drive: ............................................................................................................................... 7 Removing the tray: ................................................................................................................................... 7 Disconnecting the Drive:.......................................................................................................................... 8 Troubleshooting: ....................................................................................................................................... 8 3. Warranty ................................................................................................................................. 9 Tech Support............................................................................................................................................. 9 -3- Kanguru SonicSTOR 1. Introduction Thank you for purchasing the Kanguru SonicSTOR! The Kanguru SonicSTOR is the latest in external hard drive technology, featuring cutting edge SATA connectivity for the fastest throughput ever in a Kanguru drive. The SonicSTOR can take on your most demanding data transfer tasks with ease! Video streaming, photo editing and production, large-scale database access, the SonicSTOR can do it all! As an added feature it also comes equipped with USB 2.0 for quick and easy connectivity to PC's and Mac's without SATA ports. Kanguru SonicSTOR Package Contents: · · · · · · · · · 1 ­ Kanguru SonicSTOR 1 ­ USB2.0 Cable 1 ­ eSATA Cable 1 ­ Aluminum Base 2 ­ Key 1 ­ AC Power Supply (required) 1 ­ Driver and Manual CD 1 ­ User registration form May include hard drive depending on item purchased If any of the above items are missing, please call Kanguru Solutions' Tech Support department at: (508) 376-4245 and replacement parts will be shipped to you ASAP. Features: · · · · · · · · 80 ~ 500G internal storage (if drive was included in item purchased) USB 2.0 & eSATA Combo Interface Supports SATA 1.5Gb/s and SATA 3.0 Gb/s Easily Hot Swap hard drives with the removable tray User friendly setup Compact size for easy transportation Aluminum case and air holes ensure cooling and silent operation Windows 98/98SE/ME/2000/XP & Mac OS 10.2 and later compatible -4- Kanguru SonicSTOR Specifications: General Model Number Interface Capacities Rotation Speed Hard Drive Interface Access Time Transfer Rate Shock Resistance Reliability OS Compatibility U2S-HD35 Series USB 2.0 (Backwards compatible with USB 1.1) eSATA 0GB thru 500G1 7200 RPM (if included) SATA (if included) 9 ms 480 Mbps (USB 2.0) 1.5Gb/s (SATA) 3.0Gb/s (SATA2) 200Gs 750,000 hrs Windows 98 Windows 98SE Windows ME Windows 2000 Windows XP Mac 10.2 and above Size Weight Dimensions 2-4lbs (varies if Hard Drive is included) 1.5" x 7.8" x 4.7" 1 Kanguru Solutions defines a gigabyte (GB) as 1,000,000,000 bytes. -5- Kanguru SonicSTOR Kanguru SonicSTOR Connections Included Cables -6- Kanguru SonicSTOR 2. Using the Kanguru SonicSTOR Connecting the drive: Please note: Connecting both USB 2.0 and SATA simultaneously, the SATA port will have priority over the USB 2.0 port. 1. If your computer is not turned on, please do so at this time and wait for your operating system to load. 2. Connect the included AC power supply and USB or eSATA cable to the Kanguru SonicSTOR, power the drive on and plug it into any available USB or eSATA port on your computer. 3. Windows 98 Users ONLY: Your operating system will ask you to locate the drivers for this device. They are located on the mini CD included with your drive. To install these driver files, simply direct Windows 98 to that folder or select to search your CD-Rom drive for these files. The installation wizard should select these driver files automatically and complete the installation. A reboot is required for Windows 98 to recognize the drive after the installation is complete. 4. Check to make sure the drive is recognized by your system. Under "My Computer" you should find a new "Local Disk" drive as seen below. Please Note: The assigned drive letter may vary from computer to computer. 5. Once the computer has detected the drive, you can begin transferring data to the drive. Please Note: When the drive is connected via SATA, the drive access light will not blink when data is being transferred. Removing the tray: Please note: It is not necessary to unplug the drive from the computer to swap drive trays. 1. To remove the tray from the aluminum housing, insert the included key in the lock hole to unlock the handle. -7- Kanguru SonicSTOR 2. Pull the handle towards you to remove the tray. Disconnecting the Drive: DO NOT remove the drive during data transfer. If the LED is flashing, then the drive is still transferring data. Windows ME/2000/XP users: Click on the green Remove Hardware icon on the right side of the taskbar and select the Kanguru SonicSTOR to safely remove the drive. NOTE: If you do not properly remove the drive from your system, then you may have to reboot your computer in order for the drive to be recognized again. Windows 98SE users: Windows 98SE does not have a safe hardware removal utility, so you can simply unplug the drive from the USB port to remove it from the operating system. Troubleshooting: 1. My computer is not detecting the drive, what should I do? First, check to make sure that drive is powered on; the connections are tight on both the drive and the computer. Try rebooting the computer and trying it on a different computer if one is available. If you are still having problems, please contact our Technical Support department at 508-3764245 x2. 2. Is it safe to remove the Kanguru SonicSTOR when data is being transferred to it? No, removing the drive while a data transfer is taking place may result in loss of data or damage to the Kanguru SonicSTOR. 3. When transferring files that are larger than 4GB I get an error saying the drive is full but I have enough space available, what should I do? The Kanguru SonicSTOR is preformatted to FAT32, which has a file size limitation of 4GB. In order to copy files larger than 4GB to the drive you will have to reformat the drive to NTFS. -8- Kanguru SonicSTOR 3. Warranty Kanguru Solutions guarantees that every Kanguru SonicSTOR will be free from defects in workmanship and materials for 1 year from the date of purchase. This warranty does not apply if, in the judgment of Kanguru Solutions, the product fails due to damage from handling, accident, abuse, misuse, or if it has been used in a manner not conforming to the product's instructions, has been modified in any way, or the warranty labels have been removed. If the product proves defective during this warranty period, call Kanguru Solutions Technical Support in order to obtain a Return Material Authorization required for service. When returning a product, mark the RMA number clearly on the outside of the package, and include a copy of your original proof of purchase. In no event shall Kanguru Solutions' liability exceed the price paid for the product from direct, indirect, special, incidental, or consequential software, or its documentation. Kanguru Solutions offers no refunds for its products after 30 days of purchase. Kanguru Solutions makes no warranty or representation, expressed, implied, or statutory, with respect to its products or the contents or use of this documentation and all accompanying software, and specifically disclaims its quality, performance, merchantability, or fitness for any particular purpose. Kanguru Solutions reserves the right to revise or update its products, software, or documentation without obligation to notify any individual or entity. Tech Support If you experience any problems installing your Kanguru SonicSTOR or have any technical questions regarding any of our products, please call our tech support department. Our tech support is free and available Monday through Friday, 9am to 5pm EST. Call 1-508-376-4245 or Visit our website at http://www.kanguru.com -9-