User manual KASPERSKY LAB DORDER FOR MICROSOFT WINDOWS 1.0

KASPERSKY LAB DOrder for Microsoft Windows. Version 1.0 User's Guide DORDER FOR MICROSOFT WINDOWS. VERSION 1.0 User's Guide © Kaspersky Lab Ltd. Tel. (095)797-87-00 · Fax (095)797-87-00 http://www.kaspersky.com/ Date of edition: October 2001 Contents 1. OVERVIEW OF DORDER 1.0 FOR MICROSOFT WINDOWS .............................5 1.1. Purpose and Functionality Overview................................................5 1.2. Scope of Use .................................................................................7 1.3. Technical Support ..........................................................................8 1.4. What You Can Find in This Guide ....................................................8 1.5. Document Conventions ..................................................................8 2. INSTALLING AND UNINSTALLING THE DORDER PROGRAM.............................9 2.1. The Distribution Pack .....................................................................9 2.2. Hardware and Software Requirements ............................................9 2.3. The DOrder program Installation .................................................. 10 2.4. Uninstalling the DOrder program .................................................. 16 3. DORDER START AND INITIAL CONFIGURATION...........................................18 3.1. Registering and Setting Up the Program: Concepts ........................ 18 3.1.1. Registering the Program ........................................................ 18 3.1.2. Setting Up the Program ......................................................... 19 3.2. The First Time Start ..................................................................... 19 3.3. Registration at the First Start........................................................ 21 3.4. Installing the Product List File....................................................... 24 4. DORDER GENERAL PROCEDURES AND USER INTERFACE ..........................26 4.1. Starting the Program.................................................................... 26 4.2. User Interface: the Main Window.................................................. 27 4.3. Quitting the Program ................................................................... 29 5. FORMING AND SENDING AN ORDER...........................................................30 5.1. Choosing a Product ...................................................................... 30 5.2. Setting the Number of Licenses for the Selected Programs ............. 31 5.3. Setting the Number of Orders Formed Simultaneously ................... 32 5.4. Setting the Key's Expiration Date .................................................. 33 5.5. Selecting the Key Type................................................................. 34 5.6. Entering Registration Information about the End User of the Key.... 35 5.7. Entering License Information for the Key....................................... 37 5.8. Ordering an Update of the Key ..................................................... 38 5.9. Sending the Order to Kaspersky Lab ............................................. 39 5.10. Viewing the Keys Orders History................................................ 40 5.11. Cleaning the Main window ........................................................ 42 6. RECEIVING AND VIEWING THE KEYS..........................................................43 6.1. Receiving the Keys by Email ......................................................... 43 3 KASPERSKY LAB LTD. Viewing the Keys ......................................................................... 44 7. GETTING INFORMATION ABOUT THE PROGRAM ..........................................46 8. CONFIGURING THE PROGRAM...................................................................47 8.1. Displaying the Configuration Menu................................................ 47 8.2. Changing the Program Login Password ......................................... 48 8.3. Resending the Public Key ............................................................. 49 8.4. Configuring the Email Client ......................................................... 50 9. KASPERSKY LAB LTD. ..............................................................................51 APPENDIXES ......................................................................................................52 Appendix A. The Input Fields of the User Information Dialog .................... 52 Appendix B. The Main Window Elements ................................................. 53 Appendix C. The Products Table ............................................................. 55 Appendix D. The Programs Table............................................................ 56 6.2. 4 Chapter 1. Overview of DOrder 1.0 for Microsoft Windows 1.1. Purpose and Functionality Overview The world-renowned developer and provider of information security software, Kaspersky Lab Ltd., distributes its products via distributors, dealers, and VARs (further in this guide--partners). With each copy of Kaspersky Lab's software product, delivered by a partner to an end user, a unique key file (further in this guide--key) is enclosed. The keys are generated in the Kaspersky Lab Company. KL provides each partner with a key for each copy of a product for sale. The DOrder 1.0 for Microsoft Windows program (further in this guide--DOrder) is a tool that simplifies the key ordering process for the partners. The DOrder program is a client part of the keys generation system. DOrder is installed locally on the computer, and is used by employees of the partner's company responsible for ordering and receiving the keys from Kaspersky Lab. DOrder allows forming a key order, sending it to Kaspersky Lab, where the keys are generated, and receiving the ready-to-use keys by email from Kaspersky Lab. 5 KASPERSKY LAB LTD. Each software product of Kaspersky Lab consists of a fixed list of programs. When buying a product, a user can order certain programs from this list. Only these programs will be included in the product delivered to the user (principle of configurable software solution; see the current product list of Kaspersky Lab). For each program included in the product, the number of licensed items (further in this guide--licenses) should be specified. The number of licenses determines the number of items legally protected by the product (according to the license agreement). A partner is entitled to distribute only a certain list of Kaspersky Lab software products. Each partner receives the product list file with names and features of the software products for distribution from Kaspersky Lab. A typical workflow of an employee ordering a key from Kaspersky Lab using DOrder includes the following steps: 1. Entering information necessary to make an order for a key with the use of DOrder's GUI. · Each order for a key should include the following information: Name of the product for which a key or keys will be generated; List of the program names, selected by the employee with the order of a certain product; The number of licenses for each program included in the software product delivered to the end user; Information about the end user ordering the product (or a description of the distribution channel if the end user is unknown at the time of the order reseller); - - - 2. Sending the order to Kaspersky Lab. The completed order is sent by email directly from DOrder. 6 DORDER 1.0 3. Short waiting period for the order to be received and executed by Kaspersky Lab. The key delivery from Kaspersky Lab may take some time. Kaspersky Lab will generate the ordered keys and send them to you by email. 4. Ready key delivery from Kaspersky Lab by email. The generated keys are the files with .key extension attached to the email. You can order a set of keys for the selected programs of the product, which may be legally used in several installations of the product. Such keys are referred to as identical. The feature is available only for OEM products, distributed in accordance with special programs of Kaspersky Lab. Each product delivered to an end user is provided with the license information that defines the rights and restrictions of the product use. For example, if a company has ordered the product, only this company may use it. The license information is entered into the system during the key order, and then is stored in the key file distributed to the end user. There are two types of the keys--personal and serial. A personal key may be used only by a person or a company for whom it has been ordered. A serial key is ordered if at the moment of sending the request for the key a particular end user of this key is unknown to the partner. Some products allow both the serial and personal keys, others only personal or only serial. 1.2. Scope of Use The DOrder program is an internal noncommercial software product of Kaspersky Lab Ltd., which is distributed among its partners to computerize the keys ordering and receiving process. The DOrder program may not be distributed: · · As a component of any software product Without a proper license agreement with Kaspersky Lab Ltd. 7 KASPERSKY LAB LTD. 1.3. Technical Support Kaspersky Lab Ltd. provides free technical support by either phone or email to the partners who order keys using the DOrder program. If you encounter any problems during the DOrder installation or usage, please contact the technical support department of Kaspersky Lab Ltd., See Chapter 9. 1.4. What You Can Find in This Guide This document is intended to help you become familiar with the DOrder program. It contains the information you need to install, configure, and run DOrder. This document describes release 1.0 of the DOrder program. 1.5. Document Conventions To make the guide more user-friendly and to underline its structure, the following typographic conventions are used (See Table 1): Table 1. Designation Enter value 15 using keyboard. Legend Meaning Strings entered by user from keyboard and displayed on the screen, listings, commands, file names, names of catalogs. GUI elements name Step by step instructions To open the window, click the mouse. Watch out! Never do... Note that... Warning Note 8 From the Fil e menu, choose... Chapter 2. Installing and Uninstalling the DOrder Program 2.1. The Distribution Pack The DOrder distribution pack includes: · · Program files (as zip archive) This User's Guide To work with the DOrder program, you also need the Calcue.csl file. This file is sent by email. 2.2. Hardware and Software Requirements To run DOrder, you must have certain hardware and software installed on your computer. The system requirements include: · Any IBM-compatible machine with Microsoft Windows version 9.X/ NT/ 2000 or later installed on it; 9 KASPERSKY LAB LTD. · · Ethernet card plugged in your computer; Email client installed for Microsoft Windows 2.3. The DOrder program Installation To install DOrder 1.0 for Microsoft Windows on your machine: 1. Locate the setup.exe file on you distribution media. Run the setup.exe program. The setup program then launches (See Fig. 1). Please carefully follow the instructions on the screen. Figure 1. The W el c o me window 10 INSTALLING AND UNINSTALLING DORDER 2. After reading the message in the Welcome window, click the Ne xt button. The Cust omer I nf or mat i o n window appears on the screen (See Fig. 2). Figure 2. The Cu s t omer I nf or ma t i o n window 3. In the Us er Na me field, enter your name. In the Co mp an y Na me field, enter name of the company you work for. After filling in both the fields, click the Ne xt button. The Cho o se De st i n at i on L oc at i o n window is presented (Fig. 3). 11 KASPERSKY LAB LTD. Figure 3. The Ch oo s e Dest i n at i on Lo c at i on window 4. In this window, select the folder for DOrder files installation. You can accept the default folder offered and click the Ne x t button immediately. Select another folder for the DOrder files. To change the default folder name: · Click the Br ow se button. In the displayed standard C hoo s e Fo l d er dialog, set the path to the folder you want DOrder to be installed. Click the O K button. If necessary, the folder you set above will be created. In the C ho os e De st i n a t i o n L oc a t i o n window displayed again. Click the Next button. · · 12 INSTALLING AND UNINSTALLING DORDER After clicking the Nex t button, the Se l ect Pr ogr a m F ol der window will be presented (Fig. 4). Figure 4. The Se l ect Pr o gr a m F ol der window 5. In the S el ec t Pr o gr a m Fo l der window, select a name for the DOrder menu command, which will be added to the Windows Programs menu. You can accept the name offered by default, enter a new name, or select an existing name. · · · If you choose the name set by default, click Next . To set a new name, enter the name in the Pr o gr a m F ol der s field, and then click the N ext button. To select an existing name, click the corresponding item in the Ex is t i ng Fo l d er s list, then click N e xt . 13 KASPERSKY LAB LTD. After clicking the Ne xt button, the St ar t C op yi n g Fi le s window appears (Fig. 5). Figure 5. The St ar t C op yi n g Fil es window 6. Configuration of the setup parameters is now complete. In the St ar t Cop yi n g F il e s window, ensure that you have made all the settings correctly. If you want to change any settings, return to one of the windows described above by clicking the Ba c k button. If all the settings are correct, click Ne xt . The S et u p St at us window will be presented (Fig. 6). The setup program will perform the files copying and system configuration and you will not be able to change any settings after that. If you made any mistakes while entering information necessary for the setup program, and have not noticed them while reviewing settings in the St ar t Co p yi n g Fil e s window, or you need for any reason to reinstall the DOrder program, remove the current installation of the pro14 INSTALLING AND UNINSTALLING DORDER gram from your computer, please see the item 1.4, then follow the setup steps described above. Figure 6. The Set up St at u s windows 7. The Set up St at u s window displays the file name currently being copied and the progress indicator showing the percentage of the setup process that has been completed. Please wait for the setup program to finish copying and configuring the program files. Upon the completion of the installation, the Set up Comp l e t e window is displayed (Fig. 7). 15 KASPERSKY LAB LTD. Figure 7. The Set up Co mp l et e window 8. Click the Fi n i s h button to end the installation and to quit the setup program. 2.4. Uninstalling the DOrder program To remove DOrder from your computer 1. Click the St ar t button on the Windows taskbar. 2. From the Windows menu, choose S et t i n gs . On the next menu, click Contr ol pa ne l. 3. In the Control panel window, double click the Ad d/ R e move Pr o gr a ms icon. 16 INSTALLING AND UNINSTALLING DORDER 4. On the Ad d/ R em ove tab of the Add / Re mo ve Pr o gr a ms dialog, select K as per sk y La b Di st r i b ut i o n Ut i l it y and click the Ad d/ Re m ove ... button. 5. If you are sure you would like to remove DOrder, click Y es in the confirmation window. To cancel the program uninstalling, click No. If you confirm the uninstallation of DOrder, all the information regarding DOrder will be removed from the Windows system files and directories. After that, you can delete the DOrder directory from your computer. 17 Chapter 3. DOrder Start and Initial Configuration 3.1. Registering and Setting Up the Program: Concepts To start working with DOrder, you should accomplish several tasks. Please register the DOrder program, and install the product list file. Normally, you do it once before the first start of DOrder. 3.1.1. Registering the Program The purpose of registration is to insert information about your installation in the internal database of Kaspersky Lab. During the registration, two keys are formed--private and public. Each key is a file located in the DOrder installation catalog. The private key file is called DOrder.sgn. The private key is used to sign orders sent by you to Kaspersky Lab. This file is stored on your computer. 18 DORDER START AND INITIAL CONFIGURATION If the DOrder.sgn is lost, you will have to register again. It is recommended to create a backup copy of this file. The public key file is called DOrder.pub. After the registration, this file is sent to Kaspersky Lab, and is used later to check the signatures of your orders. You can start ordering keys with DOrder only after registration of your installation in the Kaspersky Lab database. As soon as you are registered, you will receive a confirmation email, See item 3.3. If prior to the installation of DOrder, you had the previous version of the software for ordering keys (DTool) installed on your computer, you do not need to register. Both the private and public keys will be copied from the Dtool catalog. The only task you need to perform is to send the public key to Kaspersky Lab. 3.1.2. Setting Up the Program To start ordering keys with the DOrder program you should install the product list file on your computer. The product list file contains a certain list describing attributes of Kaspersky Lab's products, which you may distribute. The product list for each partner is formed in Kaspersky Lab, and is sent as an attached file by email. 3.2. The First Time Start To start the DOrder program 1. Click the St ar t button in the Windows control panel, then in the displayed W i nd ow s menu, click the P r o gr am s command. 19 KASPERSKY LAB LTD. 2. Click the command that opens the DOrder submenu. It is called Ka sp er s k y L a b D i st r i bu t i o n U t i lit y by default though you can change its name during the installation process, See item 2.3. In the DOrder submenu, click Kas p er s k y L a b Di str i bu t i on Ut i lit y. (Fig. 8). Figure 8. Starting the DOrder program from the Windows menu You can also start the program directly from the DOrder installation catalog by opening the DOrder catalog in Windows Explorer, locating the DOrder.exe file and then double clicking the file name. 20