KASPERSKY LAB Kaspersky Security® 5.5 for Microsoft Exchange Server 2003 ADMINISTRATOR'S GUIDE KASPERSKY SECURITY 5.5 FOR MICROSOFT EXCHANGE SERVER 2003 Administrator's Guide © Kaspersky Lab http://www.kaspersky.com Revision date: November 2006 Table of Contents CHAPTER 1. INTRODUCTION ...................................................................................... 7 1.1. Threats to the computer security .......................................................................... 7 1.2. The purpose and major functionality of the application...................................... 10 1.3. Hardware system requirements.......................................................................... 12 1.4. Software system requirements ........................................................................... 12 1.5. Distribution kit ...................................................................................................... 12 1.6. Services provided for registered users ............................................................... 13 1.7. Conventions......................................................................................................... 14 CHAPTER 2. OPERATION OF THE APPLICATION .................................................. 15 2.1. Security Server architecture................................................................................ 16 2.2. Server protection deployment ............................................................................. 17 2.3. Server protection system maintenance .............................................................. 18 2.4. Application's operation on a cluster of servers ................................................... 18 CHAPTER 3. INSTALLING, UPDATING AND REMOVING THE APPLICATION..... 20 3.1. Installing the application ...................................................................................... 20 3.1.1. First-time installation ..................................................................................... 21 3.1.2. Reinstalling the application........................................................................... 24 3.2. Removing the application.................................................................................... 25 3.3. Upgrading from a previous version..................................................................... 25 CHAPTER 4. STARTING USING THE APPLICATION............................................... 26 4.1. Starting the application........................................................................................ 26 4.2. Application interface ............................................................................................ 26 4.2.1. Main application window .............................................................................. 26 4.2.2. Shortcut menu .............................................................................................. 28 4.3. Creating the list of managed servers .................................................................. 30 4.4. Connecting the Management Console to the server ......................................... 31 4.5. Minimum required configuration.......................................................................... 32 4.6. Mail server protection without additional configuration....................................... 33 4.7. Verifying the application performance ................................................................ 35 4 Kaspersky Security 5.5 for Microsoft Exchange Server 2003 4.7.1. Testing the anti-virus protection system ...................................................... 35 4.7.2. Testing the anti-spam protection system ..................................................... 36 CHAPTER 5. UPDATING THE ANTI-VIRUS AND THE CONTENT FILTRATION DATABASES.............................................................................................................. 38 5.1. Manual updating.................................................................................................. 39 5.2. Automatic updates............................................................................................... 40 5.3. Selecting the updates source.............................................................................. 41 5.4. Configuring the connection settings.................................................................... 43 5.5. Running updates under a different user account ............................................... 45 CHAPTER 6. ANTI-VIRUS PROTECTION .................................................................. 47 6.1. Anti-virus protection levels................................................................................... 49 6.2. Enabling and disabling the anti-virus server protection. Selecting anti-virus protection level ................................................................................................... 51 6.3. Scanning attachments......................................................................................... 53 6.4. Scanning of routed e-mail traffic ......................................................................... 56 6.5. Selecting actions to be performed with objects .................................................. 57 6.6. Background scan................................................................................................. 62 CHAPTER 7. ANTI-SPAM PROTECTION................................................................... 65 7.1. Enabling/disabling anti-spam protection............................................................. 66 7.2. Selecting the action to be performed with the message .................................... 67 7.3. Configuring TCP/IP settings................................................................................ 70 7.4. Configuring e-mail filtration.................................................................................. 70 CHAPTER 8. APPLICATION'S OPERATION EFFICIENCY....................................... 72 8.1. Anti-virus protection efficiency............................................................................. 72 8.2. Anti-spam protection efficiency ........................................................................... 73 CHAPTER 9. BACKUP COPYING ............................................................................... 74 9.1. Viewing backup storage...................................................................................... 75 9.2. Backup storage filter............................................................................................ 77 9.3. Restoring objects from the backup storage........................................................ 80 9.4. Sending e-mails to addressees .......................................................................... 81 9.5. Sending objects for analysis ............................................................................... 81 9.6. Deleting objects from the backup storage .......................................................... 82 9.7. Configuring the backup storage settings ............................................................ 83 Table of Contents 5r CHAPTER 10. NOTIFICATIONS .................................................................................. 86 10.1. Creating a notification template......................................................................... 87 10.2. Viewing and editing notification parameters..................................................... 91 10.3. Customizing general notification settings ......................................................... 91 CHAPTER 11. PREVENTING VIRUS OUTBREAKS.................................................. 93 11.1. Creating a new virus outbreak counter............................................................. 95 11.2. Viewing and modifying virus outbreak notification settings.............................. 99 CHAPTER 12. REPORTS........................................................................................... 100 12.1. Receiving reports............................................................................................. 102 12.1.1. Creating a report template........................................................................ 104 12.1.2. Viewing and fine-tuning the report templates .......................................... 107 12.2. Viewing reports................................................................................................ 108 CHAPTER 13. APPLICATION'S EVENT LOGS........................................................ 111 13.1. Configuring the diagnostics level .................................................................... 112 13.2. Configuring log settings................................................................................... 114 CHAPTER 14. LICENSE KEYS.................................................................................. 115 14.1. License information ......................................................................................... 117 14.2. Installing the license key ................................................................................. 119 14.3. Removing a license key .................................................................................. 121 14.4. License-related notifications............................................................................ 121 14.5. Unprotected storage areas ............................................................................. 122 CHAPTER 15. APPLICATION MANAGEMENT USING KASPERSKY ADMINISTRATION KIT............................................................................................ 124 15.1. Managing policies............................................................................................ 126 15.1.1. Creating a policy ....................................................................................... 126 15.1.2. Viewing and editing policy settings .......................................................... 130 15.1.2.1. Viewing information about the application ........................................ 131 15.1.2.2. Enabling / disabling server protection ............................................... 132 15.1.2.3. Scanning of attachments................................................................... 133 15.1.2.4. Scanning of routed mail..................................................................... 134 15.1.2.5. The choice of actions over objects.................................................... 135 15.1.2.6. The choice of actions over spam messages .................................... 136 15.1.2.7. Configuring the server protection productivity................................... 137 15.1.2.8. Updating the anti-virus and content filtration databases................... 138 6 Kaspersky Security 5.5 for Microsoft Exchange Server 2003 15.1.2.9. Notifications on detected objects....................................................... 139 15.1.2.10. Virus outbreak notification ............................................................... 140 15.1.2.11. General notification settings ............................................................ 140 15.1.2.12. Additional settings............................................................................ 141 15.1.2.13. Registration of events on program operation on Administration Server.................................................................................................... 142 15.1.2.14. Reviewing the results of policy application ..................................... 144 15.2. Management of application settings ............................................................... 145 15.2.1. Reviewing the information about application........................................... 147 15.2.2. Reviewing the license key information..................................................... 148 15.2.3. Start background scan ............................................................................. 148 15.2.4. Selection of protected storage ................................................................. 149 15.2.5. Viewing reports ......................................................................................... 150 15.3. Task management .......................................................................................... 152 15.3.1. Running and stopping tasks..................................................................... 154 15.3.2. Configuring task parameters.................................................................... 155 CHAPTER 16. FREQUENTLY ASKED QUESTIONS............................................... 156 APPENDIX A. TABLE OF SUBSTITUTION MACROS ............................................. 160 APPENDIX B. CONTACTING THE TECHNICAL SUPPORT SERVICE ................. 163 APPENDIX C. GLOSSARY......................................................................................... 165 APPENDIX D. KASPERSKY LAB................... ...