Keyspan:4-Port Print Server - User Manual Table of Contents 1 Introduction · · · · · Compatible USB Devices Connectivity to USB Devices Connectivity to Network Requirements What's Inside The Package 5 Local Settings · Overview · The Local Settings Tab 6 Menus Commands · Overview · Advanced menu 2 Installation Instructions · Installing the 4-Port Print Server Hardware · Installing the Keyspan Server Utility software · Uninstall Instructions 7 Network Discussion · · · · · Setting Up On Different Types of Networks LAN - No Connection To Internet/WAN LAN - With Connection To Internet/WAN LAN - With DSL Router/Gateway Wireless Network (Airport/802.11) 3 Using Your USB Printer On The Network · · · · · · · · · Overview Using Your First USB Device Other Methods To Connect Your USB Devices Using Auto-Connect Feature For Windows Using The 4-Port Print Server System Tray Feature Using Auto-Connect Feature For Mac Using Device Force Disconnect Using The Single-User Connect Mode USB Device Status Details 8 Troubleshooting · · · · · · · Before You Begin Status Lights UDP Ports Network Issues USB Devices Resetting The 4-Port Print Server Hardware When You Need More Help 4 Changing 4-Port Print Server's Settings · · · · · · · Overview Editing A Specific 4-Port Print Server 4-Port Print Server Settings Descriptions Applying/Canceling New Server Settings Restoring Default Settings Advanced menu Updating Your 4-Port Print Server's Firmware 9 Appendices · Frequently Asked Questions (FAQs) · USB Device Compatibility · Overview · Tested USB Devices · Status Light Behavior · Windows XP Firewall Configuration · Notices · Keyspan License and Warranty Information · Support Information This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 1 Keyspan:4-Port Print Server - User Manual 1 Introduction The 4-Port Print Server makes it possible for USB printers to be used and shared by client computers on a Local Area Network (LAN)! It is ideal for home office, small office or classroom use. The 4-Port Print Server supports both Ethernet and Wi-Fi networks -- making it easy to print to a USB printer from a Wi-Fi based laptop! Compatible USB Devices This release of 4-Port Print Server software supports USB printers and USB multi-function printers. Other USB devices are not supported with the 4-Port Print Server. See the Keyspan web site for further compatibility details. Connectivity to USB Devices The Keyspan 4-Port Print Server provides the following connections to your USB Devices: · 4 USB Full-Speed ports (12 Mbps) · Full 500mA power provided to each port Connectivity to Network The Keyspan 4-Port Print Server provides the following connections to your Network: · RJ45 Ethernet connector · 10/100 autosensing · IP addressing: Static/DHCP/Zeroconfig/Rendezvous Requirements · Macintosh: Mac OS X 10.3 (or later) · Windows: Windows 2000/XP or greater What's Inside The Package The Keyspan 4-Port Print Server package includes: · · · · Keyspan 4-Port Print Server (PS-4A/US-4A) Power Supply Quick Start Sheet(s) Mac and Windows compatible CD with software and user manual This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 2 Keyspan:4-Port Print Server - User Manual 2 Installation Instructions Installing the 4-Port Print Server Hardware Note: Do not connect your USB printer to the Keyspan 4-Port Print Server until you have finished installing the 4-Port Print Server software and hardware!!! The next section, Using Your USB Printers Over Your Network, will walk you through the process of connecting and using your USB devices with the Keyspan 4-Port Print Server. Step 1 - Connect The Keyspan 4-Port Print Server To Your Network First connect an Ethernet cable to the 4-Port Print Server's Ethernet port (see next image): Once the Ethernet cable is connected, connect the other end of the cable to your network. This can be a free Ethernet port on your DSL router, Ethernet hub, or 802.11 (aka Airport) router/base station. If you do not have a network, you can connect the 4-Port Print Server directly to the Ethernet port on your computer. Tech Note: If you have more questions about connecting the 4-Port Print Server to your network, please read the 4-Port Print Server Networking Discussion section in this manual. Step 2 - Connect the 4-Port Print Server's Power Supply / Read the LEDs Connect the included power supply to the 4-Port Print Server's power connector (see next image): This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 3 Keyspan:4-Port Print Server - User Manual Once the 4-Port Print Server has power, you will notice the 4-Port Print Server's status lights turn on and off. After a few seconds, the lights will stop blinking. If the 4-Port Print Server is responding properly, the four green USB lights will turn on and stay solid. You should also notice that the first green SYSTEM light will blink on and off every few seconds. Ignore any other status lights for now. Tech Note: The LEDs on the 4-Port Print Server can also indicate other status such as IP configuration type, server status, etc. For a detailed description of what the LED lights indicate, please read the Status Light Behavior appendix in this manual. TROUBLESHOOTING: You may see red lights on the server at this point in the installation. This is normal until you install the Keyspan Server Utility software on at least one computer. TROUBLESHOOTING: If you do not see the USB lights turn on and/or do not have a blinking green SYSTEM light, please proceed to the Troubleshooting:Status Lights section in this manual. Keyspan 4-Port Print Server hardware installation is now complete. Please proceed to the Keyspan Server Utility software installation instructions. Installing the Keyspan Server Utility software Tech Note: The following instructions outline the installation of the Keyspan Server Utility software for both Mac and Windows operating systems. Where instructions are different for one operating system, the difference will be noted. Although screen shots of the Keyspan Server Utility software may not match to your operating system, please This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 4 Keyspan:4-Port Print Server - User Manual note that button, menu, and tab names are identical on both platforms. Step 3 - Insert the Keyspan 4-Port Print Server CD-ROM Turn your computer ON. When your computer starts up, place the Keyspan 4-Port Print Server CD into the CD-ROM drive. MACINTOSH NOTE: When the CD icon appears on your desktop, double click on its icon to display its contents. Locate the Keyspan 4-Port Print Server Installer icon and double click to start the installation process. Follow the instructions on screen. WINDOWS NOTE: Windows will automatically open the Keyspan CD Browser window. Using the on-screen menus, locate the Keyspan 4-Port Print Server Installer selection and click it to start the installation process. Follow the instructions on screen. WINDOWS Tech Note: During and/or after the software installation, the Windows New Hardware Wizard may ask you to install software several times. Select 'Install the software automatically' and click next until the New Hardware Wizard tells you that the installation is finished. PLEASE NOTE that you will not be able to use your 4-Port Print Server until you complete the New Hardware Wizard process. Step 4 - Running the Keyspan Server Utility application Once the Keyspan installer completes, it will automatically launch the Keyspan Server Utility application. You will use this utility to configure the 4-Port Print Server. Tech Note: Firmware Update: The first time you launch the 4-Port Print Server program, you may be asked to update your 4-Port Print Server's firmware. If you get this message, please update your firmware as per the on screen instructions. Please note that you can also find instructions on how to do this in the Updating Your Firmware subsection in the Changing 4-Port Print Server's Settings section later in this manual. In the Keyspan 4-Port Print Server window, click the Servers tab. You will now see your 4-Port Print Server listed in this tab (see next image): This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 5 Keyspan:4-Port Print Server - User Manual Tech Note: Server Names and Serial Numbers: Out of the box, your 4-Port Print Server will show up as 'Unnamed'. You can change your 4-Port Print Server's name in Servers tab. You will also notice a serial number listed next to your 4-Port Print Server name. This serial number corresponds to the last five digits of your 4-Port Print Server's MAC/Network address (printed on the bottom of your 4-Port Print Server hardware). Tech Note: About Firmware Updates: When you first launch the Keyspan Server Utility software, you may get a message stating that there is new firmware available for your 4-Port Print Server hardware. We recommend that you update your firmware now. To do this, please follow the instructions on-screen instructions to update your firmware. Once the update is complete, proceed to Step 5. Tech Note: About Multiple Servers: If you have multiple unconfigured 4-Port Print Servers on your local network, you can determine which server you are configuring by looking at the serial number presented by the Keyspan Server Utility application. This number correlates to the MAC/Network address that is printed on the bottom of your 4-Port Print Server hardware. TROUBLESHOOTING: If you do not see any 4-Port Print Servers in this window, please proceed to the Troubleshooting:Network Issues section in this guide. Step 5 - Software Installation Complete! Keyspan Server Utility software is now complete. You may now proceed to the Using Your USB Devices On The network section in this guide. This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 6 Keyspan:4-Port Print Server - User Manual Uninstall Instructions If you need to uninstall the Keyspan Server Utility software, please follow these instructions: MACINTOSH NOTE: Run the "UninstallUS4A.pkg" uninstaller program. This program is located on the CD that came with your 4-Port Print Server. You can also download the uninstaller from Keyspan's web site (http://www.keyspan.com). WINDOWS NOTE: Uninstall the Keyspan Server Utility software using the Add/Remove Programs control panel. (located in START menu -> SETTINGS -> CONTROL PANEL ). Once the Add/Remove Programs control panel is open, locate and select the Keyspan 4-Port Print Server software and then click the Change/Remove button. Follow the instructions onscreen to complete the uninstall. You may now proceed to the next section in this guide... This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 7 Keyspan:4-Port Print Server - User Manual 3 Using Your USB Printer On The Network Overview In this section, you will learn how to use your USB printer(s) via the Keyspan 4-Port Print Server. You will learn to: · connect your USB printer (hardware) to the Keyspan 4-Port Print Server's USB port · virtually connect to your USB printer using the Keyspan Server Utility software · using the Connect and Disconnect buttons · using the Auto-Connect Feature for Printers on Windows · using the Auto-Connect Feature for Printers on Mac OS X · use your USB printer via the Keyspan 4-Port Print Server Tech Note: These instructions are intended to help you connect a USB printer to the 4-Port Print Server for the very first time. It is highly recommended that you only connect one USB printer at this time. To connect additional devices, repeat these instructions for each device. Using Your First USB Device Step 1 - Connecting Your USB Device To The 4-Port Print Server Before using the Keyspan 4-Port Print Server, connect your USB printer to any USB port on the Keyspan 4-Port Print Server. Tech Note: USB Lights: Above each USB port is a green LED light (for a total of 4 lights). These lights indicate whether or not your USB printer is supported in the current software/firmware. If your printer is supported, you will have a solid green light. If you have a slow blinking light, your USB printer is not currently supported or you have connected a USB device that is not a printer/multifunction printer. Please contact Keyspan if you have a slow blinking light when you connect a printer/multifunction printer. This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 8 Keyspan:4-Port Print Server - User Manual Once your USB printer is connected to the 4-Port Print Server, open the Keyspan Server Utility application. MACINTOSH NOTE: The Keyspan Server Utility application is located in your Applications folder. Double click the Keyspan USB Server icon to open the Keyspan Server Utility application. WINDOWS NOTE: The Keyspan Server Utility application is located in your START menu -> PROGRAMS -> KEYSPAN SERVER -> Server Utility. Once it is open, click on the USB Devices tab. You will see the names of your USB printers listed in this tab (see next image): Tech Note: The USB printer's name that is shown is the name that is programmed into your USB printer by its manufacturer. This name may different from the actual name and model number of your device. For example, if you have a HP Deskjet 882 printer, it may appear as HP Deskjet 880 or HP Printer. Some USB devices do not have any names programmed into them. For 'unnamed' USB devices, the USB printer's programmed Vendor ID (VID) and Product ID (PID) will be shown. You can rename your USB printers. For more information, please read the USB DEVICE CONFIGURATION subsection in the Changing 4-Port Print Server's Settings section in this manual. TROUBLESHOOTING: If you do not see your USB printer in the Keyspan Server Utility application, please proceed to the Troubleshooting:USB Devices section in this manual. This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 9 Keyspan:4-Port Print Server - User Manual Step 2 - (Virtually) Connecting Your USB Device In the USB Devices tab, the following information is shown: Action: The Action column contains an icon Device Name: The name of your USB printer. This is the name programmed into the USB printer itself. Note: This name can be changed. Read the USB DEVICE CONFIGURATION subsection in the Changing 4-Port Print Server's Settings section in this manual for more details. Status: This is the current Status of your USB printer. This field is dynamic and will change as you start to use USB devices through the 4-Port Print Server. For now, we're only concerned with the Available status (which means that the USB printer is ready to used via the 4-Port Print Server) but there are other Status. For details, please see the USB Device Status Details subsection later in this manual. Location: This column shows the server and server's USB port number that your USB printer is connected to. For example, the location 'MyServer:3' means that your USB printer is connected to USB port number 3 on the 4-Port Print Server called 'MyServer' . Note: You can change the name of your 4-Port Print Server. Read the 4-Port Print Server Settings Descriptions subsection in the Changing 4-Port Print Server's Settings section in this manual for more details. To use a USB printer, you will need to first 'connect' your USB printer via the Keyspan Server Utility software. To connect your USB printer to your computer via the 4-Port Print Server, select your USB printer and then click the green Connect button under the ACTION column as shown below: This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 10 Keyspan:4-Port Print Server - User Manual You will notice that your USB printer's Status will change from Available to In Use by [ComputerName]. At this point, you can now use this USB printer as if it is connected directly to your computer. You can repeat this step for every USB printer that you want to use. Tech Note: By default, the 4-Port Print Server is configured to use the Multi-User Connect Mode. In this mode, all USB devices will be shared in a one-at-a-time mode. Before you can use a USB printer, you will have to connect to it to gain exclusive access. Once you are finished using the USB printer, you will have to disconnect from that device before others can use it. In this mode, the 4-Port Print Server acts like a library where your USB devices are checked out for use and checked back in so that other can use these devices. This process can be automated by using the Auto-Connect Feature. Continue reading this section for details. In Multi-User' Connect Mode, you can also dedicate USB devices to certain computer, set up passwords for a certain USB printer, and setup Auto-Connect for printers (so that you don't need to connect and disconnect your printer all the time). You can also configure your 4-Port Print Server to use the 'Single-User' Connect Mode where the 4-Port Print Server is dedicated to a particular user. In the Single-User Connect Mode, you do not need to connect/disconnect devices since there is only one computer. You can configure the 4-Port Print Server to use other sharing modes, such as Single-User mode. For more details, please read the Sharing Modes Overview sub section at the end of this section. TROUBLESHOOTING: If a device is in use by another user, that USB printer's Status show as In Use By [ComputerName]. If you wish to use a USB printer that is In Use, you'll have to wait until that user finishes using it. If a printer has been setup for Auto-Connect, the printer will automatically become available once the other user finishes printer. If your computer is also setup for Auto-Connect, your print job will automatically start once the other user has finished printing. For more information on Auto-Connect, continue reading this section. Now that your USB printer is connected, you can start using your USB printer as if it was directly connected to your computer. Step 3 - (Virtually) Disconnecting Your USB Device(s) When you are done using your USB printer, you must virtually disconnect it from your computer before it is available to everyone else on the network. To do this, open the Keyspan Server Utility application, select your USB printer and then click the red DISCONNECT icon (see next image): This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 11 Keyspan:4-Port Print Server - User Manual You'll notice that the USB printer's Status will change to 'Available'. Other users will also see the USB printer's status change to Available. Tech Note: Some USB devices may require additional action PRIOR to 'disconnecting' your USB printer. For example, some USB devices (like printers with a card reader.) will require you to drag the device's icon to the trash, stop the USB printer's card reader software, etc. If your USB printer requires such actions when the device is directly connected to the computer, please do these actions prior to clicking the DISCONNECT button in the Keyspan Server Utility software. If you forget to disconnect a USB printer, please note that USB devices will automatically get disconnected if your computer goes to 'sleep' or 'hibernate', your computer is turned off, or if you disconnect from your network. In the worst cases where a device has been left in use and you cannot get the other computer to disconnect a device, you can forcibly 'Force Disconnect' a device that has been left in use. While Force Disconnecting a device is not recommended, you can learn more about this feature in the Advanced menu subsection found in the Changing 4-Port Print Server's Settings section. Step 4 - Other Methods Of Connecting USB Devices (Optional) In addition to using the 4-Port Print Server program to 'manually' connect USB devices to your computer, you can also: · Automatically connect and disconnect printers for improved printer sharing (by using the Auto-Connect feature) · Connect and disconnect USB printers without opening the 4-Port Print Server program (by using the 4-Port Print Server system tray icon) · Not 'share' your USB devices and Automatically connect USB devices to only one computer (by using the Single-User Connect Mode) For specific instructions on how to setup and use these features, please read the Other Methods To Connect Your USB Devices sub section later in this chapter. Step 5 - Finishing Up and Additional Notes This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 12 Keyspan:4-Port Print Server - User Manual You have now learned to how use your USB printer via the Keyspan 4-Port Print Server. If you need to connect additional USB printers, note that you can connect up to 8 USB printers to one Keyspan 4-Port Print Server. While the 4-Port Print Server only has 4 USB ports, we support 8 devices due to how Compound USB devices work. Compound USB devices are devices that have multiple components connected to an embedded USB hub inside 1 USB printer. For example, the Lexmark X1150 is a compound device that has 2 components (one for the scanner, one for the printer). The Canon i475D is also a compound device that has 3 components (the printer, the card reader, and a HID device [for buttons on the printer]). Tech Note: Using Multiple 4-Port Print Servers and USB Devices: You can view up to 8 4-Port Print Servers in the Keyspan Server Utility software. If you are using all of the USB ports on your 8 servers, you will be able view a total of 32 USB devices in the Keyspan Server Utility software however you will only be able to have 12 USB devices 'connected' to your computer. If you need to use a 13th USB printer, 'disconnect' one of your 12 USB devices via the Keyspan Server Utility software to free a location for the next USB printer. If you need to have more than 8 4-Port Print Servers, configure your next 8 servers to use a different UDP port. Once you have done this, use the USB Software's Local UDP Port menu item to switch between your first 8 servers and your next 8 servers. Tech Note: Using One 4-Port Print Server With Multiple Users: Only 10 users can connect to a single or set of 4-Port Print Servers using the same UDP port. You can support more users by setting up additional 4-Port Print Servers with different UDP port numbers. Other Methods To Connect Your USB Devices Using the 4-Port Print Server program to connect and disconnect your USB devices (as outlined above) is only one method of connecting devices. While the 4-Port Print Server program gives detailed information about your 4-Port Print Server and USB devices connected to it, you may not always want to open the 4-Port Print Server program every time you want to use your USB printer. Because of this, we have created other methods to connect your USB devices. With the 4-Port Print Server 1.3 software, you can: · Automatically connect and disconnect printers for improved printer sharing (by using the Auto-Connect feature) · Connect and disconnect USB devices without opening the 4-Port Print Server program (by using the 4-Port Print Server system tray feature) · Reclaim or Force Disconnect a device that has been left in use by another user. · Not 'share' your USB devices and Automatically connect USB devices to only one This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 13 Keyspan:4-Port Print Server - User Manual computer (by using the Single-User Connect Mode) The following subsections show you how to use these different features. Using The Auto-Connect Feature For Windows This feature will automatically connect and disconnect printers whenever you have a print job queued. This gives you a richer printing experience that is similar to using a print servers. Note: This feature is only enabled in the Multi-User Connect Mode for USB devices that are using the Shared Share Mode. MACINTOSH NOTE: Auto-Connect feature for Windows is configured differently on Mac OS X systems. If you are interested in using the Auto-Connect feature for Mac, please skip ahead to the Using The Auto-Connect Feature For Mac subsection. Before You Begin Before you begin, please make sure that you have connected and installed your printer via the Keyspan 4-Port Print Server's USB Devices tab (see the Using Your First USB Device sub section earlier in the section). To setup your printer for Auto-Connect, please follow these instructions: Step 1 - Access The 4-Port Print Server System Tray Icon And Auto-Connect Settings Right click the 4-Port Print Server icon in the System Tray. When the sub-menu appears, select to Auto-Connect SETTINGS. This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 14 Keyspan:4-Port Print Server - User Manual This will open the Keyspan Auto-Connect window. Step 2 - Add Your Printer To Auto-Connect In the Keyspan Auto-Connect window, click the check box next to your printer's name. Tech Note: If You See Multiple Selections For The Same Printer: You may see your printer listed multiple times if you or your printer's software created multiple printers in Windows's Printers and Faxes window. You can either delete the extra printers in the Printers and Faxes window or enable Auto-Connect for all of the 'printers'. Step 3 - Using Your Printer Via Auto-Connect Now that you have setup your printer via Auto-Connect, you're ready to print. There is nothing special you need to do. Just print your documents as you would normally. Depending on your printer, you may get a warning stating that your printer is disconnected. IGNORE THESE WARNINGS as the Auto-Connect feature will connect the printer for you. Once the printer gets 'Auto-Connected', your print job will be sent to the printer (this may take a few seconds). When the printer has finished printing, Auto-Connect will disconnect your printer and make it available to other users. About Multiple Print Jobs From Multiple Users If you have 2 users printing to the same printer, Auto-Connect will connect the whichever computer reaches the 4-Port Print Server first. The second user's print job will stay in the queue until the first user finishes printing. Once the first user's print job is finished, the first user will be disconnected and the second user will connect to the printer and his print job will automatically start. Using The 4-Port Print Server System Tray Feature The 4-Port Print Server system tray icon allows you to quickly: · open the Keyspan Server Utility · configure Auto-Connect settings This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 15 Keyspan:4-Port Print Server - User Manual · connect and disconnect to USB devices on your 4-Port Print Server MACINTOSH NOTE: The 4-Port Print Server System Tray is currently Windows only but a Mac OS X version of this feature is currently in development. Please contact Keyspan for details. To do any of the above, first find the Keyspan 4-Port Print Server System Tray icon. The System Tray is located in the lower right hand corner of your screen (next to the time). Once you've found the 4-Port Print Server icon, right click the icon. This will bring up a sub menu (see next image). In the sub menu: · ABOUT KEYSPAN SERVER SOFTWARE will open an about window that displays the currently installed software versions. · SERVER UTILITY will open the Keyspan Server Utility application. This is the same as opening the Keyspan Server Utility application via the START menu. · AUTO-CONNECT SETTINGS will open the Auto-Connect window. This is where you configure your printers to use the Auto-Connect window. For details about this feature, please read the Using Auto-Connect For Printers section earlier in this guide. · CONNECT TO DEVICES allows you to connect to available USB devices without having to open the Keyspan 4-Port Print Server program. To do this, just select your device from the list. USB devices connected to your computer will show a check mark next to them. USB Devices connected to other computers will not show up Please note that this is the same thing as opening the Keyspan Server Utility software This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 16 Keyspan:4-Port Print Server - User Manual and manually connecting your printer. The System Tray icon makes connecting and disconnecting USB devices faster and easier. · EXIT will quit the Keyspan 4-Port Print Server System Tray icon. IMPORTANT!!! If the Keyspan System Tray is not running (ie you selected exit), your printers will not AutoConnect. To fix this, restart your computer or re-launching the KEYSPAN 4-Port Print Server TASK from START menu -> PROGRAMS -> STARTUP Using The Auto-Connect Feature For Mac This feature will automatically connect and disconnect printers whenever you have a print job queued. This gives you a richer printing experience that is similar to using a print servers. MACINTOSH NOTE: Auto-Connect feature for Windows is configured differently on Mac OS X systems. If you are interested in using the Auto-Connect feature for Windows, please read the Using The Auto-Connect Feature For Windows subsection earlier in this section. Before You Begin Before you begin, please make sure that you have connected and installed your printer via the Keyspan 4-Port Print Server's USB Devices tab (see the Using Your First USB Device sub section earlier in the section). To setup you printer for Auto-Connect, please follow these instructions: Step 1 - Access The 4-Port Print Server and Click The Auto-Connect Settings Button Open the Keyspan Server Utility application. This application is located in your Applications folder and is called Keyspan 4-Port Print Server. Once you have opened the Keyspan Server Utility application, click the Auto-Connect Settings button as shown below: This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 17 Keyspan:4-Port Print Server - User Manual This will open the Auto-Connect Printer Settings window. Step 2 - Enable Auto-Connect For Your Printers In the Auto-Connect Printer Settings window, you will see printers that are connected to your 4Port Print Server(s). To enable Auto-Connect for your printer, check the check box next your printer's name (as shown below). Once you have enabled Auto-Connect for your printer(s), close this window. Step 3 - Using Your Printer Via Auto-Connect Now that you have setup your printer via Auto-Connect, you're ready to print. There is nothing special you need to do. Just print your documents as you would normally. Depending on your printer, you may get a warning stating that your printer is disconnected. IGNORE THESE WARNINGS as the Auto-Connect feature will connect the printer for you. Once the printer gets 'Auto-Connected', your print job will be sent to the printer (this may take a few seconds). When the printer has finished printing, Auto-Connect will disconnect your printer and make it available to other users. About Multiple Print Jobs From Multiple Users: If you have 2 users printing to the same printer, Auto-Connect will connect the whichever computer reaches the 4-Port Print Server first. The second user's print job will stay in the queue until the first user finishes printing. Once the first user's print job is finished, the first user will be disconnected and the second user will connect to the printer and his print job will automatically start. This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 18 Keyspan:4-Port Print Server - User Manual Note For Networks With Multiple Users: Please note that Auto-Connect is enabled PER COMPUTER. If you have multiple computers, you will need to enable Auto-Connect on each computer. Using Device Force Disconnect The Force Disconnect command allows you to disconnect a USB printer from another computer if that USB printer that has been left 'in use' by another user. To Force Disconnect a device, select the device in the USB Devices tab then select the Force Disconnect command from the Advanced menu. Follow the instructions on screen to complete the process. Please note that if your 4-Port Print Server has an administrator password enabled, you will be asked to enter that password before you can Force Disconnect the selected USB printer. IMPORTANT NOTE!!! Force Disconnect will disconnect a USB printer that is connected to another user's computer. This is the same as physically disconnecting the USB printer's cable from the USB port. As with any USB printer, it is not recommended to disconnect (or Force Disconnect) any USB printer while that device is in use (ie disconnecting a printer while it's printing). You should only use Force Disconnect if you are sure that the USB printer is not in use. Please note that if your computers automatically 'sleep' (aka 'hibernate', 'power save', etc.), USB devices connected to the sleeping computer will be released and made available to other users. Turning off your computer will also release USB devices left in use. Using The Single-User Connect Mode The 4-Port Print Server has two Connect Modes: Multi-User and Single-User. By default, the server is set to use the Multi-User mode. In Multi-User mode, USB devices are shared in a one-user-at-a-time mode. This allows multiple computers to use one USB printer. Again, you need to 'connect' to the USB printer before you can use it (thus preventing other users from using your USB printer at the same time). Single-User mode will automatically connect USB devices to your computer without you having to connect or disconnect. When your 4-Port Print Server is set to Single-User mode, it will 'connect' all of the USB devices connected to the server to the first computer (with Keyspan Server Utility software) it detects. Use this mode, if A) you only have one computer or B) you have multiple computers but only one computer will have access to the 4-Port Print Server. Connect Mode (Multi-User or Single-User) can be configured in the 4-Port Print Server's Servers tab. For details, please see the Changing 4-Port Print Server's Settings section later in this manual. The Single-User Connect Mode affects an entire 4-Port Print Server. Please note that you can also This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 19 Keyspan:4-Port Print Server - User Manual configure a single USB printer to be dedicated to particular computer and still share other USB devices with other computers. For details, please see the XXXX section later in this manual. USB Device Status Details The Keyspan 4-Port Print Server's USB Devices tab will show the 'connection' Status of USB devices connected to the server. The following is a list of the possible states of USB devices connected to the 4-Port Print Server. In the USB Devices tab, the following information is shown: Available: The USB Device is available for use by any computer. To use this device, click the green Connect button under the ACTION column. Once you connect to the device, the status message will change to Connected. If someone else uses the device, you will see the In Use By [x] status. The USB printer is connected to your computer. When the Status is set to Connected, you have exclusive access to that USB printer. Other users on the network will see the In Use By [x] status. To make this device available for use by any computer, click the red Disconnect icon The USB printer is in use by another computer. You cannot use this Page 20 Connected: In Use By [x]: Rev 2005jun23 This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Keyspan:4-Port Print Server - User Manual device until the other computer finishes disconnects from that device (making the device available again). Note: The text in brackets shows the name of the 'client' that is using that device. This client name is obtained from the computer's name (as specified when that computer was setup). You can also change this name in the 4-Port Print Server's LOCAL SETTINGS tab. Auto-Connected: The USB printer (either a printer or a multifunction printer) has been setup for Auto-Connect (the feature that automatically connects/disconnects printers when you print). You cannot 'connect' to a Auto-Connected printer as this is done for you automatically by the Keyspan Server Utility software. Note: For information on how to setup your printer for AutoConnect, please read the Using Auto-Connect Feature For Windows/Mac subsections earlier in this document. Password Required: The USB printer requires a password before you can connect to it. You can password protect individual USB devices by editing your 4Port Print Server's settings in the Servers tab and then setting a password in the USB Device Configuration tab. For details about this tab, please read the USB Device Configuration tab subsection later in this document. The USB printer is reserved/dedicated to your computer. Other computers will show the device as Dedicated To [x]. You can dedicate a single USB printer to specific computer by editing your 4Port Print Server's settings in the Servers tab and then setting a password in the USB Device Configuration tab. For details about this tab, please read the USB Device Configuration tab subsection later in this document. The USB printer is reserved/dedicated to your computer. Other computers will show the device as Dedicated To [x]. You can dedicate a single USB printer to specific computer by editing your 4Port Print Server's settings in the Servers tab and then setting a password in the USB Device Configuration tab. For details about this tab, please read the USB Device Configuration tab subsection later in this document. The USB printer is reserved/dedicated to another computer. You cannot connect connect to a device that is dedicated to another computer. You can dedicate a single USB printer to specific computer by editing your 4-Port Print Server's settings in the Servers tab and Reserved/Dedicated: Connected Dedicated: Dedicated To [x]: This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 21 Keyspan:4-Port Print Server - User Manual then setting a password in the USB Device Configuration tab. For details about this tab, please read the USB Device Configuration tab subsection later in this document. You may now proceed to the next section in this guide... This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 22 Keyspan:4-Port Print Server - User Manual 4 Changing 4-Port Print Server's Settings Overview The Keyspan 4-Port Print Server comes preconfigured for use with most networks. However, you may want to change some of the Keyspan 4-Port Print Server's settings to meet specific needs posed by your network and/or USB printer sharing needs. This section describes how to change the 4-Port Print Server's settings and what the settings affect. Editing A Specific 4-Port Print Server To change the 4-Port Print Server's Servers settings, launch the Keyspan Server Utility application. MACINTOSH NOTE: The Keyspan Server Utility application is located in your Applications folder. Double click the Keyspan USB Server icon. WINDOWS NOTE: The Keyspan Server Utility application is located in your START menu -> PROGRAMS -> KEYSPAN Server. Once the Keyspan Server Utility application is open. Click on the Servers tab (see next image): The Servers tab will show any 4-Port Print Server hardware it finds. The Servers tab shows the following information: Server #: Displays the last five numbers of your 4-Port Print Server's Network Address/Mac Address. The full Network Access is printed on the bottom of your 4-Port Print Server hardware. Server Name: The name of your 4-Port Print Server. You can modify this name by selecting This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 23 Keyspan:4-Port Print Server - User Manual the server and clicking the Edit Server Config button. Status: This is the current Status of your 4-Port Print Server's hardware and software. This column will show if the Keyspan Server Utility software has successfully communicated with your 4-Port Print Server hardware. For details, please see the Server Status Details subsection later in this manual. Server Status Details The Server Status are: OK: The Keyspan Server Utility software has successfully found the 4-Port Print Server hardware. You can now communicate with the selected 4Port Print Server. Note: The 4-Port Print Server may have an Client Access Password or a Configuration Password that would prevent from users from using that specific server or changing the selected server's configuration. For more information about these passwords, please please see the 4-Port Print Server Settings : Access Tab subsection later in this manual. The 4-Port Print Server hardware contains 'old' firmware. This happens your computer has newer software than the firmware on the 4-Port Print Server hardware. If you see this message, you must upgrade your 4-Port Print Server's firmware. To do this, select your 4Port Print Server in the Servers tab and click the Edit Server Config button. For more details, please read the Updating Your 4-Port Print Server's Firmware subsection later in this manual. The 4-Port Print Server hardware has been put into Temporary Default Settings Mode. This mode allows you to temporarily return the 4-Port Print Server to it's factory settings for diagnostics. You can edit your previous setting while you are in the Temporary Default Settings Mode. For more information about how to set your 4-Port Print Server into Temporary Default Settings Mode, please please see the Reboot Server Into 'Temporary Default Settings Mode' Using The Reset Button subsection (in the Troubleshooting section) later in this manual. The 4-Port Print Server could not connect to the selected 4-Port Print Server because the 4-Port Print Server has a password. You computer either does not have a password set in the Server Access Settings field in the Local Settings tab or you have entered an incorrect password for your 4-Port Print Server. For more information about these passwords, please please see the 4-Port Print Server Settings : Access Tab subsection later in this manual. mismatch server discovery information. Old Firmware: Temp. Defaults: Login Failed: This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 24 Keyspan:4-Port Print Server - User Manual Attempting Discovery: The Keyspan Server Utility software is attempting to locate 4-Port Print Server hardware on your networks. This message will temporarily appear when you first start up your computer or when you reboot the 4-Port Print Server. Attempting Discovery also means that the client software is attempting to make a connection to the server over WAN/Internet. If this message does not go away, please read the Troubleshooting section later in this manual. The 4-Port Print Server hardware is sending 'Broadcast' messages to your computer but the connection to the 4-Port Print Server hardware cannot be made. If you have modified your 4-Port Print Server's settings, set the 4-Port Print Server to the Temporary Default Settings Mode and change your settings. If this message does not go away, please read the Troubleshooting section later in this manual. Attempting to Connect: Editing Your 4-Port Print Server's Settings To edit a specific server's setting, select it from the list and click the Edit Server Config button (see next image): This will open the the Edit Server Configuration window (see next image). This window has three tabs, Access, Network, and Device Configuration. For details about these tabs and what settings can be configured, please read the 4-Port Print Server Settings : Access Tab, 4-Port Print This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 25 Keyspan:4-Port Print Server - User Manual Server Settings : Network Tab, and 4-Port Print Server Settings : Device Configuration subsections later in this document. NOTE: After clicking the Edit Server Config, you may receive a pop-up window informing you about new firmware. You will only be able to update your server's settings AFTER you have upgraded your firmware. While updating your 4-Port Print Server, you will notice its icon disappear while the new firmware is being loaded. The 4Port Print Server icon will reappear after your server has loaded the new firmware. MULTIPLE USERS NOTE: While multiple users can view the Servers tab at any given time, only one user is allowed to change the server settings once the Edit Server Config is clicked. If you are editing the server, other users will receive a message stating that you are editing the server. Once you have finished making changes, other users will be able to make changes on a one-user-at-a-time basis. 4-Port Print Server Settings : Access Tab The Access tab contains settings that pertain to accessing the 4-Port Print Server hardware and how the 4-Port Print Server shares USB devices at the server level. These changes affect the selected server. The following is a description of all of the different settings you can change in the Access tab. IMPORTANT NOTE: Any server settings changes you make will require that you click the Apply button. You can also cancel your changes prior to applying your changes or you can also restore the 4-Port Print Server to factory settings. Please see the Applying/Canceling Server Settings and Restoring Factory Settings sub sections later in this section. This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 26 Keyspan:4-Port Print Server - User Manual ACCESS tab: Server Name/Server Config Password Edit the Server Name field to change the name of the selected 4Port Print Server. This name will appear to anyone using the Keyspan 4-Port Print Server application. ACCESS tab: Connect Mode The Connect Mode pop-up menu allows you to change how USB devices get connected to your client PCs. Multi-User (default setting): Use this mode if you have more than one client computer connected to the Keyspan 4-Port Print Server. Prior to using your USB printer, you will have to click the USB Devices tab's CONNECT button. USB devices will be shared on a one-user-at-a-time basis. Use this mode if you have more than one client PC and if all attached USB devices will be used as subscription devices. Note: You can use the Auto-Connect feature to automate the process of connecting/disconnecting your devices. Single-User: Use this mode if there is only one client computer (or if only one client computer will be powered on at a time and connected) to the Keyspan 4-Port Print Server. In this mode it is not necessary to manually connect and disconnect USB devices. All devices on the 4-Port Print Server will be automatically connected to the client computer. WARNING: Using this mode with multiple computers will cause unexpected results as all of the computers will attempt to get exclusive access to your 4-Port Print Server. continued on next page... This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 27 Keyspan:4-Port Print Server - User Manual ACCESS tab: Configuration Password Turning on the Requires Configuration Password check box will force users to enter a password before they can edit any server settings. Once you have set a password, users will still be able to see the 4-Port Print Server in the USB Devices and Admin tabs however they will not be able to edit any server settings without supplying the correct password. Note: This is settings is just a configuration password. You can restrict access to an entire 4-Port Print Server by setting the Client Access Password in this tab or your can restrict access to certain USB devices by adding a password in the USB Device Configuration tab in this window. You can also dedicate a specific to device to a certain user in the USB Device Configuration tab. ACCESS tab: Client Access Password Turning on the Requires Client Access Password check box will restrict users from using the 4-Port Print Server unless they have the correct password for the specified server. If you are adding a Client Password, this password can be automatically added to your Local Settings. Other users will need to add a Access Password in the Server Access Settings field in the Local Settings tab. users to enter a password in the before they can edit any server settings. Once you have set a password, users will still be able to see the 4-Port Print Server in the USB Devices and Admin tabs however they will not be able to edit any server settings without supplying the correct password. Note: You can also can restrict access to certain USB devices by adding a password in the USB Device Configuration tab in this window or you can dedicate a specific to device to a certain user in the USB Device Configuration tab. continued on next page... 4-Port Print Server Settings : Network Tab The Network tab contains network settings that pertain to how the 4-Port Print Server communicates on your network. You can configure how the 4-Port Print Server obtains its IP address, what TCP/UDP ports it uses to communicate (useful when dealing with firewalls), and the method that the 4-Port Print Server uses to 'announce' it's presence on your network (aka the Discovery Mode). This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 28 Keyspan:4-Port Print Server - User Manual The following is a description of all of the different settings you can change in the Network tab. This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 29 Keyspan:4-Port Print Server - User Manual Network tab: IP Address Assignment The IP Address Assignment pop-up allows you to change how the 4-Port Print Server obtains its network settings (ie IP address, Subnet Mask, etc.). Using Default (default setting): In this mode, the 4-Port Print Server will try to get an IP address via DHCP first. If it fails to obtain an IP address within 10 seconds, it will assign itself an IP address via Zeroconfig. This is the recommended setting for most users. Using DHCP: In this mode, the 4-Port Print Server will automatically obtain an address via DHCP server. Use this setting if you only want to use an IP address obtained via a DHCP server (ie a DSL router, etc.). Using Zeroconfig: In this mode, the 4-Port Print Server will assign itself an IP address via the Zeroconfig protocol. Use this setting if you are in a network where you only want to use Zeroconfig IP addresses. Tech Note:Zeroconfig: Zeroconfig (aka Zeroconf) is a networking protocol that allows computers to automatically find each other without the need for you to enter IP addresses, configure DNS servers, or setup DHCP. You can get more information about ZeroConf at http://www.zeroconf.org/ and http://developer.apple.com/macosx/rendezvous/ Please note that computers using Zeroconfig can only communicate with each other when they are on the same Ethernet segment (ie all Zeroconfig computers are connected to same Ethernet hub). Manually: In this mode, you will manually enter your IP Address, Subnet Mask, and Gateway Address. Use this mode if you want your 4-Port Print Server to always use the same network settings. Network tab: IP Address/Subnet Mask/ Gateway The 4-Port Print Server will show its current network configuration in the IP Address, Subnet Mask, and Gateway fields. You can only enter data in these fields if you have the IP Address Assignment pop-up set to Manually. IMPORTANT NOTE: All of the the fields (IP Address, Subnet Mask, and Gateway) must be filled in. Your server will not be able to communicate with your network if it is missing any of this information. This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 30 Keyspan:4-Port Print Server - User Manual Network tab: UDP Port/TCP Port The UDP port and TCP Port fields allow you to specify which port numbers the 4-Port Print Server will communicate on. This communication happens between the 4-Port Print Server hardware and software. By default, these ports are set to 3842. Port 3842 is reserved exclusively for the Keyspan 4-Port Print Server. Other IP services (ie ftp, email, web, etc.) cannot use this reserved port. UDP Port (default is 3842): Change this setting to change the UDP port number that the 4-Port Print Server will broadcast on. Other computers configured to use this UDP port number will be able to see this 4-Port Print Server. This setting is useful if you wish to limit the number of people connecting to a particular 4-Port Print Server or if you want to hide a 4-Port Print Server from other users on your network. IMPORTANT NOTE: If you change your server's UDP Port number in the Servers tab, you will also need to tell the Keyspan Server Utility software to 'listen' to the new port. To do this, go to the LOCAL SETTINGS tab in the Keyspan Server Utility application and enter your UDP Port field. You only need to change the Local UDP Port if you've changed the 4-Port Print Server's UDP port. TCP Port (default is 3842): Change this port to change the TCP port that the 4-Port Print Server uses to transmit and receive USB data. Tech Note:UDP/TCP Ports and Firewalls: For most users, there is no need to change the 4-Port Print Server's UDP and TCP ports however certain firewalls may block traffic to the default UDP and TCP ports. In these instances, you can either change the port numbers or configure your firewall to allow connections via 4-Port Print Server's configured UDP and TCP ports. continued on next page... This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 31 Keyspan:4-Port Print Server - User Manual 4-Port Print Server Settings : Device Configuration Tab the USB Device Configuration tab shows USB printers that are attached to the 4-Port Print Server and configuration records for detached USB printers. This tab allows you to make server specific changes to printers connected to your server. You can configure: · a USB printer to require a password before you can access the device · a USB printer to be dedicated to certain computer so that a USB printer is always connected to that computer. · the name that is displayed for a particular USB printer. This is useful if you multiple USB devices that don't register a name or if you have multiple identical USB devices. In the USB Devices tab, the following information is shown: Device Name: The Device Name column shows the name of selected USB printer. If your USB printer has a name programmed into the Page 32 This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Keyspan:4-Port Print Server - User Manual device itself, that name will be shown here. You can change the name of your device bu selecting you device and clicking the Add button. Please read the USB Device Configuration tab - USB Device Configuration Window subsection for details. Location/Serial Number: The Location/Serial Number column shows the serial number of your USB printer if it has one. If it does not have a serial number, its location on the 4-Port Print Server will be shown (ie Port 2). The Location/Serial Number column will display an asterisk '*' if you have configured the selected USB printer using the USB Device Configuration Window. Please read the USB Device Configuration tab - USB Device Configuration Window subsection for details about what USB printer specific settings you can change. This Status displays whether or not the selected USB printer is Attached, Detached, or has an Invalid Password (if the password in this and the password saved in Local Settings tab are different). Cfg: Status: Device Configuration Tab - USB Device Configuration Window If you want to change how a particular USB printer is accessed through the 4-Port Print Server, select the device and click the Add button or Edit Button (see next image): This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 33 Keyspan:4-Port Print Server - User Manual This will open the USB Device Configuration window (see next image): The following is a description of the settings that are shown in the USB Device Configuration tab. IMPORTANT Tech Note: About USB Device Configuration: When you click the Add button and open the USB Device Configuration window, you are creating a device configuration record for your USB device that is attached to a specific Keyspan Server on a specific port on that Keyspan Server. If your USB devices does not have a unique USB Serial Number and you move the device to a different port on the same server, you will need to create a new device configuration record. If you move any USB device to a different Keyspan Server, regardless whether or not that device has a unique USB Serial Number, you will also need to create new device configuration records on the new Keyspan Server. This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 34 Keyspan:4-Port Print Server - User Manual Device Configuration: Device Names, IDs & Serial No. The USB Device Name displays the name programmed into your USB printer. This name is shown in all of the 4-Port Print Server windows unless an alternate name is specified in the Alternate Name field. The Vendor ID and Product ID fields will show the USB Vendor ID and Product IDs (aka VID and PID) that are programmed into your USB printer. The Location ID shows the location of the selected device on the 4-Port Print Server. For example, if the Location ID shows '0x2', your USB printer is located on USB port# 2 on the 4-Port Print Server hardware. The USB Serial No. field shows the serial number, if any, programmed into your USB printer. Device Configuration: Alternate Name The Alternate Name field allows you to change the name of the selected USB printer on a particular server. Device Configuration: Password Turn on the Requires Password to Connect check box to only share the specified USB printer with users that have the password to that USB printer. When users first attempt to connect to a password protected USB printer, they will receive a dialog asking them to enter a password prior to using the USB printer. User can then opt to store passwords locally in the Local Settings tab so that they do not need to reenter password every time they want to use that USB printer. Device Configuration: Connection Type/Client Name The Connect Type pop-up determines if the specified device is can shared with with multiple users (Subscription mode) or if the USB printer is only to be used with one particular user/computer (Dedicated mode). If you set the Connection Type to Dedicated, you will need to enter the Client Name of the user/computer that you want to dedicate the selected device to. To determine what a particular user's/computer name is, on that computer, click the Local Settings tab in the Keyspan Server Utility software. This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 35 Keyspan:4-Port Print Server - User Manual Applying/Canceling Server Settings Once you have changed the server's settings, you will need to apply your changes in order for the changes to take effect. To do this, click the Apply button (see next image). Once you Apply your changes, the 4-Port Print Server (hardware) will disconnect any users connected to it and restart itself. Please note that your 4-Port Print Server will disappear temporarily from the Keyspan Server Utility application while it is restarting. If you do not want to keep the changes that you made, cancel your changes by clicking the Cancel button. Your 4-Port Print Server hardware will not be restarted. Restoring Default Settings You can reset the 4-Port Print Server to factory settings by using the Keyspan Server Utility application. To do this, select and edit your 4-Port Print Server (as detailed earlier in this section) and then click the Restore Defaults button (see next image). This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 36 Keyspan:4-Port Print Server - User Manual Restoring the default settings will cause the 4-Port Print Server (hardware) to restart. Tech Note: Restoring to default settings will also set the 4-Port Print Server's UDP port to 3842 and the Multicast address to 239.255.176.42. If you previously changed your UDP port and/or Multicast address, remember to change the Keyspan Server Utility application's Local UDP Port to 3842 and Multicast address to 239.255.176.42. You may not be able to see your 4-Port Print Server if you fail to change your Local UDP Port a nd/or Multicast address. To change the Local UDP Port, go to the Local Settings tab and edit the UDP Port field. IMPORTANT NOTE FOR FIREWALL USERS: If you've configured your firewall to allow access to the 4-Port Print Server, remember to check your firewall's setting. The 4-Port Print Server's IP address may have changed after restoring to default settings. Updating Your 4-Port Print Server's Firmware The Keyspan 4-Port Print Server's firmware can be updated at any time via the Keyspan Server Utility application. To do this, select the Servers tab, select your 4-Port Print Server, and then click the Edit Server Config. If your 4-Port Print Server requires new firmware, you will receive a pop-up window with instructions on how to update the server's firmware. This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 37 Keyspan:4-Port Print Server - User Manual To manually update your server's firmware, select the Servers tab, select your 4-Port Print Server, and then click the Edit Server Config button. Then click the Check Server Firmware button. TROUBLESHOOTING: It is important that you always have the latest firmware installed on your 4-Port Print Server. It is not recommend to use older firmware on your 4-Port Print Server with newer Keyspan Server Utility software on your computer (or vice versa). Certain features, such as Auto-Connect, may not work if your firmware is not compatible with the version of software that you have on your computer(s). You may now proceed to the next section in this guide... This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 38 Keyspan:4-Port Print Server - User Manual 5 Local Settings Overview The 4-Port Print Server package is separated by two components. The 4-Port Print Server hardware and the Keyspan Server Utility software. Both have their own settings and configuration options. Settings for the Server are modified via the Server's tab (and stored on the 4-Port Print Server hardware). Settings for the Keyspan Server Utility software are modified via the Local Settings tab and are kept on your computer. The Local Settings tab allows you to: · change your Client Name (used to identify yourself to the 4-Port Print Server hardware and to other 4-Port Print Server users) · change your UDP Port number and Multicast Address (used to access the 4-Port Print Server) · create and manage Server Access Settings (which allow you to encode your communication with the 4-Port Print Server [Encode Session], connect to 4-Port Print Servers outside of your subnet [Active Discovery], and enter Server Access passwords) · view and delete saved/stored passwords for password protected USB devices (USB Device Passwords window) The Local Settings Tab To change the 4-Port Print Server's Local Settings, launch the Keyspan Server Utility application. MACINTOSH NOTE: The Keyspan Server Utility application is located in your Applications folder. Double click the Keyspan USB Server icon. WINDOWS NOTE: The Keyspan Server Utility application is located in your START menu -> PROGRAMS -> KEYSPAN Server. Once the Keyspan Server Utility application is open. Click on the Local Settings tab (see next image): This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 39 Keyspan:4-Port Print Server - User Manual Personal Communication Settings The Personal Communication Settings in the Local Settings tab, shows the following information: Client Name: This is the client name that is broadcast to the 4-Port Print Server and to other users on the network. The default name is the computer name that you specified when you first setup to your computer. You can enter a different Client Name in this field. This is the UDP Port number that the Keyspan Server Utility software will use to discover 4-Port Print Server hardware on your network. The default value is 3842. If your 4-Port Print Server hardware is set to broadcast on a different port number (ie 3841), you will need to change the UDP port number here. This is the Multicast Address that the Keyspan Server Utility software will use to discover 4-Port Print Server hardware on your network. The default value is 239.255.176.42. If your 4-Port Print Server hardware is UDP Port: Multicast Address: This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 40 Keyspan:4-Port Print Server - User Manual set to broadcast on a different address, you will need to change the address here. When you are finished entering your Personal Communication settings, click the Apply button to save your changes. Click the Cancel button to cancel your changes. Click the Restore Defaults button to restore the default Personal Communication Settings values. Server Access Settings The Server Access Settings in the Local Settings tab, is used when you want to connect to a 4Port Print Server that has been either password protected or has been setup to use Active Discovery. For most users, Server Access Settings will be blank and not contain any settings. If you need to access a 4-Port Print Server that has been either password protected or is using Active Discovery, click the Add button as shown below: This will open the Configure Server Access window: Server Server Number: This is the serial number of the 4-Port Print Server that you want to connect to. You only need to enter the last five digits. Access Password: Enter the 4-Port Print Server's password here. This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 41 Keyspan:4-Port Print Server - User Manual Encode Session: Enabling this check box will encode your communication between the 4Port Print Server hardware and your computer. You only need to enable this option in this window. IMPORTANT NOTE: Encoding your communication with your 4-Port Print Server will affect overall performance of your 4-Port Print Server and USB devices connected to it. Active Discovery: If your 4-Port Print Server is outside of your network, ie in another office, or if you need to access your 4-Port Print Server across a WAN, enable Active Discovery. Active Discovery will search for 4-Port Print Servers outside of your local network. Please note that active discovery requires that you know the IP address, TCP port, and password (if one has been setup) of the 4-Port Print Server that you want to access. If Active Discovery is enabled, enter the IP address of the 4-Port Print Server that you want to connect to. This field is only available if Active Discovery is turned on. If Active Discovery is enabled, enter the TCP Port of the 4-Port Print Server that you want to connect to. The default setting is 3842. This field is only available if Active Discovery is turned on. When Active Discovery is enabled, your computer will continually try to connect to the specified 4-Port Print Server. The Re-try timeout setting determine how long, in seconds, the 4-Port Print Server will try to contact the specified 4-Port Print Server. The default setting is 15 seconds. This field is only available if Active Discovery is turned on. NOTE: Re-try timeout is only available on the Mac version of the Keyspan Server Utility. IP Address: TCP Port: Re-try timeout: When you have finished entering your settings, click the OK button to save your changes or click the Cancel button to discard your changes and return to the previous window. If you have added a Server Access Settings record, the Server Access Settings shows the following information: This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 42 Keyspan:4-Port Print Server - User Manual Server #: Displays the last five numbers of your 4-Port Print Server's Network Address/Mac Address. The full Network Access is printed on the bottom of your USB Displays the name of the 4-Port Print Server that you want to connect to. Displays the Status of the 4-Port Print Server that you want to connect to. ONLINE will be shown if you have successfully connected to the 4-Port Print Server. OFFLINE will be shown if the 4-Port Print Server is not detected. Displays YES/NO depending on whether or not a password has been specified in the Server Access Settings record. Displays YES/NO depending on whether or not the specified the Server Access Settings record has been setup to use Active Discovery. Server Name: Status: Password: Active Discovery: USB Device Passwords When you connect to a USB printer that is password protected, you are asked if you want to save your password. If you save a password for a USB printer, it will be shown in USB Device Passwords in the Local Settings tab. To remove a password, select the password record and click the Remove button (see next image): If you have any saved USB Device Passwords in the Local Settings tab, you will see the following information: Device Name: Status: The name of the USB printer that you have saved a password for. The status of the USB printer. This screen will show Attached/Detached if the device is connected to a detected 4-Port Print Server. Displays the last five numbers of your 4-Port Print Server's Network Address/Network Address that the selected USB printer is connected to. Page 43 Server #: This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Keyspan:4-Port Print Server - User Manual Loc.: Device Serial #: Displays the location/port number on the 4-Port Print Server that the selected USB printer is connected to. If the selected USB printer has a serial number programmed into it by the manufacturer of the serial device, that serial number will be displayed in this column. This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 44 Keyspan:4-Port Print Server - User Manual 6 Menu Commands Overview The following is a description of the Keyspan Server Utility's ADVANCED menu and the actions that can be performed in this menu. Advanced menu The Advanced menu contains the following commands: Force Disconnect: The Force Disconnect command allows you to 'Force Disconnect' a USB printer that has been left 'in use' by another user. To Force Disconnect a device, select it in the USB Devices tab then select the Force Disconnect command from the Advanced menu. Follow the instructions on screen to complete the process. Please note that if your 4-Port Print Server has an administrator password enabled, you will be asked to enter that password before you can Force Disconnect the selected USB printer. IMPORTANT NOTE!!! Device Force Disconnect will disconnect a USB printer that is connected to another user's computer. This is the same as physically disconnecting the USB printer's cable from the USB port. As with any USB printer, it is not recommended to disconnect (or Force Disconnect) any USB printer while that device is in use (ie disconnecting a printer while it's printing). You should only This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 45 Keyspan:4-Port Print Server - User Manual use Device Force Disconnect if you are sure that the USB printer is not in use. Please note that if your computers automatically 'sleep' (aka 'hibernate', 'power save', etc.), USB devices connected to the sleeping computer will be released and made available to other users. Turning off your computer will also release USB devices left in use Server IP Address Override: The Server IP Address Override command is used to 'force configure' a 4-Port Print Server that is on your local network but not shown in the Servers tab. This is common for 4-Port Print Servers installed on Static IP based networks. When you select this command, the Server IP Address Override will open. In this window, enter the serial number of the 4Port Print Server (the last five digits of the Network Address printed on the bottom of your 4-Port Print Server) and the IP settings that you want to send to the 4-Port Print Server This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 46 Keyspan:4-Port Print Server - User Manual 7 Network Discussion Setting Up On Different Types of Networks The Keyspan 4-Port Print Server can be configured in many types of networks. It can often be difficult to determine exactly where to physically connect your 4-Port Print Server hardware to your network. The following diagrams are meant as a starting point for configuring your network. In all cases, the 4-Port Print Server's default network settings should be appropriate unless otherwise noted. LAN - No Connection To Internet 2 or more PCs on an Ethernet network, with no connection to the internet or where PCs may have individual dial up accounts: LAN - With Connection To Internet 2 or more PCs on an Ethernet network, with a connection to the Internet or a wide area network: Connect the 4-Port Print Server to an Ethernet port on the Ethernet Hub. Connect USB devices to the USB ports on the Print Server. Note: Set your Print Server's network settings to Zeroconfig for faster 4-Port Print Server boot times. Connect the 4-Port Print Server to an Ethernet port on the Ethernet Hub. Connect USB devices to the USB ports on the 4-Port Print Server. This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 47 Keyspan:4-Port Print Server - User Manual LAN With DSL Router/Gateway 2 or more PCs on an Ethernet network, with an Internet gateway (combination router and ethernet hub or switch) for connection to the Internet: Wireless Network (Airport/802.11) With Wired and Wireless Computers 2 or more PCs on an Ethernet network with a connection to the Internet and a wireless 802.11 base station: Connect the 4-Port Print Server to an Ethernet port on the Internet Gateway. Connect USB devices to the USB ports on the 4-Port Print Server. Connect the 4-Port Print Server to an Ethernet port on the ethernet hub or to an ethernet port on the Wi-Fi (802.11) base station. This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 48 Keyspan:4-Port Print Server - User Manual 6 Troubleshooting Before You Begin Before you begin, please make sure that you already have: installed the latest version of the Keyspan Server Utility software connected your 4-Port Print Server hardware to your network connected your computer to same network as the 4-Port Print Server hardware turned on Keyspan 4-Port Print Server (by connecting its power supply to an outlet) turned on your computer connected a USB printer to the 4-Port Print Server hardware installed your USB printer's software on your computer had the 4-Port Print Server turned on for at least 15 seconds If you have not done any of the above, please do so now and return to this section when you have finished. Tech Note: You can find the latest version of the Keyspan Server Utility software at: http://www.keyspan.com/ IMPORTANT NOTE: Please follow these instructions in order as each sub section builds on the previous one. If you cannot proceed past a certain sub section, please contact Keyspan technical support. Troubleshooting:Status Lights Look at the status lights on you Keyspan 4-Port Print Server hardware. These status lights will either: · · · · · Off On (doesn't blink) Blinking Steady (blinks on/off every second) Blinking Rapidly (blinks on/off rapidly) Blinking Slowly (stays on for 3 seconds then blinks off/on and repeats) Three lights indicate SYSTEM, NETWORK, or USB printer status (see next image). For troubleshooting purposes, we will focus on the SYSTEM and USB lights: This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 49 Keyspan:4-Port Print Server - User Manual Tech Note: For a detailed description of every light and their status, please read the Status Light Behavior appendix. SYSTEM Status Light: 1 While the 4-Port Print Server is booting up, you will notice different lights turn on and off. The following table explains what these lights mean during the boot up process. This User Manual applies to the Keyspan 4-Port Print Server Software Version 1.3.x. Patent Pending. Rev 2005jun23 Page 50