User manual KEYSPAN CORDLESS VOIP PHONE

The Easiest Way to Make Calls with SkypeTM Keyspan Cordless VoIP Phone User Manual version 1.0, April 2006 TRADEMARKS Skype, SkypeOut, the Skype Logo and the S logo are trademarks of Skype Limited Windows and Microsoft are registered trademark of Microsoft Corporation Mac is registered trademark of Apple Computer, Inc. Other trademarks and registered trademarks are used herein for identification purpose only and belong to their respective companies. FEDERAL COMMUNICATIONS COMMISSION (FCC) INFORMATION Product Name : Cordless VoIP Phone FCC NOTICE "DECLARATION OF CONFORMITY INFORMATION" This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: Reorient or relocate the receiving antenna. Increase the separation between the equipment and the receiver. Connect the equipment onto an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help. EU DECLARATION OF CONFORMITY This product: is carrying the CE-Mark in accordance with the related European Directives. Table of Contents Chapter 1 Introduction 1.1 Features 1.2 System Requirements 1.3 Package Contents 1.4 Safety and General Information Chapter 2 Getting Started 2.1 Installing the Driver for Windows® 2000/XP 2.2 Installing the Driver for Mac OS® X 10.3 or Higher 2.3 Connecting the USB Dongle to your Computer 2.4 Inserting the Batteries 2.5 Pairing the Phone and the USB Dongle 2.6 Setting SkypeTM Ringtone (Optional) Chapter 3 Getting to Know Your Cordless VoIP Phone 3.1 The Buttons on the Phone 3.2 Indicators Shown on the Display 3.2.1 LCD Main Screen 3.2.2 History Mode 3.2.3 Contacts Mode 3.2.4 SkypeOutTM Mode Chapter 4 Using the Cordless VoIP Phone 4.1 Answering/Ending a Call 4.1.1 Answering/Ending a Call 4.1.2 Receiving Second Incoming Call 4.2 Making Calls 4.2.1 Making PC-to-PC Calls Calling from SkypeTM Window Calling "Contacts" from the Phone Calling "History" from the Phone Making Second Outgoing Call from Contacts 4.2.2 Calling an Ordinary Phone Number from SkypeOutTM 4.3 Volume Control 4.4 Setting Speed Dial 4.5 Powering the Phone on and off, Standby and Sleep Mode 4.6 Charge the Batteries Appendix A: Troubleshooting Appendix B: Specifications 4 Chapter 1 Introduction Congratulations on purchasing the Cordless VoIP Phone! Now you have all the benefits of using SkypeTM without being tied to your computer. 1.1 Features: Fully compatible with SkypeTM Make/receive PC-to-PC and PC-to-Phone calls (SkypeOutTM) Outdoor up to 100 meters/Intdoor up to 30 meters Standby time up to 1200 hours/Talk time up to 15 hours LCD screen displays battery level, signal strength, SkypeTM and phone status Keypad buttons 0~9, *, #, + Dial from Contacts and History Caller ID Support speed dial Real-time volume up and down One button to open/close SkypeTM Volume booster and mute 1.2 System Requirements: Windows 2000/XP, Mac OS 10.3 or higher And available USB Port on PC ® ® 1.3 Package Contents: Carefully unpack your Cordless VoIP Phone, and check that along with this user manual, the following items are included: Cordless VoIP Phone USB Dongle Ni-MH Rechargeable AAA Battery USB Charging Cable 1 1 3 1 Installation CD Quick Installation Guide 1 1 1.4 Safety and General Information: Your phone is designed to use only AAA Ni-MH rechargeable batteries. Warning! Never attempt to charge non-rechargeable batteries. The battery can be charged and discharged hundreds of times, but it will gradually wear out, when the operation time (standby time and talk time) is noticeably shorter than normal, then it is probably time to purchase batteries. Replace all the batteries at the same time. The rechargeable batteries must be disposed of properly and may need to be recycled. Dispose of used batteries in accordance with local regulations. Don't drop or knock the phone, rough handling may damage the internal circuit. Don't leave the phone in hot or cold places. Don't expose your device to moisture, dust or corrosive liquids. Don't attempt to open the device, only qualified personnel may repair this product. Digit encryption scrambles all communications transmitted between the phone and the USB dongle to keep them private. Keep the phone and all its parts out of the reach of children. For cleaning, use a soft, slightly moistened cloth, avoid using solvents or abrasive substances. 6 Chapter 2 Getting Started Note: Before you can use the phone with your computer, you must install the driver. Before installation, please ensure that: You do not connect the USB dongle to your computer until driver installation has finished. You have the latest version of SkypeTM installed on your computer. Your computer is connected to Internet. 2.1 Installing the Driver for Windows® 2000/XP Turn on your PC, and insert the CD that came in your package into the PC's CD-ROM drive, an installation menu will appear. Refer to the following steps to install the driver: Step 1 Click the Install Driver button: Step 2 Click Next to continue: Step 3 Select Complete and click Next: Step 4 Click Install to begin the installation: 8 Step 5 Click Finish to complete the installation: Step 6 Click OK to run the Wireless USB Phone driver. Note: Please check the driver icon and SkypeTM icons 9 are shown in the bar at the bottom right of your screen. Note: Once the driver is installed on your PC, the driver will be activated automatically whenever you start the PC. Proceed to Section 2.3 (Connecting the USB Dongle to your Computer) 2.2 Installing the Driver for Mac OS® X 10.3 or Higher Note: Before you can use the phone with your computer, you must install the driver. Before installation, please ensure that: You do not connect the USB dongle to your computer until driver installation has finished. You have the latest version of SkypeTM installed on your computer. Your computer is connected to Internet. Turn on your Mac, and insert the CD that came in your package into the Mac's disc drive. Refer to the following steps to install the driver: Step 1 Browse to the Install Driver for MAC.dmg folder: 10 Step 2 The "WirelessUSBPhone Driver OSX 1.1.3" icon will appear on your desktop, please find it and click the icon: Step 3 Click the "WirelessUSBPhone Driver Install.pkg" folder: 11 Step 4 Click Continue: Step 5 Click Continue: 12 Step 6 Select Macintosh HD and click Continue: Step 7 Click Upgrade: 13 Step 8 Click Close to complete the installation: Note: Please check the driver icon right of your screen. and SkypeTM icons are shown in the bar at the top Note: Once the driver is installed on your Mac, the driver will be activated automatically whenever you start the Mac. IMPORTANT NOTE: You may see a console window open when you first connect the USB dongle to your computer. This is normal. 14 Step 9 Setting the rings of incoming call and dialing: Click the driver icon and select Audio Control...: Click Output and select USB Headset: Note: The above settings change the audio output from the build-in audio of your computer to the phone, if you want to go back to the computer original audio setting, just select the Internal speakers. Proceed to Section 2.3 (Connecting the USB Dongle to your Computer) 2.3 Connecting the USB Dongle to your Computer: Note: The first time you connect the USB dongle to your computer, the operating system detects the hardware and installs drivers for it. The installation procedure and screens you see may vary from the ones shown here depending on your operating system. Connect the USB dongle to a USB connector on your computer, and make sure the 15 USB dongle is properly inserted: Select Allow this application to use Skype radio button and click OK: 2.4 Inserting the Batteries: Note: Only use AAA Ni-MH rechargeable batteries. Your batteries may be enclosed in a protective clear plastic case, remove the battery from case before attempting to install them. 16 Slide the battery cover in the direction shown to remove it from the phone. Insert the three batteries with the correct polarity as indicated. Replace the battery cover firmly back into place. Note: The phone will automatically turn on after inserting batteries. 2.5 Pairing the Phone and the USB Dongle: 17 Note: You only need to pair the phone and USB dongle the first time you use the phone with your computer. Refer to the following instructions to pair the phone and USB dongle: Press the square connect button on the USB dongle, the connect LED turns on. Hold the phone 10 cm near to the USB dongle until the connect LED blinks. Please wait for 5 seconds, check the indictor is shown on the phone LCD display. Note: Do not use the other Cordless VoIP Phones after connecting the USB dongle on your 18 computer. Do not take out the USB dongle while you are talking on the phone. 2.6 Setting SkypeTM Ringtone: (Optional) For Windows 2000/XP: ® Open SkypeTM Select "Tools " from the drop-down menu click "Options": Click on "Sounds" on the left menu Click Save: Select "ringtone" and "Skype ringtone (Classic)" 19 For Mac OS 10.3 or higher: ® Open SkypeTM Select "Skype " from the drop-down menu click into "Preferences...": Click Events Select "Incoming Call" in the Event and Incoming Call(Classic) in the Play sound: 20 21 Chapter 3 Getting to Know Your Cordless VoIP Phone 3.1 The Buttons on the Phone No. Icon Name Function Press to enter History mode, you can check your call history and loop through Incoming, Outgoing and Missed calls on the display screen. (Use scroll up/down keys to scroll lists) Press to enter Contacts mode, you can access your SkypeTM contact list and switch between Online contacts and All contacts on the display screen. (Use scroll up/down keys to scroll lists) Press to answer or make calls. 1. In main screen, press and hold this button for one second to change SkypeTM online status. 1 History 2 Contacts 3 Dial/Answer 4 Scroll up down 2. In main screen, show SkypeTM window on the Desktop, press to scroll up/down in "Contacts" or "History" to the entry you wish on SkypeTM window. 3. In Contacts or History mode, press to scroll up/down to the entries you wish on the phone display. 1. In main screen, click this key to open SkypeTM window. Press and hold for one second to close SkypeTM window. 2. In main screen and show SkypeTM window on your PC, click to loop through Contacts, Dial and History tabs. 3. In Contacts or History mode, press this button to clear History or Contacts entries on the phone display. 4. In SkypeOutTM mode, click this key to erase the last digit, press and hold for one second to clear all digits. 1. Press and hold this button for 3 seconds to turn the phone on/off. 2 Press this button to end calls or exit Contacts and History mode. Enter number when using SkypeOutTM and Speed dial, please refer to Section 4.4 (Setting Speed Dial) for details. Use the Volume keys to increase or decrease the volume. Press and hold for one second to maximize volume. Press and hold for one second to mute volume. Use for charging batteries only. 5 Clear/Bk Sp/SkypeTM 6 End & On/Off 7 0 ~ 9, +, *, # Numeric keypad 8 Volume keys 9 USB Connector 3.2 Indicators Shown on the Display 3.2.1 LCD Main Screen: 23 No. Indictors Meaning Phone-to-PC Connection Description Connected, vertical bars show the signal strength. Disconnected, you cannot make or receive calls when the Hang up indicator is displayed. 1 2 Call Status Dialing/Ringing During call The bar goes lower as the volume goes down. 3 Volume Level Boost speaker volume (by pressing volume up key over 1 second) Speaker mute (by pressing volume down key over 1 second) Offline Online SkypeMeTM 4 SkypeTM Status Away Not Available Don't Disturb Invisible 5 Battery Level The bar goes lower as the battery charge runs low. 3.2.2 History Mode: 24 No. 6 Indictors Meaning History Missed Calls Description Indicate the phone is in History mode. Show missed calls. Show incoming calls. Show outgoing calls. 7 Incoming Calls Outgoing Calls 3.2.3 Contacts Mode: No. 8 9 Indictors Meaning Contacts Online contacts All contacts Description Indicate the phone is in Contacts mode. Show all online contacts. Show all contacts. The icon on the left of each entry shows online or offline of the contact. 3.2.4 SkypeOutTM Mode: 25 No. 10 Indictors Meaning SkypeOut TM Description Indicate the phone is in SkypOutTM mode. 26 Chapter 4 Using the Cordless VoIP Phone 4.1 Answering/Ending a Call: 4.1.1 Answering/Ending a Call When you receive a call, your phone rings, the phone status icon changes from to and the caller's SkypeTM name will be shown on the display. button to answer the call. button to end a call. Press the Dial/Answer Press the End & On/Off 4.1.2 Receiving Second Incoming Call During a call, you can press hold on automatically. After the second incoming call is connected, you can press the two calls. Press to end the call you art talking and resume the other call automatically. to return to to toggle between to pick up the second incoming call, the first call will Note: If the caller hangs up the call earlier than you, you need to press the other call. 4.2 Making Calls: 4.2.1 Making PC-to-PC Calls: Calling from SkypeTM Window: Open SkypeTM window on your PC (simply press hold Click for one second to close SkypeTM) repeatedly to loop through the Contacts, Dial and History tabs. down buttons to select to open SkypeTM, press and Stay in Contacts or History tab, press the scroll up an online contact you want, and then press to make the call. on the phone to end a call. End the call from SkypeTM window or press The duration time displays after hang up. Note: When you use the Cordless VoIP Phone to open the SkypeTM window, it opens on the previous tab--Contacts, Dial, or History--that had been open. Calling "Contacts" from the Phone: Press the Online Contacts list appears, the shows on the display. Press again to see All Contacts list, the johndoe show on the display. 28 Press to select the entry you want, and then press johndoe to make the call. Note: In "Contacts" mode, the icon on the left of each entry shows the online status of the contact: means online contact; means offline contact. Calling "History" from the Phone: Refer to the following to check the History menu. Press Press Press Press Press Press Press again, the Incoming Calls list appears. to scroll through the incoming calls. again, the Outgoing Calls list appears. to scroll through the outgoing calls. to make the call. , the Missed Calls list appears. to scroll through the missed calls. Note: In "History" mode (see page 23), when you are browsing the list, you will see an icon on the left of each entry: outgoing call. means missed call. means Incoming call. means Making Second Outgoing Call from Contacts During a call, you can press or to show the contacts on the display, use to make the second outgoing call, when to scroll the entries, and press the second outgoing call is connected, the first call will hold on automatically. After the second outgoing call is connected, you can press 29 to toggle between the two calls. Press to end the call you are talking with and resume the other call. Note: If the second outgoing call hangs up by the second caller, you need to press to return to the first call. 4.2.2 Calling an Ordinary Phone Number from SkypeOutTM: Note: You have to purchase SkypeOutTM credits to call landlines or mobile phone, please go to http://www.skype.com/ for more details. If you subscribe to SkypeOutTM, refer to the following to make a SkypeOutTM call. It is necessary to dial 00 or + as a prefix of the phone number you are calling. Press and hold the 0+ button till the international sign + appears on the display or dial 00. Enter the country code, area code and phone number, for example: When making call to China: +86-21-6588XXXX or 00-86-21-6588XXXX When making call to Taiwan: +886-2-3234XXXX or 00-886-2-3234XXXX Press to make the call. for 1 second to clear all digits, or Tips: In SkypeOutTM mode, you can press and hold simply press to clear all digits and return to main screen. 4.3 Volume Control: Press and releasing the volume control button on the left side of the phone to 30 adjust the normal volume up and down. Press and hold the indicator changes to Press and hold the indicator changes to button over one second to maximize the volume, the volume . button over one second to mute the volume, the volume . 4.4 Setting Speed Dial: Note: This feature allows you to dial to the entries by pressing a speed dial number that has assigned in SkypeTM. If you have set the speed dial number, refer to the following to make a speed dial: Open SkypeTM on your Desktop and confirm you are in Contacts or History list. Dial the speed dial number you assigned. The speed dial number displayed and then press to make call. If you do not set the speed dial number, refer to the following to set the speed dial number: Open the SkypeTM window on the Desktop, select "Contacts" or "History", move the mouse cursor to the contact you want to set as speed dial, right-click on the contact. and select "Set Speed-Dial" (left click): 31 Type in the speed dial number from 0 to 99 in the dialog box, and then click OK: After setting the speed dial number, the assigned number will appear on the right side of the contact: 32 Note: You can sign in to SkypeOutTM and use the same procedure above-mentioned to set speed dial number for SkypeOutTM. 4.5 Powering the Phone on and off, Standby and Sleep Mode Press and hold for 3 seconds until the display turn on/off. Standby Mode: To extend battery life, the backlight turns off automatically when no activity is detected for 15 seconds. The backlight turns back on when you press any key. Sleep mode: If the computer loses connection to Internet or the phone is out of the USB dongle's range for 1 minute, the phone will automatically enter Sleep mode and the display screen shuts off. To recovery from Sleep mode, follow the steps below: 1. Confirm the computer is connected to Internet. 33 2. Move back within the USB dongle's range. 3. Press any key to recovery from Sleep mode. 4. Check the connection icon is displayed. 4.6 Charging the Batteries Plug the small connector on the supplied USB charging cable into the USB connector port on the bottom of your phone. With your computer turned on, plug the other end of the cable into a USB connector on the computer, the phone will begin recharging automatically. The charging indicator appears on the display, you can make/receive calls while charging. When the charging indicator stays in full charge remove the charging cable. Note: The charging time depends on the battery discharging condition, load and the temperature, it takes approximately 5 hours to full charge the batteries. Appendix A: Troubleshooting This appendix provides common problems and solutions that may occur during the operation of the phone, whenever you have problems with your phone, please check the followings first: The phone's power is turned on and the volume control is normal. The USB dongle is properly connected to the PC. Make sure that you have a phone signal (the phone signal strength should have at least 1 segment showing), if the indicator shows , please try to move the phone closer to the USB dongle, and check your PC is connected to Internet. 1. There is no sound when you pick up a call. 34 For Windows 2000/XP: Step 1: Open SkypeTM Select "Tools " from the drop-down menu click "Options": ® Step 2: Select "Sound Devices" on the left menu, set Audio In, Audio Out and Ringing as "USB Headset", and tap the check box "Let Skype adjust my sound device settings", click Save: For Mac OS 10.3 or higher: Step 1 Open SkypeTM Select "Skype" from the drop-down menu click "Preferences...": ® 35 Step 3 Click "Audio" check Audio output and Audio input both are set in "USB Headset": 2. No phone ring when incoming call or dialing with Mac OS®. Please go to page 14 to set the phone ring correctly. 3. Cannot send/receive calls/keys do not function. Step 1: Open SkypeTM Select "Tools " from the drop-down menu 36 click "Options": Step 2: Click "Privacy" on the left menu: Step 3: Click " Manage other program's access to Skype" in the related tasks, select " Name: WIRELESSUSBPHON.EXE", and click "Change": 37 Step 4: Select the "Allow this program to use Skype" radio button and click "OK": Step 5: Click OK : Step 6: Click Save : 38 4. The speaker volume is low/soft. You cannot hear the phone ring. -- Your phone maybe muted, press the volume up key to unmute the phone. -- Select the SkypeTM ring tone, please refer to page 18 for the details. -- The speaker volume on your PC or on the phone maybe set too low, please adjust the volume on your PC or the phone. 5. No Indictors on the display/Press the power key, but nothing happens. -- Be sure to press and hold the power key for 3 seconds, until the display appears. --Charge the battery, the battery level should have at least 1 segment showing, if it does not, recharge your battery, pleaser refer to page 30 for the operation. 6. Poor reception or drops calls (bad audio quality). -- The phone maybe too far from the USB dongle, try to move the phone closer to the USB dongle or move to an area with a stronger signal to use your phone. -- There may be strong interference signals nearby, implement the pairing of the phone and USB dongle, please refer to page 17 for the pairing operations. 7. Cannot make SkypeOutTM calls. phone number. -- Check your SkypeTM account credits. Cannot place outgoing calls to landlines. -- You have to enter "00" or "+" (press and hold the "0" key for 2 seconds) before calling ordinary 39 Appendix B: Specifications Frequency Channel Number ID Per Channel Modulation Antenna Type LCD Display Wireless Range Working Voltage Battery Tx Power Power Consumption 2400 ~ 2483MHz 36 65535 FSK PIFA ANT 128 x 64 Dot-matrix, Black/White 100m in open space DC 3.0V ~ 4.5V Three AAA Ni-MH Rechargeable Batteries Under 10mW Communication mode 50mA Standby mode under 0.5mA Sleep mode under 100µA Phone Weight Phone Dimension Operation Temp. Operation Humidity Storage Temp. Storage Humidity 92g with batteries 116.7mm(L) * 50.3mm(W) * 25.5mm(H) 0 (32 )~60 (140 ) 10%~85% RH -10 (14 )~65 (149 ) 10%~95% RH Doc No. EB-A5020-20