Keyspan: Express Remote - User Manual (Mac OS X & Windows) Table of Contents 1 Introduction · Requirements · What's Inside The Package 4 Changing Express Remote's Settings · Overview · Accessing Keyspan Remote Software 2 Installation Instructions · · · · Overview Installing the Keyspan Remote Software Installing the Express Remote Hardware Uninstall Instructions 5 Troubleshooting · When You Need More Help 6 Appendices · · · · · · Frequently Asked Questions (FAQs) Status Light Behavior Using Other Remote Controls Notices Keyspan License and Warranty Information Support Information 3 Using Your Express Remote · Overview · Using The Express Remote Via Airport Express · Using The Express Remote Via Your Computer This User Manual applies to the Keyspan Express Remote Software Version 2.2 Rev 2004Oct28 Page 1 Keyspan: Express Remote - User Manual (Mac OS X & Windows) 1 Introduction The Keyspan Express Remote infrared remote can be used in two ways... When used with AirPort Express, the Express Remote provides a powerful way to locally control music being streamed from iTunes on a remote PC or Mac. When connected directly to a PC or Mac, the Express Remote allows you to control audio and video media players on your computer in the same convenient way that you now control a TV or VCR. Use the Express Remote with MP3 players, DVD players, audio CD players, TV tuners, presentation software and more. Requirements · Battery: Remote Control uses two CR2025 (Lythium 3V) batteries (included) · Mac OS: An available USB port; Mac OS 8.6 (or later) · Mac OS X: An available USB port; Mac OS X 10.2 (or later) · Windows: An available USB port; Windows 98/98SE/Me/2000/XP · Airport Express: iTunes version 4.7 or later (for Mac or PC); Airport Express firmware 6.1 or later; Windows 2000/XP (or later); Mac OS X 10.3 (or later); Keyspan Express Remote remote control model URM-17A; Keyspan Express Remote receiver model UIA-11H or UIA-11F. What's Inside The Package The Keyspan Express package (URM-17A) includes: · · · · · Keyspan Express Remote RECEIVER (model UIA-11F or UIA-11H) Keyspan Express Remote REMOTE CONTROL USB Cable (A to B cable) Express Remote "Quick Start" sheet Mac and Windows compatible CD with software and user manual This User Manual applies to the Keyspan Express Remote Software Version 2.2 Rev 2004Oct28 Page 2 Keyspan: Express Remote - User Manual (Mac OS X & Windows) 2 Installation Instructions Overview The Express Remote can be used when it is directly connected to your computer or when it is connected to your Airport Express. Depending on where the Express Remote RECEIVER is connected, you will have different ways of controlling your computer. When the Express Remote receiver is connected to your Airport Express, you will be able to control iTunes via the Airport Express. In this setup, your Keyspan Express Remote and Airport Express are in close proximity of each other while your computer is another location. In this setup, the Express Remote will only control iTunes and no other application. This requires that you have iTunes version 4.7 (or later) running on Windows 2000/XP or Mac OS X 10.3.x, Airport Express firmware version 6.1 (or later), Keyspan Express Remote remote control model URM-17A, and Keyspan Express Remote receiver model UIA-11H or UIA-11F. No Keyspan software is necessary for this setup. Tech Note: How To Check Your Airport Express Firmware Version: Please note that you can check your Airport Express firmware version by using Apple's Airport Admin Utility. For details, please refer to your Airport Express documentation. When the Express Remote receiver is connected to your Mac or Windows computer, you will be able to control any application by using the Keyspan Express Remote software. In this setup, your Keyspan Express Remote and your computer are in close proximity of each other. In this setup, the Express Remote uses Keyspan's software to control your applications. The Keyspan software is preconfigured to control many popular media applications (such as iTunes, PowerPoint, Windows Media Player, etc.) and you can also customize the Keyspan software to perform different actions (ie keystrokes, launch applications, control system volume, etc.). If you are using your Express Remote when it is connected to your Mac or Windows, you will need to install additional Keyspan software for your specific operating system. These instructions are provided later in this section. If you are using your Express Remote when it is connected to your Airport Express, no further Keyspan software installation is necessary (see Tech Note below). Tech Note: Requirements For Connecting Via Airport Express: Please note that in order to use the Express Remote via Airport Express you will need iTunes version 4.7 (or later) running on Windows 2000/XP or Mac OS X This User Manual applies to the Keyspan Express Remote Software Version 2.2 Rev 2004Oct28 Page 3 Keyspan: Express Remote - User Manual (Mac OS X & Windows) 10.3 (or later), Airport Express Firmware version 6.1 (or later), Keyspan Express Remote remote control model URM-17A, and Keyspan Express Remote receiver model UIA-11H or UIA-11F. Before you begin installing the Keyspan Remote software (a note for previous users of Keyspan Digital Remote software and hardware)... If this a new installation of the Keyspan Express Remote hardware AND software, please skip ahead to the Installing the Keyspan Remote Software subsection. If you are upgrading from a previous version of Keyspan's Remote software (ie the Keyspan Digital Media Remote software for Mac or Windows), please note that the version 2.2 Keyspan Remote Software installer makes various changes. WINDOWS USERS: On Windows, the Keyspan Remote Software version 2.2 installer will update all applications, control panels, and master REM (KDMR17A, KDMR15A, JVC_VCR) and MAP (KDMR20-15, KDMR20-17) files to latest versions. It will will not update the KeyspanDMR17 MAP file or any custom made REM files. MAC OS X USERS: On Mac OS X, the Keyspan Remote Software version 2.2 installer will detect if you have installed any previous versions of the Keyspan Digital Media Remote software. If it finds any previous Map and settings files that don't match the existing 2.2 files, the installer will ask you if you'd like to perform a clean install. Click OK to perform a clean install and remove any changes made to your Map files and DMR software settings. Click Cancel to continue using your previous Map files and settings. If you are using the 15 button remote (remote control model URM-15A) that was included in the original Keyspan Digital Media Remote package, please note that you will need to configure the Keyspan Remote Software's Map Editor to use your 15 button remote. To do this To tell the Map Editor to use your 15 button remote, you must: 1. 2. 3. 4. Open the Keyspan Remote Software Click the Configure/Open Map Editor button (this opens the Map Editor) In the Map Editor, access the Settings menu (in the menu bar), file from the Remote command. Close the Map Editor windows to save your changes Installing the Keyspan Remote Software NOTE: Installing the Keyspan Remote software is only necessary if you are going to connect the Express Remote hardware directly to your Mac or Windows computer. This User Manual applies to the Keyspan Express Remote Software Version 2.2 Rev 2004Oct28 Page 4 Keyspan: Express Remote - User Manual (Mac OS X & Windows) Turn your computer ON. When your computer starts up, place the Keyspan Express Remote CD into the CD-ROM drive. MACINTOSH NOTE: When the CD icon appears on your desktop, double click on its icon to display its contents. Locate the Keyspan Express Remote Installer icon and double click to start the installation process. Follow the instructions on screen. WINDOWS NOTE: Windows will automatically open the Keyspan CD Browser window. Using the on-screen menus, locate the Keyspan Express Remote Installer selection and click it to start the installation process. Follow the instructions on screen. WINDOWS Tech Note: Manually Launching The Keyspan CD Browser: If the Keyspan CD Browser does not open, locate the "Launch.exe" program on the Keyspan CDROM and open it by double clicking the "Launch" icon . This will open the Keyspan CD Browser. Once the Keyspan software has been installed, proceed to Installing The Express Remote Hardware subsection. Installing the Express Remote Hardware Step 1 - Connect the USB cable to the Keyspan Express Remote Receiver Attach the Keyspan USB Cable's "B" connector (square connector) to the Keyspan Express Remote Receiver's USB port (located on back of the receiver). Step 2 - Connect the Keyspan Express Remote Receiver To Your Computer or Airport Express Attach the Keyspan USB Cable's "A" connector (rectangular connector) to the USB port on your This User Manual applies to the Keyspan Express Remote Software Version 2.2 Rev 2004Oct28 Page 5 Keyspan: Express Remote - User Manual (Mac OS X & Windows) computer or your Airport Express. TROUBLESHOOTING: STATUS LIGHTS: MAC & WINDOWS: When connecting the Express Remote Receiver to your Mac or Windows computer, you should notice a red light turn on and then turn off. This indicates the Keyspan Express Remote is ready for use. If the light does not turn off, disconnect the Receiver and reinstall the Keyspan software. If the problem persists, please contact Keyspan Technical Support. Please note that this does not apply for users connecting their Express Remote receivers to Airport Express. Step 3 - IMPORTANT - Remove the battery protector film from the Express Remote Remote Control Before you can start using your Remote, you will need to remove the clear battery protector film that separates the Remote's batteries (that are located on the back of the remote in the battery compartment). This protector prevents the batteries from being drained before you receive the Express Remote. First, remove the battery cover on the back of the Keyspan Express Remote Remote Control (see image below). Then remove clear plastic film and finally replace the battery cover. MAC & WINDOWS USERS: To test your remote and receiver hardware, point your remote control to the receiver and PRESS AND HOLD ANY BUTTON on the remote control. This will cause the receiver's status light to blink rapidly (several times per second). This indicates that the remote is sending IR (aka infrared) commands to the receiver and that the receiver is receiving them. TROUBLESHOOTING: STATUS LIGHTS: MAC & WINDOWS: If you get a different behavior, please contact Keyspan Technical Support. Now that you have installed the Keyspan Remote Software and hardware, please proceed to Using Your Express Remote. Uninstall Instructions If you need to uninstall the Keyspan Remote software, please follow these instructions: This User Manual applies to the Keyspan Express Remote Software Version 2.2 Rev 2004Oct28 Page 6 Keyspan: Express Remote - User Manual (Mac OS X & Windows) MACINTOSH NOTE: In the Keyspan Remote Software, select the Uninstall command from the Settings menu. This will remove all files. To finish the uninstall process, close the Keyspan Remote Software and drag the KeyspanDMR icon to the trash. WINDOWS NOTE: Uninstall the Keyspan Remote Software using the Add/Remove Programs control panel. (located in START menu -> SETTINGS -> CONTROL PANEL ). Once the Add/Remove Programs control panel is open, locate and select the Keyspan software and then click the Change/Remove button. Follow the instructions on-screen to complete the uninstall. This User Manual applies to the Keyspan Express Remote Software Version 2.2 Rev 2004Oct28 Page 7 Keyspan: Express Remote - User Manual (Mac OS X & Windows) 3 Using Your Express Remote Overview The Express Remote can be used when it is directly connected to your computer or when it is connected to your Airport Express. Depending on where the Express Remote RECEIVER is connected, you will have different ways of controlling your computer. This section is intended to be used as an outline for using the Express Remote via either the USB port on your Airport Express or via the USB port on your computer. This information covers basic use of the Express Remote in either case. This section also assumes that you have already followed the Installation Instructions section earlier in this manual. Using The Express Remote Via Airport Express Before controlling iTunes with the Express Remote via Airport Express, you need to make sure that iTunes is configured to use the Airport Express that your Express Remote is connected to (see image below). Now that your Airport Express is selected (see image above), you will now be able to control iTunes via the Keyspan Express Remote (that is connected to the Airport Express). The keys on the Keyspan remote function just as they would on a standard music remote control. You will be able to play, ...