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User manual KEYSPAN USB SERVER
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User guide KEYSPAN USB SERVER
Keyspan:USB Server - User Manual
Table of Contents
1 Introduction
· · · · · Compatible USB Devices Connectivity to USB Devices Connectivity to Network Requirements What's Inside The Package
5 USB Server Network Discussion
· · · · · · · · · · · · Setting Up On Different Types of Networks LAN - No Connection To Internet/WAN LAN - With Connection To Internet/WAN LAN - With DSL Router/Gateway Wireless Network (Airport/802.11) Before You Begin Status Lights UDP Ports Network Issues USB Devices Resetting The USB Server Hardware When You Need More Help
2 Installation Instructions
· Installing the USB Server Hardware · Installing the USB Server Software · Uninstall Instructions
6 Troubleshooting
3 Using Your USB Devices On The Network
· · · · Overview Using Your First USB Device Device Connection Modes Overview Performance Comparison: USB Server vs Built-In USB Ports Overview Editing A Specific USB Server USB Server Settings Descriptions Applying/Canceling New Server Settings Restoring Default Settings Config Menu
7 Appendices
· Frequently Asked Questions (FAQs) · USB Device Compatibility · Overview · Tested USB Devices · Status Light Behavior · Windows XP Firewall Configuration · Notices · Keyspan License and Warranty Information · Support Information
4 Changing USB Server's Settings
· · · · · ·
This User Manual applies to the Keyspan USB Server Software Version 1.0 Rev 2004apr06 Page 1
Keyspan:USB Server - User Manual
1 Introduction
The USB Server makes it possible for USB printers and scanners to be used and shared by client PCs on a Local Area Network (LAN)! It is ideal for home office, small office or classroom use. The USB Server supports both Ethernet and Wi-Fi networks -- making it easy to print to a USB printer from a Wi-Fi based laptop!
Compatible USB Devices
This release of USB Server software supports USB printers, USB multi-function printers, USB scanners and USB HID devices. While other USB devices may work, they are not officially supported by this release. USB audio and video products are not compatible with this release. USB hubs are not supported. See the Keyspan web site for further compatibility details.
Connectivity to USB Devices
The Keyspan USB Server provides the following connections to your USB Devices: · 4 USB Full-Speed ports (12 Mbps) · Full 500mA power provided to each port
Connectivity to Network
The Keyspan USB Server provides the following connections to your Network: · RJ45 Ethernet connector · 10/100 autosensing · IP addressing: Static/DHCP/Rendezvous/Zeroconfig
Requirements
· Macintosh: Mac OS X 10.2.8 (or later) · Windows: Windows 2000/XP or greater
What's Inside The Package
The Keyspan USB Server package includes: · · · · Keyspan USB Server (US-4A) Power Supply Quick Start Sheet Mac and Windows compatible CD with software and user manual
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Keyspan:USB Server - User Manual
2 Installation Instructions
Installing the USB Server Hardware
Note: Do not connect your USB devices (ie printers, scanners, etc.) to the Keyspan USB Server until you have finished installing the USB Server software and hardware!!! The next section, Using Your USB Devices Over Your Network, will walk you through the process of connecting and using your USB devices with the Keyspan USB Server.
Step 1 - Connect Keyspan USB Server To Your Network
First connect an Ethernet cable to the USB Server's Ethernet port (see next image):
Once the Ethernet cable is connected, connect the other end of the cable to your network. This can be a free Ethernet port on your DSL router, Ethernet hub, or 802.11 (aka Airport) router/base station. If you do not have a network, you can connect the USB Server directly to the Ethernet port on your computer.
Tech Note: If you have more questions about connecting the USB Server to your network, please read the USB Server Networking Discussion section in this manual.
Step 2 - Connect the USB Server's Power Supply / Read the LEDs
Connect the included power supply to the USB Server's power connector (see next image):
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Keyspan:USB Server - User Manual
Once the USB Server has power, you will notice the USB Server's status lights turn on and off. After a few seconds, the lights will stop blinking. If the USB Server is responding properly, the four green USB lights will turn on and stay solid. You should also notice that the first green SYSTEM light will blink on and off every few seconds. Ignore any other status lights for now.
Tech Note: The LEDs on the USB Server can also indicate other status such as IP configuration type, server status, etc. For a detailed description of what the LED lights indicate, please read the Status Light Behavior appendix in this manual.
TROUBLESHOOTING: If you do not see the USB lights turn on and/or do not have a blinking green SYSTEM light, please proceed to the Troubleshooting:Status Lights in this manual. Keyspan USB Server hardware installation is now complete. Please proceed to the USB Server software installation instructions.
Installing the USB Server Software
Tech Note: The following instructions outline the installation of the USB Server software for both Mac and Windows operating systems. Where instructions are different for one operating system, the difference will be noted. Although screen shots of the Keyspan USB Server software may not match to your operating system, please note that button, menu, and tab names are identical on both platforms.
Step 3 - Insert the Keyspan USB Server CD-ROM
Turn your computer ON. When your computer starts up, place the Keyspan USB Server CD
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Keyspan:USB Server - User Manual into the CD-ROM drive. MACINTOSH: When the CD icon appears on your desktop, double click on its icon to display its contents. Locate the Keyspan USB Server Installer icon and double click to start the installation process. Follow the instructions on screen. WINDOWS: Windows will automatically open the Keyspan CD Browser window. Using the on-screen menus, locate the Keyspan USB Server Installer selection and click it to start the installation process. Follow the instructions on screen.
WINDOWS Tech Note: During and/or after the software installation, the Windows New Hardware Wizard may ask you to install software several times. Select 'Install the software automatically'. You may also get an additional prompt regarding logo testing, click 'Continue Anyway' to proceed. Please note that you may need to repeat this process up to 3 times.
Step 4 - Running the Keyspan USB Server application
Once the Keyspan installer completes, it will automatically launch the Keyspan USB Server application. You will use this utility to configure the USB Server. You will now see your USB Server listed in the USB Devices tab (see next image):
Tech Note Server Names and Serial Numbers: Out of the box, your USB Server will show up as 'Unnamed'. You can change your USB Server's name in Admin tab. You will also notice a serial number listed next to your USB Server name. This serial number corresponds to the last five digits of your USB Server's MAC address (printed on the bottom of your USB Server hardware). Tech Note About Firmware Updates: When you first launch the Keyspan USB Server software, you may get a message stating that new there is new firmware This User Manual applies to the Keyspan USB Server Software Version 1.0 Rev 2004apr06 Page 5
Keyspan:USB Server - User Manual
available for your USB Server hardware. We recommend that you update your firmware now. To do this, please follow the instructions on-screen instructions to update your firmware. Once the update is complete, proceed to Step 3. Tech Note: If you have multiple unconfigured USB Servers on your local network, you can determine which server you are configuring by looking at the serial number presented by the Keyspan USB Server application. This number correlates to the MAC address that is printed on the bottom of your USB Server hardware.
TROUBLESHOOTING: If you do not see any USB Servers in this window, please proceed to the Troubleshooting:Network Issues section in this guide.
Step 5 - Software Installation Complete!
Keyspan USB Server software is now complete. You may now proceed to the Using Your USB Devices On The network section in this guide.
Uninstall Instructions
If you need to uninstall Keyspan USB Server software, please follow these instructions: MACINTOSH: Run the "UninstallUS4A.pkg" uninstaller program. This program is located on the CD that came with your USB Server. You can also download the uninstaller from Keyspan's web site. WINDOWS: Uninstall the Keyspan USB Server software using the the Add/Remove Programs control panel. (located in START menu -> SETTINGS -> CONTROL PANEL ). Once the Add/Remove Programs control panel is open, locate and select the Keyspan USB Server software and then click the Change/Remove button. Follow the instruction onscreen to complete the uninstall.
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Keyspan:USB Server - User Manual
3 Using Your USB Devices On The Network
Overview
In this section, you will learn how to use your USB devices via the Keyspan USB Server. You will learn to: connect your USB device (hardware) to the Keyspan USB Server's USB port virtually connect to your USB device using the Keyspan USB Server software use your USB device via the Keyspan USB Server
Tech Note: These instructions are intended to you connect your USB device (ie printer, scanner, etc.) to the USB Server for the very first time. It is highly recommended that you only connect one USB device at this time. To connect additional devices, repeat these instructions for each device.
Using Your First USB Device Step 1 - Connecting Your USB Device To The USB Server
Before using the Keyspan USB Server, connect your USB device (ie printer, scanner, etc.) to any USB port on the Keyspan USB Server.
Once your USB device is connected to the USB Server, open the Keyspan USB Server application. MACINTOSH: The Keyspan USB Server application is located in your Applications folder. WINDOWS: The Keyspan USB Server application is located in your START menu -> PROGRAMS -> KEYSPAN USB SERVER.
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Keyspan:USB Server - User Manual Once it is open, click on the USB Devices tab. You will notice your USB device located under the Other Devices heading (see next image):
Tech Note: The USB device's name that is shown is the name that is programmed into your USB device by its manufacturer. This name may different from the actual name and model number of your device. For example, if you have a HP Deskjet 882 printer, it may appear as HP Deskjet 880 or HP Printer. Some USB devices do not have any names programmed into them. For 'unnamed' USB devices, the USB device's programmed Vendor ID (VID) and Product ID (PID) will be shown.
TROUBLESHOOTING: If you do not see your USB device in the Keyspan USB Server application, please proceed to the Troubleshooting:USB Devices section in this manual.
Step 2 - (Virtually) Connecting Your USB Device
In the Keyspan USB Server application, the Other Devices area shows USB devices that are connected to the USB Server but require further action in order for you to use them. To use your USB device, you must first "connect" to it. To do this, click on your USB device under Other Devices and then click the CONNECT button as shown below:
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Keyspan:USB Server - User Manual After you 'connect', your USB device will move under the My Devices heading. At this point, you can now use this USB device (or any other USB device located under the My Devices heading) as if it is connected to directly to your computer. MULTIPLE USERS NOTE: When you are connected to 'My Device', other users will notice that the USB device has remained under Other Devices and will now have a status of 'In Use' as well as show the name of the computer that is using that USB device. Other users will not be able to use any USB device that you have 'In Use' until you disconnect from it. When you are finished using your USB device, select your USB device under My Devices and click the DISCONNECT button. For you, the USB device will return to Other Devices. Other users will notice that the device has become available again.
Tech Note: By default, the USB Server is configured to use the Multi-User sharing mode. In this mode, all USB devices will be shared in a one-at-a-time mode. Before you can use a USB device, you will have to connect to it to gain exclusive access. Once you are finished using the USB device, you will have to disconnect from that device before others can use it. You can configure the USB Server to use other sharing modes, such as Single-User mode. For more details, please read the Sharing Modes Overview sub-section at the end of this section.
TROUBLESHOOTING: If a device in use by another user, you will notice that device under Other Devices showing up as In Use. It will also show that user's computer name. If you wish to use a USB device that is In Use, you'll have to wait until that user finishes using using it. Now that your USB device is located under My Devices, you can start using your USB device as if it was directly connected to your computer.
Step 3 - (Virtually) Disconnecting Your USB Device(s)
When you are done using your USB device, you must virtually disconnect it from your computer before it is available to everyone else on the network. To do this, open the Keyspan USB Server application, select your USB device from the My Devices area and then click the DISCONNECT button (see next image):
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Keyspan:USB Server - User Manual
You'll notice that the USB device will move down into the Other Devices section. For other users, they will notice the USB device's status changes to Available.
Tech Note: Some USB devices may require additional action PRIOR to 'disconnecting' your USB device. For example, some USB devices will require you to drag the device's icon to the trash, stop the USB device's software, etc. If your USB devices requires such actions when the device is directly connected to the computer, please do these actions prior to clicking the DISCONNECT button in the Keyspan USB Server software.
Step 4 - Finishing Up and Additional Notes
You have now learned to use your USB device via the Keyspan USB Server. If you need to connect additional USB devices, note that you can connect up to four supported USB devices to one Keyspan USB Server. If you need to connect more than four USB devices you will need to another USB Server. USB hubs are not supported on the USB Server.
Tech Note: Using Multiple USB Servers and USB Devices: You can view up to 8 USB Servers in the Keyspan USB Server software. If you are using all of the USB ports on your 8 servers, you will be able view a total of 32 USB devices in the Keyspan USB Server software however you will only be able to have 12 USB devices 'connected' to your computer. If you need to use a 13th USB device, 'disconnect' one of your 12 USB device via the This User Manual applies to the Keyspan USB Server Software Version 1.0 Rev 2004apr06 Page 10
Keyspan:USB Server - User Manual
Keyspan USB Server software to free a location for the next USB device. If you need to have more than 8 USB Server, configure your next 8 servers to use a different UDP port. Once you have done this, use the USB Software's Local UDP Port menu item to switch between your first 8 servers and your next 8 servers. Tech Note: Using One USB Server With Multiple Users: Only 10 users can connect to a single or set of USB servers using the same UDP port. You can support more users by setting up additional usb servers with a different UDP port numbers.
Performance Comparison: USB Server vs Built-In USB Ports
Generally, performance of a USB device is best when connected to a built-in USB port. However, this is not always the case. In our compatibility testing we observed instances in which USB devices operated more quickly on the USB Server than they do when connected to a USB port. We also observed instances in which devices connected to a USB Server operated more slowly than they do when connected to a USB port. There is no rule of thumb that we can offer for comparing the performance of a USB device connected to a USB Server vs the same device connected to a built-in USB port. Optimizing USB device performance is a primary objective for USB Server software updates that Keyspan will release in 2004.
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Keyspan:USB Server - User Manual
4 Changing USB Server's Settings
Overview
The Keyspan USB Server comes pre-configured for use with most networks. However, you may want to change some of the Keyspan USB Server's settings to meet specific needs posed by your network and/or USB device sharing needs. This section describes how to change the UBS Server's settings and what the settings affect.
Editing A Specific USB Server
To change the USB Server's settings, launch the Keyspan USB Server application. MACINTOSH: The Keyspan USB Server application is located in your Applications folder. WINDOWS: The Keyspan USB Server application is located in your START menu -> PROGRAMS -> KEYSPAN USB SERVER. Once the Keyspan USB Server application is open. Click on the Admin tab (see next image):
The Admin tab will show any USB Server it finds. To edit a specific server's setting, select it from the list and click the Edit Config button (see next image): MACINTOSH:
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Keyspan:USB Server - User Manual This button is shown as Edit in the Mac software.
The server's settings will now be available for you to change them (see next image):
NOTE: After clicking the Edit Config button, you may receive pop-up window informing you about new firmware. You can either update it prior to making your changes or update later manually. Please note that updating the USB Server's firmware will restart the server and disconnect any users connected to it. For more details about firmware and updating it, please read the Updating Your Firmware sub-section later in this section.
MULTIPLE USERS NOTE: While multiple users can view the Admin tab at any given time, only one user is allowed to change the server settings once the Edit Config button is clicked. If you are editing the server, other users will receive a message stating that you are editing the server. Once you have finished making changes, other users
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Keyspan:USB Server - User Manual will be able to make changes on a one-user-at-a-time basis.
USB Server Settings
The following is a description of all of the different settings you can change on the USB Server.
IMPORTANT NOTE: Any server settings changes you make will require that you click the Apply Changes button. You can also cancel your changes prior to applying your changes or you can also restore the USB Server to factory settings. Please see the Applying/Canceling Server Settings and Restoring Factory Settings sub-sections later in this section.
Server Name/Server Config Password Edit the Server Name field to change the name of the selected USB Server. This name will appear to anyone using the Keyspan USB Server application. Adding a password in the Server Config Password field will force users to enter a password before they can edit any server settings. Once you have set a password, users will still be able to see the USB Server in the USB Devices and Admin tabs however they will not be able to edit any server settings. Device Connect Mode The Direct Connect Mode pop-up menu allows you to change how USB devices get connected to your client PCs. Multi-User (default setting): Use this mode if you have more than one client computer connected to the Keyspan USB Server. Prior to using your USB device (ie printer, scanner, etc.), you will have to click the USB Devices tab's CONNECT button. USB devices will shared on a one-user-at-a-time basis. Use this mode if you have more than one client PC and if all attached USB devices will be used as subscription devices. Single-User: Use this mode if there is only one client computer (or if only one client computer will be powered on at a time and connected) to the Keyspan USB Server. In this mode it is not necessary to manually connect and disconnect USB devices. All devices on the USB Server will be automatically connected to the client computer. WARNING: Using this mode with multiple computers will cause unexpected results as all of the computers will attempt to get exclusive access to your USB Server. MACINTOSH NOTE: This menu is called MODE in the Mac version.
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Keyspan:USB Server - User Manual Network Settings: Configure The Configure pop-up allows you to change how the USB Server obtains it's network settings (ie IP address, Subnet Mask, etc). Using Default (default setting): In this mode, the USB Server will try to get an IP address via DHCP first. If it fails to obtain an IP address within 10 seconds, it will assign itself an IP address via Zeroconfig. This is the recommended setting for most users. Using DHCP: In this mode, the USB Server will automatically obtain an address via DHCP server. Use this setting if you only want to use an IP address obtain via a DHCP server (ie a DSL router, etc.). Using Zeroconfig: In this mode, the USB Server will assign itself an IP address via the Zeroconfig protocol. Use this setting if you are in a network where you only want to use Zeroconfig IP addresses. For more information about Zeroconfig
Tech Note:Zeroconfig: Zeroconfig (aka Zeroconf) is networking protocol that allows computers to automatically find each other without the need for you to enter IP addresses, configure DNS servers, or setup DHCP. You can get more information about ZeroConf at http://www.zeroconf.org/ and http://developer.apple.com/macosx/rendezvous/
Manually: In this mode, you will manually enter your IP Address, Subnet Mask, and Gateway Address. Use this mode if Network Settings: IP Address/Subnet Mask/ Gateway The USB Server will show it's current network configuration in the IP Address, Subnet Mask, and Gateway fields. You can only enter data in these fields if you have the Configure pop-
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Keyspan:USB Server - User Manual Network Settings: UDP Port/TCP Port The UDP port and TCP Port fields allow you to specify which port numbers the USB Server will communicate on. This communication happens between the USB Server hardware and software. By default, these ports are set to 3842. Port 3842 is reserved for exclusively for the Keyspan USB Server. Other IP services (ie ftp, email, web, etc) cannot use this reserved port. UDP Port (default is 3842): Change this setting to change the UDP port number that the USB Server will broadcast itself on. Other computers configured to use this UDP port number will be able to see this USB Server. This setting is useful if you wish to limit the number of people connecting to a particular USB Server or if you want to hide a USB Server from other users on your network.
IMPORTANT NOTE: If you change your server's UDP Port number in the Admin tab, you will also need to tell the Keyspan USB Server software to 'listen' to the new port. To do this, select the Local UDP Port command in the Keyspan USB Server application's Config menu (for details, see the Config Menu sub-section later in this section). You only need to change the Local UDP Port if you've changed the USB Server's UDP port.
TCP Port (default is 3842): Change this port to change the TCP port that the USB Server uses to transmit USB data.
Tech Note:UDP/TCP Ports and Firewalls: For most users, there is no need to change the USB Server's UDP and TCP ports however certain firewalls may block traffic to the default UDP and TCP ports. In these instances, you can either change the port numbers or configure your firewall to allow connections via USB Server's configured UDP and TCP ports.
Applying/Canceling Server Settings
Once you have changed the server's settings, you will need to apply your changes in order for the changes to take effect. To do this, click the Apply Changes button (see next image). MACINTOSH: This button is shown as Apply in the Mac software.
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Keyspan:USB Server - User Manual
Once you Apply Changes, the USB Server (hardware) will disconnect any users connected to it and restart itself. Please note that your USB Server will disappear temporarily from the Keyspan USB Server application while it is restarting. If you do not want to keep the changes that you made, cancel your changes by clicking the Cancel button. Your USB Server hardware will not be restarted.
Restoring Default Settings
You can reset USB Server to factory settings by using the Keyspan USB Server application. To do this, select and edit your USB Server (as detailed earlier in this section) and then click the Restore Defaults button (see next image).
Restoring the default settings will cause the USB Server (hardware) to restart.
Tech Note: Restoring to default settings will also set the USB Server's UDP port to 3842. If you previously changed your UDP port, remember to change the Keyspan USB Server application's Local UDP Port to 3842. You may not be able to see your USB server if you fail to change your Local UDP Port. To change the Local UDP Port, select Local UDP Port in the Keyspan USB Server application's Config menu. IMPORTANT NOTE FOR FIREWALL USERS: If you've configured your firewall to allow access to the USB Server, remember to check your firewall's setting. The USB Server's IP address may have changed after restoring to default settings.
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Keyspan:USB Server - User Manual
Config Menu
The Config menu in the Keyspan USB Server application is primarily used to change the Local UDP Port that the USB Server software uses and to update firmware. Open the menu by selecting Config in the Keyspan USB Server application (see next images):
Config: Local UDP Port This selection changes what UDP port the Keyspan USB Server software will use to 'listen' or 'find' USB Server hardware. By default, the USB Server software listens to port 3842 and the USB Server broadcasts on the same port (3842). This port can be changed to any number however we suggest that you use the default setting (3842). It is possible to have different UDP ports selected in both Local UDP Port (software) and USB Server's UDP Port (hardware). If this happens, you will not be able to communicate with your USB Server hardware. TROUBLESHOOTING: If you have changed these settings and can no longer see your USB Server, please proceed to the TroubleShooting:UDP Ports section in this manual.
Tech Note: Changing UDP Ports: In some cases, you may want to limit the number of people using a particular USB Server or to hide that server from other users. You can do this by changing the your server's UDP port. To do this, first change your USB Server's UDP Port in the Admin tab to whatever number you want. Lastly, change your Local UDP Port to same number. At this point, only you will be able to connect to this server. To allow other users to use your 'private' server, have them set their Local UDP Ports to whatever number you chose.
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Keyspan:USB Server - User Manual Config: Check Server Firmware/Firmware Update This selection will allow you to check and update the firmware on USB Server hardware. For details, please see the Updating Your Firmware sub-section later in this section. Config: Apply/Restore Server Config (WINDOWS) Only found in the Windows version, these selections will apply any changes made to the USB Server's settings or restore the server to default settings. These functions are identical to Apply and Restore buttons found in the Admin tab. Config: Refresh The Refresh selection will refresh the USB Device or Admin tab contents. This will force the USB Server software to obtain the current status of the USB Server hardware.
Updating Your Firmware
The Keyspan USB Server's firmware can be updated at any time via the Keyspan USB Server application. To do this, select the Admin tab, select your USB Server, and then click the Edit Config button. If your USB server requires new firmware, you will receive a pop-up window with instructions on how to update the server's firmware. To manually update your server's firmware, select the Admin tab, select your USB Server, and then click the Edit Config button. Then choose Check Server Firmware from the Config menu (see next image). Follow the instructions on-screen to update the server's firmware. MACINTOSH: The Check Server Firmware selection is called Firmware Update in the Mac software.
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Keyspan:USB Server - User Manual
5 USB Server Network Discussion
Setting Up On Different Types of Networks
The Keyspan USB Server can be configured in many types of networks. It can often be difficult to determine where exactly to physically connect your USB Server hardware to your network. The following diagrams are meant as starting point for configuring your network. In all cases, the USB Server's default network settings should be appropriate unless otherwise noted. LAN - No Connection To Internet
2 or more PCs on an Ethernet network, with no connection to the internet or where PCs may have individual dial up accounts:
LAN - With Connection To Internet
2 or more PCs on an Ethernet network, with a connection to the Internet or a wide area network:
Connect the USB Server to an Ethernet port on the Ethernet Hub. Connect USB devices to the USB ports on the USB Server. Note: Set your USB Server's network settings to Zeroconfig for faster USB Server boot times.
Connect the USB Server to an Ethernet port on the Ethernet Hub. Connect USB devices to the USB ports on the USB Server.
LAN With DSL Router/Gateway
2 or more PCs on an Ethernet network, with an Internet gateway (combination router and ethernet hub) for connection to the Internet:
Wireless Network (Airport/802.11) With Wired and Wireless Computers
2 or more PCs on an Ethernet network with a connection to the Internet and a wireless 802.11 base station:
Connect the USB Server to an Ethernet port on the Internet Gateway. Connect USB devices to the USB ports on the USB Server.
Connect the USB Server to an Ethernet port on the ethernet hub or to an ethernet port on the Wi-Fi (802.11) base station.
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KEYSPAN USB SERVER, , Keyboard, Mice, Keyboard, Mouse Set, Graphic Tablet, Gamepad & Joystick.
Detailed instructions for use are in the User's Guide.
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