Country Portugal Russia Singapore South Africa Spain Sweden Switzerland Taiwan Thailand Help number 351-1-4149-500 351-14194-321 (fax) 7-095-929-9166 7-095-929-9170 (fax) 65-470-9875 65-479-8397 (fax) 27-11-804-2852 27-11-804-5013 (fax) 900-98-4485 44-131-458-6962 (fax) 020-793169 44-131-458-6962 (fax) 155-1034 44-131-458-6962 (fax) 886-2-893-8210 886-2-895-1069 (fax) 66-2-271-3040 66-2-279-5073 (fax) Country Turkey UK Help number 90-216-342-3332 90-216-343-6743 (fax) 0800-281487 44-0-131-458-6962 (fax) 20 Country France Finland Germany Greece Hong Kong Hungary India Ireland Italy Japan Help number 05-90-62-81 44-131-458-6962 (fax) 0800-1-17056 44-131-458-6962 (fax) 0130-82-54-02 44-131-458-6962 (fax) 30-1-689-8620 30-1-689-8635 (fax) 852-2564-9330 852-2562-4258 (fax) 36-1-269-71-17 36-1-269-71-13 (fax) 91-22-617-5823 91-22-617-6004 (fax) 44-131-458-6714 44-131-458-6962 (fax) 1678-72996 44-131-458-6962 (fax) 81-3-5488-2390 81-3-5488-4512 (fax) Country Korea Help number 82-2-708-5400 82-2-708-5500 (fax) Latin America 1-305-267-4796 1-305-267-4770 (fax) Lebanon 961-1-883822 961-1-881726 (fax) Malaysia 60-3-757-2722 60-3-755-5919 (fax) Mexico 52-5-326-3848 91-800-36412 Middle East 971-4-444-910 971-4-447-059 (fax) Netherlands 06-0224428 44-131-458-6962 (fax) New Zealand 0800-500-135 64-9-302-8637 (fax) Norway 800-1-1848 44-131-458-6962 (fax) Philippines 63-2-810-0331 63-2-816-6718 (fax) 19 Appendix B... If you have questions concerning the operation of the DC20 camera you may speak directly to a customer support representative. In the U.S. and Canada--call toll free, 1-888-375-6325, between the hours of 9:00 a.m. and 8:00 p.m. (Eastern Standard Time) Monday through Friday. In Europe--call the Kodak European Information Centre, toll free (number associated with your location) or UK toll line, 44-(0)-131-458-6714, between the hours of 09.00 and 17.00 hours (GMT/CET) Monday through Friday. Fax back service available 24 hours a day. Outside the U.S., Canada, and Europe--call the number associated with your location. Country Argentina Australia Austria Belgium Brazil Help number 541-808-3218 1-800-674-831 0-660-7348 44-131-458-6962 (fax) 0800-7-2247 44-131-458-6962 (fax) 0800-150000 Country China-- Shanghai China-- Beijing Denmark Egypt Help number 8621-64720888 8621-64726582 (fax) 8610-3471155 8610-3475641 (fax) 80-01-09-24 44-131-458-6962 (fax) 20-2-394-2205 20-2-393-1199 (fax) 18 Appendix B... If you have questions concerning the operation of the DC20 camera you may speak directly to a customer support representative. In the U.S. and Canada--call toll free, 1-888-375-6325, between the hours of 9:00 a.m. and 8:00 p.m. (Eastern Standard Time) Monday through Friday. In Europe--call the Kodak European Information Centre, toll free (number associated with your location) or UK toll line, 44-(0)-131-458-6714, between the hours of 09.00 and 17.00 hours (GMT/CET) Monday through Friday. Fax back service available 24 hours a day. Outside the U.S., Canada, and Europe--call the number associated with your location. Country Argentina Australia Austria Belgium Brazil Help number 541-808-3218 1-800-674-831 0-660-7348 44-131-458-6962 (fax) 0800-7-2247 44-131-458-6962 (fax) 0800-150000 Country China-- Shanghai China-- Beijing Denmark Egypt Help number 8621-64720888 8621-64726582 (fax) 8610-3471155 8610-3475641 (fax) 80-01-09-24 44-131-458-6962 (fax) 20-2-394-2205 20-2-393-1199 (fax) 18 Specifications... Image Resolution-- high 493 x 373 pixels standard 320 x 240 pixels Color--24-bit, millions of colors Storage--1 MB internal Image Storage-- 8 high resolution 16 standard resolution Lens--focus free Focus Distance--0.5 m to infinity Exposure--automatic program Shutter Speed--1/30 to 1/4000 sec Aperture--f/4 to f/11 Power--one 3V lithium battery Weight--4.2 oz. (110 g) without battery Dimensions--1.2 x 4.0 x 2.4 in (102 x 61 x 31 mm) Sensitivity--equivalent to 800 to 1600 ISO Appendix A... Kodak offers automated support for digital imaging products and services. Product information can be faxed to you by calling: In the U.S.--1-800-508-1531 In Canada--1-800-295-5531 In Europe--44-131-458-6962 In the UK--44-0-131-458-6962 17 Specifications... Image Resolution-- high 493 x 373 pixels standard 320 x 240 pixels Color--24-bit, millions of colors Storage--1 MB internal Image Storage-- 8 high resolution 16 standard resolution Lens--focus free Focus Distance--0.5 m to infinity Exposure--automatic program Shutter Speed--1/30 to 1/4000 sec Aperture--f/4 to f/11 Power--one 3V lithium battery Weight--4.2 oz. (110 g) without battery Dimensions--1.2 x 4.0 x 2.4 in (102 x 61 x 31 mm) Sensitivity--equivalent to 800 to 1600 ISO Appendix A... Kodak offers automated support for digital imaging products and services. Product information can be faxed to you by calling: In the U.S.--1-800-508-1531 In Canada--1-800-295-5531 In Europe--44-131-458-6962 In the UK--44-0-131-458-6962 17 Regulatory Information... FCC Compliance and Advisory This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) this device may not cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed or used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 1) reorient or relocate the receiving antenna; 2) increase the separation between the equipment and the receiver; 3) connect the equipment to an outlet on a circuit different from that to which the receiver is connected; 4) consult the dealer or an experienced radio/TV technician for additional suggestions. Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Where shielded interface cables have been provided with the product or specified additional components or accessories elsewhere defined to be used with the installation of the product, they must be used in order to ensure compliance with FCC regulations. Canadian DOC Statement DOC Class B Compliance--This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the radio interference regulations of the Canadian Department of Communications. Observation des normes-Class B--Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la Classe B prescrites dans les règlements sur le brouillage radioélectrique édictés par le Ministère des Communications du Canada. 16 Regulatory Information... FCC Compliance and Advisory This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: 1) this device may not cause harmful interference, and 2) this device must accept any interference received, including interference that may cause undesired operation. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed or used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: 1) reorient or relocate the receiving antenna; 2) increase the separation between the equipment and the receiver; 3) connect the equipment to an outlet on a circuit different from that to which the receiver is connected; 4) consult the dealer or an experienced radio/TV technician for additional suggestions. Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate the equipment. Where shielded interface cables have been provided with the product or specified additional components or accessories elsewhere defined to be used with the installation of the product, they must be used in order to ensure compliance with FCC regulations. Canadian DOC Statement DOC Class B Compliance--This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus set out in the radio interference regulations of the Canadian Department of Communications. Observation des normes-Class B--Le présent appareil numérique n'émet pas de bruits radioélectriques dépassant les limites applicables aux appareils numériques de la Classe B prescrites dans les règlements sur le brouillage radioélectrique édictés par le Ministère des Communications du Canada. 16 Warranty Information... THIS WARRANTY APPLIES ONLY TO EQUIPMENT PURCHASED IN THE UNITED STATES Warranty Time Period Kodak warrants the Kodak Digital Sciencet DC20 camera (excluding the batteries) to be free from malfunctions and defects in both materials and workmanship for one year from the date of purchase. Warranty Repair Coverage If the equipment does not function properly during the warranty period due to defects in either materials or workmanship, Kodak will, at its option, either repair or replace the equipment without charge, subject to the conditions and limitations stated herein. Such repair service will include all labor as well as any necessary adjustments and/or replacement parts. If replacement parts are used in making repairs, these parts may be remanufactured, or may contain remanufactured materials. If it is necessary to replace the entire system, it may be replaced with a remanufactured system. Kodak will also provide telephone assistance during the warranty period. Limitations Warranty service will not be provided without dated proof of purchase. Please return the Warranty Registration card within 30 days of purchase. This warranty becomes null and void if you fail to pack your DC20 camera in a manner consistent with the original product packaging and damage occurs during product shipment. This warranty does not cover: circumstances beyond Kodak's control; service or parts to correct problems resulting from the use of attachments, accessories or alterations not marketed by Kodak; service required as the result of unauthorized modifications or service; misuse, abuse; failure to follow Kodak's operating, maintenance or repackaging instructions; or failure to use items supplied by Kodak (such as adapters and cables). KODAK MAKES NO OTHER WARRANTIES, EXPRESS, IMPLIED, OR OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE FOR THIS EQUIPMENT OR SOFTWARE. Repair or replacement without charge are Kodak's only obligation under this warranty. KODAK WILL NOT BE RESPONSIBLE FOR ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES RESULTING FROM THE PURCHASE, USE, OR IMPROPER FUNCTIONING OF THIS EQUIPMENT REGARDLESS OF THE CAUSE. Such damages for which Kodak will not be responsible include, but are not limited to, loss of revenue or profit, downtime costs, loss of use of the equipment, cost of any substitute equipment, facilities or services, or claims of your customers for such damages. Application Support For application specific support, contact your reseller, systems integrator, software manufacturer, or dealer. How to Obtain Service Visit us on the Internet at http://www.kodak.com In the United States, call Kodak toll free at 1-888-375-6325, between the hours of 9:00 a.m. and 8:00 p.m. (Eastern time) Monday through Friday. When returning a DC20 camera for repair, the unit shall be packed in its original packing materials. A problem report should also be enclosed with the equipment. If the original packaging has been discarded or is not available, packing will be at the owner's expense. The repaired or replaced unit will be shipped from Kodak within five business days from the date of DC20 camera receipt at the service center. Outside the United States In countries other than the United States, the terms of war ...