User manual KODAK EASYSHARE C300

Kodak EasyShare C300 digital camera User's guide www.kodak.com For interactive tutorials, www.kodak.com/go/howto For help with your camera, www.kodak.com/go/c300support Eastman Kodak Company Rochester, New York 14650 © Eastman Kodak Company, 2004 All screen images are simulated. Kodak, EasyShare, and Retinar are trademarks of Eastman Kodak Company. P/N 4J3133 Product features Front view 4 5 6 7 3 8 2 1 1 Grip 2 Wrist strap post 3 Self Timer/Video light 4 Shutter button 5 Mode dial/Power 6 Flash unit 7 Viewfinder lens 8 Lens www.kodak.com/go/support 1 Product features Back view 6 5 4 3 7 8 9 10 11 12 13 14 15 2 1 16 1 Tripod socket 2 Dock connector 3 Share button 4 Controller buttons (4) 5 OK button 6 Delete button 7 Viewfinder 8 Ready light 9 Camera screen (LCD: liquid crystal display) 10 Flash/Status 11 Grip 12 Menu button 13 Review button 14 USB (Universal Serial Bus) port 15 Slot for optional SD/MMC card 16 Battery compartment button 2 www.kodak.com/go/support Table of contents 1 1 Setting up your camera .........................................................................1 Attaching the wrist strap ............................................................................... 1 Loading the batteries .................................................................................... 1 Turning on the camera .................................................................................. 2 Setting the date/time, first time ..................................................................... 2 Setting the language and date/time, other times............................................ 3 Storing pictures on an SD or MMC card ......................................................... 3 2 Taking pictures and videos ....................................................................4 Taking a picture ............................................................................................ 4 Using digital zoom ........................................................................................ 7 Using the flash.............................................................................................. 7 Reviewing pictures and videos....................................................................... 8 Protecting pictures and videos from deletion................................................ 11 3 Transferring and printing pictures .......................................................13 Minimum system requirements .................................................................... 13 Installing the software................................................................................. 14 Transferring pictures with the USB cable...................................................... 15 Printing pictures.......................................................................................... 16 Dock compatibility for your camera.............................................................. 17 4 Doing more with your camera .............................................................18 Putting yourself in the picture or video......................................................... 18 Running a slide show .................................................................................. 19 Copying pictures and videos ........................................................................ 20 Choosing a flash setting .............................................................................. 21 Changing picture-taking settings ................................................................. 22 Customizing your camera ............................................................................ 25 Viewing picture and video information......................................................... 27 www.kodak.com/go/support 3 Table of contents Pre-tagging for album names ...................................................................... 27 Sharing your pictures................................................................................... 30 Need help? ................................................................................................. 32 5 Troubleshooting ..................................................................................34 Camera problems........................................................................................ 34 Camera/computer communications.............................................................. 38 Camera screen messages ............................................................................ 39 Camera ready light status............................................................................ 42 6 Getting help ........................................................................................44 Helpful Web links........................................................................................ 44 Software help.............................................................................................. 44 Telephone customer support ....................................................................... 44 7 Appendix .............................................................................................47 Camera specifications ................................................................................. 47 Storage capacities ....................................................................................... 49 Power-saving features................................................................................. 50 Important safety instructions ....................................................................... 50 Battery information ..................................................................................... 52 Upgrading your software and firmware........................................................ 53 Additional care and maintenance ................................................................ 54 Warranty..................................................................................................... 54 Regulatory compliance ................................................................................ 56 4 www.kodak.com/go/support 1 Setting up your camera Attaching the wrist strap Loading the batteries 1 Open the battery door. 2 Load the battery, then close the battery door. CRV3 lithium (non-rechargeable) Ni-MH (rechargeable) 2-AA lithium, Ni-MH, or Oxy-Alkaline AA ZR6 For information on replacing batteries and extending battery life, see page 51. www.kodak.com/go/support 1 Setting up your camera Turning on the camera Setting the date/time, first time At the prompt, press OK. to change. for previous/next field. OK to accept. 2 www.kodak.com/go/support Setting up your camera Setting the language and date/time, other times 1 2 3 Press Menu. to highlight Setup Menu then press OK. to highlight Language , then press OK. or Date/Time If setting the date/time: to change. OK for previous/next field. to accept. Storing pictures on an SD or MMC card Your camera has 16 MB of internal memory. You can purchase an SD or MMC card to conveniently store more pictures and videos. NOTE: We recommend Kodak SD and MMC cards. When using the card for the first time, format it in this camera before taking pictures (see page 26). SD or MMC card (optional) Notched corner CAUTION: A card can only be inserted one way; forcing it may cause damage. Inserting or removing a card when the Ready light is blinking may damage pictures, card, or camera. See page 48 for storage capacities. Purchase SD or MMC cards at a dealer of Kodak products or www.kodak.com/go/c300accessories. 3 www.kodak.com/go/support 2 1 Taking pictures and videos Taking a picture 3 Press Shutter button to take the picture. Ready light Turn on camera: --for general picture-taking --for night scenes or low-light conditions 4 When the Ready light 2 Frame your subject in viewfinder or LCD screen. blinks green, the picture is being saved; you can still take pictures. Taking a video 1 Turn on camera. 3 3 Press the Shutter button down and release, or press and hold for more than 2 seconds. The camera does not record audio. 2 Frame your subject in viewfinder or LCD screen. To stop recording, press the Shutter button again. 4 www.kodak.com/go/support Taking pictures and videos Reviewing the picture or video just taken After you take a picture or video, the LCD screen displays a Quickview for approximately 5 seconds. While the picture or video and Delete are displayed: If you take no action, the picture/video is saved. OK to play/pause a video Tag a picture/video for email or as a favorite, or tag a picture for print. To view pictures and videos anytime, see page 8. Checking camera and picture status The icons that appear on the camera screen indicate the active camera and picture settings. If is displayed in the status area, press to display additional settings. Flash/Status button www.kodak.com/go/support 5 Taking pictures and videos Using the camera screen as a viewfinder IMPORTANT: The Liveview feature significantly depletes battery power; use it sparingly. 1 Turn the Mode dial to any Still mode. 2 Press the OK button to turn on the camera screen. 3 Frame your subject in the camera screen. 4 Press the Shutter button to take the picture. 5 To turn off the camera screen, press the OK button. OK button To make the camera screen turn on whenever the camera is on, see Liveview, page 25 Picture/video capture screens Self Timer Date stamp More information Album name Flash Picture quality Pictures/video time remaining Image storage location Mode description Zoom indicator Capture mode Low battery (flashing = exhausted) 6 www.kodak.com/go/support Taking pictures and videos Using digital zoom Use digital zoom in any Still mode to get up to 5X closer to your subject. IMPORTANT: You may notice a decrease in printed image quality when using digital zoom. The blue slider on the zoom indicator pauses, then turns red when the picture quality is less than 1 MP. For an acceptable 4 x 6 in. (10 x 15 cm) print, ensure that the slider remains blue. 1 Press the OK button to turn on the camera screen, then press to activate digital zoom. The camera screen displays the zoomed image and the zoom indicator. 2 Press Wide). Zoom indicator to zoom in or out (T -Telephoto or W - 3 Press the Shutter button to take the picture. To turn off digital zoom, from the lowest setting, press . NOTE: You cannot use digital zoom for video recording. Using the flash Use the flash when you take pictures at night, indoors, or outdoors in heavy shadows. Flash is effective between 2.6 - 7.9 ft (0.8 - 2.4 m). You can only change the flash setting in Still modes. Press the button repeatedly to scroll through flash options (see Flash modes table). The active flash icon is displayed in the camera screen status area (see page 5). To change the flash settings, see page 21. www.kodak.com/go/support 7 Taking pictures and videos Reviewing pictures and videos Press the Review button to view and work with your pictures and videos. Videos: OK to play/pause Rewind to beginning (during playback) Next picture/video (during playback) 1 2 (previous/next) Review (Press again to exit) To save battery power, use the optional Kodak EasyShare camera or printer dock, or Kodak 3-volt AC adapter. (See www.kodak.com/go/c300accessories.) NOTE: Pictures taken at Best (3:2) quality setting are displayed at a 3:2 aspect ratio with a black bar at the top of the screen. 8 www.kodak.com/go/support Taking pictures and videos What the review icons mean Print tag/number of prints Favorite tag Email tag Protect Picture/video number Image storage location Review mode Scroll arrows (more pictures/videos) Low battery (flashing = exhausted) Video length Video number Image storage location Press OK to Play or Pause Review mode Scroll arrows www.kodak.com/go/support 9 Taking pictures and videos Magnifying a picture during review 1 Press Review. (Press again to exit) 2 OK Locate picture. magnify at 2X. Press again for 4X. view other parts of the picture. OK return to 1X. Viewing multi-up (thumbnails) during review view multi-up thumbnails. view previous/next row of thumbnails. view previous/next thumbnail. OK view single picture. 10 www.kodak.com/go/support Taking pictures and videos Protecting pictures and videos from deletion 1 Press Review. 2 3 4 Note: To cancel Protect, press OK again. for previous/next. Press Menu. Press to , highlight Protect then press OK. The picture or video is protected and cannot be deleted. The Protect icon with the protected picture or video. Press the Menu button to exit. appears CAUTION: Formatting internal memory or an SD or MMC card deletes all (including protected) pictures, videos. (Formatting internal memory also deletes email addresses, album names, and favorites. To restore them, see EasyShare software Help.) www.kodak.com/go/support 11 Taking pictures and videos Deleting pictures and videos 1 Press Review. (To exit, press Review again.) 2 3 4 for previous/next. Press Delete. Follow the screen prompts. PICTURE or VIDEO--deletes the displayed picture or video. EXIT--exits the Delete screen. ALL--deletes all pictures and videos from your current storage location. NOTE: To delete protected pictures and videos, remove protection before deleting. 12 www.kodak.com/go/support 3 Transferring and printing pictures CAUTION: Install Kodak EasyShare software before connecting the camera or optional dock to the computer. Failure to do so may cause the software to load incorrectly. Minimum system requirements Windows OS-based computers XP OS Macintosh computers iMac; PowerBook G3, G4; or iBook computers Mac OS X version 10.2.3, 10.3 Safari 1.0 or higher 128 MB RAM 200 MB hard disk space available CD-ROM drive Available USB port Color monitor, 1024 x 768 pixels (thousands or millions of colors recommended) I Windows 98, 98SE, ME, 2000 SP1, or I Power Mac G3, G4, G5, G4 Cube, I Internet Explorer 5.01 or higher I 233 MHz processor or greater I 64 MB RAM (128 MB RAM for I I I I I I I I I I I Windows XP OS) 200 MB hard disk space available CD-ROM drive Available USB port Color monitor, 800 x 600 pixels (16-bit or 24-bit recommended) NOTE: To download EasyShare software, visit www.kodak.com/go/c300downloads. www.kodak.com/go/support 13 Transferring and printing pictures Installing the software CAUTION: Install Kodak EasyShare software before connecting the camera or optional dock to the computer. Failure to do so may cause the software to load incorrectly. 1 Close all software applications that are open on your computer (including anti-virus software). 2 Place the Kodak EasyShare software CD into the CD-ROM drive. 3 Load the software: Windows OS-based computer--if the install window does not appear, choose Run from the Start menu and type d:\setup.exe where d is the drive letter that contains the CD. Mac OS X--double-click the CD icon on the desktop, then click the Install icon. 4 Follow the on-screen instructions to install the software. Windows OS-based computer--select Typical to automatically install the most commonly used applications. Select Custom to choose the applications you wish to install. Mac OS X--follow the on-screen instructions. NOTE: When prompted, take a few minutes to electronically register your camera and software. This lets you receive information regarding software updates and registers some of the products included with the camera. You must be connected to your Internet service provider to register electronically. To register later, see www.kodak.com/go/register. 5 If prompted, restart the computer. If you turned off anti-virus software, turn it back on. See the anti-virus software manual for details. For information on the software applications included on the Kodak EasyShare software CD, click the Help button in the Kodak EasyShare software. 14 www.kodak.com/go/support Transferring and printing pictures Transferring pictures with the USB cable 1 Turn off the camera. 2 Plug the labeled end of the USB cable into the labeled USB port on your computer. See your computer user's guide for details. 3 Plug the other end of the USB cable into the labeled USB port on the camera. 4 Turn on the camera. Kodak EasyShare software opens on your computer. The software prompts you through the transfer process. NOTE: Visit www.kodak.com/go/howto for an online tutorial on connecting. Also available for transferring You can also use these Kodak products to transfer your pictures and videos. I I Kodak EasyShare camera dock, Kodak EasyShare printer dock (see page 17) Kodak multi-card reader, Kodak SD multimedia card reader-writer Purchase these and other accessories at a dealer of Kodak products or www.kodak.com/go/c300accessories. www.kodak.com/go/support 15 Transferring and printing pictures Printing pictures Printing with a Kodak EasyShare printer dock Dock your camera to the Kodak EasyShare printer dock and print directly--with or without a computer. Purchase this and other accessories at a dealer of Kodak products or www.kodak.com/go/c300accessories. Ordering prints online Kodak EasyShare print service (provided by Ofoto at www.ofoto.com) is one of the many online print services offered in the Kodak EasyShare software. You can easily: I I I I Upload your pictures. Edit, enhance, and add borders to your pictures. Store pictures, and share them with family and friends. Order high-quality prints, photo greeting cards, frames, and albums--and have them delivered to your door. Printing pictures from your computer For details on printing pictures from your computer, click the Help button in the Kodak EasyShare software. Printing from an optional SD or MMC card I I I Automatically print tagged pictures when you insert your card into a printer with an SD or MMC card slot. See your printer user's guide for details. Make prints at an SD or MMC-capable Kodak picture maker. (Contact a location prior to visiting. See www.kodak.com/go/picturemaker.) Take the card to your local photo retailer for professional printing. 16 www.kodak.com/go/support Transferring and printing pictures Dock compatibility for your camera Kodak EasyShare dock I printer dock 4000 I camera dock II I LS420, LS443 camera dock I printer dock I printer dock plus I printer dock 6000 I camera dock 6000 Docking configuration Not compatible Custom camera insert D-22 Adapter Dock I others, including series 3 printer docks and camera docks Custom camera insert (included with camera) Dock Purchase camera docks, printer docks, and other accessories at a dealer of Kodak products or www.kodak.com/go/c300accessories. www.kodak.com/go/support 17 4 Doing more with your camera Putting yourself in the picture or video The Self Timer creates a 10-second delay between the time you press the Shutter button and the time the picture or video is taken. 1 Turn the Mode dial to any Still mode for pictures, or to Video press the Menu button. 2 Press to highlight Self Timer 3 Highlight On, then press the OK button. 4 Press the Menu button to turn off the menu screen. The Self Timer icon appears in the status area. 5 Place the camera on a flat surface or use a tripod. 6 Compose the scene. Press the Shutter button, then move so that you are in the scene. The Self Timer light blinks slowly for 8 seconds (then quickly for 2 seconds) before the picture is taken. The Self Timer turns off after you take the picture or turn off the camera. for videos, then , then press the OK button. 18 www.kodak.com/go/support Doing more with your camera Running a slide show Use the Slide Show to display your pictures and videos on the camera screen. To run a slide show on a television or on any external device, see page 20. Starting the slide show 1 Press the Review button, then press the Menu button. 2 Press to highlight Slide Show , then press the OK button. 3 Highlight Begin Show, then press the OK button. Each picture and video is displayed once, in the order in which you took them. 4 To cancel the Slide Show, press the OK button. Changing the slide show display interval The default interval setting displays each picture for 5 seconds. You can set the display interval from 3 to 60 seconds. 1 On the Slide Show menu, press OK button. 2 Select a display interval. To scroll through the seconds quickly, press and hold 3 Press the OK button. The interval setting remains until you change it. . to highlight Interval, then press the Running a continuous slide show loop When you turn on Loop, the slide show is continuously repeated. 1 On the Slide Show menu, press to highlight Loop, then press the OK button. 2 Highlight On, then press the OK button. The slide show repeats until you press the OK button or until battery power is exhausted. This setting remains until you change it. www.kodak.com/go/support 19 Doing more with your camera Displaying pictures and videos on a television You can display pictures and videos on a television, computer monitor, or any device equipped with a video input using a compatible Kodak EasyShare printer dock and an optional video cable (see the printer dock user's guide). Purchase these and other accessories at a dealer of Kodak products. Visit www.kodak.com/go/c300accessories. Copying pictures and videos You can copy pictures and videos from a card to internal memory or from internal memory to a card. Before you copy, make sure that: I I A card is inserted in the camera. The camera's picture storage location is set to the location from which you are copying. See Image Storage, page 24. Copy pictures or videos: 1 Press the Review button, then press the Menu button. 2 Press 3 Press to highlight Copy , then press the OK button. to highlight an option: PICTURE or VIDEO--copies the current picture or video. EXIT--returns to the Review menu. ALL--copies all pictures and videos from your selected storage location to the other location. 4 Press the OK button. NOTE: Pictures and videos are copied, not moved. To remove pictures and videos from the original location after copying, delete them (see page 11). Tags that you applied for print, email, and favorites are not copied. Protection settings are not copied. To apply protection to a picture or video, see page 11. 20 www.kodak.com/go/support Doing more with your camera Choosing a flash setting Flash button Press the button repeatedly to scroll through flash options (see Flash modes table). The active flash icon is displayed in the camera screen status area (see page 6). NOTE: I I Off and Fill flash options revert to Auto when the camera is turned off. When the picture is taken with Auto or Fill flash selected, the camera flashes twice: once to set the exposure and once to take the picture. When the picture is taken with Red-eye flash selected, the camera flashes three times: once to set the exposure, once to reduce red-eye, and once to take the picture. Flash fires When the lighting conditions require it. Every time you take a picture, regardless of the lighting conditions. Use when the subject is in shadow or is "backlit" (when the sun is behind the subject). Flash modes Auto Flash Fill Red-eye So the subject's eyes become accustomed to the flash, then fires again when the picture is taken. Off Flash neverfires. www.kodak.com/go/support 21 Doing more with your camera Changing picture-taking settings You can change settings to get the best results from your camera: 1 In any mode, press the Menu button. 2 Press to highlight the setting you wish to change, then press the OK button. 3 Choose an option, then press the OK button. 4 Press the Menu button to exit. Setting Self Timer Put yourself in the picture or video. Exposure Compensation (Still modes) Choose how much light enters the camera. This setting remains until you change the Mode dial or turn off the camera. Icon See page 18. Options If pictures are too dark, increase the value. If pictures are too light, decrease the value. 22 www.kodak.com/go/support Doing more with your camera Setting Picture Quality (Still modes) Set picture resolution. This setting remains until you change it. Icon Options Best (default)-- (3.2 MP, low compression) for printing up to 11 x 14 in. (28 x 36 cm); produces highest picture resolution, more detail, and largest file sizes Best (3:2) --(3.2 MP) ideal for printing 4 x 6 in. (10 x 15 cm) prints without cropping. Also for printing up to 11 x 14 in. (28 x 36 cm); some cropping may result. Better --(3.2 MP, high compression) for printing up to 8 x 10 in. (20 x 25 cm); pictures are high resolution with smaller file size. Good --(0.8 MP) for emailing or screen display; pictures are lowest resolution with smallest file size. Color (default)--for color pictures. Black & White--for black and white pictures. Sepia--for pictures with a reddish-brown, antique look. See page 23. Color Mode (Still modes) Choose color tones. This setting remains until you change the Mode dial or turn off the camera. Set Album Choose Album names. www.kodak.com/go/support 23 Doing more with your camera Setting Video Length (Video mode) Choose the amount of recording time for videos. This setting remains until you change it. Icon Options Maximum (default)--records up to 30 seconds or until image storage is full. Seconds--records for the specified time or until image storage is full. NOTE: If the current image storage location does not have adequate space, some video length options are not displayed. See page 49 for storage capacities. Auto (default)--the camera uses the card if one is in the camera. If not, the camera uses internal memory. Internal Memory--the camera always uses internal memory, even if a card is installed. See page 24. Image Storage Choose an image storage location. This setting remains until you change it. Setup Menu Choose additional settings. 24 www.kodak.com/go/support Doing more with your camera Customizing your camera Use Setup to customize your camera settings. 1 In any mode, press the Menu button. 2 Press 3 Press to highlight Setup , then press the OK button. to highlight the setting you wish to change, then press the OK button. 4 Choose an option, then press the OK button. 5 Press the Menu button to exit. Setting Return Return to previous menu. Liveview Change camera screen setting so that it is always on or always off (see page 25). This setting remains until you change it. Date & Time Set the date and time. This setting remains until you change it. Video Out Choose the regional setting that lets you connect the camera to a television or other external device. This setting remains until you change it. On or Off. Icon Options See page 3. NTSC (default)--used in most countries except those in Europe and China. North America and Japan use NTSC. PAL--used in Europe and China. www.kodak.com/go/support 25 Doing more with your camera Setting Date Stamp (Still modes) Imprint the date on pictures. This setting remains until you change it. Video Date Display (Video mode) Display capture date and time before the video starts. This setting remains until you change it. Language Display the camera screen text in different languages. This setting remains until you change it. Format Format camera memory. Icon Options Turn the Date Stamp on or off, or change the date stamp format. Choose None, or choose a date and time format. See page 3. CAUTION: Formatting deletes all pictures and videos, including those that are protected. Removing a card during formatting may damage the card. About Memory Card--deletes everything on the card; formats the card. Cancel--exits without making a change. Internal Memory--deletes everything in internal memory including email addresses, album names, and Favorites: formats the internal memory. Display camera model and firmware information. 26 www.kodak.com/go/support Doing more with your camera Viewing picture and video information 1 Press the Review button, then press the Menu button. 2 Press to highlight Picture or Video Info, then press the OK button. . 3 To view information on the next or previous picture or video, press 4 Press the Menu button to exit. Changing optional review settings In Review mode, press the Menu button to access optional review settings. Magnify (pictures) (page 10) Play Video (page 8) Album (page 27) Protect (page 11) Image Storage (page 24) Slide Show (page 19) Copy (page 20) Multi-up (page 10) Picture/Video Information (page 27) Setup Menu (page 24) Pre-tagging for album names Use the Set Album (Still or Video) feature to pre-select album names before you take pictures or videos. Then, all the pictures or videos you take are tagged with those album names. First--on your computer Use Kodak EasyShare software that came with your camera to create album names on your computer. Then copy up to 32 album names to the album name list on your camera the next time you connect the camera to the computer. See Kodak EasyShare software Help for details. www.kodak.com/go/support 27 Doing more with your camera Second--on your camera 1 In any mode, press the Menu button. 2 Press to highlight Set Album , then press the OK button. 3 Press to highlight an album name, then press the OK button. Repeat to mark pictures or videos for albums. Selected albums are noted with a check mark. 4 To remove a selection, highlight an album name and press the OK button. To remove all album selections, select Clear All. 5 Highlight Exit, then press the OK button. Your selections are saved. If you turn on the LCD screen, your album selection is displayed on the screen. A plus (+) after the album name means more than one album is selected. 6 Press the Menu button to exit. This setting remains until you change it. Third--transfer to your computer When you transfer the tagged pictures and videos to your computer, Kodak EasyShare software opens and categorizes your pictures and videos in the appropriate album. See the Kodak EasyShare software Help for details. Tagging pictures/videos for albums Use the Album feature in Review mode to tag the pictures and videos in your camera with album names. First--on your computer Use Kodak EasyShare software that came with your camera to create album names on your computer, then copy up to 32 album names to the camera's internal memory. See Kodak EasyShare software Help for details. 28 www.kodak.com/go/support Doing more with your camera Second--on your camera 1 Press the Review button. 2 Press 3 Press to locate a picture, then press the Menu button. to highlight Album , then press the OK button. 4 Highlight an album, then press the OK button. The album name appears with the picture. A plus (+) after the album name means the picture was added to more than one album. To add other pictures to the same album, press to scroll through the pictures. When the picture you want is displayed, press the OK button. To add the pictures to more than one album, repeat step 4 for each album. 5 To remove a selection, highlight an album name, then press the OK button. To remove all album selections, select Clear All. 6 Highlight Exit, then press the OK button. Your selections are saved. 7 Press the Menu button to return to Review mode. Third--transfer to your computer When you transfer the tagged pictures and videos to your computer, Kodak EasyShare software opens and categorizes your pictures and videos in the appropriate album. See Kodak EasyShare software Help for details. www.kodak.com/go/support 29 Doing more with your camera Sharing your pictures Press the Share button to "tag" your pictures and videos. When they are transferred to your computer, you can share using: Pictures Print (page 16) Videos Email (page 32) Favorites (page 32), for easy organization on your computer and for sharing on your camera NOTE: Tags remain until removed. If a tagged picture or video is copied, the tag is not copied. Tagging pictures for printing 1 Press the Share button. 2 Press 3 Press to locate a picture. to highlight Print , then press the OK button.* 4 Press to select the number of copies (0 - 99). The default is one. Zero removes the tag for that picture.** The Print icon appears in the status area. 5 Press the OK button. 6 Press the Share button to exit. * To tag all pictures in the image storage location, highlight Print All 30 , press the OK www.kodak.com/go/support Doing more with your camera button, then select the number of copies as described above. Print All is not available in Quickview. **To remove the print tagging for all pictures in the image storage location, highlight Cancel Prts , then press the OK button. You cannot cancel prints in Quickview. Printing tagged pictures When you transfer the tagged pictures to your computer, the Kodak EasyShare software print screen opens. For details on printing, click the Help button in the Kodak EasyShare software. For more information on printing from your computer, or card, see page 31. NOTE: For the best 4 x 6 in. (10 x 15 cm) prints, set the camera to Best (3:2) print quality setting. See page 23. Tagging pictures and videos for emailing First--on your computer Use Kodak EasyShare software to create an email address book on your computer. Then, copy up to 32 email addresses to the camera's internal memory. Second--tag pictures/videos on your camera 1 Press the Share button. Press 2 Highlight Email to locate a picture/video. , then press the OK button. 3 Highlight an email address, then press the OK button. To tag other pictures/videos with the same address, press to scroll through the pictures. When the picture or video you want is displayed, press the OK button. To send the pictures/videos to more than one address, repeat step 2 for each address. Selected addresses are checked. 4 To remove a selection, highlight a checked address and press the OK button. To remove all email selections, highlight Clear All. www.kodak.com/go/support 31 Doing more with your camera 5 Highlight Exit, then press the OK button. Your selections are saved. The Email icon 6 Press the Share button to exit. Third--transfer and email appears in the status area. When you transfer the tagged pictures/videos to your computer, the Email screen opens and lets you send them to the addresses you specified. For details, click the Help button in the Kodak EasyShare software. Tagging pictures and videos as favorites 1 Press the Share button. 2 Press to locate a picture or video. 3 Press to highlight Favorite , then press the OK button. The Favorite icon appears in the status area. 4 To remove the tag, press the OK button again. 5 Press the Share button to exit. Using favorites on your computer When you transfer Favorite pictures and videos to your computer, you can use Kodak EasyShare software to retrieve, organize, and label them by subject, date, event, or any category you choose. For details, click the Help button in the Kodak EasyShare software. Need help? Click the Help button in the Kodak EasyShare software for details on creating address books, and printing, emailing, and organizing tagged pictures on your computer. 32 www.kodak.com/go/support 5 Troubleshooting When you have questions about your camera, start here. Additional technical information is available in the ReadMe file loated on the Kodak EasyShare software CD. For updates to Troubleshooting information, visit www.kodak.com/go/c300support. Camera problems Problem Camera does not turn on. Camera does not turn off. Cause Batteries are not installed correctly. Camera has locked up. Solution Install new batteries (page 1) or charge rechargeable batteries. Remove the battery, then reinsert or replace it. If the camera still does not function, contact Customer Support (page 43). Pictures remaining number does not decrease after taking a picture. Short battery life with Kodak EasyShare Ni-MH rechargeable batteries. Stored pictures are corrupted. Picture does not take up The camera is operating normally. enough space to Continue taking pictures. decrease the number. Dirt or oxidation on the battery contacts. Wipe the contacts with a clean, dry cloth (page 52) before loading batteries in the camera. Card was removed or the Retake picture. Do not remove card batteries expired while while the ready light is blinking. Keep the ready light was rechargeable batteries charged. blinking. www.kodak.com/go/support 33 Troubleshooting Problem Cause Solution In Review mode, Camera may not be Check the image storage location you do not see a accessing the correct setting (page 24). picture (or the image storage location. expected picture) on the camera screen. In Review mode, a File format is blue or black screen unrecognized. is displayed instead of a picture. Shutter button does Camera is not turned on. not work. Camera is processing a picture; the ready light (near the viewfinder) is blinking red. Transfer the picture to the computer (page 15). Turn on the camera (page 2). Wait until the ready light stops blinking red before attempting to take another picture. Card or internal memory Transfer pictures to the computer is full. (page 15), delete pictures from the camera (page 12), switch image storage locations (page 27), or insert a card with available memory (page 3). Shutter button was not pressed. Slide show does not Video Out setting is run on external incorrect. video device. External device is set incorrectly. For best pictures, see page 4. Adjust the camera Video Out setting (NTSC or PAL, page 25). See the external device's user's guide. 34 www.kodak.com/go/support Troubleshooting Problem Cause Solution Picture is too light. Subject was too close for Move so there is at least 2.6 ft (0.8 m) flash. between camera and subject. Too much light. Picture is not clear. Lens is dirty. Subject too close when taking picture. Decrease Exposure Compensation (page 22). Clean the lens (page 53). Move so there is at least 2.6 ft (0.8 m) between the camera and the subject. Subject or the camera Place the camera on a flat, steady moved while the picture surface or use a tripod. was taken. Picture is too dark or Flash is not on. underexposed. Subject is too far away for the flash to be effective. Subject is in front of a bright light (backlit). Not enough light. Camera does not Card may not be recognize SD/MMC SD/MMC certified. card. Card may be corrupt. Turn on the flash (page 7). Move so there is no more than 7.9 ft (2.4 m) between the camera and the subject. Use Fill flash (page 21) or change your position so light is not behind the subject. Increase Exposure Compensation (page 22). Purchase a certified SD/MMC card. Reformat the card (page 26). Caution: Formatting a card deletes all pictures and videos, including protected files. Insert a card into the slot, then push to seat (page 3). Card is not properly inserted in camera. www.kodak.com/go/support 35 Troubleshooting Problem Camera freezes up when a card is inserted or removed. Memory card full Cause Solution Camera detected an Turn the camera off, then back on. error when the card was Make sure the camera is turned off inserted or removed. before inserting or removing a card. Storage is full. Insert a new card (page 3), transfer pictures to the computer (page 15), or delete pictures (page 12). Maximum number of files Transfer pictures to the computer or folders is reached (or (page 15), then format the card or other directory concern). internal memory (page 26). Caution: Formatting a card deletes all pictures and videos, including protected files. 36 www.kodak.com/go/support Troubleshooting Camera/computer communications Problem Cause Solution See this file on the EasyShare software CD: USB.html Or, visit www.kodak.com/go/ camerasupport Turn on the camera (page 2). The computer There is a problem with cannot the configuration of the communicate USB port on the computer. with the camera. Camera power is off. Batteries are exhausted or Install new batteries (page 1) or are not charged. charge rechargeable batteries. Some Advanced Power Management utilities on laptops turn off ports to save battery life. See the Power Management section of the laptop user's guide to disable this feature. USB cable is not securely Connect cable to camera and connected. computer port (page 15). Software is not installed. Software is installed incorrectly. Install the software (page 14). Disconnect the USB cable. Close all open applications. Re-install the software (page 14). Too many applications are Disconnect camera from the computer. running on the computer. Close all software applications, reconnect camera. The Battery Monitor or similar software runs constantly. Close that software before starting the Kodak software. www.kodak.com/go/support 37 Troubleshooting Problem Cause Solution Disconnect USB cable. (If using camera dock or printer dock, disconnect cable and remove camera from dock). Close all open applications. Re-install the software (page 14). Disconnect the USB cable. Close all open applications. Re-install the software (page 14). Cannot transfer Software is not installed. pictures. (The Add New Hardware Wizard cannot locate drivers.) Software is installed incorrectly. Camera screen messages Message Cause Solution No images to display There are no pictures in Change image storage location the current image storage setting (page 24). location. Memory card requires Card is corrupted or formatting formatted for another digital camera. Memory card cannot be read (Please format memory card or insert another card) Insert a new card (page 3) or format the card (page 26). Caution: Formatting a card deletes all pictures and videos, including protected files. Remove USB cable in USB cable is connected to Unplug the USB cable from the camera camera while docked. camera. Restart computer if needed 38 www.kodak.com/go/support Troubleshooting Message Internal memory requires formatting Internal memory cannot be read (Please format internal memory) Cause Camera internal memory is corrupted. Solution Format the internal memory (page 26). Caution: Formatting deletes all pictures and videos, including protected files. (Formatting internal memory also deletes email addresses, album names, and Favorites. To restore them, see the Kodak EasyShare software Help.) No memory card (Files There is no card in the Insert a card (page 3). not copied) camera. Pictures were not copied. Not enough space to There is not enough space copy files (Files not in the image storage copied) location you are copying to (internal memory or the card). Memory card is locked Card is write-protected. (Insert new memory card) Read-only memory card, change to internal memory to capture Memory card is Card is slow, corrupted, or Insert a new card (page 3) or unusable (Insert new unreadable. format the card (page 26). memory card) Caution: Formatting a card deletes all pictures and videos, including protected files. Delete pictures from the image storage location you are copying to (page 12), or insert a new card (page 3). Insert a new card (page 3) or change the image storage location to internal memory (page 24). www.kodak.com/go/support 39 Troubleshooting Message Date and time have been reset Cause Solution This is the first time you Reset the clock (page 3). turned on the camera; or the batteries have been removed for an extended period of time; or the batteries are exhausted. No address book on No Email addresses Create and copy address book from camera (Connect with appear because there is no computer. See the Kodak computer to import address book. EasyShare software Help. address book) No album names on Album names have not Create and copy album names from camera (Connect with been copied to the camera computer. See the Kodak computer to import from the computer. EasyShare software Help. album names) Can only mark image with 32 album names. Only the first 32 album names will be saved The maximum number of Delete one or more album names album names (32) have associated with the image been associated with an (page 28). image. NOTE: Albums previously associated with an image persist even though they may not be contained in current album file on camera. Leave the camera off until it's cool to the touch, then turn it back on. If the message reappears, contact Customer Support (page 43). High camera Internal temperature of temperature. (Camera the camera is too high for will be turned off.) the camera to operate. The viewfinder light glows red and the camera turns off. 40 www.kodak.com/go/support Troubleshooting Message Unrecognized file format Cause Camera cannot read the picture format. Solution Transfer the picture to the computer (page 15), or delete it (page 12). Turn the Mode dial off, then back on. If the message reappears, contact Customer Support (page 43). Camera error #XXXX. An error is detected. See user's guide. Camera ready light status Status Ready light does not turn on and the camera does not work. Cause Solution Camera is not turned on. Turn on the camera (page 2). Batteries are exhausted Install new batteries (page 1) or or are not charged. charge rechargeable batteries. Mode dial was on when Turn Mode dial off, then back on. batteries were reloaded. Ready light blinks green. Ready light blinks amber. Picture is being Camera is operating normally. processed and saved to the camera. Flash is not charged. Camera is initializing. Wait. Resume picture taking when the light stops blinking and turns green. Install new batteries (page 1) or charge rechargeable batteries. Ready light blinks red Batteries are low or and camera turns off. exhausted. www.kodak.com/go/support 41 Troubleshooting Status Ready light glows steady red. Cause Camera's internal memory or card is full. Solution Transfer pictures to the computer (page 15), delete pictures from the camera (page 12), switch image storage locations (page 27), or insert a card with available memory (page 3). Wait. Resume picture taking when the light turns green. Change the image storage location to internal memory (page 27), or use a different card. Camera processing memory is full. Card is read-only. Ready light glows steady green. Camera is on; ready to Camera is operating normally. take a picture or video. 42 www.kodak.com/go/support 6