User manual KONICA MINOLTA 1060E

QMS 1060E Print System Operation ® 1800380-001B Trademarks The following are trademarks or registered trademarks of their respective owners. Those listed as registered are registered in the United States Patent and Trademark Office. Some trademarks are also registered in other countries. Other product names mentioned in this manual may be trademarks or registered trademarks of their respective owners. QMS and the QMS logo are registered trademarks of QMS, Inc., and Crown, the Crown seal, PS Executive Series, imPRESS, and UltraScript are trademarks of QMS, Inc. Adobe is a registered trademark of Adobe Systems Incorporated, registered in the United States Patent and Trademark Office. PostScript is a trademark of Adobe Systems Incorporated for a page description language and may be registered in certain jurisdictions. Throughout this manual, "PostScript Level 2" is used to refer to a set of capabilities defined by Adobe Systems for its PostScript Level 2 page description language. These capabilities, among others, are implemented in this product through a QMS-developed emulation that is compatible with Adobe's PostScript Level 2 language. Intellifont/Agfa Division, Miles, Inc. Apple, AppleTalk, ImageWriter, LaserWriter, Macintosh, EtherTalk, and LocalTalk/Apple Computer, Inc. Centronics/ Centronics Data Computer corporation. DEC, DECnet, VMS/Digital Equipment Corporation. Hewlett-Packard, HP, PCL, HP-GL, LaserJet/Hewlett-Packard Co. IBM PC, AT, PC/XT, Token-Ring/International Business Machines Corporation. ITC Avant Garde Gothic, ITC Zapf Chancery, ITC Bookman and ITC Zapf Dingbats/International Typeface Corporation. Helvetica, Palatino, and Times/Linotype-Hell AG and/or its subsidiaries. Intel/Intel Corporation. Microsoft, MS-DOS, Windows/Microsoft Corporation. Gothic Medium BBB and Ryumin Light KL/Morisawa and Company, Ltd. Novell and NetWare/ Novell, Inc. UNIX/UNIX Systems Laboratories, Inc. Ethernet and Xerox/Xerox Corporation. The ENERGY STAR logo/United States Environmental Protection Agency. The ENERGY STAR emblem does not represent EPA endorsement of any product or service. Proprietary Statement The digitally encoded software included with your QMS 1060E Print System is Copyrighted © 1995 by QMS, Inc. All Rights Reserved. This software may not be reproduced, modified, displayed, transferred, or copied in any form or in any manner or on any media, in whole or in part, without the express written permission of QMS, Inc. Copyright Notice This manual is Copyrighted © 1995 by QMS, Inc., One Magnum Pass, Mobile, AL 36618. All Rights Reserved. This manual may not be copied in whole or in part, nor transferred to any other media or language, without the express written permission of QMS, Inc. Contents 1 Introduction Introduction .................................................................................. 1-2 About This Manual ....................................................................... 1-2 Typographic Conventions 1-3 2 Consumables Introduction .................................................................................. 2-2 Preventing Print Media Jams ...................................................... 2-2 Loading the 500-Sheet Cassette ................................................. 2-3 Loading the Multipurpose Tray .................................................. 2-9 Envelopes: Special Considerations 2-11 Labels: Special Considerations 2-13 Letterhead and Memo Paper: Special Considerations 2-15 Transparencies: Special Considerations 2-16 Thick Paper or Card Stock 2-17 About Toner Cartridges ............................................................ 2-18 Installing and Storing the Toner Cartridge 2-18 Toner Cartridge Life 2-19 Extending Toner Cartridge Life 2-19 Replacing a Toner Cartridge 2-20 3 Advanced Printing Features Introduction .................................................................................. 3-2 Chaining Cassettes ..................................................................... 3-2 How to Chain Cassettes 3-2 Collating Output 3-3 Chunk Collation 3-5 Advantages of Collation 3-5 Collating PCL 5 Files 3-6 Working with Status Pages ........................................................ 3-6 Identifying a Status Page Type 3-6 Printing a Status Page 3-7 Cancelling/Ending Print Jobs ..................................................... 3-7 Cancelling a Print Job 3-8 Ending a Print Job 3-8 4 Printer Maintenance Introduction .................................................................................. 4-2 Handling the Printer .................................................................... 4-2 Cleaning the Printer .................................................................... 4-4 Cleaning Guidelines 4-4 Cleaning the Outside of the Printer 4-4 Cleaning the Inside of the Printer 4-5 ii QMS 1060E Print System Operation 5 Print Quality Introduction .................................................................................. 5-2 About Print Density ...................................................................... 5-2 About Gamma Correction ........................................................... 5-2 About Halftone Types .................................................................. 5-3 High-Resolution Printing ............................................................. 5-4 Setting the Resolution 5-4 How Much Memory Do You Need? 5-5 6 Troubleshooting Introduction .................................................................................. 6-2 Automatic Jam Recovery ............................................................ 6-2 Clearing Media Jams ................................................................... 6-2 Locating Print Media Jams 6-2 Clearing Inside Upper Unit Area Jams 6-3 Clearing Cassette Area Jams 6-5 Clearing Multipurpose Tray Area Jams 6-6 Clearing Output Tray Jams 6-7 Status Messages .......................................................................... 6-7 Service Messages ......................................................................6-10 HP-GL Error Codes and PCL Error Codes 6-11 Printer Problem Checklist .........................................................6-11 IBM PC and Compatible Computer Checklist 6-14 Apple Macintosh Checklist 6-14 Control Panel Problems 6-16 Data Indicator Stays Lit 6-16 Paper Jam Message Stays On 6-16 Emulation Problems ..................................................................6-17 PostScript Level 1 6-17 Contents iii Output Problems ....................................................................... 6-17 600x600 dpi Printing Unavailable 6-17 Binary Data Printing Problem 6-17 Ethernet Interface Printing Problem 6-18 Blank Page 6-18 End-of-Document (EOD) Command Problems 6-19 Multiple Pages Problem 6-19 NetWare Banner Page Job Does Not Print 6-20 Not All Pages Print 6-20 Orientation Problem 6-20 PostScript Error with Error Handler Enabled 6-20 General Printer Problems ......................................................... 6-21 No Start-up Page 6-21 Advanced Status Page Won't Print 6-21 Printer Resets 6-22 Disk Problems ............................................................................ 6-22 IDE Internal Hard Disk Not On Line 6-22 External SCSI Hard Disk Not On Line 6-23 Font Problems ........................................................................... 6-23 Can''t Download Fonts 6-23 Can't Access Fonts 6-24 Intellifont Fonts Don't Appear on Status Page 6-24 Print Quality Problems .............................................................. 6-25 General 6-25 Specific 6-25 Placing a Service Call ............................................................... 6-32 iv QMS 1060E Print System Operation A QMS Customer Support Sources of Support ..................................................................... A-2 Your QMS Vendor A-2 Your Application Vendor A-2 Q-FAX A-2 The QMS Corporate Bulletin Board System A-3 CompuServe A-3 Internet A-3 QMS Customer Response Center (CRC) A-4 QMS National Service A-5 QMS World-wide Offices ............................................................ A-6 Index L Contents v 1 Introduction In This Chapter . . . n n About this manual Typographic conventions Introduction Introduction This manual provides information you may need only once in a while. Use it in conjunction with your other QMS 1060E Print System documentation. Here is a brief overview of the Operation guide. About This Manual The information in this manual is divided into the following sections: ! " # Introduction Consumables Provides an overview of the manual. Describes how to load paper in the 500-sheet cassettes and multipurpose tray, how to load labels and transparencies, and how to replace the toner cartridge. Explains how to print on both sides of a sheet of paper, chain cassettes, collate output, print a status page, and cancel or end print jobs. Describes how to handle and clean the printer. Shows how to improve print quality through a discussion of print density, print resolution, and gamma correction. Advanced Printing Features Printer Maintenance Print Quality 1-2 QMS 1060E Print System Operation About This Manual $ ) Troubleshooting Provides media jam prevention tips, explains how to locate and clear media jams, lists printer status messages, outlines printer and print quality problems and solutions, and describes how to place a service call. Provides world-wide product sales and support telephone numbers and describes how to communicate with QMS through the QMS Bulletin Board, CompuServe, the Internet, and Q-FAX. QMS Customer Support Typographic Conventions The following typographic conventions are used throughout this manual: Mixed-Case Courier Text you type, and messages and information displayed on the screen Variable text you type; replace the italicized word(s) with information specific to your printer or computer Information displayed in the printer message window PostScript operators and DOS commands Mixed-Case Italic Courier UPPERCASE COURIER lowercase bold lowercase italic Variable information in text and PostScript variables UPPERCASE ^ File and utility names Press the Enter key (PC) or Return key (Macintosh) Press and hold down the Ctrl key (PC) Introduction 1-3 About This Manual » Note: Notes contain tips, extra information, or important information that deserves emphasis or reiteration. v Caution: Cautions present information that you need to know to avoid equipment damage, process failure, or extreme annoyance. M WARNING! Warnings indicate the possibility of personal injury if a specific procedure is not performed exactly as described in the manual. ACHTUNG! Bitte halten Sie sich exakt an die im Handbuch beschriebene Vorgehensweise, da sonst Verletzungsgefahr bestehen könnte. L 1-4 QMS 1060E Print System Operation 2 Consumables In This Chapter . . . n n n n Preventing media jams Loading and using media in the 500-sheet cassette Loading and using media in the multipurpose tray Replacing the toner cartridge Introduction Introduction This chapter describes the following: n n n n How to prevent media jams. How to load the 500-sheet media cassette and the multipurpose tray. How to load paper, transparencies, envelopes, labels, thick paper, and card stock. How to replace the toner cartridge in the printer. Preventing Print Media Jams Many printer problems are caused by improper handling of media. There are several things you can do to reduce the chance of media jamming in your printer: n n n n Use paper, transparencies, envelopes, cardstock, and labels that meet the guidelines set for the printer. (See the "Consumable Supplies" section of appendix B, "Technical Specifications," in the Reference, for more complete information.) Make sure the media is not folded or wrinkled. Do not overfill the multipurpose tray or the cassette. The multipurpose tray holds about 150 sheets of 20 lbs (75 g/m2) paper, 50 transparencies, 10 envelopes, 50 sheets of letterhead or thick paper, or 50 labels; the standard cassette holds about 500 sheets of 20 lbs (75 g/m2) paper, 100 transparencies, 120 labels, or 400 sheets of letterhead paper. If you have problems with multiple sheets of media feeding through the printer, remove the media from the tray or cassette and fan the edges. The sheets may be sticking together. 2-2 QMS 1060E Print System Operation Loading the 500-Sheet Cassette n n Store media away from moisture and humidity. They may cause media to turn up at the edges or wrinkles to occur. The recommended relative humidity during operation is 15%-85%. Load media printing side up. The printing side of paper is indicated on the paper wrapping. Loading the 500-Sheet Cassette The QMS 1060E Print System comes standard with one 500-sheet letter/A4 cassette. The printer automatically pulls media from the cassette, if the cassette is selected. You may purchase an optional cassette from your QMS vendor. » Note: You should ensure that the media size matches the cassette size. Otherwise, the printed image will not be correctly placed on the page. 1 Slide the cassette out of the printer. Consumables 2-3 Loading the 500-Sheet Cassette 2 Load media in the 500-sheet cassette in increments so that all 500 sheets fit in the cassette and the media stack is properly leveled out. Note: Paper is packed in reams of 500 sheets. Do not unpack the paper above the printer as this might cause particles to fall into the printer components. Note the arrows on the wrapper. They show which side of the paper should be on the top when it is loaded in the cassette. » 1 Unwrap the media, pull the stack out, and then with one hand at each end of the stack, lift and hold it in a curved position as shown in the following illustration. Hold Without Gripping 2-4 QMS 1060E Print System Operation Loading the 500-Sheet Cassette 2 Grip each end of the stack firmly. Grip 3 Straighten the stack, and then roll the fanned sheets from side to side to get air through the sheets and prevent static buildup. Straighten And Roll From Side To Side Consumables 2-5 Loading the 500-Sheet Cassette 4 Take off the top and bottom sheets. The top and bottom sheets sometimes have residual glue buildup that could cause the printer to jam. Remove Top Sheet Remove Bottom Sheet 5 Position the cassette. The cassette has a spring in the bottom that provides some resistance when print media is placed on it. Lay the cassette flat on a hard surface and using your left hand push down on the plate in the cassette until it locks. 6 Load the media in the cassette. Load the media so the edge of the stack comes against the back of the cassette in three steps as follows: 2-6 QMS 1060E Print System Operation Loading the 500-Sheet Cassette a b c Up to the bottom limit mark Halfway to the top limit mark Up to the top limit mark. Top Limit Retaining Clips Bottom Limit 7 8 Ensure that the media stack lies flat, does not exceed the top limit mark, and is positioned under the retaining clips. Slide the cassette back into the feeder. Consumables 2-7 Loading the 500-Sheet Cassette Push the cassette straight into the cassette slot on the feeder until it's firmly seated. Cassette 9 Adjust the media stop to fit the media size. The printer delivers your output, print-side down, to the output tray at the top of the printer. The media stop keeps the sheets positioned in the output tray. Media Stop 2-8 QMS 1060E Print System Operation Loading the Multipurpose Tray Loading the Multipurpose Tray Use the multipurpose tray to print on paper, thick paper, letterhead, envelopes, card stock, labels, odd-sized paper (such as B5 ISO or executive), recycled paper, or transparencies. The multipurpose tray is especially useful if you want to print on a single sheet of letterhead or colored paper without changing the media in the cassette. Load media in the multipurpose tray as follows: 1 Lift the multipurpose tray cover to its full upright position. Multipurpose Tray Cover Front Door 2 3 If media size is longer than 11.7" (297 mm), open the front door. Otherwise, continue at step 3. Adjust the media width guides to fit the media size. Consumables 2-9 Loading the Multipurpose Tray » Note: Remember that all media on your QMS 1060E Print System is inserted short-edge first. Media 4 Align the media, and insert it print side up between the media guides sliding it as far as it will go in the printer. Make sure it doesn't exceed the limit mark and it fits firmly between the media guides. The multipurpose tray holds about 150 sheets of 20 lb (75 g/m2) paper (plain or recycled), 50 transparencies, 10 envelopes, 50 labels, or 50 sheets of letterhead or thick paper. Limit Mark 2-10 QMS 1060E Print System Operation Loading the Multipurpose Tray 5 Check the media guides to make sure they touch the sides of the print media. Slide the guides in until they lightly touch the right side of the stack. 6 » Close the multipurpose tray cover. Note: Do not load additional media until all the sheets in the multipurpose tray have been fed through the printer. Adjust the media stop to the correct media size. Media Stop Envelopes: Special Considerations The QMS 1060E Print System supports envelope printing in two ways: n n » From the multipurpose tray (up to 10 envelopes) From the optional envelope cassette (up to 50 envelopes) n n n n Note: The following envelopes are supported: Commercial 9 Commercial 10 Monarch International C5 2-11 Consumables Loading the Multipurpose Tray n n International DL Custom A custom-size envelope is acceptable if it is in the following size range: 3.6" width (92 mm) to 6.65" width (176 mm)-- 5.86" length (149 mm) to 9.43" length (240 mm). Your printer receives the instructions to print on envelopes from your application. Use landscape orientation to create the envelope text in your application short-edge first, set the multipurpose tray or cassette to the correct envelope size, and load the envelope short-edge first. When formatting data for envelopes, leave a 0.6" (15 mm) margin from the edges of the envelope. Print on the front side only. Some parts of the envelope consist of three layers of paper--the front, back, and flap. Print in these layered regions may be lost or faded. (See your application documentation for specific information on printing envelopes and see chapter 4, "Printer Configuration," of the Reference for information on how to set the envelope size.) Printing Envelopes from the Multipurpose Tray Load the envelopes in the multipurpose tray the same as specified for other media in the "Loading the Multipurpose Tray" section, earlier in this chapter, with the following exceptions: n Adjust the multipurpose tray guides to fit the envelope size. Make sure the guides are not too tight, so the envelopes will not buckle. Also, make sure the envelope size and type meet the specifications listed in appendix B, "Technical Specifications," of the Reference. 2-12 QMS 1060E Print System Operation Loading the Multipurpose Tray n Insert the envelopes into the multipurpose tray as shown below with the short-edge first, the face up, and the flap side toward the left media guide. Because envelopes pass through heated rollers, the gummed area on the flap may seal. Open the flap immediately after the envelope passes through the printer, before the seal cools. You may then reseal it in the usual manner. The use of envelopes with emulsionbased glue avoids this problem. Printing Envelopes from the Optional Envelope Cassette To load up to 50 Com 9, Com 10, Monarch, C5, DL, or custom envelopes at a time, use the optional envelope cassette. Instructions for installation and use are in chapter 6, "Printer Options," of the Reference. See your QMS vendor for information on purchasing the optional envelope cassette. Labels: Special Considerations Your printer supports label printing in two ways: n n From the multipurpose tray (up to 50 sheets) From a cassette (standard or optional--up to 120 sheets) 2-13 Consumables Loading the Multipurpose Tray Adhesive label stock has pressure-sensitive (peel and stick) adhesive backing. A label consists of a face sheet, the adhesive, and the carrier sheet. The face sheet printing surface must adhere to the plain paper specifications described in appendix B, "Technical Specifications," of the Reference. The label printing surface must cover the entire carrier sheet, and no adhesive should come through on the surface. The adhesive and carrier sheet must withstand the fusing temperature (200°C/392° F). The following label stock is qualified for use in this printer: n n n n n n Avery 5260/5160 (1" x 2 5 ") -8 Avery 5261/5161 (1" x 4") Avery 5262/5162 (1 -- " x 4") 2 1 Avery 5163 (2" x 4") Avery 5164 (3 -- "x 4") 3 Avery 5165 (uncut sheet) 1 Format the information that is to print on the label from within your application. Try printing the formatted information on a plain sheet of paper first to check placement. (See your application documentation for specific information on printing labels.) Printing Labels Load the labels in the multipurpose tray or the cassette the same as specified for other media in the "Loading the 500-sheet Cassette" and "Loading the Multipurpose Tray" sections, earlier in this chapter, with the following exceptions: n n 2-14 Adjust the multipurpose tray guides to fit the label size. Also, make sure the label size and type meet specifications listed in appendix B, "Technical Specifications," of the Reference. Insert the labels short-edge first printing and surface up. QMS 1060E Print System Operation Loading the Multipurpose Tray Letterhead and Memo Paper: Special Considerations Your printer supports the printing of letterhead or memo paper in two ways: n n From the multipurpose tray (up to 50 sheets) From a cassette (standard or optional--up to 400 sheets) The letterhead and memo paper must adhere to the media specifications described in appendix B, "Technical Specifications," of the Reference. Format the information that is to print on letterhead or memo paper from within your application. Try printing the formatted information on a plain sheet of paper first to check placement. (See your application documentation for specific information on printing.) Printing a Letter or Memo Load the letterhead or memo paper in the multipurpose tray or the cassette the same as specified for other media in the "Loading the 500-sheet Cassette" and "Loading the Multipurpose Tray" sections, earlier in this chapter, with the following exceptions: n n Adjust the multipurpose tray media guides to fit the letterhead or memo size. Also, make sure the media size and type meet the specifications listed in appendix B, "Technical Specifications," of the Reference. Insert the letterhead or memo short-edge first, face up, with the top of the page facing towards the printer. Consumables 2-15 Loading the Multipurpose Tray TOP Transparencies: Special Considerations Your printer supports the printing of transparencies in two ways: n n From the multipurpose tray (up to 50 sheets) From a cassette (standard or optional--up to 100 sheets) The transparencies must adhere to the media specifications described in appendix B, "Technical Specifications" of the Reference. Format the information that is to print on the transparencies from within your application. Try printing the formatted information on a plain sheet of paper first to check placement. (See your application documentation for specific information on printing.) Printing Transparencies Load the transparencies in the multipurpose tray or cassette the same as specified for other media in the "Loading the 500-sheet Cassette" and "Loading the Multipurpose Tray" sections, earlier in this chapter, with the following exceptions: 2-16 QMS 1060E Print System Operation Loading the Multipurpose Tray n n n n n n n Use transparencies that can withstand the fusing temperature (200°C/392° F). We recommend 3M type PP2500 transparencies. Adjust the multipurpose tray guides to fit the transparency size. Also, make sure the transparency size and type meet specifications listed in appendix B, "Technical Specifications," of the Reference. Slightly fan the stack of transparencies before loading them to prevent a jam. Insert the transparencies short-edge first, printing side up, with the top of the page on the left side of the tray. The correct print side is usually marked on the transparency package. Load up to 50 transparencies at a time in the multipurpose tray or up to 100 transparencies in the cassette. Loading a larger number of transparencies at a time may cause static buildup. Keep the paper path clean. Transparencies are especially sensitive to a dirty paper path. If there are shadows on either the top or the bottom of the sheets, refer to chapter 4, "Printer Maintenance," for instructions on how to clean the printer. Remove each transparency from the output tray before the next sheet is printed to prevent jams or misfeeds. Thick Paper or Card Stock Your printer supports thick paper or card stock (90 to 157 g/m2) printing only from the multipurpose tray (up to 50 sheets). This media must adhere to the media specifications described in appendix B, "Technical Specifications" of the Reference. Format the information that is to print on the media from within your application. Try printing the formatted information on a plain sheet of paper first to check placement. (See your application documentation for specific information on printing labels.) Consumables 2-17 About Toner Cartridges Printing on Thick Paper or Card Stock Load this media in the multipurpose tray the same as specified for other media in the "Loading the 500-sheet Cassette" and "Loading the Multipurpose Tray" sections, earlier in this chapter, with the following exceptions: n n Adjust the multipurpose tray guides to fit the label size. Also, make sure the media size and type meet specifications listed in appendix B, "Technical Specifications," of the Reference. Insert the media short edge first with the printing surface face up. About Toner Cartridges In your laser printer, characters and images are created through a process that applies toner (made of carbon particles) to the page in the printer's fusing unit. When an image is formed a positive electrical charge is applied to transfer the image to the page. The toner cartridge contains the toner and the photosensitive drum needed to operate the laser printer. Installing and Storing the Toner Cartridge Installing The cartridge is sensitive to bright light. Do not remove the toner cartridge from its protective bag until you're ready to install it. To install a new toner cartridge, either follow the instructions written on the toner cartridge or the instructions in the "Installing a New Toner Cartridge" section later in this chapter. Storing The cartridge should be n 2-18 Kept level during storage. Do not stand or store the cartridge on its end. QMS 1060E Print System Operation About Toner Cartridges n Kept away from monitors, disk drives, and floppy disks. The magnets in the cartridge can damage stored data. The shelf life of an unopened cartridge is approximately 12 months. Refilled Toner Cartridges QMS does not recommend using refilled toner cartridges on this printer. Refilled toner cartridges may produce variations in toner quality and reliability and may reduce the print quality of your documents. In addition, toner leaks affect your warranty. Toner Cartridge Life In normal printing mode, a toner cartridge lasts for approximately 5,000 letter/A4-size prints at 5% coverage (a typical full-page business letter is about 5% coverage) or 12 months after opening, whichever comes first. Using the Administration/Engine/Conserve Toner option can further extend the toner cartridge life (see "Conserving Toner" in the next section). Extending Toner Cartridge Life Conserving Toner To help you lower your printing costs, your printer has a feature called Conserve Toner, which simulates draft-quality printing. The amount of toner used during printing is reduced by screening the black dots in a 2:5 ratio. In other words, two black dots are printed for every five black dots that would be printed in normal printing mode. Conserve Toner can be enabled through the Administration/Engine/ Conserve Toner menu. » Note: Conserve Toner is designed for draft printing only. Turn Conserve Toner off when printing proof or final copies of documents to avoid any possible distortion of patterns, halftones, or images. Consumables 2-19 About Toner Cartridges Redistributing the Toner When the toner supply is low, the printer's message window displays TONER OUT, and usually parts of the page print lighter than normal. Sometimes you can increase the life of the cartridge by taking it out of the printer and redistributing the toner in the cartridge as described in "Installing a New Toner Cartridge," later in this section. If the TONER OUT message remains in the message window, the toner cartridge must be replaced as described in the following section. Replacing a Toner Cartridge You may purchase additional toner cartridges from your QMS vendor. See the "Print Engine Specifications" section of appendix B, "Technical Specifications," in the Reference for more information on toner cartridges. M WARNING! The fixing assembly and print delivery guide areas become extremely hot when the printer is used. Personal injury could result if you touch those areas when opening the top cover or removing the toner cartridge. ACHTUNG! Die Fixiereinheit und die Papierführung werden sehr heiß, wenn der Drucker in Betrieb ist. Es besteht daher Verletzungsgefahr, wenn Sie die Abdeckklappe öffnen oder die Tonerkartusche auswechseln wollen! Removing the Empty Toner Cartridge Remove the empty toner cartridge as follows: 2-20 QMS 1060E Print System Operation About Toner Cartridges 1 Pull the release lever forward, and open the printer's top cover. 2 Remove the empty toner cartridge. Grasping the empty toner cartridge with one hand in the grooved area, remove the cartridge by lifting it out of the printer and pulling it toward you. Consumables 2-21 About Toner Cartridges Installing a New Toner Cartridge v Caution: Toner cartridges are sensitive to bright light. Do not remove the new toner cartridge from its protective bag until you're ready to install it. Store the cartridge in an environment that is not subject to extreme heat or humidity. Keep the toner cartridge away from your computer. The magnets in the cartridge can damage data, particularly on your floppy disks. M WARNING! The fixing assembly and print delivery guide areas become extremely hot when the printer is used. Personal injury could result if you touch those areas when opening the top cover or installing the toner cartridge. ACHTUNG! Sowohl die Fixiereinheit als auch die Papierführung werden im Druckbetrieb extrem heiß. Um Verletzungen zu vermeiden, sollten diese Druckerpartien, z.B. wenn Sie eine neue Tonerkartusche einlegen, nicht berührt werden! Use the following procedure to install a new toner cartridge: 1 Lift the toner cartridge out of its shipping carton, open the aluminum protective bag, and remove the cartridge. After taking the toner cartridge from its protective bag, do not open the cover or touch the PC drum of the toner cartridge because doing so may deteriorate the drum and reduce print quality. 2 Remove the tape seal. Holding the cartridge in place with your right hand, use your left hand to grasp the green tab on the left side of the toner cartridge. Pull the tab straight out (it is about 22"/539 mm long). If the tab 2-22 QMS 1060E Print System Operation About Toner Cartridges breaks, grasp the clear part of the tape seal and pull it straight out. Discard both the green tab and the tape seal. Tape Seal 3 Distribute the toner in the cartridge. Holding the cartridge with both hands, gently rock it from side-toside five or six times to distribute the toner. Consumables 2-23 About Toner Cartridges 4 Slide the toner cartridge into the printer. Hold the grooved area on the toner cartridge with your right hand, with the arrow on the toner cartridge facing away from you angle the cartridge down in the printer. Place the cartridge on the rails inside the upper unit of the printer, and gently slide it straight down until it is firmly seated. 5 Close the printer's top cover. L 2-24 QMS 1060E Print System Operation 3 Advanced Printing Features In This Chapter . . . n n n n n Chaining cassettes Collating output Printing a status page Cancelling a print job Ending a print job Introduction Introduction This chapter describes how to chain paper cassettes, collate output, print a status page, cancel a print job, and end a print job. Chaining Cassettes The QMS 1060E Print System comes standard with one 500-sheet cassette: letter/A4. You can insert only one cassette at a time in the printer unless you purchase the optional feeder and cassette that increases paper feed capacity to 1150 sheets, including the 150sheet multipurpose tray. You may choose to have the printer automatically draw from another cassette when the default cassette is empty. There are three ways to do this: n n n Use your application if it includes a procedure for using a dualcassette printer. Check your documentation. Use the PS Executive Series Utilities to configure the printer's paper source. Configure your printer for paper cassette chaining through the printer's control panel. The following section contains more information. How to Chain Cassettes The Chain Inputbins option in the Operator Control menu allows you to "chain" inputbins (tray and cassettes) so that when the first inputbin empties, the printer automatically draws paper from another inputbin with the same size paper. 3-2 QMS 1060E Print System Operation Chaining Cassettes » Note: The two paper cassettes must use the same size paper. For example, the standard letter cassette and an optional letter cassette, or the standard letter cassette and the multipurpose tray (set to the letter paper size). Menu Choices Operator Control/Chain Inputbins On--Switches to the next inputbin with the same size and type of media when the default inputbin is empty. Off--Doesn't switch inputbins; uses only the default inputbin. Default Notes On Use the Operator Control/Inputbin menu to set the default inputbin. Collating Output Collation is the printing of sets of multiple copies of a document in numeric order. The QMS 1060E Print System is collation capable. It can deliver multiple copies of your document in collated or uncollated order to the output tray. The following illustration shows the collated and uncollated stacking for two copies of a four-page file. 4 1 2 3 3 2 2 3 4 4 4 1 2 3 1 1 Collated Uncollated Advanced Printing Features 3-3 Chaining Cassettes To greatly improve collation performance which allows you to collate longer and more complex print jobs on the QMS 1060E Print system, you can do one of the following: n n v Add more printer memory which automatically increases the Display List client's memory setting. See chapter 6, "Printer Options" of the Reference for information on how to install additional memory. Take any memory, if available and not being used by other clients, and add it to Administration/Memory/K Mem Display. Caution: This option should be used only by individuals who are familiar with adjusting memory settings. Incorrect use of this option could cause your system to operate incorrectly. n n » If your printer has an optional hard disk and if Administration/ Memory/Enable Disk Swap is set to On, then any extra memory is distributed to all memory clients. Collate through your application. Note: Collating through your application is more time consuming than collating through the printer. The application sends the complete job the requested number of times rather than sending it once and holding data in printer memory. For a multiple-copy document with collation On, there must be enough Display List memory to hold the display list blocks (R1) for all pages in the collation range. (See the "Display List" memory section in the Reference, for detailed information on display list blocks.) If there is not enough memory, then a chunk collation boundary is forced after the last compiled page of the collation range. 3-4 QMS 1060E Print System Operation Chaining Cassettes Chunk Collation This mechanism of introducing a forced boundary is known as chunk collation. Chunk collation breaks a document into several smaller, more manageable sets. For example, in the following illustration, copies "a" and "b" of each set must be manually combined to create one collated document. The order of printing is copy 1(a), copy 2(a), copy 3(a), copy 4(a), copy 1(b), copy 2(b), copy 3(b), and copy 4(b).. Advantages of Collation The main advantages of collation are user convenience and the time savings derived from not having to separate and sort individual copies of a print job. Each copy of the print job exists as a whole set unless chunk collation has occurred. If chunk collation does occur, it may be best to use a header and trailer page to determine the beginning and end of each collation sequence. (See chapter 4, "Printer Configuration," of Reference for information on using header and trailer pages.) Advanced Printing Features 3-5 Working with Status Pages Collating PCL 5 Files PCL 5 allows you to set the number of copies you want to print per page rather than per file. When collation is turned off, the printer prints the requested number of copies for each page. However, when collation is turned on, the printer looks at the number of copies for the first page and prints that number of copies for each page. Example--You have a 3-page PCL 5 file and specify 3 copies of page 1, 1 copy of page 2, and 2 copies of page 3. n n With collation turned off, the pages print in the following order: 1, 1, 1, 2, 3, 3. With collation turned on, the pages print in the following order: 1, 2, 3, 1, 2, 3, 1, 2, 3. Working with Status Pages Printing a status page is a two-step procedure: Identify the type of status page you want to print, and then print it. Identifying a Status Page Type Two types of status pages are available: 1 n n n n n n Standard--This one-page document provides printer identification (the printer's name, firmware information, and number of sheets printed) printer settings (printer set-up options for paper handling) current memory configuration (printer memory settings) timeouts (printer timeout settings) communication settings and input buffer sizes (host-printer communication settings, including spooling memory sizes) tickmarks in the lower-left corner for image alignment 3-6 QMS 1060E Print System Operation Cancelling/ Ending Print Jobs 2 Advanced--This document, which can be five or more pages long, contains n n n Menu all the information from the standard status page the configuration menu settings a full list of fonts and downloaded emulations Administration/Special Pages/Status Page Type Standard, Advanced Standard Choices Default Printing a Status Page After you have identified the type of status page to print, send it to the printer in one of the following ways: n n Press the Status Page key on the control panel Use the PS Executive Series Utilities. See its online help for more information on printing a status page. Cancelling/Ending Print Jobs The Cancel key has two functions: n n » It cancels or ends all jobs with a printing, interpreting, terminating, or spooled status. It allows you to send an end-of-job indicator to a currently compiling print job waiting on incoming data. You don't have to press the Online/Offline key before using the Cancel key. There are no equivalent functions in the configuration menu. Note: If you need to cancel the cancel print job or end print job procedure, press the Cancel key. Advanced Printing Features 3-7 Cancelling/ Ending Print Jobs Cancelling a Print Job Press the control panel keys in the order shown in the following instructions to cancel a print job. Press this key... to... For 1.5 seconds, the message window reads... and then it reads... YES CANCELLING JOB? Cancel Access the CANCELLING JOB menu, which prompts you for confirmation that you want to cancel the print job. Cancel Select Yes. or Cancel all jobs with a Select printing, interpreting, spooled, or terminating status. The CANCELLING JOB message displays until the print jobs are completely removed. YES CANCELLING JOB v Caution: Keep in mind that all jobs with a printing, interpreting, or terminating status are cancelled. Ending a Print Job