User manual KYOCERA K127

User Guide for MARBL This manual is based on the production version of the Kyocera K127 phone. Software changes may have occurred after this printing. Kyocera reserves the right to make changes in technical and product specifications without prior notice. The products and equipment described in this documentation are manufactured under license from QUALCOMM Incorporated under one or more of the following U.S. patents: 4,901,307 5,056,109 5,267,261 5,267,262 5,490,165 5,504,773 5,544,196 5,568,483 5,710,784 5,778,338 Other patents pending. 5,101,501 5,337,338 5,506,865 5,600,754 5,109,390 5,414,796 5,511,073 5,657,420 5,228,054 5,416,797 5,535,239 5,659,569 FCC Notice This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. To maintain compliance with FCC RF exposure guidelines, if you wear a handset on your body, use the Kyocera Wireless Corp. (KWC) approved universal pouch (CV90-61345-03) or case (CV90-M2834-01). Other accessories used with this device for body-worn operations must not contain any metallic components and must provide at least 22.5 mm separation distance including the antenna and the user's body. THIS MODEL PHONE MEETS THE GOVERNMENT'S REQUIREMENTS FOR EXPOSURE TO RADIO WAVES. Your wireless phone is a radio transmitter and receiver. It is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. These limits are part of comprehensive guidelines and establish permitted levels of RF energy for the general population. The guidelines are based on standards that were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies. The standards include a substantial safety margin designed to assure the safety of all persons, regardless of age and health. The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate, or SAR. The SAR limit set by the FCC is 1.6 W/kg.* Tests for SAR are conducted using standard operating positions specified by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the The Kyocera Wireless Corp. ("KWC") products described in this manual may include copyrighted KWC and third party software stored in semiconductor memories or other media. Laws in the United States and other countries preserve for KWC and third party software providers certain exclusive rights for copyrighted software, such as the exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in the KWC products may not be modified, reverse engineered, distributed or reproduced in any manner not permitted by law. Furthermore, the purchase of the KWC products shall not be deemed to grant--either directly or by implication, estoppel, or otherwise--any license under the copyrights, patents or patent applications of KWC or any third party software provider, except for the normal, non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product. Kyocera is a registered trademark of Kyocera Corporation. QUALCOMM is a registered trademark of QUALCOMM, Inc. eZiText is a registered trademark of Zi Corporation. All other trademarks are the property of their respective owners. Copyright © 2007 Kyocera Wireless Corp. All rights reserved. Ringtones Copyright © 2000-2002 Kyocera Wireless Corp. 82-G1845-1EN, Rev. 001 ii phone while operating can be well below the maximum value. This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network. In general, the closer you are to a wireless base station antenna, the lower the power output. Before a phone model is available for sale to the public, it must be tested and certified to the FCC that it does not exceed the limit established by the government-adopted requirement for safe exposure. The tests are performed in positions and locations (e.g., at the ear and worn on the body) as required by the FCC for each model. The body-worn SAR values were obtained by using Kyocera Wireless Corp. [KWC] supplied and approved universal pouch CV90-61344-02. Body-worn measurements differ among phone models, depending upon availability of accessories and FCC requirements. While there may be differences between the SAR levels of various phones and at various positions, they all meet the government requirement for safe exposure. The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section at http://www.fcc.gov/oet/fccid after searching on the FCC ID: OVFKWC-K27. Additional information on SAR can be found on the Cellular Telecommunications and Internet Association (CTIA) web-site at http://www.wow-com.com. * In the United States and Canada, the SAR limit for mobile phones used by the public is 1.6 watts/kg (W/kg) averaged over one gram of tissue. The standard incorporates a substantial margin of safety to give additional protection for the public and to account for any variations in measurements. Caution The user is cautioned that changes or modifications not expressly approved by the party responsible for compliance could void the warranty and user's authority to operate the equipment. Optimize your phone's performance Use the guidelines on page 6 to learn how to optimize the performance and life of your phone and battery. Air bags If you have an air bag, DO NOT place installed or portable phone equipment or other objects over the air bag or in the air bag deployment area. If equipment is not properly installed, you and your passengers risk serious injury. Medical devices Pacemakers--Warning to pacemaker wearers: Wireless phones, when in the `on' position, have been shown to interfere with pacemakers. The phone should be kept at least six (6) inches away from the pacemaker to reduce risk. The Health Industry Manufacturers Association and the wireless technology research community recommend that you follow these guidelines to minimize the potential for interference. · Always keep the phone at least six inches (15 centimeters) away from your pacemaker when the phone is turned on. · Do not carry your phone near your heart. · Use the ear opposite the pacemaker. · If you have any reason to suspect that interference is taking place, turn off your phone immediately. Hearing aids--Some digital wireless phones may interfere with hearing aids. In the event of such interference, you may want to consult Virgin Mobile or call the customer service line to discuss alternatives. Other medical devices--If you use any other personal medical device, consult the manufacturer of the device to determine if it is adequately shielded from User Guide for the MARBL Phone iii external RF energy. Your physician may be able to help you obtain this information. In health care facilities--Turn your phone off in health care facilities when instructed. Hospitals and health care facilities may be using equipment that is sensitive to external RF energy. Use with care Use only in normal position (to ear). Avoid dropping, hitting, bending, or sitting on the phone. Keep phone dry If the phone gets wet, turn the power off immediately and contact your dealer. Water damage may not be covered under warranty. Potentially unsafe areas Posted facilities--Turn your phone off in any facility when posted notices require you to do so. Aircraft--FCC regulations prohibit using your phone on a plane that is in the air. Turn your phone off before boarding aircraft. Vehicles--RF signals may affect improperly installed or inadequately shielded electronic systems in motor vehicles. Check with the manufacturer of the device to determine if it is adequately shielded from external RF energy. Your auto manufacturer may be able to help you obtain this information. Blasting areas--Turn off your phone where blasting is in progress. Observe restrictions, and follow any regulations or rules. Potentially explosive atmospheres--Turn off your phone when you are in any area with a potentially explosive atmosphere. Obey all signs and instructions. Sparks in such areas could cause an explosion or fire, resulting in bodily injury or death. Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include: · fueling areas such as gas stations · below deck on boats · transfer or storage facilities for fuel or chemicals · vehicles using liquefied petroleum gas, such as propane or butane · areas where the air contains chemicals or particles such as grain, dust, or metal powders · any other area where you would normally be advised to turn off your vehicle engine Resetting the phone If the screen seems frozen and the keypad does not respond to keypresses, reset the phone by completing the following steps: 1. Remove the battery door. 2. Remove and replace the battery. If the problem persists, return the phone to the dealer for service. Accessories Use only Kyocera-approved accessories with Kyocera phones. Use of any unauthorized accessories may be dangerous and will invalidate the phone warranty if said accessories cause damage or a defect to the phone. Radio Frequency (RF) energy Your telephone is a radio transmitter and receiver. When it is on, it receives and sends out RF energy. Virgin Mobile's network controls the power of the RF signal. This power level can range from 0.006 to 0.6 watts. In August 1996, the U.S. Federal Communications Commission (FCC) adopted RF exposure guidelines with safety levels for hand-held wireless phones. These guidelines are consistent with the safety standards previously set by both U.S. and international standards bodies in the following reports: · ANSI C95.1 (American National Standards Institute, 1992) · NCRP Report 86 (National Council on Radiation Protection and Measurements, 1986) iv · ICNIRP (International Commission on NonIonizing Radiation Protection, 1996) Your phone complies with the standards set by these reports and the FCC guidelines. E911 mandates Where service is available, this handset complies with the Phase I and Phase II E911 Mandates issued by the FCC. Hearing-Aid Compatibility (HAC) Features of this Phone This Virgin Mobile phone has been certified as receiving an M4 rating for hearing aid-compatibility performance. While there is no guarantee, digital wireless phones that receive a minimum of an M3 rating should provide acceptable performance with most hearing aids. Hearing loss and hearing aids are highly individualized, however, so optimal performance cannot be guaranteed. Other factors, such as type of hearing aid device or degree of hearing loss, also can affect a phone's performance for a particular user. Hearing Aids and Wireless Phones A hearing aid uses a microphone to collect and convert sound waves to electrical signals. The hearing aid then amplifies and converts the electrical signals back to audible sounds for the hearing aid user to hear. Radiofrequency (RF) emissions generated by digital wireless phones often interfere with the operation of a hearing aid's microphone, distorting the amplified audible sound. In addition, hearing aid microphones tend to collect ambient noise and amplify these sounds, interfering with the desired audio transmission. ANSI Standard To diminish interference between wireless phones and hearing aids, the FCC requires wireless carriers to offer phones that meet the American National Standards Institute (ANSI) C63.19 standard for reduced RF emissions. Wireless phones that comply with the FCC's hearing aid-compatibility (HAC) regulations must receive a minimum rating of "M3" for RF emissions under the ANSI C63.19 standard. The "M" rating refers to the phone's RF emissions level for use with hearing aids operating in the microphone setting. The higher the phone's "M" rating, the more likely the phone is compatible with a hearing aid operating in the microphone setting. Hearing aids also have ratings similar to wireless phones. Most newer hearing aid models receive at least an M2 rating. To determine the level of compatibility between your hearing aid and this Virgin Mobile HAC-certified phone, combine the M rating of your hearing aid and the M4 rating of this phone. For example, if you pair an M3 hearing aid with this M4 phone, you will achieve a combined rating of 7. · Any combined rating equal to or greater than 6 provides excellent performance. · Any combined rating equal to 5 offers good performance. · Any combined rating equal to 4 offers acceptable performance. T-Ratings-- Phones rated T3 or T4 meet FCC requirements and are likely to be more usable with a hearing device's telecoil ("T Switch" or "Telephone Switch") than unrated phones. T4 is the better/higher of the two ratings. (Note that not all hearing devices have telecoils in them.) Hearing devices may also be measured for immunity to this type of interference. Your hearing device manufacturer or hearing health professional may help you choose the proper rating for your mobile phone. The more immune your hearing aid is, the less likely you are to experience interference noise from mobile phones. Please visit our website www.virginmobileusa.com if you have any additional questions about hearing aid-compatibility. User Guide for the MARBL Phone v Battery and charger specifications Travel Charger CE90-R2231-01 CV90-G2588-01 CV90-G2589-01 Input 100-240 VAC / 50/60 Hz 120 VAC / 60Hz 85-264 VAC / 50/60 Hz Output 4.5 V 1.2 A 5.2 V 400 mA 4.5 V 1.2 A Vehicle Charger CV90-G2959-01 CV90-K0278-01 Input 100-240 VAC / 50 / 60 Hz 120 VAC / 60Hz Output 4.5 V 1.2 A 5.2 V 400 mA Standard Battery CV90-N3344-04, 3.7V / 850mAh Kyocera Wireless Corp. 10300 Campus Point Drive, San Diego, CA 92121 U.S.A. Visit us at www.kyocera-wireless.com To purchase accessories, visit www.kyocera-wireless.com/store vi TABLE OF CONTENTS 1 Getting Started. . . . . . . . . . . . . . . . . . . . . . 1 Finding your phone's serial number. . . . . . . . . . .1 Installing the battery. . . . . . . . . . . . . . . . . . . . . . .1 Charging the battery . . . . . . . . . . . . . . . . . . . . . . .2 Activating your Virgin Mobile account . . . . . . . . .2 Programming your phone . . . . . . . . . . . . . . . . . .2 Getting to know your phone . . . . . . . . . . . . . . . . .3 Understanding screen icons . . . . . . . . . . . . . . . . .4 Using menus . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Navigating through menus . . . . . . . . . . . . . . . . . .5 Performing basic functions . . . . . . . . . . . . . . . . .5 Caring for the battery . . . . . . . . . . . . . . . . . . . . . .6 3 Entering Letters, Numbers, and Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 14 Understanding text entry screens . . . . . . . . . . . . 14 Text entry modes . . . . . . . . . . . . . . . . . . . . . . . . 14 Capitalization settings. . . . . . . . . . . . . . . . . . . . . 15 Quick reference to text entry . . . . . . . . . . . . . . . 16 4 Storing Contacts . . . . . . . . . . . . . . . . . . . 18 Creating a new contact. . . . . . . . . . . . . . . . . . . . 18 Adding a code or extension . . . . . . . . . . . . . . . . 18 Customizing your contacts . . . . . . . . . . . . . . . . . 18 Editing a contact . . . . . . . . . . . . . . . . . . . . . . . . 19 Erasing a contact . . . . . . . . . . . . . . . . . . . . . . . . 20 Customizing a phone number . . . . . . . . . . . . . . 20 Finding contact information. . . . . . . . . . . . . . . . 21 Using caller groups . . . . . . . . . . . . . . . . . . . . . . 22 2 Making and Answering Calls . . . . . . . . . . 7 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . .7 Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . .7 Silencing an incoming call . . . . . . . . . . . . . . . . . .8 Redialing a number . . . . . . . . . . . . . . . . . . . . . . .8 Calling a saved number . . . . . . . . . . . . . . . . . . . .8 Using the speakerphone. . . . . . . . . . . . . . . . . . . .8 Setting the phone to hold calls . . . . . . . . . . . . . . .8 Dealing with missed calls . . . . . . . . . . . . . . . . . . .9 Viewing recent call details . . . . . . . . . . . . . . . . .10 Speed dialing . . . . . . . . . . . . . . . . . . . . . . . . . . .11 1-Touch dialing . . . . . . . . . . . . . . . . . . . . . . . . .11 Setting up voicemail . . . . . . . . . . . . . . . . . . . . . .11 Calling emergency services. . . . . . . . . . . . . . . . .12 Tracking calls . . . . . . . . . . . . . . . . . . . . . . . . . .12 Timing your calls . . . . . . . . . . . . . . . . . . . . . . . .13 5 Sending and Receiving Text Messages . . . . . . . . . . . . . . . . . . . . . . . . . 24 Sending text messages . . . . . . . . . . . . . . . . . . . . 24 Retrieving text messages . . . . . . . . . . . . . . . . . . 27 Erasing messages. . . . . . . . . . . . . . . . . . . . . . . . 28 Customizing message settings. . . . . . . . . . . . . . . 29 6 My stuff . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 My ringtones . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 My games. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 My graphics . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 My sounds . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33 User Guide for the MARBL Phone vii 7 Customizing Your Phone . . . . . . . . . . . . 34 Silencing all sounds . . . . . . . . . . . . . . . . . . . . . Choosing ringtones . . . . . . . . . . . . . . . . . . . . . . Setting sounds for your phone. . . . . . . . . . . . . . Adjusting volume. . . . . . . . . . . . . . . . . . . . . . . . Setting message alerts . . . . . . . . . . . . . . . . . . . . Personalizing the screen . . . . . . . . . . . . . . . . . . Creating a secure environment . . . . . . . . . . . . . Network settings . . . . . . . . . . . . . . . . . . . . . . . . Accessory Settings . . . . . . . . . . . . . . . . . . . . . . . 34 35 35 35 36 37 39 40 41 42 42 44 44 45 45 45 46 47 47 48 49 8 Using Tools . . . . . . . . . . . . . . . . . . . . . . . 42 Voice memo . . . . . . . . . . . . . . . . . . . . . . . . . . . Scheduler . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Alarm clock . . . . . . . . . . . . . . . . . . . . . . . . . . . Tip calculator . . . . . . . . . . . . . . . . . . . . . . . . . . Calculator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Stopwatch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9 Using Voice Recognition . . . . . . . . . . . . 46 Setting up voice dialing . . . . . . . . . . . . . . . . . . . Making a call using voice tags . . . . . . . . . . . . . . Making a call using digit dialing . . . . . . . . . . . . Using voice features with hands-free headsets . . . . . . . . . . . . . . . . . . . . . Training voice recognition . . . . . . . . . . . . . . . . 10 Getting Help . . . . . . . . . . . . . . . . . . . . . . . 50 Customer support . . . . . . . . . . . . . . . . . . . . . . . 50 11 Consumer Limited Warranty. . . . . . . . . . 51 Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53 viii 1 GETTING STARTED Installing the battery Your phone comes with a removable lithium ion (LiIon) battery. Fully charge the battery before using the phone. Finding your phone's serial number To activate your Virgin Mobile account, you need your phone's serial number. To locate the number: 1. Make sure your phone is turned off. 2. Hold the phone face down. 3. Holding the phone face down, press down with your thumb on the battery cover and slide it off. 4. If necessary, remove the battery by pulling back on the top edge of the battery. 5. Your phone's serial number (the ESN) is located just below the first barcode inside the phone, next to the letter "D." It is an 11-digit number. 6. Write down the ESN. 7. Replace the battery (see "Installing the battery" on this page). To install the battery: 1. Hold the phone face down. 2. Holding the phone face down, press down with your thumb on the battery cover and slide it off. 3. Place the battery in the phone casing with the metal contacts toward the bottom of the phone. 4. Slide the battery cover on and snap it into place. Note: Before you remove the battery, make sure the phone is powered off. User Guide for the MARBL Phone 1 Charging the battery You must have at least a partial charge in the battery to make or receive calls. To charge the battery: 1. Connect the AC adapter to the jack on the bottom of the phone. 2. Plug the adapter into a wall outlet. The battery icon in the upper-right corner of the screen tells you whether the phone is: · Charging (the icon is animated) · Partially charged · Fully charged Note: The battery will not charge if you use Programming your phone Once your account is activated, you will receive MDN (your new Virgin Mobile phone number) and MSID (your network ID) numbers. These are used to program your phone. When you are ready, follow these steps to program your phone: 1. Turn on your phone. 2. Dial ##VIRGIN (##847446). Press the left option button to select Service. 3. Highlight Edit and press . 4. The prompt "Edit MDN - enter ten digits..." is displayed. If any numbers appear on this screen, press to clear the screen. 5. Enter the 10-digit MDN number. 6. Press the left option button to select OK. 7. The prompt "Edit MSID - enter ten digits..." is displayed. If any numbers appear on this screen, press to clear the screen. 8. Enter the 10-digit MSID/Network ID number. Drop any zeros at the beginning and enter only the last 10-digits. 9. Press the left option button to select Done. 10. A message saying your programming is complete is displayed. The phone turns off and then on by itself. That's it--you are done! Nice work. It might take a couple of hours to get you set up on our network, but we will send a text message to your phone to let you know you can start talking. Also, it may take up to 4 hours for VirginXL, voicemail, and Top-Up features to come online. Getting Started the phone, even when it is connected to an AC adapter. Activating your Virgin Mobile account Before you can start talking, messaging, or downloading, you need to activate service with Virgin Mobile. You need your phone's ESN to activate your Virgin Mobile account (see "Finding your phone's serial number" on page 1). Activate your account online by going to www.virginmobileusa.com and clicking on Activate. Or call Virgin Mobile At Your Service at 1-888-322-1122. 2 Getting to know your phone 1 2 3 4 5 6 Main screen. Navigation key scrolls through lists and text entry field and accesses shortcuts from the main screen. Jack for hands-free headset and data cable (sold separately) Left option button accesses menus and functions. Volume key to raise or lower speaker volume. Send/Talk key starts or answers calls. Press once to activate voice dialing, twice to display the Recent Calls list, and three times to redial the last dialed number. Speakerphone key activates the speakerphone and answers incoming calls. Keypad for entering numbers, letters, or symbols. * Shift key changes the text mode in text entry. OK key selects a menu item or option. Right option button accesses the Contacts directory and other menu options. End/Power key turns the phone on and off, ends a call, and returns you to the main screen from other menus. Back key erases characters in text entry and returns to the previous screen. # Space key enters a space during text entry. Activates Vibrate mode. 0 Next key cycles through word choices during text entry. Jack for AC adapter (included) . . 7 8 9 10 11 12 13 14 15 16 Warning: Inserting an accessory into the incorrect jack will damage the phone. User Guide for the MARBL Phone 3 Understanding screen icons These icons may appear on your phone's home screen. The phone is operating in IS95 digital mode. The phone is receiving a signal. You can make and receive calls. Fewer bars indicate a weaker signal. A call is in progress. The phone is not receiving a signal. You cannot make or receive calls. You have a voice message. The phone is at the main screen. To access Menu, press the left option button . The phone is at the main screen. To access Contacts, press the right option button . The phone is set to vibrate or to vibrate and then ring. Position location is set to Virgin Mobile and to emergency services. Position location is set to emergency services only. Speakerphone is on. Auto-Answer is on. The data link is active. Data is being sent. Data is being received. The data link is on, but no data is being transmitted. You have a text message. You have a voice and text message. The battery is fully charged. The more black bars, the greater the charge. The alarm clock is set. The phone is in privacy mode or is accessing a secure Web site. 4 Getting Started Using menus The contents of the main menu are as follows: My Account Messaging Send text msg Voicemail Inbox Virgin Alerts Outbox Saved Drafts Erase msgs Msg settings VirginXL My stuff My ringtones My games My graphics My sounds Contacts View all Add new Find name Groups Speed dial list Voice dial list Information Recent calls All calls Incoming calls Outgoing calls Missed calls Erase call lists Recent calls timer All calls timer Tools Voice memo Scheduler Alarm clock Tip calculator Calculator Timer Stopwatch Settings Sounds Display Convenience Call options Messaging Security Network Accessories Phone info Navigating through menus · Press left option button to select Menu. · Press left, right, up, or down to view menus and options. · Press to select a menu item. · Press to back up a menu level. · Press to return to the main screen. In this guide, an arrow tells you to select an option from a menu. For example, Menu Settings means select Menu then select the Settings option. User Guide for the MARBL Phone Note: To change the way the menus appear, see "Choosing a menu style" on page 37. Performing basic functions Turn the phone on and off: Press and hold until the phone beeps or plays a tone. . . Answer a call: Open the flip and press . Access voicemail: Press and hold and follow the system prompts. End a call: Press 5 Make a call: Enter the number and press Verify your phone number: Select Menu Settings Phone info Build info. Silence the ringtone on an incoming call: Common causes of battery drain · Playing games. · Keeping backlighting on. · Operating in digital mode when far away from a base station or cell site. · Using data cables or accessories. · Operating when no service is available, or service is available intermittently. · High earpiece and ringtone volume settings. · Repeating sound, vibration, or lighted alerts. · Press then to answer. -or· Press the side volume key down then to answer. -or· Press . -or· Press the left option button to select Silence. Access your Balance: Press up. Access Recent Calls: Press down. Access VirginXL: Press left. Access Text Messaging: Press right. Recharging the battery You can safely recharge the battery at any time, even if it has a partial charge. Caring for the battery General safety guidelines · Do not take apart, puncture, or short-circuit the battery. · If you have not used the battery for more than a month, recharge it before using your phone. · Avoid exposing the battery to extreme temperatures, direct sunlight, or high humidity. · Never dispose of any battery in or near a fire. It could explode. 6 Getting Started 2 MAKING AND ANSWERING CALLS · Press to answer the incoming call. -or· Press to answer the incoming call and turn on the speakerphone. Making a call Make sure you are in an area where a signal can be received. Look for the symbol on the main screen. The more bars you see in this symbol, the stronger the signal. If there are no bars, move to where the signal strength is better. Answering calls using the flip You can set the phone to answer immediately when you open the flip. · Select Menu Settings Convenience Open to answer Enabled. ­ Select Disabled to have the phone continue ringing when you open the flip. Normal dialing 1. Open the flip. 2. Enter the phone number and press 3. To end the call, press . or close the flip. Voice dialing Voice dialing requires that a contact be saved with a voice tag. See "Creating a voice tag for a contact" on page 46. 1. Open the flip. 2. Press to initiate voice dialing. 3. Say the name of the contact when prompted. The phone places the call. 4. Press or close the flip to end the call. Answering calls using "Any key" You can set the phone to answer calls when you press any key on the keypad except , , or . · Select Menu Settings Convenience Any key Any key answer. Note: You cannot use Any key answer and Any key mute at the same time (see "Silencing a call using "Any Key"" on page 8). Answering a call When a call comes in, the phone rings or vibrates, and an icon appears on the main screen. The phone number of the caller also appears if it is not restricted. If the number is stored in your Contacts directory, the contact name appears. User Guide for the MARBL Phone Adjusting the volume during a call · To adjust the earpiece volume during a call, press up or down. 7 Silencing an incoming call · Press , , down, or the left option button (Silence). Note: In the absence of voicemail, this feature drops the call. You can then press to answer the call. Note: This action silences the current call only. Calling a saved number If you have already saved a phone number, you can use the Contacts list to find it quickly. 1. From the main screen, press the right option button to select Contacts. 2. Scroll down the list to find the contact you want to call. 3. Highlight the name and press to dial the number. The next call will ring as normal. Silencing a call using "Any Key" You can set the phone to mute the ringtone on incoming calls by pressing any key except or . · Select Menu Settings Convenience Any key Any key mute. Note: You cannot use Any key mute and Any key answer at the same time (see "Answering calls Using the speakerphone Your phone has a built-in speakerphone. · To turn on the speakerphone, open the flip and press . If you press during an incoming call alert, you answer the call. The icon at the top of the phone screen indicates that the speakerphone is on. · To turn off the speakerphone, press again. using "Any key"" on page 7). Redialing a number · To redial a recent call, press twice to open your Recent calls list. Highlight a phone number or name and press . Tip: To redial the last number called, received, or missed, press three times. Setting the phone to hold calls The Hold Call feature allows you to place incoming calls on hold until you are ready to answer them. Note: This feature will not work if "Open to Answer" is enabled. See "Answering calls using the flip" on page 7. 1. Select Menu Settings Convenience Hold call Enabled. 8 Making and Answering Calls ­ If you have not recorded a hold message, you will be prompted to record one, such as "Please hold. I'll answer in a minute." 2. Record the message twice, as prompted. 3. Select Save or Options (Play, Re-Record, or Exit). Changing the hold message 1. Select Menu Settings Convenience Hold call Re-Record msg and follow the prompts. 2. Record the message twice. 3. Select Save or Options (Play, Re-Record, or Exit). The next time a call comes in, you will have the option of placing it on hold. Placing a call on hold You can place a call on hold once you have enabled this feature. Note: If you are already on a call and you receive Dealing with missed calls When you have missed a call, "Missed Call" appears on your screen unless the caller leaves a voicemail. · To clear the screen, press the left option button to select OK. · To view details of the call, press the right option button to select Calls then press . · To return the call, press the right option button to select Calls then press . another call, you cannot place the incoming call on hold. It will go to voicemail. 1. When a call comes in, press the right option button to select Options Hold call. The caller will be placed on hold and will hear your recorded hold message. Note: You can also press the left option button to select Ignore. 2. To speak to the caller, select Answer. -orTo hang up without speaking to the caller, select End Call. Setting missed call alerts You can set an alert to beep every five minutes after you have missed a call. 1. Select Menu Settings Sounds Alerts Missed call alert. 2. Press to select an option: ­ Vibrate, Beep, Freeway, Game, Bloop, Winner, Zilofon sets the phone to alert you once when a new message is received. User Guide for the MARBL Phone 9 ­ Vibrate & remind, Beep & remind, Fwy & remind, Game & remind, Bloop & remind, Winner & remind, Zilofon & remind sets the 4. Press the left option button phone to notify you once when a new message is received and then notify you again every five minutes. To stop a reminder alert, press to select Ignore. ­ Disabled turns off message alerts. Viewing recent call details Details on the last 60 calls you made, received, or missed are stored in the Recent calls list and are identified by the following icons: Outgoing call Missed call (flashing) Incoming call to Save the phone number to the Contacts list. -orIf the number is already saved in the Contacts list, press the left option button to View the contact. -orPress the right option button to select Options: ­ Send text msg sends a text message to the contact. ­ Erase record erases the selected call record. Note: If the phone number has been classified as Viewing recent calls 1. Press down, or select Menu Recent calls. 2. Select a list--All calls, Incoming calls, Outgoing calls, or Missed calls--and "secret," you must enter your four-digit lock code to view or edit it. For information on the lock code, see "Changing your lock code" on page 39. To classify a phone number as secret, see "Creating a new contact" on page 18. Calling recent calls 1. Press down or select Menu Recent calls. press . to 3. Select a recent call item and press 2. Select a list--All calls, Incoming calls, Outgoing calls, or Missed calls--and display its details. press press . . 3. Highlight the number you want to call and 10 Making and Answering Calls Erasing recent calls 1. Press down or select Menu Recent calls. 2. Select Erase call lists and press Enabling 1-Touch dialing · Select Menu Settings Convenience 1-Touch dialing Enabled. . 3. Select an option: All calls, Incoming calls, Outgoing calls, or Missed calls. 4. Press the left option button Using 1-Touch dialing To call a contact that has a speed dial location: · From the main screen, press and hold the speed dialing number. If it is a two-digit number, press the first digit briefly, then press and hold the second digit. For example, if the speed dialing location is 15, press briefly, then press and hold . to select Yes. Speed dialing Before you can use speed dialing, you must save a phone number as a contact and assign a speed dial location to it. · To add a speed dial location to a saved or new contact, see "Customizing a phone number" on page 20. Setting up voicemail Before your phone can receive voicemail messages, you must set up a 4­10 digit passcode and record a personal greeting. When you have set up your voicemail, all unanswered calls to your phone are automatically transferred to voicemail, even if your phone is in use or turned off. 1. From the main screen, press and hold to dial into your voicemail. 2. Follow the system prompts to record a greeting and complete the system setup. Note: If you are having trouble accessing your Using speed dialing To call a contact that has a speed dial location: · From the main screen, enter the one- or twodigit speed dialing location and press . 1-Touch dialing 1-Touch dialing is the fastest way to speed dial a contact that has a speed dial location. Note: You must (1) enable 1-Touch dialing on your phone and (2) have a speed dial location assigned to a contact. See "Speed dialing" on page 11. voicemail, contact Virgin Mobile. User Guide for the MARBL Phone 11 Checking voicemail messages When a voice message is received, your screen displays "New Messages" along with the symbol at the top of your screen. The symbol flashes if the message is urgent. If you see "New Messages" 1. Press the left option button to select Call, which initiates a call to your You can call the code even if your phone is locked or your account is restricted. When you call, your phone enters Emergency mode. This enables the emergency service exclusive access to your phone to call you back, if necessary. To make or receive regular calls after dialing the code, you must exit this mode. To exit Emergency mode When you have completed the emergency call: 1. Press the left option button to select Exit. 2. Press the left option button again to confirm your choice. Note: To determine who has access to your voicemail number. 2. Follow the prompts to retrieve the message. To clear the screen without checking messages: · Press the right option button select Ignore. to If you see only the 1. Press and hold symbol location, see "Network settings" on page 40. to initiate a call to your voicemail number. 2. Follow the prompts to retrieve the message. Tip: You can set the phone to beep or vibrate every five minutes to remind you that you have voicemail. See "Setting message alerts" on page 36. Tracking calls You can track the number and duration of calls made and received on your phone. 1. Select Menu Recent calls. 2. Select a timer: ­ Recent calls timer tracks all calls you have made and received since you last reset this timer. To reset this timer to zero, press the right option button to select Reset. ­ All calls timer tracks all calls you have made and received. This timer cannot be reset. Calling emergency services Note: Regardless of your 3-digit emergency code (911, 111, 999, 000, etc.), your phone operates as described below. · Dial your 3-digit emergency code and press . 12 Making and Answering Calls Timing your calls You can set your phone to beep 10 seconds before each minute passes when you are on a call. · Select Menu Settings Sounds Minute alert Enabled. User Guide for the MARBL Phone 13 3 ENTERING LETTERS, NUMBERS, AND SYMBOLS Entering numbers · To enter a number while in mode, press a number key once. · To enter a number while in or mode, press and hold a number key until the number appears on the screen. You can enter letters, numbers, and symbols in contacts, text messages, and your banner. Understanding text entry screens The current text entry mode (and capitalization setting, when applicable) are indicated by icons. characters remaining text entry fields capitalization setting text entry mode Entering words letter by letter 1. Press a key once for the first letter, twice for the second letter, and so on. 2. Wait for the cursor to move right and enter the next letter. Note: To enter a space, press . Entering words quickly Text entry modes There are five text entry modes: Numbers only Normal alpha Rapid Entry Add Symbol Add Smiley Note: The mode you start in depends on the task you are doing. For example, when entering a phone number, you're in number mode. When entering a name for a contact, you're in normal text mode. See "Changing modes" on page 15. When you press a series of keys using mode, checks its dictionary of common words and guesses at the word you are trying to spell. 1. For each letter of the word you want, press the key once. For example, to enter the word "any" press . 2. If the word doesn't match what you want, press to look at other word matches. 3. When you see the word you want, press left. 14 Entering Letters, Numbers, and Symbols Entering symbols While entering text in mode, you can enter symbols by pressing until you see the symbol you want. Using this method, you have access to the following symbols: . @? ! - , & : ` 1 To access the full set of symbols: 1. From the text entry screen, select Options. 2. Select Add Symbol. 3. Press down to view the list of symbols. 4. Press the number key corresponding to the symbol you want. Changing modes Sometimes you need to change modes. For example, to enter numbers in an email address while in mode, you must change to mode, enter the numbers, and then change back to mode to complete the address. To change text entry modes: · Press and hold until the icon for the mode you want appears. -or· Select Options then select a different mode. Capitalization settings You can change capitalization at any time while entering text. Simply press to choose upper case, lower case or sentence case while in Normal alpha mode or Rapid mode. Or you can select Options Case Change and press . Entering smileys 1. From the text entry screen, select Options. 2. Select 3. Press Add Smiley. down to view the list of smileys. 4. Press the number key corresponding to the smiley you want. Switching default text entry modes You can change the default text entry mode when creating a text message. This setting applies only to the message body screen, not the "To" screen. 1. Select Menu Messaging Msg settings Text entry. 2. Select Normal alpha or Rapid mode. User Guide for the MARBL Phone 15 Quick reference to text entry This table gives general instructions for entering letters, numbers, and symbols. To... Enter a letter Enter a number Enter a symbol Enter a smiley Enter a space Erase a character Erase all characters Move the cursor right or left Move the cursor up or down Change text entry modes Enter capital letters Enter lower case letters Enter a word with initial capital Select soft options on the screen Do this... Use mode and press a key until you see the letter you want. For more information, see page 14. Use mode and press a key once to enter its number. For more options, see page 14. In mode, press See page 15. until you find the symbol you want. Use mode and press a key once to enter its number. For more options, see page 15. Press Press . . . Press and hold Press Press right or left. up or down. . mode, press mode, press mode, press or left until until until option button. is displayed. is displayed. is displayed. Press and hold In In In or or or Press the right 16 Entering Letters, Numbers, and Symbols User Guide for the MARBL Phone 17 4 STORING CONTACTS ­ To enter additional phone numbers, email address, or web site URLs, press down repeatedly. For help on switching between letters and numbers when entering e-mail addresses or URLs, see "Changing modes" on page 15. Use your phone's Contacts directory to store information about a person or company. Each contact entry can have up to six phone numbers, two email addresses, two Web addresses, two street addresses, and a space for notes. Creating a new contact 1. From the main screen, enter the phone Adding a code or extension When you save the phone number of an automated service, you may include a pause to stop dialing, for example, where you would wait to dial an extension. 1. From the main screen, enter the first portion of the phone number. 2. Press the right option button to select Options. 3. Select a type of pause: ­ Time pause ­ Hard pause 4. Enter the remaining numbers. 5. Press the left option button to select Save. X 2. 3. 4. 5. number you want to save, including the area code. Press the left option button to select Save. Press to select Save new contact. Enter a name for the contact. ­ If you need to learn how to enter letters, see "Understanding text entry screens" on page 14. ­ To add a symbol or smiley to the contact name, or to change the text entry mode, press the right option button to select Options. Either save now or add more contact information. ­ To save now, press the left option button to select Save. Customizing your contacts You can customize each contact in your Contacts directory by assigning ringtones, pictures, and number types. 18 Storing Contacts Assigning ringtones 1. Press the right option button select Contacts. 2. Highlight a contact and press to 3. Highlight the contact number and press the left option button to select Edit. 4. Press down and then press . . 3. Highlight the contact name and press the right option button to select Options. 4. Select Ringer Assign ringer. 5. Scroll down the list to hear the different ringtones and press to select one. 5. Highlight an option to designate the number as General, Work, Home, Mobile, Pager, or Fax and press . You can also add email addresses, street addresses, Web page URLs, and a note. The associated icon will appear next to the number in your Contacts directory and Recent calls list. general Assigning pictures 1. Press the right option button select Contacts. 2. Highlight a contact and press to . work home mobile pager fax 6. Press the left option button email address street address Web page URL note 3. Highlight the contact name and press the right option button to select Options. 4. Select Picture Assign picture. 5. Select Get more graphics, VirginXL graphics, Wallpapers, or Caller IDs. 6. Scroll through the list to view your options to select Save. and press the left option button to your contact. to assign it Editing a contact 1. Press the right option button select Contacts. 2. Highlight a contact and press to . Assigning number types When you assign a number type, an icon is placed in front of a contact number to specify the type of number, such as work, home, or mobile. 1. Press the right option button to select Contacts. 2. Highlight a contact and press . User Guide for the MARBL Phone 3. Highlight the contact name or number and press the left option button to select Edit. 4. Enter your changes and press the left option button to select Save. 19 Erasing a contact 1. Press the right option button Contacts. 3. Select Options. 4. Highlight Erase contact and press 5. Press the left option button . to select . 2. Highlight the contact to erase and press to confirm. Note: For more information, see "Erasing all contacts" on page 40. Customizing a phone number 1. Press the right option button Contacts. 3. Press to select . 2. Highlight the contact to edit and press down to highlight the number. 4. Press the right option button to select Options. 5. Highlight an option and press : ­ Call to call the contact. ­ Send text msg brings you to the text messaging screen. ­ Add speed dial assigns or removes the speed dial location. ­ View number to see the selected phone number. ­ Erase number erases the number from the contact. ­ Secret makes the number secret so that it will not appear on the screen until the lock code is entered. Secret numbers can be called without a lock code. ­ Primary number makes this number the first one that shows up when you open the contact. ­ Add to Group... allows you to add the contact to a caller group that you have defined. For more information on caller groups, see "Using caller groups" on page 22. ­ Add voice dial records a voice tag so you can call a contact using voice recognition (VR). For more information, see page 47. ­ Erase voice dial erases the voice tag associated with the number. ­ Edit voice dial records a new voice tag. 6. Enter the new information and follow the prompts. 7. Select Save, if necessary. 20 Storing Contacts Finding contact information To find a phone number or contact, you can (1) check the Frequent list, (2) search the Contacts directory, or (3) use Fast Find. Setting Fast Find With Fast find, you press one or two keys to view close matches of the name you are looking for. · Select Menu Settings Convenience Fast find Enabled. Checking the Frequent list From the main screen, select Contacts. The last 15 of your most frequently called contacts appear when the Frequent list is enabled. Scroll past the double line to view the All Contacts list. To enable the Frequent List setting · Select Menu Settings Convenience Frequent list Enabled. Using Fast find 1. From the main screen, press the keys Searching the Contacts directory · Select Contacts for a list of all contacts. To quickly get down the list, enter the first letter of the contact. The menu skips to that letter of the alphabet. -or1. Select Menu Contacts. 2. Select a search method: ­ View all lists all saved contacts. ­ Find name locates a specific name. Enter part of the contact name then select Find. ­ Groups, Speed dial list, or Voice dial list selects a contact from the specified list. 3. Highlight a contact and press . ­ To call the contact, highlight the number and press . User Guide for the MARBL Phone corresponding to the letters of the name you want to find. A matching contact or speed dial entry appears. 2. Press down to scroll through matching entries. 3. Highlight the name you want, then press to call the number. 21 Using caller groups Caller groups are a way to organize your contacts into groups that can then share a common ring tone or graphic. Note: Your phone comes with two groups already defined, Business and Personal. contact to the new group, select Yes. To abort, select No. 6. Press the right option button to select Done and save the group. Editing a caller group 1. Select Menu Contacts Groups. 2. Press Creating a caller group 1. Select Menu Contacts Groups. 2. Press the left option button 3. Enter a name for the group. to select New. ­ If you need to learn how to enter letters, see "Understanding text entry screens" on page 14. ­ To add a symbol or smiley to the contact name, or to change the text entry mode, press the right option button to select Options. 4. Press the left option button to select Next. 5. Press down to scroll through your saved contacts. Press the left option button to Add a contact to the group. A check mark appears next to the name. Note: To remove a checked contact from the group, press the left option button again to select Remove. Note: If a contact you are trying to add already belongs to another group, an alert dialog appears. To continue adding the down to scroll through the list of groups. When you come to the group you wish to edit, press the right option button to select Options Edit. 3. Follow Steps 3 through 6 under "Creating a caller group" on page 22 to edit the group. Assigning a ring tone to a caller group 1. Select Menu Contacts Groups. down to scroll through the list of groups. When you come to the group you wish to assign a ring tone to, press . 3. Select Options Ringer Assign ringer. 4. Press up and down to scroll through the list of available ring tones. When you come to the desired ring tone, press . Note: You can assign ringtones to the Business or Personal caller group by selecting Menu Settings Sounds Business ringtones or Personal ringtones. 2. Press 22 Storing Contacts Assigning a picture to a caller group 1. Select Menu Contacts Groups. 2. Press down to scroll through the list of groups. When you come to the group you wish to assign a picture to, press . 3. Select Options Picture Assign picture. 4. Select Get more graphics, VirginXL graphics, Wallpapers, or Caller IDs. 5. Press up, down, left, and right to scroll through the list of available pictures. When you come to the desired picture, press the left option button to assign the picture to the group. User Guide for the MARBL Phone 23 5 SENDING AND RECEIVING TEXT MESSAGES ­ Enter a New Address manually. (To learn how to enter text, see "Understanding text entry screens" on page 14.) To add multiple recipients: ­ Press the right option button to select Options then select Recent list, Contacts, or Groups. -or­ Enter a space or comma after the first number then enter another recipient. Note: You can send a message to up to 10 contacts at once. The messages will be sent one at a time, once to each addressee. When you are done entering addresses, press . Enter the message. To learn how to enter text, see "Understanding text entry screens" on page 14. -orAdd AutoText, symbols, or smileys in your message. See "Including prewritten text and symbols" on page 25 for information. Press the left option button to select Send. See "Setting sending options" on page 25 for information about how you want the message to be received. This chapter describes how to send, receive, and erase text messages from your phone. For information on voicemail messages, see "Setting up voicemail" on page 11. Important: The features and menus described in 3. this chapter may vary depending on services available in your area. Check with Virgin Mobile for details and possible usage charges. Sending text messages You can only send text messages to phones that are capable of receiving them, or to email addresses. Creating a text message 1. Select Menu Messaging Send text msg 4. 5. or press right. 2. Enter a recipient's phone number or email address: ­ Select Options to access your Recent list, Contacts, or Groups and press . Select a contact and press again. Highlight the number or e-mail field and press . For more about group lists, see "Creating groups lists" on page 29. -or- 6. 24 Sending and Receiving Text Messages Including prewritten text and symbols During text entry, you can insert AutoText, symbols, or smileys in your message. 1. From the text entry screen, select Options. 2. Select an option and press : ­ Insert AutoText: Scroll through the list of options and press to select one. ­ Add Symbol: Scroll through the list and press the corresponding number key to select it. ­ Add Smiley: Scroll through the list and press the corresponding number key to select it. 3. When you have finished your message, select Send. See "Setting sending options" on this page for information about how you want the message to be received. Setting sending options When you are ready to send a message, you have several options for how and when you want the message to be received. 1. Once you have completed the message, select Options: ­ Add address returns to the "Send To" screen to add another recipient without losing the message. Select Options to access your Recent list, Contacts, or Groups and press . User Guide for the MARBL Phone Select a contact and press . Highlight the number field and press . ­ Save message saves the message in your Drafts folder. This prevents the message from being deleted if you have activated AutoErase and enables you to send the message to other recipients. ­ Save as autotext saves the message you have just entered as a prewritten message, then returns to the message entry screen so you can send the message. ­ Settings allows you to choose from the following after pressing : · Callback number includes a callback number with the message to let recipients know at what number they can call you back. Select OK to include your own number or enter a different callback number then select OK. 2. When you have finished setting options, press to return to the message window. 3. Press the left option button to select Send. Adding a signature The signature you create is included at the end of all outgoing messages and is counted as characters in your messages; however, it does not appear in the message creation screen. 25 To create a signature: 1. Select Menu Settings Messaging Signature. 2. Enter your signature in the text field. 3. Select OK to save the setting. Note: The characters in the signature are Viewing your sent messages To save your outgoing messages, you must first enable Save to outbox. 1. Select Menu Messaging Msg settings Save to outbox. 2. Select an option and press . ­ Enabled automatically saves all successfully sent messages in the Outbox. ­ Prompt allows you to choose whether or not to save your message when you send it. To view successfully sent messages: 1. Select Menu Messaging Outbox. 2. Press up or down through the list of messages. One of the following symbols appears next to each message: The scheduled message has been sent and will be delivered as scheduled. You cannot cancel delivery of the message. The message has been sent to more than one recipient. The message has never been sent or has not been sent since it was last modified. You can cancel delivery of the message. included in the total character count of the message. If you cannot send messages You may not be able to send or receive messages if your phone's memory is nearly full, or if digital service is not available at the time. To free up memory, erase old messages. See "Erasing messages" on page 28. Receiving incoming calls while creating messages · If you don't wish to answer the call, press the right option button to select Ignore. The phone returns to the message screen. · To answer the call, press . Your message is saved to the Drafts folder. To return to the message, select Menu Messaging Drafts, select your message, then select Edit. 26 Sending and Receiving Text Messages Viewing failed or pending messages Failed or pending messages are stored in your Outbox. To view your Outbox: 1. Select Menu Messaging Outbox. A list of all failed or pending messages appears. 2. Scroll through the list of messages and press to read one. The message is pending and will be sent when possible. You can cancel delivery of the message. The message cannot be sent because service is not available. An alert appears on your phone if the message cannot be sent. · To Ignore the message, press the right option button . Note: If you receive a new message while you are reading a message, the one you are reading will be replaced by the new one. You can find the older message in the Inbox: · Select Menu Messaging Inbox. If you see the symbol 1. Select Menu Messaging Inbox. A list of all your received messages appears. ­ indicates an "Urgent" message. 2. Scroll through the list of messages and press or the left option button to read one. Reading the message 1. If the text message is long, press Retrieving text messages When a text message is received, your screen displays "New Messages" with the symbol at the top of your screen. The symbol flashes if the message is urgent. If you see the "New Messages" note · To view the message, press the left option button to select Inbox, highlight the message, and press the left option button to select View. down to view the entire message. 2. When you are finished, you can Reply to the sender or set additional Options for the message: ­ Erase the message. ­ Lock msg to protect the message from being accidentally deleted. ­ Forward the message. ­ Reply with copy to reply to the message with a copy of the original attached. ­ Save message to save the message. User Guide for the MARBL Phone 27