LaCie 12big Rack Fibre User Manual Table of Contents page 1 Table of Contents 1. System Overview ......................................................................................................... 7 1.1. LaCie 12big Rack Fibre RAID Enclosure .......................................................................................... 7 1.2. LaCie 12big Rack Fibre expansion Enclosure................................................................................... 7 1.3. Enclosure Chassis ......................................................................................................................... 8 1.3.1. Enclosure Drive Slots......................................................................................................... 9 1.3.2. Operator's Panel .............................................................................................................. 9 1.3.3. Alarms (Audible and Visible) ............................................................................................ 10 1.4. The Plug-in Modules ................................................................................................................... 12 1.4.1. Power Supply Module ..................................................................................................... 12 1.4.1.1. Dual Power Supply Operation............................................................................ 13 1.4.2. Cooling Fan Module ...................................................................................................... 13 1.4.3. RAID Controller Module .................................................................................................. 15 1.4.3.1. Battery Module ................................................................................................. 18 1.4.3.2. Fibre Channel Interface ..................................................................................... 18 1.4.3.3. StorView Management Software ......................................................................... 19 1.4.4. Disk I/O Module ............................................................................................................ 19 1.4.5. Drive Carrier Module ...................................................................................................... 21 1.4.5.1. Drive Status LEDs .............................................................................................. 22 1.4.5.2. Anti-tamper Locks ............................................................................................. 23 1.4.5.3. MUX Transition Cards ....................................................................................... 23 1.4.5.4. Dummy Carrier Modules ................................................................................... 23 1.4.6. Blank Modules ............................................................................................................... 24 2. Getting Started .......................................................................................................... 25 2.1. Introduction ................................................................................................................................ 25 2.2. Planning Your Installation ............................................................................................................ 25 2.3. Enclosure Installation Procedures.................................................................................................. 26 2.3.1. Preparation of Site and Host Server .................................................................................. 26 2.3.1.1. Time-Out Issues ............................................................................................... 26 2.3.2. Rack Installation Pre-Requisites ........................................................................................ 26 2.3.2.1. Rack Mounting Rail Kit ...................................................................................... 26 2.3.3. Unpacking the Enclosure System ...................................................................................... 27 2.3.4. Rack Installation Procedure.............................................................................................. 27 2.3.4.1. Installation Procedure........................................................................................ 27 2.4. Module Removal & Installation ..................................................................................................... 30 2.4.1. Power Supply Module ..................................................................................................... 30 2.4.1.1. Removing the Power Supply Module ................................................................... 30 2.4.1.2. Installing the Power Supply Module .................................................................... 30 2.4.2. Cooling Fan Module ...................................................................................................... 31 2.4.2.1. Removing the Cooling Fan Module .................................................................... 31 2.4.3. Installing the Cooling Fan Module ................................................................................... 32 2.4.4. RAID Controller Module .................................................................................................. 33 2.4.4.1. Removing the RAID Controller Module ............................................................... 33 2.4.4.2. Installing the RAID Controller Module ................................................................. 34 2.4.5. Disk I/O Module ............................................................................................................ 35 2.4.5.1. Removing the Disk I/O Module.......................................................................... 35 2.4.5.2. Installing the Disk I/O Module ........................................................................... 36 2.4.6. Drive Carrier Module ...................................................................................................... 37 2.4.6.1. Removing the Drive Carrier Module ................................................................... 37 2.4.6.2. Installing a Drive Carrier Module ....................................................................... 38 2.4.6.3. Engaging the Anti-tamper Locks ......................................................................... 39 LaCie 12big Rack Fibre User Manual Table of Contents page 2 2.4.7. SFP Transceiver Installation.............................................................................................. 39 Cabling the Enclosures ................................................................................................................ 40 Cabling Multiple Enclosures......................................................................................................... 42 Ethernet Connection.................................................................................................................... 42 Drive Slot Arrangement ............................................................................................................... 42 2.8.1. Drive Location Rules ....................................................................................................... 43 2.8.2. Drive Start ...................................................................................................................... 43 2.9. AC Power Cord Connection......................................................................................................... 43 2.10. Grounding Checks...................................................................................................................... 44 2.11. Management Interfaces ............................................................................................................... 44 2.11.1. StorView Storage Management Software........................................................................... 44 2.5. 2.6. 2.7. 2.8. 3. Operation ................................................................................................................. 45 3.1. Before You Begin ........................................................................................................................ 45 3.2. Power On .................................................................................................................................. 45 3.3. Starting the Drives ....................................................................................................................... 46 3.3.1. Disk Drive LEDs .............................................................................................................. 46 3.4. Starting StorView ......................................................................................................................... 46 3.5. Embedded StorView Initial Setup .................................................................................................. 46 3.5.1. Setting up the Embedded StorView Module: Microsoft Windows ......................................... 47 3.5.2. Setting up the Embedded StorView Module: Linux .............................................................. 48 3.5.3. Setting up the Embedded StorView Module: Mac............................................................... 49 3.6. Power Down ............................................................................................................................... 50 4. Troubleshooting & Problem Solving .......................................................................... 51 4.1. Overview ................................................................................................................................... 51 4.1.1. Troubleshooting using StorView ....................................................................................... 51 4.1.2. Initial Start-up Problems .................................................................................................. 51 4.1.2.1. Faulty Connections ........................................................................................... 51 4.1.2.2. Alarm Sounds On Power Up .............................................................................. 52 4.1.2.3. Controller OK LED Not Illuminated .................................................................... 52 4.1.2.4. Host Computer Does Not Recognized Enclosure ................................................. 52 4.2. Status Indicators (LEDs)................................................................................................................ 53 4.2.1. Power Supply Module LEDs ............................................................................................. 53 4.2.2. Cooling Fan Module LED ................................................................................................ 54 4.2.3. OPS Panel LEDs ............................................................................................................. 54 4.2.4. Alarms (Audible and Visible) ............................................................................................ 55 4.2.5. RAID Controller Module LEDs .......................................................................................... 57 4.2.6. Disk I/O Module LEDs .................................................................................................... 58 4.2.7. Drive Status LEDs............................................................................................................ 58 4.2.8. SCSI Enclosure Services (SES) .......................................................................................... 59 4.3. Audible Alarm ............................................................................................................................ 59 4.3.1. Audible Alarm Mute ........................................................................................................ 59 4.3.1.1. LED Test Mode ................................................................................................. 59 4.4. Troubleshooting.......................................................................................................................... 60 4.4.1. OPS Panel System Faults ................................................................................................. 60 4.4.2. OPS Panel Logical Faults ................................................................................................ 60 4.4.3. Thermal Control ............................................................................................................. 61 4.4.4. Thermal Alarm ............................................................................................................... 61 4.4.5. Thermal Warnings .......................................................................................................... 62 4.4.6. Firmware Updates ... ...