LaCie 12big Rack Serial User Manual Table of Contents page 1 Table of Contents 1. System Overview ......................................................................................................... 6 1.1. LaCie 12big Rack Serial SAS Enclosure ........................................................................................... 6 1.2. The Enclosure Core Product........................................................................................................... 7 1.2.1. The Enclosure As Supplied................................................................................................. 7 1.2.1.1. Product Feature Codes........................................................................................ 7 1.2.2. Drive Carrier Modules....................................................................................................... 7 1.2.3. Cables............................................................................................................................. 8 1.2.4. StorView ® Storage Management Software ......................................................................... 8 1.3. Enclosure Components.................................................................................................................. 8 1.3.1. Enclosure Chassis ............................................................................................................. 8 1.3.2. Operator's Panel .............................................................................................................. 9 1.3.3. Alarms ............................................................................................................................. 9 1.3.3.1. Visible Alarms..................................................................................................... 9 1.3.3.2. Audible Alarms ................................................................................................. 10 1.4. The Plug-in Modules ................................................................................................................... 10 1.4.1. Dual Power Supply Operation ......................................................................................... 10 1.4.2. AC Power Supply ............................................................................................................ 11 1.4.3. Dual Fan Cooling Module............................................................................................... 11 1.4.4. I/O Module ................................................................................................................... 12 1.4.5. Drive Carrier Module ...................................................................................................... 13 1.4.5.1. Drive Status Indicators ....................................................................................... 13 1.4.5.2. Anti-tamper Locks ............................................................................................. 13 1.4.6. Dummy Carrier Modules ................................................................................................. 13 1.4.7. Blank Modules ............................................................................................................... 13 2. Installation ................................................................................................................ 14 2.1. Introduction ................................................................................................................................ 14 2.2. Planning Your Installation ............................................................................................................ 14 2.2.1. Enclosure Drive Bay Numbering Convention ..................................................................... 15 2.2.2. Drive Carrier Configuration ............................................................................................. 15 2.2.3. Enclosure Expansion ....................................................................................................... 15 2.3. Enclosure Installation Pre-Requisites.............................................................................................. 16 2.3.1. Preparation of Site and Host Server .................................................................................. 16 2.3.2. Unpacking the Enclosure System ...................................................................................... 16 2.4. Installation Procedures ................................................................................................................ 17 2.4.1. Special Tools and Equipment........................................................................................... 17 2.4.2. Rack Installation Pre-Requisites ........................................................................................ 17 2.4.2.1. Rack Mounting Rail Kit ...................................................................................... 17 2.4.3. Rack Installation Procedure.............................................................................................. 18 2.4.3.1. Parts Checklist .................................................................................................. 18 2.4.3.2. Installation Procedure........................................................................................ 18 2.4.4. Chassis Installation ......................................................................................................... 19 2.4.4.1. Parts Check List ................................................................................................ 19 2.4.4.2. Procedure ........................................................................................................ 19 2.5. Module Installation ..................................................................................................................... 20 2.5.1. Drive Slot Arrangement ................................................................................................... 20 2.5.1.1. Drive Spindle Start ............................................................................................ 21 2.5.2. Engaging the Drive Carrier Anti-tamper Locks ................................................................... 21 2.5.2.1. Activating the Locks .......................................................................................... 21 2.6. Power Cord Connection .............................................................................................................. 22 LaCie 12big Rack Serial User Manual Table of Contents page 2 2.7. Enclosure Configurations ............................................................................................................. 23 2.8. Grounding Checks...................................................................................................................... 24 2.9. Data Security .............................................................................................................................. 25 3. Operation ................................................................................................................. 26 Before You Begin ........................................................................................................................ 26 Power On .................................................................................................................................. 26 Audible Alarm ............................................................................................................................ 27 Starting the Drives ....................................................................................................................... 27 Power Down ............................................................................................................................... 27 Status Indicators (LEDs)................................................................................................................ 27 3.6.1. Power Supply Unit LEDs................................................................................................... 27 3.6.2. Dual Fan Cooling Module LED ........................................................................................ 28 3.6.3. Ops Panel LEDs ............................................................................................................. 28 3.6.4. I/O Module LEDs ........................................................................................................... 30 3.6.5. Drive Carrier Module LEDs .............................................................................................. 31 3.7. SCSI Enclosure Services (SES) ....................................................................................................... 32 3.1. 3.2. 3.3. 3.4. 3.5. 3.6. 4. Troubleshooting & Problem Solving .......................................................................... 33 4.1. Overview ................................................................................................................................... 33 4.1.1. Troubleshooting with Storview .......................................................................................... 33 4.1.2. Initial Start-up Problems .................................................................................................. 33 4.1.2.1. Faulty Connections ........................................................................................... 33 4.1.2.2. Alarm Sounds On Power Up .............................................................................. 33 4.1.2.3. Computer Doesn't Recognize the LaCie 12big Rack Serial ................................... 33 4.1.3. Faulty Modules ............................................................................................................... 33 4.2. Audible Alarm ............................................................................................................................ 33 4.2.1. Audible Alarm Mute ........................................................................................................ 34 4.2.1.1. LED Test Mode ................................................................................................. 34 4.3. Troubleshooting.......................................................................................................................... 35 4.3.1. System Faults ................................................................................................................. 35 4.3.2. Power Supply Faults ........................................................................................................ 35 4.3.3. Dual Fan Cooling Module Faults ..................................................................................... 36 4.3.4. Thermal Control ............................................................................................................. 36 4.3.5. Thermal Alarm ............................................................................................................... 37 4.3.6. Thermal Faults ............................................................................................................... 37 4.4. Dealing with Hardware Faults ...................................................................................................... 38 4.5. Continuous Operation During Replacement .................................................................................. 38 4.6. I/O Module Firmware Upgrade.................................................................................................... 38 4.6.1. I/O Module Firmware Upgrade Out of Band .................................................................... 38 4.6.2. I/O Module Firmware Upgrade In Band ........................................................................... 38 4.7. Drive Firmware Upgrade ............................................................................................................. 38 5. Module Removal & Replacement ............................................................................... 39 Overview ................................................................................................................................... 39 ESD Precautions ......................................................................................................................... 39 Replacing a Module .................................................................................................................... 39 Power Supply Units ..................................................................................................................... 40 5.4.1. Removing a Power Supply Unit ........................................................................................ 40 5.4.2. Installing a Power Supply Unit .......................................................................................... 41 5.5. Dual Fan Cool ...