Copyright Notice No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any human or computer language, in any form or by any means, without the express written permission of LapLink.comTM, Inc., 18702 North Creek Parkway, Bothell, Washington, 98011, U.S.A. Trademarks LapLink.com, the LapLink.com logo, LapLink, SpeedSync and SmartXchange are trademarks or registered trademarks of LapLink.com, Inc. Acrobat and the Acrobat logo are trademarks of Adobe Systems Incorporated or its subsidiaries and may be registered in certain jurisdictions. Other brand and product names are trademarks or registered trademarks of their respective holders. Patents ® SpeedSync U.S. Patent Number 5,446,888 This product may contain one or more of the following licensed products: RSA Data Security, Inc. MD5 Message-Digest Algorithm. Copyright © 1991-2, RSA Data Security, Inc. Created 1991. All rights reserved. ZLIB general purpose compression library, version 1.0.4. July 24, 1996. Copyright (c) 1995-1996 Jean-loup Gailly and Mark Adler. This product incorporates LZS®/MPPC® compression from Hi/fn®, © 1997-1999 by Hi/fn, Inc., including one or more U.S. Patent Nos.: 4,701,745; 5,003,307; 5,016,009; 5,126,739; 5,146,221; 5,414,425; 5,414,850; 5,463,390; 5,506,580; 5,532,694. Other Patents Pending. Technical Support Contact Information World Wide Web: Visit www.laplink.com/techsupport/ US/Canada: Phone (425) 487-8803, Fax (425) 487-5440 United Kingdom: Phone +44 (0) 1344 867 300, Fax +44 (0)1344 38 32 30 ® LapLink 2000 © 1986­1999 by LapLink.com, Inc. All rights reserved 18702 North Creek Parkway Bothell, WA 98011 U.S.A. ® LapLink 2000 User's Guide © 1999 LapLink.com, Inc. Worldwide: Visit www.laplink.com/world/ on the LapLink.com web site for a list of international support numbers. MN-L2K000-XX-US 2 Contents 1 Introducing LapLink 2000 6 .... Why LapLink? 8 .... Staying in touch with the office 10 .... Connecting at the office 3 Setting up security for incoming connections 48.....Allowing incoming connections 50.......... Denying access to certain drives and folders 52.......... Locking out password crackers 54.......... Allowing or requiring callbacks 56.....Allowing incoming LinkToNet calls 58.....Protecting your security settings with a password 60.....Encrypting information over incoming connections 2 Connecting to other computers 14 .... How can I connect to other computers? 16 .... Connecting by modem--Overview 18 ......... Connecting by modem directly to another LapLink computer 20 ......... Dialing in to a network through an office computer: LinkToNet 22 ......... Dialing in to a network through a network server: Dial-Up Networking 24 ......... Using Address Book for modem connections 26 .... Connecting over the Internet 28 ......... Making a computer available for Internet connections 30 ......... Using an office Internet connection from outside the office 32 .... Connecting over an office network 34 ......... Using Address Book for network connections 36 .... Connecting by cable 38 .... Connecting by wireless 40 .... Connecting over CAPI 2.0/ISDN 42 ......... Changing CAPI 2.0/ISDN performance in LapLink 44 .... Connecting automatically 4 Using Remote Control 64.....Using Remote Control--Overview 66.....Viewing the host 68.....Customizing keyboard control 70.....Disabling the host keyboard and mouse and blanking its screen 72.....Rebooting and logging on to the host 74.....Hosting a Remote Control session 76.....Sharing clipboard information with remote computers 78.....Customizing Remote Control performance 82.....Using File Transfer--Overview 84.....Navigating through drives and folders 86.....Selecting files and folders 88.....Copying or moving files and folders 3 5 Using File Transfer 90 .... Setting File Transfer options for the results you want 92 .... Synchronizing folders with SmartXchange 94 .... Replacing one folder with another: Clone Folder 96 .... Speeding file transfers with SpeedSync and compression 98 .... Resuming an interrupted file transfer 100 .... Transferring files with long names to Windows 3.1 128 ....Exchanging typed messages using Text Chat 130 ....Talking to someone using Voice Chat 132 ......... Improving Voice Chat performance 134 ......... Using Manual conversation mode 8 Using Text Chat and Voice Chat 6 Automating file synchronization with Xchange Agent 104 .... Using Xchange Agent--Overview 106 .... Creating an Xchange Agent 108 .... Previewing and running an Xchange Agent 110 ......... Dealing with conflicts 112 .... Customizing an Xchange Agent 114 ......... Using filters to include or exclude files 116 ......... Scheduling an Xchange Agent to run automatically 120 .... Using Print Redirection--Overview 122 .... Printing over a LapLink connection 124 .... Setting up printers for Print Redirection 7 Using Print Redirection 138 ....Introduction to troubleshooting 139 ....Checklist for modem connections 142 ....Checklist for Dial-Up Networking connections 144 ....Checklist for LinkToNet connections 145 ....Checklist for network connections 147 ....Checklist for Internet connections 149 ....Checklist for cable connections 151 ....Checklist for wireless connections 153 ....Checklist for CAPI 2.0/ISDN connections 155 ....Checklist for File Transfer 158 ....Checklist for Xchange Agent 160 ....Checklist for Remote Control 162 ....Checklist for Print Redirection 163 ....Checklist for Text Chat 164 ....Checklist for Voice Chat 165....Index 9 Troubleshooting 4 Introducing LapLink 2000 6 8 10 Why LapLink? Staying in touch with the office Connecting at the office Why LapLink? you the freedom leave the office without to your office LapLink givesnetwork resources.toWhether you're traveling giving up accessworking from computer and on business or home, you can still read your e-mail, share the latest files with coworkers, access network programs and databases, browse the Internet over a high-speed connection, and collaborate with colleagues. Things you once could do only in the office you can now do remotely. Suppose you work at home Instead of joining the morning rush-hour traffic, you sit down at your home computer, connect to your office, and begin your workday as usual, by tackling your e-mail. 6 While finishing your orange juice, you read your messages, write new ones, send replies--in other words, you operate much as you would in the office. You're using LapLink. In particular, you're using Remote Control, one of the LapLink services, to operate your office computer from home. . . . Why LapLink? On your home monitor you see what you would have seen had you commuted to work, and you operate your e-mail program as you would have from the office. You can even use your home printer for those messages you'll review later. Forget to get the latest copy of a file before leaving the office? Move to File Transfer, another LapLink service, and drag the file from the folder on the office network to its location on your hard drive at home. Since you're updating a file already on your home computer, the file is transferred almost before you know it. (In fact, LapLink merely updates the file, transferring only the parts that have changed.) Returning to Remote Control, you start a network application and access the company's huge product database. Just as you thought, customers ordered more blue widgets last month than during the previous two months combined! More grist for the quarterly report you're working on. While you're still connected, you check out a rumor. Is the competition really selling their widgets at cutthroat prices? Connecting over the dedicated Internet line in the office, you visit the competition's Web site. Whew, no price war after all! A final check of your e-mail confirms your suspicions. It's off to Chicago tomorrow for a two-day business trip. digital phone line. All the better to connect to your office computer, first by dialing the local number for your Internet service provider and then by opening a LapLink connection over the Internet. It's been a busy day. You need to catch up with your coworkers and exchange the latest files with them. You rush through your e-mail, finishing in time to connect to a coworker's computer. Her e-mail sounded desperate: if you're free before 7 o'clock this evening, could you help with the cover art for the annual report? Now you're looking at her monitor and talking to her at the same time, using another LapLink service, Voice Chat. After some discussion and trying this and that, the two of you agree: make the logo larger and reverse the colors. She'll have a finished draft waiting for you on the network in an hour. In an hour, however, you expect to be at your favorite Chicago restaurant, choosing from the dessert menu. On your way out the door, you schedule LapLink to reopen the connection with the office and synchronize folders on your laptop with folders on the office network. By the time you return to your hotel room, LapLink will have exchanged the quarterly report you finished on the red-eye flight this morning for the reports that await your review on the office network. And you'll get the latest draft of the cover art as well. Now to find the time to review all of this. Suppose you're on a business trip Settling into your hotel room, you take your eyes off the view long enough to discover a dedicated 7 Staying in touch with the office the basics Phone lines, modems, and LapLink: these areyou can addnecessary to connect to the office from home or elsewhere. To these basics a network, a network server, even the Internet. You determine how to connect by considering your office setup and what you want to accomplish when you are connected. Connect over Modem: dial in to a modem-equipped computer and connect to it. Connect over Dial-Up Networking: dial in to a network dial-up server and connect to any network computer. Connect over LinkToNet: dial in to a modem on a LapLink host computer and connect to any network computer. 8 Connecting to the office requires that your home computer or your laptop have a modem and a phone line to connect to. It must also be running LapLink. Depending on the availability of a network and the Internet in your office, you can then make any or all of these kinds of connections: . . . Staying in touch with the office j To your office computer directly j To your office computer or another office computer through the office network j To your office computer through the Internet j Dial in to a modem on an office computer using LinkToNet Before using LinkToNet, set up your computer or any other computer as a LinkToNet host. When you leave the office, leave LapLink running, with the modem turned on. Connecting directly to your office computer If your office computer is equipped with a modem, you can connect to the computer directly, using Connect over Modem. Turn on the modem and leave LapLink running when you leave the office. Then connect through the modem and run programs and transfer files as you would normally. If your computer is attached to a network, you can read your e-mail and access the customary network resources, though you cannot connect to other computers on the network. Connecting over the Internet Many workstations now have direct Internet access over dedicated, high-speed connections. If your office computer is one of these--and you have Internet access from your home computer or your laptop--you can connect to the office using Connect over Internet. Using Connect over Internet is like connecting to your office computer by modem, with these advantages: j The office computer does not require a modem. j If you make a local call to connect to the Internet while you're away from the office, you can save money on your long-distance connections to the office. j If you connect to the Internet over a high-speed line while you're away from the office, you can improve the speed of your connection to the office. Before connecting over the Internet, set up your office computer for Internet access by publishing its address through the LapLink Internet directory. Then be sure to leave LapLink running. Connecting to the office network If your office has a network, you can connect to the network and then to any computer running LapLink on the network, including your own. In fact, you can access any network resources normally available to you from the office. If you browse the Internet from your desk at work, for example, you can browse it from afar, too. LapLink gives you two ways to connect to the office network: j Dial in to a dedicated network dial-up server using Dial-up Networking 9 Connecting at the office faster connections--and With greater resources atinhand, you can makeover a corporate network,connect in more ways--while working the office. Connect for example, for the fastest file transfers. Use a LapLink cable to synchronize your deskt ...