Installation and User's Guide 16-bit, for Windows 3.1 ii Copyright Notice No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any human or computer language, in any form or by any means, without the express written permission of Traveling Software, Inc., 18702 North Creek Parkway, Bothell, Washington, 98011, U.S.A. Trademarks Traveling Software, the Traveling Software logo, LapLink, SpeedSync and SmartXchange are trademarks or registered trademarks of Traveling Software, Inc. AirShare is a registered trademark of National Semiconductor Corporation. Other brand and product names are trademarks or registered trademarks of their respective holders. Patents SpeedSync® U.S. Patent Number 5,446,888 LapLink® for Windows® © 1995-96 by Traveling Software, Inc. All rights reserved 18702 North Creek Parkway Bothell, WA 98011 U.S.A. LapLink® for Windows® Installation and User's Guide © 1996 Traveling Software, Inc. Printed in U.S.A. MN-LW600A-XX-US iii Contents Chapter 1 Introducing LapLink for Windows What is LapLink for Windows? . . . 2 What you can do in LapLink for Windows . . . 4 Requirements for using LapLink for Windows . . . 6 Setting up LapLink for Windows . . . 8 Answering the Setup questions . . . 10 Post installation: Customizing and uninstalling . . . 12 Chapter 2 Making connections and opening services Connecting over modems . . . 16 Creating dialing prefixes and suffixes . . . 18 Connecting over a network . . . 20 Connecting over a cable . . . 22 Attaching the LapLink cable . . . 24 Connecting over wireless . . . 26 Remote Install to a computer without LapLink . . . 28 Remote Install over a serial cable . . . 30 Chapter 3 Using the Services: Remote Control, File Transfer, and Chat Copying and moving files and directories--Overview . . . 34 Opening and managing File Transfer windows . . . 36 Navigating through File Transfer windows . . . 38 Selecting items . . . 40 Copying or moving using drag and drop . . . 42 Copying or moving using commands . . . 44 Synchronizing directories with SmartXchange . . . 46 Replacing one directory with another: Clone Directory . . . 48 Speeding file transfers with SpeedSync . . . 50 Controlling a host computer . . . 52 Viewing the host . . . 54 Customizing keyboard control . . . 56 Hosting a Remote Control session . . . 58 Using DOS Remote Control . . . 60 Preparing a host for DOS Remote Control . . . 62 Chatting with a remote user . . . 64 Copying text to and from a Chat window . . . 66 iv Chapter 4 Securing your computer and using the Address Book Security and the Address Book--Overview . . . 70 Using the security system . . . 72 Setting up password protection . . . 74 Setting up callback protection . . . 76 Using the Address Book . . . 78 Chapter 5 Working with ports and troubleshooting Enabling and disabling ports . . . 82 Configuring cable and wireless ports . . . 84 Configuring a serial port for a modem--The basics . . . 86 Advanced modem configuration . . . 89 Creating or customizing a modem's settings . . . 91 Troubleshooting modem connections . . . 95 Troubleshooting cable connections . . . 100 Troubleshooting network connections . . . 102 Troubleshooting AirShare wireless connections . . . 105 Troubleshooting Remote Install . . . 107 Troubleshooting screen displays . . . 109 Using Xircom adapters . . . 110 Index . . . 111 1 Introducing LapLink for Windows Contents What is LapLink for Windows? . . . . . . . . . What you can do in LapLink for Windows . . . Requirements for using LapLink for Windows . Setting up LapLink for Windows . . . . . . . . Answering the Setup questions . . . . . . . Post installation: Customizing and uninstalling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 .4 .6 .8 . 10 . 12 2 Chapter 1 What is LapLink for Windows? L apLink for Windows is an integrated package of services for communicating with one computer, or several computers at the same time. Whether you're using a modem, network, wireless device, or cables, you can connect with other computers that are also using LapLink. You can transfer files between PCs, when you're in the office or when you're on the road. You can use files and programs on your office PC while you're on the road. You can even "chat" with someone at your office PC while you transfer or work on office files from a remote location. Go to illustration è LapLink for Windows is Traveling Software's new integrated software package for communicating with other computers. Connect as you want In this manual, "Wireless" refers to AirShare Radio Modules. The use of these modules is restricted in some countries. Wireless connections can also be made with other devices. To connect with a cellular modem, use Connect over Modem. To connect with a wireless LAN adapter, use Connect over Network. Using a modem, network, wireless device, or cable, you can connect with other computers using the same device. In one session, you can connect with several PCs, using a variety of these devices, limited mainly by the number of devices you can put on your PC. Different situations call for specific devices. Cables are better for short distances. Wireless devices work well when "docking" your laptop to your desktop PC. Networks make it easier to connect with many different PCs in your company. Modems work well at any time when you can use a phone line to connect--when you're at home, on the road, or you're communicating with someone in another company. Using LapLink's services LapLink's services--File Transfer, Remote Control, and Chat--offer three ways to communicate with other PCs, no matter what device you use. You can select one or more services as you connect, and add other services as you need them. In one session, you can use different services simultaneously or at different times, on one or more PCs. x With File Transfer, you can move or copy files between PCs. Transferring files becomes easier to manage, since you can synchronize directories on the two PCs. Traveling Software's new SpeedSyncTM technology makes updating files faster because files are compared, and only changes--not entire files--are transferred. A comprehensive security system protects your valuable data at all times. Introducing LapLink for Windows 3 Welcome to LapLink for Windows This Remote Control window displays the screen of one of the remote computers. You can use Remote Control as a window within the LapLink workplace (as shown here) or as a fullscreen display. This computer has simultaneous connections to two computers. File Transfer and Remote Control services are in use. ç x Go to topic summary With Remote Control, you control another PC as though you were sitting at that PC, using its keyboard, mouse and programs while looking at its screen. Whether your PC is controlling or being controlled, you have the same setup and startup procedures. With Chat, you can "talk" with someone at the other PC, exchanging messages in a written conversation. When you have only one phone line, you can use your modem to connect to the remote PC for File Transfer or Remote Control, using Chat to talk to the person at the other end. Chat is especially helpful for collaborative writing and exchanging ideas while working on the same PC from a distance. x 4 Chapter 1 What you can do in LapLink for Windows L apLink for Windows gives you three services for working with other PCs. Use File Transfer to transfer files between computers. Use Remote Control to work on another computer. Use Chat to talk with someone using another computer. In one session, you can change from one service to another, making LapLink for Windows ideal for troubleshooting PCs at remote locations or for working on your office computer while you're on the road. Features like SpeedSync and the Address Book save you time and simplify your work. Go to illustration è Choosing the right service for the job you need to do is simple when you're using LapLink for Windows. You have three services to choose from: File Transfer, Remote Control and Chat. Being familiar with their distinctions makes choosing the right service easier. LapLink for Windows is versatile, designed specifically so you can use services when you want, as you want. Use one service at a time, or all services at once. Use one service when connecting to the first remote PC; use a different service when connecting to another PC. Transferring files between PCs? Whether you're hundreds of miles away or in the same room, use the File Transfer service to transfer files between PCs. You can even transfer files between two other PCs, using your PC as an intermediary. Streamline file transfers by taking advantage of LapLink's wide variety of SyncTools. Using SmartXchange, you can synchronize files and directories on two PCs. Working on a remote PC? Using the Remote Control service, you can operate a remote PC, driving it from your PC's keyboard and mouse. You can use the remote PC's applications and network connections. Since all the work you do is actually performed on the remote PC, Remote Control is especially helpful to laptop owners who can't use their office PC's programs on their laptop. Remote Control is also helpful when you're providing technical support from a distance or telecommuting. Sending and receiving messages? Use the Chat service to hold a two-way conversation with someone at another PC. You can simply "talk," or combine this service with Remote Control or File Transfer to exchange messages and files, and run programs. Combining Chat with Remote Control makes customer support and training easier. Introducing LapLink for Windows 5 Choosing services for different tasks Transferring files from one computer to another is easy with LapLink for Windows. You can copy, move, delete, and even synchronize your files and directories. Chatting with a remote user is like talking over the telephone, except you can use one phone line to transfer files and remote control, while you chat. Controlling another computer helps you work on your own PC or someone else's computer from a distance. Combine with Chat to collaborate or instruct. ç Go to topic summary Saving time and protecting your PC x Connecting to another PC becomes easier with the Address Book. Just select the name of a PC you've added to your Address Book, and you automatically connect. You can set up your security system to protect your files by naming those who you allow to connect with your PC. You can also set which services these people can use on your PC. One of the greatest timesavers in LapLink for Windows is SpeedSync, especially if you're using slower devices like modems. SpeedSync updates changes to files, rather than copying entire files. Overall times for transferring files can be drastically cut. x x 6 Chapter 1 Requirements for using LapLink for Windows B efore you begin setting up LapLink for Windows, make sure you have the hardware and software you need to use the program. Depending on how you will connect to other PCs--over modem, Novell network, wireless or cable--you will need specific components. If LapLink for Windows is already installed on your computer, skip to Chapter 2 "Making connections and opening services." Go to illustration è General Requirements for each PC x x MS-DOS or PC-DOS 3.3 or later (5.0 or later recommended) Microsoft Windows 3.1 or Microsoft Windows for Workgroups (386 enhanced mode required) Intel or compatible 386 or better 4MB RAM (8MB recommended) 6MB hard disk space for complete installation VGA monitor (or better recommended) x x x x Requirements for modem communication x x Hayes-compatible 2400 bps (9600 bps or higher recommended) One RS-232 serial port on each PC (external modems) Requirements for network communication x x x In this manual, "Wireless" refers to AirShare Radio Modules. The use of these modules is restricted in some countries. Wireless connections can also be made with other devices. To connect with a cellular modem, use Connect over Modem. To connect with a wireless LAN adapter, use Connect over Network. Novell NetWare shell version 3.26 or higher, or Novell Personal NetWare 1.0 or higher, or Microsoft Windows for Workgroups 3.x with IPX Requirements for wireless communication x x AirShare modules One RS-232 serial port on each PC Requirements for cable communication x x LapLink cable One RS-232 serial port or parallel (printer) port on each PC Requirements for Remote Control DOS host (optional) x 60K DOS conventional RAM free for minimum (modem only) installation Introducing LapLink for Windows 7 Choosing your connection type Connect by wireless Connect by cable Connect by network Connect by modem ç Tips for checking requirements To determine the free memory available in Windows, choose About Program Manager from the Windows Help menu. Go to ...