Copyright Notice No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any human or computer language, in any form or by any means, without the express written permission of LapLink Software, Inc., 10210 NE Points Drive, Suite 400, Kirkland, WA. 98033. Patents SpeedSyncTM U.S. Patent Number 5,446,888 This product may contain one or more of the following licensed products: RSA Data Security, Inc. MD5 MessageDigest Algorithm. Copyright © 1991-2, RSA Data Security, Inc. Created 1991. All rights reserved. ZLIB general purpose compression library, version 1.0.4. July 24, 1996. Copyright (c) 1995-1996 Jean-loup Gailly and Mark Adler. Trademarks LapLink, the LapLink logo, SpeedSync and SmartXchange are trademarks or registered trademarks of LapLink Software, Inc. Acrobat and the Acrobat logo are trademarks of Adobe Systems Incorporated or its subsidiaries and may be registered in certain jurisdictions. Other brand and product names are trademarks or registered trademarks of their respective holders. Technical Support Contact Information World Wide Web: Visit www.laplink.com/techsupport/ LapLink® Gold © 1986­2003 by LapLink Software, Inc. All rights reserved 10210 NE Points Drive, Suite 400 Kirkland, WA. 98033 LapLink® Gold User's Guide © 2003 LapLink Software, Inc. MN-LGDUSR-11.5-US 2 Contents 1 Introducing LapLink Gold 6 8 10 Why LapLink? Staying in touch with the office Connecting from the office 40 42 Changing CAPI 2.0/ISDN performance in LapLink Connecting automatically 2 Connecting to other computers 14 16 18 20 22 24 26 28 30 32 34 36 38 How can I connect to other computers? Connecting directly by modem Dialing in to a network through a network server: Dial-Up Networking Using Address Book for modem connections Connecting over the Internet using LapLink Everywhere Connecting over the Internet using an ILS Making a computer available for ILS connections Making an Internet connection to a computer behind a firewall Connecting over an office network Using Address Book for network connections Connecting by cable Connecting by wireless Connecting over CAPI 2.0/ISDN 3 Setting up security for incoming connections 46 48 50 52 54 56 Allowing incoming connections Denying access to certain drives and folders Locking out password crackers Allowing or requiring callbacks Protecting your security settings with a password Encrypting information over incoming connections 4 Using Remote Control 60 62 64 66 68 70 72 73 Using Remote Control--Overview Viewing the host Customizing keyboard control Disabling the host keyboard and mouse and blanking its screen Rebooting and logging on to the host Hosting a Remote Control session Sharing clipboard information with remote computers Customizing Remote Control performance 3 5 Using File Transfer 76 78 80 82 84 86 88 90 92 Using File Transfer--Overview Navigating through drives and folders Selecting files and folders Copying or moving files and folders Setting File Transfer options for the results you want Synchronizing folders with SmartXchange Replacing one folder with another: Clone Folder Speeding file transfers with SpeedSync and compression Resuming an interrupted file transfer 106 108 Using filters to include or exclude files Scheduling an Xchange Agent to run automatically 7 Using Print Redirection 112 114 116 Using Print Redirection--Overview Printing over a LapLink connection Setting up printers for Print Redirection 8 Using Text Chat and Voice Chat 120 122 124 126 Exchanging typed messages using Text Chat Talking to someone using Voice Chat Improving Voice Chat performance Using Manual conversation mode 6 Automating file synchronization with Xchange Agent 96 98 100 102 104 Using Xchange Agent--Overview Creating an Xchange Agent Previewing and running an Xchange Agent Dealing with conflicts Customizing an Xchange Agent 9 Troubleshooting 130 Introduction to troubleshooting Index 153 4 1 Introducing LapLink Gold 6 8 10 Why LapLink? Staying in touch with the office Connecting at the office Why LapLink? LapLinkresources. Whether you'releave the on business orgiving up access to your office still read your gives you the freedom to office without computer and network traveling working from home, you can e-mail, share the latest files with coworkers, access network programs and databases, browse the Internet over a high-speed connection, and collaborate with colleagues. Things you once could do only in the office you can now do remotely. Suppose you work at home Instead of joining the morning rush-hour traffic, you sit down at your home computer, connect to your office, and begin your workday as usual, by tackling your e-mail. While finishing your orange juice, you read your messages, write new ones, send replies--in other words, you operate much as you would in the office. You're using LapLink. In particular, you're using Remote Control, one of the LapLink services, to operate your office computer from home. On your home monitor you see what you would have seen had you commuted to work, and you operate your e-mail program as you would have from the office. You can even use your home printer for those messages you'll review later. Forget to get the latest copy of a file before leaving the office? Move to File Transfer, another LapLink service, and drag the file from the folder on the office network to its location on your hard drive at home. Since you're updating a file already on your home computer, the file is transferred almost before you know it. (In fact, LapLink merely updates the file, transferring only the parts that have changed.) Returning to Remote Control, you start a network application and access the company's huge product database. Just as you thought, customers ordered more blue widgets last month than during the previous two months combined! More grist for the quarterly report you're working on. 6 While you're still connected, you check out a rumor. Is the competition really selling their widgets at cutthroat prices? Connecting over the dedicated Internet line in the office, you visit the competition's Web site. Whew, no price war after all! A final check of your e-mail confirms your suspicions. It's off to Chicago tomorrow for a two-day business trip. Suppose you're on a business trip At the airport, you arrive early enough to check your latest e-mail and send a message you've forgotten in your rush to pack. Using your PDA, you log on to the LapLink Everywhere Service Center and display the messages waiting for you back in the office. By subscribing to the LapLink Everywhere service, you're able to access your office computer from your PDA or any other device capable of surfing the Internet. Settling into your hotel room hours later, you take your eyes off the view long enough to discover a dedicated digital phone line. All the better to connect your laptop to your office computer, first by dialing the local number for your Internet service provider and then by opening a LapLink connection over the Internet. It's been a busy day. You need to catch up with your coworkers and exchange the latest files with them. You rush through your e-mail, finishing in time to connect to a coworker's computer. Her e-mail sounded desperate: if . . . Why LapLink? you're free before 7 o'clock this evening, could you help with the cover art for the annual report? Now you're looking at her monitor and talking to her at the same time, using another LapLink service, Voice Chat. After some discussion and trying this and that, the two of you agree: make the logo larger and reverse the colors. She'll have a finished draft waiting for you on the network in an hour. In an hour, however, you expect to be at your favorite Chicago restaurant, choosing from the dessert menu. On your way out the door, you schedule LapLink to reopen the connection with the office and synchronize folders on your laptop with folders on the office network. By the time you return to your hotel room, LapLink will have exchanged the quarterly report you finished on the red-eye flight this morning for the reports that await your review on the office network. And you'll get the latest draft of the cover art as well. Now to find the time to review all of this. 7 Staying in touch with the office Phone lines, these basics you can add a network, a network server, andto the office from home or modems, and LapLink: with these basics you can connect elsewhere. To the Internet. You determine how to connect by considering your office setup and what you want to accomplish when you are connected. You can connect to the office if your home computer or your laptop has at least a modem and a phone line to connect to. Depending on the availability of a network and the Internet in your office, you can then make any or all of these kinds of connections: · To your office computer directly · To your office computer or another office computer through the office network · To your office computer through the Internet including your own. In fact, you can access any network resources normally available to you from the office. If you browse the Internet from your desk at work, for example, you can browse it from afar, too. To connect to the office network, simply dial in to a dedicated network dial-up server using Dial-up Networking. Connecting over the Internet Many workstations have direct Internet access over dedicated, high-speed connections. If your office computer is one of these--and you have Internet access from your home computer or your laptop--you can connect to your office computer in either of two ways: · By setting up a LapLink Everywhere account for your office computer and connecting through the LapLink Everywhere server1 · By publishing the computer's address through an ILS (Internet locator service) and specifying that address when you connect Connecting by either means is like connecting to your office computer by modem, with these advantages: · The office computer does not require a modem. 1 LapLink Everywhere is especially useful when you connect to or from a computer behind a firewall. No special firewall configuration is required. Connecting directly to your office computer If your office computer is equipped with a modem, you can connect to the computer directly, using Connect over Modem. Turn on the modem and leave LapLink running when you leave the office. Then connect through the modem and run programs and transfer files as you would normally. If your computer is attached to a network, you can read your e-mail and access the customary network resources, though you cannot connect to other computers on the network. Connecting to the office network If your office has a network, you can connect to the network and then to any computer running LapLink on the network, 8 . . . Staying in touch with the office · If you make a local call to connect to the Internet while you're away from the office, you can save money on your long-distance connections to the office. · If you connect to the Internet over a high-speed line while you're away from the office, you can improve the speed of your connection to the office. other device that can surf the Internet. You can open a connection from almost any browser, even in libraries and Internet cafés. Working within a Web browser on your Internet device, you can perform some of the same operations you perform within LapLink: · Read and send e-mail messages, adding attachments as you wish · Upload and download files to and from your desktop · Control your desktop remotely · Access SQL databases on servers connected to the desktop Connecting from a Web browser There may be times when you want a file or an e-mail message from your office computer but setting up your laptop and running LapLink is not convenient or feasible. For such situations, you can leave the LapLink Everywhere program running on your desktop and connect from a PDA or any 9 Connecting from the office With greateroffice. Connect overyou can make faster connections--and connect infile transfers. Use a resources at hand, more ways--while working in the a corporate network, for example, for the fastest LapLink cable to synchronize your desktop and laptop before and after you travel. And take advantage of your organization's direct connection to the Internet for cheap connections to distant locations. Connect to other computers on your network If your office is equipped with a local network (LAN), you can connect directly to any other network computer running LapLink using Connect over LAN (Network). Because LapLink connections over networks are fast, they are ideal for sending large amounts of data in a short time. Suppose it's your job to distribute files to several computers every Tuesday. To automate the operation, create an Xchange Agent file by showing LapLink which files to copy and where to copy them. When Tuesday arrives, run the Xchange Agen ...