USERS GUIDE ii Copyright Notice No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any human or computer language, in any form or by any means, without the express written permission of Traveling Software, Inc., 18702 North Creek Parkway, Bothell, Washington, 98011, U.S.A. Trademarks Traveling Software, the Traveling Software logo, LapLink, DeskLink, SpeedSync and SmartXchange are trademarks or registered trademarks of Traveling Software, Inc. Acrobat and the Acrobat logo are trademarks of Adobe Systems Incorporated or its subsidiaries and may be registered in certain jurisdictions. Other brand and product names are trademarks or registered trademarks of their respective holders. Patents SpeedSync® U.S. Patent Number 5,446,888 This product contains the RSA Data Security, Inc. MD5 Message-Digest Algorithm. Copyright © 19912, RSA Data Security, Inc. Created 1991. All rights reserved LapLink® Tech © 19861998 by Traveling Software, Inc. All rights reserved 18702 North Creek Parkway Bothell, WA 98011 U.S.A. LapLink® Technical Users Guide © 1998 Traveling Software, Inc. Printed in U.S.A. iii Contents 1 2 3 Introducing LapLink Technical What is LapLink Technical? 8 What you can do in LapLink Technical 10 Getting help 12 Installing LapLink Technical Requirements for using LapLink Technical 16 Installing LapLink Technical 18 Customizing the installation 20 Connecting to Other Computers Connecting to other computersOverview 24 Connecting by modemOverview 26 Making a LapLink-to-LapLink connection by modem 28 Connecting to a network by modem: Dial-Up Networking 30 Using Address Book for modem connections 32 Connecting over the Internet 34 Determining an Internet address 36 Using the Traveling Software WINS server for Internet names 38 Internet security and firewalls 40 Connecting by network 42 Connecting to computers outside of your TCP/IP subnetwork 44 Using Address Book for network connections 46 Connecting by cable 48 Connecting by wireless 50 Connecting over CAPI 2.0/ISDN 52 Understanding CAPI configuration 54 Changing the security setup 56 Setting up password protection 58 Securing your computer and encrypting the data you transfer 60 Connecting automatically 62 4 Using Remote Control Using Remote ControlOverview 66 Viewing the host 68 Customizing keyboard control 70 Disabling the host keyboard and mouse and blanking its screen 72 iv Rebooting and logging on to the host 74 Hosting a Remote Control session 76 Sharing clipboard information with remote computers 78 Customizing Remote Control performance 80 5 Using File Transfer Using File TransferOverview 84 Navigating through drives and folders 86 Selecting files and folders 88 Copying or moving files and folders 90 Setting File Transfer options for the results you want 92 Synchronizing folders with SmartXchange 94 Replacing one folder with another: Clone Folder 96 Speeding file transfers with SpeedSync and compression 98 Resuming an interrupted file transfer 100 6 Automating File Synchronization with Xchange Agent Introduction to Xchange Agent 104 Creating an Xchange Agent 106 Previewing and running an Xchange Agent 108 Dealing with conflicts 110 Customizing an Xchange Agent 112 Using filters to include or exclude files 114 Scheduling an Xchange Agent to run automatically 116 7 8 Using Print Redirection Printing over LapLinkOverview 120 Printing a document 122 Setting up printers for Print Redirection 124 Using Text Chat and Voice Chat Using Text Chat 128 Talking to someone using Voice Chat 130 Improving Voice Chat performance 132 Using Manual conversation mode 134 9 Troubleshooting Tips Introduction to troubleshooting 138 Checklist for Setup 139 v Checklist for cable connections 140 Checklist for modem connections 142 Checklist for network connections 144 Checklist for Dial-Up Networking connections 146 Checklist for wireless connections 147 Checklist for CAPI 2.0/ISDN 149 Checklist for File Transfer 150 Checklist for Xchange Agent 153 Checklist for Remote Control 155 Checklist for Print Redirection 157 Checklist for Text Chat 158 Checklist for Voice Chat 159 Index 161 Traveling Software License Agreement 170 vi 1 Introducing LapLink Technical In this chapter What is LapLink Technical? 8 What you can do in LapLink Technical 10 Getting help 12 8 Chapter 1 What is LapLink Technical? LapLink Technical provides the services for communicating with one computer or several computers at the same time. Whether youre using a modem, network, wireless device, or cable, you can connect to other computers that are also running LapLink. Once you are connected, you can transfer files between the computers. When youre at home or on the road, you can use files and programs on your office computeras well as other computers on your office network. You can even chat (through Text Chat or Voice Chat) with someone sitting at your office computer while you transfer or work on office files from a remote location. Go to illustration¾ Connect as you want Using a modem, network, wireless device, or cable, you can connect to other computers using the same device. In one session, you can connect to several computers, using a variety of these devices, limited mainly by the number of devices and resources on your computer. You can also take advantage of the Dial-Up Networking feature of Windows to connect by modem to other network computers running LapLink. Using this modem-to-network connection provides full access to the network; its like being connected to the network directly. Different situations call for specific devices. Cables and wireless devices work well when connecting your laptop to your desktop computer from a short distance. Networks make it easier to connect to many different computers in your local company network, a wide-area network, or the Internet. Modems work well at any time when you can use a phone line to connectwhether youre at home or on the road or communicating with someone in another company. Use the services you want LapLink servicesFile Transfer, Remote Control, Print Redirection, Text Chat, and Voice Chatoffer five ways to communicate with other computers, no matter what device youre using. You can select one or more services as you connect and add other services as you need them. In the same session, you can use different services simultaneously or at different times, on one or more computers. s With File Transfer, you can move or copy files between computers. Customizing any of the several File Transfer settings simplifies complicated transfers. And using Xchange Agent automates the repetitive process of keeping two computers in sync. Traveling Softwares patented SpeedSync technology makes updating files faster by comparing files so that only changesnot entire files are transferred. A comprehensive security system, including encryption, protects your valuable data at all times. Introducing LapLink Technical 9 s With Remote Control, you control another computer as though you were sitting at that computer, using its keyboard, mouse, and programs while looking at its screen. Whether your computer is controlling or being controlled, you have the same setup and startup procedures. With Print Redirection, you can work on a document at one end of a LapLink connection and print it at the other end. For example, you can prepare a document at home, make a LapLink connection to your office computer, then print the document on an office printer. ½ Go to topic summary s You can set up Print Redirection any time after setup by starting LapLink and clicking Print Redirection from the Options menu. s With Text Chat, you talk with someone at another computer by exchanging messages. When you have only one phone line, you can use your modem to connect to the remote computer for File Transfer or Remote Control, and then use Text Chat to talk to the person at the other end. With Voice Chat, you can speak with another user over the line you are using to transmit data. You speak into a microphone attached to your computer and listen through a headset or speakers. s 10 Chapter 1 What you can do in LapLink Technical LapLink Technical gives you five services for working with other computers: File Transfer, Remote Control, Print Redirection, Text Chat, and Voice Chat. Features like Xchange Agent and Address Book save time and simplify your work. Go to illustration¾ Choosing the right service for the job you need to do is simple when youre using LapLink. You have five services to choose from: File Transfer, Remote Control, Print Redirection, Text Chat, and Voice Chat. Being familiar with their distinctions makes choosing the right service easier. LapLink is versatile, designed specifically so you can use services when you want, as you want. Use one service at a time or all services at once. Use one service when connecting to the first remote computer; use a different service when connecting to another computer. Working on a remote computer? s You can copy information on one computer and paste it on another computer. Using the Remote Control service, you can operate a remote computer using your computers keyboard and mouse. You can use the remote computers applications and network connections. Since all the work you do is actually performed on the remote computer, Remote Control is especially helpful to laptop owners who cant use their office computers programs on their laptop. Remote Control is also helpful when youre telecommuting or troubleshooting a remote computer. Transferring files between computers? s To protect the confidentiality of files you send over the Internet, you can have LapLink encrypt them beforehand. Whether youre hundreds of miles away or in the same room, use the File Transfer service to exchange files between computers. Use Xchange Agent to automate the process of keeping files on two computers synchronized. You can even set up Xchange Agent to run automatically, when you are away from your computer. Printing to the other end of a LapLink connection? Using the Print Redirection service, you can prepare a document at home, make a LapLink connection to your office computer, and then print the document on an office printer. Sending and receiving messages? Use the Text Chat service to hold a two-way conversation with someone at another computer by exchanging written messages. You can use your modem to connect to the remote computer for File Transfer, for example, and then use Text Chat to talk to the person at the other end. Or you can use the Voice Chat service to talk to another person over the same line while using other LapLink services. Introducing LapLink Technical 11 Choose the LapLink services for the needs at hand Use File Transfer for a fast and efficient way of exchanging files. Use Xchange Agent to automate file synchronizations. Use Remote Control to run programs and access files on a remote computer. Use Print Redirection to work on a document at one end of a LapLink connection and print it at the other end. Use Text Chat to communicate with remote users, consult with coworkers, and answer users questions. Use Voice Chat to talk to another user over the same line that is being used to transmit data while using other LapLink services. Connecting to a network? Over a modem, you can connect to a network from home or on the road and use the same network resources you enjoy in the office. You can combine this remote-node connectivity with LapLink services, such as file Transfer and Remote Control. As a remote node, for example, you can direct a document youve prepared away from the office to a network printer, read and answer your e-mail, and browse the network. In the same session, you can use LapLink to run a database program on your office computer and work on large, shared files on the networkor connect to another network computer and review a presentation in preparation on that computer. ½ Go to topic summary Saving time and protecting your computer Simplify connections by storing telephone numbers, passwords, and other information in Address Book entries. Then select an Address Book entry, and the connection will be opened for you. Use SpeedSync when updating files, especially over slower devices like modems. Instead of sending entire files, SpeedSync sends only the parts that have changed since the last update. Overall times for transferring files can be cut drastically. Set up your security system to define who has access to your computer and what services they can use while connected. Use encryption to protect information you transfer over the Internet or wide-area networks. 12 Chapter 1 Getting help When you need help getting your work done, use the LapLink online Help system. For instructions on working in a dialog box, simply open the dialog box. A Quick Steps window appears automatically. (To disable Quick Steps, click Quick Steps on the Hel ...