C500n (5023-xxx) User's Guide March 2006 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2006 Lexmark International, Inc. All rights reserved. 740 West New Circle Road Lexington, Kentucky 40550 Edition: March 2006 (5023-xxx) The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time. Comments about this publication may be addressed to Lexmark International, Inc., Department F95/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. To obtain additional copies of publications related to this product, visit the Lexmark Web site at www.lexmark.com. References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. © 2006 Lexmark International, Inc. All rights reserved. UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Trademarks OptraImage is a trademark of Lexmark International, Inc. PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company's designation of a set of printer commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used in various application programs, and that the printer emulates the functions corresponding to the commands. Details relating to compatibility are included in the Technical Reference. All trademarks are the property of their respective owners. Safety information · Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. CAUTION: Do not set up this product or make any electrical or cabling connections, such as the power cord or telephone, during a lightning storm. Refer service or repairs, other than those described in the operating instructions, to a professional service person. This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts. Your product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions. · · · 2 Installation Environment Since the installation environment affects the printer, install the printer on a mounting stand or a desk at a place suitable for the printer operation. The following gives the ranges of temperature and humidity acceptable for printer operation. · Acceptable environment · Temperature: 10°C to 32.5°C · Humidity: 15% to 80% Recommended environment · Temperature: 17.5°C to 27°C · Humidity: 15% to 80% · Do not install the printer in the following places: · · · · · · · · · · · · · · In a location subject to direct sunlight Near an air conditioner, or where it is subject to direct cool or warm drafts, or radiated heat Where it is subject to exhaust discharged directly from a printer Where the temperature or humidity changes significantly (Take care so that the printer is not subject to condensation) Where it is subject to excessive dust or corrosive gases In a location such as a laboratory, where chemical reactions could occur Where an ultrasonic humidifier is being used In a poorly ventilated location Near equipment which generates electrical noise or strong magnetic fields Where it is subject to vibrations or shocks Anywhere that cannot stand the mass of the printer (about 29 kg for the printer with consumables, and about 35 kg for the maximum printer configuration, including the options) In an uneven place or mounting location is not level Where it may be caused to slide or where it is sloped On more than one stand Contents Chapter 1: Overview ........................................................................................................... 4 Basic model ..................................................................................................................................................... 4 Configured model ............................................................................................................................................ 4 Understanding the printer operator panel ........................................................................................................ 5 Chapter 2: Installing and removing options ..................................................................... 7 Installing a 530-sheet drawer ........................................................................................................................... 8 Securing the drawer to the printer ............................................................................................................ 9 Removing options .......................................................................................................................................... 11 Removing the printer from the optional 530-sheet drawer ...................................................................... 11 Chapter 3: Printing ............................................................................................................ 15 Tips for successful printing ............................................................................................................................ 15 Tips on storing media ............................................................................................................................. 15 Avoiding jams ......................................................................................................................................... 15 Sending a job to print ..................................................................................................................................... 15 Canceling a print job ...................................................................................................................................... 15 Canceling a job from the printer operator panel ..................................................................................... 16 Canceling a job from a computer running Windows ............................................................................... 16 Canceling a job from a Macintosh computer .......................................................................................... 16 Printing the status page ................................................................................................................................. 17 Chapter 4: Media specifications ...................................................................................... 18 Media guidelines ............................................................................................................................................ 18 Paper ...................................................................................................................................................... 18 Storing paper ................................................................................................................................................. 20 Transparencies ....................................................................................................................................... 22 Envelopes ............................................................................................................................................... 22 Labels ..................................................................................................................................................... 24 Card stock .............................................................................................................................................. 25 Storing media ................................................................................................................................................. 25 Identifying media sources and specifications ................................................................................................. 25 Using the output bin ....................................................................................................................................... 30 Loading the trays ........................................................................................................................................... 30 Loading envelopes in the standard tray ......................................................................................................... 34 Using the media support in the output bin ..................................................................................................... 37 Chapter 5: Maintenance ................................................................................................... 38 Maintaining your printer ................................................................................................................................. 38 Determining the status of supplies ................................................................................................................. 38 Ordering supplies and maintenance items ..................................................................................................... 38 Ordering toner cartridges ........................................................................................................................ 38 2 Contents Ordering a fuser ...................................................................................................................................... 39 Ordering a waste toner bottle ................................................................................................................. 39 Ordering a photodeveloper cartridge ..................................................................................................... 39 Maintaining your printer for long term storage ............................................................................................... 40 Storing supplies ............................................................................................................................................. 40 Storing media ......................................................................................................................................... 40 Storing the toner cartridges .................................................................................................................... 40 Replacing the toner cartridges ....................................................................................................................... 41 Replacing the fuser ........................................................................................................................................ 44 Replacing the waste toner bottle ................................................................................................................... 47 Replacing the photodeveloper cartridge ......................................................................................... ...