C752 User's Reference June 2003 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2003 Lexmark International, Inc. 740 West New Circle Road Lexington, Kentucky 40550 Table of contents Chapter 1: Notices .............................................................................5 Edition notice ........................................................................................................ 5 Trademarks .......................................................................................................... 6 Licensing notice .................................................................................................... 7 Safety information ................................................................................................. 8 Cautions and warnings ......................................................................................... 8 Electronic emission notices .................................................................................. 9 Noise emission levels .........................................................................................11 Energy Star ......................................................................................................... 12 Laser notice ........................................................................................................ 12 Chapter 2: Printer overview ............................................................13 Chapter 3: Printing ..........................................................................15 Understanding the printer operator panel ........................................................... 16 Sending a job to print .......................................................................................... 17 Canceling a print job ........................................................................................... 18 Loading the trays ................................................................................................ 19 Loading the multipurpose feeder ........................................................................ 24 Printing on specialty media (transparencies, labels, other) ................................ 26 Linking trays ....................................................................................................... 27 Linking bins ......................................................................................................... 27 Holding a job in the printer ..................................................................................28 Tips for successful printing ................................................................................. 31 Understanding fonts ........................................................................................... 33 Printing sample fonts .......................................................................................... 40 Chapter 4: Paper and specialty media specifications ..................41 Chapter 5: Using printer menus .....................................................42 Color Menu ......................................................................................................... 43 Finishing Menu ................................................................................................... 46 Help Menu .......................................................................................................... 49 2 Job Menu ........................................................................................................... 49 Network Menu .................................................................................................... 51 Parallel Menu ..................................................................................................... 53 PCL Emul Menu ................................................................................................. 55 Paper Menu ........................................................................................................ 57 PostScript Menu ................................................................................................. 64 Serial Menu ........................................................................................................ 65 Setup Menu ........................................................................................................ 67 Supplies Menu ................................................................................................... 72 USB Menu .......................................................................................................... 72 Utilities Menu ...................................................................................................... 74 Chapter 6: Understanding printer messages ............................... 76 Chapter 7: Clear paper jams ........................................................... 91 Understanding jam messages ............................................................................ 92 Access doors and trays ...................................................................................... 93 Clearing the entire paper path ............................................................................ 94 Clearing mailbox or output expander jams (Area M) .......................................... 98 Clearing fuser jams ............................................................................................ 99 Clearing image transfer unit jams .................................................................... 100 Clearing finisher jams (Areas 1­6) ................................................................... 106 If you still need help ......................................................................................... 106 Chapter 8: Maintenance ................................................................ 107 Determining the status of supplies ................................................................... 108 Conserving supplies ......................................................................................... 108 Ordering supplies and maintenance items ....................................................... 109 Recycling used supplies ................................................................................... 110 Replacing print cartridges ................................................................................ 111 Replacing the fuser .......................................................................................... 114 Replacing the toner waste container ................................................................ 116 Replacing the image transfer unit and transfer roller ....................................... 118 Removing memory and option cards ............................................................... 128 Chapter 9: Troubleshooting ......................................................... 134 Calling for service ............................................................................................. 135 Checking an unresponsive printer .................................................................... 135 Printing a menu settings page .......................................................................... 135 3 Changing menu settings .................................................................................. 136 Disabling Power Saver ..................................................................................... 137 Disabling the operator panel menus ................................................................ 137 Enabling the menus ......................................................................................... 138 Printing multi-language PDFs .......................................................................... 138 Solving printing problems ................................................................................. 139 Solving mailbox problems ................................................................................ 140 Solving option problems ................................................................................... 141 Solving paper feed problems ........................................................................... 141 Solving print quality problems .......................................................................... 142 Solving color quality problems ......................................................................... 146 Restoring factory default settings ..................................................................... 150 Aligning the image transfer unit ........................................................................ 151 Using the Coverage Estimator ......................................................................... 152 Configuring printer alerts .................................................................................. 153 Size sensing ..................................................................................................... 154 Index ............................................................................................... 155 4 1 Notices · Edition notice · Trademarks · Licensing notice · Safety information · Cautions and warnings · Electronic emission notices · Noise emission levels · Energy Star · Laser notice Edition notice Edition: June 2003 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time. 5 Comments about this publication may be addressed to Lexmark International, Inc., Department F95/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727. In the United Kingdom and Eire, call +44 (0)8704 440 044. In other countries, contact your point of purchase. References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. © 2003 Lexmark International, Inc. All rights reserved. UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Trademarks Lexmark and Lexmark with diamond design, FontVision, MarkNet, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. OptraImage is a trademark of Lexmark International, Inc. PCL® is a registered trademark of the Hewlett-Packard Company. PCL is Hewlett-Packard Company's designation of a set of printer commands (language) and functions included in its printer products. This printer is intended to be compatible with the PCL language. This means the printer recognizes PCL commands used in various application programs, and that the printer emulates the functions corresponding to the commands. PostScript® is a registered trademark of Adobe Systems Incorporated. PostScript 3 is Adobe Systems' designation of a set of printer commands (language) and functions included in its software products. This printer is intended to be compatible with the PostScript 3 language. This means the printer recognizes PostScript 3 commands used in various application programs, and that the printer emulates the functions corresponding to the commands. Details relating to compatibility are included in the Technical Reference ...