E120, E120n User's Guide July 2005 www.lexmark.com Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. © 2005 Lexmark International, Inc. All rights reserved. 740 West New Circle Road Lexington, Kentucky 40550 Edition: July 2005 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time. Comments about this publication may be addressed to Lexmark International, Inc., Department F95/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. In the United Kingdom and Eire, send to Lexmark International Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. You can purchase additional copies of publications related to this product by calling 1-800-553-9727. In the United Kingdom and Eire, call +44 (0)8704 440 044. In other countries, contact your point of purchase. References in this publication to products, programs, or services do not imply that the manufacturer intends to make these available in all countries in which it operates. Any reference to a product, program, or service is not intended to state or imply that only that product, program, or service may be used. Any functionally equivalent product, program, or service that does not infringe any existing intellectual property right may be used instead. Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. © 2005 Lexmark International, Inc. All rights reserved. UNITED STATES GOVERNMENT RIGHTS This software and any accompanying documentation provided under this agreement are commercial computer software and documentation developed exclusively at private expense. Safety information · Connect the power cord to a properly grounded electrical outlet that is near the product and easily accessible. CAUTION: Do not set up this product or make any electrical or cabling connections, such as the power cord or telephone, during a lightning storm. Refer service or repairs, other than those described in the operating instructions, to a professional service person. This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts. CAUTION: Make sure that all external connections are properly installed in their marked plug-in ports, such as Ethernet and telephone system connections. Your product uses a laser. CAUTION: Use of controls or adjustments or performance of procedures other than those specified herein may result in hazardous radiation exposure. Your product uses a printing process that heats the print media, and the heat may cause the media to release emissions. You must understand the section in your operating instructions that discusses the guidelines for selecting print media to avoid the possibility of harmful emissions. · · · · Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc. Details relating to compatibility are included in the Technical Reference. Other trademarks are the property of their respective owners. 2 Contents Chapter 1: Overview ........................................................................................................... 5 Chapter 2: Using the operator panels ............................................................................... 8 Overview of the Lexmark E120 operator panel ................................................................................................ 9 Understanding the Lexmark E120 operator panel lights ........................................................................ 10 Operator panel codes for the Lexmark E120 .......................................................................................... 12 Overview of the Lexmark E120n operator panel ............................................................................................ 25 Understanding the Lexmark E120n operator panel lights ...................................................................... 26 Operator panel codes for the Lexmark E120n ........................................................................................ 28 Using the printer resident Web page ...................................................................................................... 43 Printing the menu settings and network setup page ...................................................................................... 44 Restoring factory defaults .............................................................................................................................. 44 Chapter 3: Print media tasks and tips ............................................................................. 45 Types of print media ...................................................................................................................................... 46 Choosing appropriate print media .................................................................................................................. 46 Paper ...................................................................................................................................................... 46 Preprinted forms and letterhead ............................................................................................................. 47 Transparencies ....................................................................................................................................... 47 Envelopes ............................................................................................................................................... 47 Labels ..................................................................................................................................................... 47 Card stock .............................................................................................................................................. 48 Storing print media ......................................................................................................................................... 48 Loading print media into Tray 1 ..................................................................................................................... 48 Loading print media into the priority feeder ................................................................................................... 51 Preventing jams ............................................................................................................................................. 52 Clearing jams ................................................................................................................................................. 53 Chapter 4: Printing tasks ................................................................................................. 58 Printing from the priority feeder ..................................................................................................................... 59 From a Windows computer ..................................................................................................................... 59 From a Macintosh computer ................................................................................................................... 60 Printing on both sides of the paper (manual duplex) ..................................................................................... 61 Printing multiple page images on one page (N-up printing) ........................................................................... 62 From a Windows computer ..................................................................................................................... 62 From a Macintosh computer ................................................................................................................... 63 Printing on letterhead ..................................................................................................................................... 63 From a Windows computer ..................................................................................................................... 63 From a Macintosh computer ................................................................................................................... 63 Canceling a print job ...................................................................................................................................... 64 From printer operator panel .................................................................................................................... 64 From a Windows computer ..................................................................................................................... 64 From a Macintosh computer ................................................................................................................... 64 3 Contents Chapter 5: Supplies information ..................................................................................... 65 Supply items needed ..................................................................................................................................... 66 Assessing supply needs ................................................................................................................................ 67 Changing the toner cartridge ......................................................................................................................... 68 Changing the long-life photoconductor kit ..................................................................................................... 71 Lexmark Return Program .............................................................................................................................. 74 Refilled toner cartridge notice ................................................................................................................. 74 Recycling Lexmark products .......................................................................................................................... 74 Chapter 6: Troubleshooting ............................................................................................. 75 General problems .......................................................................................................................................... 76 Print quality problems .................................................................................................................................... 78 Notices ................................................................................................................................ 82 Licensing Notice ............................................................................................................................................ 82 Conventions ............................................................................................................................................ 82 Electronic emission notices .................................................................................................................... 82 Noise emission levels .................................................................................................................................... 83 ENERGY STAR ............................................................................................................................................. 83 Waste from Electrical and Electronic Equipment (WEEE) directive ............................................................... 83 Laser notice ................................................................................................................................................... 84 Statement of Limited Warranty for Lexmark E120 and Lexmark E120n ............................................. ...