User manual LEXMARK E322

Lexmark E320/E322 User's Reference April 2001 www.lexmark.com Table of contents Chapter 1: Printer overview .............................................................. 5 About your printer ................................................................................................. 5 Chapter 2: Using the operator panel ............................................... 7 Chapter 3: Canceling a print job ...................................................... 9 From the printer operator panel ........................................................................... 9 From a Windows computer .................................................................................. 9 From a Macintosh computer ................................................................................ 9 Chapter 4: Setting up a print job .................................................... 10 Printing from a Windows environment ............................................................... 10 Printing from a Macintosh computer .................................................................. 11 Chapter 5: Choosing the right print media ................................... 13 Media types and sizes ................................................................................. 13 Chapter 6: Printer media sources ................................................. 15 Chapter 7: Loading paper ............................................................... 17 In tray 1 .............................................................................................................. 17 In the manual feed ............................................................................................. 19 In the optional tray 2 ........................................................................................... 21 Chapter 8: Loading transparencies ............................................... 24 In tray 1 .............................................................................................................. 24 In the manual feed ............................................................................................. 26 Chapter 9: Loading envelopes ....................................................... 28 In tray 1 .............................................................................................................. 28 In the manual feed ............................................................................................. 29 i Chapter 10: Loading labels ............................................................ 31 In tray 1 .............................................................................................................. 31 In the manual feed ............................................................................................. 33 Chapter 11: Loading card stock ..................................................... 35 In tray 1 .............................................................................................................. 35 In the manual feed ............................................................................................. 36 Chapter 12: Printing on both sides of the paper .......................... 38 Chapter 13: Conserving supplies .................................................. 40 Chapter 14: Replacing the print cartridge ..................................... 41 Removing the old print cartridge ........................................................................ 41 Installing the new print cartridge ........................................................................ 42 Chapter 15: Recycling the print cartridge ..................................... 44 Chapter 16: Ordering supplies ....................................................... 45 Chapter 17: Clearing jams .............................................................. 46 Chapter 18: Understanding the operator panel lights ................. 51 Chapter 19: Solving print quality problems .................................. 72 Resetting user defaults ...................................................................................... 77 Using the special function menu ........................................................................ 77 Restoring factory defaults ............................................................................ 78 Using Hex Trace mode ................................................................................ 79 Using print quality test pages ....................................................................... 80 Advanced troubleshooting mode ................................................................. 80 Chapter 20: Advanced troubleshooting ........................................ 81 Chapter 21: Calling for service ...................................................... 89 ii Chapter 22: Setting up the network printer .................................. 90 Environments we support ................................................................................... 90 Connect the hardware ........................................................................................ 90 Print a network setup page ................................................................................ 90 Configure and print ............................................................................................. 91 TCP/IP ......................................................................................................... 91 Step 1: Set the IP address, netmask and gateway ...................................... 91 Troubleshooting ........................................................................................... 92 Step 2: Set up to print .................................................................................. 93 Troubleshooting ......................................................................................... 101 Novell NetWare ................................................................................................ 102 Queue-based printing ................................................................................ 102 Set up the printer using the Network Printer Utility .................................... 102 Choosing NPRINTER/RPRINTER or PSERVER ...................................... 103 NPRINTER vs. PSERVER in IntraNetWare NetWare Directory Services (NDS) ........................................................... 103 NPRINTER in IntraNetWare NDS .............................................................. 103 PSERVER in IntraNetWare NDS ............................................................... 104 RPRINTER vs. PSERVER in NetWare 3.x ................................................ 104 RPRINTER in NetWare 3.x ........................................................................ 104 PSERVER in NetWare 3.x ......................................................................... 105 Troubleshooting ......................................................................................... 105 Queue-based printing ................................................................................ 105 AppleTalk ......................................................................................................... 106 Finding the default AppleTalk name .......................................................... 106 Creating a desktop printer icon .................................................................. 106 Changing the zone ..................................................................................... 107 Changing the printer name ........................................................................ 107 Updating printer hardware ......................................................................... 107 Troubleshooting ......................................................................................... 108 Print server light patterns ................................................................................ 109 Normal conditions ...................................................................................... 109 Error conditions .......................................................................................... 110 iii Notices ............................................................................................ 111 Edition notice .................................................................................................... 111 Trademarks ...................................................................................................... 112 Safety information ............................................................................................ 112 Cautions and warnings ..................................................................................... 113 Electronic emission notices .............................................................................. 114 Federal Communications Commission (FCC) compliance information statement .............................................................................. 114 Industry Canada compliance statement .................................................... 114 Avis de conformité aux normes d'Industrie Canada .................................. 115 European Community (EC) directives conformity ...................................... 115 Japanese VCCI notice ............................................................................... 115 German acoustics statement ............................................................................ 115 Energy Star ................................................................................................. 116 Laser notice ................................................................................................. 116 Index .............................................................................................................117 iv 1 Printer overview About your printer Three printer models are available: the Lexmark E320, Lexmark E322, and Lexmark E322n. The differences between these three models are listed in the following table. Note: Some sections of this CD may not apply to all printer models. Item Base memory Maximum memory Emulations Connectivity Ships with print cartridge yield at approximately 5% coverage Lexmark E320 4MB 68MB PCL 5e and Macintosh compatibility Parallel and USB 1,500 pages (standard) Lexmark E322 8MB 72MB PostScript Level 2 and PCL 6 Parallel and USB 3,000 pages (standard) Lexmark E322n 16MB 80MB PostScript Level 2 and PCL 6 10/100 Base-TX Ethernet and USB 3,000 pages (standard) The operator panel has 6 lights and 1 button. Press the operator panel button with a brief button press (approximately one second) to restart the printer or display an error code. Press the operator panel with a long button press (hold until all the lights come on) to reset the printer or to select a setting in the special function menu. 5 Press the operator panel with a double-button press (press and release twice quickly) to display additional error codes or to scroll through the special function menu settings. Paper support Tray 1 Paper support Top output bin Manual feed Paper guide Front output door Operator panel lights Tray 2 Use this feature: Tray 1 Rear paper support Front paper support Manual feed Paper guides Operator panel lights Top output bin Front output door Optional tray 2 When you want to: Load up to 150 sheets of paper or 10 sheets of other media. Support media in tray 1. Support media in the top output bin. Load a single sheet of paper/other media. Use for transparencies, labels, envelopes, and card stock. Adjust the width of the media in tray 1 and the manual sheet feeder. Check the status of your printer. Stack printed documents face down. Print on special media, for example, card stock or labels. Increase your paper capacity. 6 2 Using the operator panel The operator panel has 6 lights and 1 operator panel button. When the: Ready/Data light is on Ready/Data light is blinking Toner Low light is on Load Paper light is on Paper Jam light is on Error light is on Press Button light is on The printer: is ready to receive and process data. is busy receiving or processing data. alerts you the toner is getting low. prompts you to load media in tray 1, manual feed or tray 2 (if installed). detects a jam. cover is open or the print cartridge is not installed. prompts you to press the operator panel button. 7 As shown in the illustration, lights that are on, off, or blinking indicate different printer conditions such as printer status, or the printer requires attention (for example, out of paper) or the printer requires servicing. Light is on Light is off Light is blinking Light is blinking slowly Press button For a complete list of light messages, see Understanding the operator lights. 8 3 Canceling a print job From the printer operator panel If the job you want to cancel is printing and the Ready/Data light is blinking, do a long button press (approximately 3 seconds) to reset the printer, which cancels the job. From a Windows computer 1 Minimize all programs to display the desktop. 2 Double-click the My Computer icon. 3 Double-click the Printer icon. A list of available printers appears. 4 Double-click the printer you are using to print the job. A list of print jobs appears. 5 Select the job you want to cancel. 6 Press the Delete key on the keyboard. From a Macintosh computer When you send a job to print, the printer icon appears on the desktop. 1 Double-click the printer icon on your desktop. A list of print jobs appears. 2 Press Control and click the print job you want to cancel. 3 Select Stop Queue from the pop-up menu. 9 4 Setting up a print job Once your printer is set up and your drivers are installed, you are ready to print. Do you want to print a letter, add a Do Not Copy watermark to a presentation, adjust the print darkness setting? Just choose the printer setting in your printer driver and print your job. Printing from a Windows environment For example, let's say you have plain paper loaded in tray 1, but you want to print a letter on letterhead paper and an envelope. 1 Load letterhead with the top of the page pointing down facing you in tray 1. 2 From your software application, open the file you want to print. 3 From the File menu, select Print (or Printer) Setup to open your printer driver. 4 Verify the correct printer is selected in the dialog box. 5 In the Print Setup dialog box, click Properties, Options, or Setup (depending on the application) to change the paper setting to Letterhead, and then click OK. 6 Click OK or Print to send the job to print. 10 Now print the envelope: 1 Load an envelope vertically, flap side down, with the stamp area in the top left corner in the manual feed. 2 From the File menu, select Print (or Printer) Setup to open your printer driver. 3 In the Print Setup box, click Properties, Options or Setup (depending on the application) and select the size envelope you want from the Paper Type setting. 4 Change Orientation to Landscape. 5 In the Print dialog box, click OK to send the job to print. Note: If you want to change a setting not listed in the printer driver, you can download the Lexmark E320/E322 Setup Utility from the Lexmark Web site (www.lexmark.com). If you need an explanation about a printer setting, help is just a click away: · · Click the Help box in the bottom right corner of any dialog box. Move your cursor to the setting in question and press F1 or right-click your mouse. Printing from a Macintosh computer For example, you are using Mac OS 9 and want to print a letter on letterhead paper and an envelope: 1 Load letterhead with the top of the page pointing down facing you in tray 1. 2 From your software application, open the file you want to print. 3 From the File menu, select Page Setup to open your printer driver. 4 Verify the correct printer is selected in the dialog box. 5 Select Letterhead from Paper and then click OK. 6 Click Print from the File menu to send the job to print. 11 Now print the envelope: 1 Load an envelope vertically, flap side down, with the stamp area in the top left corner in the manual feed. 2 From the File menu, select Page Setup. 3 From the Paper Size setting, select the size envelope you want. 4 Change Orientation to Landscape. 5 Click OK to close the Page Setup dialog box. 6 Go back to the File menu and select Print. 7 From Paper Source select Envelope. 8 Click Print to send the job to print. 12 5 Choosing the right print media Selecting the right paper or other media reduces printing problems. For best print quality, try a sample of the paper or other media you are considering before buying large quantities. · · Use 20 lb (75 g/m2) xerographic paper. Use transparencies designed for laser printers. We recommend Lexmark laser printer transparencies: for letter size transparencies, part number 70X7240; for A4 size transparencies, part number 12A5010. Use envelopes made from 90 g/m2 (24 lb) bond paper. To reduce paper jams, do not use envelopes that: · ­ ­ ­ ­ ­ ­ ­ · · · Have excessive curl Are stuck together Are damaged in any way Contain windows, holes, perforations, cutouts, or embossing Use metal clasps, string ties, or metal folding bars Have postage stamps attached Have any exposed adhesive when the flap is in the sealed position Do not use labels that have exposed adhesive on the sheets. Do not print a large number of labels continuously. Use card stock with a maximum weight of 163 g/m2 and a minimum size of 76.2 x 127 mm (3 x 5 in.). Media types and sizes Media Paper Size A4, A5, B5, letter, legal, executive Weight 17­43 lb (64­163 g/m2) 16­43 lb (60­163 g/m2) 16­24 lb (60­90 g/m2) Transparencies A4,letter N/A Capacity Tray 1:150 sheets (20# paper) Manual feed:1 sheet Optional tray 2: 250 sheets (20# paper) Tray 1:10 sheets Manual feed:1 sheet 13 Media Envelopes Size Monarch (7 3/4), 9, Com-10, C5, C6, B5, DL Weight 24 lb (90 g/m2) Capacity Tray 1:10 envelopes Manual feed:1 envelope Labels (Paper) Minimum: 8.3 x 11 in. (210 mm x 279 mm) Maximum: 8.5 x 11.7 in. (216 mm x 297 mm) 17­43 lb (64­163 g/m2) Tray 1:10 sheets Manual feed:1 sheet Index Bristol Minimum: 3 x 5 in. (76.2 x 127 mm) Maximum: 8.5 x 14 in. (216 mm x 356 mm) 16­90 lb In Bristol (120­163 g/m2) 50­100 lb tag (75­163 g/m2) Tray 1:10 cards Manual feed:1card Tray 1:10 cards Manual feed: 1 card Tag card stock 14 6 Printer media sources Your printer has two standard paper sources: an automatic paper feeder, which holds up to 150 sheets of plain paper, and a single-sheet manual feed. Use tray 1 for most print jobs. Use the manual feed for a single piece of paper, transparency, envelope, label, or index card. Paper support Paper support Top output bin Tray 1 Manual feed Front output door Tray 2 An exit output bin on top of the printer holds up to 100 sheets. The single-sheet front output door provides a straight-through paper path for special media, such as transparencies, envelopes, labels, card stock or index cards, reducing curling and potential paper jams. 15 To increase paper capacity, you can purchase the optional tray 2, which holds up to 250 sheets of paper. 16 7 Loading paper In tray 1 1 Extend the rear paper support until you hear a click. 2 Flex the sheets back and forth to loosen them, then fan them. 17 3 If loading letterhead paper, insert letterhead with the top of the page pointing down, facing you. Note: Preprinted papers such as letterhead must be able to withstand temperatures up to 200°C (392°F) without melting or releasing hazardous emissions. 4 Slide the paper guides against the edges of the paper. 18 5 Extend the front paper support on the paper output bin until you hear a click. If you are printing on legal-sized paper, completely extend the front paper support. 6 Select the paper size and type from your software application. 7 Start your print job. In the manual feed Use the manual feed to print one sheet of paper at a time. 1 Extend the front paper support on the paper output bin until you hear a click. Manual feed 2 If loading letterhead paper, insert one sheet of letterhead with the top of the page pointing down, facing you. 19 3 Slide the paper guides flush against the edges of the paper. 4 Select the paper size and type from your software application. 5 Start your print job. 6 Briefly (approximately one second) push the operator panel button to start printing. 7 When the Load Paper light blinks and the Press Button light comes on, place another sheet in the manual feed. 8 Push the operator panel button. 20 In the optional tray 2 1 Grasp the tabs on either side of the tray and pull it completely out of the printer. 2 Before loading paper, push down on the metal plate until it locks into place. 3 If loading A4 or legal sized paper, extend the paper support. 21 4 Flex the sheets back and forth to loosen them, then fan them. 5 If loading letterhead paper, insert letterhead face down with the top of the page entering the printer first. 6 Do not exceed the stack height indicator; overfilling the tray may cause paper jams. Corner bucklers 7 Make sure the paper is under both corner bucklers and lying flat in the tray. 8 Slide the paper guides flush against the edges of the media. 22 9 Reinstall the tray firmly into the printer. If the tray is not pushed all the way in, the paper may not feed properly. 10 Select the paper size from your software application. 11 Start your print job. 23 8 Loading transparencies When printing on transparencies, use transparencies designed for laser printers. We recommend Lexmark Laser Printer Transparencies: for letter size transparencies, part number 70X7240; for A4 size transparencies, part number 12A5010. In tray 1 1 Extend the rear paper support until you hear a click. 2 To reduce curling or potential jams, open the front output door for a straight-through paper path. 24 3 Flex the transparency sheets back and forth to loosen them, then fan them. 4 Load up to 10 transparencies with the side you want to print on facing you. Note: Transparencies must be able to withstand temperatures of 200°C (392°F) without melting or releasing hazardous emissions. 5 Slide the paper guides against the edges of the transparencies. 6 Select the paper type from your software application. 7 Start your print job. 25 In the manual feed Use the manual feed to print one transparency at a time. 1 To reduce curling or potential jams, open the front output door for a straight-through paper path. 2 Slide the paper guides flush against the edges of the transparency. 3 Select the paper size and type from your software application. 4 Start your print job. 5 Briefly (approximately one second) push the operator panel button to start printing. 26 6 When the Load Paper light blinks and the Press Button light comes on, place another transparency in the manual feed. 7 Push the operator panel button to print another transparency. 27 9 Loading envelopes Load up to 10 envelopes in tray 1 or load envelopes one at a time in the manual feed. In tray 1 1 Extend the rear paper support until you hear a click. 2 Open the front output door for a straight-through paper path. 28 3 Load up to 10 envelopes in the center of tray 1 and adjust the paper guides to fit the width of the envelopes. Note: Use envelopes that can withstand temperatures of 200°C (392°F) without sealing, excessive curling, wrinkling or releasing hazardous emissions 4 Select the paper type from your software application. 5 Start your print job. In the manual feed Use the manual feed to print one envelope at a time. If you experience problems feeding envelopes in tray 1, try printing them one at a time from the manual feed. 1 Open the front output door for a straight-through paper path. 29 2 Load an envelope in the center of the manual feed and adjust the paper guides to fit the width of the envelope. 3 Select the paper size and type from your software application. 4 Start your print job. 5 Briefly (approximately one second) push the operator panel button to start printing. 6 When the Load Paper light blinks and the Press Button light comes on, place another envelope in the manual feed. 7 Push the operator panel button to print another envelope. 30 10 Loading labels For occasional label printing, use paper labels designed for laser printers. You can load labels one at a time from the manual feed, or you can load up to 10 sheets of labels in tray 1. For more information on label printing, refer to the Card Stock & Label Guide on the Lexmark Web site at www.lexmark.com. In tray 1 1 Extend the rear paper support until you hear a click. 2 To reduce curling or potential jams, open the front output door for a straight-through paper path. 31 3 Flex the label sheets back and forth to loosen them, then fan them. 4 Load up to 10 label sheets with the side you want to print on facing you. Note: Use labels with a pressure of 25 psi that can withstand temperatures of 200°C (392°F) without releasing hazardous emissions. 5 Slide the paper guides against the edges of the label sheets. 6 Select the paper size and type from your software application. 7 Start your print job. 32 In the manual feed Use the manual feed to print one label sheet at a time. If you experience problems feeding labels in tray 1, try printing one sheet at a time from the manual feed. 1 Extend the front paper support on the paper output bin until you hear a click. 2 Open the front output door for a straight-through paper path. 3 Load the label sheet with the side you want to print on facing you. 33 4 Slide the paper guides against the edges of the label sheet. 5 Select the paper size and type from your software application. 6 Start your print job. 7 Briefly (approximately one second) push the operator panel button to start printing. 8 When the Load Paper light blinks and the Press Button light comes on, place another label sheet in the manual feed. 9 Push the operator panel button to print another label sheet. 34 11 Loading card stock For occasional printing on index Bristol or tag card stock, load up to 10 sheets of card stock or index cards in tray 1. Load one sheet of card stock or one index card at a time in the manual feeder. For more information on card stock printing, refer to the Card Stock & Label Guide on the Lexmark Web site at www.lexmark.com. In tray 1 1 Extend the rear paper support until you hear a click. 2 For best results, open the front output door for a straight-through paper path. 35 3 Load up to 10 sheets of card stock or 10 index cards with the print side facing you. Note: Use card stock with a pressure of 25 psi that can withstand temperatures of 200°C (392°F) without releasing hazardous emissions. 4 Slide the paper guides against the edges of the card stock. 5 Select the paper size and type from your software application. 6 Start your print job. In the manual feed Use the manual feed to print one sheet of card stock or one index card at a time. If you experience problems feeding index cards in tray 1, try printing them one at a time from the manual feed. 1 Open the front output door for a straight-through paper path. 2 Load an index card with the print side facing you. 36 3 Slide the paper guides against the edges of the index card. 4 Select the paper size and type from your software application. 5 Start your print job. 6 Briefly (approximately one second) push the operator panel button to start printing. 7 When the Load Paper light blinks and the Press Button light comes on, place another index card in the manual feed. 8 Push the operator panel button to print another sheet of card stock. 37 12 Printing on both sides of the paper Printing on both sides of the paper reduces printing costs. Select Duplex from your printer driver to format your job to print every other page of the document first. Once the first side of your job prints, the Load Paper light comes on and the Press Button light blinks. Follow the instructions from your driver's pop-up menu to print the corresponding back side to each page. Although you can use tray 1 or the optional tray 2 to print the first side of the duplex job, only use tray 1 to print the second side. You can also choose how you want your job duplexed: Long Edge or Short Edge. Long Edge means pages are bound along the long edge of the page (left edge for portrait, top edge for landscape). Landscape Portrait Back of sheet Back of sheet Front of next sheet Front of next sheet 38 Short Edge means the pages are bound along the short edge of the page. Portrait Back of sheet Back of sheet Landscape Front of sheet Front of sheet 39 13 Conserving supplies Conserving supplies lowers printing costs. · When printing drafts, conserve toner by changing the Print Darkness setting in your printer driver. The settings range from Very Light to Very Dark. Selecting the Light setting conserves toner. Reduce paper consumption by using the manual duplex feature to print on both sides of the paper. · 40 14 Replacing the print cartridge Removing the old print cartridge The Toner Low light comes on when the print cartridge is getting low on toner. Note: On the Lexmark E320, the Toner Low light does not come on if the standard 1,500page print cartridge is installed. Removing the print cartridge and shaking it lets you print more pages before replacing it. When it's time to replace the cartridge: 1 Use the finger tab to pull down the printer cover. 41 2 Grasp the cartridge handle and pull the print cartridge straight up (it may be warm). 3 Set the print cartridge aside. WARNING: Lexmark does not recommend refilling used printer cartridges or purchasing refilled cartridges from a third party. Print quality and printer reliability cannot be guaranteed if you do. The printer warranty does not cover damage caused by using refilled cartridges. Installing the new print cartridge 1 Take the new print cartridge out of the bag. 2 Pull off the plastic piece attached to the ends of the print cartridge. Discard the plastic piece and foam protective packaging. 3 Shake the cartridge to distribute the toner evenly. 4 Insert the print cartridge. a Align the colored labels on either side of the print cartridge with the corresponding labels in the printer. 42 b Holding the handle, tilt the cartridge down and guide it between the print cartridge grooves. Fuser c Push down on the cartridge until it is firmly in place. CAUTION: Avoid touching the fuser, it may be hot! 5 Close the printer cover. 6 Place the used cartridge in the bag and follow the instructions on the print cartridge box to send it back to Lexmark. To get the maximum benefit from your print cartridge: · · · Do not remove the print cartridge from its packaging until you are ready to install it. Store print cartridges in the same environment as the printer. Do not remove the print cartridge from the printer except to replace it or to clear a paper jam. 43 15 Recycling the print cartridge Lexmark's Operation ReSourceSM program lets you participate in a worldwide recycling effort at no cost to you. Simply package your used print cartridge in the shipping box your new cartridge came in. Follow the instructions on the outside of the box to send the used cartridge back to Lexmark. If a prepaid shipping label is not available for your country, contact the place where you bought your printer for additional recycling information. WARNING: Lexmark does not recommend refilling used printer cartridges or purchasing refilled cartridges from a third party. Print quality and printer reliability cannot be guaranteed if you do. The printer warranty does not cover damage caused by using refilled cartridges. 44 16 Ordering supplies Within the United States or Canada, you can order Lexmark supplies from any authorized Lexmark supplies dealer. To locate the dealer nearest you, just call 1-800-438-2468. In other countries, contact the place where you bought your printer. You can also visit the Lexmark online store at www.lexmark.com. When it's time to order a new print cartridge, there are two PrebateTM print cartridges and two regular priced print cartridges specifically designed for your printer: Prebate print cartridge part number1 08A0476 Prebate Print Cartridge 08A0478 High Yield Prebate Print Cartridge 1 Average yield 3,000 pages 6,000 pages Print coverage (approximate) 5% Sold at a special price with the understanding that you return your empty cartridges only to Lexmark. For regular priced cartridges without these terms, order part number 08A0475 (3,000 pages) or 08A0477 (6,000 pages). 45 17 Clearing jams If print media jams in the printer, the Paper Jam light prompts you to clear the paper path. If media has just started to feed from tray 1 when the jam occurs: 1 Pull the media straight up out of tray 1. 2 Press the operator panel button or open and close the printer cover to resume printing. 46 If the jam occurs in the fuser: 1 Open the printer cover. 2 Remove the print cartridge (it may be warm). Note: Exposing the photoconductor to light may damage the print cartridge. After you remove the print cartridge from the printer, cover it or store it in a clean, dark place. 3 Gently pull out the media. Fuser Roller CAUTION: Avoid touching the fuser, it may be hot! 4 If the media is jammed tightly behind the roller, or if you just can't get a grip on it, close the cover, open the front output door, and pull out the paper. 5 Make sure there is no more media in the printer. 6 Reinstall the print cartridge. 7 Close the printer cover to resume printing. A jam may occur if the output bin is too full and the media is unable to exit the printer: 1 Empty the media from the output bin. 2 Clear the jam. 47 If a jam occurs while printing labels from tray 1 or the manual feed: 1 Be sure the labels remain attached to the backing sheet after clearing the jam. 2 Before resuming label printing, load paper in tray 1. 3 Press the operator panel button and print 10 or more menu settings pages. The paper removes any remaining adhesive in or on the fuser. Note: Serious damage to your printer may occur if adhesive labels remain in the fuser. Call for service. If the jam occurs as the paper exits the optional tray 2 into the printer: 1 Open the printer cover. 2 Remove the print cartridge (the cartridge may be warm). 3 Gently pull the paper toward you. 4 Reinstall the print cartridge. 5 Close the printer cover to resume printing. 48