Lexmark Forms Printer 2400 Series User's Guide Edition: June 2000 The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Some states do not allow disclaimer of express or implied warranties in certain transactions; therefore, this statement may not apply to you. This publication could include technical inaccuracies or typographical errors. Changes are periodically made to the information herein; these changes will be incorporated in later editions. Improvements or changes in the products or the programs described may be made at any time. Comments about this publication may be addressed to Lexmark International, Inc., Department F95/032-2, 740 West New Circle Road, Lexington, Kentucky 40550, U.S.A. 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Evaluation and verification of operation in conjunction with other products, programs, or services, except those expressly designated by the manufacturer, are the user's responsibility. Lexmark, Lexmark with diamond design, ExecJet, and Proprinter are trademarks of Lexmark International, Inc., registered in the United States and other countries. Personal Printer Series is a trademark of Lexmark International, Inc. Other trademarks are the property of their respective owners. © Copyright 1993, 2000 Lexmark International, Inc. All rights reserved. UNITED STATES GOVERNMENT RESTRICTED RIGHTS This software and documentation are provided with RESTRICTED RIGHTS. Use, duplication or disclosure by the Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in Technical Data and Computer Software clause at DFARS 252.227-7013 and in applicable FAR provisions: Lexmark International, Inc., Lexington, KY 40550. Contents Contents Chapter 1: About your printer ....................................................... 1 Features and functions ................................................................................... 2 Printer description .......................................................................................... 7 Printing the demonstration sample ............................................................ 10 Connecting the printer to your computer .................................................. 14 Setting up your Windows and DOS application software ........................ 17 Chapter 2: Using the operator panel ........................................... 21 Operator panel layers .................................................................................. 22 Setting the printer online or offline ........................................................... 28 Advancing the paper .................................................................................... 29 Using Tear Off .............................................................................................. 29 Using the Load/Unload feature ................................................................... 30 Locking/unlocking the operator panel ....................................................... 30 Selecting Tractor mode ................................................................................ 30 Selecting or locking a font .......................................................................... 31 Selecting or locking a pitch ......................................................................... 32 Chapter 3: Changing tractor positions ........................................ 33 Push tractor position .................................................................................... 34 Pull tractor position ...................................................................................... 35 Converting the push tractor to pull tractor position ................................. 36 Converting the pull tractor to the push tractor position ........................... 40 Chapter 4: Loading paper ............................................................ 43 Setting the forms thickness lever ................................................................ 44 Loading continuous forms ........................................................................... 46 iii Contents Loading a cut form or envelope ................................................................. Aligning the left margin ............................................................................. Setting Top-Of-Form ................................................................................... Using the Tear Off bar ................................................................................ 72 77 81 87 Chapter 5: Using Setup mode ...................................................... 89 Using Setup mode to change printer settings ........................................... 89 Setup menu options .................................................................................... 95 Forms Macro menu options ........................................................................ 96 Data menu options .................................................................................... 100 Control menu options ............................................................................... 102 Emulation menu options .......................................................................... 103 Interface menu options ............................................................................. 105 Chapter 6: Supplies .................................................................... 107 Ordering supplies ...................................................................................... Parallel cable .............................................................................................. USB cable .................................................................................................... Serial adapter and cable ........................................................................... Printer ribbon ............................................................................................ Paper specifications ................................................................................... 107 108 108 108 108 109 Chapter 7: Troubleshooting and maintenance ........................ 111 Checklist for typical problems ................................................................... 112 Testing the printer ..................................................................................... 116 Checking the printer status ....................................................................... 118 Setting printer to default settings ............................................................ 121 Adjusting bidirectional alignment ........................................................... 123 Clearing paper jams ................................................................................... 126 Problem conditions .................................................................................... 128 Maintenance .............................................................................................. 142 Appendix: Notices ................................................................................. 145 Index ...................................................................................................... 161 iv 1 About your printer The LexmarkTM Forms Printer 2400 Series are available in 9- and 24-wire narrow-carriage (2480 and 2490) and 9- and 24-wire wide-carriage (2481 and 2491) models. Depending on the printer model you have chosen, your printer may look different than those illustrated in this manual. About your printer Printer models Carriage width Cut forms Continuous forms Narrow 297 mm (11.7 in.) 254 mm (10.0 in.) Wide 419 mm (16.5 in.) 406 mm (16.0 in.) 1 Features and functions Printer features by model Feature/function 2480/2481 Multi-speed printing FastDft (Fast Draft) · 10 characters per inch (cpi) · 438 characters per second (cps) 510 cps 309 cps 77 cps (Near-Letter-Quality mode) · 409 cps · 465 cps 274 cps 91 cps (Letter-Quality mode) 2490/2491 About your printer · 12 cpi Draft Courier and Gothic Prestige, Not available on these 91 cps Presentor, Orator, and models. (letter-quality mode) Script Character spacing Note: Fast Draft supports only 10, 12, and 15 pitch. Resident fonts Prints in 10, 12, 15, 17, and 20 characters per inch (cpi), as well as proportional spacing. Fast Draft, Draft, Gothic, and Courier Prints in 10, 12, 15, 17, 20, and 24 (cpi), as well as proportional spacing. Courier, Prestige, Gothic, Presentor, Orator, Script, Draft, and Fast Draft 2 Printer features by model (continued) Feature/function 2480/2481 2490/2491 Print styles Highlighting Available through capability: printer commands. · Double-high · Double-strike · Double-wide · Emphasized · Italics · Overscore · Subscript · Superscript · Underline Highlighting capability: · Double-high · Double-strike · Double-wide · Emphasized · Italics About your printer · Overscore · Subscript · Superscript · Underline · Shading · Outline Graphics printing Supports existing graphics software applications. Resolution of up to 144 x 240 dots per square inch (dpi). Resolution of up to 360 x 360 (dpi). Multiple-part forms Prints original plus five copies (six-part forms). Prints original plus three copies (fourpart forms). 3 Features and functions Features/functions Operator panel All models Button control for Load/Unload, Tear Off, Font, Setup, paper movement, Pitch, and Macro functions. Operator panel lights indicate current status. · Locks font and pitch selections you make from the operator panel so they are not changed by your application software. · Font or Pitch lock is deactivated when you turn the printer Off unless you set them as the menu default. For more information, see "Selecting or locking a font" on page 31. Font lock and Pitch lock About your printer Load/Unload Macro function Loads and unloads continuous form paper. This printer has the capability of storing 4 unique document formats which include character option settings (font, pitch, and so on) and paper handling options (page length, margins and so on). For information on setting up macros see "Forms Macro menu options" on page 96. Front loading for cut sheets Tear Off Enables printing on cut sheets or envelopes. · Assists you in removing printed continuous forms at the perforation. · Reduces the amount of paper used, reducing costs. 4 Features and functions (continued) Features/functions All models Adjustable tractor Built-in adjustable tractor lets you handle continuous form paper without purchasing any options. It can be repositioned to function as: · Push tractor · Pull tractor Operator panel disable Limits the operator panel functions to the Start/Stop, FormFeed, Tear Off, and Load/Unload buttons only, restricting the use of all printer functions to designated persons only. Contains the printer ribbon. · Power-On Self Test · Test Print Test Print determines whether your machine has print problems. To perform a Test Print, see "Testing the printer" on page 116. · Demonstration Print For more information, see "Printing the demonstration sample" on page 10. Box and line drawings Greek and math symbols Prints tables, charts and other graphics as shown on your monitor. Prints a variety of symbols used in mathematical equations, including subscript and superscript. These code pages contain the characters and symbols corresponding to various country languages. About your printer Ribbon cartridge Printer tests Code Pages 437, 437G, 813, 850, 851, 853T, 857, 858, 860, 861, 863, 865, 869, 920, 1004, and 1053. 5 Features and functions (continued) Features/functions All models Bar code function These bar codes are resident in the printer: · 3 of 9 · Code 128 · Interleaved 2 ...